Customer-Centric Approach Jobs in the West Midlands

Customer-Centric Approach
England > West Midlands

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for Customer-Centric Approach skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centric Approach over the 6 months to 5 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 244 251 279
Rank change year-on-year +7 +28 -51
Permanent jobs citing Customer-Centric Approach 8 21 11
As % of all permanent jobs advertised in the West Midlands 0.11% 0.32% 0.15%
As % of the Processes & Methodologies category 0.13% 0.33% 0.16%
Number of salaries quoted 3 14 11
10th Percentile £53,250 £63,125 -
25th Percentile £58,125 £67,500 £29,256
Median annual salary (50th Percentile) £67,500 £70,000 £30,448
Median % change year-on-year -3.57% +129.90% -
75th Percentile £68,750 £72,500 £78,385
90th Percentile - - -
England median annual salary £45,000 £70,000 £80,000
% change year-on-year -35.71% -12.50% +28.00%

All Process and Methodology Skills
West Midlands

Customer-Centric Approach is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 6,033 6,360 6,967
As % of all permanent jobs advertised in the West Midlands 83.12% 96.80% 95.54%
Number of salaries quoted 4,542 3,272 4,767
10th Percentile £26,250 £31,000 £31,250
25th Percentile £35,713 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £53,125 £50,000
Median % change year-on-year -5.88% +6.25% +5.26%
75th Percentile £63,750 £67,500 £65,000
90th Percentile £77,500 £80,000 £80,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer-Centric Approach
Job Vacancy Trend in the West Midlands

Job postings citing Customer-Centric Approach as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Customer-Centric Approach in the West Midlands

Customer-Centric Approach
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing Customer-Centric Approach in the West Midlands.

Salary trend for Customer-Centric Approach in the West Midlands

Customer-Centric Approach
Salary Histogram in the West Midlands

Salary distribution for jobs citing Customer-Centric Approach in the West Midlands over the 6 months to 5 May 2024.

Salary histogram for Customer-Centric Approach in the West Midlands

Customer-Centric Approach
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centric Approach within the West Midlands region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham -4 6 £50,000 -28.57%
Customer-Centric Approach
England

Customer-Centric Approach
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 2 (25.00%) Dynamics NAV
Cloud Services
1 2 (25.00%) Dynamics 365
2 1 (12.50%) Azure
2 1 (12.50%) Microsoft 365
Database & Business Intelligence
1 1 (12.50%) SQL Server
General
1 7 (87.50%) Finance
1 7 (87.50%) Retail
2 5 (62.50%) Back Office
2 5 (62.50%) Social Skills
3 2 (25.00%) Manufacturing
Job Titles
1 5 (62.50%) Product Owner
2 2 (25.00%) Business Consultant
2 2 (25.00%) Consultant
2 2 (25.00%) Dynamics 365 Consultant
2 2 (25.00%) Dynamics NAV Consultant
3 1 (12.50%) Infrastructure Engineer
3 1 (12.50%) IT Engineer
3 1 (12.50%) IT Infrastructure Engineer
Miscellaneous
1 5 (62.50%) Product Ownership
Processes & Methodologies
1 8 (100.00%) Customer-Centricity
2 7 (87.50%) User Acceptance Testing
3 5 (62.50%) Agile
3 5 (62.50%) Backlog Prioritisation
3 5 (62.50%) Commercial Awareness
3 5 (62.50%) Contact Management
3 5 (62.50%) Customer Service
3 5 (62.50%) Objectives and Key Results
3 5 (62.50%) Product Vision
3 5 (62.50%) Roadmaps
3 5 (62.50%) Stakeholder Management
3 5 (62.50%) Strategic Roadmap
4 2 (25.00%) Continuous Improvement
4 2 (25.00%) Customer Requirements
4 2 (25.00%) Process Improvement
4 2 (25.00%) User Experience
4 2 (25.00%) Workshop Facilitation
5 1 (12.50%) Infrastructure Engineering
Programming Languages
1 1 (12.50%) PowerShell
1 1 (12.50%) SQL
Qualifications
1 2 (25.00%) Degree
System Software
1 1 (12.50%) Active Directory
1 1 (12.50%) Hyper-V
Vendors
1 5 (62.50%) Genesys
1 5 (62.50%) YouTube
2 3 (37.50%) Microsoft