976 to 1,000 of 1,135 Customer Experience Jobs in England

processes to keep the business running efficiently. As the company continues to expand, they’re now taking the next step embedding AI across the organisation to simplify processes, enhance customer experiences and unlock new levels of efficiency. They are looking for a motivated, tech-minded professional to help support this evolution. Key Responsibilities Work with the Head of IT … for automation and improvement Collaborate closely with cross-functional teams to align AI projects with business priorities Share knowledge and mentor colleagues on AI and automation best practices Skills & Experience Degree or background in Computer Science, AI, Software Engineering, or Data Science Strong programming skills (e.g. Python, JavaScript, JSON) Awareness of AI/ML concepts, Large Language Models and … prompt engineering Experience with cloud platforms (Azure, AWS or GCP) Logical, problem-solving mindset with a passion for automation Ability to communicate technical ideas clearly to non-technical audiences Self-motivated, adaptable and eager to learn new tools and techniques If you’re ready to make a real impact and help shape how AI is used across a growing More ❯

Company We are a growing IT Managed Service Provider (MSP) based in the South West, delivering proactive, secure, and scalable technology solutions to SMEs. With a strong reputation for customer service and technical excellence, we're now looking to expand our reach and bring on a driven Business Development Executive to help us grow our client base. The Role … business opportunities, nurturing leads, and converting prospects into long-term clients. You'll work closely with our technical and account management teams to ensure a smooth handover and excellent customer experience. Key Responsibilities Identify and engage with potential clients across the South West region. Develop and manage a pipeline of qualified leads. Conduct discovery calls, meetings, and presentations to … scope and price solutions. Meet and exceed monthly and quarterly sales targets. Maintain accurate records in the CRM and provide regular sales forecasts. What We're Looking For Proven experience in B2B sales, ideally within an IT MSP or technology environment. Strong understanding of IT services such as Microsoft 365, cybersecurity, backup & disaster recovery. Excellent communication and relationship-building More ❯

The CompanyWe are a growing IT Managed Service Provider (MSP) based in the South West, delivering proactive, secure, and scalable technology solutions to SMEs. With a strong reputation for customer service and technical excellence, we're now looking to expand our reach and bring on a driven Business Development Executive to help us grow our client base. The RoleAs … business opportunities, nurturing leads, and converting prospects into long-term clients. You'll work closely with our technical and account management teams to ensure a smooth handover and excellent customer experience. Key Responsibilities Identify and engage with potential clients across the South West region. Develop and manage a pipeline of qualified leads. Conduct discovery calls, meetings, and presentations to … scope and price solutions. Meet and exceed monthly and quarterly sales targets. Maintain accurate records in the CRM and provide regular sales forecasts. What We're Looking For Proven experience in B2B sales, ideally within an IT MSP or technology environment. Strong understanding of IT services such as Microsoft 365, cybersecurity, backup & disaster recovery. Excellent communication and relationship-building More ❯

quality technical documentation to support innovative products used in high-tech industries. Youll collaborate with diverse teams to ensure accuracy and clarity, playing a pivotal role in delivering exceptional customer experiences. The company is dedicated to fostering an inclusive, supportive environment with excellent opportunities for career development and work-life balance. Key Responsibilities Documentation Creation and Management - Produce, develop … in engineering labs Collaboration and Communication - Liaise with engineers, technicians, and subject-matter experts to resolve technical queries - Collaborate with Sales and Marketing teams to support project launches and customer needs - Communicate technical details effectively to diverse audiences, tailoring content appropriately Process and Compliance - Maintain robust documentation systems, including version control and editing processes - Ensure timely organisation, management, and … photographs and illustrations to enhance documentation - Use tools like MadCap Flare, Adobe Acrobat, SolidWorks/SolidEdge, and Microsoft Office effectively The Person/Qualifications - Strong technical writing skills with experience in document review cycles - Proficiency in PC-based applications, including desktop publishing, photo editing, or CAD software - Ability to research, analyse, and communicate complex technical information - Familiarity with manufacturing More ❯

quality technical documentation to support innovative products used in high-tech industries. Youll collaborate with diverse teams to ensure accuracy and clarity, playing a pivotal role in delivering exceptional customer experiences. The company is dedicated to fostering an inclusive, supportive environment with excellent opportunities for career development and work-life balance. Key Responsibilities Documentation Creation and Management Produce, develop … in engineering labs Collaboration and Communication Liaise with engineers, technicians, and subject-matter experts to resolve technical queries Collaborate with Sales and Marketing teams to support project launches and customer needs Communicate technical details effectively to diverse audiences, tailoring content appropriately Process and Compliance Maintain robust documentation systems, including version control and editing processes Ensure timely organisation, management, and … photographs and illustrations to enhance documentation Use tools like MadCap Flare, Adobe Acrobat, SolidWorks/SolidEdge, and Microsoft Office effectively The Person/Qualifications Strong technical writing skills with experience in document review cycles Proficiency in PC-based applications, including desktop publishing, photo editing, or CAD software Ability to research, analyse, and communicate complex technical information Familiarity with manufacturing More ❯

quality technical documentation to support innovative products used in high-tech industries. Youll collaborate with diverse teams to ensure accuracy and clarity, playing a pivotal role in delivering exceptional customer experiences. The company is dedicated to fostering an inclusive, supportive environment with excellent opportunities for career development and work-life balance. Key Responsibilities Documentation Creation and Management Produce, develop … in engineering labs Collaboration and Communication Liaise with engineers, technicians, and subject-matter experts to resolve technical queries Collaborate with Sales and Marketing teams to support project launches and customer needs Communicate technical details effectively to diverse audiences, tailoring content appropriately Process and Compliance Maintain robust documentation systems, including version control and editing processes Ensure timely organisation, management, and … photographs and illustrations to enhance documentation Use tools like MadCap Flare, Adobe Acrobat, SolidWorks/SolidEdge, and Microsoft Office effectively The Person/Qualifications Strong technical writing skills with experience in document review cycles Proficiency in PC-based applications, including desktop publishing, photo editing, or CAD software Ability to research, analyse, and communicate complex technical information Familiarity with manufacturing More ❯

quality technical documentation to support innovative products used in high-tech industries. Youll collaborate with diverse teams to ensure accuracy and clarity, playing a pivotal role in delivering exceptional customer experiences. The company is dedicated to fostering an inclusive, supportive environment with excellent opportunities for career development and work-life balance. Key Responsibilities Documentation Creation and Management Produce, develop … in engineering labs Collaboration and Communication Liaise with engineers, technicians, and subject-matter experts to resolve technical queries Collaborate with Sales and Marketing teams to support project launches and customer needs Communicate technical details effectively to diverse audiences, tailoring content appropriately Process and Compliance Maintain robust documentation systems, including version control and editing processes Ensure timely organisation, management, and … photographs and illustrations to enhance documentation Use tools like MadCap Flare, Adobe Acrobat, SolidWorks/SolidEdge, and Microsoft Office effectively The Person/Qualifications Strong technical writing skills with experience in document review cycles Proficiency in PC-based applications, including desktop publishing, photo editing, or CAD software Ability to research, analyse, and communicate complex technical information Familiarity with manufacturing More ❯

environment. Cross-Functional Collaboration: Work closely with Finance, Health & Safety, Commercial, and Marketing teams to deliver shared business objectives. Champion innovation and digital solutions to enhance operational efficiency and customer experience. Client Engagement: Act as the senior point of contact for the client, ensuring transparent communication and delivery against joint objectives. Lead high-level meetings, providing insight, strategic recommendations … and performance updates. About You Proven senior leadership experience managing large, complex contracts or multi-site portfolios. Strong commercial acumen with full P&L accountability. Excellent client relationship management skills, ideally within transport, infrastructure, or service delivery sectors. A strategic thinker who can balance long-term vision with operational delivery. Inspirational leader, capable of developing high-performing teams and More ❯

environment. Cross-Functional Collaboration: Work closely with Finance, Health & Safety, Commercial, and Marketing teams to deliver shared business objectives. Champion innovation and digital solutions to enhance operational efficiency and customer experience. Client Engagement: Act as the senior point of contact for the client, ensuring transparent communication and delivery against joint objectives. Lead high-level meetings, providing insight, strategic recommendations … and performance updates. About You Proven senior leadership experience managing large, complex contracts or multi-site portfolios. Strong commercial acumen with full P&L accountability. Excellent client relationship management skills, ideally within transport, infrastructure, or service delivery sectors. A strategic thinker who can balance long-term vision with operational delivery. Inspirational leader, capable of developing high-performing teams and More ❯

play a key role in launching our new Digital Asset Management system. You'll work across web, social, and offline channels to deliver engaging, high-quality designs that enhance customer experiences and strengthen our brand identity. Collaborating with Marketing and Technology teams, you'll bring ideas to life through visually stunning, user-focused design. We're looking for someone … Asset Management systems. Understanding of HTML, CSS, and accessibility best practices. Strong eye for detail, layout, colour, and typography. Excellent communicator with great time management and problem-solving skills. Experience working within agile, cross-functional teams on digital and print projects. What will you get in return? You will be entitled to a competitive salary Pro rata and a … their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law. We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job. More ❯

stakeholders, including the CFO. This is a fantastic opportunity to shape how we forecast, report, and drive commercial decisions across the business. What makes you a great fit: Strong experience in financial modelling and forecasting Highly proficient in Excel Skilled at translating data into actionable insights for senior stakeholders Comfortable presenting to CFO and Executive teams Part-qualified (ACA … breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. ED&I: We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are More ❯

Billing Manager, stepping in when needed and helping the team grow stronger every day. What makes you a great fit: Exceptional organisational and communication skills Passion for delivering outstanding customer service Ability to prioritise tasks effectively Team player with a hands-on attitude Flexible and open to new challenges Comfortable working independently Sharp attention to detail Key responsibilities: Efficiently … Maintain and update the purchase ledger with accurate transaction records Generate and process invoices promptly and accurately Collaborate with internal teams to ensure billing accuracy Provide responsive support to customer inquiries Ensure data integrity within the CRM system Manage asset and contract records post-order completion Assist in training new and existing team members Support the Billing Manager during … breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage More ❯

Data Engineer Join the Team Powering the Future of Data at Vivedia Location: Sheffield - Hybrid (3 days per week) Salary : £50,000 to £60,000 depending on experience Department: Data Team At Vivedia , data isn’t just numbers — it’s the engine driving every decision, every innovation, and every customer experience. We’re growing, and we’re looking … data architecture. Lead or support migrations to modern platforms such as AWS, Azure, GCP, Snowflake, or Databricks. Proactively identify opportunities to streamline and optimize performance. What You’ll Bring Experience: Proven hands-on experience as a Data Engineer or in a similar data-focused role. Technical Skills: Proficiency in SQL and Python . Strong grasp of ETL/… ELT pipelines , data modeling , and data warehousing . Experience with cloud platforms (AWS, Azure, GCP) and tools like Snowflake, Databricks, or BigQuery . Familiarity with streaming technologies (Kafka, Spark Streaming, Flink) is a plus. Tools & Frameworks: Airflow, dbt, Prefect, CI/CD pipelines, Terraform. Mindset: Curious, data-obsessed, and driven to create meaningful business impact. Soft Skills: Excellent communication More ❯

delivering exceptional technical support and good understanding of PLC? Join us as Head of Technical Support and take charge of scaling and optimizing our support function to ensure outstanding customer experiences. As Head of Technical Support, you will lead a high-performing team of engineers and specialists, managing both software and electro-mechanical support operations. You will drive strategy … oversee day-to-day operations, and champion continuous improvement in processes, tools, and customer satisfaction. Why join us? Influence strategic growth and operational performance Hybrid working flexibility Career development and succession planning opportunities Work with a dynamic team across residential and field service sites Be part of a company that values safety, integrity, and continuous improvement What will you … grow a multi-regional support team. Oversee ticket management, escalations, and SLA compliance. To be the authority for formally signing off technical work the ESS team deliver Champion a customer-first culture and enhance self-service resources. What do we need from you? Experience in technical support or customer success leadership roles. Strong understanding of support operations More ❯

delivering exceptional technical support and good understanding of PLC? Join us as Head of Technical Support and take charge of scaling and optimizing our support function to ensure outstanding customer experiences. As Head of Technical Support, you will lead a high-performing team of engineers and specialists, managing both software and electro-mechanical support operations. You will drive strategy … oversee day-to-day operations, and champion continuous improvement in processes, tools, and customer satisfaction. Why join us? Influence strategic growth and operational performance Hybrid working flexibility Career development and succession planning opportunities Work with a dynamic team across residential and field service sites Be part of a company that values safety, integrity, and continuous improvement What will you … grow a multi-regional support team. Oversee ticket management, escalations, and SLA compliance. To be the authority for formally signing off technical work the ESS team deliver Champion a customer-first culture and enhance self-service resources. What do we need from you? Experience in technical support or customer success leadership roles. Strong understanding of support operations More ❯

security domains. You'll be at the forefront of innovation, working with technologies like SD-WAN, SD-A, ISE, Webex, MS Teams, and NextGen Firewalls. Your new role Translate customer requirements into detailed, scalable solution designs. Lead technical delivery and act as the Single Point of Contact for solution implementation. Drive migration planning, testing, and handover to support teams. … Collaborate with Pre-Sales, Project Management, and Support to ensure seamless execution. Influence customer strategy through technical leadership and trusted relationships. Own risk management and ensure compliance with industry standards. What you'll need to succeed Expert-level experience with ACI, Nexus, and VMware. Strong stakeholder management and leadership skills. Ability to create Low-Level Design (LLD) documentation … aligned with customer needs. Passion for innovation and delivering exceptional customer experiences. A collaborative mindset and a drive to mentor and uplift your technical peers What you'll get in return 10% on-target bonus, 25 days annual leave (plus bank holidays), increasing with service Pension Scheme - 10% employer contribution Flexible benefits including cycle to work, healthcare, and More ❯

day monitoring of in-house and client equipment, both physical and cloud-stored. Role Achieve KPI’s given within your role where they are set out in writing. Provisioning customer sales orders and ensuring our customers are onboarded, managing the implementation of new services, via project management, web demonstrations and training. Actioning and resolving faults, liaising with the necessary … clients and colleagues, and documenting via cases. Escalate complex issues/faults to the Senior IT Support Executive Providing customer support and training via web demonstration, telephone and customer visits. To maintain the best professional relationship with our customers. Provide assistance to other employees within the business. Attend service training and webinar sessions to improve product knowledge. To … review and interact with our customers where required to improve their customer experience. Always working to our values and ensuring all employees also understand the values and how they positively impact the business and the way we operate. Ensure customer, suppliers’ and employees’ expectations are managed as per our values. Use initiative to learn new products & systems and More ❯

Contact Centre Architect - Dynamics 365 Location: Flexible, Hybrid (Open to candidates UK-Wide) Security Clearance: Required Industry: Microsoft Technology Solutions As a Contact Centre Architect specialising in Dynamics 365 Customer Engagement (CE) , you will be pivotal in designing and delivering cutting-edge, AI-first contact centre solutions. Key Responsibilities Solution Architecture & Design: Lead the architecture and design of Dynamics … CE contact centre solutions, integrating AI agents via Copilot to enhance agent productivity and customer experience. Client Engagement: Collaborate with clients from project inception through to delivery, ensuring solutions align with business objectives and technical requirements. AI Integration: Implement AI-driven features such as intelligent routing, chatbots, and virtual assistants to optimise customer interactions. Security & Scalability: Design solutions … scalability, utilise the broader Microsoft technology stack. Community Involvement: Actively participate in the Microsoft community through social media, conferences, and user groups, sharing knowledge and best practices. Skills Proven experience delivering D365 Contact Center solutions Ability to maximise capabilities of Dynamics 365 and Power Platform Knowledge of software engineering best practices End-to-end implementation experience of CRM More ❯

Contact Centre Architect - Dynamics 365 Location: Flexible, Hybrid (Open to candidates UK-Wide) Security Clearance: Required Industry: Microsoft Technology Solutions As a Contact Centre Architect specialising in Dynamics 365 Customer Engagement (CE) , you will be pivotal in designing and delivering cutting-edge, AI-first contact centre solutions. Key Responsibilities Solution Architecture & Design: Lead the architecture and design of Dynamics … CE contact centre solutions, integrating AI agents via Copilot to enhance agent productivity and customer experience. Client Engagement: Collaborate with clients from project inception through to delivery, ensuring solutions align with business objectives and technical requirements. AI Integration: Implement AI-driven features such as intelligent routing, chatbots, and virtual assistants to optimise customer interactions. Security & Scalability: Design solutions … scalability, utilise the broader Microsoft technology stack. Community Involvement: Actively participate in the Microsoft community through social media, conferences, and user groups, sharing knowledge and best practices. Skills Proven experience delivering D365 Contact Center solutions Ability to maximise capabilities of Dynamics 365 and Power Platform Knowledge of software engineering best practices End-to-end implementation experience of CRM More ❯

of our clients within the financial sector is looking to us to provide a dedicated resource to contribute to their mission of innovating their business and creating a superior customer experience. We are therfore actively seeking a talented Identity and Access Management (IAM) Operations Engineer who will be responsible for the delivery of the core IAM products and services … Sign-on/Multi-Factor Authentication, and Directory Services. You will collaborate and coordinate with other IT leaders, technologists and support staff to provide a secure, resilient, and quality experience to the global user community. Contract Term Twelve Months FTC Responsibilities and Duties Serve as a multifaceted Operations Engineer for the global IAM department Provide implementation and ongoing support … reporting Identify, manage and escalate, as appropriate, project risks, issues, and roadblocks to timely delivery Contribute to the development and maintenance of IAM strategy and associated roadmaps Qualifications/Experience Required 5+ years Information Security experience, with hands on experiences in enterprise IAM platforms (e.g. CyberArk, Delinea, Okta, MS Entra SSO/MFA, MS Active Directory, MS Entra More ❯

Education: Bachelor's degree in business administration, Project Management, Information Technology, or a related field is preferred. Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. Create a culture of customer obsession, with trust, teamwork and accountability. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like More ❯

cultivate strong relationships, and position my client as a trusted advisor and long-term partner in achieving their business objectives. The IT Account Manager will have current or recent experience in B2B account management or client services role. The ideal candidate will have experience working in a Managed Service Provider (MSP) environment. Strong communication and presentation skills, with … the ability to adapt to different audiences. Numerate, with confidence in discussing pricing and financial data. Proactive, energetic, and client-focused, with experience of delivering exceptional customer experiences. This is a great opportunity to work in a fast growing IT Managed Services company with genuine opportunities for career growth. You will need to be commutable to North London. More ❯

phase to drive strong app engagement and member satisfaction. Maximize every interaction : Ensure each member interaction delivers value, encourages app usage, and supports long-term retention. Champion the member experience : Work closely with your team and manager to foster a culture where the member experience is central to everything we do. Share insights and feedback : Collaborate with internal … teams by sharing customer feedback, recurring issues, and product suggestions to help improve the overall experience. Represent Herdwatch : Support event preparation and attend key farming shows in Ireland and abroad, helping to grow the Herdwatch brand and educate both current and potential members on our app and roadmap. About You: Skills & Attributes: You’re highly motivated with a strong … desire to succeed in a sales-driven role — experience is a bonus, but hunger and ambition matter more. A farming background is an advantage, but not essential—full product training will be provided. You’re a natural communicator with excellent interpersonal skills and a passion for helping people. You’re open-minded, a good listener, and eager to learn More ❯

phase to drive strong app engagement and member satisfaction. Maximize every interaction : Ensure each member interaction delivers value, encourages app usage, and supports long-term retention. Champion the member experience : Work closely with your team and manager to foster a culture where the member experience is central to everything we do. Share insights and feedback : Collaborate with internal … teams by sharing customer feedback, recurring issues, and product suggestions to help improve the overall experience. Represent Herdwatch : Support event preparation and attend key farming shows in Ireland and abroad, helping to grow the Herdwatch brand and educate both current and potential members on our app and roadmap. About You: Skills & Attributes: You’re highly motivated with a strong … desire to succeed in a sales-driven role — experience is a bonus, but hunger and ambition matter more. A farming background is an advantage, but not essential—full product training will be provided. You’re a natural communicator with excellent interpersonal skills and a passion for helping people. You’re open-minded, a good listener, and eager to learn More ❯

phase to drive strong app engagement and member satisfaction. Maximize every interaction : Ensure each member interaction delivers value, encourages app usage, and supports long-term retention. Champion the member experience : Work closely with your team and manager to foster a culture where the member experience is central to everything we do. Share insights and feedback : Collaborate with internal … teams by sharing customer feedback, recurring issues, and product suggestions to help improve the overall experience. Represent Herdwatch : Support event preparation and attend key farming shows in Ireland and abroad, helping to grow the Herdwatch brand and educate both current and potential members on our app and roadmap. About You: Skills & Attributes: You’re highly motivated with a strong … desire to succeed in a sales-driven role — experience is a bonus, but hunger and ambition matter more. A farming background is an advantage, but not essential—full product training will be provided. You’re a natural communicator with excellent interpersonal skills and a passion for helping people. You’re open-minded, a good listener, and eager to learn More ❯