Period
to 24 November 2017

The median annual salary for a Technical Services Manager was £53,000 in advertised job vacancies during the 6 months to 24 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Service Manager
UK
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 1075 1106 1167
Rank change year-on-year +31 +61 -49
Permanent jobs requiring a Technical Services Manager 136 116 156
As % of all permanent IT jobs advertised in the UK 0.075% 0.061% 0.071%
As % of the Job Titles category 0.079% 0.064% 0.074%
Number of salaries quoted 91 88 124
UK median annual salary £53,000 £52,000 £57,500
Median salary % change year-on-year +1.92% -9.57% -
10th Percentile £40,000 £39,000 £38,500
90th Percentile £70,000 £77,500 £82,500
UK excluding London median annual salary £52,500 £50,000 £58,500
% change year-on-year +5.00% -14.53% +6.36%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 172577 182568 211044
% of permanent IT jobs with a recognized job title 95.80% 96.48% 96.46%
Number of salaries quoted 138473 152713 175380
UK median annual salary £48,500 £47,500 £45,000
Median salary % change year-on-year +2.11% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £41,000
% change year-on-year - +3.66% +2.50%

Technical Services Manager
Job Vacancy Trend

Job postings that featured Technical Services Manager in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Technical Services Manager in the UK

Technical Services Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Services Manager.

Salary trend for Technical Services Manager in the UK

Technical Services Manager
Salary Histogram

The salary distribution of IT jobs citing Technical Services Manager over the 6 months to 24 November 2017.

Salary histogram for Technical Services Manager in the UK

Technical Services Manager
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Services Manager within the UK over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +70 135 £53,000 +0.95% 3
UK excluding London +87 110 £52,500 +5.00% 3
Midlands +48 41 £50,000 -5.66%
West Midlands +34 40 £50,000 -
South East +63 30 £53,000 +6.00% 1
London -6 26 £65,000 +4.00% 1
South West +36 22 £40,000 -5.88%
North of England +26 15 £52,500 +25.00% 1
North West -9 15 £52,500 +25.00% 1
East Midlands +31 1 £57,500 -
East of England +2 1 £52,500 -4.55%
Scotland -8 1 - - 1

Technical Services Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 24 November 2017, Technical Services Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Technical Services Manager in the job title.

1 82 (60.29%) ITIL
2 60 (44.12%) Microsoft
3 54 (39.71%) Service Delivery
4 49 (36.03%) Data Centre
5 41 (30.15%) Change Management
6 39 (28.68%) Windows
7 38 (27.94%) Continuous Improvement
8 35 (25.74%) Finance
9 29 (21.32%) Line Management
10 28 (20.59%) Problem Management
11 23 (16.91%) Degree
11 23 (16.91%) Management Information System
12 21 (15.44%) Active Directory
12 21 (15.44%) Microsoft Azure
12 21 (15.44%) Office 365
13 20 (14.71%) PRINCE2
14 18 (13.24%) Firewall
14 18 (13.24%) Service Management
14 18 (13.24%) SQL Server
14 18 (13.24%) Tivoli Storage Manager
15 17 (12.50%) Agile Software Development
16 16 (11.76%) Virtual Machines
17 15 (11.03%) Scrum
17 15 (11.03%) BizTalk Server
17 15 (11.03%) MySQL
17 15 (11.03%) MS Exchange
17 15 (11.03%) LAN
17 15 (11.03%) WAN
17 15 (11.03%) SQL Server Integration Services
18 13 (9.56%) Windows 7

Technical Services Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (11.03%) BizTalk Server
1 15 (11.03%) MS Exchange
2 11 (8.09%) SharePoint
3 10 (7.35%) Tomcat
4 5 (3.68%) Moodle
5 3 (2.21%) Exchange Server 2003
5 3 (2.21%) Exchange Server 2010
5 3 (2.21%) IIS
5 3 (2.21%) Skype for Business
6 1 (0.74%) Exchange Server 2000
6 1 (0.74%) Exchange Server 2007
6 1 (0.74%) Exchange Server 2013
6 1 (0.74%) Exchange Server 5.5
Applications
1 3 (2.21%) Microsoft Excel
1 3 (2.21%) Microsoft Office
2 1 (0.74%) Microsoft PowerPoint
Business Applications
1 5 (3.68%) Dynamics CRM
1 5 (3.68%) Exstream
2 1 (0.74%) Salesforce.com CRM
Cloud Services
1 21 (15.44%) Microsoft Azure
1 21 (15.44%) Office 365
2 12 (8.82%) Amazon AWS
3 5 (3.68%) Dropbox
3 5 (3.68%) Dynamics 365
4 3 (2.21%) Cloud Computing
4 3 (2.21%) IaaS
4 3 (2.21%) PaaS
5 2 (1.47%) SaaS
6 1 (0.74%) Salesforce Service Cloud
Communications & Networking
1 18 (13.24%) Firewall
2 15 (11.03%) LAN
2 15 (11.03%) WAN
3 9 (6.62%) TCP/IP
4 8 (5.88%) DNS
5 7 (5.15%) DHCP
5 7 (5.15%) SAN
6 5 (3.68%) Broadband
6 5 (3.68%) FTP
7 4 (2.94%) Internet
7 4 (2.94%) Unified Communications
8 3 (2.21%) IP Telephony
8 3 (2.21%) Skype
8 3 (2.21%) VoIP
9 2 (1.47%) PBX
10 1 (0.74%) Cisco IPT
10 1 (0.74%) Network Security
Database & Business Intelligence
1 18 (13.24%) SQL Server
2 15 (11.03%) MySQL
2 15 (11.03%) SQL Server Integration Services
3 10 (7.35%) BusinessObjects
4 2 (1.47%) Power BI
4 2 (1.47%) QlikView
5 1 (0.74%) MongoDB
5 1 (0.74%) Redis
General
1 35 (25.74%) Finance
2 13 (9.56%) Banking
3 6 (4.41%) Telecoms
4 2 (1.47%) Legal
5 1 (0.74%) Back Office
5 1 (0.74%) Billing
5 1 (0.74%) Financial Institution
5 1 (0.74%) Marketing
5 1 (0.74%) Retail
Libraries, Frameworks & Software Standards
1 10 (7.35%) Middleware
2 6 (4.41%) Web Services
3 2 (1.47%) XML
4 1 (0.74%) FIX Protocol
Miscellaneous
1 49 (36.03%) Data Centre
2 23 (16.91%) Management Information System
3 10 (7.35%) Computer Science
3 10 (7.35%) Public Cloud
4 5 (3.68%) Hedge funds
5 4 (2.94%) Enterprise Storage
6 3 (2.21%) Analytical Skills
7 2 (1.47%) NHS
8 1 (0.74%) Clustering
8 1 (0.74%) Driving Licence
8 1 (0.74%) Enterprise Software
8 1 (0.74%) Fintech
8 1 (0.74%) N-Tier
8 1 (0.74%) PMI
8 1 (0.74%) Replication
8 1 (0.74%) Virtual Team
Operating Systems
1 39 (28.68%) Windows
2 13 (9.56%) Windows 7
3 11 (8.09%) Linux
4 10 (7.35%) Unix
5 7 (5.15%) Windows 8
6 6 (4.41%) Windows Server
7 5 (3.68%) Windows Server 2008
8 4 (2.94%) Windows Server 2003
9 3 (2.21%) Windows 10
10 2 (1.47%) Windows Server 2012
11 1 (0.74%) CentOS
11 1 (0.74%) Ubuntu
11 1 (0.74%) Windows 2000
11 1 (0.74%) Windows NT
Processes & Methodologies
1 82 (60.29%) ITIL
2 54 (39.71%) Service Delivery
3 41 (30.15%) Change Management
4 38 (27.94%) Continuous Improvement
5 29 (21.32%) Line Management
6 28 (20.59%) Problem Management
7 20 (14.71%) PRINCE2
8 18 (13.24%) Service Management
9 17 (12.50%) Agile Software Development
10 15 (11.03%) Scrum
11 13 (9.56%) Presales
12 12 (8.82%) Matrix Management
12 12 (8.82%) Mentoring
13 11 (8.09%) Low Latency
14 10 (7.35%) Incident Management
14 10 (7.35%) Software Delivery
14 10 (7.35%) Software Engineering
14 10 (7.35%) Validation
15 8 (5.88%) CRM
16 7 (5.15%) Disaster Recovery
Programming Languages
1 12 (8.82%) PowerShell
2 10 (7.35%) Java
2 10 (7.35%) SQL
3 5 (3.68%) PHP
4 2 (1.47%) C
Qualifications
1 23 (16.91%) Degree
2 10 (7.35%) Computer Science Degree
3 9 (6.62%) ITIL Certification
4 7 (5.15%) Microsoft Certification
5 6 (4.41%) MCSE
6 2 (1.47%) PMI Certification
7 1 (0.74%) MCP
7 1 (0.74%) MCSA
7 1 (0.74%) PMP
7 1 (0.74%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 12 (8.82%) SLA
2 10 (7.35%) QA
3 1 (0.74%) ISO 14001
3 1 (0.74%) ISO 9001
3 1 (0.74%) ISO/IEC 27001
3 1 (0.74%) PCI DSS
3 1 (0.74%) PMO
3 1 (0.74%) Sarbanes-Oxley
System Software
1 21 (15.44%) Active Directory
2 16 (11.76%) Virtual Machines
3 11 (8.09%) Hyper-V
4 7 (5.15%) VMware Infrastructure
5 6 (4.41%) Terminal Services
6 2 (1.47%) Virtual Servers
6 2 (1.47%) vSphere
7 1 (0.74%) Docker
7 1 (0.74%) Virtual Desktop
7 1 (0.74%) VMware ESXi
Systems Management
1 18 (13.24%) Tivoli Storage Manager
2 3 (2.21%) Opscode Chef
3 2 (1.47%) Ansible
3 2 (1.47%) Cisco IPCC
3 2 (1.47%) Puppet
4 1 (0.74%) FortiGate
4 1 (0.74%) Pingdom
4 1 (0.74%) SCCM
Vendors
1 60 (44.12%) Microsoft
2 10 (7.35%) Oracle
2 10 (7.35%) VMware
3 9 (6.62%) Cisco
4 7 (5.15%) CheckPoint
5 6 (4.41%) HP
5 6 (4.41%) Wyse
6 5 (3.68%) Citrix
6 5 (3.68%) OpenText
7 4 (2.94%) Dell
7 4 (2.94%) EqualLogic
7 4 (2.94%) NetApp
8 2 (1.47%) Bloomberg
8 2 (1.47%) Cognos
8 2 (1.47%) NEC
8 2 (1.47%) Reuters
9 1 (0.74%) Apple
9 1 (0.74%) IBM
9 1 (0.74%) New Relic
9 1 (0.74%) Salesforce.com