76 to 100 of 181 Performance Metrics Jobs in England

Telecoms, ISP, and MSP sectors , and they're scaling fast. They’re searching for a high-impact Head of Engineering who can elevate performance, drive operational excellence, and build a truly world-class engineering function. 💼 The Opportunity This role sits at the intersection of technical credibility and engineering leadership … play a pivotal role in shaping how engineering operates as the company grows. 🔥 What You’ll Lead & Own Full ownership of engineering performance and delivery Building a high-performing, delivery-focused culture Setting clear expectations for ownership, accountability & engineering standards Coaching, mentoring, and developing engineering talent Leading roadmap delivery ...

operating at a senior 2nd/3rd line level or already leading a service/help desk, who wants to take ownership of team performance, processes, and service delivery. Your New Role You will be responsible for leading the service desk team, ensuring high levels of service across multiple … line engineers * Acting as the escalation point for technical issues across Microsoft 365, endpoints, and networking * Managing ticket queues, SLAs, and overall service desk performance * Driving service improvements, documentation standards, and best practices * Supporting onboarding, training, and development of team members * Maintaining strong client communication and managing expectations * Working ...

high-traffic eCommerce platforms across multiple well-known consumer brands. You'll work closely with product and digital teams to analyse website and app performance, support checkout and feature optimisation, and build reporting and dashboards used across the business. Key Responsibilities Analyse customer journeys and conversion funnels across … stakeholders across the business Work with data to identify opportunities to improve checkout and key website features Provide insights into user behaviour, conversion, and performance metrics Requirements 1-2 years' experience in digital or product analytics Understanding of website analytics and conversion funnels Experience with SQL Experience building ...

governance frameworks, providing clear reporting on progress, risks, and value.Ensure compliance with architectural, cyber, AI governance, and regulatory requirements (e.g., DPIA, AIIA). Track performance metrics such as throughput, accuracy, cycle time, and adoption. S takeholder Engagement Translate business needs into precise product requirements.Communicate roadmap updates, risks … features across internal teams and clients.Create training and enablement materials.Track and evidence value delivered, including efficiency gains and improved user experience.Continuously optimise based on performance insights and feedback. Scope Automation agents and workflow automation across:Motor, Property & CasualtySpecialist and regulated operationsField services, risk, surveying, inspectionDelegated authority, TPA, BPO environmentsClient ...

focussing on day-to-day productivity and ensuring coordinated, efficient and optimised service delivery across teams. You will monitor and manage the overall team performance and ensure that adequate resource and capacity plans are maintained. On occasion you will be required to fully deputise for the CRSO - acting with … their environment and appropriate prioritisation is placed on remediation priorities to address out of tolerance risks.* Monitor and manage the day-to-day performance, productivity and efficiency of the function identifying areas for optimisation to drive continuous improvement.* Continuously assess, mature and optimise our ways of working.* Support ...

standard processes, apply critical problem solving skills to identify improvement areas to drive efficiency and effectiveness. Drive adherence to SLA's, achieve set performance metrics, focus on user satisfaction. Work closely with partner teams (e.g. sales, product, finance, legal etc) to ensure smooth communication and stakeholder management. Qualifications … environment. Excellent problem-solving skills and the ability to troubleshoot and solve complex issues under pressure, with a "can do" attitude & eye for change. Metrics driven, ability to multitask, manage day to day independently to meet required SLA's without sacrificing output quality. Strong communication, interpersonal, and presentation skills. ...

portfolio. This is a commercial role with frequent interaction with senior partners. Reporting into the Head of Procurement, you will focus on improving pricing performance, strengthening quoting effectiveness, and unlocking incremental revenue and EBIT through advanced analytics and AI-led decisioning. What you will do Lead the design … consideration of value, risk, and commercial strategy Facilitate senior Sales, Product and Leadership teams through AI-informed pricing strategy development Deliver clear pricing insights, performance metrics, and test-and-learn measurement Be an expert on pricing innovation, market trends, and latest AI capabilities Qualifications About you Experience ...

consistently outperform targets. The Role As SME Sales Manager, you’ll take ownership of a team of Sales Associates and Sales Executives, driving performance, coaching in live deal environments, and embedding a high-expectation, high-support culture. This role is ideal for: An experienced sales manager passionate about people … performing senior sales professional ready to step into their first people management role. You’ll be trusted with full responsibility for SME revenue performance, supported by a collaborative, growth-driven leadership team in a business that invests heavily in its people. What You’ll Be Doing Sales Leadership & Team ...

consistently outperform targets. The Role As SME Sales Manager, you'll take ownership of a team of Sales Associates and Sales Executives, driving performance, coaching in live deal environments, and embedding a high-expectation, high-support culture. This role is ideal for: An experienced sales manager passionate about people … performing senior sales professional ready to step into their first people management role. You'll be trusted with full responsibility for SME revenue performance, supported by a collaborative, growth-driven leadership team in a business that invests heavily in its people. What You'll Be Doing Sales Leadership & Team ...

employee is not required to make any contributions to the scheme) - A death in service benefit at four times your pensionable salary - A Performance-Related annual bonus based on defined individual and Company performance metrics, with a target of 5% of base salary and a maximum ...

industry trends, emerging technologies, and talent movements within the tech sector. Leverage market insights to develop tailored recruitment strategies and consult with clients effectively. Performance & Growth- Work towards and exceed key performance metrics, including placements, revenue generation, and client satisfaction. Collaborate with a high-performing team, contributing ...

management and business readiness activities Oversee testing phases including SIT, UAT, and deployment readiness Ensure successful cutover planning and go-live execution Track project performance against KPIs and milestones Support post-go-live stabilisation activities Required Experience Proven experience delivering IFS ERP implementations (IFS Cloud preferred) Strong background managing … Phase Coordinate business readiness activities Support cutover execution planning Manage hypercare support structure Ensure transition into BAU support model Monitor adoption and early-stage performance metrics Why Join This Programme Opportunity to play a key role in a major enterprise transformation initiative High visibility role working directly with ...

opportunities * Design, develop and maintain data models, algorithms and predictive analytics solutions * Create dashboards and reports in Power BI to clearly visualise insights and performance metrics * Work collaboratively with cross functional teams and stakeholders to deliver data driven solutions Requirements * Degree in Data Science, Computer Science, Statistics ...

improve conversion and engagement. Lead and contribute to A/B testing and experimentation to measure uplift from product changes. Analyse and report on performance metrics including conversion rates, engagement, and customer behaviour. Work cross-functionally with product managers, engineers, and developers in a pod-style setup. Your ...

contracts Upsell and cross-sell additional services where appropriate Sales Administration & CRM: Maintain accurate records on CRM systems Track sales pipelines, forecasts, and performance metrics Liaise with operations and logistics teams to ensure smooth service delivery Market & Product Knowledge: Stay informed on IT hardware, data security, recycling regulations ...

3. Stakeholder Influence & Governance Strategic Influence: Challenge and guide senior technical and non-technical stakeholders using evidence-based reporting. Transparency: Build trust through consistent performance metrics and radical transparency regarding delivery health. Change Management: Complete delivery-related governance and change activity (e.g., ServiceNow). 4. Planning & Coordination Backlog ...

3. Stakeholder Influence & Governance Strategic Influence: Challenge and guide senior technical and non-technical stakeholders using evidence-based reporting. Transparency: Build trust through consistent performance metrics and radical transparency regarding delivery health. Change Management: Complete delivery-related governance and change activity (e.g., ServiceNow). 4. Planning & Coordination Backlog ...

govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market ...

runbooks and safe operational guardrails. Familiarity with cloud‐native and API‐first architectures, partner integrations and ecosystem‐level monitoring. Experience establishing OKRs and operational performance metrics (including DORA) to drive continuous improvement. The interview process Online interview with the Talent Acquisition Partner Interview with the VP Platform Engineering ...

scalability* Define and mature the cyber service delivery operating model aligned to Apex’s global business lines* Establish and track service KPIs, SLAs, and performance metrics* Drive operational resilience by ensuring cyber services support business continuity, disaster recovery, and client service obligations* Partner with Technology, Operations, and Client ...

digital gaming business operating in regulated markets. This is a senior, hands-on role focused on ensuring smooth execution across product operations, supplier coordination, performance monitoring, and cross-functional delivery. You will act as a central point between commercial, product, marketing, and technical teams to ensure operational stability … configuration, compliance alignment, and operational readiness Manage relationships with external suppliers and partners, ensuring service levels, delivery timelines, and operational standards are met Monitor performance metrics across products, identifying issues, trends, and opportunities for optimisation Support incident and issue management, ensuring fast resolution and clear internal communication during ...

internal and third-party agent workflows, SOPs, and knowledge base content. Continuously improve the customer journey from onboarding through to issue resolution. Data and Performance Ownership Own all key support KPIs, including CSAT, NPS, ticket volume, first response time, resolution time, and more. Analyse data daily to identify root … causes of repeat issues, trends, or inefficiencies. Produce clear weekly and monthly performance reports with insight-driven actions. Make fast, data-informed decisions to improve both support operations and overall customer experience. Digital-First Thinking and Automation Design digital support journeys that leverage self-service and automation wherever possible. ...

service delivery, provisioning, customer onboarding, and operational support. Develop and implement operational strategies that support business growth and scalability. Establish clear operational KPIs and performance metrics to drive efficiency and accountability. End-to-End Service Delivery Oversee the full lifecycle of customer solutions from sales order acceptance through … Management Manage relationships with telecoms carriers, technology vendors, and service partners. Ensure suppliers meet delivery timelines and service level commitments. Negotiate and manage operational performance expectations with third-party providers. Process Development & Continuous Improvement Design, implement, and optimise operational processes to support business efficiency and growth. Identify opportunities ...

Account-Based Marketing) programmes to accelerate strategic deals * Manage and optimise marketing budgets, ensuring strong ROI and pipeline contribution * Track and report on performance metrics including pipeline, lead quality, and campaign effectiveness * Collaborate across global and regional marketing teams to deliver a unified go-to-market strategy What … strong advantage Ability to manage multiple campaigns and stakeholders in a fast-paced environment Strong analytical mindset with experience tracking ROI, pipeline, and marketing performance Experience with tools such as Salesforce, reporting dashboards, or similar platforms This is an urgent vacancy where the hiring manager is shortlisting ...

shaping the early-stage architecture of a federated data platform. The organisation is building a centralised data capability to demonstrate value against investment and performance metrics as part of a broader strategic journey that could include future IPO readiness. This role is less about heavy hands-on development … architecture and blueprint for a federated data platform built on Databricks Design and shape a centralised data lake architecture Translate business and PE investment metrics into measurable data engineering KPIs Identify data gaps, data availability issues, and required datasets Develop data models and transformation logic to support reporting ...