1,376 to 1,400 of 2,083 Customer Experience Jobs in England

development agency - up to £65,000 + Excellent benefits They are a full-service digital agency that elevates businesses through digital transformation. Their specialities lie in software development, eCommerce, customer experience and digital marketing The main purpose of this role is to manage multiple software projects through the project life cycle, being responsible for supplier management, project scope … budget, quality and resources. You will need proven experience leading software development teams and knowledge of Magento, WordPress/WooCommerce and Shopify along with knowledge of web technology, AI, SQL, PHP and Laravel You will be expected to run structured discovery and scoping sessions with clients, capture functional and non-functional requirements, and produce clear and comprehensive technical specifications. … You will also guide internal teams by sharing technical best practices, ensuring consistent delivery across all projects. The successful candidate will have extensive experience working with various frameworks and programming languages as well as managing in-house, external and offshore development teams. You will have worked with eCommerce platforms such as Magento, WooCommerce and Shopify along with platforms such More ❯

dedicated to providing innovative and reliable EV charging and grid management solutions. We launched in 2021 with the bold ambition to accelerate EV adoption by relentlessly focusing on the customer experience, great software, and beautifully designed hardware. Design, develop, and optimise embedded firmware for V2G systems Integrate and manage peripherals essential for V2G operation, including ISO 15118/… test firmware and diagnostics to ensure reliable mass production of V2G-enabled hardware. Document firmware design, architecture, communication protocols, and regulatory considerations for internal and external stakeholders. Qualifications: Solid experience in firmware development for embedded systems, ideally in energy or power electronics applications. Deep understanding of the Linux TCP/IP stack Proficient in embedded C/C++, with … EV and smart grid integration (CAN, UART, SPI, Ethernet, RS-485). Demonstrated ability to work across cross-functional teams, especially with power engineers, test engineers, and compliance teams. Experience developing production-ready firmware for mass-manufactured products, with attention to robustness, diagnostics, and lifecycle management. Competent with debugging tools: oscilloscopes, logic analysers, protocol analysers (CAN, Modbus, etc.). More ❯

We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role Design and execute experiments to test marketing hypotheses : Design, develop, and implement a range of experiments which will test and validate hypotheses across channels, segments and … audiences which will derive actionable insights and decision making. Develop predictive models: develop, test and implement predictive models to inform business decisions, such as customer segmentation, retention models and customer lifetime value. Communicate results and engage with stakeholders : Effectively communicate complex technical concepts and findings to both technical and non-technical stakeholders. Present insights and recommendations in a … optimal techniques, tools and methodologies. Leverage the full potential of our marketing performance and insights that can be gained from our data. What we're looking for Marketing background: experience in working with marketing data. An understanding of marketing channels and what makes a successful campaign. The ability to identify trends in marketing activity, channels and audiences. Be familiar More ❯

UK housing transactions each year. We deliver a one-stop shop for estate agents and home builders to drive efficiencies, speed up the transaction while reducing risk, improve end-customer experiences, stay ahead of regulatory changes and unlock new areas for business growth. While we are not a start-up we have a start-up mindset set and want … our people to operate with this mindset so that we can achieve our ambitions. The role: The Customer Operations Executive will work in a dedicated team supporting our Stakeholder teams, processing customer orders, contract cancellations and reductions, investigating billing queries and updating customer details on our CRM. This role is predominantly remote; however, the successful candidate will … required once a month. Travel expenses for these visits can be reimbursed, though they will be subject to taxation as a benefit. This is a crucial role within the Customer Delivery department and requires resilience, motivation, excellent attention to detail, time management and communication skills. Although a home based role we would ideally like the successful candidate to be More ❯

UK housing transactions each year. We deliver a one-stop shop for estate agents and home builders to drive efficiencies, speed up the transaction while reducing risk, improve end-customer experiences, stay ahead of regulatory changes and unlock new areas for business growth. While we are not a start-up we have a start-up mindset set and want … our people to operate with this mindset so that we can achieve our ambitions. The role: The Customer Operations Executive will work in a dedicated team supporting our Stakeholder teams, processing customer orders, contract cancellations and reductions, investigating billing queries and updating customer details on our CRM. This role is predominantly remote; however, the successful candidate will … required once a month. Travel expenses for these visits can be reimbursed, though they will be subject to taxation as a benefit. This is a crucial role within the Customer Delivery department and requires resilience, motivation, excellent attention to detail, time management and communication skills. Although a home based role we would ideally like the successful candidate to be More ❯

leading Asset Managers, Hedge Funds and Law Firms. The opportunity The Account Management Team is at the forefront of building client relationships and driving revenue through enhancing clients' workflows. Customer Success will be a newly created function and extension of our AM team. They will collaborate closely with the account managers and innovate on new ways to partner with … of collaboration between other teams to execute the usage growth strategy; enhance our high quality, high functioning, great looking, easy to use products; and to produce a top-tier customer experience. This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we … on internal projects by ensuring our clients' needs are consistently met Develop bespoke KPIs and strategies for accounts and introduce performance data driven insights to our clients Leverage existing customer relationships and expand the network of relevant contacts within each account to ensure 9fin continues to be the partner of choice for their needs Attend relevant industry conferences and More ❯

services team. You will be responsible for developing business strategy, designing and developing inbound logistics services for our vendor partners. This highly visible role will re-imagine the vendor experience for inbound, drive process streamlining and service innovation, ultimately delighting our vendor partners with a first-of-its-kind B2B experience. The right candidate is obsessed with making things … and direction. At the same time, you are detail-oriented and can dive deep to understand complex processes across vendors and Amazon "Gemba" so as to deliver a streamlined customer experience. You thrive in a fast-paced environment with lots of ambiguity and take care of what needs to be done to unblock teams and advance business objectives and … goals. You must be able to lead at a senior level, establish trust with broad stakeholders and represent the customer in all interactions. You will work closely with Retail business teams, Ops supply chain and technical teams. Key job responsibilities - Strategy: articulate holistic business strategy for zero-to-one product development and launch - Customer insights: work backward from More ❯

more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality. General Description We are looking for a Principal Architect with strong client facing experience to be part of our team in the UK. In this position, you will lead, end to end, technology strategies, working closely with teams in the UK, EU, Brazil … non technical stakeholders. Lead the end-to-end technology delivery, from hiring engineering teams, bootstrapping projects and managing in-flight programs along with other senior managers and digital strategists. Experience on designing and delivering modern digital platforms on complex technical and business scenarios. Willingness to work with different technologies and learn every day. Ability to share your knowledge with … to other European clients a few weeks throughout the year in order to bootstrap projects, establish and expand relationships with key technical and non technical stakeholders. Collaborate with strategy, customer experience, product and non-technical program management teams. Ensure that solutions are following modern engineering best practices. What we're looking for: An experienced Enterprise Architect who's More ❯

measurable value to both our customers and our employees. Your work will enable smarter, data-driven decisions, unlock advanced predictive and prescriptive capabilities, and drive greater productivity, efficiency, and customer value. This could include developing personalised investment experiences, advanced predictive models, and solutions using a range of model types-from small statistical approaches to large language models (LLMs)-that … Design, develop, and deploy solutions and models ranging from small statistical and machine learning models to large language models (LLMs), applying them to diverse use cases such as personalised customer experiences, predictive analytics, process automation, and insight generation-using both proprietary and third-party/foundational models Create solutions that translate complex data into clear, actionable insights, leveraging data … science methods and machine learning techniques to deliver customer and business value Own the end-to-end AI solution lifecycle: from ideation and functional design through prototyping, model training, testing, deployment, monitoring, and improvement Align all projects with the organisation's Data & Innovation strategy, and relevant departmental strategies to ensure solutions deliver measurable impact across the business Build and More ❯

the role: You will be a part of our frontline support team made up of highly skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and via email. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in … to be available to respond quickly to our customers. Your work will also be collaborative, working together with other support representatives in multiple support locations to serve our customers. Experience in a technical support role, proven customer-facing skills, and strong English communication skills are a must. You should be comfortable handling complex technical issues and working in … a high-caliber team that will encourage you to do your best. In this role, you will: Serve as the initial technical point of contact for basic and complex customer issues, working collaboratively within your first-line support team, across engineering, and product teams to deliver comprehensive solutions. Provide in-depth technical troubleshooting for advanced issues across Samsara's More ❯

the role: You will be a part of our frontline support team made up of highly skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and via email. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in … to be available to respond quickly to our customers. Your work will also be collaborative, working together with other support representatives in multiple support locations to serve our customers. Experience in a technical support role, proven customer-facing skills, and strong English communication skills are a must. You should be comfortable handling complex technical issues and working in … a high-caliber team that will encourage you to do your best. In this role, you will: Serve as the initial technical point of contact for basic and complex customer issues, working collaboratively within your first-line support team, across engineering, and product teams to deliver comprehensive solutions. Provide in-depth technical troubleshooting for advanced issues across Samsara's More ❯

the role: You will be a part of our frontline support team made up of highly skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and via email. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in … to be available to respond quickly to our customers. Your work will also be collaborative, working together with other support representatives in multiple support locations to serve our customers. Experience in a technical support role, proven customer-facing skills, and strong English communication skills are a must. You should be comfortable handling complex technical issues and working in … a high-caliber team that will encourage you to do your best. In this role, you will: Serve as the initial technical point of contact for basic and complex customer issues, working collaboratively within your first-line support team, across engineering, and product teams to deliver comprehensive solutions. Provide in-depth technical troubleshooting for advanced issues across Samsara's More ❯

will have access to cutting edge tools, working in a fast-paced environment where thinking outside of the box is championed. You do not need to have had previous experience working in IT. But you need to want to work in Technology and are interested in Technology and want to give any customers visiting the Technology Concierge the World … s best customer experience every day. Responsibilities Greeting customers in a professional manor Follow procedures to troubleshoot and resolve technical issues Updating incidents and ensuring assets are correctly updated Educating customers on how to use EUC Tools to promote self service Work closely with other members of the team to both learn and transfer knowledge. Working within the More ❯

will have access to cutting edge tools, working in a fast-paced environment where thinking outside of the box is championed. You do not need to have had previous experience working in IT. But you need to want to work in Technology and are interested in Technology and want to give any customers visiting the Technology Concierge the World … s best customer experience every day. Responsibilities Greeting customers in a professional manor Follow procedures to troubleshoot and resolve technical issues Updating incidents and ensuring assets are correctly updated Educating customers on how to use EUC Tools to promote self service Work closely with other members of the team to both learn and transfer knowledge. Working within the More ❯

Job Description Role Title: SAP Order to Cash (OTC) Functional Consultant Location: London/Manchester/Birmingham Salary:Competitive salary and package dependent on experience Career Level: Consultant Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With … process knowledge, combined with your in-depth expertise in your functional area, will be key to designing effective and efficient solutions for our clients. Qualification We are looking for experience in the following skills: At least 3+ years of SAP OTC and CRM experience or SAP experience with an OTC and CRM background. At least a full … a Fit to Standard approach for SAP S/4 HANA implementations. Understanding of client persona and user journeys to design solutions from a user perspective, focusing on employee experience and customer experience. Familiarity with agile and waterfall methodologies for project execution. Capable of creating or providing input into a test plan and managing defect management for the More ❯

Verisk Analytics is a multinational data and analytics risk assessment company and a leading source of information about insurance risk. To serve our clients, we draw upon our vast experience in data management and predictive modelling to offer decision analytics to the insurance industry through underwriting to claims management in personal lines, commercial lines, and the London market. In … aerial imagery and geodemographic data. In claims solutions we support end-to-end claims handling with analytics and automation tools that streamline workflow, improve claims management and support better customer experiences. We also provide a fraud detection service across multiple perils and lines of business. Using intel processing, real-time fraud analysis and image forensics we help detect fraud … your successes can be applied to new data with minimal effort Create clear and easy to understand reports. Verbally present analysis ideas, progress and results to colleagues. Qualifications Skills & Experience Masters/PhD in maths, science or analytics related discipline Solid programming experience ideally with Python and SQL Experience with data manipulation and validation as well as More ❯

career in a dynamic, growing organisation? We may have the role for you! Evlo is recruiting for a Senior Insight Analyst that has collections or credit risk data analytics experience within financial services. As an established leader in consumer finance for over 15 years, Evlo is committed to innovation, customer success, and personal development. Awarded MoneyFacts Best non … our operations with a focus on collections initially. You will deliver analytical solutions and provide valuable data-led recommendations to stakeholders at all levels. Your contribution will ensure outstanding customer outcomes and inform strategic business decisions. This position requires strong analytical skills, a flair for translating data into clear actions, and the ability to communicate complex information with clarity … analysing business problems to provide explanations and solutions Strategy: developing and monitoring strategies across lending and collections MI: developing, maintaining and monitoring MI across lending and collections Skills and Experience Essential for a Data Insight Analyst Previous demonstrable analytical experience within financial services Collections or credit risk data analysis experience essential Knowledge of relevant coding languages, eg More ❯

am-5.30 pm, Friday 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 84 for April 2025. Underlying its services is FluidOne's national fibre network, Platform … Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy. AI Strategy: Driving Innovation and Customer Value At the heart of FluidOne's vision is a robust AI strategy designed to empower customers, streamline operations, and deliver next-generation digital services. Sheffield Branch: Highlander Legacy … The Sheffield branch of FluidOne was formerly Highlander, a company with over 20 years of experience delivering IT managed services to local businesses, charities, educational institutions, and national enterprise IT infrastructure projects. More than 85% of customers have remained with the company for five years or longer, reflecting strong client loyalty and satisfaction. Commitment to Community and Simplicity FluidOne More ❯

successful candidate will play a key role in the design, development, and maintenance of our ERP software systems, working with technologies including VB.Net, C#, SQL, Python, PHP, and Java. Experience with software models, system architecture, and infrastructure is essential. Full stack development experience is a significant advantage. Key Responsibilities Design, develop, and maintain new modules and applications using … deploy solutions and provide support and troubleshooting. Maintain technical documentation, including design notes, flowcharts, changelogs, and user guides. Participate in code reviews and contribute to team best practices. Skills & Experience Required Minimum 3+ years of software development experience with multiple programming languages. Proficient in SQL and relational databases; able to write complex queries and stored procedures. Experience … and version control (e.g., Git). Strong analytical, problem-solving, communication, and teamwork skills. Familiarity with cloud services and DevOps (CI/CD, Docker, AWS, Azure) is a plus. Experience deploying and updating desktop applications in production. Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience) is a plus. Understanding of ERP modules More ❯

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our … Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries … with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom is looking for an exceptional Senior Sales Engineer to join our vibrant Customer Solutions Team. In this role, you'll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales More ❯

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our … Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries … with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom is looking for an exceptional Senior Sales Engineer to join our vibrant Customer Solutions Team. In this role, you'll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales More ❯

37.5 hours a week Monday to Friday. Location : Based from our Newcastle office at the Cobalt Business Park Salary: Up to £25,000 per annum depending on skills and experience Cybit About Cybit Predict. Protect. Perform We're a team of passionate professionals dedicated to delivering positive business outcomes. Our technology propositions are led by data intelligence and AI … an efficient and professional manner in line with service level commitments. This role offers a fantastic technical and service led career path. We're looking for someone with Previous customer service experience; with a passion for providing an excellent customer experience. Passionate about technology; basic knowledge of Windows operating systems and network technologies. Excellent problem-solving and … learn and grow together within a safe and respectful environment. We provide equal opportunities to all and are a proud member of the Disability Confident scheme. You may have experience as: Service Desk Analyst, Call Handler, Customer Service Representative, Contact Centre Agent, or Customer Agent. More ❯

Trading Manager in maximising online sales and profitability through strategic management of product assortments and promotions, collaborating cross-functionally to align trading strategies with business goals and enhance the customer experience. Key Responsibilities - Support the divisional trading manager to achieve the trading KPI's Manage day-to-day website activity, product launches, proposition changes and content Optimise site and … customer journey during daily site walks and data analysis Use merchandising tools to improve on-site navigation, search, customer journey, taxonomy, basket building techniques and product placement Ensuring all product data, categorisation, filtering and meta-data is present and correct to drive effective SEO optimised website and conversion Drive onsite promotion planning, promotions and extended range that complement … the offering to increase sales, conversion rates, AOV and margin Support the Online Trading Manager to analyse opportunities and trends to improve customer journey, range and price by working closely with the commercial teams Analyse and improve merchandising on the site and produce relevant reports using Google Analytics and Power BI Collaborating with marketing and design/digital experience More ❯

provide state of the art solutions for the Public Safety & Justice market, providing software as a service for multi-media evidence management and Emergency Contact Centres to a worldwide customer base. We are currently expanding our development team to allow us to continue to develop an exciting product that enables law enforcement agencies worldwide to keep up with the … threaded, multi-server environments. Ensuring your code takes into account the concerns of security, scalability, compatibility and maintainability. Performing testing of your work, fixing defects and helping to resolve customer support cases. Have you got what it takes? Solid experience developing ASP.NET web applications in C# using Visual Studio/Visual Studio Code Experience working in collaborative … multidisciplinary teams Experience creating maintainable code and using source control solutions such as Azure DevOps, GIT or similar Experience of unit and automated testing using tools such as NUnit, Jasmine and Selenium Solid understanding of the principles of network security, authentication and authorization Experience of working with databases using Entity Framework Good knowledge of SOLID principles Experience More ❯

Data Insight Analyst that has collections or credit riskdata analyticsexperience within financial services. As an established leader in consumer finance for over 15 years, Evlo is committed to innovation, customer success, and personal development. Awarded MoneyFacts Best non-mainstream lender for the past five years, we pride ourselves on data-driven decision-making that puts our customers first and … our operations with a focus on collections initially. You will deliver analytical solutions and provide valuable data-led recommendations to stakeholders at all levels. Your contribution will ensure outstanding customer outcomes and inform strategic business decisions. This position requires strong analytical skills, a flair for translating data into clear actions, and the ability to communicate complex information with clarity … analysing business problems to provide explanations and solutions Strategy: developing and monitoring strategies across lending and collections MI: developing, maintaining and monitoring MI across lending and collections Skills and Experience Essential for a Data Insight Analyst Previous demonstrable analytical experience within financial services Collections or credit riskdata analysis experience essential Knowledge of relevant coding languages, eg SQL More ❯