551 to 575 of 921 Customer Experience Jobs in England

Line Service Desk. You'll provide hands-on technical support, take ownership of incidents through to resolution and deliver an exceptional customer experience. Key Responsibilities • Provide 2nd Line deskside support for hardware, software and application issues. • Act as the escalation point for technical incidents from the Service Desk. • Take … Line Support where appropriate. • Keep users informed with regular updates throughout the incident lifecycle. • Build strong relationships with end users and provide excellent customer service. • Support continuous service improvement initiatives and follow ITIL best practice. • Work collaboratively with wider IT teams to ensure outstanding service delivery. Skills & Experience ...

About us We are a leading UK technology company delivering transformative, data driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience . Trusted … real world , someone who can balance risk with delivery and give clear, practical advice that teams can act on. You'll already have experience in a technical security, assurance, or architecture role, with a solid grasp of how to secure modern environments across applications, infrastructure, and cloud. ...

base articles Supporting the installation, commissioning, and configuration of telemetry and sensor solutions Identifying recurring issues and recommend improvements to enhance product reliability and customer experience Required profile What makes you a great fit? Above all, you are a hands-on technical problem solver with strong knowledge … telemetry systems, sensor technologies, and a genuine drive to deliver outstanding support experiences. We would also imagine that you have: 3+ years of experience in a technical support or field engineering role involving telemetry, sensors, or instrumentation Solid understanding of communication protocols (e.g., MQTT, Modbus, Cellular IoT) and sensor ...

About us We are a leading UK technology company delivering transformative, data driven solutions for the energy sector and beyond. With two decades of experience, we help organisations unlock the power of smart data to improve efficiency, reduce cost to serve, and enhance customer experience. Trusted by millions … Infrastructure Engineer with experienceoperating and modernising enterprise infrastructure across both Azure cloud and traditional on-premises environments. You will have hands-on experience designing,implementingand supporting infrastructure solutions, balancing project delivery with operational support responsibilities within an Agile delivery framework. Essential Skills & Experience Strong experience with Microsoft ...

business that is transforming how organisations across the UK manage their utility services. With a strong focus on sustainability, innovation, and simplifying the customer experience, this company offers a genuinely modern, supportive, and forward-thinking environment, where the Technology team plays a key role in driving growth . … Helm charts Desirable (but not essential) Using AI to enhance productivity, such as code generation or coding assistance Code written in C#/.NET Experience with scripting tools such as PowerShell, Bash, Python, or Bicep Understanding of observability platforms If you're looking to progress your DevOps career within ...

update our current regression packs and executing test runs with the follow up execution reports for key stakeholders. It is imperative that our customer experience is at the forefront of this role. Candidates should have a methodical approach, with a keen eye for detail and problem solving skills. … guide Graduate QAs in the ISTQB practises Comply with the company's Health & Safety, Data Protection, Information Security, PCI & DSP policies and procedures. Skills & Experience: An understanding of the Software Development Life Cycle (SDLC) Strong analytical and problem solving skills Confidence in troubleshooting complex problems and performing the Root ...

gainadditionalvalue. Support wider AI initiatives as priorities evolve, whilemaintainingfocus on scalable enterprise capability rather than isolated personal productivity or small-scale development activity. Experience & Knowledge Strong understanding of AI technologies, agentic AI patterns, developmentplatformsand the role of data in enabling enterprise AI solutions. Experience delivering technology transformation, platformenablementor … digital programmes within complex organisations. Ability toidentifyopportunities where AI agents, AI-enabled applications and core platform integration can improve business processes, decision-making and customer experience. Experience working with technical teams to define delivery frameworks, standards,guardrailsand reusable patterns. Proven project or programme delivery experience using Agile ...

Designer | Earn £60,000 with hybrid working and great company perks in a role where your ideas shape the customer experience. We're looking for a talented UX Designer to join a growing digital team in Hemel Hempstead . This is a fantastic opportunity to influence every stage … customer journey, using insight, experimentation and user-centred design to create intuitive digital experiences that make a real commercial impact. If you're passionate about improving online journeys through data-driven design, this could be the perfect next step in your career. Why apply for this UX Designer role ...

Manager | Earn £60,000 with hybrid working and great company perks in a role where your ideas shape the customer experience. We're looking for a talented UX Manager to join a growing digital team in Hemel Hempstead . This is a fantastic opportunity to influence every stage … customer journey, using insight, experimentation and user-centred design to create intuitive digital experiences that make a real commercial impact. If you're passionate about improving online journeys through data-driven design, this could be the perfect next step in your career. Why apply for this UX Manager role ...

solutions. In this role, you will sit within the NOC as the final escalation point for complex incidents, while also delivering professional services across customer sites. You will design, deploy, optimise and support wireless and network solutions, carry out Wi Fi surveys, and contribute to high-quality project delivery … across a diverse customer base. You will thrive in this role if you enjoy working in an MSP environment, take pride in service quality and customer experience, and enjoy mentoring junior engineers. In return, you will benefit from a long-term approach to development, a welcoming team ...

reliable EV charging solutions. We launched in 2021 with the bold ambition to transform the EV charging space through a relentless focus on the customer experience, great software, and beautifully designed British hardware. In a short timeframe, we became Trustpilot's highest rated EV charging manufacturer … grow the function as the company grows. Key responsibilities Commercial contracting Draft, negotiate and manage the full range of B2B agreements — customer, channel, distribution, partnership, procurement and supplier contracts — including pricing, service levels, warranties, liability, IP and termination. Support tenders, RFPs and major commercial negotiations with practical, deal-focused ...

restaurant, grocery and convenience partners across the globe. About this role Just Eat Takeaway.com is looking to hire a Backend Software Engineer for our Customer Order Platform team. In this role, you'll be a key player in optimising our customer order platform to enable a seamless order … journey. You'll design and develop scalable, high-quality software solutions that enhance the customer experience on a global scale. Location: Hybrid- 3 days a week from our London office & 2 days working from home Reporting to: Technology Manager These are some of the key components ...

business wants a builder, someone who enjoys creating products and turning ideas into reality. Roughly 70% of the role is product development, building new customer facing features, new games and mechanics, checkout and customer account improvements. It also covers the internal tools and dashboards behind them. Around … Prize Portal. What you will bring Front end. HTML, CSS and JavaScript, with modern frameworks such as React or Vue. Back end. PHP. Solid experience working within an existing PHP codebase is equally welcome, along with APIs, authentication and business logic. Databases. MySQL, database design and query optimisation. Platform. ...

opportunities to grow engagement across our market-leading services. This is more than a sales role. It's about becoming a trusted advisor, understanding customer challenges and connecting organisations with the expertise, insight and solutions that help them succeed. For this role is essential that you have experience … Affiliate Partner Programme. Identify new business opportunities and develop existing accounts through strategic engagement. Work collaboratively across internal teams to deliver an exceptional customer experience. Capture customer activity, opportunities and pipeline information using CRM. Produce reports, market insights and account development plans. Represent the company at industry events ...

cross-functionally to align product and engineering goals Handle the critical moments - confidently manage incidents and high-pressure challenges What you'll bring Strong experience delivering complex software systems at scale Proven ability to lead technical direction within a team or domain Expertise in JavaScript/TypeScript, Node.js … React Solid understanding of architecture, APIs, and database design Experience with DevOps, CI/CD, testing, and modern engineering practices A passion for mentoring and developing others The ability to balance fast delivery with long-term quality and scalability What makes you stand out You're a problem-solver ...

biggest risks sit. Be the person who understands this part of the business better than anyone else. Manage day-to-day fraud investigations and customer complaints alongside the team, ensuring cases are resolved accurately, quickly, and in line with regulatory requirements. At Lendable, we believe in being close … problem - working directly with the customer experience so we understand what needs fixing, not just what the data says. Drive improvement through data Pull and interpret data yourself to surface patterns - in fraud typologies, complaint root causes, and resolution quality. Feed trends and emerging risks back ...

could really do with your help. MOO’s Post‐purchase domain spans the physical and digital worlds: order orchestration, manufacturing, fulfilment, shipping and customer support tooling. As we scale, we’re consolidating tooling for CS and Ops, improving data visibility across the order journey, integrating new carriers, and increasing … throughput in manufacturing while protecting customer experience and margin. You’ll partner closely with Nexus and Forge teams to deliver a coherent, scalable architecture and unblock cross‐team delivery. We are looking for someone who is able to work 2-3 days a week out of our Camden ...

that supports millions of customers globally. You'll join a collaborative Agile Scrum team responsible for designing, building and enhancing backend services within the customer accounts domain while working alongside engineers across the wider platform. The successful Golang Engineer will play a key role in developing scalable backend services … contributing to CI/CD best practices, and helping deliver innovative customer experiences using modern cloud-native technologies. Key Responsibilities: Design, develop and maintain scalable backend applications using Golang. Build and enhance microservices supporting the global Loyalty & Benefits platform. Develop high-performance RESTful APIs and integrate asynchronous messaging services ...

Barclays is seeking an AI Engineer to lead the evolution of our Conversational Assistant within the Digital Customer Experience team. You will drive innovation, shape AI/ML initiatives, and redefine customer experiences across digital channels. You will design conversations, chat and self-service experiences, oversee model ...

Head of Product – Mobile App . You will own the strategy, roadmap and commercial performance of the AA App, leading multidisciplinary teams to deliver customer experiences that increase engagement, retention, revenue and advocacy. This is a high-profile leadership role requiring strategic thinking, strong commercial judgement and exceptional stakeholder … doing? Define and deliver the long-term product vision, strategy and roadmap for the AA App, positioning it as a key platform for customer engagement and sustainable growth. Lead, coach and develop multidisciplinary teams across Product, Design, Content, Business Analysis and Engineering, creating clarity, accountability and an environment where ...

everywhere. More about our mission and what we offer . Job Description How should global money work? How do you take a complex, stressful experience and make it simple, calming even? How do you challenge the way it s always been done? How do you collaborate in a human … product to new markets, balancing a global vision with local nuance Work with design leads from across Wise to build a single, seamless experience for customers Directly lead three content designers, mentoring and supporting their career growth You'll also be part of the Content Guild, and will regularly ...

by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience £27,052 - £30,024 Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year) A Company van Attractive pension scheme … Help to create a thriving Yorkshire thats right for customers and the environment by accurately reading domestic and commercial water meters while delivering excellent customer service. In this role, you will focus on achieving positive outcomes for customers, colleagues and the business, taking ownership to see tasks through ...

Benefits Build resilient cloud platforms that support critical national services. We're recruiting Site Reliability Engineers to join a global leader in AI-powered customer experience and cloud technology. Following the award of a major government programme, they're expanding their engineering teams to build and support highly … post-incident reviews and driving continuous service improvements Supporting containerised workloads using Kubernetes and Docker What we're looking for You'll ideally have experience in a Site Reliability Engineering, Production Engineering, Cloud Operations or NOC environment with exposure to: Linux systems administration AWS cloud infrastructure Kubernetes and Docker ...

diverse portfolio that combines digital innovation, organisational change, performance insight, and communications, building the foundations, capability and culture needed to improve services and transform customer experience through Artificial Intelligence. You will lead high‐performing services that deliver efficient, joined‐up, customer‐focused outcomes and use performance intelligence ...

smooth transition into delivery Build trusted client relationships and identify opportunities for long-term growth Work closely with internal teams to deliver an exceptional customer experience Share market feedback to help improve sales processes and lead conversion What do you need as a Sales & Account Manager? Proven success … consultative sales or business development role Experience running discovery calls and closing new business Strong objection handling and negotiation skills Outstanding communication and relationship-building skills Highly organised with a proactive, target-driven approach Experience selling digital marketing services would be advantageous ...