376 to 400 of 2,004 Customer Experience Jobs in England

Travel required - up to 40% What You'll Do As a CX Principal, you will play a crucial role in ensuring the successful adoption of Cisco technologies and services within our customer organizations, leading to value realization and business growth. You will be the primary CX point-of-contact for customers, taking end-to-end ownership. Your responsibilities will … include: Driving software, services adoption, and value realization, leading to successful renewals and growth. Proactively leading renewal risks and using insights to increase customer retention. Developing and maintaining strong executive and technical relationships with customer partners to understand their challenges and objectives, and advocating for their needs within Cisco. Owning financial aspects, including revenue and margin across products … Entities to identify use cases, craft and deliver solutions, and facilitate workshops to review adoption progress and drive customer outcomes. Who You'll Work With You will orchestrate CX resources to drive adoption. You will also work closely with Sales, Renewals, Solution Development Architects (SDA), and Deal Acceleration teams to assist in driving Annual Recurring Revenue (ARR) and growth. More ❯

is a business and technology consultancy. We don't just consult; we drive long-term, strategic success. At Equantiis, we specialise in crafting solutions that enhance employee satisfaction, transform customer experiences, and set a new standard in operational excellence. Balancing forward-thinking strategies with practical solutions to your most pressing challenges, we're known for fueling growth, igniting innovation … and achieving results that establish you as an industry leader. We're the go-to partner for: Higher and Further Education Institutions aspiring to deliver a world-class student experience Professional Membership and Trade bodies aiming to drive increased member value Charity organisations wanting to engage more effectivelyin a digital world Commercial businesses looking for the latest technology insights … and expert consultants to deliver data-driven, human-centric transformation We transform the things that drive business forward from digital strategy, vision setting, customer experience mapping, organisational design, technology selection, process engineering, cyber security, data and change management. As an employer, we're proud to be truly flexible. We work hard to help our team find balance in More ❯

work environment where talented individuals can thrive and make a significant impact. If you are passionate about distributed systems, enjoy tackling complex challenges, and are driven to deliver exceptional customer experiences, Seventh State is the place for you. The Opportunity We are seeking a highly motivated and technically proficient Support Engineer to join our exceptional team. In this pivotal … role, you will be at the forefront of our customer interactions, acting as a trusted advisor and technical expert for clients utilizing RabbitMQ. You will play a crucial role in maintaining the health, performance, and reliability of their messaging infrastructure. This is an exciting opportunity to leverage your deep technical skills, hone your problem-solving abilities, and contribute to … will work alongside experienced consultants and engineers, continuously expanding your knowledge and making a tangible difference. Key Responsibilities As a Support Engineer, your responsibilities will be multifaceted, encompassing direct customer support, proactive system monitoring, knowledge sharing, and contributions to the broader technical community. Customer Support Activities Prompt and Effective Ticket Resolution: You will diligently monitor and respond to More ❯

transformation of financial technology through innovative applications of AI and automation? In this role, you will architect and deliver mission-critical platforms that ensure tax compliance while providing delightful customer experiences across Amazon's diverse business portfolio. You will lead the technical vision for systems handling seller tax compliance and customer engagement, impacting millions payees globally. You'll … and making key architectural decisions that impact Amazon's global financial operations. The ideal candidate will combine hands-on technical leadership with strategic thinking abilities. You should have extensive experience building large-scale distributed systems, expertise in AI/ML technologies, and a proven track record of delivering secure, compliant solutions. Strong mentorship abilities are essential as you'll … be growing engineering talent and fostering a culture of technical excellence. Experience with financial systems or regulatory technology is valuable, but we're more interested in your ability to solve complex technical challenges and drive innovation at scale. You must be able to communicate complex technical concepts clearly, influence across organizations, and make difficult trade-off decisions that balance More ❯

diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices. The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to … exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email … the team's on-call rotation. This involves responding to critical incidents and ensuring platform reliability outside of standard working hours, on a scheduled basis. About you Skills and Experience Tech Strong experience with cloud platforms. We have a strong preference for Azure experience Demonstrable scripting experience with PowerShell (Python, Bash is good too) Strong exposure More ❯

Here at Ocado Logistics it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world – changing the way the world shops, for good. We are the beating heart of our UK business and comprise a network … of cutting-edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time delivering bags of possibilities for our employees and a career that will ensure no two days are ever the same. About the role We … delivering, our customers' products picked and packed and our proprietary technology operating at optimum levels. Both behind the scenes within the warehouses and across the front end of the customer experience which means we now have an opportunity for a Senior Analyst – Data Visualization to join the team. This role exists to transform complex data into compelling visual More ❯

this international travel and technology company on the search for their new Senior Payments Manager. Are you a seasoned payments professional with a passion for driving innovation and optimizing customer experiences? The Role – As the Senior Payments Manager you will play a pivotal role in shaping the future of the company's payments strategy and operations. • Establishing and managing … commercial relationships with the company's payment providers, negotiating contracts, and ensuring they deliver the products, features, and services needed to meet customer needs across various payment touchpoints. • Providing expert guidance and recommendations to internal stakeholders on how to further optimize the company's customer payment operations, while ensuring alignment with the organization's overall objectives. • Staying up … to-date with industry trends and innovations, and leveraging your extensive network to identify and realize new business opportunities. • Building best-in-class payment journeys that balance an exceptional customer experience with cost-effectiveness and fraud prevention. • Translating the company's needs to external partners and finding innovative solutions to meet those requirements. • Maximizing the incentives generated by More ❯

this international travel and technology company on the search for their new Senior Payments Manager. Are you a seasoned payments professional with a passion for driving innovation and optimizing customer experiences? The Role – As the Senior Payments Manager you will play a pivotal role in shaping the future of the company's payments strategy and operations. • Establishing and managing … commercial relationships with the company's payment providers, negotiating contracts, and ensuring they deliver the products, features, and services needed to meet customer needs across various payment touchpoints. • Providing expert guidance and recommendations to internal stakeholders on how to further optimize the company's customer payment operations, while ensuring alignment with the organization's overall objectives. • Staying up … to-date with industry trends and innovations, and leveraging your extensive network to identify and realize new business opportunities. • Building best-in-class payment journeys that balance an exceptional customer experience with cost-effectiveness and fraud prevention. • Translating the company's needs to external partners and finding innovative solutions to meet those requirements. • Maximizing the incentives generated by More ❯

both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of the next, our … 000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Job Description At Publicis Sapient, we help our clients with their Digital Business Transformation journey. In the Energy & Commodities Trading space, our clients are increasingly … launch Design and facilitate effective client workshops to accelerate current state understanding, identify opportunities, and build consensus across a broad set of business and IT stakeholders Qualifications Your Skills & Experience Experience with customization and support of OpenLink Endur products (incl. cMotion, pMotion, or gMotion) or similar/competing solutions packages. Technical expertise in areas like AVS, Connex Frameworks More ❯

their campaign budget effectively? Familiar with front-end development technologies such as Java, Type-script, SQL, AWS, Databases and design patterns? Interested in being part of a worldwide Advertising Customer Experience team? Then, Software Development team that builds products for advertisers for their budgeting and billing requirement wants you! Advertising is one of the fastest growing businesses within … Sponsored Ads worldwide rapid growth and offers a singular platform to manage all of the advertiser facing functions like billing, invoicing, accounting automation, budgets, promotions, payments, and Billing Advertiser Experience(AX) in real-time while being transparent and audit-able from the ground-up. As a part of this high-energy, entrepreneurial team you will get an opportunity to … innovate on solutions that control the very levers of our advertisers' experience and have the satisfaction of seeing your work impacting multiple advertising business and bring in multi-million transactions worth 100x in dollar value on a daily basis. This platform owns these mandates for worldwide advertising displayed On or Off Amazon. The Iron Mountain team is looking for More ❯

Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to … deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging technology alongside our operational excellence. By joining us, you will play a pivotal role in … shaping the future of the shopping experience for customers worldwide. The candidate will leverage data analysis tools like SQL, Excel, and other data management systems to extract and examine data, driving informed decision-making. By monitoring existing metrics and developing new ones in collaboration with internal teams, identify opportunities to enhance processes and systems. Design and implement reporting solutions More ❯

and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's Customer Success Manager you will play a pivotal role in guiding some of our largest customers through … their security and compliance journeys with Vanta's specialised solutions. By combining your customer-centric approach with expertise in Vanta's products and security best practices, you contribute to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes. Vanta's success over the last year was exponential and we are now working … to solve the problem of how to provide world-class customer experience to as many security-minded software companies as possible. As Vanta's Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately successful and happy. What You'll Do as a DACH Customer More ❯

part of an outstanding technical pre-sales team in our Global Security Sales Organization (GSSO), responsible for driving the success of Cisco's Security Portfolio and focusing on protecting Customer Application Environments no matter where they live (on-prem/any cloud). Our mission is simple: democratize security by making it easy and effective for everyone. We're … territory in a pre-sales technical role, showcasing Cisco security product solutions, setting up demonstrations, explaining features and benefits to customers, and designing and configuring products to address specific customer security needs. You will form relationships with our customer's key decision-makers, positioning Cisco security solutions aligned accurately to their requirements. As an advisor to the customer, you'll be working with technology experts to craft architectures and configure products to meet customer-specific needs, are prepared to lead all technical aspects of pre-sales activities, and position security solutions effectively against competing offerings. You are an aggressive starter, self-starter with the ability to build executive relationships, develop and execute sales strategies and tactics More ❯

+ Bonus + Benefits We’re supporting a fast-growing, tech-driven business in their search for a Senior CRM Developer to help revolutionise how they manage customer operations. This is a hybrid role , typically 1–2 days per week in their Hook office , offering flexibility while still keeping connected with the wider team. With exciting plans for growth … opportunity to join a modern engineering environment where your impact will be real, visible, and valued. The Role This brand-new position sits within a collaborative squad focused on Customer Platforms . You’ll be central to designing and building tools that enhance customer experience across inbound support and outbound engagement—supporting a contact centre environment and … engineers, and product stakeholders Champion clean, well-tested, and scalable code in a modern DevOps environment What We’re Looking For We’re after an engineer with: Solid commercial experience with CRM systems (Zendesk, Salesforce, HubSpot, Dynamics etc.) Strong coding skills Exposure to cloud environments An automation-first mindset, with a passion for problem-solving and continuous improvement Ability More ❯

Here at Ocado Logistics, it’s our mission to provide an outstanding customer experience for our partners, developing ground-breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world - changing the way the world shops, for good. We are the beating heart of our UK business and comprise a … network of cutting-edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time, delivering bags of possibilities for our employees and a career that will ensure no two days are ever the same. About the role … delivering, our customers' products picked and packed, and our proprietary technology operating at optimum levels. Both behind the scenes within the warehouses and across the front end of the customer experience, which means we now have an opportunity for an Analyst to join the team. As an Analyst , you will provide data, analysis, reporting, and decision-making support More ❯

our impact on people and the planet.If these are values you share, we would love you to join our team. At Mulberry our Assistant Managers are called 'People and Experience Leaders' because you must be passionate about people, determined to deliver an extraordinary customer experience and open to learning and developing yourself and others. We want you … and different perspectives in order to drive creativity and collaboration. - You will create a culture that embraces feedback; give praise, share successes, coach and challenge. You will always be customer focused: - You will nurture a welcoming and fun environment for your customers and team. - You will be committed to delivering an engaging and memorable customer experience in … your store and inspire your team to also. - You will develop and maintain key customer relationships using instore CRM tools to support you and your team. You will collaborate with your Store Leader to be commercial: - You will continually demonstrate a commitment to driving your business. - You will collaborate and build key relationships to accelerate store growth. - You will More ❯

both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of the next, our … 000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Job Description At Publicis Sapient, we help our clients with their Digital Business Transformation journey. In the Energy & Commodities Trading space, our clients are increasingly … closely with end users to identify and prioritize business requirements and propose technical solutions. Deliver high-quality, sustainable changes across various asset classes and their lifecycles. Qualifications Your Skills & Experience Experience with customization and support of OpenLink Endur products (including cMotion, pMotion, or gMotion) or similar solutions. Technical expertise in areas like AVS, Connex Frameworks (including OpenLinks Java More ❯

If you have Analytics: 1,3 or 5+ yrs experience working directly within Adobe Analytics, including managing from-scratch implementations & broad maintenance of admin console (technical or insight/reporting) . Attitude: a proactive by default mindset, a sense of humour (seriously, this is important) and a palpable yearning to become much better Then this could be the best … experienced team, dedicated to maximising client value return on data & technology. We've managed to do this better than anybody else for 10yrs running by: Knowing digital data & the customer experience better than anyone Hiring the best people (see Benefits) Working honestly (we never over-sell or under-deliver & operate as part of our client's teams) Our … clients to continually enhance data collection and usage 2. Data Activation (CRO/Personalisation program management & Reporting/Insights) Research: Interrogating client data, their competitors, UX research and AI CX evaluation tools to generate strong test ideas Execution: scoping tests, moulding these with the client, briefing to DMPG dev team, overseeing development & launch and monitoring to deactivation Evaluation: building test More ❯

of devices. We're just getting started, and we'd love to have you join us to bring innovative experiences to millions of customers. You don't need any experience in those specific technologies, just an enthusiasm to build state of the art software particularly around user interfaces, cross-device APIs, or cloud-based services. If this sounds appealing … to you, please contact us and we'd love to chat! If you join us, your opportunities will include: • Invent a novel delightful Android-based experience for our customers. • Collaborate with UX and Product owners to define customer experience and product direction. • Deliver high quality software through working in a dynamic, team-focused Agile/Scrum environment. … delivering services that respond with minimal latency at Amazon scale. You will work on device frameworks, APIs and more. BASIC QUALIFICATIONS - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming More ❯

and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's Upmarket Customer Success Manager you will play a pivotal role in guiding some of our largest customers … through their security and compliance journeys with Vanta's specialized solutions. By combining your customer-centric approach with expertise in Vanta's products and security best practices, you contribute to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes. Vanta's success over the last year was exponential and we are now … working to solve the problem of how to provide world-class customer experience to as many security-minded software companies as possible. As Vanta's Upmarket Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately successful and happy. This role is based in our More ❯

the flexibility to work remotely one day. What will I be doing as a Digital Merchandiser? Plan and deliver a category strategy plan to deliver performance improvements and enhanced customer experience whatever the digital touchpoint. Optimise your categories to support all pillars of the E-Commerce success: Taxonomy, SEO, Content, Visual Merchandising, Onsite Search, User Generated Content, Personalisation … such as search engine performance software to understand category performance and make relevant data refinements resulting in improved performance Identify opportunities and make recommendations for continuous improvement to the customer experience on out digital channels. What do I need to qualify for this Digital Merchandiser role? Solid experience working within a Digital or Ecommerce Trading environment A … sets to drive insight and make informed business decisions Ability to forge strong business relationships with a wide variety of stakeholders It would be desirable if you also had: Experience working as part of the E-Commerce team for a major high-volume website Experience using a CMS What we can offer you: Competitive salary and company bonus More ❯

Night Football games, and a large catalog of transactional (rent or buy) content (TVOD). The Prime Video team is dedicated to providing a best-in-class digital video customer experience, delivering an entertainment destination that is fast, reliable, personal, effortless, and delightful. The Prime Video Marketplace businesses (TVOD and Channels) seek an experienced Senior Product Manager with … project management teams to execute the product roadmap. Drive project, product, and feature launches in collaboration with internal and external teams including business development, content acquisition, legal, marketing, finance, customer service, and operations. BASIC QUALIFICATIONS Experience with end-to-end product delivery. Experience in technical product management, program management, or engineering. Bachelor's degree. Experience engaging … in engineering discussions related to technology decisions and strategy. Experience with feature delivery and product trade-offs. Experience managing roadmap strategy and definition. Experience overseeing technical products or online services. Ability to advocate for diverse customer and stakeholder needs during executive prioritization. PREFERRED QUALIFICATIONS Experience with analytical tools such as Tableau, QlikView, QuickSight. Experience More ❯

working to enable organizations across the world with reliable, cost effective and flexible end-to-end supply chain solutions, to help them scale, succeed and offer best in class experience to their customers. Amazon has spent years building one of the world's most efficient and optimized supply chains. Amazon Warehousing and Distribution (AWD) org will build on that … technology, collaborating with sharp engineers and highly-engaged users to ship code continuously. We have many domains ranging from highly-scalable transactional backend systems, to complex optimization problems, to customer facing applications/APIs, so if you love building world-class software of any type, most likely we have a place for you. We're looking for software development … engineers who share our passion for continuously improving the customer experience, who are motivated by challenging problems in distributed systems, algorithms, and HCI and who love writing great code. If you have an entrepreneurial spirit, know how to deliver, are deeply technical, highly innovative and long for the opportunity to build pioneering solutions to challenging problems, we want More ❯

you serious freedom to help shape and grow my clients brand across all digital touch points! The team you will be joining is a lean machine, navigating briefs, gathering customer research and delivering creative solutions to a fast-paced business. They share their colleague's spirit to grow the business through innovation and sales. As my client are knee … projects. They are embarking on updating their style for the launch of their new website and need a strong leader to deliver this new style with great user journeys, customer experience and beautiful UI. Whilst you'll be responsible for delivering the new style across the website and related products and platforms. You will work alongside the dedicated … team; taking an interest in user experience, testing and customer feedback. You will be the most senior designer in the business with scope to grow out your own team in the future. ROLE REQUIREMENTS Five or more years of experience in UX research and design Proficient with user interface design patterns and UCD methodologies Able to lead More ❯

The QA Analyst will support Whitespace in continuing to provide quality software to an ever-growing customer base. Thorough and imaginative testing is critical to the success of the Platform. Whitespace takes pride in delivering an excellent, intuitive customer experience at a pace its competitors cannot match. This role requires someone who can grow and adapt with … Re-testing of issues as fixes become available. Capturing testing evidence (test steps, screenshots, videos) in line with Whitespace testing guidelines. Discussing issues with Business Analysts/Head of Customer Experience to validate business scenarios or platform behavior queries. Collaborating with QA team members to establish issue validity. Raising issues in the appropriate systems, ensuring compliance with logging … and financial crime policies. Acting ethically and lawfully as per employment contract and staff handbook. Engaging in professional development and performance reviews. Education & Qualifications Minimum 5 years of QA experience in a complex, agile environment, with a degree or equivalent qualification. Insurance qualifications are a plus but not required. Experience in API and integration testing. Strong attention to More ❯