576 to 600 of 3,069 Customer Experience Jobs in England

Seed Warehouse, Hertford, UK Salary: up to £75,000, depending on experience. Zoocha is seeking a Lead UX Consultant within our growing cross-functional Experience Team. This is a new role within the agency, reporting directly to the Creative Director. Why we are hiring We are embarking on a … new creative, strategic and experience capabilities to complement our industry-leading Drupal design and build offering. We are looking for seasoned UX/CX and strategy practitioners to join the team and help us realise our vision and shape the future of experience design at a vibrant, growing … of analysing and interpreting data (e.g. GA4, Hotjar) and experience of conversion rate optimisation approaches and tools Significant experience creating UX/CX deliverables such as wireframes, prototypes, journey/experience maps, user flows, personas, information architecture etc. Experienced creating user stories and product backlogs The ability More ❯

Job Title : Business Development Manager Contract Type : Permanent Full-Time Salary : Negotiable dependent on experience + commission Benefits : Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy : Solihull - Office based Working Hours : 0845 - 1730 What to wear … meeting and presenting to prospect clients and driving new client wins. This role is essential in promoting the company's services and delivering exceptional customer experiences, as well as working closely with internal teams to ensure new clients are successfully on boarded. The role will be instrumental role in … business opportunities, working alongside our Business Development Manager to nurture client relationships, and generate a robust sales pipeline. Additional responsibilities may include management of customer accounts, developing existing relationships and spotting new opportunities to ensure profitable growth. You will create and manage a sales pipeline, regularly communicate with your More ❯

Job Title : Business Development Manager Contract Type : Permanent Full-Time Salary : Negotiable dependent on experience + commission Benefits : Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy : Norwich - Office based Working Hours : 0845 - 1730 What to wear … meeting and presenting to prospect clients and driving new client wins. This role is essential in promoting the company's services and delivering exceptional customer experiences, as well as working closely with internal teams to ensure new clients are successfully on boarded. The role will be instrumental role in … business opportunities, working alongside our Business Development Manager to nurture client relationships, and generate a robust sales pipeline. Additional responsibilities may include management of customer accounts, developing existing relationships and spotting new opportunities to ensure profitable growth. You will create and manage a sales pipeline, regularly communicate with your More ❯

M&A houses - including blue chip firms such as Blackstone, Goldman Sachs and McKinsey. With an NPS of >80, we lead the market on customer satisfaction and strive for excellence in everything we do. Operating globally with offices in Amsterdam, London, Frankfurt, Warsaw, Bangalore and (soon) New York, Gain.pro … growing businesses, recognized in the Deloitte Technology Fast 500 EMEA 2023 and the 8th edition of FT1000: Europe's Fastest Growing Companies. Our SaaS Customer Success organization Until now, ourteam delight our customer base of >150 PE investors, Investments Banks and Consultancies across Europe with tremendous success. We … CSAT of 100%. To serve our over 4,000 users in the best way across Europe and beyond, we are looking for a Customer Success Manager to engage with our customers and support them on all matters related to our platform. You now have the unique chance to More ❯

M&A houses - including blue chip firms such as Blackstone, Goldman Sachs and McKinsey. With an NPS of >80, we lead the market on customer satisfaction and strive for excellence in everything we do. Operating globally with offices in Amsterdam, London, Frankfurt, Warsaw, Bangalore and (soon) New York, Gain.pro … growing businesses, recognized in the Deloitte Technology Fast 500 EMEA 2023 and the 8th edition of FT1000: Europe's Fastest Growing Companies. Our SaaS Customer Success organization Until now, ourteam delight our customer base of >150 PE investors, Investments Banks and Consultancies across Europe with tremendous success. We … CSAT of 100%. To serve our over 4,000 users in the best way across Europe and beyond, we are looking for a Customer Success Manager to engage with our customers and support them on all matters related to our platform. You now have the unique chance to More ❯

years now. We play a critical role in bridging the gap between technical innovation and business needs, delivering tailored solutions that drive our customer success.We are Miro problem-solvers, create high impact and high-value solutions for anything Innovation and Collaboration and are looking forward to getting to know … important link between the Go-To-Market and the Product/Engineering parts of the company and will be a key partner to Sales, Customer Success, and Partnerships teams in shaping how our customers use the product and how our product evolves with the customers' needs. What you'll … do Partner with Account Executives to understand customer's current challenges, requirements, and business objectives for the Enterprise and Large Enterprise business segment (2,000 - 15,000 employees) Present demos and create reusable assets (videos, talk tracks, best practices) to ensure efficiency and continuously improve customer experience More ❯

the success of Sellers in our store by analyzing data, discovering and solving real world problems, and building metrics and business cases to improve customer experience. We are focused on your success and want to build future leaders within Amazon. A key component of the role is to identify … from multiple sources and compiling it into a digestible and actionable format. BASIC QUALIFICATIONS - 3+ years of tax, finance or a related analytical field experience - 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience - 3+ years … of business or financial analysis experience - Bachelor's degree or equivalent - Experience defining requirements and using data and metrics to draw business insights - Experience with Excel - Experience with SQL PREFERRED QUALIFICATIONS - 3+ years of business analyst, data analyst or similar role experience - Experience working More ❯

values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. We dream big - We are seeking innovators who have a … knack for designing immersive, creative and engaging digital ecosystems, products, and services - and we execute small - sweating the details to create consistent, performant customer experiences. Our Experience team delivers for brands including Lego, Samsung, Yves-Saint Laurent Beauty, Ford, HSBC, Duracell, Microsoft, Diageo and Specsavers. What we need … crafted products and services. You'll lead projects and teams in creating and implementing human-centered design strategies that enhance our clients' services and customer/employee experiences. This role requires an empathetic, strategic, and creative Lead with a deep background in service design, exceptional strategic thinking, and the More ❯

and operational excellence, we're seeking an experienced and visionary Director of Operations to lead our international operations, optimize processes, and ensure world-class customer satisfaction. The Role: As Director of Operations, you'll oversee and improve the end-to-end operational framework, from supply chain and fulfillment to … customer experience. You'll work closely with international partners and cross-functional teams to expand into new markets, refine workflows, and deliver exceptional quality. With a focus on scalability and efficiency, you'll ensure our global operations support the company's ambitious growth goals. Key Responsibilities: Strategic Leadership & International … stock forecasting accuracy and supply chain workflows to ensure cost-effectiveness and scalability. Proactively monitor KPIs and implement corrective measures to address performance gaps. Customer Experience Excellence Collaborate with customer service and tech teams to ensure seamless multilingual support and a smooth customer journey. Use customer More ❯

its clients. This collective strategy between Sales and Marketing teams turn interest into potential customers. ELEVATE's CONCEIRGE team are knowledgeable professionals that are customer-centric and sales-driven. We value teamwork, creativity, innovation, and flawless execution. We are thinkers, doers, storytellers, and problem solvers. Above all, we live … Lead Development Representative is responsible for answering inbound leads from various sources, working to foster the relationship, and determine the specific needs of each customer on behalf of the world's largest and most prestigious companies. This individual will provide a crucial link to connect with prospects, build rapport … gather information, and identify opportunities that meet the minimum qualification criteria for our customer sales teams. You will work closely with multiple project managers to execute personalized telephone and email outreach, on a range of commercial real estate solutions and products. This role requires a passion to continually demonstrate More ❯

to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create and maintain digital risk profiles. Utilizing the expertise of a global transformation team of KYC and banking industry experts, as well … strategic data, technology and consulting partnerships, enables seamless integration of Encompass into existing workflows and systems. With Encompass the world's leading banks improve customer experience and increase business opportunities through consistent regulatory compliance and risk mitigation. With offices in Amsterdam, Glasgow, London, New York, and Sydney, we … assessment, and compliance automation. You will collaborate with cross-functional teams, including engineering, data science, sales, and compliance, to develop innovative solutions that enhance customer experiences and regulatory adherence. You will be capable of thinking both broadly about a platform, but also specifically about applications within that platform, ensuring More ❯

role for you. Who are we? Amazon's transportation systems get millions of packages to customers worldwide faster and cheaper while providing world-class customer experience - from checkout to shipment tracking to delivery. Amazon businesses continue to experience a rapid expansion into new markets and geographies. Our … initiatives within the ShipTech org. Our vision is to reliably measure & assure quality of software releases at high velocity with a focus on improving customer satisfaction, moving quality upstream, providing reviews & audits through consultation, and improving testing productivity using automation & tooling. BASIC QUALIFICATIONS 2+ years of quality assurance engineering … experience. Experience in automation testing. Experience in manual testing. Experience in UI and API automation testing (Selenium/SOAPUI). PREFERRED QUALIFICATIONS Experience in API & Mobile testing. Experience designing and planning test conditions, test scripts, and test data sets to ensure appropriate and adequate coverage More ❯

D365 CRM Developer | Dynamics CRM Developer | Global Banking Rollout Project 3 Month Contract £550-£700 per day depending on experience and seniority Outside IR35 Hybrid London (Victoria) location. 1-3 days per week in the office, depending on your location and circumstances We’re working with a long-standing … services, has built a strong reputation over the past 40 years and is now expanding further into the FinTech space. The Tech: D365 CRM (Customer Service/Customer Excellence) C# and .NET Framework Azure (Functions, Logic Apps, etc.) Azure DevOps, MSBuild, Release Management TDD, BDD, CI/CD … cross-regional teams UK, US, Brazil — including architects, QA and programme leads What we're looking for: Senior-level CRM developer with deep D365 Customer Experience/Customer Engagement expertise Strong .NET and Azure engineering background Familiar with high-volume data structures, enterprise architecture and system integration More ❯

D365 CRM Developer | Dynamics CRM Developer | Global Banking Rollout Project 3 Month Contract £550-£700 per day depending on experience and seniority Outside IR35 Hybrid London (Victoria) location. 1-3 days per week in the office, depending on your location and circumstances We’re working with a long-standing … services, has built a strong reputation over the past 40 years and is now expanding further into the FinTech space. The Tech: D365 CRM (Customer Service/Customer Excellence) C# and .NET Framework Azure (Functions, Logic Apps, etc.) Azure DevOps, MSBuild, Release Management TDD, BDD, CI/CD … cross-regional teams UK, US, Brazil — including architects, QA and programme leads What we're looking for: Senior-level CRM developer with deep D365 Customer Experience/Customer Engagement expertise Strong .NET and Azure engineering background Familiar with high-volume data structures, enterprise architecture and system integration More ❯

D365 CRM Developer | Dynamics CRM Developer | Global Banking Rollout Project 3 Month Contract £550-£700 per day depending on experience and seniority Outside IR35 Hybrid London (Victoria) location. 1-3 days per week in the office, depending on your location and circumstances We’re working with a long-standing … services, has built a strong reputation over the past 40 years and is now expanding further into the FinTech space. The Tech: D365 CRM (Customer Service/Customer Excellence) C# and .NET Framework Azure (Functions, Logic Apps, etc.) Azure DevOps, MSBuild, Release Management TDD, BDD, CI/CD … cross-regional teams UK, US, Brazil — including architects, QA and programme leads What we're looking for: Senior-level CRM developer with deep D365 Customer Experience/Customer Engagement expertise Strong .NET and Azure engineering background Familiar with high-volume data structures, enterprise architecture and system integration More ❯

on both technical skills and consultative expertise. Team Performance & Collaboration : Managing a high-performing team while ensuring they work closely with Product, Sales, and Customer Success teams. Strategic Engagement & Customer Outcomes: Presales Strategy & Execution : Crafting a detailed presales strategy that aligns with the overall sales goals and customer needs; refining existing methodologies and optimising processes for better customer outcomes. Ensuring these processes are adaptable as the company scales will be key. Customer Journey : Have a direct impact on the customer experience, from technical discovery through to post-sales. Building strong relationships with prospects … with competitive differentiators, use case examples, and technical insights is an ongoing part of the role. Product Feedback : Acting as a liaison between the customer and the product team will require you to collect customer feedback, pinpoint gaps, and advocate for necessary enhancements to the services roadmap. What More ❯

supporting Kindle Managed and Enterprise Publishers (KMP and KEP) to publish their content in Kindle smoothly by removing any blockers. Also, this role assesses customer issues in the view of technique and operation to improve customer experience, and provides solutions to ensure the best interaction between customer … tool through audit or data analysis of publisher contacts Work together with relevant stakeholders to solve publisher issues Identify improvement areas of efficiency for customer and team members through daily work observation Provide guidelines on time adherence and lobby management Encourage team to make a positive environment and to … this role. Vendor Contact handling (30%) Business task operation (30%) Project (20%) Meeting with team/stakeholders (15%) Others (5%) BASIC QUALIFICATIONS Requirements: Demonstrated experience of at least 1 year in a front line external (customer or supplier) facing role requiring email, voice or message board type of More ❯

about delivering outstanding service in a fast-growing Tech Company? Transport Exchange Group (TEG) is looking for a for a dedicated and solution-focused Customer Support Specialist to join our Customer Support team. You’ll be at the heart of our mission to provide high-quality support, resolve … business. We have presence in the UK, India and Ukraine. As part of our growth, we’re committed to delivering a best-in-class customer experience—and that starts with you. What You’ll Be Doing Deliver excellent customer service through inbound and outbound phone and email … regularly reviewed and up to date Monitor and resolve daily member-to-member complaints, building trust and confidence Act as the voice of the customer—escalating feedback to inform product and service improvements Collaborate with internal teams to ensure a seamless member experience What We’re Looking For More ❯

about delivering outstanding service in a fast-growing Tech Company? Transport Exchange Group (TEG) is looking for a for a dedicated and solution-focused Customer Support Specialist to join our Customer Support team. You’ll be at the heart of our mission to provide high-quality support, resolve … business. We have presence in the UK, India and Ukraine. As part of our growth, we’re committed to delivering a best-in-class customer experience—and that starts with you. What You’ll Be Doing Deliver excellent customer service through inbound and outbound phone and email … regularly reviewed and up to date Monitor and resolve daily member-to-member complaints, building trust and confidence Act as the voice of the customer—escalating feedback to inform product and service improvements Collaborate with internal teams to ensure a seamless member experience What We’re Looking For More ❯

EMEA region. The role will also support the business in all legal matters relating to the day to day running of the business, including customer negotiations, procurement, responding to supplier questionnaires and dealing with data protection/GDPR queries. The role will report to the General Counsel. About Smart … EMEA region. The role will also support the business in all legal matters relating to the day to day running of the business, including customer negotiations, procurement, responding to supplier questionnaires and dealing with data protection/GDPR queries. The role will report to the General Counsel. About Smart … Communications Smart Communications is a leading technology company focused on helping businesses engage in more meaningful customer conversations. Its Conversation Cloud platform uniquely delivers personalized, omnichannel conversations across the entire customer experience, empowering companies to succeed in today's digital-focused, customer-driven world while also More ❯

scalability, and reliability of our data processes. About the company Company Anecdote/Anecdote is an innovative, AI-first startup revolutionizing how companies analyze customer feedback. Our AI-powered platform consolidates feedback from app reviews, support chats, surveys, and social media into a single, easily accessible space. This enables … companies like Grubhub, Dropbox, and Careem to collect and derive actionable insights and deliver a better, real-time customer experience that drives sustainable growth. We are backed by top investors, including Neo, Sukna, Race Capital, Propeller, and Wamda, having raised $3.5m to date. Responsibilities Integrate and Scale: Extend … the master and owner of these integrations. Optimize AI Pipelines: Ensure our AI pipeline works like clockwork. Improve and support its complex infrastructure. ML Experience: Practical experience with ML, including classification, clustering, time series forecasting, and anomaly detection. You need to know the concept and be handly with More ❯

unique benefits that address the needs of businesses. 2. The challenges we tackle: As with every project within Amazon, we work backwards from our customer's needs and the challenges they have. Our team tackles some of the toughest problems in retail search for businesses: • Streamline the discovery and … purchase experience for products across and remove all stress in the process. It will be as easy to discover and purchase "the one". • Inspire our customers with beautiful experiences and relevant products. • Personalize customer experience to help them find useful products that match their preferences, interests … their decision-making process. • Allow customers to create their personal work preferences and use that to influence the website's shopping experience. • Improve the customer's search experience on the website by providing intelligent filter using user profile, their industry and job function. 3. The Technology: In order More ❯

Our business purpose is to 'do amazing things with data and technology' to drive value and make a difference on behalf of our diverse customer base. We are passionate, progressive, and innovative and serve more than 1000 commercial and government organisations; we specialise in four key areas of capability … globe, using data and AI Operations & Logistics : Software systems to support complex business operations and logistics planning Digital Strategy and Transformation - Shaping and implementing customer experience across all digital channels Complex cloud IT platforms - building systems and networks that are characterized by large volumes of data and high … with Business Units to ensure alignment of product development with business goals. Work closely with other departments such as product owners, marketing, sales, and customer support to ensure the software products meet market needs and customer expectations. Software Development Leadership Oversee the entire software development lifecycle, from initial More ❯

area will be crucial in maintaining our competitive edge and enabling sustainable growth. You will play a central role in the business, owning the customer experience and collaborating with senior leaders to set the product and technical vision and strategy. This is a hybrid role where we would … Take every opportunity to communicate the product vision to the business, ensuring high levels of understanding and buy-in within every team. Foster a customer-centric culture in the business, proactively sharing all insights and ensuring feedback from all customer-facing teams is used to inform product decisions. … the wider business has a clear view and understanding of progress and changes at all times. Ensure you have the right blend of talent, experience, and team structure to enable your team to successfully execute the product and technical strategies. Collaborate closely with the Head of Product and Engineering More ❯

customers' customers-to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. What You'll Do Teradata's comprehensive suite of AI/ML technologies and capabilities, externally … sales opportunities to line of business and analytics buying centers at our top targets. Industry Focus Areas for AI Industry Specialists include: Financial Services Customer Experience Healthcare Government Retail/CPG Manufacturing/Supply Chain Communications/Media/Entertainment Telco Achieving expansion targets - in coordination with Account … Executives, Customer Success Managers, and Industry Strategists, you will build and manage an expansion opportunity pipeline for ClearScape Analytics with an industry focus, sufficient to achieve current and future targets. Account planning & strategy - you will coordinate and execute the sales strategy for your focus industry; from top-down awareness More ❯