826 to 850 of 1,226 Customer Experience Jobs in England

About The Role: As an early Technical Architect on Notion's Professional Services team, you will play a key role in designing and implementing technical solutions that drive successful customer engagements, particularly for large-scale enterprise deployments. Your work will help shape best practices for how we support complex customer needs and ensure Notion's platform is ready for scale. This is a highly cross-functional role, collaborating closely with customers as well as Notion's Product, Engineering, CX (Support), and Sales teams to deliver impactful solutions. What You'll Achieve: Contribute to the technical aspects of customer engagements, including understanding customer requirements, designing technical solutions, and … development, integrations, and data migration aspects of a Notion implementation. Identify opportunities to enhance and expand the use of Notion within customer organizations. Collaborate with Notion's Product, CX, and Engineering teams to address technical challenges and provide customer feedback. Assist in navigating the technical complexities of large-scale Notion deployments to ensure successful adoption. Contribute to the More ❯

by creating deliverables and assets, whilst being exposed to the latest ways of working within the industry. We work in cross-functional teams so you will need to demonstrate experience or an interest in visual, product and UX/UI design, along with the practical & technical knowledge to support ideas. You will have knowledge of multiple disciplines that are … Product Designer, you will contribute to our studio by: Client: Independently Create Deliverables Present work regularly to the client Craft: Understand the other disciplines required to create a product experience Consistently support more junior staff Solely responsible for specific deliverables Culture: Engage with others within the studio Support each other whenever necessary Actively contribute to the studio culture Responsibilities … technologists to ensure effectiveness and feasibility of your designs Encourage best practice in the studio though different mediums of design Support with the creation of prototypes and decks Qualifications: Experience in a design position within an agency or product business A portfolio demonstrating form and function across a variety of products Good understanding of design fundamentals (type, space, form More ❯

by creating deliverables and assets, whilst being exposed to the latest ways of working within the industry. We work in cross-functional teams so you will need to demonstrate experience or an interest in visual, product and UX/UI design, along with the practical & technical knowledge to support ideas. You will have knowledge of multiple disciplines that are … Product Designer, you will contribute to our studio by: Client: Independently Create Deliverables Present work regularly to the client Craft: Understand the other disciplines required to create a product experience Consistently support more junior staff Solely responsible for specific deliverables Culture: Engage with others within the studio Support each other whenever necessary Actively contribute to the studio culture Responsibilities … technologists to ensure effectiveness and feasibility of your designs Encourage best practice in the studio though different mediums of design Support with the creation of prototypes and decks Qualifications: Experience in a design position within an agency or product business A portfolio demonstrating form and function across a variety of products Good understanding of design fundamentals (type, space, form More ❯

by creating deliverables and assets, whilst being exposed to the latest ways of working within the industry. We work in cross-functional teams so you will need to demonstrate experience or an interest in visual, product and UX/UI design, along with the practical & technical knowledge to support ideas. You will have knowledge of multiple disciplines that are … Product Designer, you will contribute to our studio by: Client: Independently Create Deliverables Present work regularly to the client Craft: Understand the other disciplines required to create a product experience Consistently support more junior staff Solely responsible for specific deliverables Culture: Engage with others within the studio Support each other whenever necessary Actively contribute to the studio culture Responsibilities … technologists to ensure effectiveness and feasibility of your designs Encourage best practice in the studio though different mediums of design Support with the creation of prototypes and decks Qualifications: Experience in a design position within an agency or product business A portfolio demonstrating form and function across a variety of products Good understanding of design fundamentals (type, space, form More ❯

About Faculty At Faculty, we transform organisational performance through safe, impactful and human centric AI. With more than a decade of experience, we provide over 350 global customers with software, bespoke AI consultancy, and Fellows from our award winning Fellowship programme. Our expert team brings together leaders from across government, academia and global tech giants to solve the biggest … minds who are bringing Frontier AI to the frontlines of the world. About the Role We're looking for a full stack Senior Software Engineer to work in our Customer Development team on our ground breaking Frontier platform. Your role will focus on scaling our Decision Intelligence offering - providing AI capabilities across high impact decisions. This comes with genuinely … to new clients. As we continue to expand our platform's reach, you'll have the unique opportunity to build a scalable AI focused product, remain close to live customer feedback whilst leading the way in technical best practices. In this role, you'll be immersed in hands on work, tackling complex real world challenges using state of the More ❯

Are you a seasoned & ambitious Customer Success Manager? Eager to join the AI revolution? We would love to hear from you. Join LEGALFLY! LEGALFLY is a pioneering legal AI platform offering an end-to-end solution that is transforming the legal industry: Exceptional product-market fit : Our advanced and intuitive legal AI solutions have rapidly gained traction in the … services globally. Join us at LEGALFLY and be a part of our mission to revolutionise the legal industry with cutting edge AI technology. Key Responsibilities: Own the entire enterprise customer success journey , ensuring smooth transitions from sales to implementation and guiding customers through deployment with training and support. Lead QBR meetings, provide online support and manage NPS to enhance … customer satisfaction and drive renewals and expanded use of LEGALFLY. Serve as the main liaison between clients and LEGALFLY's team , ensuring effective communication and collaboration with support, sales and product teams. Drive product adoption and ongoing usage , delivering exceptional customer happiness and resolving any issues as the customer advocate. Implement and improve Customer Success processes More ❯

Our client seeks a 1st Line IT Support Analyst with prior experience as the initial point of contact for all technical customer support, to help enhance growth within the Construction Sector and other targeted industries. You will be pivotal in the monitoring of incoming incidents via the ITSM system, phone, email, and live chat software. The mission is … in 1st Line Support within a NOC environment. You have an ability to engage stakeholders at all levels and understand how the Service Desk function contributes to the overall customer experience. You have a passion for all things IT and a dedication toward world-class customer service. Key Responsibilities Ticket Investigation: Ensure sufficient information has been provided to … support the effective resolution of tickets. Achievement of SLA's: Respond within agreed service levels. Customer Communication: Provide appropriate customer updates, in line with customer expectations and ticket QA procedure. Ticket Processing: Where level of ability is reached, tickets are escalated to continue investigation and remediation. User Account Processing: Creation, blocking, removal and alteration of user accounts More ❯

About Faculty At Faculty, we transform organisational performance through safe, impactful and human-centric AI. With more than a decade of experience, we provide over 350 global customers with software, bespoke AI consultancy , and Fellows from our award winning Fellowship programme . Our expert team brings together leaders from across government, academia and global tech giants to solve the … minds who are bringing Frontier AI to the frontlines of the world. About the Role We're looking for a full-stack Senior Software Engineer to work in our Customer Development team on our ground-breaking Frontier platform. Your role will focus on scaling our Decision Intelligence offering - providing AI capabilities across high-impact decisions. This comes with genuinely … to new clients. As we continue to expand our platform's reach, you'll have the unique opportunity to build a scalable AI focussed product, remain close to live customer feedback whilst leading the way in technical best practices. In this role, you'll be immersed in hands-on work, tackling complex real-world challenges using state-of-the More ❯

experience. Mentor designers, lead by example, and help raise the bar for craft and collaboration across the team. What you need to succeed: 8+ years of professional Product Design experience, with a strong track record in setting vision, mentoring designers, and driving cohesive strategy across teams. Proven success in building consumer-facing, mobile-first products with frequent use patterns. … and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience. Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters. Now is the time - In a fast-paced world, it matters how quickly More ❯

experience. Mentor designers, lead by example, and help raise the bar for craft and collaboration across the team. What you need to succeed: 8+ years of professional Product Design experience, with a strong track record in setting vision, mentoring designers, and driving cohesive strategy across teams. Proven success in building consumer-facing, mobile-first products with frequent use patterns. … and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience. Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters. Now is the time - In a fast-paced world, it matters how quickly More ❯

experience. Mentor designers, lead by example, and help raise the bar for craft and collaboration across the team. What you need to succeed: 8+ years of professional Product Design experience, with a strong track record in setting vision, mentoring designers, and driving cohesive strategy across teams. Proven success in building consumer-facing, mobile-first products with frequent use patterns. … and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience. Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters. Now is the time - In a fast-paced world, it matters how quickly More ❯

experience. Mentor designers, lead by example, and help raise the bar for craft and collaboration across the team. What you need to succeed: 8+ years of professional Product Design experience, with a strong track record in setting vision, mentoring designers, and driving cohesive strategy across teams. Proven success in building consumer-facing, mobile-first products with frequent use patterns. … and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience. Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters. Now is the time - In a fast-paced world, it matters how quickly More ❯

experience. Mentor designers, lead by example, and help raise the bar for craft and collaboration across the team. What you need to succeed: 8+ years of professional Product Design experience, with a strong track record in setting vision, mentoring designers, and driving cohesive strategy across teams. Proven success in building consumer-facing, mobile-first products with frequent use patterns. … and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience. Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters. Now is the time - In a fast-paced world, it matters how quickly More ❯

drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways - from a rich set of career development programs to support of community service projects to social events that foster … professional services expertise, communication, facilitation, and mediation skills to establish and improve the European project delivery model for professional services projects. The candidate must have the technical background and experience required to interact directly with strong technical engineers and management. They must have a proven track record in successfully managing complex power infrastructure projects, demonstrating strong leadership, strategic thinking … assessing and enhancing service processes. Proactively identify and eliminate bottlenecks or inefficiencies, while leveraging best practices and valuable lessons learned from previous projects to optimize overall project performance. Elevate customer satisfaction by understanding their needs, ensuring on-time and within-budget delivery while upholding a high standard of excellence. Additionally, leverage survey results to drive continuous improvements and enhance More ❯

Account Manager (SMB–Mid Market) VennApps 📍 London, UK (Hybrid) 💼 Accounts 💰 Competitive based on experience 🛂 Visa Sponsorship Available About VennApps VennApps is one of the leading Shopify mobile app builders, empowering fast-growing e-commerce brands to launch world-class mobile apps in record time. With a focus on performance, flexibility, and customer success, we help merchants unlock new … and lifestyle. The Role We’re looking for an Account Manager to join our growing team and play a critical role in the long-term success of our growing customer base. You’ll work cross-functionally with product, design, and engineering to deliver customer solutions and insights. This is a high-impact role where you’ll directly influence … best practices on mobile UX, push notifications, and lifecycle marketing. Collaborate with our Solutions Engineering team to support advanced customisations and technical implementation. Act as the voice of the customer internally, providing feedback to influence our product roadmap. Monitor key customer success metrics such as Net Revenue Retention (NRR), feature adoption, and churn risk. Proactively identify upsell opportunities More ❯

Account Manager (SMB–Mid Market) VennApps 📍 London, UK (Hybrid) 💼 Accounts 💰 Competitive based on experience 🛂 Visa Sponsorship Available About VennApps VennApps is one of the leading Shopify mobile app builders, empowering fast-growing e-commerce brands to launch world-class mobile apps in record time. With a focus on performance, flexibility, and customer success, we help merchants unlock new … and lifestyle. The Role We’re looking for an Account Manager to join our growing team and play a critical role in the long-term success of our growing customer base. You’ll work cross-functionally with product, design, and engineering to deliver customer solutions and insights. This is a high-impact role where you’ll directly influence … best practices on mobile UX, push notifications, and lifecycle marketing. Collaborate with our Solutions Engineering team to support advanced customisations and technical implementation. Act as the voice of the customer internally, providing feedback to influence our product roadmap. Monitor key customer success metrics such as Net Revenue Retention (NRR), feature adoption, and churn risk. Proactively identify upsell opportunities More ❯

Account Manager (SMB–Mid Market) VennApps 📍 London, UK (Hybrid) 💼 Accounts 💰 Competitive based on experience 🛂 Visa Sponsorship Available About VennApps VennApps is one of the leading Shopify mobile app builders, empowering fast-growing e-commerce brands to launch world-class mobile apps in record time. With a focus on performance, flexibility, and customer success, we help merchants unlock new … and lifestyle. The Role We’re looking for an Account Manager to join our growing team and play a critical role in the long-term success of our growing customer base. You’ll work cross-functionally with product, design, and engineering to deliver customer solutions and insights. This is a high-impact role where you’ll directly influence … best practices on mobile UX, push notifications, and lifecycle marketing. Collaborate with our Solutions Engineering team to support advanced customisations and technical implementation. Act as the voice of the customer internally, providing feedback to influence our product roadmap. Monitor key customer success metrics such as Net Revenue Retention (NRR), feature adoption, and churn risk. Proactively identify upsell opportunities More ❯

Account Manager (SMB–Mid Market) VennApps 📍 London, UK (Hybrid) 💼 Accounts 💰 Competitive based on experience 🛂 Visa Sponsorship Available About VennApps VennApps is one of the leading Shopify mobile app builders, empowering fast-growing e-commerce brands to launch world-class mobile apps in record time. With a focus on performance, flexibility, and customer success, we help merchants unlock new … and lifestyle. The Role We’re looking for an Account Manager to join our growing team and play a critical role in the long-term success of our growing customer base. You’ll work cross-functionally with product, design, and engineering to deliver customer solutions and insights. This is a high-impact role where you’ll directly influence … best practices on mobile UX, push notifications, and lifecycle marketing. Collaborate with our Solutions Engineering team to support advanced customisations and technical implementation. Act as the voice of the customer internally, providing feedback to influence our product roadmap. Monitor key customer success metrics such as Net Revenue Retention (NRR), feature adoption, and churn risk. Proactively identify upsell opportunities More ❯

Account Manager (SMB–Mid Market) VennApps 📍 London, UK (Hybrid) 💼 Accounts 💰 Competitive based on experience 🛂 Visa Sponsorship Available About VennApps VennApps is one of the leading Shopify mobile app builders, empowering fast-growing e-commerce brands to launch world-class mobile apps in record time. With a focus on performance, flexibility, and customer success, we help merchants unlock new … and lifestyle. The Role We’re looking for an Account Manager to join our growing team and play a critical role in the long-term success of our growing customer base. You’ll work cross-functionally with product, design, and engineering to deliver customer solutions and insights. This is a high-impact role where you’ll directly influence … best practices on mobile UX, push notifications, and lifecycle marketing. Collaborate with our Solutions Engineering team to support advanced customisations and technical implementation. Act as the voice of the customer internally, providing feedback to influence our product roadmap. Monitor key customer success metrics such as Net Revenue Retention (NRR), feature adoption, and churn risk. Proactively identify upsell opportunities More ❯

Account Manager (SMB–Mid Market) VennApps 📍 London, UK (Hybrid) 💼 Accounts 💰 Competitive based on experience 🛂 Visa Sponsorship Available About VennApps VennApps is one of the leading Shopify mobile app builders, empowering fast-growing e-commerce brands to launch world-class mobile apps in record time. With a focus on performance, flexibility, and customer success, we help merchants unlock new … and lifestyle. The Role We’re looking for an Account Manager to join our growing team and play a critical role in the long-term success of our growing customer base. You’ll work cross-functionally with product, design, and engineering to deliver customer solutions and insights. This is a high-impact role where you’ll directly influence … best practices on mobile UX, push notifications, and lifecycle marketing. Collaborate with our Solutions Engineering team to support advanced customisations and technical implementation. Act as the voice of the customer internally, providing feedback to influence our product roadmap. Monitor key customer success metrics such as Net Revenue Retention (NRR), feature adoption, and churn risk. Proactively identify upsell opportunities More ❯

Account Manager (SMB–Mid Market) VennApps 📍 London, UK (Hybrid) 💼 Accounts 💰 Competitive based on experience 🛂 Visa Sponsorship Available About VennApps VennApps is one of the leading Shopify mobile app builders, empowering fast-growing e-commerce brands to launch world-class mobile apps in record time. With a focus on performance, flexibility, and customer success, we help merchants unlock new … and lifestyle. The Role We’re looking for an Account Manager to join our growing team and play a critical role in the long-term success of our growing customer base. You’ll work cross-functionally with product, design, and engineering to deliver customer solutions and insights. This is a high-impact role where you’ll directly influence … best practices on mobile UX, push notifications, and lifecycle marketing. Collaborate with our Solutions Engineering team to support advanced customisations and technical implementation. Act as the voice of the customer internally, providing feedback to influence our product roadmap. Monitor key customer success metrics such as Net Revenue Retention (NRR), feature adoption, and churn risk. Proactively identify upsell opportunities More ❯

their customers through cutting-edge artificial intelligence solutions. Our flagship product, a voice-enabled website assistant, is redefining how businesses interact with their audiences, driving revenue and creating memorable customer experiences. Benefits: When you join Ascendia AI, you gain access to exclusive tools and training worth over £3,000, at no cost to you: AI Sales Call Assistant More ❯

SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart of London's More ❯

We are seeking an experienced ERP Consultant who is committed to continuous improvement and process-driven excellence to enhance the customer experience. This position offers flexible home-based working, with access to any of Pinnacle’s UK or Ireland offices and you can enjoy a wide range of employee benefits. We aim to deliver projects efficiently, on time, and … with accuracy. Our team consists of skilled, professional, and engaged resources who demonstrate responsiveness, positivity, and a strong focus on customer satisfaction, personal utilization and revenue. Reporting to the Head of Cloud ERP and Customer Services Director the successful candidate will provide implementation services to Sage Intacct customers in a wide range of industries ensuring customers experience exceptional service. Planning: Understanding the key deliverables, attending ‘kick-off’ to walk through the solution, whilst understanding customer constraints and commercial risks and potential project challenges. Consulting: Ensuring diaries are planned, initial company set-up, chart of accounts, mapping financial and where applicable operational processes to the product. Delivering essential configuration to allow the customer to visualise More ❯

a member of PPP-IML's Engineering Support Team (EST), you will be required to deliver high-quality mechanical maintenance support across a variety of contracts to enhance the customer experience and uphold the company's excellent reputation.You'll be working 40 hours per week, responsible for maintaining and repairing: Air Handling Units (AHUs) and Air Conditioning systems … water systems Tasks in line with SFG20 standards This nationwide role includes travel and overnight stays to ensure exceptional service across multiple sites. What We're Looking For Proven experience with the systems listed above Desirable: Exposure to legionella water management and AP pressure systems Comfortable working independently and as part of a project team Strong organisational skills and … timely reports Flexible approach to working hours and responsibilities Good knowledge of Health & Safety and safe working practices What's on Offer Salary: £38,000 - £42,000 (depending on experience) Company van, fuel card, and expense card provided Compass Perks at Work Nationwide travel with a variety of sites and projects Join a supportive team with opportunities for growth More ❯