1,401 to 1,425 of 2,540 Customer Experience Jobs in England

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. … impactful follow-up and post-event ROI measurement Provide ad hoc assistance to marketing activities on demand Qualifications 2-4 years of B2B marketing experience, preferably in SaaS or tech Familiarity with demand generation, lead lifecycle, and pipeline metrics Experience with marketing automation and CRM systems Strong project More ❯

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. … impactful follow-up and post-event ROI measurement Provide ad hoc assistance to marketing activities on demand Qualifications 2-4 years of B2B marketing experience, preferably in SaaS or tech Familiarity with demand generation, lead lifecycle, and pipeline metrics Experience with marketing automation and CRM systems Strong project More ❯

you will bring to life a new digital platform capability, transforming and modernising our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role, partnering with business aligned engineering and product teams, to ensure a collaborative … identity management, authentication, authorization and identity federation. Expertise with single sign on, OAuth2, OIDC, PKI, PSD2 SCA knowledge and possession based authentication. ForgeRock developer experience with PingGateway, PingAM, PingIDM and PingDS, including JavaScript coding of PingGateway scripted routes, and PingAM authentication tree nodes. Strong hands-on coding across either … the ability to implement data links between internal and external LDAPS, JDBC, SOAP, HTTPS and other data sources. Some other highly desirable skills include: Experience in implementing PingGateway single-sign-on routes, dynamic proxies and filter chains, or implementing PingIDM based data links. Experience in partnering with security More ❯

re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we're always acting authentically. Rooted in the kindred spirits of Hard Rock … and its impact on our customers. Your insights will help us ensure that everything we create aligns with our ultimate goal: delivering an exceptional customer experience. The ideal candidate will have: Min of 5+ years work experience Strong communication skills (both written and verbal) Extensive experience with … Java and Spring/SpringBoot A deep understanding of AWS Cloud technologies and how to create scalable multi-region applications Experience with the following technologies: AWS Serverless and serverless-supported languages DB (ex, Postgresql, CockroachDB) Streaming technologies (Amazon Kinesis, Kafka) Message Queues (SQS, RabbitMQ, ActiveMQ) Experience working with More ❯

Reliability Maintenance Engineering Technician Identyfikator pracy: Amazon UK Services Ltd. Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep. Across Europe we have more … our internal customers. Support and learn from Senior Reliability Engineering Technicians. Management of contractors. Podstawowe Kwalifikacje Multi skilled in both electrical and mechanical disciplines. Experience of planned preventative maintenance systems. Experience fault finding within MHE (Material Handling Equipment)/Automation systems. Experience in interpreting both mechanical and … electrical drawings. Experience of conveyor maintenance, motor controllers/inverters. Served a full Engineering indentured apprenticeship and/or qualified to a minimum of NVQ level 3 or equivalent in a relevant Engineering subject (City & Guilds Level 3, SVQ/IVQ). Preferowane Kwalifikacje Experience of high voltage More ❯

selling to banks and Fortune 1000s, with expertise in fraud and compliance preferred. An extensive network of industry executives and leaders. Demonstrated consultative sales experience and adeptness in conducting impactful discovery sessions. Ability to translate risk, compliance, technical, and customer experience challenges into meaningful business value. Exceptional More ❯

Servicing & Engagement (CS&E) Platform delivers a unified digital servicing proposition for personal customers on the device of their choosing, giving the best digital customer experience to increase engagement and options for self-service. We build deeper and more trusted relationships with our customers and support them to … improve their financial lives by offering valuable, engaging and human-like digital banking experiences. We grow customer satisfaction and trust through simple, helpful and personalised experiences that they love. We provide and guide customers to complete and easy-to-use self-serve offerings where they can do (almost) everything … they want within digital. We deepen valued customer relationships, helping them build financial resilience, by understanding what they need and when. What you'll do Own and continually improve upon our current approaches for solving common AI use cases, focused around NLP - blending traditional NLU techniques with GenAI Contribute More ❯

solving puzzles, possess the gift of clear communication, and know how to power up the magic of teamwork. Your dedication to creating the ultimate customer experience is what sets you apart and makes you a true champion in the industry. Safety is our top priority, and we've … TBC. Expected Duration 3 Years Positions Available 1 Closing Date Friday, 13th June 2025 Start Date Monday, 8th September 2025 Desired Skills Communication skills Customer care skills Problem solving skills Analytical skills Team working Non judgemental Qualifications Maths and English GCSE, grade 4 or Above (Desired) Driving Other, grade … communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. At Vodafone UK, diversity isn’t just More ❯

solving puzzles, possess the gift of clear communication, and know how to power up the magic of teamwork. Your dedication to creating the ultimate customer experience is what sets you apart and makes you a true champion in the industry. Safety is our top priority, and we've … TBC. Expected Duration 3 Years Positions Available 1 Closing Date Friday, 13th June 2025 Start Date Monday, 8th September 2025 Desired Skills Communication skills Customer care skills Problem solving skills Analytical skills Team working Non judgemental Qualifications Maths and English GCSE, grade 4 or Above (Desired) Driving Other, grade … communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. At Vodafone UK, diversity isn’t just More ❯

processes, and ensure continuous improvement. We're looking for someone passionate about user-centred design and committed to delivering inclusive services. You'll champion customer experience, define what success looks like for users, and build products that are accessible, efficient, and responsive to evolving needs. Due to the … nature and urgency of the role, candidates with active SC clearance would be preferred. What you'll bring: Previous experience of working as a Digital Product Manager for public sector organisations Experience of working on contact and communication solutions would be preferred Background working on the gov.uk platform More ❯

be a strong presence on the shop floor, coaching, developing, and engaging your team, embedding product knowledge, and inspiring them to deliver an unrivalled customer experience that you yourself role model through leading an inclusive working environment! On completion of the 3 month Manager Academy, the rate of … Ambitious people with a desire to build a career in retail People who love working with and coaching high performing teams Supervisory or management experience (desirable but not essential) Effective communicators in both verbal and written mediums Warm, welcoming, and vibrant when building professional relationships with colleagues and customers … We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever-growing family More ❯

Managers, other Technical Product Owners, UX and Architects in facilitating the processes, practices and principles necessary to delivering outstanding business value and an exceptional customer experience with the latest technology innovations.Support Backlog Refinement. Lead the definition of User Stories and Story Acceptance Criteria in partnership with the Agile … working across teams to define and implement improvement stories that will increase the velocity and quality. Manage product releases Acts as key contact for Customer support teams Skills & Experiences Strong Technology and Solution Domain expertise and insight on pending market shifts. Strong knowledge and experience in current cloud … web, and client/server based architectures. Experience in Aerospace and Defense industry and knowledge of S1000D. Able to serve as a critical voice in the decision process and the leadership of the product. Exchanges product and technical ideas with the product team; influences technical strategy. Understanding of overall More ❯

thousands of Ocado colleagues. You’ll work cross-functionally with HR, IT, Product, and Operations to spot inefficiencies, implement solutions, and enhance the employee experience at every step. Whether it's rolling out automation or simplifying how services are delivered, this role is about taking complexity out and putting … and a collaborative network of stakeholders, you’ll be empowered to create meaningful, lasting change. You Might Be the Right Fit If You: Have experience leading service or process optimisation within a People Services or HR environment Understand how to manage business readiness during system changes or service rollouts … business transformation, workflow optimisation, service delivery excellence or similar environments. Why Ocado? Here at Ocado Logistics it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the More ❯

thousands of Ocado colleagues. You’ll work cross-functionally with HR, IT, Product, and Operations to spot inefficiencies, implement solutions, and enhance the employee experience at every step. Whether it's rolling out automation or simplifying how services are delivered, this role is about taking complexity out and putting … and a collaborative network of stakeholders, you’ll be empowered to create meaningful, lasting change. You Might Be the Right Fit If You: Have experience leading service or process optimisation within a People Services or HR environment Understand how to manage business readiness during system changes or service rollouts … business transformation, workflow optimisation, service delivery excellence or similar environments. Why Ocado? Here at Ocado Logistics it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the More ❯

thousands of Ocado colleagues. You’ll work cross-functionally with HR, IT, Product, and Operations to spot inefficiencies, implement solutions, and enhance the employee experience at every step. Whether it's rolling out automation or simplifying how services are delivered, this role is about taking complexity out and putting … and a collaborative network of stakeholders, you’ll be empowered to create meaningful, lasting change. You Might Be the Right Fit If You: Have experience leading service or process optimisation within a People Services or HR environment Understand how to manage business readiness during system changes or service rollouts … business transformation, workflow optimisation, service delivery excellence or similar environments. Why Ocado? Here at Ocado Logistics it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the More ❯

thousands of Ocado colleagues. You’ll work cross-functionally with HR, IT, Product, and Operations to spot inefficiencies, implement solutions, and enhance the employee experience at every step. Whether it's rolling out automation or simplifying how services are delivered, this role is about taking complexity out and putting … and a collaborative network of stakeholders, you’ll be empowered to create meaningful, lasting change. You Might Be the Right Fit If You: Have experience leading service or process optimisation within a People Services or HR environment Understand how to manage business readiness during system changes or service rollouts … business transformation, workflow optimisation, service delivery excellence or similar environments. Why Ocado? Here at Ocado Logistics it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the More ❯

thousands of Ocado colleagues. You’ll work cross-functionally with HR, IT, Product, and Operations to spot inefficiencies, implement solutions, and enhance the employee experience at every step. Whether it's rolling out automation or simplifying how services are delivered, this role is about taking complexity out and putting … and a collaborative network of stakeholders, you’ll be empowered to create meaningful, lasting change. You Might Be the Right Fit If You: Have experience leading service or process optimisation within a People Services or HR environment Understand how to manage business readiness during system changes or service rollouts … business transformation, workflow optimisation, service delivery excellence or similar environments. Why Ocado? Here at Ocado Logistics it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the More ❯

Mid Level PHP Developer** _ Employment: Permanent, full-time, hybrid after settling in (core hours: 9:30 am - 2:00 pm) Salary: Competitive, based on experience Crown Oil is seeking a talented and motivated mid-level PHP Developer to join our dynamic team. In this role, you will play a … crucial part in designing and implementing innovative web applications that enhance our customer experience and streamline our business processes. As a mid-level developer, you will collaborate with senior developers and other team members to create robust solutions using PHP, Laravel, React, MySQL, and nginx. Our ideal candidate … maintainable, and efficient code while following established frameworks and guidelines. Stay current with industry trends and emerging technologies to improve development processes. Requirements Proven experience as a PHP Developer with a strong understanding of PHP frameworks, particularly Laravel. Proficiency in front-end technologies such as React to create dynamic More ❯

Mid Level PHP Developer** _ Employment: Permanent, full-time, hybrid after settling in (core hours: 9:30 am - 2:00 pm) Salary: Competitive, based on experience Crown Oil is seeking a talented and motivated mid-level PHP Developer to join our dynamic team. In this role, you will play a … crucial part in designing and implementing innovative web applications that enhance our customer experience and streamline our business processes. As a mid-level developer, you will collaborate with senior developers and other team members to create robust solutions using PHP, Laravel, React, MySQL, and nginx. Our ideal candidate … maintainable, and efficient code while following established frameworks and guidelines. Stay current with industry trends and emerging technologies to improve development processes. Requirements Proven experience as a PHP Developer with a strong understanding of PHP frameworks, particularly Laravel. Proficiency in front-end technologies such as React to create dynamic More ❯

Data Engineer London/Hybrid - Europe/Remote About Snowplow: Snowplow is the global leader in customer data infrastructure for AI, enabling every organization to transform raw behavioral data into governed, high-fidelity fuel for AI-powered applications-including advanced analytics, real-time personalization engines, and AI agents. Digital … use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviors, hyper-personalize customer experiences … at an exciting moment, as our team is leading the charge in building Snowplow Signals - our new solution for enabling real-time, AI-powered customer experiences. Your work will contribute to the infrastructure that powers these capabilities, unlocking value from behavioral data in real time . Alongside this, you More ❯

performance analytics ✅ Campaign planning & execution ✅ UX optimisation & site management ✅ Inventory & logistics coordination ✅ Cross-functional collaboration across retail, digital, and marketing 📍 London-based (on-site) 💼 Experience in eCom trading for a sports or fashion retailer is essential 📊 Confident with CMS, analytics, and improving customer experience If you’re More ❯

performance analytics ✅ Campaign planning & execution ✅ UX optimisation & site management ✅ Inventory & logistics coordination ✅ Cross-functional collaboration across retail, digital, and marketing 📍 London-based (on-site) 💼 Experience in eCom trading for a sports or fashion retailer is essential 📊 Confident with CMS, analytics, and improving customer experience If you’re More ❯

performance analytics ✅ Campaign planning & execution ✅ UX optimisation & site management ✅ Inventory & logistics coordination ✅ Cross-functional collaboration across retail, digital, and marketing 📍 London-based (on-site) 💼 Experience in eCom trading for a sports or fashion retailer is essential 📊 Confident with CMS, analytics, and improving customer experience If you’re More ❯

delivery and production. This will be primarily working with on-premise hosted platforms. The Digital tribe is working on re-engineering from a monolithic customer facing application to a modular Digital platform already 2 years in flight and well progressed. This is not just migration but adding improved UX … and customer experience togethers with integrations to new 3rd party capabilities. This hybrid role offers the flexibility to work from home plus some time in our central Leeds office. You would also be part of our 24/7 call-out rota (approx. 1 week out of … the mindset and hunger to drive your learning and move across the wide range of skills needed. What will you bring to the role? Experience of technical skills in some of the following Continuous Integration/Continuous Delivery Pipelines tools such as Jenkins and Gitlab CI/CD Configuration More ❯

We’re a highly-respected & nimble, London-based IT Managed Services Provider (MSP) with deep expertise in Microsoft technologies. We specialise in delivering exceptional customer experience and mission critical expertise to customers around the world.. Entering an ambitious growth phase, the demands on our Professional Services function have … improving operational processes • Developing and executing effective communication plans • Managing project risks and ensuring compliance • Overseeing commercial aspects of project delivery Your skills and experience you will bring: • Proven background in B2B environments, ideally within IT Managed Services • Recognised Project Management qualification (e.g. PRINCE2 Practitioner, PMP, CAPM) • Strong working … knowledge of PRINCE2 and Agile governance frameworks • Extensive experience in delivering technical projects, within the Microsoft Cloud ecosystem • Track record of evolving, restructuring, and maturing PMO functions • Demonstrable success in leading and developing high-performing teams • Solid understanding of financial governance across multiple projects, including budget management, invoicing, scope More ❯