101 to 125 of 283 Customer Engagement Jobs in England

Associates. Carry out system testing and support User Acceptance Testing. Carry out and maintain Microsoft certifications. Experience Required: Strong proficiency in Microsoft Dynamics 365 Customer Engagement (CE) platform, including configuration, customisation, and integration capabilities. Strong experience with Microsoft 365 and power apps. CRM architecture design, including solution design more »

Manager to help steer a future brimming with potential. The Role Develop and implement innovative digital marketing strategies to drive database growth and enhance engagement with their digital products. Collaborate with content and product teams to ensure a cohesive marketing approach that promotes our independent and commercial offerings effectively. … Analyse and optimise marketing campaigns and channels to increase reach, engagement, and conversions. Utilise data-driven insights to identify trends, opportunities, and challenges in growing the database in both quantity and quality, adjusting strategies accordingly. Foster relationships with key industry partners and stakeholders to amplify content reach and drive … audience growth. Increase engagement levels across all digital media products from independent content consumption, to webinar registration, to virtual roundtable attendance. Website content creation: improving data capture and lead generation for new audience, creating best-in-class landing pages. Work with the Editor-in-Chief to ensure editorial content more »

serve global markets. Skills and Qualifications Marketplace Experience : Proven experience working on a marketplace or two-sided platform in a B2B or B2B2C environment. Customer Engagement : Strong passion for customer interaction and requirement gathering. Change Management : Ability to navigate teams through change and engage them in the more »

Our client is transforming the IT function to create the capacity to build something better for their users. They currently use Dynamics 365 for Customer Service. This role will involve administration and configuration, along with developing extended capabilities and implementing automation. You will also be involved in the implementation … good. For more information about this Dynamics 365 CRM Developer role please apply as soon as possible with a current CV. Keywords: Dynamics 365 Customer Engagement, D365, Dynamics CE, Dynamics CRM, Dynamics Sales, Dynamics Marketing, APIs, SQL, JavaScript, Plugins, Scrum, Git, Azure DevOps more »

Our client is transforming the IT function to create the capacity to build something better for their users. They currently use Dynamics 365 for Customer Service. This role will involve administration and configuration, along with developing extended capabilities and implementing automation. You will also be involved in the implementation … good. For more information about this Dynamics 365 CRM Developer role please apply as soon as possible with a current CV. Keywords: Dynamics 365 Customer Engagement, D365, Dynamics CE, Dynamics CRM, Dynamics Sales, Dynamics Marketing, APIs, SQL, JavaScript, Plugins, Scrum, Git, Azure DevOps more »

supervision make high judgement calls on ambiguous issues • Dive Deep: develop a deep understanding of our partners research needs and create impactful testing strategies • Customer Obsession - Drive excellence in customer engagement and retention policies About the team: Basic qualifications: • 1-2 years of professional experience (marketing, consumer more »

the next era of financial solutions. Responsibilities of Head Digital Collections & Recoveries Establish a robust digital collections strategy, leveraging cutting-edge technologies for streamlined customer interactions and efficient recovery processes. Design a customer-centric digital debt collection approach, ensuring personalised interactions. When digital engagement falls short, lead … and segmentation strategies, optimising success rates for digital and human-assisted collections efforts. Implement test and control strategies for real-time adjustments, considering changing customer behaviours and economic conditions. Collaborate with cross-functional teams to integrate digital collections initiatives seamlessly, balancing in-house capabilities with external partnerships, debt collection … collection processes, regulations, compliance standards, and experience with various collections outsourcing models. You have a visionary mindset, capable of adapting strategies in response to customer engagement challenges. Your familiarity with debt sale and recovery strategies, including litigation, write-offs, and settlements is essential. You have an excellent understanding more »

HybridSalary: Up to 75k + bonusOverview:Work alongside an experienced and established sales team to present to clients how Dynamics 365 solutions, specifically D365 Customer Engagement and Power Platform, are capable of transforming businesses. The role requires regular communication with the further team to successfully bring on board more »

Customer Success Manager (German Speaker) - Pre IPO Unicorn SaaS Scale Up If you would be open to relocation, this will be based in the West Midlands! 🚀Pre IPO Unicorn SaaS Scale Up! 💼 Leadership role 💰 Competitive Base + 25% Bonus! 💵 Equity options 🚗 Onsite parking + Electronic vehicle scheme The Company … Strong presence across UK, US, and Canada, they have an extremely unique platform which is revolutionising financial management for their customers and providing B2B engagement and benefits that are unparalleled to anything else on the market. Employees first focus– they pride themselves on a resilient workforce, encouraging diversity, collaboration … and a huge focus on career progression. The Position As a Customer Success Manager, you will work closely with a German portfolio of customers, helping to reach full utilisation of the SaaS platform and offerings. Responsible for managing a small team of Implementation Analysts (also German speaking), where you more »

Able to undertake a variety of activities with a substantial degree of personal responsibility and autonomy. What you ll be doing The Engineering Innovation & Customer Solutions Director leads and oversees the strategy, planning and execution of the Pure s customer engineering solutions, and is responsible for creating a … data centres. The role sits at the interface between design, delivery and new investments, helping to drive continuous improvement in cost, speed of delivery, customer experience and profitability. It is a leadership role and will be expected to actively drive improvements in performance across the business. Ensure Pure s … data centre designs find the optimal balance of deliverability, cost and customer satisfaction Build and embed mutually value add networked relationships with customers, suppliers and internal stakeholders Create a progressive environment where thought leadership and innovation feed continuous improvement in design, engineering and new site selection strategy Look for more »

that can offer genuine progression? If so, this is the role for you! This end user company are going through a large Dynamics 365 Customer Engagement implementation, focusing on Field Service, Customer Service and Omnichannel, and requires a Senior BA to assist on the Asset Management transformation. more »

The Digital Marketing Executive plays a pivotal role in planning and executing digital marketing campaigns to drive sales, brand awareness, customer engagement, and lead generation. They are responsible for managing various digital channels with a particular focus on Email Marketing, CRM Management and SMS Marketing, analysing data to … in the right way. E - Entrepreneurship We focus on what matters with a sense of urgency, we quickly adapt and constantly innovate to meet customer needs. A - Accountability We take ownership and are responsible for our actions and decisions. M - Meritocracy We set challenging but realistic targets and deliver … driven campaigns that engage our audience and boost brand visibility through the power of mobile messaging. Segmentation and Targeting: Segment the database based on customer demographics, behaviour, and preferences to deliver personalised and relevant content. A/B Testing: Conduct A/B tests to optimise elements, such as more »

to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPIs and SLAs. You must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical and systematic … external stakeholders to develop strong working relations to support achieving objectives. Ability to engage and work within a multi-functional programme team comprising both customer, supplier and internal staff with an awareness of engineering principles. Able to demonstrate a sound understanding of business, finance and personnel management techniques and … life-cycle phases to include; Management & Leadership of project BAU Contract phase Project intervention and problem resolution within complex environments Business development activities and customer engagement This person will need to demonstrate Line management and leadership experience and certified to APM, Prince 2 or Agile Prince 2 Clearance more »

major change activities escalating major decisions to the head of. What will you be doing? Alignment to operational and assurance strategy that underpin our customer needs. Actively contributing to the overall team strategy and take accountabilities for aspects of the Major Change and ODA team Contributing to assurance performance … measures demonstrating value for money, identifying potential cost reductions, and describing customer value/benefit. Supporting the alignment to and enhancement of quality and standards, include overall department performance measurement, internal customer engagement and feedback, driving CSIP activities. Responsible for collating and reporting architectural RAID items related … to assigned project items. Supporting the ongoing management of Major Change and ODA policies designed to underpin our customer needs and drive our suppliers' behaviours Working collaboratively with wider Operational teams, support the shape and design of the E2E Operational teams and capabilities aligning the integration of new services more »

the most value to the business and how to visualise these insights using Looker Studio. Your expertise will support the optimisation of sales, enhance customer engagement, and elevate the overall brand experience. This role does not require building a data technology or developing a data strategy from scratch … teams to identify and monitor key performance indicators (KPIs). Generate actionable insights and recommendations to drive sales growth, optimise inventory management, and enhance customer acquisition and retention efforts. Create and maintain consumer profiles and segmentation models to support personalised marketing campaigns and product development strategies. Ensure data integrity more »

individual with a passion for sales to contribute to cutting-edge scientific advancements. Responsibilities : 1. Sales Leadership: Drive and exceed sales targets through proactive engagement with customers. Develop and nurture strong, lasting relationships with researchers, scientists, and procurement professionals. Leverage a deep understanding of our product portfolio to recommend … tailored solutions that meet customer needs. 2. Technical Expertise: Serve as a product expert, providing technical guidance and support to customers. Stay current with advancements in antibodies and research reagents to effectively communicate product benefits. Conduct product presentations and demonstrations, showcasing the value of Antibodies.com products. 3. Customer Engagement: Collaborate with customers to understand their research goals and challenges. Customize product offerings to meet customer requirements and provide optimal solutions. Respond promptly to customer inquiries, ensuring a seamless and positive experience. 4. Training and Workshops: Conduct training sessions and workshops to educate customers on more »

driving sales success by providing technical expertise and support throughout the pre-sales process. You will collaborate closely with the sales team to understand customer requirements, propose solutions, and demonstrate the value of our clients products and services. Your deep understanding of network security technologies, coupled with strong communication … security, and more. Stay updated on the latest features, capabilities, and industry trends. Pre-Sales Support: Work closely with the sales team to understand customer needs and objectives. Develop tailored solutions and presentations to address specific customer requirements. Solution Design: Design comprehensive security architectures that leverage Fortinet products … to address customer challenges and achieve their security goals. Collaborate with the sales team and customers to refine and finalize solution designs. Product Demonstrations: Conduct engaging and informative product demonstrations to showcase the capabilities of Fortinets solutions. Highlight key features, functionalities, and benefits to effectively communicate value propositions. Proof more »

EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to industry leaders worldwide. Our commitment to customer satisfaction, service quality, and investment in our partners and employees sets us apart. As a true international IT provider, we prioritize global simplicity and … will play a pivotal role in identifying and facilitating the best outcomes for both EOS and our valued customers. Your responsibilities will include understanding customer needs, requirements, and budget constraints, making you the primary point of contact for all aspects of the customer's account. Your mission is … to ensure the best possible customer experience, both during and after the sale. Responsibilities: . Manage and expand revenue within existing client accounts while actively pursuing new business opportunities with multinational corporations (MNCs). Develop and nurture enduring client relationships as the primary point of contact for account management. more »

leading name in the automotive industry, known for their innovation, quality, and commitment to excellence. They are at the forefront of automotive technology and customer service, continually pushing the boundaries of what is possible. To support their growth and enhance their customer relationship management, they are seeking an … our business goals. You will play a pivotal role in transforming our CRM capabilities, ensuring we leverage Salesforce to its fullest potential to improve customer engagement, streamline operations, and drive sales performance. Key Responsibilities: Lead and manage the Salesforce development team, providing guidance, mentoring, and support. Oversee the more »

and progress client support calls * Document clearly problem description, each activity and solution in the helpdesk for each case * Perform in-depth analysis of customer issues to determine causes and solutions * Communicate the status of issues to clients and to the CRM team management * Identify high priority customer … of the latest technologies via research and self-motivated training. Knowledge and Experience To include but not limited to: * Business Applications - Dynamics 365 (Sales, Customer Engagement, Operations, Talent) * Productivity Suite - Office 365, Teams, SharePoint, OneNote, Excel * Power Platform - Power BI, Flow, PowerApps, Common Data Service Key-Systems supported more »

Solutions Architect - D365 - CE We are seeking a highly skilled Solutions Architect with extensive experience in Microsoft Dynamics 365 Customer Engagement (D365 CE). The successful candidate will be responsible for designing, implementing, and maintaining enterprise-level solutions that leverage the full capabilities of D365 CE to meet … they meet project deadlines and quality standards. Collaborate with development teams to ensure custom solutions are seamlessly integrated into the D365 CE environment. Stakeholder Engagement: Work closely with business stakeholders to gather and analyze requirements. Provide technical guidance and recommendations to clients and internal teams. Conduct workshops and training more »

briefings and reviews with senior stakeholders, addressing any feedback and implementing changes with the goal of achieving business case approval. • Coordinate with the DCC Customer Engagement team and Regulatory Affairs to build customer understanding and support for DCC business case recommendations. • Manage/update modelling templates and more »

experienced remarkable growth. Anstar is widely recognised and highly regarded in the industry for exemplifying our core philosophies: trust, transparency, ethical conduct, and unwavering customer-centricity. These values have helped us forge strong partnerships with suppliers and customers who are at the heart of our business. As we continue … enthusiastic Ops & Commercial Assistant to join our team. In our close-knit and entrepreneurial environment, you'll manage Anstar's entire supply chain, drive customer engagement and improve our operational efficiency and performance. This is a fantastic opportunity to be part of a high-growth company where your … limited to: Order processing and follow-ups (POs, despatch notes, proformas, invoices, COAs) Supply and demand forecasting based on market conditions, macroeconomic environment and customer requirements Stock management and planning Operation and oversight of CRM and ERP software Liaising with warehouse for despatching orders and communicating updates and/ more »

the ability to keep up with the ever-changing digital world by implementing Microsoft s M365, Azure, Microsoft s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview The Technical Architect is responsible for delivering and implementing our … Platform Unified Communications and meeting service Responsibilities Work with clients demonstrate how their cloud strategy aligns with Microsoft technology Creating architectural designs based on customer requirements Deliver product presentations and configured demonstrations to prove our ability to meet a prospect s cloud adoption needs Act as the Technical Design more »

key business functions and analytics. You will be reporting into the Head of Data, working closely with various LME teams including the Marketing Team, Customer Engagement Team, Event Experience Team, the IT function and Charities team who support the thousands of Charities that they work with. Tech Stack more »