751 to 775 of 1,484 Customer Experience Jobs in England

is BT's powerhouse, with our expert technologists, we have a unique position in BT. By bringing together our technical and commercial expertise, and our insight and passion for customer experience, we help BT stand out from the competition. With the best networks and smart innovative products, combined with a personal experience, it sets us apart from … to our future. We want to improve people's lives for the better in welcome, relevant, and affordable ways and we'll be fast to market with an effortless experience to match. We will continue to focus on developing our converged network capabilities which will give customers seamless connectivity. Our skilled people will lead this technological revolution, not only … Deployment Management: Work with project & engineering teams to coordinate and manage the phased rollout of infrastructure across all user groups. Endpoint & Application Troubleshooting & Remediation: Use extensive enterprise application development experience to respond to, identify, and troubleshoot issues with enterprise applications. Solution Engineering: Collaborate with BT EAs, SAs, and other stakeholders to propose and implement solutions for legacy or incompatible More ❯

Europe. You're a collaborative player-coach who thrives on developing agile teams and empowering individuals to reach their full potential. You're seeking a company that genuinely values customer success, employee well-being, and career growth. Guidewire delivers industry-leading software and analytics trusted by Property & Casualty (P&C) insurers worldwide, enabling them to innovate, engage, and grow … Integrated Marketing for EMEA, you'll strategically align and oversee marketing initiatives across multiple channels, emphasizing field marketing, demand generation, and localized product marketing. You'll ensure a cohesive customer experience that aligns directly with revenue objectives and business growth. Reporting directly to Guidewire's Chief Marketing Officer, you'll collaborate closely with our Managing Director for Europe … marketing). Foster alignment and collaboration with sales, business. development, and product teams. Manage marketing budgets, timelines, and provide regular, data - driven performance reports. Qualifications: Minimum of 5 years' experience leading marketing teams in B2B software environments. Proven ability to build and lead agile, high-performing marketing teams. Strong experience as an individual contributor in product marketing and More ❯

year having gone through a digital transformation process including a replatform to a new headless architecture and have ambitious plans to grow further. We are a truly multi-channel, customer-centric brand, underpinned by best in class technology and most importantly our exceptional people. We are now looking for an experienced, commercially minded Head of E-Commerce to oversee … all aspects of our E-commerce business. You will report to the Channel Director and will work hand in hand with Head of brand, Head of customer, Head of retail. You will have direct ownership of the online P&L and customer experience, performance marketing, operations and execution of trading strategy. As Head of E-Commerce you … relationships. What you'll be doing: Own and deliver the ecommerce P&L and growth strategy for White Deliver a best in class and data driven end to end customer journey. Identify efficiency and optimisation opportunities across all aspects of the business, driving margin and profitability metrics. Drive sales and new customer growth through channel specific performance marketing More ❯

support activities including backups, patching, and script deployments. • Accompany customers towards Cloud technologies, PaaS data platforms and other cloud-native Data Services. • Ensure the storage, processing, and quality of customer data • You will be expected to deliver large-scale data migration and/or modernisation projects • You’ll support and manage the environments of key strategic customers. • You'll … shadow and mentor other engineers to help them resolve complex support issues • You'll engage with key customer stakeholders in technical, pre-sales and commercial conversations • You'll be expected to deliver workshops (either standard or bespoke) to customers • You'll be able to produce new written technical content for external use by our customers • You'll be required … to present content to a mixed-skilled audience Teams to collaborate with • Customer Experience and Managed Services – ensure we are consistently providing the best service to our customers, proactively monitoring their needs, and integrating their feedback into our future portfolio and propositions • Customer Success and Growth – ensure that the portfolio is up to date, meets customer More ❯

deliver tangible business value through the implementation of transformation initiatives. The individual will: - Spearhead large-scale strategic change initiatives and transformation programs - Drive efforts to boost operational efficiency, elevate customer experience, and propel business growth - Collaborate with executive team to align program objectives with company vision and priorities - Develop comprehensive program plans outlining timelines, resources, risk mitigation, and … raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing BASIC QUALIFICATIONS - Experience in leading large-scale, complex transformation programs or strategic initiatives. - Understanding of project management methodologies, risk management, and change management principles. - Excellent communication, negotiation, and interpersonal skills to effectively More ❯

as AI-powered tools. You will contribute to innovative, leading-edge solutions by collaborating with clients across all levels of their organisation, helping them tackle business-critical challenges including customer and credit optimisation. It presents an excellent opportunity to shape the future of credit risk management in a dynamic, technology-enabled landscape. The role will also involve contributing to … and build out automation capabilities. Identifying opportunities to automate credit processes and improve workflow efficiency (process, data, infrastructure). What will you need to do it? Minimum 3 years’ experience working within credit risk (bank, building society or fintech) End-to-end credit lifecycle awareness including understanding how lifecycle stages link to key controls (risk strategies, decisioning, policies, governance … and management information), customer experience and regulation. An understanding of credit risk governance structures, key credit committees, policies and procedures. Understanding of corporate borrower financial statements (Balance Sheet, P&L). Previously held delegated authority would be an advantage (but not essential). Knowledge of core lending products (e.g. term loans, invoice finance, familiarity with participation structures and More ❯

data. They’re now hiring a Principal Data Scientist to lead high-impact analytics and machine learning projects across a wide variety of real-world domains - from manufacturing to customer experience and commercial optimisation. Working closely with a multidisciplinary team, you’ll have the autonomy to shape technical approaches while staying closely tied to commercial outcomes. This role … challenges. You’re just as comfortable in Python as you are in a boardroom, and you’re motivated by measurable impact, not just model accuracy. Requirements: 5+ years of experience applying data science in commercial settings Proven ability to lead data science projects from concept to production Strong Python skills (including libraries like Pandas, NumPy, Scikit-learn); experience … with other languages is a plus Deep understanding of statistical modelling, predictive analytics, and optimisation techniques Comfortable working with cross-functional teams, including engineers, product leads, and client stakeholders Experience with A/B testing and causal inference methodologies Bachelor’s or Master’s degree in a quantitative field (e.g., Mathematics, Physics, Engineering, Computer Science) Excellent communication skills and More ❯

data. They’re now hiring a Principal Data Scientist to lead high-impact analytics and machine learning projects across a wide variety of real-world domains - from manufacturing to customer experience and commercial optimisation. Working closely with a multidisciplinary team, you’ll have the autonomy to shape technical approaches while staying closely tied to commercial outcomes. This role … challenges. You’re just as comfortable in Python as you are in a boardroom, and you’re motivated by measurable impact, not just model accuracy. Requirements: 5+ years of experience applying data science in commercial settings Proven ability to lead data science projects from concept to production Strong Python skills (including libraries like Pandas, NumPy, Scikit-learn); experience … with other languages is a plus Deep understanding of statistical modelling, predictive analytics, and optimisation techniques Comfortable working with cross-functional teams, including engineers, product leads, and client stakeholders Experience with A/B testing and causal inference methodologies Bachelor’s or Master’s degree in a quantitative field (e.g., Mathematics, Physics, Engineering, Computer Science) Excellent communication skills and More ❯

strategy and optimisation Operations outsourcing Test strategy and delivery Regulatory programme delivery and remediation Responsible adoption of AI to deliver accelerated automation We are looking to hire consultants with experience of project management and business analysis who are currently working with a leading buyside institution, consultancy firm or software vendor. Your experience will include working on one or … Our commitment to you: We will provide mentoring, training and guidance (technical skills, soft skills and Finance business skills) from our leadership team who have many years of practical experience delivering business outcomes in the Finance arena. Work pattern: This is a permanent role with a potential for flexibility for agile ways of working, both formal and informal, that … the dimensions of clients, competition, data, innovation and value. A new stack of FinTech platform technologies are enabling firms to reinvent their value proposition to collaborate and compete on customer experience, data insights, operational resilience and time to market. Team: Our leadership has a unique blend of big-brand consultancy, start-up and enterprise delivery and commercial experience More ❯

Provisioning Coordinator - Customer Engagement Focus - £28,000-£32,000 - Camberley ,GU17 The Role Are you experienced with building strong relationships with customers? Do you enjoy coordinating and delivering a seamless customer experience in a fast-paced environment? If so, we have an exciting opportunity for you. Windsor Telecom is a dynamic and customer-centric telecommunications provider … delivering innovative solutions to businesses across the UK. We pride ourselves on our exceptional customer service and deep understanding of the industry sector. We are looking for a Provisioning Coordinator who enjoys working with people and ensuring a smooth onboarding experience for our clients. While you do not need deep technical knowledge, an understanding of the telecoms sector More ❯

achieve this, you will collaborate closely with product managers, UX designers, software developers, and multiple client teams. Our team is looking for a seasoned engineer to design and build customer experiences that span multiple use cases in the Amazon Pay space. The ability to work within a creative and positive team environment is key to this role. Key job … responsibilities Our team is looking for a seasoned engineer to design and build customer experiences that span multiple customer use cases in Amazon Pay space. The ability to work within a creative and positive team environment are key to the role. BASIC QUALIFICATIONS 1+ years of non-internship professional software development experience Experience programming with at More ❯

disciplines. Our Chief Operating Office (COO) works across Royal London to help deliver the Group's strategic ambitions. We work in partnership to deliver operational excellence, drive innovation, enhance customer experience, and protect our business from industry threats. We are the largest business unit within Royal London, bringing together thousands of colleagues to serve millions of customers and … and issues, and provide metrics on test cases. The role includes mentoring TAs and Trainee TAs. About the role Analyze functional and non-functional specifications to determine test requirements. Experience with automated test tools. Identify gaps in information and resolve them. Specify requirements for environment, data, resources, and tools. Plan, estimate, and schedule phase tests, including early life cycle … and prioritize testing tasks. Mentor junior staff and deputize for the Lead Test Analyst. Maintain knowledge of specific specialisms and execute related tasks. About you Identify information gaps and experience with automated testing tools. Scripting experience with Cucumber/WebDriver IO, Playwright, Postman, or ReadyAPI. Break down problems systematically and resolve them. Influence where automation adds value. Familiar More ❯

Dynamics 365 CE Developer Design, develop, and customise Dynamics 365 CE solutions, including plugins , workflows , and integrations Required Experience: * Dynamics 365 CE (ideally Customer Experience) development, configuration and customisation * Ability to develop custom plugins (C#), workflow and actions * Strong Data Integration and Data Migration experience * Excellent communicator, capable of engaging at all levels with stakeholders * Must More ❯

of self-care. We're now hiring a Talent Acquisition Specialist to help us scale even faster - attracting top talent across our global teams in engineering, data, sales, marketing, customer experience, and more. About the Role You'll partner closely with our Global Head of Talent , Senior Talent Partners , and hiring managers to deliver a high-quality, end … thrives in a fast-moving, high-growth environment. You'll be proactive, organised, and eager to take ownership from day one. You'll join a small, collaborative team with experience from companies like Google, Meta, Amazon, Uber, Cleo AI, and Sandbox VR - all passionate about delivering best-in-class hiring experiences for both candidates and internal stakeholders. Why Join … Coordinate interviews across multiple time zones and teams Maintain and update our ATS (we use Lever ) and support scheduling/admin Contribute to team projects including employer branding, candidate experience, and hiring events What We're Looking For Experience & Skills - 1-2 years in recruitment (in-house or agency), ideally in a fast-paced environment - Confident sourcing across More ❯

to help Adyen scale. You are excited to work with a global, multicultural team collaboratively and are a keen problem solver. Your focus will be on delivering an outstanding customer experience, finding and delivering on new opportunities, and driving mutual success for Adyen and our customers. Our Account Managers are encouraged to challenge each other and sharpen ideas … as a team because winning is more important than ego. In this role, you'll work on a wide portfolio of accounts across various verticals, developing customer relationships and driving growth for your accounts alongside talented and driven colleagues. Why you should join the Adyen Account Management team: At Adyen, the Account Management (AM) team is crucial to our … growth opportunities and lead discussions to help grow accounts and meet financial targets. Project management: Prioritize and manage projects with varying timelines, leveraging internal support as needed. Feedback: Provide customer feedback to improve products and merchant experience. Independence: Manage tasks proactively to meet deadlines and resolve issues for smooth workflow and high-quality results. Who You Are More ❯

Salary banding: £90,000 - £110,000 dependent on experience Working pattern: 1-2 days per week in office Location: London About our Engineering Team As a business which has AI at its core, we need to have a reliable, scalable and secure real-time ML platform to deliver our product to customers. The Engineering team makes this happen. The … like environments to support frequent, reliable releases. Our team is tackling several big challenges, including: Building a real-time config driven user interface toolbox that seamlessly adapts to diverse customer needs Deploying all changes, including complex machine learning models, reliably to customers within 15 minutes with fully automated tests Build out new exciting product features that broaden our product … software delivery. Nice to have: Coding skills in Python Knowledge of other areas of our tech stack (GitLab, Flink, Helm, FluxCD etc.) Knowledge of enterprise security best practices Proven experience in leading successful technical projects with an infrastructure/platform focus. Ability to effectively communicate technical concepts to both technical and non-technical stakeholders. Naturally collaborative, with excellent communication More ❯

growing team. You’ll be joining us as we lay the foundations of a new venture designed for long term impact across financial services. Role Description: As our first Customer Deployment Strategist, you’ll be at the intersection of product, client success, and implementation. You’ll work closely with the COO and founding team to onboard early clients, configure … platform to their needs, and drive adoption across stakeholders. This is a hands-on, high-impact role ideal for someone who thrives in ambiguity and wants to shape the customer experience from day one. Key Responsibilities: Lead onboarding for early enterprise clients, from initial setup through full platform activation. Act as the technical and compliance-savvy liaison between … our team and client stakeholders. Configure platform modules and workflows to align with customer regulatory requirements and internal risk frameworks. Develop playbooks, documentation, and client-facing materials that support scalable deployments. Collaborate with product and engineering teams to relay client feedback and surface feature requests. Own the early success metrics for deployment time, user activation, and feedback quality. What More ❯

growing team. You’ll be joining us as we lay the foundations of a new venture designed for long term impact across financial services. Role Description: As our first Customer Deployment Strategist, you’ll be at the intersection of product, client success, and implementation. You’ll work closely with the COO and founding team to onboard early clients, configure … platform to their needs, and drive adoption across stakeholders. This is a hands-on, high-impact role ideal for someone who thrives in ambiguity and wants to shape the customer experience from day one. Key Responsibilities: Lead onboarding for early enterprise clients, from initial setup through full platform activation. Act as the technical and compliance-savvy liaison between … our team and client stakeholders. Configure platform modules and workflows to align with customer regulatory requirements and internal risk frameworks. Develop playbooks, documentation, and client-facing materials that support scalable deployments. Collaborate with product and engineering teams to relay client feedback and surface feature requests. Own the early success metrics for deployment time, user activation, and feedback quality. What More ❯

Ensure high standards in project delivery, governance, and impact measurement. Drive adoption of modern machine learning methods and emerging technologies (including Generative AI). Identify opportunities to improve efficiency, customer experience, and revenue through advanced analytics. Requirements: MSc or PhD Degree in Computer Science, Artificial Intelligence, Mathematics, Statistics or related fields. Solid background in Data Science (though this … is not a hands-on technical role) Experience managing small, high-performing teams A confident and strategic leader Excellent communication and stakeholder management skills How to Apply: Please register your interest by sending your CV to Emily Burgess via the Apply link on this page More ❯

Permanent Start Date: ASAP About the Opportunity Join a critical technology team at a leading global financial institution, where your expertise as a seasoned software engineer will directly impact customer experience and business growth. This is not a typical contractor role - we're seeking a top-class, accomplished software engineer with a strong and credible career history, preferably … at least one core language: Java/Spring Boot , TypeScript/React/Angular, Golang, or Python Strong problem-solving skills with the ability to simplify complex technical concepts Experience mentoring and leading engineering teams Excellent communication skills to engage technical and non-technical stakeholders alike Confidence in navigating, integrating, and developing solutions across multiple systems Solid understanding of … software architecture, design patterns, and secure coding best practices Hands-on experience with cloud platforms (AWS, Azure, Google Cloud) and CI/CD pipelines is a plus Familiarity with SQL/NoSQL databases and version control systems like Git Strong leadership and ownership mindset with a commitment to engineering excellence What's In It for You Competitive salary range More ❯

exciting opportunity at a fast-growing consumer tech business on a mission to drive social impact at scale. With over £80 million raised for charity and a highly engaged customer base, this is a company that's redefining success in the for-profit space. It's a data-driven environment with the backing, pace, and ambition to keep evolving. … THE ROLE As a Senior Product Analyst, you'll work closely with the VP of Product & Tech to steer strategy and optimise the customer experience across key digital products. This is a high-impact role with a wide remit, including: Shaping and monitoring AB/multivariate testing strategy Uncovering behavioural insights across the user base to guide product … and driving iterations to improve KPIs Partnering with engineering to ensure data is structured for deep, actionable insight Building intuitive reporting and visualisation (Tableau/Looker) YOUR SKILLS AND EXPERIENCE The successful candidate will likely have: 4+ years in product analytics, ideally in a high-growth digital environment Hands-on SQL (Snowflake preferred) with experience analysing large datasets More ❯

an Android Mobile Engineer to join our clients forward-thinking mobile team. Our client is one of the UKs most trusted and innovative omni-channel retailers, where technology and customer experience go hand in hand. If youre passionate about delivering high-quality mobile experiences and want to work with modern tools, great people, and at a company where … learning and development are core valuesthis is the role for you. Key Responsibilities: Lead Android engineering efforts on customer-facing apps used by millions across the UK. Influence architecture and development strategy within a high-performing Agile squad. Provide technical assurance and guidance across complex, high-impact projects. Collaborate cross-functionally with iOS Engineers, BAs, QAs, Designers, and UX … Support and mentor junior engineers, contributing to their growth and the wider community. Actively contribute to technical decision-making and project shaping from inception to release. Key Requirements: Extensive experience in native Android development using Kotlin and Java . Strong grasp of MVVM , MVP , and modern Android architecture patterns. Deep understanding of TDD , pair programming , and Agile methodologies (Scrum More ❯

an Android Mobile Engineer to join our clients forward-thinking mobile team. Our client is one of the UKs most trusted and innovative omni-channel retailers, where technology and customer experience go hand in hand. If youre passionate about delivering high-quality mobile experiences and want to work with modern tools, great people, and at a company where … learning and development are core valuesthis is the role for you. Key Responsibilities: Lead Android engineering efforts on customer-facing apps used by millions across the UK. Influence architecture and development strategy within a high-performing Agile squad. Provide technical assurance and guidance across complex, high-impact projects. Collaborate cross-functionally with iOS Engineers, BAs, QAs, Designers, and UX … Support and mentor junior engineers, contributing to their growth and the wider community. Actively contribute to technical decision-making and project shaping from inception to release. Key Requirements: Extensive experience in native Android development using Kotlin and Java . Strong grasp of MVVM , MVP , and modern Android architecture patterns. Deep understanding of TDD , pair programming , and Agile methodologies (Scrum More ❯

an Android Mobile Engineer to join our clients forward-thinking mobile team. Our client is one of the UKs most trusted and innovative omni-channel retailers, where technology and customer experience go hand in hand. If youre passionate about delivering high-quality mobile experiences and want to work with modern tools, great people, and at a company where … learning and development are core valuesthis is the role for you. Key Responsibilities: Lead Android engineering efforts on customer-facing apps used by millions across the UK. Influence architecture and development strategy within a high-performing Agile squad. Provide technical assurance and guidance across complex, high-impact projects. Collaborate cross-functionally with iOS Engineers, BAs, QAs, Designers, and UX … Support and mentor junior engineers, contributing to their growth and the wider community. Actively contribute to technical decision-making and project shaping from inception to release. Key Requirements: Extensive experience in native Android development using Kotlin and Java . Strong grasp of MVVM , MVP , and modern Android architecture patterns. Deep understanding of TDD , pair programming , and Agile methodologies (Scrum More ❯

and develop complex programmatic projects with the Global Accounts team to build long term partnerships. Engage and strategise with C-level management. About You: More than 5 years of experience in business-to-business sales under the ad tech/programmatic space. Programmatic ecosystem experience is critical in this role as you will be selling programmatic products. Has … ability to manage multiple accounts with various sizes and priority levels. Fast learner with the ability to communicate complex concepts to both technical and non-technical contacts. Passion for customer success and a track record of growing publisher accounts across Programmatic. About FreeWheel: FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by … can insert advertisements around the world. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. More ❯