101 to 125 of 1,197 Customer Engagement Jobs in England

managing deal cycles end to end. You will remain engaged in sales to delivery handover to ensure that we are delivering the agreed customer business outcomes as outlined in the PSO. This highly visible role will own engagement with customer C-level executives, IT teams, and multiple … pricing, go-to-market, pan-Amazon, and other strategic relationships. The ProServe ACDC Business Development Manager will be expected to collaborate with AWS Strategic Customer Engagement (SCE) teams, ProServe Account Executives, Delivery Consultants and Account Teams to drive customer success and business growth. This is a fast ...

Strategic Customer Success Manager - Fully Remote Salary: £60,000 to £70,000 plus 10% to 20% performance-related bonus Location: Remote, UK MFK Recruitment is working with a well-established global software company to recruit a Strategic Customer Success Manager. Our client provides an AI-powered, code-free … past six years, MFK Recruitment has placed 16 people with the business, and 10 are still working there today. The opportunity The Strategic Customer Success Manager will take ownership of a portfolio of strategic, growth and high-potential enterprise customers. You will build relationships with executive, operational and technical ...

LevelSenior AssociateJob Description & SummaryThe OpportunityAs a SAP Order to Cash Consultant, Senior Associate, you will play a pivotal role in helping clients optimize their customer relationship management processes within our SAP practice. You will analyze client requirements, implement CRM software solutions, and provide training and support for seamless integration … firm's code of conduct and independence requirements, all while fostering a culture of continuous improvement and innovation.Responsibilities- Analyzing client requirements to implement SAP Customer Relationship Management (CRM) solutions effectively- Managing the integration and utilization of SAP CRM applications to optimize customer relationship processes- Providing training and support ...

optimise complex HPC clusters, AI platforms, and intelligent AI solutions in both proof-of-concept and production environments. This is a highly visible customer-facing role that combines deep technical expertise with strategic consulting. You will partner with customers throughout their cloud and AI transformation journey while collaborating closely … deployments from proof-of-concept through production. Serve as a trusted technical advisor on cloud architecture, migration strategies, and AI infrastructure best practices. Deliver customer workshops, architecture reviews, technical presentations, and hands‐on enablement sessions. Collaborate with Product Management, Engineering, Support, and Sales teams to influence product direction ...

About the Role We're looking for an experience d Project or Programme Manag er to lead the delivery of multiple customer-focused transformation initiatives within a fast-paced enterprise environment This role will focus on the successful delivery of Customer Experience ( CX) a nd Customer … teams. You'll work closely with internal stakeholders, technical teams, and third-party partners to deliver complex digital and data transformation projects that improve customer engagement and maximise the value of customer data This is an excellent opportunity for someone with experience delivering MarTech, Customer Data ...

skilled team organised, clear on priorities and able to deliver reliably for the customer. You will be the main point of contact for the customer, making sure work is planned, resourced, reported and delivered to the required standard. You will also help manage risks, resolve issues early, and maintain … technical expert in every area, but to ensure the right people are in place, priorities are clear, delivery is visible, and the customer is kept properly informed. Key responsibilities Delivery management Own the overall delivery plan, making sure the team understands what needs to be delivered, by when ...

have the opportunity to present publicly at AWS conferences and industry events.The ideal candidate will possess a technical background that enables them to drive customer engagement with business, finance or IT executives at the highest levels of our PE customers. You will have experience working with complex … Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft ...

1. Commercial & E-commerce Domain Architecture Define domain strategies and target architectures across: Sales (Field Sales, Key Account Management, Sales Effectiveness) Marketing (Campaign Management, Customer Journeys, Personalisation) Trade Promotion & Demand Management E-commerce & Digital Commerce Customer Engagement & Commercial Analytics Architect solutions that enable: Revenue growth and execution … excellence Omnichannel customer engagement Integrated physical and digital commerce journeys Advanced commercial analytics and forecasting Ensure architectures support global consistency with market-specific execution models. 2. Salesforce-Centric Platform Leadership Act as the enterprise architectural authority for Salesforce-led Commercial capability, working closely with the Salesforce Platform Architect. ...

stakeholder support to a small number of top-tier, high-value accounts, partnering closely with Account Executives (AEs) to deliver consistent revenue growth, strong customer outcomes, and a best in class customer experience. The Senior Sales Associate manages increased complexity, scale, and senior level engagement while remaining … focuses on: Supporting the AE in managing large, complex, and global customers Owning and driving high value and complex commercial activities Engaging with senior customer stakeholders and internal leadership Ensuring rigorous execution across renewals, rerates, and transactional activity for strategic accounts This role is well suited for a commercially ...

HCLTech’s Microsoft Business Applications Practice (MBAP) is seeking a D365 CE (CCaaS & Customer Service AI) Solution Architect to join our award-winning and growing team. This individual will collaborate with business analysts and other team members to determine the best design approach regarding the overall solution including system … design, data integration and migration. The D365 CE (CCaaS & Customer Service AI) Solution Architect carries the ultimate responsibility for meeting the customer requirements and completing the project. Role Summary We are looking for a Solution Architect with deep expertise in Dynamics 365 Customer Engagement, specializing ...

Senior Manager, Customer Success Engineering London, United Kingdom Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience … fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About the role The Senior Manager, Customer Success Engineering leads a team of Customer Success Engineers responsible for driving measurable customer outcomes acrossVeeamData Platform. This role balances strategic planning ...

What’s in it for you? Opportunity to manage and grow relationships with a portfolio of valued customers Play a key role in customer onboarding, engagement and long-term success Work collaboratively with cross-functional teams across the business Exposure to technology platforms and digital solutions Varied role … with opportunities to influence customer experience and business growth Supportive environment with ongoing learning and development opportunities Must have’s Previous experience in Customer Success, Account Management or Partner Management Experience managing a portfolio of customer or partner relationships Experience supporting technology platforms, digital products or complex ...

Location: Remote Salary: £32,000 The Customer Relationship Coordinator is a key support role within the Customer Relationship team, combining commercial account support with operational excellence to help drive customer retention and growth. Working closely with Customer Relationship Managers, the role supports customer engagement, manages a small but emerging portfolio of accounts across Scotland and Northern Ireland, coordinates proactive customer outreach campaigns and takes ownership of key administrative and process improvement activities. Responsibilities: Manage customer accounts (remotely) from a commercial perspective across the emerging markets of Scotland and Northern Ireland. Supporting ...

Location: Remote Salary: £32,000 The Customer Relationship Coordinator is a key support role within the Customer Relationship team, combining commercial account support with operational excellence to help drive customer retention and growth. Working closely with Customer Relationship Managers, the role supports customer engagement, manages a small but emerging portfolio of accounts across Scotland and Northern Ireland, coordinates proactive customer outreach campaigns and takes ownership of key administrative and process improvement activities. Responsibilities: Manage customer accounts (remotely) from a commercial perspective across the emerging markets of Scotland and Northern Ireland. Supporting ...

Senior Manager, Customer Success Engineering London, United Kingdom Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience … fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About the role The Senior Manager, Customer Success Engineering leads a team of Customer Success Engineers responsible for driving measurable customer outcomes acrossVeeamData Platform. This role balances strategic planning ...

Internal Sales Engineer Location: Bedfordshire Working Pattern: Predominantly office-based, with occasional UK travel for customer visits, exhibitions and industry events. The Opportunity An exciting opportunity has arisen for a technically minded and commercially focused Internal Sales Engineer to join a growing team within the engineering and technology sector. … This is a varied role combining technical sales, customer engagement, lead qualification, business development and marketing support . It would suit someone with an engineering or technical background who enjoys working with customers and is interested in developing their career within technical sales. ...

Role Summary**The **Director, SaaS Migration Program Execution**, will be responsible for overseeing the entire migration process for **Wolters Kluwer CCH Tagetik’s existing customer base**. This position will own the transition from legacy deployment and commercial models to the strategic cloud platform and the latest packaging … commercial and technical migration for on-premise customers.This role is accountable for converting migration strategy into operational execution, coordinating cross-functional teams across Sales, Customer Success, Professional Services, Cloud Operations, Legal, Finance and Product.The position requires a highly hands-on leader capable of driving customer migrations at scale ...

Assistant Vice President will lead the strategy and execution to maximise customer lifetime value through personalised, orchestrated and data driven customer engagement. Working across marketing, sales, service, data and technology, they will use Salesforce as the organisation’s CRM to create a connected view of the customer and deliver relevant experiences throughout the customer lifecycle. Key Responsibilities Develop and lead the customer engagement and lifecycle strategy, focused on retention, growth, loyalty and lifetime value. Leverage customer data, analytics and segmentation to identify opportunities and drive personalised engagement. Design and orchestrate cross-channel ...

Customer Engagement teamThe Customer Engagement (CE) function is responsible for the full post-sign-up experience for millions of MVF customers. Using email, SMS, WhatsApp, Solutions Advisor conversations and orchestration across all of these, we maximise the value MVF generates per customer while improving … Email, SMS, WhatsApp and lifecycle orchestration exist to support, prepare customers for and follow up from those conversations. We are building three defensible capabilities: Customer Lifecycle Intelligence, Lifecycle Journey Orchestration, and Human + AI Solutions Advice.The CRM Lifecycle Exec sits within the CRM execution track of this function — distinct ...

also the principal member of Mastercard and Visa. As our Project & Technical Delivery Manager, you will play a critical role in delivering an exceptional customer onboarding experience by taking ownership of every implementation from contract signature through to the customer's first successful live transaction. This … customer facing role that combines project management, technical coordination and stakeholder management. You'll act as the single point of contact throughout implementation, ensuring projects are delivered on time, technical integrations run smoothly, and customers are fully enabled to start transacting. Working closely with Sales, Compliance, Product, Engineering, Operations ...

product portfolio strategy, aligned with Swift’s overall strategy and market positioningDrive prioritisation and investment decisions across products, balancing growth, regulatory, and customer needsIdentify new opportunities, gaps, and innovation areas within the financial crime compliance spaceEnsure a clear and differentiated value proposition across the portfolioBring an Outside-In Market … intelligence to anticipate industry trends and regulatory developmentsTranslate insights into clear strategic recommendations and actionable product decisionsEnsure all product initiatives are grounded in real customer needs and market opportunitiesDrive Customer-Centric Product DefinitionEstablish strong customer engagement and validation practices across the teamEnsure product requirements are clearly ...

Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

Looking to kick-start your career in customer success, customer service, or SaaS? We're looking for a motivated and enthusiastic Customer Enablement Associate to join our team and help customers get the very best from their IRIS solutions. This is an excellent opportunity for someone early … helping them gain confidence in our products and ensuring they have a positive experience from day one. What will you be doing? As a Customer Enablement Associate, you'll work closely with customers to help them understand, adopt, and maximise the value of their IRIS products. You'll become ...

passionate about leading deep technical expertise at the intersection of customer impact and organisational scale? Do you want to define how AWS accelerates customer adoption across domains like data, migrations, and security — through hands-on customer engagement, scalable mechanisms, and a high-performing team of specialist … solutions architects? This is a highly visible, customer-facing leadership role that will shape how AWS builds specialist capability and earns trust with customers across key UKI industries including financial services, retail, media, and the public sector.As a Senior Manager, Specialist Solutions Architecture, you will lead a team ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated the company help desk for one single system that is designed to meet the needs ...