151 to 175 of 651 Customer Experience Jobs in England

Service Desk Engineer/1st Line Support IT Helpdesk Analyst Do you have First Line IT Support experience, looking to progress into a Second Line role? Or do you have excellent remote customer service skills with an interest in all things IT and Technical … would like to hear from you! Join a growing customer success team providing IT support, helpdesk services and technical support within a successful software environment, developing troubleshooting and customer service skills. If you’ve also worked in the following roles, we’d also like to hear from ...

practices Share our corporate values and take an active role in initiatives to further enhance Cartesian as a supplier and employer of choice Required Experience We expect the successful candidate to have 5 to 10 years of experience in strategy consulting, or relevant commercial/technical experience … multiple audiences Track record of independently managing workstreams/projects Self-driven with a commitment to delivering high-quality outputs Strong academic background Desirable Experience Desirable experience includes the application of data analytics methods to solve business problems in one or more of the following fields: Sales ...

execution for our Accounts Receivable Automation solution. This role involves overseeing a team of product managers, driving AI-driven initiatives, and leveraging extensive experience in ERP financial systems to ensure the product meets market demands and exceeds customer expectations. The Senior Product Manager will work closely with engineering … sales, marketing, and support teams to achieve revenue and customer satisfaction goals, aligning with the company's overall strategy and objectives. Your role in our future Lead, mentor, and develop a team of product managers. Foster a collaborative and innovative environment within the product management team. Define and communicate ...

Junior Training & Onboarding Specialist . This is a fantastic opportunity for someone at an early stage in their career to gain hands-on experience in customer training, onboarding, and SaaS delivery within a supportive and collaborative environment. The Opportunity You’ll join a close-knit team focused … delivering an excellent customer experience, helping new and existing users confidently adopt a market-leading software platform. Working alongside experienced training professionals and cross-functional teams (including product, development, and customer support), you’ll play a key role in delivering engaging training and supporting onboarding activities. Training ...

Ecommerce Manager – Music & Merchandise 📍 Central London (4 days in-office) 💰 Up to £45,000 per year + great benefits 🛍️ Shopify | 🎵 Music Industry | 💬 Customer Experience We’re hiring on behalf of a leading music merchandise and media company that works with globally recognised artists and music brands. They … operations of their Shopify stores. 🔍 What You’ll Do: Manage multiple artist and retail Shopify stores, ensuring smooth operations and best-in-class customer journeys Collaborate with product, marketing, and logistics teams to deliver seamless e-commerce experiences Monitor KPIs like traffic, conversion, and customer satisfaction to drive ...

underpins how customers discover, engage with, and transact across a complex ecosystem. This is a high-impact role focused on shaping platform strategy, improving customer experience and driving measurable commercial outcomes across multiple markets. The Role As Lead Product Manager, you will operate at the centre of product … roadmap. You will work closely with engineering, design, data and commercial stakeholders to identify opportunities, prioritise effectively, and deliver scalable solutions that improve both customer and business outcomes. What You’ll Be Doing Deeply understand customer workflows, pain points, and behaviours through direct engagement and observation Define ...

Account Manager Location: Dummer, Basingstoke Salary: £30,000 - £32,000 + uncapped OTE £50,000 Key Responsibilities To ensure regular contact with assigned customer base, delivering exceptional customer service and exceed all expectations from them To become the trusted partner for your customer base, and their main … point of contact for all Communication, Data and IT needs T o identif y up-sell and cross-sell opportunities within the assigned customer base with a view to hit sales target each month T o address customers needs and concerns as quickly and effectively as possible To complete ...

Junior Account Manager Location: Dummer, Basingstoke Salary: £28,000 - £30,000 + uncapped OTE £45,000 Key Responsibilities To ensure regular contact with assigned customer base, delivering exceptional customer service and exceed all expectations from them To become the trusted partner for your customer base, and their … main point of contact for all Communication, Data and IT needs T o identif y up-sell and cross-sell opportunities within the assigned customer base with a view to hit sales target each month T o address customers needs and concerns as quickly and effectively as possible ...

Combinator and have offices in NYC, Boston, Richmond, and London. Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Location: London (local candidates only) Position Type: Contractor Compensation: £35,000 - £50,000 OTE (including … bonus) + additional commission opportunities Company: US-based startup (cybersecurity & compliance) About the Role We're hiring a Customer Success Manager/Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. This is a hybrid role combining customer success ...

Senior Product Manager At Evri, we're not just delivering parcels, we're reshaping how millions of people experience delivery every single day. As the UK's leading consumer delivery specialist, we're on a mission to build beautifully simple, seamless, and customer-obsessed experiences at scale. … right now, we're reinventing ourselves. We're evolving into a product-centric powerhouse, expanding across three bold pillars: Customer & Client, Sender, and Courier . This is where you come in. Opportunity We're looking for a Senior Product Manager to help architect the future of our Customer ...

Title : Customer Success Manager - Canary Care Location : Winchester with a minimum of 3days on-site Salary : £36,900and a discretionary bonus Were Canary Care, a small but mighty Technology for Care business empowering families and care providers to deliver safer, more proactive, and more efficient support that helps people … between reactive and proactive care, we help providers deliver safer, more person-centred care at scale. What Does This Role Involve? As a Customer Success Manager, youll be the trusted partner for our customers, supporting them from onboarding through to long-term success. Youll embed yourself into each clients ...

About the job FORMANCE is looking for a Technical Support Engineer to support our growth and play a key role in delivering an outstanding customer experience. As a Technical Support Engineer, you’ll be a crucial part of our post-sales and customer success strategy: helping users troubleshoot … Post-Sales and Engineering teams, to identify areas for improvement, streamline our support processes, and continuously enhance our technical documentation to ensure a seamless customer journey. What you'll do: As our Technical Support Engineer, you’ll be the primary point of contact for our users, customers when they ...

operational and finance teams to deliver reporting, analyse performance, and support the systems that help the business run efficiently. Your insights will help improve customer experience, strengthen financial performance, and contribute to strategic planning. You’ll move between dashboards, KPI tracking, forecasting support, financial modelling, identifying trends … teams to use data confidently. Key Responsibilities Data Analysis & Reporting Designing and maintaining executive dashboards and operational reports Tracking KPIs relating to revenue, utilisation, customer trends, and business performance Providing ad-hoc analysis to support both strategic and operational decisions Financial Insight & Performance Analysis Supporting the Finance team with ...

lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED Experience in a 2nd Line IT Support role Strong ITSM and ticket management experience - FreshService is a plus Proven ability … resolve technical issues end-to-end Solid knowledge of Windows environments and user support Experience with Microsoft Entra ID/identity management Strong troubleshooting and communication skills Desirable: Microsoft Azure or other cloud platforms Networking (switches, firewalls, wireless) Monitoring or endpoint management tools Scripting (PowerShell, Python) We value candidates ...

including bonus) + additional commission opportunities Company: US-based startup (cybersecurity & compliance) About the Role We're hiring a Customer Success Manager/Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. This is a hybrid role combining customer … accounts through upsells and renewals. This role is ideal for someone early in their career who is interested in sales, startups, and building commercial experience quickly. What You'll Do Own relationships with a portfolio of customers from onboarding through renewal Act as the primary point of contact ...

Interactive network, you will be part of a 50-person design studio based in Old Street. TCS Interactive is a leader in the digital customer experience space. With a human‐first approach, we apply design, engineering, business strategy and subject matter expertise to deliver award‐winning iconic design … diversity of perspectives, skills and backgrounds of our team. About the Role As a Senior UX Designer, you will be a champion for user experience, leading the definition and delivery of digital products that are grounded in deep user understanding and evidence‐based decision‐making. You’ll play ...

platform, ensuring the timely and high-quality delivery of in-store payment capabilities, payment processing enhancements, terminal and hardware integrations, and seamless merchant and customer experiences. Working closely with Product Managers, Development teams, UI/UX, and third-party partners, you will translate product vision into clear, actionable requirements … partners to present user stories, clarify requirements, and remove delivery blockers. Manage and prioritise the product backlog for POS payment initiatives, balancing business priorities, customer needs, and technical dependencies. Coordinate cross-functional delivery across engineering, design, analytics, and operational teams to ensure smooth, on-time releases. Communicate progress, risks ...

looking for an experienced Customer Success Manager to own the end‐to‐end customer journey for Noke - from contract handover through onboarding, go‐live, adoption, and long‐term success. In this role, you’ll be the primary customer advocate and escalation point , working cross‐functionally to ensure … every Noke site delivers a consistent, high‐quality customer experience . What you’ll be responsible for: Leading onboarding and go‐live execution, including configuration, readiness, and training (virtual & onsite) Acting as the main escalation point and trusted customer partner Running regular check‐ins to drive adoption ...

Join Ligentia! We’re on a mission to move away from fragmented, manual reporting and create a standardised, global "single source of truth" for customer data. We’re looking for an adaptable and dynamic Customer Data Insights Analyst to join our Global Customer Team. This … where you will design and launch our first global reporting framework. Your expertise will transform our data landscape, automating complex processes and empowering our Customer Experience teams to shift their focus from manual data entry to high-value strategic growth and customer retention. We are looking ...

Contract: 6-month initial contract before turning permLocation: BirminghamHays is excited to be partnering with a local council to build a brand-new Customer Master Data team. This is a fantastic opportunity to be part of something new from day one-helping shape processes, improve data quality, and directly … trust. Why Join You'll play a key role in developing a new team that will in ensuring the accuracy, integrity, and compliance of customer data used across essential public services. Your work will help streamline operations, improve decision-making, and contribute to high-quality customer experience ...

countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded … existing testing tools and frameworks. Implement Test Automation : Implement test automation solutions, including scripting, framework development, and tool integration. ROI on automation testing : Ensure Customer have RoI on testing tools by realizing productivity and efficiency gains in testing area Collaborate with Stakeholders: Collaborate with stakeholders, including testing teams, development ...

description – Customer Success Manager Job Title: Customer Success Manager Location: Orpington, UK (BR6 8NL) Company: Selectamark Security Systems plc Lead the Future of Customer Success at Selectamark Are you an outcome-driven professional passionate about client satisfaction, operational delivery, training excellence, and new technology? Selectamark Security Systems … leading provider of forensic DNA marking, asset tracking, and command and control solutions—is looking for a Customer Success Manager to champion onboarding, project execution, training and technical sales support. You'll shape the customer journey from first engagement through long-term success, while advancing customer trust ...

fast-growing, AI-powered customer communications platform is seeking a Key Account Manager to join its expanding enterprise team. The company provides a unified solution combining voice, messaging, and AI to help businesses improve customer experience, increase efficiency, and scale operations. Headquartered in Europe with a global … This position is responsible for managing and growing a portfolio of large, strategic enterprise customers. The role focuses on driving long-term partnerships, ensuring customer success, and identifying opportunities for expansion. Key Responsibilities: Own and develop relationships with key enterprise accounts, including senior stakeholders Create and execute strategic account ...

fast-growing, AI-powered customer communications platform is seeking a German speaking Key Account Manager to join its expanding enterprise team. The company provides a unified solution combining voice, messaging, and AI to help businesses improve customer experience, increase efficiency, and scale operations. Headquartered in Europe with … This position is responsible for managing and growing a portfolio of large, strategic enterprise customers. The role focuses on driving long-term partnerships, ensuring customer success, and identifying opportunities for expansion. Key Responsibilities: Own and develop relationships with key enterprise accounts, including senior stakeholders Create and execute strategic account ...

international consumer products business. This is a high-impact leadership role where you will take ownership of the full online commercial performance, driving growth, customer experience and digital innovation across the D2C channel. As Head of D2C, you will lead the development, launch and optimisation of a modern … ecommerce platform, owning the full digital trading strategy and customer journey. You will combine commercial leadership, digital strategy and hands-on execution, working cross-functionally to deliver growth across acquisition, conversion, retention and customer experience. Key Responsibilities Own and develop the D2C ecommerce strategy, driving revenue growth ...