1 to 25 of 135 Customer Service Jobs in the East of England

TECHNICAL CUSTOMER SERVICE ADVISOR

Hiring Organisation
Get Recruited (UK) Ltd
Location
Chelmsford, Essex, South East, United Kingdom
Employment Type
Permanent
Salary
£35,000
TECHNICAL CUSTOMER SERVICE ADVISOR NORTH FAMBRIDGE, CHELMSFORD CIRCA £35,000 + COMPANY BONUS THE OPPORTUNITY: Do you have an electrical background and enjoy helping customers understand products and solve technical problems? Get Recruited is recruiting on behalf of an established engineering business for a Technical Customer Service … your electrical knowledge to answer technical enquiries, support customers and keep their orders moving. This opportunity would suit a Technical Support Advisor or Customer Service Executive with an electrical background who enjoys answering product questions and helping customers. You'll join long-serving colleagues in a business that ...

TECHNICAL SUPPORT COORDINATOR

Hiring Organisation
Get Recruited (UK) Ltd
Location
Chelmsford, Essex, South East, United Kingdom
Employment Type
Permanent
Salary
£45,000
enjoy helping customers understand products and solve technical problems? Get Recruited is recruiting on behalf of an established engineering business for a Technical Customer Service Advisor to join its small, friendly team. You'll use your electrical knowledge to answer technical enquiries, support customers and keep their orders … moving. This opportunity would suit a Technical Support Advisor or Customer Service Executive with an electrical background who enjoys answering product questions and helping customers. You'll join long-serving colleagues in a business that values health, family and work, with regular team dinners and your birthday off. ...

Service Desk Analyst - FTC

Hiring Organisation
Willmott Dixon
Location
Letchworth Garden City, Hertfordshire, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Willmott Dixon is looking for a customer-focused and proactive Service Desk Analyst to join the IT team on a 12 month fixed term contract. This is an exciting opportunity to play a key role in delivering a professional, responsive, and high-quality IT support service … City and remote working. You'll be the first point of contact for colleagues seeking IT support. You'll provide assistance through telephone, self-service, chat, and email channels, helping to ensure a seamless technology experience across the organisation. If you're passionate about technology, enjoy problem-solving ...

Service Desk Analyst - FTC

Hiring Organisation
Willmott Dixon Group
Location
Letchworth Garden City, Hertfordshire, United Kingdom
Employment Type
Contract
Willmott Dixon is looking for a customer-focused and proactive Service Desk Analyst to join the IT team on a 12 month fixed term contract. This is an exciting opportunity to play a key role in delivering a professional, responsive, and high-quality IT support service … City and remote working. You'll be the first point of contact for colleagues seeking IT support. You'll provide assistance through telephone, self-service, chat, and email channels, helping to ensure a seamless technology experience across the organisation. If you're passionate about technology, enjoy problem-solving ...

Spanish Speaking Customer Service Advisor

Hiring Organisation
Ascend Consulting
Location
Cambridge, Cambridgeshire, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £33,000 per annum
Spanish Speaking Customer Service Advisor, Spanish, Cambridge to £33,000, Hybrid working A leading Technology Specialist firm in Cambridge are looking for a Spanish speaking Customer Service Advisor. This is a full-time role providing professional and responsive support customers across Europe, helping them … most from their systems. You’ll handle customer queries across phone, email and live chat, investigate technical issues, process system changes and coordinate engineer appointments. You’ll use internal support tools to diagnose issues, manage cases and ensure customers receive timely and effective support. You’ll also work closely ...

IT Helpdesk Advisor - Dutch Speaker

Hiring Organisation
Interaction - Peterborough
Location
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Contract
Contract Rate
£14.22 - 14.22 per hour
Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their support team within their modern service office in Peterborough. We are currently seeking Dutch Speaking Service Desk Advisers to provide first-line IT support to external clients. This is an excellent opportunity … candidates with strong communication skills, a customer-focused approach and an interest in technology. Full training will be provided , making this role suitable for both experienced support advisers and candidates looking to develop their career within IT support. The Details Location: Peterborough Hours: 37.5 hours per week, between ...

Functional Developer (Dynamics 365)

Hiring Organisation
Salt
Location
Brampton, Cambridgeshire, UK
role Salt Recruitment is recruiting a Functional Developer to support a local authority with the configuration, deployment and ongoing support of Dynamics 365 Customer Service and Contact Centre solutions. You will translate business requirements and solution architect designs into practical CRM and contact centre functionality, delivering improvements across … customer service, telephony and automation. Key responsibilities . Configure and support Dynamics 365 Customer Service and Contact Centre solutions in line with business requirements and agreed solution designs . Develop functional CRM and contact centre capabilities covering case management, queues, routing, service level agreements, voice ...

Field Service Engineer, Medical Surgical AV Systems

Hiring Organisation
TRS Consulting
Location
Bedfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£45,000
Field Service Engineer, Medical Surgical AV Systems Basic Salary £42,000 to £45,000 On Target Earnings £51,500 Company Car Bonus £6,500 Lunch Allowance Overtime Healthcare Pension - Employer 10%/Employee 3% Full Product Training The Role - Field Service Engineer, Medical Surgical AV Systems Following expansion … they seek to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service and breakdown repair on a wide range of sophisticated medical systems, utilised within theatres, NHS departments and private healthcare environments Visiting customer sites and providing customers with valuable solutions ...

Field Service Engineer, Medical Surgical AV Systems

Hiring Organisation
TRS Consulting
Location
St Albans, Hertfordshire, United Kingdom
Employment Type
Permanent
Salary
£42000 - £45000/annum
Field Service Engineer, Medical Surgical AV Systems Basic Salary £42,000 to £45,000 On Target Earnings £51,500 Company Car Bonus £6,500 Lunch Allowance Overtime Healthcare Pension - Employer 10%/Employee 3% Full Product Training The Role - Field Service Engineer, Medical Surgical AV Systems Following expansion … they seek to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The service and breakdown repair on a wide range of sophisticated medical systems, utilised within theatres, NHS departments and private healthcare environments Visiting customer sites and providing customers with valuable solutions ...

Print Production Engineer

Hiring Organisation
Apogee Corporation Limited
Location
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent, Work From Home
power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis ...

Print Production Engineer

Hiring Organisation
Apogee Corporation Limited
Location
Bedford, Bedfordshire, UK
power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis ...

Print Production Engineer

Hiring Organisation
Apogee Corporation Limited
Location
Colchester, Essex, UK
power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis ...

Print Production Engineer

Hiring Organisation
Apogee Corporation Limited
Location
Norwich, Norfolk, UK
power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis ...

Print Production Engineer

Hiring Organisation
Apogee Corporation Limited
Location
Hemel Hempstead, Hertfordshire, UK
power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis ...

After Sales Technical Administrator

Hiring Organisation
Rutherford Briant
Location
Bishop's Stortford, Hertfordshire, United Kingdom
Employment Type
Full-Time
Salary
£33,000 - £38,000 per annum
looking for a Technical Aftersales Coordinator to join a well-established business in a varied role offering exposure to customer service, administration, operational processes and technical support. You will work alongside a supportive team, with the opportunity to develop your knowledge and contribute to improving the service provided to service partners. Responsibilities: As a Technical Aftersales Coordinator you will... Manage service-related enquiries and claims, ensuring they are processed accurately and in line with company procedures. Investigate customer issues, review technical information and coordinate appropriate solutions. Provide support to customers and external partners ...

Print Production Engineer

Hiring Organisation
Apogee Corporation Limited
Location
Peterborough, Cambridgeshire, UK
people succeed, whether they are taking the next step in their career or returning to work after a break. JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate will establish and promote the attributes … professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement ...

Field Service Engineer Endoscopy

Hiring Organisation
Zenopa
Location
Bedford, Bedfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£45,000
Friday, 37.5 hours per week Travel: Field-based, covering South West England and Wales, with occasional overnight stays The opportunity Were recruiting a Field Service Engineer Endoscopy for a global leader in medical imaging, diagnostics and healthcare technology. This is an exciting opportunity to join an established Endoscopy Service … exceptional technical support while maximising equipment uptime, reliability and performance. The role offers an excellent blend of preventative maintenance, fault finding, repairs, installations and customer support, making it ideal for an experienced engineer looking to develop their career within the medical technology sector. Youll work closely with NHS hospitals ...

Service Desk Analyst

Hiring Organisation
VIQU IT Recruitment
Location
Cambridge, Cambridgeshire, United Kingdom
Employment Type
Full-Time
Salary
£170.00 - £180.00 per day
Service Desk Analyst – 12-Month Contract – Cambridge My customer is looking for a customer-focused Service Desk Analyst to provide IT support across service desk tickets, desktop support, AV and meeting room technology. The successful candidate will have excellent communication skills, a proactive approach … strong focus on delivering a positive user experience. Skills Required from the Service Desk Analyst: Experience working within an IT service desk or IT support environment. Windows 10/11 desktop support and troubleshooting. Hardware, software and peripheral support. Experience managing incidents and service requests through ...

Service Desk Analyst

Hiring Organisation
VIQU IT Recruitment
Location
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Contract
Contract Rate
£170 - 180 per day
Service Desk Analyst – 12-Month Contract – Cambridge My customer is looking for a customer-focused Service Desk Analyst to provide IT support across service desk tickets, desktop support, AV and meeting room technology. The successful candidate will have excellent communication skills, a proactive approach … strong focus on delivering a positive user experience. Skills Required from the Service Desk Analyst: Experience working within an IT service desk or IT support environment. Windows 10/11 desktop support and troubleshooting. Hardware, software and peripheral support. Experience managing incidents and service requests through ...

IT Consultant MSP

Hiring Organisation
Ashdown Group
Location
Potters Bar, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£75,000
well established and growing MSP in the North London area. This role pays between £60,000 - £75,000 and will be split between customer sites & the Potters Bar HQ. To be considered for this position, you MUST have previous experience working for MSPs within a customer-focused role. … deployment projects. As an experienced IT Consultant, you will provide complete project life cycle consultancy covering pre-sales, scope of work, proof of concept, customer onboarding, customer auditing, technical designs, project delivery, documentation & post-project support. As an experienced IT Technical Consultant, you will have a wide-ranging ...

IT Service Desk Analyst - 1st & 2nd Line IT Support

Hiring Organisation
Mackenzie Jones IT
Location
North Cambridgeshire, Ely, Cambridgeshire, United Kingdom
Employment Type
Permanent
Salary
£30000 - £35000/annum c£30k - £35k + Excellent Benefits Pa
Service Desk Analyst - 1st & 2nd Line Support - Permanent c£30k - £35k + Excellent Benefits Package. North Cambridgeshire - 4 Days Per Week Onsite. Must be Eligible to work in the UK. Seeking to secure a technically capable, customer-focused IT Service Desk Analyst with 1st & some 2nd Line … delivering hands-on technical support across Microsoft 365, Cloud Services, Windows devices, Business Applications, User Account Administration & End-User infrastructure , alongside managing IT Incidents & Service Requests through to resolution. Working closely with internal Infrastructure teams, third-party suppliers & international IT colleagues, you will provide responsive and effective IT Support ...

Service Desk Support Analyst - On-Site, Chelmsford, Brentwood and London

Hiring Organisation
FRP Group
Location
Chelmsford, Essex, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description The Service Desk Analyst acts as the first point of contact for all IT-related incidents and service requests within FRP Advisory. This role … critical in ensuring smooth technology operations across a fast-paced professional services environment. You will deliver timely, effective resolutions and exceptional customer service to maintain high user satisfaction and support FRP’s commitment to operational excellence. Location: Fully on-site, flexible across FRP Advisory offices (Chelmsford, Brentwood, London ...

1st Line Technical Support Analyst

Hiring Organisation
Chalkline
Location
WD6, Borehamwood, Hertfordshire, United Kingdom
Employment Type
Permanent
+ Excellent Benefits! Contract: Full time, Permanent Benefits: 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health Insurance after 2 years’ service Ready to take … Modern Work and Azure Infrastructure, and hold an Advanced Specialisation in Azure Virtual Desktop, we’re proud to deliver technical excellence and outstanding service to every client. Our commitment doesn’t stop at our customers. We’re just as focused on our team! Due to continued business growth ...

Technical Support Analyst

Hiring Organisation
Pure Resourcing Solutions Limited
Location
Norwich, Norfolk, United Kingdom
Employment Type
Permanent
Salary
£31000/annum
Norwich (Hybrid) | £31,000 + Bonus I'm delighted to be exclusively partnering with a growing SaaS business as they continue to expand their customer support function. This is an excellent opportunity for a personable and technically minded support professional who enjoys solving problems, delivering exceptional customer service … adoption. This role offers a 35-hour working week, hybrid working, and the opportunity to join a well-established software business with an impressive customer base across the UK. Key Responsibilities Provide 1st and 2nd line support for a SaaS software platform Manage and resolve customer support tickets ...

Field Service Engineer

Hiring Organisation
Redline Group Ltd
Location
Cambridge, Cambridgeshire, UK
position for a Field Service Engineer role covering Ireland has become available, with a leading provider of vehicle technology, CCTV, and driver assistance solutions. Interested in this role You can find all the relevant information in the description below. We are currently recruiting on behalf of a well-established … maintenance, and support services for CCTV systems, driver aid solutions, and other vehicle-based technologies across the bus, coach, and rail sectors. The Field Service Engineer job, covering Ireland, is home-based and will form part of a team of remotely based engineers, supporting customers through installation, servicing, preventative ...