176 to 200 of 295 SLA Jobs in England

their day and has enough experience and confidence, to work fully remotely 5 days a week, organising their own workload and diary and hitting SLA targets. The money is up to £50k, plus private healthcare. Anywhere in the UK is fine. They need someone who really enjoys talking to clients ...

completed safely, efficiently, and with exceptional customer service. Key Responsibilities: Carry out PPMs on building services systems in line with agreed schedules and SLA requirements. Undertake reactive maintenance and repairs with minimal supervision. Ensure all works are completed safely in accordance with risk assessments, method statements, and company ...

Catalyst routers, Cisco ASA and Cisco FTD firewalls Strong practical experience of following ITIL processes in a 24x7 operations environment with tight SLA and security compliance requirements. Practical experience with Cisco Nexus 3000/9000 series, Cisco ASA & FTD firewalls, multi-context mode firewalling Desirable: F5 GTM/LTM/ ...

contact for any customer escalation and act upon working internally with other teams to provide solution and eliminate repetition of problems. Ensure all SLA in Delivery are met – speed, quality, credit & rebill. Know your Customer behavior by demonstrating Customer operation knowledge that is reflected in the feedback provided by Customer. ...

successful sales outcomes, partner satisfaction, and the efficiency of the commercial team. Key Responsibilities Create and submit quotes in Salesforce with accuracy and within SLA targets. Maintain CRM data including opportunities, partner details, pricing and product information. Assist with general Salesforce administration to ensure data quality and consistency. Build ...

SAAS What You’ll Be Doing: Owning the support function day to day, workflows, staffing, priorities and standards. Setting and tracking performance metrics (think SLA, CSAT, first/average response times) and acting on the data. Handling escalations with empathy and pace; ensuring customers leave every interaction better than they ...

FM. Experience of managing a team Strategic thinking and mindset Change Management Incident and problem management, Managing 3rd party suppliers to deliver against stringent SLA’s. Financial and Budget Management Project Management. P&L, OPEX, CAPEX Procurement Risk Management Ensure all technical teams create and follow SOPs, MOPs and EOPs ...

Collaborate with stakeholders to ensure automation meets functional and non-functional requirements.• Identify opportunities for new automations and drive cost savings.• Manage team performance, SLA/KPI targets, and act as escalation point for complex issues. Key Skills & Experience: • Strong experience with Power Platform (Power Apps, Power Automate ...

Collaborate with stakeholders to ensure automation meets functional and non-functional requirements. • Identify opportunities for new automations and drive cost savings. • Manage team performance, SLA/KPI targets, and act as escalation point for complex issues. Key Skills & Experience: • Strong experience with Power Platform (Power Apps, Power Automate ...

step. You will be required to identify and resolve customer data issues using the client's core systems, and follow agreed standards, targets, and SLA's, therefor these roles would be ideal for someone with a keen eye for detail, who is adaptable and takes a proactive approach to their ...

step. You will be required to identify and resolve customer data issues using the client's core systems, and follow agreed standards, targets, and SLA's, therefor these roles would be ideal for someone with a keen eye for detail, who is adaptable and takes a proactive approach to their ...

from receipt through to shipment and delivery - ensuring we deliver maximum fulfilment at minimal operational cost. Customer queries must be managed effectively within specific SLA periods, providing accurate feedback and issue resolution. The fulfilment operations team ship high volumes of orders to multiple countries via group and third-party warehouses. ...

response planning and cyber resilience testing. Manage relationships with external vendors, regulators, and stakeholders. Provide leadership and mentoring to information security personnel within the SLA division. Work in collaboration with the Operational Technology (OT) Cyber Security Manager to support the delivery of an effective cyber security approach that considers convergence ...

Recruitment Agency in relation to this vacancy. We are an Equal Opportunities Employer. Keywords: Service Desk Manager, IT Support Manager, MSP Team Leader, SLA Management, KPI Reporting, Escalation Manager, IT Service Manager, Sheffield IT Jobs, Managed Services. ...

SISS - Proven fault-finding skills and experience including the use of suitable test equipment; - Proven IT skills (laptop, Office 365); - Experience of working with SLA driven maintenance contracts. - Good organisational skills, including multitasking and time management - Full UK driving licence The additional benefits with this role: - 34 days holiday, including ...

SISS Proven fault-finding skills and experience including the use of suitable test equipment; Proven IT skills (laptop, Office 365); Experience of working with SLA driven maintenance contracts. Good organisational skills, including multitasking and time management Full UK driving licence The additional benefits with this role: 34 days holiday, including ...

SISS Proven fault-finding skills and experience including the use of suitable test equipment; Proven IT skills (laptop, Office 365); Experience of working with SLA driven maintenance contracts. Good organisational skills, including multitasking and time management Full UK driving licence The additional benefits with this role: 34 days holiday, including ...

SISS Proven fault-finding skills and experience including the use of suitable test equipment; Proven IT skills (laptop, Office 365); Experience of working with SLA driven maintenance contracts. Good organisational skills, including multitasking and time management Full UK driving licence The additional benefits with this role: 34 days holiday, including ...

SISS Proven fault-finding skills and experience including the use of suitable test equipment; Proven IT skills (laptop, Office 365); Experience of working with SLA driven maintenance contracts. Good organisational skills, including multitasking and time management Full UK driving licence The additional benefits with this role: 34 days holiday, including ...

staff, and clients Desirable: Experience scheduling engineers or coordinating maintenance/field-based teams Knowledge of logistics, engineering admin, or facilities coordination Understanding of SLA-based service delivery Why Join Work within a collaborative and supportive operations team Opportunity to progress into a longer-term position based on performance Gain ...

support manager Monitor ticket queues continuously and follow up on any tickets that have not been completed Ensure response and resolution times meet agreed SLA's Provide 1st level operational support and triage for customer following ‘How-to’ and standard operating procedures to understand the nature of the incident Support ...

Level Agreements (SLAs) are achieved. Collaborate closely with internal teams Track and follow up on requests or escalations, coordinating with internal teams to maintain SLA compliance. Experience Required: 2 Years + Account Management, implementation, onboarding. Project Support or customer success experience Experience using salesforce or similar CRM software. Google suite ...

Level Agreements (SLAs) are achieved. Collaborate closely with internal teams Track and follow up on requests or escalations, coordinating with internal teams to maintain SLA compliance. Experience Required: 2 Years + Account Management, implementation, onboarding. Project Support or customer success experience Experience using salesforce or similar CRM software. Google suite ...

SISS Proven fault-finding skills and experience including the use of suitable test equipment; Proven IT skills (laptop, Office 365); Experience of working with SLA driven maintenance contracts. Good organisational skills, including multitasking and time management Full UK driving licence The additional benefits with this role: 34 days holiday, including ...

SISS Proven fault-finding skills and experience including the use of suitable test equipment; Proven IT skills (laptop, Office 365); Experience of working with SLA driven maintenance contracts. Good organisational skills, including multitasking and time management Full UK driving licence The additional benefits with this role: 34 days holiday, including ...