integration with digital tools, ensuring data accuracy, platform optimisation, and alignment with business needs. Support reporting and analytics for events and campaigns, including client engagement insights and marketing performance metrics. Assist with broader marketing tasks, such as managing Zoom webinars, supporting face-to-face events (with occasional travel), responding to web leads, and collateral coordination. The Candidate More ❯
integration with digital tools, ensuring data accuracy, platform optimisation, and alignment with business needs. Support reporting and analytics for events and campaigns, including client engagement insights and marketing performance metrics. Assist with broader marketing tasks, such as managing Zoom webinars, supporting face-to-face events (with occasional travel), responding to web leads, and collateral coordination. The Candidate More ❯
Birmingham, West Midlands, England, United Kingdom
Robert Half
ensuring SLA adherence, cost efficiency, and service quality. Data Governance & Analytics Drive data quality, governance, and analytics initiatives across the business. Implement reporting frameworks for operational, security, and project performance metrics. Budget & Procurement Own the IT budget, including forecasting and procurement. Evaluate vendor proposals and negotiate contracts to maximise ROI. About You Strong leadership and team management skills. Extensive More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Nextech
managing communication and resolving issues Retainer Management Manage ongoing client retainers and ensure deliverables are consistently met Proactively identify opportunities to add value for clients Track and report on performancemetrics, providing actionable insights Client Collaboration Build strong relationships with clients, understanding their business goals Provide updates, reports, and strategic recommendations to support growth Team Coordination Work closely … stakeholders on goals and timelines E-commerce Expertise Stay up-to-date on the latest trends, tools, and best practices in web and e-commerce Provide guidance on website performance, UX/UI optimisation, and platform functionality Required Skills & Experience Proven experience in e-commerce, account management, or web project management Strong knowledge of e-commerce platforms such as … management skills to handle multiple projects and clients Clear communication skills, able to explain technical concepts to non-technical audiences Analytical mindset with the ability to generate insights from performance data Proactive, solutions-focused, and motivated by achieving results Please apply now. More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Nextech Group Limited
managing communication and resolving issues Retainer Management Manage ongoing client retainers and ensure deliverables are consistently met Proactively identify opportunities to add value for clients Track and report on performancemetrics, providing actionable insights Client Collaboration Build strong relationships with clients, understanding their business goals Provide updates, reports, and strategic recommendations to support growth Team Coordination Work closely … stakeholders on goals and timelines E-commerce Expertise Stay up-to-date on the latest trends, tools, and best practices in web and e-commerce Provide guidance on website performance, UX/UI optimisation, and platform functionality Required Skills & Experience Proven experience in e-commerce, account management, or web project management Strong knowledge of e-commerce platforms such as … management skills to handle multiple projects and clients Clear communication skills, able to explain technical concepts to non-technical audiences Analytical mindset with the ability to generate insights from performance data Proactive, solutions-focused, and motivated by achieving results Please apply now. More ❯
the Remote Command Centre (RCC) The BGIS Remote Command Centre (RCC) is a technology-driven hub that leverages advanced analytics, real-time monitoring, and expert interventions to optimise building performance remotely. By utilising a team of subject matter experts, the RCC reduces operational costs, improves energy efficiency, enhances occupant comfort, and supports clients in achieving sustainability goals. Key RCC … raised by the RCC, actions taken, and closures achieved. Quantify the impact of RCC interventions, such as response time, resolution time, first-time fix rate, energy savings, improved system performance, or reduced operational risk. Track and communicate trends in recurring issues to support root cause analysis and continuous improvement. Contribute to monthly/quarterly client reports highlighting RCC performancemetrics and key insights. Remote Intervention & Coordination Apply remote interventions to correct system inefficiencies. Coordinate with on-site teams and external contractors for complex interventions. Record all interventions for compliance and reporting purposes. Performance Optimisation Adjust and fine-tune FDD rules to suit specific site conditions. Recommend control strategy enhancements to minimise energy waste. Contribute to continuous More ❯
external stakeholders. Your role is pivotal in optimizing operational efficiency and delivering a superior customer experience throughout the provisioning process. Responsibilities Overall responsibility for ensuring that engineering installation key performance indicators are delivered, through effective deployment of engineering resources ensuring daily opportunities are maximised Scheduling resource via both Skedulo and Dynamics 365 for internal and external stakeholders Maintain accurate … records of appointment schedules, success rates and customer interactions. Generate regular reports on key performancemetrics, such as appointment adherence, queue turnaround time, and customer satisfaction. Continuously identify opportunities to streamline operational processes and enhance productivity. Act as a frontline liaison between the organisation and engineering resource, ensuring a positive and seamless experience throughout the provisioning journey Collaborate More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
BettingJobs
essential, with Ontraport experience preferred. Responsibilities Lead end-to-end email and SMS campaigns : From strategic planning to QA, deployment, and post-campaign analysis. Drive results with data : Analyze performance, identify trends, and deliver actionable insights to improve ROI. Optimize with segmentation and personalization : Use dynamic content, and strategic segmentation to boost engagement. Manage customer data : Maintain and enhance … email databases and marketing automation journeys. Test, learn, and iterate : Use A/B testing and performancemetrics to constantly refine content and tactics. Ensure compliance : Maintain best practices and compliance with ASA and general UK wide industry guidelines. Collaborate across teams : Partner with marketing, IT, sales, to align email initiatives with business goals. Other duties as assigned More ❯
done remotely within the UK. Responsibilities Lead end-to-end email and SMS campaigns : From strategic planning to QA, deployment, and post-campaign analysis. Drive results with data : Analyze performance, identify trends, and deliver actionable insights to improve ROI. Optimize with segmentation and personalization : Use dynamic content, and strategic segmentation to boost engagement. Manage customer data : Maintain and enhance … email databases and marketing automation journeys. Test, learn, and iterate : Use A/B testing and performancemetrics to constantly refine content and tactics. Ensure compliance : Maintain best practices and compliance with ASA and general UK wide industry guidelines. Collaborate across teams : Partner with marketing, IT, sales, to align email initiatives with business goals. Other duties as assigned More ❯
Nottingham, Nottinghamshire, England, United Kingdom Hybrid / WFH Options
Macildowie Recruitment and Retention
smoothly, clients stay engaged, and results speak for themselves. You'll bring structure, clarity, and pace, creating an environment where ideas turn into measurable outcomes. From managing budgets and performance to coaching individuals and evolving digital processes, this is a role where your leadership will directly influence growth. What's in it for you? A genuine leadership role with … digital professionals Manage project delivery from brief to completion, ensuring deadlines, budgets and quality standards are met Oversee budgeting and resource planning, maximising efficiency and ROI Establish and track performancemetrics to drive improvement and accountability Build and maintain strong client relationships, ensuring alignment and satisfaction Keep the business ahead of emerging trends in digital marketing and technology … You'll (hopefully) bring: A background spanning digital marketing, web projects or digital strategy. You combine commercial awareness with creative understanding, and you'll be as comfortable talking campaign metrics/strategy as you are coaching team members. Proven experience leading a digital or marketing team Strong project and budget management skills A clear understanding of SEO, PPC, content More ❯
equity story of businesses being sold, blending data modelling, financial logic, and storytelling. What You'll Do Build and optimise complex DAX measures and Power BI models. Translate business metrics into clear, insightful visuals. Collaborate with senior stakeholders on high-impact analytics projects. Contribute to modern data initiatives, including Microsoft Fabric integration. What You'll Bring Expert-level DAX … skills, confident debugging and explaining your logic. Strong Power BI development experience across modelling and visuals. Solid understanding of financial performancemetrics (margins, contribution, growth). Clear communication and a consulting mindset. Please note: The employer is unable to offer any sponsorship for this position RSG Plc is acting as an Employment Agency in relation to this vacancy. More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Rightmove PLC
sharing best practices to embed a culture of continuous improvement. Service Ownership Ensure consistent, high-quality service delivery across the Customer Technical Care team. Monitor and report on key performancemetrics (CSAT, quality, speed, backlog health) to drive improvements. Analyse service data to identify trends, risks, and opportunities. Oversee resource planning and workload forecasting to maintain smooth operations. … incident response standards and escalation processes, reducing friction across CX teams. Leading Teams Lead, coach, and support Team Leaders to build confident, high-performing teams. Take accountability for team performance, addressing issues constructively. Foster a culture of ownership, development, and continuous feedback. Plan for future team needs through succession planning and skill development. Champion empathy, technical accuracy, and effective More ❯
project delivery to support of new services. Key responsibilities include: Leading, mentoring, and developing the Service Desk team Managing rotas, workloads, and escalations effectively Monitoring SLAs and producing detailed performance reports Driving continuous improvement across service desk processes Acting as the point of contact for customer escalations Were looking for someone with experience in a technical service desk environment … Desk Manager/Team Leader/Service Delivery Manager. A track record providing excellent leadership of technical support and engineering teams. Stakeholder management experience Experience managing SLAs and producing performancemetrics Previous experience driving process improvement and helping a service delivery evolve and become more efficient. Benefits 25 days annual leave + bank holidays (with option to buy More ❯
make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver highly personalized experiences that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and The … identifying each customer's unique needs and considering them as part of the versatile solution Build a feedback loop with first adopters, ensuring their happiness and success in business metrics Prioritize and align on requests and business needs for new product, identifying each customer's unique needs and considering them as a part of the versatile solution Arrange sessions … deliverables and regularly reporting it to the stakeholders Enable sales for fast scaling of the product, providing necessary support and materials for the sales team Analyze the team's performancemetrics on deliverables and regularly report them to stakeholders Qualifications A minimum of four years of professional experience in product management, with a strong preference for advertising and More ❯
campaigns to support business objectives. Optimise website content and online presence for improved search engine performance. Manage social media platforms and create engaging content to enhance brand visibility. Analyse performancemetrics and generate reports to inform future strategies. Coordinate with internal teams to ensure brand consistency across digital channels. Identify and implement opportunities for growth through paid and … required. Profile About You: A strong understanding of digital marketing principles and strategies. Proven ability to manage and optimise campaigns across multiple platforms. Experience using analytics tools to monitor performance and guide decision-making. Excellent written and verbal communication skills for creating impactful content. Proficiency in working with social media platforms and content management systems. A proactive attitude and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Milestone Technologies, Inc
organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in … operations, employees or vendors • Provide ongoing communication of planning, project status, issues and risks in a timely fashion to internal security teams, cross functional management and executive teams • Manage performancemetrics to evaluate progress and success • Lead daily operations and directs the implementation of standards, procedures and best practices that ensures a cohesive, consistent and uniformed global program More ❯
organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in … operations, employees or vendors • Provide ongoing communication of planning, project status, issues and risks in a timely fashion to internal security teams, cross functional management and executive teams • Manage performancemetrics to evaluate progress and success • Lead daily operations and directs the implementation of standards, procedures and best practices that ensures a cohesive, consistent and uniformed global program More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Milestone Technologies, Inc
organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in … operations, employees or vendors • Provide ongoing communication of planning, project status, issues and risks in a timely fashion to internal security teams, cross functional management and executive teams • Manage performancemetrics to evaluate progress and success • Lead daily operations and directs the implementation of standards, procedures and best practices that ensures a cohesive, consistent and uniformed global program More ❯
london, south east england, united kingdom Hybrid / WFH Options
Milestone Technologies, Inc
organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in … operations, employees or vendors • Provide ongoing communication of planning, project status, issues and risks in a timely fashion to internal security teams, cross functional management and executive teams • Manage performancemetrics to evaluate progress and success • Lead daily operations and directs the implementation of standards, procedures and best practices that ensures a cohesive, consistent and uniformed global program More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Milestone Technologies, Inc
organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in … operations, employees or vendors • Provide ongoing communication of planning, project status, issues and risks in a timely fashion to internal security teams, cross functional management and executive teams • Manage performancemetrics to evaluate progress and success • Lead daily operations and directs the implementation of standards, procedures and best practices that ensures a cohesive, consistent and uniformed global program More ❯
technical understanding to support engineers in the build and development of POC's and have a hands-on approach to designing and implementing solutions which have high availability, achieve performancemetrics and are scalable Helping to shape, evolve and document the architecture that underpins the existing platforms and services and lead their on-going transition from legacy systems … ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at . More ❯
and implement operational strategies that enhance efficiency and scalability. Collaborate with senior leadership to forecast resource needs and manage capacity. Drive continuous improvement across operational processes and systems. Monitor performancemetrics and provide insights to support decision-making. Champion a culture of accountability, collaboration, and innovation. What We’re Looking For: Proven experience in operational leadership within a More ❯
and implement operational strategies that enhance efficiency and scalability. Collaborate with senior leadership to forecast resource needs and manage capacity. Drive continuous improvement across operational processes and systems. Monitor performancemetrics and provide insights to support decision-making. Champion a culture of accountability, collaboration, and innovation. What We’re Looking For: Proven experience in operational leadership within a More ❯
and implement operational strategies that enhance efficiency and scalability. Collaborate with senior leadership to forecast resource needs and manage capacity. Drive continuous improvement across operational processes and systems. Monitor performancemetrics and provide insights to support decision-making. Champion a culture of accountability, collaboration, and innovation. What We’re Looking For: Proven experience in operational leadership within a More ❯
and implement operational strategies that enhance efficiency and scalability. Collaborate with senior leadership to forecast resource needs and manage capacity. Drive continuous improvement across operational processes and systems. Monitor performancemetrics and provide insights to support decision-making. Champion a culture of accountability, collaboration, and innovation. What We’re Looking For: Proven experience in operational leadership within a More ❯