1,401 to 1,425 of 2,083 Customer Experience Jobs in England

Are you a tech-savvy problem solver with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where your work has a direct impact on successful system implementations? If so, we'd love to hear from you! About the Role As a Configuration Specialist at Unity5, you'll be at the heart of … software solutions. Working closely with an Implementation Consultant, you'll translate business requirements into fully configured systems, supporting testing, troubleshooting, and feature releases. What We're Looking For A customer-focused mindset with a commitment to delivering top-tier service A natural problem solver who takes ownership of issues and sees them through to resolution A self-starter who … can juggle multiple tasks independently Strong technical aptitude with an interest in IT Knowledge of SQL and databases Bonus Points if You Have: Project management experience or experience working in a project team Hands-on experience with SSO integrations, data migration, and APIs Industry knowledge of parking compliance What You'll Be Doing Becoming a product expert More ❯

you ready to join an agile team designing and developing bespoke software for a leading tech-for-good organisation? Interested in being at the forefront of product transformation and customer experience innovation? Would you like to work with a business that’s helped nearly 900,000 people reclaim their independence I’m partnering with a purpose-driven company … solutions, and regularly deploying updates to the business.Their current tech stack includes Java 21, Spring Boot, Microservices, AWS, TDD, and React. But don't worry - you don’t need experience in all areas. We're looking for strong Java developers with some familiarity with JavaScript frameworks.You’ll join a dynamic team of software engineers, aligning technology with wider business More ❯

make an impact globally while working across a global team located on 5 continents. Razer is also a great place to work, providing you with the unique, gamer-centric experience that fosters accelerated growth both personally and professionally. Job Responsibilities : The Store Evangelist acts as the brand ambassador in Razerstore, delivering an exceptional customer experience through expert … in all merchandise categories and able to make appropriate suggestions to customers. Ensure all customers receive top-level service and quality merchandise. Demonstrate consistent behaviors of the ideal R.A.Z.E.R. experience to all customers. Regularly communicate with the Store Manager and Store Supervisors to stay informed about product knowledge, USPs, and consumer benefits across all product lines. Maintain open and More ❯

Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers … collection of familiar brands and fresh new products - from home and fashion to beauty, electronics and jewellery - and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC International brings the QVC shopping experience to millions of people in Germany, Austria, Japan, the U.K., Ireland and Italy.QVC International reaches 124 million homes via … ensuring alignment with our goals and industry best practice. You will d rive the identification, prioritisation, and delivery of automation opportunities (Gen AI and RPA) that enhance efficiency and customer experience. You'll lead change management and business adoption for AI and automation projects , developing communication, training, and enablement strategies to embed new capabilities and foster a culture of More ❯

while also ensuring operational excellence and delivering expert makeup services. This position requires a combination of leadership, strategic vision, and in-depth product knowledge to drive both team and customer success. Key Responsibilities • Lead, coach, and inspire a team of Beauty Advisors to ensure high levels of motivation, productivity, and customer satisfaction. • Provide continuous training and development opportunities … to enhance makeup skills, selling techniques, customer service, and product knowledge. • Conduct regular performance evaluations, set clear performance goals, and create personalised development plans to guide each team member's growth. • Foster a positive, collaborative, and creative team environment, driving a culture of teamwork, innovation, and excellence in service. • Support senior store management in managing employee relations (ER) issues … performance-related matters. Assist in conducting investigations, disciplinary meetings, and other related processes. • Drive sales performance by setting and achieving individual and team sales targets while delivering an outstanding customer experience. • Deliver expert makeup consultations, personalised product recommendations, and makeup services to ensure each customer feels valued and empowered. • Proactively engage with customers to build long-lasting relationships More ❯

Customer Support & Systems Specialist Location: Leatherhead, Surrey (Hybrid - part office, part remote) Contract: Full-time, Permanent (37.5 hours/week) Salary: £26,500 - £32,000 (depending on experience) Holiday: 26 days + 8 bank holidays About the Role Are you tech-savvy, highly organised, and customer-focused? We're looking for a proactive Customer Support & Systems … Specialist to join our growing team! In this hybrid role, you’ll be the go-to person for customer support and system-related queries. You’ll manage helpdesk tickets, support our e-commerce platform (WooCommerce/WordPress), and help maintain and improve systems like HubSpot , Xero , and Asana . You’ll also play a key role in our tasting … scheme platform—supporting users through the process and working closely with our sales and technical teams to ensure smooth customer experiences. What You’ll Be Doing Provide first-line support via HubSpot Helpdesk (tickets, email, chat) Troubleshoot access and portal issues for customers Maintain and update our WooCommerce/WordPress website Support the sales team with reports, data entry More ❯

AILeader HybridWorking-CityofLondon Payingupto£170,000 SeekinganexperiencedAILeadertoscaleAIcapabilitiesandtransformbusinessmodels.YouwillleadateamdeliveringAI,ML,NLP,andGenerativeAIsolutionstoimproveprofitability,customerexperience,andoperationalefficiency. ResponsibilitiesincludemanagingallstagesofAIinitiatives,selectingappropriatemethodologies,andcollaboratingwithbusinessleaders.LeadMLengineersanddatascientistsindevelopingadvanceddeeplearningandGenerativeAImodels. Qualifications 15+yearsleadingAIteamswithhands-onimpact-Teamsizes15+. ExpertiseinGenerativeAI,LLMs,NLP,anddeeplearning. Strongproblem-solving,adaptability,andcommunicationskills. Industryknowledgeinproperty&casualtyinsurancepreferred. Experiencemanagingseniorbusinessstakeholders. More ❯

and our Low Earth Orbit Satellite constellation. The team works closely with Ground Infrastructure Services, Networks, Regulatory, Payload Test, and RF Systems teams to ensure Kuiper provides a seamless customer experience. BASIC QUALIFICATIONS Experience working in satellite communications ground systems and operations Work experience in design and commission of radio/mobile telecommunications/RAN installations or … SATCOM earth stations. Network integration experience in troubleshooting and on-site support. Ability to solve problems at their root, stepping back to understand the broader context. Ability to write and review accurate and complete support procedures, system documentation, and issue tracking entries. Bachelor's Degree in RF, Aerospace, or other technical discipline or equivalent experience PREFERRED QUALIFICATIONS Experience with satellite communications earth stations or network development, deployment, and operation Ka-band experience as related to earth/ground station infrastructure LEO and/or MEO satellite systems experience. Excellent technical, problem-solving and communication skills Ability to communicate in multiple languages Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is More ❯

your skills are valued, your ideas matter and your development and growth is priority? At HomeLet, we are on a mission.to revolutionise the tenant referencing landscape and create unforgettable customer experiences for all the right reasons click apply for full job details More ❯

models and determine safe borrowing limits for individual businesses. Product improvements: Use predictive models to identify key drivers of the conversion funnel and work with the CPO to enhance customer experience. Sales and distribution: Apply predictive models to identify UK businesses most interested in the company's products and services. Data analytics tech: Partner with the CTO and developers More ❯

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there is no telling what you could accomplish here.Dynamic, smart people, and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries More ❯

From lost parcels to fraudulent behaviours, you'll develop cutting-edge models and infrastructure to detect, prevent, and resolve issues before they scale, ensuring trust, efficiency, and world-class customer experience. Using Python, SQL, cloud-native infrastructure, and large-scale data processing tools, you'll develop production-grade ML models that power live decision-making. What You'll Be More ❯

SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart of London's More ❯

SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart of London's More ❯

SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart of London's More ❯

SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart of London's More ❯

Care and Professional (IFP) R&D Team, focused on the development, commercialisation, and life cycle maintenance of our Professional washroom dispensing systems. The role will report to the Consumer & Customer Interface Director within the IFP Innovation team. In this role you will need to be seasoned enough to explain complex technical information to others and provide/present program … updates and recommendations to stakeholders. Experience working with plastics injection molding would be advantageous, as would knowledge of IoT connectivity including back-end architecture, security, and programming. The role is critical to developing, commercialising, and maintaining a robust dispensing portfolio, including IoT solutions based on customer needs that will create an exceptional customer experience. The incumbent will … with internal and external development partners to prototype, test, and bring new designs and/or improvements to market. This position requires an individual with the ability to think customer globally and communicate across numerous functional groups. Working with Marketing, R&D, Supply Chain, Quality, and Sales teams, this person will: Drive projects to develop and commercialise washroom dispenser More ❯

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our … Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries … build with speed and intensity, and consistently deliver incredible value to our customers. AI Platform Engineer Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent, Fin, is transforming customer service for nearly 30,000 global businesses. But we believe the same kind of AI transformation should More ❯

The Customer Success Manager within the Network Services Team will is able to lead the day-to-day account management and existing relationships with several key clients. In the role, you will be responsible for bridging the gap between the client and the delivery team, ensuring client satisfaction (and retention) and maximising revenue growth. Client Details My client does … and Security Infrastructure and have a deep track record in architecting, designing, building and automating some of the UK's largest Enterprise and Data Centre environments. Description As the Customer Success Manager, you will have the following key responsibilities: Build and maintain strong relationships with clients to ensure ongoing satisfaction and loyalty. Act as the primary point of contact … Analyse client data to identify opportunities for growth and areas for improvement. Identify and capitalise on commercial opportunities to grow account revenue Develop and implement strategies to optimise the customer experience. Provide regular updates and reports to clients on performance metrics and project progress. Conduct training sessions and workshops to help clients maximise the value of the solutions provided. More ❯

User Research Lead - Digital Products & Customer Experience (12-month FTC) Location: Hybrid (Manchester, 3 days onsite) Salary: £65,000 - £75,000 + Excellent Benefits Package Are you passionate about delivering customer-first digital experiences through insight-driven research? We're looking for a User Research Lead to head up research efforts across a range of online products More ❯

this role is to support the Maintenance Ops Stores and Workshop Team Leader and Maintenance Ops Manager in supplying a world-class repair and build service to my clients' customer base. You will maximise team effectiveness and productivity and ensure all contractual SLA's and efficiency metrics are met to deliver this world-class customer experience click More ❯

creation, and risk identification tools. Retail & Consumer: Our solutions help major national retailers, high-street brands, and premium consumer goods companies optimise inventory, enhance price competitiveness, and deliver personalised customer experiences. Asset Management: We build AI-powered investment decision support systems, alternative data integration platforms, and automated risk management solutions for prestigious asset management firms. Public Sector: We're … and analytics capabilities across various industries, including financial services, manufacturing, retail and public sector. The right candidate for this role will have a passion for data and analytics, and experience handling and interpreting data. They will have experience working with a wide range of technical experts such as Developers, Engineers and or Data Analysts. Requirements Strong experience … and product demos Worked in cross functional software teams whose skillsets have included analytics, FE development, data engineering, analytics engineering, UX design and QA testing Previous software delivery management experience; experienced running concurrent workstreams and familiar with dual track agile methodology Has the ability to form relationships quickly with strong interpersonal and excellent stakeholder management skills. Experience working More ❯

technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. Are you passionate about customer success, billing systems, and tech that makes a real impact? Join our team as a Billing Migration Specialistand help shape how our customers experience the aBILLity platform. We … thrives on problem-solving, onboarding new users, and delivering world-class support across billing and provisioning. If you're excited by the idea of blending technical know-how with customer-centricity, we want to hear from you. What you'll be doing Leading the onboarding journey for new customers - from implementation and data migration to initial bill runs and … system training. Providing expert advice and guidance on billing best practices, system configuration, and day-to-day use of the aBILLity platform. Resolving customer queries through phone, email, live chat, and remote support - always with a focus on quality and care. Supporting customers during their first billing cycles and helping them build confidence with the platform. Proactively identifying issues More ❯

Corp-certified company, driven by purpose and backed by leading investors including NatWest, Channel 4 Ventures, Macquarie, Octopus Ventures, and Telefónica. We're also proud of our industry-leading customer satisfaction, with an Excellent 4.5-star Trustpilot rating from over 7,500 reviews. If you're looking to make a real impact and be part of a high-growth … way that's smarter, more sustainable, and built to last. Our Core Values Be deeply curious - We thrive on innovation through diverse approaches, views, and people. Walk in your customer's shoes - To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want. … to Expect You'll be joining Raylo's Strategy function as a key member of the Collections Strategy team. The team's goal is to optimise payment outcomes, reduce customer risk, and deliver smarter customer experiences. Working cross-functionally with Finance, Product, Engineering and Operations, you'll play a pivotal role in building a best-in-class collections More ❯

Senior Project Manager – Oracle OFS & CX Location: Reading (2–3 days onsite) Industry: Utilities/Distribution Engagement: Inside IR35 Are you a proven Project Manager with experience delivering Oracle Field Services or CX solutions? We’re looking for a Senior Project Manager to drive high-impact digital and operational transformation across customer and field service functions. This role … heart of a major programme focused on optimising the end-to-end customer journey through integrated Oracle platforms. Key responsibilities: Lead the delivery of Oracle OFS and Oracle CX capabilities across technology and business change. Coordinate internal and third-party delivery teams to achieve measurable customer and operational outcomes. Deliver process improvements and drive adoption across both field … change adoption activities across impacted teams. What we’re looking for: Proven track record of delivering Oracle OFS projects (or equivalent field service platforms). Experience with Oracle CX/CRM solutions highly desirable. Skilled in stakeholder engagement, with strong business change delivery experience. Knowledge of Agile, Waterfall, or Hybrid delivery frameworks. This is an excellent opportunity to play More ❯