stakeholder management skills. Strong knowledge of Terraform, Ansible, GitHub & Web Application Firewalls. Benefits Nice to have experience: SQL Server Windows Server Active Directory DNS RemoteDesktop Services IIS/Nginx Linux Server IDS/IPS PowerShell & Bash Serverless technologies (AWS Lambda, Elastic Containers) Agentic and Generative AI especially More ❯
ID + Identity Deployment of Microsoft 365 products, including SharePoint/OneDrive and Teams etc Management and troubleshooting of Windows Server 2008-2019, including RemoteDesktop Services, Active Directory. Understanding of security concepts, compliance and governance If you are successful then the client is dedicated to providing personalised More ❯
Strong Microsoft Operating System installation (Win 7 & Win 10) and troubleshooting skills Strong experience in troubleshooting MS Office (Outlook, Word, Excel, PowerPoint, etc.) Strong desktop support knowledge including hardware, software, and networking concepts Strong skills in Desktops, Workstations, Notebooks, Printers, and Handhelds User account creation for Active Directory, Exchange … Mailboxes, and Distribution lists Remotedesktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools Troubleshoot and assist end users with mobile device setup, activations, and performance issues Hands-on experience with ITSM tools like Service Now A+ Certified or Equivalent Certification Excellent communication and More ❯
Wigan, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
place to start your journey in IT. Join themas an IT Support Apprentice and gain practical experience across cloud platforms, security systems, networks, and remote support, while working toward a recognised Level 3 qualification. A Typical Day in the Job: Providing technical support to users via phone, email, and … remote tools like ISL. Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365. Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android. Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met. Setting up and maintaining hardware including networks, VoIP systems … required for visiting schools and client sites). Desirable: Familiarity with Windows and/or Mac computers. An interest in IT ticketing systems and remotedesktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, Microsoft 365, or Google Workspace. A Grade More ❯
Employment Type: Advanced apprenticeships, Work From Home
keep asset management tools up to date. Diagnose and troubleshoot hardware and software issues. Assist with the maintenance and administration of IT systems. Use remote tools and diagnostic utilities to aid in troubleshooting. Prioritize incidents and service requests according to defined criteria and follow processes to ensure customer needs … continual improvement. Key Skills & Experience: Ideally 3+ years of Level 2 - IT Service Desk Support experience. Experience with ServiceNow - ITSM ticketing tool. Experience with remotedesktop support tools. Technical knowledge of Windows Operating system including configuration, administration, and troubleshooting. Networking knowledge of TCP/IP, DNS, DHCP, & VPNs More ❯
problems and to help our customers with any IT related issue. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote support tools, to provide immediate support where needed. Familiarity with offering support using email, phone and chat applications, is essential. There is also a … Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal A passion for technology Familiarity with remotedesktop applications and help desk software Full, clean UK Driving licence Basic understanding of DNS, DHCP and IP BS degree in Information Technology More ❯
Microsoft Azure environment Experience with network troubleshooting (switches, routers, firewalls). Familiar with DNSS, DHCP, Group Policy Strong knowledge of Windows and Mac OS, remotedesktop tools, and support desk software. Why Join this organisation? Opportunity to join a major US insurance organisation undergoing a major UK expansion More ❯
History of delivery in Telecoms Exposure to ITIL methodologies Technical/professional qualifications: Specific knowledge or qualification of the following Microsoft Products (Active Directory, RemoteDesktop, Windows Server, Windows 10, System Center) Linux System Administration (Red Hat, CentOS, SUSE, Debian or similar) Hardware Support Monitoring Systems (SNMP, Traps More ❯
support to SME's across Cheshire and the North West. Day-to-day: Provide 2nd Line IT Support to a range of clients via remote tools, calls and emails Handling escalations from 1st line team Assist in maintaining on-site servers including AD servers Management and support of VoIP … deliver IT strategies The ideal candidate will have experience with: Active Directory & Group Policies Office 365 & Applications On-prem Servers - Management (AD Servers/remotedesktop servers) Backup Solutions/Disaster Recovery Cloud technologies and/or migrations - AWS/Azure/Entra Networks - Routers, Switches, Firewalls VoIP More ❯
user interactions for reference and reporting. ● Contribute to the development and maintenance of a knowledge base with FAQs, troubleshooting guides, and user resources. ● Utilise remotedesktop tools to access and resolve issues on users' computers when on-site support is not feasible. ● Offer basic training to help users … identify root causes, and implement solutions. ● Ability to adapt to new technologies, software, and support processes in a dynamic IT environment. ● Proficiency in using remote support tools to assist users with technical issues remotely. ● Thorough documentation skills to maintain accurate records of support requests and resolutions. ● Effective prioritisation skills More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
YourCode Recruitment
and problem-solving skills. Excellent communication and customer service abilities. Experience in an IT support/helpdesk/service desk environment. Knowledge of networking, remotedesktop support, and IT security is a plus! Why Join our client? Career growth opportunities & training support. Work in a collaborative and friendly More ❯
Halifax, Yorkshire, United Kingdom Hybrid / WFH Options
YourCode Recruitment
and problem-solving skills. Excellent communication and customer service abilities. Experience in an IT support/helpdesk/service desk environment. Knowledge of networking, remotedesktop support, and IT security is a plus! Why Join our client? Career growth opportunities & training support. Work in a collaborative and friendly More ❯
Eaglescliffe, County Durham, United Kingdom Hybrid / WFH Options
Reed Technology
Windows Server & Network Administration: Manage and maintain Windows Server environments (2016/2019/2022). Configure and support IIS for web applications and RemoteDesktop (RDP). Administer Active Directory (AD), Group Policies, Users, and Computer accounts. Manage network printers, shared folders, and system permissions. Cloud & Virtualization More ❯
Stockton-On-Tees, County Durham, North East, United Kingdom Hybrid / WFH Options
Reed Technology
Windows Server & Network Administration: Manage and maintain Windows Server environments (2016/2019/2022). Configure and support IIS for web applications and RemoteDesktop (RDP). Administer Active Directory (AD), Group Policies, Users, and Computer accounts. Manage network printers, shared folders, and system permissions. Cloud & Virtualization More ❯
an education or public sector environment. Strong understanding of Windows OS, Microsoft 365, hardware maintenance, and networking basics. Familiarity with school systems (e.g., SIMS, remotedesktop software, smartboards) is a plus. Excellent problem-solving, communication, and customer service skills. Proactive, organised, and able to prioritise tasks independently. Holds More ❯
Microsoft Azure environments Experience with network troubleshooting (switches, routers, firewalls). Familiar with DNSS, DHCP, Group Policy Strong knowledge of Windows and Mac OS, remotedesktop tools, and support desk software. This 3rd Line Technical Support Analyst is paying an annual salary up to £65,000 and will More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Ashdown Group
Consultant, you will play a key technical role, it is a hands-on position and you will be responsible for architecting and implementing best remotedesktop and virtualised solutions for the business clients. You will work closely with sales and technical teams, providing pre-sales and post-sales … a strong background in Citrix, Hyper-V, VMware VDI solutions and virtualisation technologies, hands-on experience with Linux and Windows operating systems, proficiency in remote access protocols including Citrix, Omnissa Horizon and HP Anyware/PCoIP and knowledge of networking principles. The salary on offer for this role is More ❯
Newton Abbot, England, United Kingdom Hybrid / WFH Options
Ashdown Group
Consultant, you will play a key technical role, it is a hands-on position and you will be responsible for architecting and implementing best remotedesktop and virtualised solutions for the business’ clients. You will work closely with sales and technical teams, providing pre-sales and post-sales … a strong background in Citrix, Hyper-V, VMware VDI solutions and virtualisation technologies, hands-on experience with Linux and Windows operating systems, proficiency in remote access protocols including Citrix, Omnissa Horizon and HP Anyware/PCoIP and knowledge of networking principles. The salary on offer for this role is More ❯
Ability to work both independently and collaboratively within a team. Highly Desirable ITIL qualification Experience of IT support in the retail sector. Knowledge of remotedesktop tools and troubleshooting techniques. This role is an excellent opportunity for a bilingual IT professional looking to make a meaningful impact in More ❯
Bedford, England, United Kingdom Hybrid / WFH Options
Shepherd Stubbs Recruitment
Recruitment Specialist (Self Employed, Fully Remote) Tired of working for a recruitment agency where your hard work only earns you a small commission and you have no control over your future? Imagine earning 55% on every placement, with no targets, no micromanagement, and the freedom to work wherever and … over 35 years, this successful, professional ISO9001 accredited recruitment company is offering you a unique opportunity to be your own boss in this exciting remote working and flexible role as a self employed recruiter with the backing and support of the Shepherd Stubbs brand and infrastructure. Are you a … with an extensive list of resources and support, including: CRM System (client and candidate databases, email templates, reports, records, terms of business, contracts, etc) RemoteDesktop Access, M/S Pro Office Suite (you provide your PC/laptop) Job Board and Website advertising platforms Digital direct and More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Graphics Unlimited (Vic) Pty Ltd
the right candidate. We operate a variety of systems including Windows and various flavours of UNIX. You will be confident remotely accessing servers via RemoteDesktop Services and SSH. Our Tooling Portfolio monitors and analyses our Hybrid hosting estate which is heavily leaning toward a substantial Public Cloud More ❯
investigations. Monitor ticket queues to ensure tickets do not breach SLAs – flagging potential issues to senior members of the team before they occur. Perform remote access sessions for maintenance, troubleshooting and log capture. Ability to take ownership and prioritise workload ensuring customers are kept up to date on the … customer service – advocating for the customer across the business. A good general knowledge in IT with exposure to the fundamentals of NAS, Networking, Client desktop such as MacOS, Linux Server (Command line experience a bonus). The ability to work with complex problems where analysis of situations or data … requires review. Familiarity with remotedesktop tools and help desk software is a plus, such as TeamViewer and Zendesk. Certifications or a technical qualification in IT is a plus. Job Type Full-time Salary: £28,000.00-£33,000.00 per year Company events Company pension On-site parking Sick More ❯
London, England, United Kingdom Hybrid / WFH Options
Restore plc
and efficiency. Oversee and manage the IT service request queue, continuously reviewing SLA and KPI metrics to meet business requirements. Provide both onsite and remotedesktop support across multiple office locations. Ensure resource availability and effective team scheduling to maintain service levels. Act as the first point of More ❯
annual service visits for new and existing X-ray equipment at Customer sites. Troubleshoot Customer issues both onsite and remotely, via phone support or remotedesktop access. Coordinate with OEMs and third-party suppliers to source spare parts, technical manuals, and support. Complete service reports and administrative tasks More ❯
Andover, Hampshire, South East, United Kingdom Hybrid / WFH Options
Burtons Medical Equipment Limited
annual service visits for new and existing X-ray equipment at Customer sites. Troubleshoot Customer issues both onsite and remotely, via phone support or remotedesktop access. Coordinate with OEMs and third-party suppliers to source spare parts, technical manuals, and support. Complete service reports and administrative tasks More ❯