551 to 573 of 573 Customer Experience Jobs in England

Application Services team. This role will play a pivotal part in introducing, configuring, and implementing innovative systems that support internal teams and enhance overall customer experience. Key Responsibilities Collaborate with stakeholders to gather and analyse business requirements Design and model processes and system solutions aligned to business objectives Implement … business functions to ensure successful delivery Continuously review and improve systems to meet evolving business needs The Candidate The successful candidate will demonstrate: Proven experience in IT application systems implementation and delivery Strong knowledge of business analysis techniques, including requirements gathering Experience managing and maintaining SQL databases, including ...

secondment opportunity until the 30th September 2026 Are you looking to take the next step in your career and broaden your leadership experience within Operations? This is a great chance for someone within our Housing or Operations teams to develop their management skills, influence service improvement, and play … frontline services. As Operational Support Team Manager, reporting to the Head of Operational Support, youll lead and motivate a dedicated team delivering high-quality, customer-centred support services across the Operations Directorate. Youll be instrumental in driving consistency and monitoring and analysing performance to improve the customer experience. ...

accounts, and identify opportunities to support clients with additional value‐driven solutions. Working closely with Sales, Product, and Operations teams, you’ll contribute to customer success, retention, and growth. This position offers meaningful progression pathways and the chance to make a real impact in a fast‐evolving technology space. … evolving needs, challenges, and areas where technology can add measurable value. Work closely with the wider sales team to ensure seamless handover, onboarding, and customer experience. Maintain accurate account data, forecasts, and reports to support business planning. Represent the organisation at industry events, trade shows, and networking opportunities. Collaborate ...

. You will manage a portfolio of around 350 customers, building strong relationships, identifying opportunities to upsell and cross-sell, and ensuring a seamless customer experience. Working closely with the engineering team, you will help scope and introduce new products, handle customer enquiries, and support renewals. The role … What we are looking for The ideal candidate will be a natural communicator who enjoys building rapport and delivering excellent service. Key attributes include: Experience in sales or account management , ideally within IT or telecoms A confident and outgoing personality with strong communication skills Ability to manage and grow ...

driven organisation where innovation, people, and progress sit at the heart of everything we do. We’re passionate about technology, obsessed with delivering exceptional customer experiences, and proud to be pioneers in AV and IT solutions for over 30 years. If you thrive in a buzzing sales environment … upsell and cross sell opportunities Managing the full sales cycle from initial enquiry to contract renewal Working closely with internal teams to deliver seamless customer experiences Providing expert advice on products, services, and industry trends Troubleshooting issues and ensuring exceptional post sales support Tracking performance metrics and forecasting future ...

alternative product solutions across the full hardware and services portfolio. Manage accurate forecasting, pipeline reporting, and CRM updates. Deliver timely quoting, order management, and customer communication. Lead regular engagement through calls, QBRs, and face‐to‐face meetings. Work closely with Purchasing, Support, and Finance to ensure a seamless customer ...

match the logistics of giants like Amazon. That’s where our client comes in. They help brands scale faster while delivering top-notch customer experiences, using their tech-driven logistics platform. Since 2018, they've powered over 600 brands - including MUJI, Zoeva, and Scuffers - through their proprietary WMS, Atlas … conversion. What We’re Looking For 4+ years in an Account Executive role with proven sales success. Native English; other European languages a plus. Experience in SaaS or high-growth tech companies is a bonus. Strong B2B sales skills, negotiation, and client relationship expertise. Self-driven, organised, and results ...

teams, you'll uncover what's really happening on the ground, map processes, identify friction points, and design improvements that enhance both colleague and customer experience. You'll collaborate with Technology and Business Improvement teams to deliver impactful solutions, feed insights into the wider change pipeline, and help embed … explanations An analytical, outcomes-driven approach with a strong bias for action The ability to build relationships and collaborate positively across multiple functions Experience in process improvement, operational change, and/or automation What you'll get in return You can expect a salary in the region ...

campaigns before deployment Act as the primary technical contact for assigned clients What You’ll Bring 5+ years’ hands-on CCaaS experience (Five9 strongly preferred) Strong understanding of outbound dialling logic, pacing and campaign optimisation Experience troubleshooting telephony, routing and agent configuration Knowledge of TCPA, caller ID branding … previously, we will consider applications from candidates with comparable skills using one of the following similar tools: Genysys, Max Contact, Connect One, 8x8, NICE CX, RingCentral, Talk Desk, and Dial Pad. This role is being exclusively managed by Mark Conway at CCP. If you have the required experience ...

Mandatory Requirement: Our client is looking for an Active SC Clearance candidates for this role. Design innovative Global WAN, LAN, & WLAN solutions, carefully interpreting customer needs to deliver both standard and non-standard architectural solutions. Act as a thought leader in network transition and transformation, helping clients reduce costs … remove business risks, and improve customer experience. Create high-quality technical designs, detailed cost models, and compelling customer-facing proposals. Act as the bridge between technology and business by presenting integrated network services and explaining difficult technical concepts clearly to a variety of audiences. If you have ...

where priorities evolve frequently, requiring someone who is comfortable with change, proactive in approach, and meticulous in execution. What We’re Looking For: Proven experience working with EPOS/POS or store technology systems in a retail or multi‐site environment Strong background in requirements analysis, documentation, and systems … change Excellent attention to detail, with the ability to manage complex information accurately Experience supporting technology transformation or legacy‐to‐modern migrations Comfortable operating in environments with ongoing change and evolving priorities Strong stakeholder engagement skills across business, technology, and third‐party teams Retail, hospitality, or food & beverage sector ...

team: We are looking for a certified Pega Senior Decisioning Architect to join our team. The ideal candidate will excel in Pega’s Customer Decision Hub and be experienced in developing and implementing advanced decisioning strategies to deliver personalised customer experiences and drive business growth. As a member … team, you will have the opportunity to: Design and implement end-to-end decisioning solutions using Pega Decisioning and Customer Decision Hub. Translate business needs into robust technical solutions in partnership with stakeholders. Lead and mentor teams on Pega decisioning and Next-Best-Action (NBA) strategies. Ensure compliance with ...

client is seeking a Lead Audio Visual Technician to join their talented team and play a pivotal role in delivering AV installations that transform customer experiences across the UK. About the Role As Lead AV Technician, you'll be responsible for overseeing and carrying out installations of audio-visual … SLAs for key clients Assist with sourcing, vetting, and onboarding local installation engineers What the Client is Looking For: A minimum of 3 years' experience installing AV hardware Comfortable working on-site in a client-facing capacity Strong understanding of AV technologies including LCD/LED displays, video conferencing ...

about creating clear, engaging website journeys that put customers first? Do you enjoy owning a website end-to-end from content structure and user experience through to performance and optimisation? We're looking for a Brand Website Manager to take ownership of our brand website and play … role in shaping how customers experience our brand online. The Role As Brand Website Manager, you'll own the day-to-day performance, structure, and optimisation of our WordPress websites. This is a channel-owner role, focused on ensuring the site delivers clear journeys, strong engagement, and meaningful outcomes ...

guide decisions and improve outcomes 👥 Work collaboratively with both technical specialists and business teams ⚠️ Proactively manage risks, challenges, and dependencies 👤 About You ✅ Strong experience delivering ecommerce or digital platform projects 🧠 Confident managing multiple workstreams in a fast-paced setting 📈 Analytical mindset with an understanding of online customer behaviour … proactive, and focused on delivering results 🔥 Ready to make an impact? Apply now and take the lead on exciting ecommerce projects that shape real customer experiences. ...

client is seeking a Lead Audio Visual Technician to join their talented team and play a pivotal role in delivering AV installations that transform customer experiences across the UK. About the Role As Lead AV Technician, you'll be responsible for overseeing and carrying out installations of audio-visual … SLAs for key clients Assist with sourcing, vetting, and onboarding local installation engineers What the Client is Looking For: A minimum of 3 years' experience installing AV hardware Comfortable working on-site in a client-facing capacity Strong understanding of AV technologies including LCD/LED displays, video conferencing ...

Oversee sales forecasting and pipeline management, ensuring timely and accurate reporting. Work closely with internal teams, vendors, and product experts to provide a seamless customer experience. Stay current with industry developments and product knowledge through ongoing learning and training initiatives. What You'll Bring: Experience in an Account ...

VIQU have partnered with a leading provider of software solutions across higher education, conferencing, and events helping organisations streamline operations, enhance customer experiences, and operate more efficiently. This is a pivotal role within their internal technical delivery function, responsible xkybehq for integrations, reporting, data migrat Check out the role … overview below If you are confident you have got the right skills and experience, apply today. Please click on the apply button to read the full job description ...

purpose is to deliver high-quality end-user and infrastructure support, ensuring agreed service levels are met or exceeded, while continuously improving services and customer experience. Key Responsibilities Deliver and support IT infrastructure and end-user services in line with agreed service levels. Support continuous service improvement, embedding customer ...

driven and commercially minded Enterprise Business Development Representative to join our expanding sales team. This is a fantastic opportunity for someone with prior SDR experience who’s ready to take the next step, owning more of the sales process, shaping new business opportunities, and building lasting client relationships. … strategy, implementation, and ongoing requirements. Collaboration: Work closely with your sales team, cross-functional teams, and external partners to deliver a seamless and engaging customer experience. Who are we looking for? Have a genuine passion for sales and are eager to grow your commercial career. Demonstrate an entrepreneurial mindset ...

businesses lower transaction costs and improve conversion. By optimising performance across the checkout journey, they enable merchants to drive revenue while delivering a better customer experience. With strong early traction, the business is now investing in its commercial team to support continued growth. The role This is a high … accurate pipeline management and forecasting What they’re looking for • 3-4+ B2B sales track record in payments • 7+ total years of sales experience • Strong understanding of merchant challenges and payment economics • Ability to manage longer, multi-threaded sales cycles • Commercially sharp, able to articulate ROI and business ...

earned commission over £5,200 You ll receive a basic salary of up to £25,000 per annum (depending on your experience), plus uncapped commission. About Us We re London s largest and fastest-growing 100% full-fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most … commission is genuinely achievable. What you ll be doing: Visiting potential customers door-to-door. Engaging with customers, explaining our service, and delivering excellent customer experience. Acting as the face of Community Fibre in your assigned areas. Identifying and close new sales opportunities. Sharing tips and best practices with ...

about sales? Join my client’s high-performing Sales team in Shoeburyness and play a key role in winning new business and building lasting customer relationships. You’ll be responsible for outbound sales, qualifying customer needs, presenting tailored solutions, and closing deals—while working to clear targets … player who thrives in a fast-paced environment About the company: They’re an award-winning UK provider of Communication Technology, delivering Simply Brilliant Customer Experiences through our values of Innovation, Integrity, Ambition, Knowledge, and Inspiration . If you are interested to learn more about this opportunity, or would ...