1 to 25 of 389 Performance Metrics Jobs in England

Technical Customer Support Manager

Location
Leeds, England, United Kingdom
market-leading solution capabilities and business process best practices from its technologies around the world, Solera provides unsurpassed scale and strength with superior performance while delivering innovation to move the industry forward.**The Role** As the Team Manager for our Technical Customer Support team, you will play a vital … essential to driving the success of the company and aligning our efforts.By providing coaching and mentorship, you will support both individual and team performance, ensuring that we meet service standards and enhance customer satisfaction.**What You’ll Do****Key Responsibilities:*** **Team Leadership:** + Motivate your team by setting clear ...

Systems & MI Lead

Hiring Organisation
Evri
Location
West Midlands, United Kingdom
Employment Type
Permanent
Salary
£55,000
General Manager, Network Service We're looking for a highly analytical and innovative Network MI & Systems Lead to drive the reporting, insight, and performance measurement strategy across a large-scale operational network. This is a leadership role for someone who excels at turning complex operational data into meaningful business … senior stakeholders, and leading a high-performing MI team that enables data-driven decision making across the business. If you're passionate about data, performance improvement, business intelligence, and leading talented analysts, we'd love to hear from you. What You'll Be Doing As the Network MI & Systems ...

Systems & MI Lead

Location
London, United Kingdom
General Manager, Network Service We're looking for a highly analytical and innovative Network MI & Systems Lead to drive the reporting, insight, and performance measurement strategy across a large-scale operational network. This is a leadership role for someone who excels at turning complex operational data into meaningful business … senior stakeholders, and leading a high-performing MI team that enables data-driven decision making across the business. If you're passionate about data, performance improvement, business intelligence, and leading talented analysts, we'd love to hear from you. What You'll Be Doing As the Network MI & Systems ...

BI Analyst

Location
Birmingham, England, United Kingdom
data analytics, you will support teams across the business, including marketing, product, sales and operations, by transforming data into visually compelling reports and performance metrics that drive our commercial and operational strategies. The role will involve: Analysing business performance metrics (e.g., sales, customer behaviour, website traffic … conversion, operational performance) using Power BI and other BI tools Creating, maintaining, and updating interactive dashboards, reports, and visualisations that provide actionable insights to stakeholders Developing automated reporting processes to streamline data analysis for teams across the business Monitoring and analysing business KPIs, trends, and forecasts to identify growth ...

Product Manager

Location
Birmingham, England, United Kingdom
segments and industries. Partner closely with Product Marketing, Sales, Support, and Customer Success to coordinate and execute successful, highly impactful product launches. Product Lifecycle & Performance Management Establish, monitor, and analyse business-level product performance metrics, system adoption, and user behavior analytics. Act as the commercial owner … product’s performance, driving growth, user retention, and monetisation strategies across the SaaS product portfolio. Cross-Functional Collaboration & Commercial Leadership Act as the central hub aligning Sales, Support, Marketing, Operations, and Engineering on the long-term product vision and commercial releases. Act as a key spokesperson for the product ...

Platform Manager - Semiconductor

Location
West of England, England, United Kingdom
platform standardisation across strategic product lines to improve efficiency, strengthen supply chains, and optimise procurement leverage Leading continuous improvement initiatives focused on productivity, equipment performance, uptime, throughput, and overall equipment effectiveness Championing sustainability initiatives and ensuring platform compliance with evolving environmental regulations Collaborating closely with Product Management, Engineering, Operations … platform capabilities Building business cases and securing investment for platform development and innovation Defining and tracking platform KPIs, lifecycle value, customer outcomes, quality, and performance metrics Promoting industry best practices and increasing awareness of relevant SEMI standards, including E10, E35, and E79 What We're Looking ...

Tech Lead, Autonomy Performance - Robotaxi

Location
Greater London, England, United Kingdom
founding member position at the centre of Wayve’s Robotaxi launch, providing a unique opportunity to set direction and definition for the autonomy performance function. We are specifically looking for product-oriented engineers who will own the autonomy performance bar that determines whether the product is ready … public and stays great release over release. You’ll turn messy real-world driving signals into trusted metrics, a prioritised funnel of issues, and cross-team execution that lands measurable improvements in production. This is an opportunity to define “performance” for an end-to-end learned driving system ...

Manager, Customer Success Management

Location
Greater London, England, United Kingdom
your team systematically delivers and verifies business outcomes for our customers* Coach, mentor, and upskill regional CSMs to achieve 100% target attainment across key performance metrics, managing regional capacity, onboarding, and talent retention* Serve as the regional escalation point, partnering with CSMs to architect action plans … that your team is fully aligned on the \"outcome-based delivery\" framework, tracking clear business outcomes in client reviews.* Take full ownership of team performance metrics, reporting weekly customer health and status updates to senior management.**6-Month Milestones (The \"Performance\" Phase):*** Show measurable improvements in regional ...

Sr. Content Strategist, IDC CX Content Strategy, AWS Marketing

Location
Greater London, England, United Kingdom
responsibilities include conducting audience and content audits, creating content strategies and lifecycle calendars, overseeing content creation (though not necessarily producing it), and analyzing content performance metrics to inform continuous improvement. The role involves collaborating with Content Studio, Digital Strategy, Campaign teams, and subject matter experts to deliver compelling … content calendars and information architecture Oversee content creation across various formats (blogs, infographics, videos, etc.) Optimize content for SEO and multi-platform distribution Analyze performance metrics and recommend improvements Collaborate with cross-functional teams (design, peer marketing teams, subject matter experts, etc) to drive alignment across execution touchpoints. ...

ML Model Governance Lead

Location
Greater London, England, United Kingdom
tiering, validation requirements, approval processes and ongoing monitoring standards• Lead model validation activities for production ML models: independent validation of model methodology, data quality, performance metrics, bias assessment and documentation completeness• Define and implement model monitoring standards: performance drift detection, data distribution shift, fairness metric tracking … validation checks, staging environment requirements and production deployment gates• Manage the model governance committee: chairing review meetings, escalating high-risk models and producing governance metrics for risk committees and regulators• Build model governance tooling: integrating MLflow, Azure ML or Databricks with governance workflows, automated testing and regulatory reportingRequired Skills ...

Head of Marketing

Location
Penryn, England, United Kingdom
experienced worldwide. Job Summary Allen & Heath is seeking an experienced Head of Marketing to lead the global marketing function, driving brand growth, commercial performance, channel engagement, and market demand across our international distributor and dealer network. Reporting to the Managing Director this role is responsible for defining and executing … Lead, coach and develop a high-performing marketing team across digital marketing, content, communications, events and creative functions. Establish clear departmental objectives, KPIs and performance measures aligned to company goals. Manage marketing budgets and investments, ensuring effective allocation of resources and measurable return on investment. ...

Audit Technology Support and Implementation Manager

Location
West of England, England, United Kingdom
Work closely with Assistant Managers to oversee offshore delivery, ensuring quality, consistency and accuracy of responses provided to audit teams. Track and monitor support performance metrics, including ticket volumes, response times, resolution times and recurring issues. Provide structured, timely communication and regular reporting to Director of Audit Technology … Support and Implementation on service performance, emerging risks, and key trends impacting ATT usage and adoption. Liaise with internal teams including Transformation, Data Analytics, IT and Methodology to coordinate issue resolution and support requirements. Manage relationships with third-party vendors and support providers, ensuring effective escalation and resolution ...

Partner Manager- Networking

Location
Greater London, England, United Kingdom
inclusion strategies and ensuring compliance with contractual obligations. This role involves managing the full lifecycle of program management, facilitating partner onboarding, and tracking key performance metrics to support strategic and operational performance. Additionally, the manager will handle CRM data management, conduct regional data analysis, and engage in events … subject matter expert in program management, providing guidance and developing business proposals aligned with sales and partner goals. Track and report on key performance metrics, including diversity spend and contributions to revenue and margin growth. Coordinate and participate in events, webinars, and training sessions to educate partners ...

Senior Quantum Engineer - QSER

Location
Reading, England, United Kingdom
research priorities and designing experiments through to implementation, data analysis and final recommendations. Your work will directly influence OQC’s technology roadmap and the performance of future quantum processing units. The Role You’ll be a senior member of our Quantum Science & Exploratory Research team, combining hands‐on experimental … technical recommendations. Design, simulate and characterise novel superconducting components for quantum processors and their supporting infrastructure. Measure, calibrate and benchmark superconducting quantum circuits, developing performance metrics and investigating QPU design or processor limitations. Lead investigations into alternative qubit architectures and packaging approaches, translating experimental evidence into recommendations ...

Europe Advisor Relations

Location
Farnborough, England, United Kingdom
company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy … advisor relations, stakeholder engagement, or a similar relationship-focused role within a complex business environment. Strong understanding of business development processes, deal flow management, performance metrics, and strategic opportunity planning. Exceptional communication, negotiation, and relationship-building skills, with the ability to engage and influence stakeholders at all levels. ...

DeFi Algorithmic Trader| Trading Team

Location
Greater London, England, United Kingdom
models, and exposure controls Collaborate with engineering teams to improve trading infrastructure, automation, and execution reliability Monitor live PnL, slippage, transaction costs, and strategy performance metrics Conduct backtesting, simulation, and walk-forward validation for systematic strategies Stay updated with evolving DeFi protocols, token mechanics, liquidity structures, and market … models, and exposure controls Collaborate with engineering teams to improve trading infrastructure, automation, and execution reliability Monitor live PnL, slippage, transaction costs, and strategy performance metrics Conduct backtesting, simulation, and walk-forward validation for systematic strategies Stay updated with evolving DeFi protocols, token mechanics, liquidity structures, and market ...

Lead Social Media Manager — Gaming Community Growth

Location
Royal Leamington Spa, England, United Kingdom
YouTube Shorts while managing a team and coordinating with Community colleagues. You will oversee Go to Market processes, set standards for content, and push performance metrics, metrics alignment, and stakeholder collaboration across multiple #J-18808-Ljbffr ...

Cloud Solutions Engineer - Banking & Finance

Location
Greater London, England, United Kingdom
research, and risk management with a collaborative culture focused on continuous learning, innovation, and solving complex problems. The company is looking for a Cloud Performance Engineer to build and optimise high-performance cloud infrastructure supporting latency-sensitive workloads. The role involves working across cloud, networking, Linux, and automation … collaborating with engineers across the business to improve performance and reliability. Responsibilities: Design and optimise AWS and hybrid cloud environments Work across cloud networking, routing and switching Build and maintain performance and latency monitoring Automate cloud infrastructure and network configurations Develop tooling to collect and analyse performance ...

Service Delivery Programme Manager

Location
Templecombe, England, United Kingdom
role in ensuring the highest level of operational service delivery. **Location:** Templecombe**What you’ll be doing*** Deliver the programme deliverables, key results and performance metrics, including financial performance I.e. order intake, sales, gross margin and cash.* Management of the Project Plan and schedule to monitor … available.* Classify incidents, find the root cause and propose Engineering Change Request if needed.* Ensure that service requests are managed properly.* Analyse customer feedback, performance indicators and operating reports.* Produce and monitor Key Performance Indicators (KPI).* Control project scope and support change management processes.* Identify sources ...

Service Delivery Programme Manager

Hiring Organisation
Thales
Location
Henstridge, Somerset, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
role in ensuring the highest level of operational service delivery. Location: Templecombe What you'll be doing Deliver the programme deliverables, key results and performance metrics, including financial performance I.e. order intake, sales, gross margin and cash. Management of the Project Plan and schedule to monitor … available. Classify incidents, find the root cause and propose Engineering Change Request if needed. Ensure that service requests are managed properly. Analyse customer feedback, performance indicators and operating reports. Produce and monitor Key Performance Indicators (KPI). Control project scope and support change management processes. Identify sources ...

Siam Service Request Lead

Hiring Organisation
Capgemini
Location
Manchester, United Kingdom
Employment Type
Full Time
drives process adherence, and ensures consistent delivery of high-quality services across the service ecosystem. The role is responsible for monitoring and reporting on performance, managing supplier accountability, identifying risks and opportunities, and implementing improvements to enhance efficiency and effectiveness. Through strong governance, stakeholder engagement, supplier performance management … Lead ensures the delivery of a seamless and customer-focused request fulfilment service. The role contributes to an improved end-user experience, enhanced operational performance, increased service quality, and the delivery of measurable business value across the organisation. Hybrid working: The places that you work from ...

Product Manager - Legal

Hiring Organisation
Hackajob Ltd
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
client is a UK business software company. The Product Manager is responsible for the successful development, delivery, performance, and continuous improvement of the Legal Portfolio. The role acts as the voice of the customer, translating customer needs, business priorities, data insights, and market opportunities into a clear and prioritised … commercial, marketing, and customer-facing teams, this role ensures that solutions deliver measurable customer and business value while maintaining high standards of quality, usability, performance, and compliance. The role also leverages AI-enabled capabilities and tools to enhance product outcomes, accelerate discovery, and improve decision-making. This role ...

Service Desk Manager

Location
Chichester, England, United Kingdom
across Level 1, Level 2, and Level 3 support teams. The role is accountable for driving service excellence, enhancing the customer experience, managing operational performance, and ensuring effective incident and service request management. Working collaboratively with technical teams, third-party suppliers, and key stakeholders, the Service Desk Manager will … support teams. Ensure the delivery of high-quality, customer-focused IT support services in line with agreed service levels. Manage service performance, monitoring key performance indicators (KPIs) and implementing improvements where required. Oversee workforce planning, resource allocation, shift rotas, and team capacity to ensure effective service coverage. Lead ...

VodafoneThree - Channel Manager - UK MNC & MNC Desk (Private)

Hiring Organisation
VodafoneThree
Location
West Berkshire, United Kingdom
Employment Type
Full Time
strong stakeholder relationships to drive sustainable growth, protect value and ensure outstanding execution across the customer lifecycle. In this role, you will: Deliver performance across a defined portfolio of UK MNC & MNC Desk accounts, supporting acquisition, retention and in-life value growth targets. Translate commercial priorities into clear execution … strategic objectives. Coordinate and support the delivery of trading plans, proposition launches and commercial initiatives. Manage new business, renewals, retention activity and customer lifecycle performance to achieve commercial and financial objectives. Monitor channel performance, identify emerging risks and opportunities, and take proactive action to improve outcomes. Support revenue ...

VodafoneThree - Channel Manager - Acquisition (Private)

Hiring Organisation
VodafoneThree
Location
Newbury, Berkshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Internet of Things (IoT). What you'll do As Channel Manager - Acquisition (Private Sector), you'll take ownership of the performance of a defined acquisition portfolio, helping to grow new business while maximising value across existing customers. You'll combine commercial awareness, analytical thinking, and strong stakeholder collaboration … ensure opportunities are translated into measurable results. Working in a highly performance-focused environment, you'll identify risks, unlock growth opportunities, and help deliver strategic priorities through disciplined execution. You will: Drive acquisition and in-life performance across your channel portfolio, delivering against commercial, financial, and customer value ...