ITSM Jobs in England

1 to 25 of 413 ITSM Jobs in England

Application Development Analyst (Senior) - SQL Server & .NET

London, United Kingdom
Hybrid / WFH Options
Michael Page (UK)
Experience of working with 3rd party service providers Understanding of Core Service Management concepts - Incident & Problem Management, Change Management, Request Fulfilment etc. Experience of using ServiceNow and any other ITSM tools. Experience of Windows .Net Framework, including VB.Net, C#, ASP.Net Experience in Transact-SQL/MS SQL Server, Visual Studio 2015+ Proficiency in writing SQL, stored procedures (e.g. PL/ More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Digital Workspace Technical Product Manager

Haywards Heath, Sussex, United Kingdom
Hybrid / WFH Options
First Central Services
Desktop. Proven expertise in scripting and automation tools (PowerShell, Python, Graph API). Demonstrated ability to implement and maintain AI-based support systems and experience platforms. Advanced knowledge of ITSM, Agile, and integration pipelines. Strong experience managing and remediating digital experience via DEM tools. Track record in delivering solutions with backlog management tools (Azure DevOps/Jira) in Agile and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Digital Workspace Technical Product Manager

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
First Central Services
Desktop. Proven expertise in scripting and automation tools (PowerShell, Python, Graph API). Demonstrated ability to implement and maintain AI-based support systems and experience platforms. Advanced knowledge of ITSM, Agile, and integration pipelines. Strong experience managing and remediating digital experience via DEM tools. Track record in delivering solutions with backlog management tools (Azure DevOps/Jira) in Agile and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Application Support Manager

London, United Kingdom
Just Group plc
web technologies, including React , REST APIs , and SOAP architectures. Skilled in managing P1/P2 incidents , business impact analysis, root cause investigations, and change coordination. Strong grasp of IT service management practices; ITIL v4 certification or equivalent preferred. Proactive Monitoring : Hands-on experience with tools like Dynatrace , Azure Application Insights , or similar platforms. Ability to use monitoring data to enhance More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Delivery Manager - DevOps

Manchester, Lancashire, United Kingdom
Michael Page (UK)
business teams. Experience working with Azure cloud services and related platforms (Azure Active Directory, Azure Automation, Azure DevOps, etc.). A solid technical background with strong understanding of IT service management processes (incident, problem, change management), especially in cloud and hybrid environments. Experience working with and managing Service Level Agreements (SLAs), reporting on performance, and driving service improvements. Familiarity with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Service Delivery Manager (Defence)

Farnborough, Hampshire, United Kingdom
Positiv Cohort
compliance with governance standards. Key Skills and Experience: Proven experience in managing IT service delivery within the Defence sector or other highly regulated environments. Strong technical background in IT service management, with in-depth knowledge of frameworks such as ITIL. Excellent leadership and team management skills, with the ability to motivate and guide a team to deliver high-quality results. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior IT Auditor, Information Technology - Audit Services (2 posts available)

London, United Kingdom
Out in Science, Technology, Engineering, and Mathematics
standards usually obtained through related work experience Solid understanding of ITGC and related processes (e.g., Configuration Management, Vendor Management, Access and Identity Management) Understanding of Information Technology Service Management (ITSM) controls (e.g., Incident Management, Change Management, Problem Management) Skills as needed to perform testing of application controls (e.g., BC/DR, Application Security Testing, Interface Controls) Skills as needed to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Desk Analyst

London, United Kingdom
Gamblingindustrynews
the organization. What You'll Do: Provide first-line IT support to end-users via phone, email, and chat Log and manage incidents and service requests through the IT service management tool Prioritize and categorize issues based on impact and urgency Escalate unresolved technical problems to higher-level support teams Perform routine system checks and basic maintenance tasks Assist with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Operations and Security Lead

London, United Kingdom
Jas Gujral
mitigate cyber threats using SIEM, endpoint security, and vulnerability management tools. • Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. • IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: • IT Operations & Service Continuity: Ability to ensure IT systems are highly available More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Delivery Manager - DevOps

Manchester, United Kingdom
Hybrid / WFH Options
Michael Page
business teams. Experience working with Azure cloud services and related platforms (Azure Active Directory, Azure Automation, Azure DevOps, etc.). A solid technical background with strong understanding of IT service management processes (incident, problem, change management), especially in cloud and hybrid environments. Experience working with and managing Service Level Agreements (SLAs), reporting on performance, and driving service improvements. Familiarity with More ❯
Employment Type: Permanent
Salary: £72000 - £92000/annum
Posted:

Service Delivery Manager - DevOps

Salford, Lancashire, England, United Kingdom
Hybrid / WFH Options
Michael Page Technology
business teams. Experience working with Azure cloud services and related platforms (Azure Active Directory, Azure Automation, Azure DevOps, etc.). A solid technical background with strong understanding of IT service management processes (incident, problem, change management), especially in cloud and hybrid environments. Experience working with and managing Service Level Agreements (SLAs), reporting on performance, and driving service improvements. Familiarity with More ❯
Employment Type: Full-Time
Salary: £72,000 - £92,000 per annum
Posted:

ICT Engineer - Senior Infrastructure Engineer

Watford, Hertfordshire, United Kingdom
Randstad Cpe London
and web filtering software - Quest Active Roles Server and Quick Connect - Microsoft Systems Centre - Configuration Manager/Operations Manager - Microsoft Office products - Release management best practises - Use of IT Service Management tools (i.e., 'helpdesk' software for the management of changes, incidents etc.) For further information and to apply get in touch now Navartis Ltd is a specialist recruitment company supplying More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Systems Engineer

Jersey, Channel Islands, England, United Kingdom
Hybrid / WFH Options
Elearning Recruitment
Jersey office. Acts as the primary escalation point for unresolved IT issues within the Jersey location. Supports the global IT Service Delivery team in the implementation and observance of ITSM practices, including Incident, Service, Problem, and Change Management. Assists with aligning local IT operations to relevant standards such as ISO 27001 and ITIL v4. Coordinates with the broader IT team More ❯
Employment Type: Full-Time
Salary: £40,000 - £53,000 per annum
Posted:

2nd Line Service Desk Engineer (Weekends)

Cambridge, Cambridgeshire, England, United Kingdom
Hybrid / WFH Options
Birketts LLP
updated with the latest trends and technologies in endpoint management and recommend improvements The candidate Experience working within an IT Service Desk or Desktop Support role. Experienced with using ITSM tools preferred Excellent troubleshooting, problem-solving and analytical skills. Proficiency in endpoint management tools (e.g. Microsoft Intune, Autopilot). Microsoft Technologies e.g. Windows OS, Active Directory, Entra ID, Office More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

IT Infrastructure Operations and Security Lead

London, United Kingdom
Jas Gujral
mitigate cyber threats using SIEM, endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Operations Platforms and Security Lead

London, United Kingdom
Jas Gujral
mitigate cyber threats using SIEM, endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Helpdesk Analyst 1st Line

Bromley, Kent, England, United Kingdom
Foresters Financial
VIPs and ExCo members Full driving licence and own car preferred to be able to attend IT emergencies. Qualifications Microsoft 365 Fundamentals (MS-900) - essential ITIL foundation v3 - ideal ITSM platforms like Halo, FreshService, Service Now, Ivanti - preferred SCCM, WDS - preferred You will be required to work 40 hours per week. Monday to Friday. You will do an 8-hour More ❯
Employment Type: Full-Time
Salary: £28,000 per annum
Posted:

Service Desk Analyst

Epsom, Surrey, England, United Kingdom
Required IT
R , and Qualys Vulnerability Management SAP Concur , ePDQ , Contact Centre as a Service (TalkDesk) Banking systems including CitiDirect , Barclays.Net , and ING Bespoke CRM and POS systems Microsoft SCCM 2016 ITSM tools , especially Freshservice Work with users across the UK to ensure swift issue resolution and proactive system support. Support operations in a highly regulated financial environment with a strong focus More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

IT Infrastructure Support Engineer

London
Nexus Jobs Limited
related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills/Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second More ❯
Employment Type: Permanent
Posted:

IT Support Engineer

Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
You Minimum 3 years' experience in IT support, ideally in a 2nd Line role Strong working knowledge of Microsoft 365, Windows 10/11, and Active Directory Experience with ITSM tools (e.g. ServiceNow, Freshworks, Zendesk) Certifications (CompTIA, Microsoft, ITIL) Networking knowledge (DNS, DHCP, VLANs, Firewalls, routing) Teams Telephony integration & PSTN phone systems Scripting with PowerShell, Bash or Python Hyper-V More ❯
Employment Type: Full-Time
Salary: £35,000 - £45,000 per annum
Posted:

Application Support Engineer - SC Clearance - FTC

Leeds, Yorkshire, United Kingdom
Burendo Limited
the role: Strong stakeholder management and excellent communication skills Solid experience with Git or equivalent source control systems Hands-on experience with AWS or other cloud platforms Familiarity with ITSM tooling (e.g. ServiceNow, Jira Service Management) Proactive mindset with a drive for continuous improvement Excellent problem-solving and troubleshooting abilities Strong understanding of IT systems and keen technical interest Nice More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Cloud Engineer, Senior Analyst

Birmingham, Staffordshire, United Kingdom
WeAreTechWomen
and SDK tools. Knowledge of Linux and Windows server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, Jira, ServiceNow. Good communication and problem-solving skills. Set yourself apart: Expertise in deploying and managing a DevOps environment as per best practices. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Infrastructure Engineer

Hull, North Humberside, England, United Kingdom
4Square Recruitment Ltd
ability to mentor and guide others. Positive attitude and a drive for continuous improvement. Preferred Qualifications IT certifications (e.g., CompTIA A+, Microsoft Modern Desktop Administrator, ITIL). Experience with ITSM tools (ServiceNow, Freshservice, Jira Service Desk). Knowledge of automation tools/scripting (a plus). More ❯
Employment Type: Full-Time
Salary: £45,000 - £55,000 per annum
Posted:

Senior Delivery Manager - Cloud

London, United Kingdom
Hybrid / WFH Options
Methods Business and Digital Technology
Qualified Managing Successful Programmes Familiarity with Project and Financial Management Software such as Microsoft Project, JIRA, Salesforce, PeopleSoft, Trello Understanding of Service Management best practice - ITIL Operational use of ITSM Products such as ServiceNow, Remedy, Confluence, FreshWorks Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Support Analyst - Win & Mac

London, United Kingdom
Boston Hale
display strong problem-solving abilities and excellent communication, customer handling and inter-personal skills. Skills Hands-on experience managing customer issues through a ticketing solution (Freshservice or a similar ITSM tool) Desktop Support (Windows 10/11 & MacOS) Laptop deployment OKTA O365/Exchange administration tasks Active Directory/Azure Active Directory admin Microsoft InTune AV meeting room setup and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
ITSM
England
10th Percentile
£26,500
25th Percentile
£31,375
Median
£46,000
75th Percentile
£67,500
90th Percentile
£81,000