151 to 175 of 519 Customer Experience Jobs in England

claims are delivered today and how they'll work tomorrow. If you're passionate about modernising complex environments, influencing senior partners and improving customer outcomes through smart technology, this is your opportunity to make a genuine, visible difference. The opportunity: As our Claims Digital & Technology Lead … role offers the chance to: Lead meaningful digital change in a respected, specialist insurer Influence strategy at leadership level Deliver improvements that directly impact customer experience, efficiency and performance Be at the forefront of innovation within claims We offer hybrid working, a competitive salary, generous bonus ...

Design System Manager to help shape exceptional digital journeys and elevate the consistency and quality of our online platforms. About the Role Within our Customer Experience function, you will take ownership of the evolution and governance of our design system across web and mobile applications. You’ll lead … team of designers working in agile product environments, ensuring that every interaction reflects our brand standards and delivers measurable customer value. This position combines team leadership, design strategy, and operational oversight. You will guide the long-term direction of the system, ensuring it scales effectively and supports product roadmaps ...

title : Customer Service Agent Salary: £24,000 p/a Location: Nottingham (3 days in the office, 2 days WFH, Monday Friday) Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter … Employee Referral program and many more Are you passionate about delivering outstanding customer experiences? Do you thrive in a fast-paced environment where no two days are the same? We re looking for a proactive and personable Customer Service Advisor to join a growing and supportive team ...

including a newly appointed Chief AI Officer), this team has top-down backing and a clear mandate to ship measurable AI outcomes across both customer-facing and internal operational use cases. For example, app-based agents and optimization algorithms for physical spaces (maintenance, costs, customer experience). … practical AI solution, and deploying it into production. You’ll work across both GenAI and applied ML, building scalable AI services that directly improve customer experience and business performance. Key responsibilities Design, build and deploy end-to-end AI solutions Develop LLM solutions (e.g. RAG, workflow orchestration, evaluation ...

Customer Service Newcastle - onsite 6 Months Contract + Extension £15.54 paye A well established consultancy firm is looking for a Customer service advisor to join their team on a 6 month contract. You will be the first point of contact for all customer needs, providing customer … escalating any questions to the relevant team. You will be working in a fast paced environment, answering calls and working towards KPIs. As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this role is putting ...

+ Performance bonus based on achieving project deliverables Plus Excellent Company Benefits Company: Award-winning luxury travel company Your Background: 5+ years’ experience in project management within a scaling mid-sized business - ideally in the travel sector, luxury sector or tech sector Skills: Strong experience with website builds … website builds - from concept and planning through to launch and optimisation. You’ll lead the development and integration of reservation systems that enhance customer experience and operational performance. You will champion AI automation across sales, marketing and operations, identifying opportunities to streamline processes and unlock smarter ways ...

+ Performance bonus based on achieving project deliverables Plus Excellent Company Benefits Company: Award-winning luxury travel company Your Background: 5+ years’ experience in project management within a scaling mid-sized business - ideally in the travel sector, luxury sector or tech sector Skills: Strong experience with website builds … website builds - from concept and planning through to launch and optimisation. You’ll lead the development and integration of reservation systems that enhance customer experience and operational performance. You will champion AI automation across sales, marketing and operations, identifying opportunities to streamline processes and unlock smarter ways ...

including a newly appointed Chief AI Officer), this team has top-down backing and a clear mandate to ship measurable AI outcomes across both customer-facing and internal operational use cases. For example, app-based agents and optimization algorithms for physical spaces (maintenance, costs, customer experience). … practical AI solution, and deploying it into production. You’ll work across both GenAI and applied ML, building scalable AI services that directly improve customer experience and business performance. Key responsibilities Design, build and deploy end-to-end AI solutions Develop LLM solutions (e.g. RAG, workflow orchestration, evaluation ...

Previous customer service or customer-facing experience Excellent communication and listening skills A calm, empathetic approach when handling queries or complaints Strong problem-solving and organisational abilities Desirable but not essential: Contact centre or telecoms experience Experience supporting broadband, mobile, or subscription services What … team environment Clear progression opportunities into senior service, quality, or management roles Pension, paid holidays, and additional benefits Why Join Us? We're a customer-first business that values empathy, teamwork, and quality service. You'll be given the tools and training to succeed, supported by a team that ...

transforming how global organisations manage complex workflows and documentation. Having experienced significant growth and secured major investment, this organisation is continuing to expand its customer base across multiple regions. This role sits within a highly collaborative onboarding function where you will work closely with customers to ensure smooth implementation … with the ability to explain complex ideas in a clear and accessible way to varied audiences Self-driven, proactive, and passionate about delivering exceptional customer experiences Strong problem-solving skills, with a creative mindset for developing effective strategies that support customer engagement Comfortable learning and using new software ...

Digital, Data and Technology to take responsibility for leading and influencing our technology function, setting strategy, driving delivery and ensuring our digital, data and customer experience capabilities meet the needs of the Council now and into the future. This role provides the opportunity to shape our future technology … landscape, creating a service that is digital by design, customer focused and able to seize the benefits of new technology. Reporting to the Executive Director of Strategy and Transformation, you will be the Council's senior professional for DDaT, leading a multi-disciplinary team of around 50 colleagues across ...

Customer Success Developer/Customer Support Specialist Guildford – 50k to 65k Avanti Recruitment is currently partnering with a key client, right in the centre of Guildford. The role will suit someone who wants to go into the office and be part of a physical team of people. They … allocated accordingly and making sure customers get the best from their platform. You will be: Gathering requirements directly and as a support to the CX team Serve as the initial point of contact for client questions via email, chat, video call. Work on making bespoke applications for customers using your ...

Unity Programme). This role offers the chance to be part of a transformative project, driving forward innovative solutions and shaping the future of customer experience. You ll work in a dynamic environment, collaborating with diverse teams and stakeholders to deliver meaningful change. With a competitive umbrella rate … promises professional growth and the satisfaction of contributing to a truly impactful programme. What You Will Do: Lead end-to-end process mapping across customer experience (CEX) functions and adjacent teams, ensuring clarity and efficiency. Collaborate with project leads to build a comprehensive process inventory and document current ...

hands-on individual contributor role. It is a mandate to shape strategy, build capability, and ensure machine learning directly influences revenue, margin, customer experience, and operational performance. The Opportunity You will define and execute a company-wide data science and machine learning strategy, ensuring investment is tightly aligned … science function, establishing clear standards, prioritisation frameworks and performance metrics, and positioning machine learning as a long-term strategic differentiator for the organisation. Skills & Experience Experience operating at scale where ML directly influences commercial performance A track record of building and leading high-performing data science teams Strong ...

Role Overview We are looking for an experienced Martech Solutions Architect to help shape and deliver customer orchestration solutions that align business strategy, use cases, and technology execution with customer experience and business value. This role sits between key stakeholder teams across strategy, technology, and delivery , acting … with senior stakeholders layering business acumen on top of technical expertise. Key Responsibilities Business Architecture & Discovery Engage with senior stakeholders to understand business goals, customer strategies, and transformation priorities Lead CDP-focused discovery , defining customer use cases, data requirements, and activation opportunities Translate business needs into clear architectural ...

Client Enablement Lead (Adobe Experience) London (Hybrid)£55,000 to £70,000 plus benefits This is an excellent opportunity to lead complex delivery work across analytics, tagging, experimentation and connected customer experiences. You will shape how organisations leverage the Adobe ecosystem, drive technical excellence, and own the roadmap … high-value digital projects. The Company They are a specialist digital analytics and optimisation consultancy known for solving complex data and experience challenges. They operate internationally and work with brands that value high-quality technical delivery. Their teams focus on practical, scalable solutions that improve customer experience ...

Plus, Plus Company Van, Plus Paid Overtime, Fuel Card, Expenses, Plus a Benefits Package. Ideally have Cat5,Cat5e, Cat6, Cat6a Installation Experience Have experience of Installing IT Data & EPOS and CCTV Systems Must be customer facing and able to speak with all levels of customer Experience with CCTV systems Experience with Access Control installation Hold a valid Full UK Driving license This role involves working locally and UK Wide Must able to work away from home and work overtime when required Should this vacancy be of interest and you match the required job speck ...

Plus, Plus Company Van, Plus Paid Overtime, Fuel Card, Expenses, Plus a Benefits Package. Ideally have Cat5,Cat5e, Cat6, Cat6a Installation Experience Have experience of Installing IT Data & EPOS and CCTV Systems Must be customer facing and able to speak with all levels of customer Experience with CCTV systems Experience with Access Control installation Hold a valid Full UK Driving license This role involves working locally and UK Wide Must able to work away from home and work overtime when required Should this vacancy be of interest and you match the required job speck ...

Plus, Plus Company Van, Plus Paid Overtime, Fuel Card, Expenses, Plus a Benefits Package. Ideally have Cat5,Cat5e, Cat6, Cat6a Installation Experience Have experience of Installing IT Data & EPOS and CCTV Systems Must be customer facing and able to speak with all levels of customer Experience with CCTV systems Experience with Access Control installation Hold a valid Full UK Driving license This role involves working locally and UK Wide Must able to work away from home and work overtime when required Should this vacancy be of interest and you match the required job speck ...

Account Manager Location: Dummer, Basingstoke Salary: £30,000 - £32,000 + uncapped OTE £50,000 Key Responsibilities To ensure regular contact with assigned customer base, delivering exceptional customer service and exceed all expectations from them To become the trusted partner for your customer base, and their main … point of contact for all Communication, Data and IT needs T o identif y up-sell and cross-sell opportunities within the assigned customer base with a view to hit sales target each month T o address customers needs and concerns as quickly and effectively as possible To complete ...

Junior Account Manager Location: Dummer, Basingstoke Salary: £28,000 - £30,000 + uncapped OTE £45,000 Key Responsibilities To ensure regular contact with assigned customer base, delivering exceptional customer service and exceed all expectations from them To become the trusted partner for your customer base, and their … main point of contact for all Communication, Data and IT needs T o identif y up-sell and cross-sell opportunities within the assigned customer base with a view to hit sales target each month T o address customers needs and concerns as quickly and effectively as possible ...

opportunity to join a specialist CRM agency during a period of significant growth and international expansion. You will shape data-led CRM strategies, elevate customer experience, and play a key role in transforming how major brands use data to drive commercial outcomes. The Company They are an established … agency known for delivering impactful, insight-driven customer engagement programmes. With decades of experience and a reputation for high-quality work, they partner with a diverse portfolio of consumer brands across multiple sectors. Following recent global growth, they are entering an exciting phase of evolution, expanding their strategic ...

Entry-Level Print Deployment Engineer, you will receive comprehensive training to deploy and support print and IT hardware and software solutions at customer sites. Working alongside experienced colleagues, you will learn to manage installations from start to finish, gaining hands-on technical skills, problem-solving experience, and customer engagement confidence. This is a hands-on, customer-facing role, ideal for someone who enjoys solving problems, working across varied environments, and taking pride in delivering smooth, professional deployments. What you will be doing (after training): Learning to install and deploy print and IT devices, including setup, configuration ...

complicated area of business by offering simple, straightforward support that helps companies stay confident and in control. They combine practical guidance with a smooth, customer-focused experience, making it easier for organisations to make smarter decisions without the usual guesswork.Are you a HubSpot expert who loves improving systems … solving data problems and enabling better marketing, sales and customer journeys? This is a hands-on role where you’ll own the CRM, shape how it’s used across the business, and play a key part in supporting growth. The Role: As the CRM Manager ...

authorised to work in the UK The Role Qualitex Supplies is a family-owned distributor of luxury bathroom products with over 35 years' experience and a strong “family feel” at its heart. We are seeking a motivated and customer-focused Technical & After Sales Support Assistant to join … Aylesford head office team. This role is ideal for someone who enjoys providing excellent customer service, handling technical enquiries, supporting the sales team, and ensuring smooth after-sales processes. You will assist with order processing, technical support, product enquiries, parts sourcing, and liaising with suppliers and internal teams. ...