926 to 950 of 1,222 Customer Experience Jobs in England

the company’s IT strategy in alignment with business goals and objectives. Drive the digital transformation of the organization, identifying new technologies and systems that enhance operational efficiency and customer experience. Provide strategic direction on IT investments, ensuring that technology initiatives deliver measurable business value. IT Infrastructure & Operations: Oversee the management and maintenance of all IT infrastructure, including servers … new tools and technologies that enhance business performance and competitive advantage. Foster a culture of innovation within the IT team, encouraging creative problem-solving and continuous learning. Qualifications, Knowledge, Experience and Skills: Qualifications Bachelor’s degree. Professional qualification in Computer Science or equivalent. Key Competencies IT Strategy & Digital Transformation. Leadership & Team Development. Cybersecurity & Risk Management. Project Management & Systems Integration. … Budgeting & Financial Acumen. Innovation & Continuous Improvement. Experience & knowledge Deep understanding of system architectures, infrastructure, software, and hardware. Proven track record of managing teams. Proven track record managing high-profile, cross-functional initiatives. Strong experience in project management and internal communications that engage diverse stakeholders. Demonstrated ownership of initiatives, with a collaborative approach to achieving organisational goals. Hands-on More ❯

fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We're looking for Applied Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems. … them on adoption patterns and paths to production Help customers optimize their solutions through approaches such as model selection, training or tuning, right-sizing, distillation, and hardware optimization Provide customer and market feedback to product and engineering teams to help define product direction BASIC QUALIFICATIONS PhD degree in computer science, engineering, mathematics, operations research, or in a highly quantitative … field plus 5 years of relevant experience, or Master's degree plus 10 years of relevant work experience 5+ years of hands on experience with Python to build, train, and evaluate models 5+ years of experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high More ❯

to define requirements and translate them into actionable data solutions. Ensure data accuracy, integrity, and consistency across all reporting systems. Support data-driven initiatives that improve efficiency, performance, and customer experience. What we're looking for: Proficient in Microsoft Excel, Power BI, SQL, and other analytical tools. Strong analytical and problem-solving skills with high attention to detail. Ability … to work with large datasets, identify trends, and produce actionable insights. Strong time management and organisation skills. Experience in data analysis, preferably within financial service or B2B sectors. Curious, proactive, and ambitious, with a desire to grow and develop. Commitment to professional development and upskilling. Commitment to pursuing professional development; with support in achieving a CII Qualification. Salary & Benefits More ❯

to define requirements and translate them into actionable data solutions. Ensure data accuracy, integrity, and consistency across all reporting systems. Support data-driven initiatives that improve efficiency, performance, and customer experience. What we're looking for: Proficient in Microsoft Excel, Power BI, SQL, and other analytical tools. Strong analytical and problem-solving skills with high attention to detail. Ability … to work with large datasets, identify trends, and produce actionable insights. Strong time management and organisation skills. Onsite working daily so ideally located within a local commute. Experience in data analysis, preferably within financial service or B2B sectors. Curious, proactive, and ambitious, with a desire to grow and develop. Commitment to professional development and upskilling. Commitment to pursuing professional More ❯

wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.Apexon brings together distinct core competencies - in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences - to help businesses capitalize on the unlimited opportunities digital offers. Our reputation … Privacy policy here Job Applicant Privacy Policy ()Our Perks and Benefits:Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learningupskilling experience and provide care and support for you and your loved ones. As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive More ❯

senior levels. Industry Focus: Play a leading role in highly visible deals and projects, with an emphasis on industries such as Financial Services where planning transformation is mission-critical. Customer Discovery at depth: Build trusted relationships with executive stakeholders to uncover business goals, challenges, and limitations with their current planning approach and solutions. Executive Workshops: Lead high-impact workshops … with C-level and senior executive audiences to refine and validate Pigment's proposed solution. Set a Customer Planning Vision: Evolve and influence customers' long-term planning strategies beyond their current state, developing a solution hypothesis supported by compelling proof-points from our customer success stories. Product Demonstrations: Master Pigment's advanced product capabilities and deliver tailored, differentiated … Estimation: Own the design, scoping, and estimation of software solutions and professional services for large-scale, strategic prospects and customers. Cross-functional Collaboration: Partner closely with Product, Marketing, and Customer Success to align on prospect needs and influence improvements in product, processes, and customer experiences. Who you are Deep knowledge of the EPM space with advanced modeling experience More ❯

First Point Group has an exciting director level opportunity for a Director of Training & Quality Assurance with Fixed and/or 4G/5G Mobile Wireless Field Services Telecoms experience within the Senior Leadership Team of an international telecoms company. This is a truly exciting opportunity for an experienced Training & Quality Professional to have full ownership and accountability of … a brand-new training and assurance function overseeing 300+ employees. The successful candidate must have proven experience in leading quality assurance functions, a strong background in developing and implementing training programmes across Fixed Line and/or 4G/5G Field Services, and demonstrated success driving operational excellence within telecoms or digital infrastructure environments. On offer is 100% remote … get the chance for occasional international travel. PLEASE NOTE sponsorship cannot be provided. Candidates must live in the UK with valid rights to work. Role Overview This is a customer-facing leadership position with accountability for promoting operational excellence across the business. The role involves close collaboration with Sales and Operational Teams to develop quality and training programmes, processes More ❯

we've made, but we're just getting started. Join our IT teams, which is at the core of our digital future, analysing and operating all our internal and customer-facing systems, with the aim of delivering the best customer experience. None of it would be possible without our innovative teams, creating a connected future with technologies like … ensure accurate asset records are kept Perform hardware recycling activities Build and distribute devices Shared mailbox administration Who You Are Strong understanding of Microsoft Operating Systems Strong understanding and experience of laptop and desktop hardware maintenance Knowledge of Lenovo and Dell hardware Knowledge of ITIL methodology in an operations environment Exceptional customer service skills Experience of working … are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role More ❯

WHO WE ARE: Bernadette is the experience arm of the VCCP Partnership. We invent, make and iterate products and services for our clients across all areas of their digital eco-system. We are 100 strong and are full service within our own right. We have specialists across UX, Design and Motion, Technology & Engineering, Content and Comms, Project Management, Data … Analysis, Strategy (experience & comms) and Ops. All dedicated to creating customer experiences worth talking about. ABOUT THE ROLE: We are looking for a Senior Product Strategist to join our team on a freelance basis for a minimum of 3 months to work for one of Bernadette’s biggest clients. As a Senior Strategist at Bernadette you will be … propositions into roadmaps and deliverable outcomes. Whilst an understanding of comms is important we are not looking for a Brand Planner, you should be experienced in product, service and experience strategy. KEY RESPONSIBILITIES: Lead efforts to connect consumer needs with client business goals and market opportunities Conducting thorough market analysis to identify key trends and conduct primary research with More ❯

WHO WE ARE: Bernadette is the experience arm of the VCCP Partnership. We invent, make and iterate products and services for our clients across all areas of their digital eco-system. We are 100 strong and are full service within our own right. We have specialists across UX, Design and Motion, Technology & Engineering, Content and Comms, Project Management, Data … Analysis, Strategy (experience & comms) and Ops. All dedicated to creating customer experiences worth talking about. ABOUT THE ROLE: We are looking for a Senior Product Strategist to join our team on a freelance basis for a minimum of 3 months to work for one of Bernadette’s biggest clients. As a Senior Strategist at Bernadette you will be … propositions into roadmaps and deliverable outcomes. Whilst an understanding of comms is important we are not looking for a Brand Planner, you should be experienced in product, service and experience strategy. KEY RESPONSIBILITIES: Lead efforts to connect consumer needs with client business goals and market opportunities Conducting thorough market analysis to identify key trends and conduct primary research with More ❯

WHO WE ARE: Bernadette is the experience arm of the VCCP Partnership. We invent, make and iterate products and services for our clients across all areas of their digital eco-system. We are 100 strong and are full service within our own right. We have specialists across UX, Design and Motion, Technology & Engineering, Content and Comms, Project Management, Data … Analysis, Strategy (experience & comms) and Ops. All dedicated to creating customer experiences worth talking about. ABOUT THE ROLE: We are looking for a Senior Product Strategist to join our team on a freelance basis for a minimum of 3 months to work for one of Bernadette’s biggest clients. As a Senior Strategist at Bernadette you will be … propositions into roadmaps and deliverable outcomes. Whilst an understanding of comms is important we are not looking for a Brand Planner, you should be experienced in product, service and experience strategy. KEY RESPONSIBILITIES: Lead efforts to connect consumer needs with client business goals and market opportunities Conducting thorough market analysis to identify key trends and conduct primary research with More ❯

WHO WE ARE: Bernadette is the experience arm of the VCCP Partnership. We invent, make and iterate products and services for our clients across all areas of their digital eco-system. We are 100 strong and are full service within our own right. We have specialists across UX, Design and Motion, Technology & Engineering, Content and Comms, Project Management, Data … Analysis, Strategy (experience & comms) and Ops. All dedicated to creating customer experiences worth talking about. ABOUT THE ROLE: We are looking for a Senior Product Strategist to join our team on a freelance basis for a minimum of 3 months to work for one of Bernadette’s biggest clients. As a Senior Strategist at Bernadette you will be … propositions into roadmaps and deliverable outcomes. Whilst an understanding of comms is important we are not looking for a Brand Planner, you should be experienced in product, service and experience strategy. KEY RESPONSIBILITIES: Lead efforts to connect consumer needs with client business goals and market opportunities Conducting thorough market analysis to identify key trends and conduct primary research with More ❯

WHO WE ARE: Bernadette is the experience arm of the VCCP Partnership. We invent, make and iterate products and services for our clients across all areas of their digital eco-system. We are 100 strong and are full service within our own right. We have specialists across UX, Design and Motion, Technology & Engineering, Content and Comms, Project Management, Data … Analysis, Strategy (experience & comms) and Ops. All dedicated to creating customer experiences worth talking about. ABOUT THE ROLE: We are looking for a Senior Product Strategist to join our team on a freelance basis for a minimum of 3 months to work for one of Bernadette’s biggest clients. As a Senior Strategist at Bernadette you will be … propositions into roadmaps and deliverable outcomes. Whilst an understanding of comms is important we are not looking for a Brand Planner, you should be experienced in product, service and experience strategy. KEY RESPONSIBILITIES: Lead efforts to connect consumer needs with client business goals and market opportunities Conducting thorough market analysis to identify key trends and conduct primary research with More ❯

Consultants to learn, share knowledge and assure continuous improvement. A little further in to the future, a fast track to a Senior Consultancy role is actively encouraged. Requirements Demonstrable experience developing and supporting systems and platform integrations. An excellent understanding of a wide range of integration strategies and techniques across a diverse mix of technology environments and architectures, from … the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management skills, enabling you to excel in a customer facing environment. Desirable An appreciation for both no code/low code, and wider software development UNIX/Linux/Shell Scripting Containerization (Docker, Kubernetes, etc) eCommerce industry experience/configuring connectors with the likes of Shopify or similar Experience of working with iPaaS platforms in an Enterprise environment from either independent vendors (such as Dell Boomi, Jitterbit Harmony, Workato, Mulesoft AnyPoint, Celigo Integrator, Tibco Cloud Integration, SnapLogic, Informatica IDMC, IBM AppConnect, MindCloud, Talend Cloud, Software AG Web Methods Integration Cloud, Astera Apps eConnect, APIWorx, and/ More ❯

Consultants to learn, share knowledge and assure continuous improvement. A little further in to the future, a fast track to a Senior Consultancy role is actively encouraged. Requirements Demonstrable experience developing and supporting systems and platform integrations. An excellent understanding of a wide range of integration strategies and techniques across a diverse mix of technology environments and architectures, from … the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management skills, enabling you to excel in a customer facing environment. Desirable An appreciation for both no code/low code, and wider software development UNIX/Linux/Shell Scripting Containerization (Docker, Kubernetes, etc) eCommerce industry experience/configuring connectors with the likes of Shopify or similar Experience of working with iPaaS platforms in an Enterprise environment from either independent vendors (such as Dell Boomi, Jitterbit Harmony, Workato, Mulesoft AnyPoint, Celigo Integrator, Tibco Cloud Integration, SnapLogic, Informatica IDMC, IBM AppConnect, MindCloud, Talend Cloud, Software AG Web Methods Integration Cloud, Astera Apps eConnect, APIWorx, and/ More ❯

Consultants to learn, share knowledge and assure continuous improvement. A little further in to the future, a fast track to a Senior Consultancy role is actively encouraged. Requirements Demonstrable experience developing and supporting systems and platform integrations. An excellent understanding of a wide range of integration strategies and techniques across a diverse mix of technology environments and architectures, from … the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management skills, enabling you to excel in a customer facing environment. Desirable An appreciation for both no code/low code, and wider software development UNIX/Linux/Shell Scripting Containerization (Docker, Kubernetes, etc) eCommerce industry experience/configuring connectors with the likes of Shopify or similar Experience of working with iPaaS platforms in an Enterprise environment from either independent vendors (such as Dell Boomi, Jitterbit Harmony, Workato, Mulesoft AnyPoint, Celigo Integrator, Tibco Cloud Integration, SnapLogic, Informatica IDMC, IBM AppConnect, MindCloud, Talend Cloud, Software AG Web Methods Integration Cloud, Astera Apps eConnect, APIWorx, and/ More ❯

Consultants to learn, share knowledge and assure continuous improvement. A little further in to the future, a fast track to a Senior Consultancy role is actively encouraged. Requirements Demonstrable experience developing and supporting systems and platform integrations. An excellent understanding of a wide range of integration strategies and techniques across a diverse mix of technology environments and architectures, from … the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management skills, enabling you to excel in a customer facing environment. Desirable An appreciation for both no code/low code, and wider software development UNIX/Linux/Shell Scripting Containerization (Docker, Kubernetes, etc) eCommerce industry experience/configuring connectors with the likes of Shopify or similar Experience of working with iPaaS platforms in an Enterprise environment from either independent vendors (such as Dell Boomi, Jitterbit Harmony, Workato, Mulesoft AnyPoint, Celigo Integrator, Tibco Cloud Integration, SnapLogic, Informatica IDMC, IBM AppConnect, MindCloud, Talend Cloud, Software AG Web Methods Integration Cloud, Astera Apps eConnect, APIWorx, and/ More ❯

Objective The primary objectives of our Director - Data Centre Commissioning are to support the Managing Principal in driving the delivery of financial targets, efficiently following HDR processes, and ensuring Cx services are safely, diligently, and accurately planned, managed, executed, and recorded, while meeting all obligations related to our people and client commitments. Responsibilities As Director - Data Centre Commissioning , you will … Drive consistent and effective communication across Cx and the HDR Enterprise. Support the development and successful delivery of financial budgets and forecasts. Serve as a senior/escalation point for key clients. Leverage company-wide project delivery tools to ensure successful project delivery, workload forecasting, staff recruitment, development, and performance management. Conduct contract negotiations and management with key clients. Collaborate … Other Duties Structure training and succession planning to enhance team performance and expertise. Support bid processes by delivering high-quality, viable bid documents. Assist in quality management for the Cx Business class. Ensure no claims are made on PI and contract documents are diligently checked. Participate in interviews and recruitment of new personnel. Develop and maintain technical documents and guides. More ❯

pa Information Security Officer Hybrid Our client are a leading provider of software solutions for student accommodation, event management, catering, and residential services, they help institutions streamline operations, elevate customer experiences, and unlock their full potential.With over 25 years of experience and trusted by more than 350 institutions worldwide, their software empowers universities and venues to run smarter … Ensure PCI/DSS compliance for payment processing systems Manage GDPR compliance across all products and operations Complete HECVAT and security questionnaires for higher education tenders Support sales and customer success with security documentation and evidence Act as primary security contact for customers and prospects Essential Requirements: Substantial information security experience in SaaS/cloud software environment (ISV … or B2B software preferred) Proven track record managing ISO27001 certification and compliance Practical GDPR implementation experience in software products PCI/DSS compliance experience with payment processing systems Strong understanding of cloud security (Azure and/or AWS) Application security and secure development lifecycle knowledge Security incident management and cross-functional response coordination Excellent communication skills - able to More ❯

pa Information Security Officer Hybrid Our client are a leading provider of software solutions for student accommodation, event management, catering, and residential services, they help institutions streamline operations, elevate customer experiences, and unlock their full potential. With over 25 years of experience and trusted by more than 350 institutions worldwide, their software empowers universities and venues to run … Ensure PCI/DSS compliance for payment processing systems Manage GDPR compliance across all products and operations Complete HECVAT and security questionnaires for higher education tenders Support sales and customer success with security documentation and evidence Act as primary security contact for customers and prospects Essential Requirements: Substantial information security experience in SaaS/cloud software environment (ISV … or B2B software preferred) Proven track record managing ISO27001 certification and compliance Practical GDPR implementation experience in software products PCI/DSS compliance experience with payment processing systems Strong understanding of cloud security (Azure and/or AWS) Application security and secure development lifecycle knowledge Security incident management and cross-functional response coordination Excellent communication skills - able to More ❯

Senior Data Insurance Analyst Location: Hybrid (London-based with flexible working) Salary: £85K -£100K – this is dependent on skills and experience TAs a Senior Data Insurance Analyst , you’ll work with cross-functional teams—underwriting, claims, finance, and product—to analyse large datasets, spot trends, and provide recommendations that influence key decisions. You’ll design data models, perform predictive … quality across multiple sources. Acting as a trusted adviser, you’ll guide senior stakeholders, mentor junior analysts, and help shape innovative solutions that enhance underwriting accuracy, claims efficiency, and customer experience. Key Responsibilities Translate business requirements into scalable data solutions with SMEs and senior data engineers. Source, analyse, and validate enterprise data for reporting, analytics, and applications. Define transformation … layers. Partner with data engineers to design and optimise data models for analytics and business consumption. Support backlog prioritisation in collaboration with Product Owner and Lead Data Engineer. Apply experience with Lloyd’s Syndicate speciality insurance data and Azure Databricks to accelerate migrations and analytics. What You’ll Bring Strong analytical expertise and experience working with insurance datasets. More ❯

Senior Data Insurance Analyst Location: Hybrid (London-based with flexible working) Salary: £85K -£100K – this is dependent on skills and experience TAs a Senior Data Insurance Analyst , you’ll work with cross-functional teams—underwriting, claims, finance, and product—to analyse large datasets, spot trends, and provide recommendations that influence key decisions. You’ll design data models, perform predictive … quality across multiple sources. Acting as a trusted adviser, you’ll guide senior stakeholders, mentor junior analysts, and help shape innovative solutions that enhance underwriting accuracy, claims efficiency, and customer experience. Key Responsibilities Translate business requirements into scalable data solutions with SMEs and senior data engineers. Source, analyse, and validate enterprise data for reporting, analytics, and applications. Define transformation … layers. Partner with data engineers to design and optimise data models for analytics and business consumption. Support backlog prioritisation in collaboration with Product Owner and Lead Data Engineer. Apply experience with Lloyd’s Syndicate speciality insurance data and Azure Databricks to accelerate migrations and analytics. What You’ll Bring Strong analytical expertise and experience working with insurance datasets. More ❯

Senior Data Insurance Analyst Location: Hybrid (London-based with flexible working) Salary: £85K -£100K – this is dependent on skills and experience TAs a Senior Data Insurance Analyst , you’ll work with cross-functional teams—underwriting, claims, finance, and product—to analyse large datasets, spot trends, and provide recommendations that influence key decisions. You’ll design data models, perform predictive … quality across multiple sources. Acting as a trusted adviser, you’ll guide senior stakeholders, mentor junior analysts, and help shape innovative solutions that enhance underwriting accuracy, claims efficiency, and customer experience. Key Responsibilities Translate business requirements into scalable data solutions with SMEs and senior data engineers. Source, analyse, and validate enterprise data for reporting, analytics, and applications. Define transformation … layers. Partner with data engineers to design and optimise data models for analytics and business consumption. Support backlog prioritisation in collaboration with Product Owner and Lead Data Engineer. Apply experience with Lloyd’s Syndicate speciality insurance data and Azure Databricks to accelerate migrations and analytics. What You’ll Bring Strong analytical expertise and experience working with insurance datasets. More ❯

Senior Data Insurance Analyst Location: Hybrid (London-based with flexible working) Salary: £85K -£100K – this is dependent on skills and experience TAs a Senior Data Insurance Analyst , you’ll work with cross-functional teams—underwriting, claims, finance, and product—to analyse large datasets, spot trends, and provide recommendations that influence key decisions. You’ll design data models, perform predictive … quality across multiple sources. Acting as a trusted adviser, you’ll guide senior stakeholders, mentor junior analysts, and help shape innovative solutions that enhance underwriting accuracy, claims efficiency, and customer experience. Key Responsibilities Translate business requirements into scalable data solutions with SMEs and senior data engineers. Source, analyse, and validate enterprise data for reporting, analytics, and applications. Define transformation … layers. Partner with data engineers to design and optimise data models for analytics and business consumption. Support backlog prioritisation in collaboration with Product Owner and Lead Data Engineer. Apply experience with Lloyd’s Syndicate speciality insurance data and Azure Databricks to accelerate migrations and analytics. What You’ll Bring Strong analytical expertise and experience working with insurance datasets. More ❯

Senior Data Insurance Analyst Location: Hybrid (London-based with flexible working) Salary: £85K -£100K – this is dependent on skills and experience TAs a Senior Data Insurance Analyst , you’ll work with cross-functional teams—underwriting, claims, finance, and product—to analyse large datasets, spot trends, and provide recommendations that influence key decisions. You’ll design data models, perform predictive … quality across multiple sources. Acting as a trusted adviser, you’ll guide senior stakeholders, mentor junior analysts, and help shape innovative solutions that enhance underwriting accuracy, claims efficiency, and customer experience. Key Responsibilities Translate business requirements into scalable data solutions with SMEs and senior data engineers. Source, analyse, and validate enterprise data for reporting, analytics, and applications. Define transformation … layers. Partner with data engineers to design and optimise data models for analytics and business consumption. Support backlog prioritisation in collaboration with Product Owner and Lead Data Engineer. Apply experience with Lloyd’s Syndicate speciality insurance data and Azure Databricks to accelerate migrations and analytics. What You’ll Bring Strong analytical expertise and experience working with insurance datasets. More ❯