526 to 550 of 1,173 Customer Experience Jobs in England

us to achieve the vision of being the leading Translation Management System for enterprises. As the Head of UX, you will take ownership of the end-to-end user experience across key product areas. You'll lead design strategy, mentor other designers, and collaborate closely with product managers, engineers, and stakeholders to craft intuitive, elegant, and scalable digital experiences. … insights, business goals, and technical feasibility. Scope of Tasks: Lead UX vision, function, define UX strategy, design processes and style guides ensuring design consistency, lead all design and user experience initiatives Lead, mentor and grow a team of Product designers; foster a collaborative and feedback-rich design culture Partner closely with Product, Marketing, Customer Success and Development team … guiding the user flow journey and producing the UI designs Using iteration and agile-based approach, plan and deliver improvements based on user feedback Be our thought leader for customer experience design Advocate for accessibility and inclusive design practices in line with ISO-9241, ISO-13407 as well as Web Content Accessibility Guidelines (WCAG) and EEA (European Accessibility More ❯

role in driving business performance through data-led strategy. The environment is collaborative, fast-paced, and hybrid, with access to world-class analytics tools and a genuine focus on customer understanding. THE ROLE: As a Customer Loyalty Insight Analyst, you will play a crucial role in driving insight across loyalty and life cycle activity. You'll work with … marketing, CRM and analytics engineering teams to identify trends, improve retention, and optimise loyalty programmes. You can expect to: Analyse customer behaviour and loyalty performance to identify key retention drivers. Deliver data-led insights to inform customer engagement and reactivation strategies. Build and maintain dashboards and reporting for loyalty KPIs. Partner with CRM and Marketing teams to deliver … targeted campaigns and recommendations. Present insight to senior stakeholders to influence strategic decision-making. YOUR SKILLS AND EXPERIENCE: Strong background in customer insight, retention or loyalty analytics. Advanced SQL skills, plus experience with Looker, Power BI or Tableau. Excellent communication and stakeholder management ability. A data-driven mindset with a passion for improving the customer experience. More ❯

an industry leading UK-based technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care. As an … within the client organization. Set up meetings between client decision makers and company’s practice leaders/principals. Work cross functionally with other departments to improve and enhance the customer experience for all customers. Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge of sector. Collaborate with … Marketing team to identify potential opportunities within your account base. Knowledge and experience: Role would suit candidates with previous experience in a regulatory environment or with a telecoms or technology-enabled business service. Great Account Management and Account Development skills Highly organised with excellent attention to detail and the ability to execute a strategy to deliver daily revenue. More ❯

Head of Customer Success We are assisting a mission-focused, privately supported organisation in the online commerce sector, dedicated to balancing growth with positive societal and environmental outcomes. This globally active company is entering a transformative phase and seeks a senior leader to guide its customer success efforts. This strategic yet practical role will oversee the development of … a B2B customer success operation, collaborating with mission-driven entities such as non-profits and academic institutions to deliver value through innovative, technology-enabled solutions. You will lead a skilled team through a period of change, implementing streamlined processes, leveraging technology, and fostering a customer-first approach to achieve exceptional service and sustainable growth. Key Responsibilities : Inspire and … develop a high-performing team through growth and transformation. Create efficient, scalable processes and tech-driven workflows to enhance customer experience. Drive customer retention and business outcomes using data insights. Collaborate with product, operations, and sales teams to shape organisational strategy. Support expansion into new regions. What We Seek : Extensive experience leading customer success in a More ❯

About the Role Known internally as a Technical Sales Advisor Renewables, your main focus will be technical support and designs to customers and Wienerberger colleagues. You will ensure the customer experience from training, through to design, support and installation of our systems is both standardised and to the highest standard. This is a field based role where you … Mon to Fri. 9am to 5pm About You You will have a strong technical education/background, such as a Technical degree (or education is related subjects) or good experience in a roofing/electrical related role. You will also have Strong communication skills (written and verbal) Technical support/design experience in renewables (e.g. EasyPV) Knowledge and … driving license and flexibility to travel across the UK & Ireland region regularly Desirable Working knowledge of air source heat pumps Qualified electrician and/or MCS accreditation On site experience in the installation of roofing and/or PV/renewable systems You will be an experienced technical trainer/teach with experience working on/attending construction More ❯

About the Role Known internally as a Technical Sales Advisor Renewables, your main focus will be technical support and designs to customers and Wienerberger colleagues. You will ensure the customer experience from training, through to design, support and installation of our systems is both standardised and to the highest standard. This is a field based role where you … Mon to Fri. 9am to 5pm About You You will have a strong technical education/background, such as a Technical degree (or education is related subjects) or good experience in a roofing/electrical related role. You will also have Strong communication skills (written and verbal) Technical support/design experience in renewables (e.g. EasyPV) Knowledge and … driving license and flexibility to travel across the UK & Ireland region regularly Desirable Working knowledge of air source heat pumps Qualified electrician and/or MCS accreditation On site experience in the installation of roofing and/or PV/renewable systems You will be an experienced technical trainer/teach with experience working on/attending construction More ❯

About the Role Known internally as a Technical Sales Advisor Renewables, your main focus will be technical support and designs to customers and Wienerberger colleagues. You will ensure the customer experience from training, through to design, support and installation of our systems is both standardised and to the highest standard. This is a field based role where you … Mon to Fri. 9am to 5pm About You You will have a strong technical education/background, such as a Technical degree (or education is related subjects) or good experience in a roofing/electrical related role. You will also have Strong communication skills (written and verbal) Technical support/design experience in renewables (e.g. EasyPV) Knowledge and … driving license and flexibility to travel across the UK & Ireland region regularly Desirable Working knowledge of air source heat pumps Qualified electrician and/or MCS accreditation On site experience in the installation of roofing and/or PV/renewable systems You will be an experienced technical trainer/teach with experience working on/attending construction More ❯

About the Role Known internally as a Technical Sales Advisor Renewables, your main focus will be technical support and designs to customers and Wienerberger colleagues. You will ensure the customer experience from training, through to design, support and installation of our systems is both standardised and to the highest standard. This is a field based role where you … Mon to Fri. 9am to 5pm About You You will have a strong technical education/background, such as a Technical degree (or education is related subjects) or good experience in a roofing/electrical related role. You will also have Strong communication skills (written and verbal) Technical support/design experience in renewables (e.g. EasyPV) Knowledge and … driving license and flexibility to travel across the UK & Ireland region regularly Desirable Working knowledge of air source heat pumps Qualified electrician and/or MCS accreditation On site experience in the installation of roofing and/or PV/renewable systems You will be an experienced technical trainer/teach with experience working on/attending construction More ❯

partnerships. We become an extension of our clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role: Working closely with the Project Manager, you'll help create detailed project plans, manage schedules … instructions, job specs, closures, and costings. Handle Admin : Manage reports, prep meetings, and complete ad hoc tasks. Quote Work : Prepare project estimates using set fee structures. Process Orders : Manage customer and hardware orders per company standards. Manage Tasks : Respond to customer needs by assigning engineers or arranging logistics. What Youll Bring: Organisational Skills & Workload Efficiency: You will manage More ❯

year having gone through a digital transformation process including a replatform to a new headless architecture and have ambitious plans to grow further. We are a truly multi-channel, customer-centric brand, underpinned by best in class technology and most importantly our exceptional people. We are now looking for an experienced, commercially minded Head of E-Commerce to oversee … all aspects of our E-commerce business. You will report to the Channel Director and will work hand in hand with Head of customer & Head of retail. You will have direct ownership of the online P&L and customer experience, performance marketing, operations and execution of trading strategy. As Head of E-Commerce you will be fully … relationships. What you'll be doing: Own and deliver the ecommerce P&L and growth strategy for White Deliver a best in class and data driven end to end customer journey. Identify efficiency and optimisation opportunities across all aspects of the business, driving margin and profitability metrics. Drive sales and new customer growth through channel specific performance marketing More ❯

You communicate clearly and confidently, building strong relationships with stakeholders at all levels. Highly organised and detail-oriented, you can balance multiple priorities while maintaining a positive, collaborative approach. Experience with Microsoft products, cyber security, fieldworker platforms, Oracle NetSuite, Dayforce, AI, or similar systems is an advantage, as is holding (or working toward) a recognised project management qualification such … an expert, responsible and agile partner, providing vital services to water, power and telecommunications sectors. We work closely with our clients to help protect and improve their assets, enhance customer experience and protect the natural environment. Everything we do is designed to drive continual improvement and move life forward. We are proud to work in partnership with leading More ❯

Define and drive the enterprise-wide architecture strategy supporting the transition from stack-centric IT to product-led, outcome-focused delivery. Establish an architectural vision aligned with commercial objectives, customer experience goals, and operational scalability. Design and govern integration patterns between modern cloud platforms, distributed retail/wholesale sites, and IBM i-series (AS400) systems. Champion modernisation of … Mentor and coach solution architects and senior engineers, raising the overall architectural maturity. Play a leading role in architecture forums, communities of practice, and design reviews. Candidate Profile: Extensive experience as a Lead Solution Architect, Principal Architect, or similar senior architecture leadership role. Proven track record of driving architectural transformation, ideally moving from stack- or project-centric models to … product- and outcome-driven architectures. Deep expertise in enterprise integration and hybrid architecture, including hands-on experience with IBM i-series (AS400) and distributed retail/wholesale site operations. Strong understanding of modern architectural paradigms: domain-driven design, event-driven architecture, microservices, API-first. Experience shaping and scaling architectures on AWS, Azure, or GCP. Exceptional communication and influencing More ❯

Senior Software Developer - Digital and Customer Experience Location: Leeds - Hybrid (UK-based) Level: Senior/Lead Developer Tech Stack: C# .NET | Azure | Blazor | Modern Front-End | DevOps | AI Tools Salary : Up to 80,000 + Benefits Are you a passionate and experienced developer who wants to make a real impact in an award-winning, innovation-driven environment? WRK … strong focus on UI/UX, with a belief that great design elevates functionality A passion for clean, efficient, and maintainable code An appreciation for Agile and Scrum methodologies Experience mentoring others and leading by example A curiosity for emerging tech like AI development tools (e.g. GitHub Copilot) Most importantly, you thrive in a collaborative environment where fresh thinking More ❯

This role will suit someone who is highly organised and a strong communicator with a passion for delivering a great customer experience. Our leading healthcare education client is looking for a Customer Support Representative. This role offers hybrid working, with a minimum of 3 days in the office which is located in Orpington, Kent. The other 2 days … can be worked from home. Role & Attributes We are looking to grow our managers of the future. As our new Customer Support Representative you will engage with our main customers such as hospitals, educational institutions, universities, and selected distributors. You will provide valuable administrative and technical support across our full product range, ensuring high customer satisfaction and quality … data-centric insights, we can help to increase survival and improve healthcare quality. We empower lifesavers and healthcare workers to help them save more lives Responsibilities: As our new Customer Support Representative, you will specifically: Be our customers' go-to person related to Customer Service and Helpdesk Provide customers with high-quality support through phone and digital solutions. More ❯

Overview of Role We are looking for a highly organised and proactive Sales & Provisioning Coordinator to join our team. This is a key role in ensuring a smooth customer journey — from initial sales proposals through to service delivery. This role provides vital coordination and administrative support across sales, provisioning, and project delivery functions. Acting as a key link between … through to delivery Maintain clear and proactive communication with customers throughout the pre-sales and provisioning stages until project handover Act as the first point of contact for incoming customer calls, emails, and general enquiries, directing them to the appropriate teams where required Prepare and maintain accurate data, reports, and documentation to support the sales team in achieving targets … and delivering an excellent customer experience Schedule and coordinate supplier and client appointments for installations and service activations Track and manage hardware warranties, renewals, and support contracts, ensuring timely updates and accurate pricing from vendors and distributors Process product cessation and cancellation requests in line with company procedures Ensure all internal systems, records, and documentation are kept up More ❯

Overview of Role We are looking for a highly organised and proactive Sales & Provisioning Coordinator to join our team. This is a key role in ensuring a smooth customer journey — from initial sales proposals through to service delivery. This role provides vital coordination and administrative support across sales, provisioning, and project delivery functions. Acting as a key link between … through to delivery Maintain clear and proactive communication with customers throughout the pre-sales and provisioning stages until project handover Act as the first point of contact for incoming customer calls, emails, and general enquiries, directing them to the appropriate teams where required Prepare and maintain accurate data, reports, and documentation to support the sales team in achieving targets … and delivering an excellent customer experience Schedule and coordinate supplier and client appointments for installations and service activations Track and manage hardware warranties, renewals, and support contracts, ensuring timely updates and accurate pricing from vendors and distributors Process product cessation and cancellation requests in line with company procedures Ensure all internal systems, records, and documentation are kept up More ❯

Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision … structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT … to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you're a job More ❯

The opportunity: Are you a strategic, customer-focused Product Manager ready to shape the future of innovative SaaS solutions? VML Enterprise Solutions is seeking a Product Manager to take end-to-end ownership of the product lifecycle, from ideation to launch, ensuring every feature and enhancement delivers value to our customers and aligns with business goals. This role is … Enterprise Solutions, this role sits in a team focused on delivering next-generation B2B software and AI-driven platforms across the life sciences industry. With over two decades of experience, we help organisations harness the power of data, analytics, and automation to achieve digital transformation. Our software ecosystem leverages GenAI and NLP to redefine how companies collect, manage, and … act on data, empowering better decision-making, customer experiences, and operational efficiency. This is a pivotal role where you will take responsibility for the success of our products, ensuring that every release delivers measurable value and competitive differentiation. Why Join Us? Impact: Lead the evolution of products that help businesses innovate, automate, and grow. Innovation: Work with cutting-edge More ❯

to execute our sales strategy. High performers in the BDR role will open up new opportunities for career growth within our rapidly growing organization. We're looking for a customer-focused, highly motivated, and driven individual with a desire to grow and advance in a career in sales. If you have a proactive and customer-first mentality with … stage hyper growth company, we are rapidly growing out our process but we want you to help shape our sales process Qualifications 6-12+ months or equivalent sales experience A consistent track record of meeting and exceeding goals Be a highly strategic thinker and problem solver with a solutions first and adaptable mindset Ability to work from our … office off of Kings Cross station, 5 days a week. Opportunity to move to a hybrid schedule once hitting quota! Nice to Haves Experience with Salesforce, Outreach, ZoomInfo, ScratchPad, Gong, and/or SalesNavigator Tech experience or proven success in a fast-paced environment A strong passion for fintech is a plus Excellent written and verbal communication skills More ❯

Dynamics 365 CE Developer Design, develop, and customise Dynamics 365 CE solutions, including plugins , workflows , and integrations Required Experience: * Dynamics 365 CE (ideally Customer Experience) development, configuration and customisation * Ability to develop custom plugins (C#), workflow and actions * Strong Data Integration and Data Migration experience * Excellent communicator, capable of engaging at all levels with stakeholders * Must More ❯

business processes, systems, and requirements, and translating them into technology solutions to support organisational objectives. Key Responsibilities: • Requirements Gathering: Collaborate with internal and external customers to document user/customer requirements using various research methods, facilitating effective change and improved customer/user outcomes. • Requirements and Process Mapping: Support the production of functional and non-functional requirements, business … to meet service needs. Resources: • Financial Responsibility: No budget responsibility • Financial Influence: Provides recommendations to support technology decision-making • Direct Staff Management: Yes, manages 1-5 direct staff Work Experience: • Proven … experience in business analysis within technology • Systems implementation and optimisation experience • Demonstrated ability to create business cases for change • Experience in defining functional, non-functional, and CX/UX requirements, leading to technology implementation More ❯

business processes, systems, and requirements, and translating them into technology solutions to support organisational objectives. Key Responsibilities: • Requirements Gathering: Collaborate with internal and external customers to document user/customer requirements using various research methods, facilitating effective change and improved customer/user outcomes. • Requirements and Process Mapping: Support the production of functional and non-functional requirements, business … to meet service needs. Resources: • Financial Responsibility: No budget responsibility • Financial Influence: Provides recommendations to support technology decision-making • Direct Staff Management: Yes, manages 1-5 direct staff Work Experience: • Proven … experience in business analysis within technology • Systems implementation and optimisation experience • Demonstrated ability to create business cases for change • Experience in defining functional, non-functional, and CX/UX requirements, leading to technology implementation More ❯

and depth of suppliers available to customers, ensuring competitive pricing and great choice. Manage supply data: Ensure accurate, consistent, and maintainable supply data that reduces errors and enhances the customer experience. Drive technical excellence: Help shape and improve the holiday packaging engine, optimising areas like data model, supply availability, and search speed. Monitor performance: Track key metrics such as … efficiency. Look ahead: As Heidi scales, take responsibility for the underlying data model and technical systems that power supply and packaging. What we're looking for from you Integration experience: You've managed integrations end-to-end, including timelines, stakeholders, and complex technical processes. Customer and commercial mindset: You understand how supply and pricing impact both customer experience and business performance. Problem-solving skills: You're resourceful in tackling third-party challenges and finding pragmatic solutions. Collaboration: You're able to communicate effectively with both technical and commercial colleagues, and keep everyone aligned. Technical proficiency: You're confident working with data models, APIs, and system architecture, and can get hands-on when needed. Analytical approach More ❯

the insurance industry? Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. Having achieved rapid growth since being founded in 2011, we've won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK … and methodical, you will leave no stone unturned when securing systems, ensuring that even the smallest risks are addressed. The core attributes we would value in this role: Proven Experience: Experience in infrastructure security engineering or a related role, ideally within the financial or insurance sectors. Technical Expertise: Strong knowledge of cloud (Azure, O365, Amazon) and server infrastructure … firewalls, endpoint protection, alert and remediation, and encryption technologies. Certifications: Relevant certifications such as CISSP, CISM, CCSP, CEH, or AWS/Azure security certifications are highly desirable. Scripting & Automation: Experience in automating security tasks using scripting languages (PowerShell). Analytical Skills: Strong analytical and problem-solving skills with the ability to think critically and adapt to fast-paced environments. More ❯

home We’re looking for an Ecommerce Optimisation Specialist to join one of our dynamic retail clients. If you’re passionate about online shopping, love using data to improve customer experiences, and enjoy driving impactful changes across websites and apps, this could be the role for you. What you’ll do: Oversee all ecommerce optimisation and personalisation initiatives across … websites and apps. Work with the ecommerce trading team to gather A/B testing requirements and implement campaigns that balance customer experience with commercial impact. Manage content updates to ensure a clear and accurate customer journey. Identify opportunities for innovation and implement changes using Bloomreach and other tools. Utilise HTML, CSS, and a strong understanding of … search and merchandising tools (Search and Promote). What we’re looking for: Passion for ecommerce and online retail. Strong analytical mindset with experience in optimisation, personalisation, and A/B testing. Hands-on experience with HTML, CSS, and ecommerce platforms/tools. Be at the heart of driving innovation and delivering experiences that keep our customers coming More ❯