101 to 125 of 277 Performance Metrics Jobs in England

managing day-to-day operations, ensuring service excellence, and fostering a high-performing team culture. Key Responsibilities Lead and manage the ICT Service Desk team, providing guidance, coaching, and performance management. Oversee the handling of incidents and service requests, ensuring timely resolution and customer satisfaction. Monitor and report on service desk performance metrics, including SLAs and KPIs. … Develop and maintain service desk processes and documentation to ensure consistency and compliance. Drive service improvement initiatives based on performance data and user feedback. Collaborate with technical teams and stakeholders to resolve complex issues and support service transitions. Manage the out-of-hours support rota and ensure appropriate coverage for critical incidents. Essential Skills & Experience Demonstrable experience managing an More ❯

managing day-to-day operations, ensuring service excellence, and fostering a high-performing team culture. Key Responsibilities Lead and manage the ICT Service Desk team, providing guidance, coaching, and performance management. Oversee the handling of incidents and service requests, ensuring timely resolution and customer satisfaction. Monitor and report on service desk performance metrics, including SLAs and KPIs. … Develop and maintain service desk processes and documentation to ensure consistency and compliance. Drive service improvement initiatives based on performance data and user feedback. Collaborate with technical teams and stakeholders to resolve complex issues and support service transitions. Manage the out-of-hours support rota and ensure appropriate coverage for critical incidents. Essential Skills & Experience Demonstrable experience managing an More ❯

If this sounds intriguing, we'd like to talk to you. Key job responsibilities Hire and develop the best to recruit, grow, retain, and promote talent Own regional publishing performance metrics, holding all cross functional partners accountable to publishing content on time and free of major defects Drive operational efficiency by advocating for and delivering operational performance More ❯

for the setup, management, and optimisation of programmatic campaigns, working across a variety of clients and verticals. You’ll be a data-led problem solver who enjoys digging into performance insights, testing creative and audience hypotheses, and delivering measurable impact for clients. Experience with The Trade Desk is desirable. Key Responsibilities: Plan, build, and optimise programmatic campaigns across DSPs … DV360, The Trade Desk, Stack Adapt) Manage campaign pacing, performance, budgets, and reporting Analyse campaign data to inform strategy and real-time optimisations Collaborate with internal teams on creative, strategy, and reporting Work directly with client leads to ensure campaign goals are exceeded Stay up-to-date with programmatic trends, tools, and best practices Contribute to agency growth by … confidence working with data platforms Problem solving mindset Experience in Excel/Google sheets (pivot tables, look ups, basic formulas). Clear understanding of audience targeting, inventory types, and performance metrics Ability to thrive in a fast-paced, entrepreneurial environment Strong communication skills and a collaborative mindset What's on offer? A competitive starting salary based on experience More ❯

has an enterprise-wide remit to support the organisation, aligning all change portfolio activities to its strategic objectives. It is an essential partner supporting delivery teams, improving project management performance and success rate. As the PMO you will improve transparency & visibility across the company. The team ensures that an integrated set of outcomes and benefits of change investment are … capability development Collaborate and maintain relationships with senior stakeholders, communicating recommendations as well as risks Ensure all reports and projects meet regulatory compliance and governance frameworks Track and monitor performance metrics and project outcomes while ensuring reports are accurate and timely Provide and identify improvements for PMO processes and reports Requirements Minimum of 10 years’ experience as a More ❯

working with advanced materials and additive manufacturing to revolutionize jet engine performance. Data Engineer key responsibilities: Design and maintain robust data logging frameworks to capture real-time jet engine performance metrics Build scalable data architectures for processing and analyzing complex experimental data Create versatile sandbox environments for rapid prototyping and fast iteration Own the data acquisition platforms that … First Class Degree (MSc preferred) in Engineering, Computer Science, or another relevant STEM subject from a top University 2-3 years of industry experience in data analysis for system performance evaluation Proficiency in data acquisition software design and implementation (LabView experience valued) Strong programming skills in collaborative environments (C and Python preferred) Deep understanding of data acquisition systems principles More ❯

and are proficient in using Google Analytics, SimilarWeb, and other data tools. Proactive and Data-Driven: You take a proactive, data-driven approach to identify trends and optimise marketing performance, aiming for continuous 1% gains. Clear Communicator of Insights: You can effectively translate complex data insights into clear and actionable strategies, ensuring a positive impact on marketing outcomes. What … the database, including organic growth and paid initiatives. Database Management: Own the database, maintaining clean data, optimising retention, and ensuring seamless processes. Be Our HubSpot Expert: Ensure database health metrics are maintained, manage data workflows, and enhance customer journey processes, Salesforce experience would also be considered . Data Insight & Reporting: Lead marketing dashboard reporting, analyse performance metrics More ❯

a SaaS/Financial Services background. As a senior leader within the Delivery function, the Head of Projects will work closely with the board to define, implement, and monitor performance metrics, drive continuous improvement, and ensure delivery excellence. They will lead a team of Project Managers, Implementation Managers, and Technical Consultants, ensuring all projects are delivered to a … Take ownership and maintain overall accountability for all project deliveries across the organisation (IT and Client). - Lead and develop the project delivery team, ensuring clear responsibilities, alignment, and performance against strategic objectives. - Partner with the Chief Delivery Officer and Implementation Manager to define and implement departmental and project KPIs, reporting frameworks, and delivery success metrics aligned to … and cross-functional alignment across Product, Sales, Customer Success, and Engineering. - Lead delivery planning for complex client engagements, including multi-phase rollouts and technical onboarding. - Continuously assess delivery team performance and make organisational improvements to support rapid scale. - Proactively manage risk, scope, and change across a portfolio of client projects. - Provide mentorship, coaching, and development opportunities to build a More ❯

who will be responsible for analysing data, supporting reporting needs, and maintaining data quality and integrity across systems. Key Responsibilities Analyse operational data to inform strategic decisions and monitor performance metrics Design and maintain reports and dashboards through Power BI Write and optimise SQL queries to extract and transform data efficiently Act as a data steward, maintaining accuracy More ❯

who will be responsible for analysing data, supporting reporting needs, and maintaining data quality and integrity across systems. Key Responsibilities Analyse operational data to inform strategic decisions and monitor performance metrics Design and maintain reports and dashboards through Power BI Write and optimise SQL queries to extract and transform data efficiently Act as a data steward, maintaining accuracy More ❯

who will be responsible for analysing data, supporting reporting needs, and maintaining data quality and integrity across systems. Key Responsibilities Analyse operational data to inform strategic decisions and monitor performance metrics Design and maintain reports and dashboards through Power BI Write and optimise SQL queries to extract and transform data efficiently Act as a data steward, maintaining accuracy More ❯

and change management processes. Act as the primary point of contact for client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery More ❯

and change management processes. Act as the primary point of contact for client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery More ❯

business decisions. Key Responsibilities Manage core systems (ERP, hire software, Sage, M365, telematics) and 3rd party providers Lead system upgrades, integrations, and rollouts Drive data quality, reporting dashboards, and performance metrics Ensure compliance with cybersecurity and data protection regulations (e.g. GDPR) Deliver IT projects aligned with business needs Lead a small IT team and provide user support across More ❯

and change management processes. Act as the primary point of contact for client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery More ❯

and communicate findings and recommendations. Define, document, and manage business requirements, ensuring traceability throughout the project lifecycle. Develop and articulate methodologies and approaches clearly and concisely. Establish baseline business performance metrics and track benefits realisation. Prepare high-quality project summary reports and presentations for client stakeholders. Collaborate with senior stakeholders across technology-led transformation programmes - supporting strategy, business More ❯

Oversee the creation of proposals, presentations, and tenders to ensure consistency and impact. Lead, mentor, and inspire the business development team to deliver consistently against acquisition goals. Define clear performance metrics and reporting to track progress and success. Provide market intelligence and competitor insights to shape business strategy. Act as a senior ambassador for ITPS at industry events More ❯

to identify relevant and high-ranking terms to incorporate into product content. Stay abreast of SEO trends and algorithm updates to continually enhance product content for improved discoverability. Analyse performance metrics and user engagement data to refine and enhance SEO strategies for product descriptions. Quality Assurance: Conduct regular audits of product information to identify and correct discrepancies or More ❯

contained and eradicated. Cyber Crisis Testing: Participate in cyber-attack simulations and scenario exercises to test resilience and improve preparedness. Reporting: Develop and improve reporting dashboards and security/performance metrics to drive continuous improvement in security operations. Security Tools Support: Support the implementation, maintenance, and configuration of security tools and systems for prevention, detection, and response. Audit More ❯

technical understanding and to support engineers in the build and development of POCs and have a hands-on approach to designing and implementing solutions which have high availability, achieve performance metrics and are scalable Helping to shape, evolve and document the architecture that underpins the existing platforms and services and lead their on-going transition from legacy systems More ❯

client and ourselves Adaptability & Learning: Have a commitment to continuous learning, with the ability to adapt quickly to new technologies and client contexts, and comfort operating in ambiguity Key performance metrics for this role: 1. Business Growth through proposition success Grow Snowflake at AND (target TBC) Proposition development: engagement of market and wider AND with the proposition 2. More ❯

patterns Participating in QA and implementation reviews with developers Presenting and iterating on work in cross-functional reviews and design critiques Developing working knowledge of accessibility, platform guidelines, and performance metrics Maintaining design standards and execute best practices Actively contributing to team ceremonies and shaping the team culture About you Experience in digital or product design with a More ❯

ensuring SLA adherence, cost efficiency, and service quality. Data Governance & Analytics Drive data quality, governance, and analytics initiatives across the business. Implement reporting frameworks for operational, security, and project performance metrics. Budget & Procurement Own the IT budget, including forecasting and procurement. Evaluate vendor proposals and negotiate contracts to maximise ROI. About You Strong leadership and team management skills. Extensive More ❯

managing communication and resolving issues Retainer Management Manage ongoing client retainers and ensure deliverables are consistently met Proactively identify opportunities to add value for clients Track and report on performance metrics, providing actionable insights Client Collaboration Build strong relationships with clients, understanding their business goals Provide updates, reports, and strategic recommendations to support growth Team Coordination Work closely … stakeholders on goals and timelines E-commerce Expertise Stay up-to-date on the latest trends, tools, and best practices in web and e-commerce Provide guidance on website performance, UX/UI optimisation, and platform functionality Required Skills & Experience Proven experience in e-commerce, account management, or web project management Strong knowledge of e-commerce platforms such as … management skills to handle multiple projects and clients Clear communication skills, able to explain technical concepts to non-technical audiences Analytical mindset with the ability to generate insights from performance data Proactive, solutions-focused, and motivated by achieving results Please apply now. More ❯

managing communication and resolving issues Retainer Management Manage ongoing client retainers and ensure deliverables are consistently met Proactively identify opportunities to add value for clients Track and report on performance metrics, providing actionable insights Client Collaboration Build strong relationships with clients, understanding their business goals Provide updates, reports, and strategic recommendations to support growth Team Coordination Work closely … stakeholders on goals and timelines E-commerce Expertise Stay up-to-date on the latest trends, tools, and best practices in web and e-commerce Provide guidance on website performance, UX/UI optimisation, and platform functionality Required Skills & Experience Proven experience in e-commerce, account management, or web project management Strong knowledge of e-commerce platforms such as … management skills to handle multiple projects and clients Clear communication skills, able to explain technical concepts to non-technical audiences Analytical mindset with the ability to generate insights from performance data Proactive, solutions-focused, and motivated by achieving results Please apply now. More ❯