26 to 50 of 527 Performance Metrics Jobs in England

Cloud Solutions Engineer - Banking & Finance

Location
Greater London, England, United Kingdom
research, and risk management with a collaborative culture focused on continuous learning, innovation, and solving complex problems. The company is looking for a Cloud Performance Engineer to build and optimise high-performance cloud infrastructure supporting latency-sensitive workloads. The role involves working across cloud, networking, Linux, and automation … collaborating with engineers across the business to improve performance and reliability. Responsibilities: Design and optimise AWS and hybrid cloud environments Work across cloud networking, routing and switching Build and maintain performance and latency monitoring Automate cloud infrastructure and network configurations Develop tooling to collect and analyse performance ...

Product & CX Officer - Banking

Hiring Organisation
Market Talent Ltd
Location
City Of London, England, United Kingdom
campaigns) and Below the Line (BTL) marketing (such as brochures, customer communications, and other collateral), as well as marketing strategy development, policy oversight, and performance monitoring to strengthen market presence and customer engagement. A key responsibility of the role is the analysis and interpretation of customer feedback, customer journey … metrics, and satisfaction measures to generate actionable insights that enhance service delivery, improve customer satisfaction scores, and foster a culture of continuous customer experience improvement. Customer Satisfaction Measurement and Insights: Support the design, implementation, and continuous improvement of customer satisfaction measurement frameworks, including surveys, feedback mechanisms, and customer listening ...

Director of Operational Performance

Hiring Organisation
Sandwell and West Birmingham NHS Trust
Location
West Bromwich, B71 4HJ, United Kingdom
Salary
£112782.00 to £129783.00
summary An exciting opportunity has arisen for a Director of Operational Performance to join the operational leadership team. This is a unique opportunity to lead the delivery of operational performance and improvement across the organisation with alignment to the Trusts annual plan, national standards and long-term strategy … group level with Dudley Group of Hospitals Foundation Trust. You will also be key in the oversight and delivery of our productivity and performance objectives to meet and exceed national standards. The role will require strong analytical and change realisation skills and capabilities. Candidates will require proven experience ...

Senior Field Marketing Manager

Location
Greater London, England, United Kingdom
empowering organizations to deliver inclusive, high-performing digital experiences. With the launch of Siteimprove.ai, the only enterprise platform that unifies content compliance and content performance, we are leading the way in the AI era, helping organizations ensure content performs for both humans and AI. From accessibility to SEO, analytics … partner to regional sales leadership, responsible for shaping integrated inbound and outbound marketing programs, influencing go-to-market plans, and optimizing investment based on performance insights. With a deep understanding of regional market dynamics and buyer behavior, you will proactively identify growth opportunities, guide program prioritization, and continuously refine ...

Product Manager, Innovation

Hiring Organisation
Visa
Location
London, United Kingdom
Salary
£ 80 K
aligned with strategic priorities.Manage and prioritize the product backlog aligned with business strategy, customer outcomes, and measurable results.Use data, experimentation, proofs of concept, and performance metrics to evaluate viability and inform go/no‐go decisions.Track success metrics across performance, efficiency, adoption, cost, and reduction ...

Business Analyst - Product & CX

Hiring Organisation
MARKET TALENT
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
surveys, feedback mechanisms, and customer listening programmes, to assess and enhance the overall customer experience. Analyse customer satisfaction survey results, feedback data, and key performance metrics to identify trends, pain points, opportunities, and emerging customer needs. Develop actionable insights and recommendations that drive product enhancements, service improvements … customer feedback translates into measurable business outcomes. Monitor and report on customer satisfaction indicators such as NPS, CSAT, and Customer Effort Score (CES), tracking performance trends and benchmarking against targets and industry standards. Collaborate with cross-functional teams to prioritise improvement initiatives, address root causes of customer dissatisfaction ...

Product Manager (CX Commerce)

Hiring Organisation
VML
Location
London, United Kingdom
Salary
£ 70 K
will act as the "glue" connecting WPP's agency teams, client's in-house specialists, and key third-party partners to drive measurable performance optimisation.What you’ll be doingEnd-to-End Product Lifecycle & Delivery:Discovery to Go-to-Market: Lead digital initiatives end-to-end—from initial discovery … design squads to define problems, user outcomes, and design standards, ensuring all decisions align with both product vision and Client's strict brand guidelines.Data Performance, CRO & SEO:Evidence-Based Decisions: Commission market research, competitor analysis, and customer interviews to discover unmet user needs.Continuous Optimisation: Proactively monitor product performance ...

Project Manager

Hiring Organisation
SoTalent
Location
City of London, London, United Kingdom
Planning & Management Support the planning, setup, tracking, and reporting of advertising campaigns. Ensure campaigns are delivered according to agreed objectives and timelines. Monitor campaign performance and identify optimization opportunities. Coordinate activities across multiple stakeholders and teams. Maintain high standards of campaign execution. Stakeholder Management Build strong relationships with: Sales … Market Teams Collaborate across departments to deliver business objectives. Foster alignment between commercial goals and operational execution. Ensure effective communication among stakeholders. Campaign Analytics & Performance Reporting Analyze campaign performance metrics and business results. Identify trends, opportunities, and areas for improvement. Troubleshoot campaign issues using data-driven approaches. ...

Material Resource Planning Controller

Hiring Organisation
Rubicon Consulting
Location
Lincoln, Lincolnshire, United Kingdom
Employment Type
Contract
processes within the business covering weekly programmes, using multiple repair routings, assembly sequences, and testing protocols per part. Manages individual cell inventory optimization, subcontractor performance monitoring, and work center capacity planning. Key Responsibilities: Daily performance management of multi-area production flow and output across four specialized cell areas. … Facilitating the resolution of complex production problems by organizing effective timely action meetings within 24 hours. Integration of product value streams for optimal performance and on-time delivery. Daily reporting to Production Planning and Control Manager of complex problem resolution activity to achieve on-time delivery per process targets ...

Assistant Director: Technology Services (EMEA & Asia)

Location
Greater London, England, United Kingdom
responsibility to align IT initiatives with the Firm’s strategic goals. The role supports oversight of daily IT operations, focusing on maximizing availability, performance, and user satisfaction in coordination with the Director: Global Technology Services. The Assistant Director will cultivate robust relationships with local office leadership, promote a client … Collaborate with the Director: Global Technology Services to define services and agree on meaningful service levels with the business, including service level expectations, key performance indicators, and customer experience measures. Support managers by providing leadership and guidance in alignment with the Global Director’s strategic direction for planning, designing ...

Data Analytics & AI Solutions Group Leader

Hiring Organisation
UL Company
Location
Basingstoke, Hampshire, United Kingdom
Salary
£ 80 K
production environments.Strong leadership, communication, stakeholder management, and organizational skills.Ability to lead geographically distributed teams across multiple regions and time zones.Experience establishing delivery processes, tracking performance metrics, and driving operational improvements.Strong problem-solving and decision-making skills with the ability to balance technical, business, and people considerations.Experience working with … data professionals, engineers, and scientists.Foster an inclusive, collaborative, and high-trust culture focused on engagement, accountability, and continuous learning.Support team members through ongoing coaching, performance management, career development planning, and regular feedback.Create an environment where teams are empowered to make decisions, solve problems independently, and deliver results with minimal ...

Assistant Director: Technology Services (EMEA & Asia)

Hiring Organisation
Mayer Brown
Location
London, United Kingdom
Salary
£ 120 K
responsibility to align IT initiatives with the Firm’s strategic goals.The role supports oversight of daily IT operations, focusing on maximizing availability, performance, and user satisfaction in coordination with the Director: Global Technology Services.The Assistant Director will cultivate robust relationships with local office leadership, promote a client-focused approach … Collaborate with the Director: Global Technology Services to define services and agree on meaningful service levels with the business, including service level expectations, key performance indicators, and customer experience measures.Support managers by providing leadership and guidance in alignment with the Global Director’s strategic direction for planning, designing, developing ...

Head of App Services

Hiring Organisation
Kyndryl
Location
London, United Kingdom
Salary
£ 120 K
productivityDrive the industrialisation of application services delivery through standardised methods, automation, AI-enabled engineering practices and repeatable delivery models.Introduce productivity, quality, utilisation and delivery performance metrics across the factory.Ensure UK and India App Services teams operate as a single integrated global delivery organisation with shared objectives, governance, engineering … standards and performance measures, rather than as separate delivery silos.1.3 AI-Enabled App Services Methodology DevelopmentCreate and institutionalise a proprietary App Services methodology based on extensive use of AI, automation and data-driven operations.Establish product-centric delivery practices including product ownership, backlog management, value-stream alignment and outcome-driven ...

Data Analyst Apprentice

Hiring Organisation
QA
Location
Reading, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
£21,000 per annum
Degrees is a leading technology company specialising in device intelligence, digital performance analytics, and data-driven insights. This apprenticeship role offers hands-on experience across analytics, website performance, competitor research and digital optimisation. About the role: This newly created role will support the Digital Marketing function by using … data-driven platforms, website insights, and content strategies to improve marketing performance and generate new business leads. Working closely with the CEO/Founder, the successful candidate will gain an understanding of the technical aspects that demonstrate the high standards of our services. The role will involve analysing digital ...

Business Data Analyst [212743]

Hiring Organisation
Aquent
Location
London, United Kingdom
taxonomies are optimized for downstream AI consumption and model-readiness. Create and maintain scalable, user-friendly dashboards that provide comprehensive visibility into key performance metrics, designing reporting that connects metrics across the entire customer journey rather than in isolated silos. Deliver deep-dive analytics by conducting root … opportunities to replace manual workflows with intelligent automation. Enable experimentation and continuous improvement by supporting A/B testing and digital experience evaluations, analysing performance outcomes, and quantifying customer and business impact. Provide baseline metrics, monitor results, and deliver insights to scale successful initiatives, including evaluating the performance ...

Retail Media Analyst

Hiring Organisation
Sanderson Recruitment
Location
London, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£500 - £550 per day
audience profiling Customer targeting and segmentation You'll work across a broad mix of onsite and offsite media channels, helping stakeholders understand what drives performance and where investment delivers the greatest return. Key Responsibilities Evaluate the effectiveness of retail media and marketing campaigns across multiple channels Measure incremental impact … business metrics, including revenue and customer performance Develop and refine measurement frameworks, methodologies and KPIs Analyse customer, behavioural and transactional datasets to identify opportunities and trends Create actionable insights and recommendations for business stakeholders Support audience strategy through customer profiling and segmentation analysis Partner with commercial and marketing ...

Retail Media Analyst

Hiring Organisation
Sanderson
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£500.00 - £550.00 per day
audience profiling Customer targeting and segmentation You'll work across a broad mix of onsite and offsite media channels, helping stakeholders understand what drives performance and where investment delivers the greatest return. Key Responsibilities Evaluate the effectiveness of retail media and marketing campaigns across multiple channels Measure incremental impact … business metrics, including revenue and customer performance Develop and refine measurement frameworks, methodologies and KPIs Analyse customer, behavioural and transactional datasets to identify opportunities and trends Create actionable insights and recommendations for business stakeholders Support audience strategy through customer profiling and segmentation analysis Partner with commercial and marketing ...

service performance lead

Hiring Organisation
Starbucks Corporation
Location
London, United Kingdom
Salary
£ 80 K
DescriptionWe’re looking for a service performance lead to join our team here at Starbucks. A place where you’re valued, challenged, and inspired. Where your voice is brewed into everything we do. At Starbucks, we’re all about you.As part of this role, you’ll be responsible … ensuring the reliable and effective delivery of technology services across EMEA. You will drive service performance across internal teams and external vendors, ensuring services meet the needs of baristas and customers. You will focus on service stability, incident management, and continuous improvement, while supporting the transition ...

Trainee Product Manager | No experience needed (Ref: 9401)

Hiring Organisation
Qualify Nation Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £38,000 per annum
Analysis Product Strategy and Vision Product Roadmapping Requirements Gathering and Prioritisation Writing User Stories and Acceptance Criteria Agile and Scrum Methodologies Stakeholder Management Product Metrics and Key Performance Indicators (KPIs) Data-Driven Decision Making Go-to-Market Planning Product Launch and Iteration AI Tools for Product Management Practical … requirements Creating product roadmaps Writing user stories and maintaining a product backlog Prioritising features using industry frameworks Producing product requirement documents (PRDs) Analysing product performance metrics Developing go-to-market strategies Collaborating on simulated Agile product sprints Portfolio projects demonstrating your product management capabilities This practical experience will ...

IT Operational Vendor Manager

Hiring Organisation
BMI Group
Location
Reading, Berkshire, United Kingdom
Salary
£ 60 K
company where you can thrive and grow.The Operational IT Vendor Manager is responsible for ensuring the day-to-day value, compliance, and performance of our third-party IT vendors and service providers. This role acts as the primary liaison between internal IT teams (e.g., Service Desk, Infrastructure, Application Support … operational issues to maintain seamless IT services.Key Operational ResponsibilitiesPerformance and Service Delivery Management.SLA & KPI Tracking: Establish, monitor, and report daily and weekly on vendor performance against contractual SLAs and Key Performance Indicators (KPIs) (e.g., uptime, response time, resolution rates).Operational Governance: Plan and lead regular operational review meetings ...

Senior Systems Engineer II

Hiring Organisation
LexisNexis Risk Solutions Group
Location
Guildford, Surrey, United Kingdom
Salary
£ 80 K
respond promptly to handle storage, backup, infrastructure, and data protection exceptions, ensuring high availability, data integrity, and minimal business impact.Diagnose complex system, storage performance, and data protection problems using logs, traces, performance metrics (I/O, latency, throughput), and advanced diagnostic tools.Manage and administer enterprise storage arrays … software. Switch CLI experience a plus.Design, implement, and manage cloud storage and backup solutions on Microsoft Azure and Amazon Web Services (AWS), optimizing for performance, security, compliance, scalability, and cost efficiency.Develop, maintain, and optimize automation scripts, workflows, and infrastructure-as-code (IaC) solutions using Bash, Python, Terraform, and complementary ...

Head of IT Service Management (Service Owner)

Hiring Organisation
United Kingdom Government
Location
Telford, Shropshire, United Kingdom
Salary
£ 60 K
providing oversight of testing environments, assurance activities, analytics and insight capabilities, governance, communications and stakeholder engagement functions. The role is accountable for ensuring service performance, operational resilience, release readiness, risk management and the effective delivery of services that support internal and external users.You will lead and develop a multidisciplinary … driving continuous improvement and operational excellence.The role requires strong technical and operational understanding, including experience of API-based services, service monitoring and analytics platforms, performance reporting, incident management, service assurance and risk-based decision making. You will use data and insights to inform service improvements, support strategic planning ...

Head of IT Service Management (Service Owner)

Hiring Organisation
United Kingdom Government
Location
Dereham, Norfolk, United Kingdom
Salary
£ 60 K
providing oversight of testing environments, assurance activities, analytics and insight capabilities, governance, communications and stakeholder engagement functions. The role is accountable for ensuring service performance, operational resilience, release readiness, risk management and the effective delivery of services that support internal and external users.You will lead and develop a multidisciplinary … driving continuous improvement and operational excellence.The role requires strong technical and operational understanding, including experience of API-based services, service monitoring and analytics platforms, performance reporting, incident management, service assurance and risk-based decision making. You will use data and insights to inform service improvements, support strategic planning ...

Head of IT Service Management (Service Owner)

Hiring Organisation
United Kingdom Government
Location
Leeds, West Yorkshire, United Kingdom
Salary
£ 60 K
providing oversight of testing environments, assurance activities, analytics and insight capabilities, governance, communications and stakeholder engagement functions. The role is accountable for ensuring service performance, operational resilience, release readiness, risk management and the effective delivery of services that support internal and external users.You will lead and develop a multidisciplinary … driving continuous improvement and operational excellence.The role requires strong technical and operational understanding, including experience of API-based services, service monitoring and analytics platforms, performance reporting, incident management, service assurance and risk-based decision making. You will use data and insights to inform service improvements, support strategic planning ...

Director of Investor Relations

Hiring Organisation
Hackajob Ltd
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
critical. We are hiring a Director of Investor Relations to help shape how the business is understood internally and externally, translating operational and financial performance into a compelling narrative for investors, lenders, the Board and Executive leadership. This is a highly visible strategic finance leadership role combining executive reporting … investor communication, performance storytelling, and strategic insight. This role would suit an individual who combines strong financial and commercial acumen with exceptional communication and presentation capability, someone equally comfortable operating within the detail while also crafting high-quality Board and investor materials that influence decision-making and support valuation. ...