service improvement process Support all Global SOC operations and initiative Monitor, detect, and respond to global cybersecurity intrusions Document progress throughout the incident response life-cycle Ensure compliance to SLA, process adherence and process improvisation to achieve operational objectives Revise and develop processes to strengthen the current Security Operations Framework, Review policies and highlight the challenges in managing SLAs Responsible More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
for all sales order management, including raising SOP's, updating invoices, ensuring renewals are processed, support the helpdesk by taking customer enquiries and logging Engineer calls to ensure maximum SLA efficiency. You will be required to use SAP on a day-to-day basis and support both the Operations and Projects team. This role would suit a Sales Administrator with More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
for all sales order management, including raising SOP's, updating invoices, ensuring renewals are processed, support the helpdesk by taking customer enquiries and logging Engineer calls to ensure maximum SLA efficiency. You will be required to use SAP on a day-to-day basis and support both the Operations and Projects team. This role would suit an Administrator with a More ❯
design guidance and process change initiatives • Engage stakeholders across Design, Engineering, Delivery & Programme functions • Champion automation and digital transformation in design processes • Manage design queries, concessions, and compliance with SLA • Influence strategic decisions through data insights and KPI analysis 📚 What You’ll Bring • Expert telecoms design/engineering knowledge • HND or higher in M&E, Civil, Electronic or Telecommunications Engineering More ❯
review).? Participating in credit review meetings with the senior leadership team, displaying understanding of customers who have gone into administrations, high exposure risks, industry updates and credit assessment SLA overviews. Manage data on credit exposure levels and ensure regular meetings are held with all credit and senior credit underwriters to fully understand the reasons behind why exposure levels are More ❯
Surrey, Reigate, United Kingdom Hybrid / WFH Options
Langley James IT Recruitment
abilities: You can juggle multiple priorities with ease. Highly desirable skills that will set you apart: IT Operational Support Project & Risk Management Reporting and analytics (including Pivot Tables) KPI & SLA Administration IT Governance & Compliance IT Security If you're looking for a role where your organisational prowess genuinely makes a difference, we'd love to hear from you. More ❯
and time-sensitive incident response Ideally experienced within the UK cyber insurance market (policy and claims exposure a bonus) Outstanding communicator, credible with clients, colleagues, and counterparties Familiar with SLA-driven work and high standards of compliance and reporting Apply to start the conversation today. More ❯
and time-sensitive incident response Ideally experienced within the UK cyber insurance market (policy and claims exposure a bonus) Outstanding communicator, credible with clients, colleagues, and counterparties Familiar with SLA-driven work and high standards of compliance and reporting Apply to start the conversation today. More ❯
work on site. Complete assigned tasks appropriately and safely. Ensure tasks are completed with proper H&S awareness and implementation. Maintain awareness of and comply with contractual KPIs/SLA's. Keep the Computer-Based Maintenance system (e.g., Maximo) updated, closing out tickets with accurate data. Operate the Permit to Work System per BGIS and client procedures. Perform any other More ❯
when and where required, subject to passing satisfactory training. Ensure assigned tasks are actioned and completed as appropriate. Ensure an awareness and compliance to the contractual KPI's/SLA's. Ensure CAFM system, is kept up to date and that PPM and reactive tickets are closed out with accurate data captured. To carry out any other task as directed More ❯
calls and defects. * Provide innovative solutions to improve building, plant and system energy efficiency. * Manage, rectify and record defects through the Help Desk to ensure all are rectified within SLA timeframes. * Keep the Operations Manager briefed on all issues and progress. * Raise hazard, incident and flash reports * Use the Log Book System to store all records and certification for the More ❯
Ecommerce Marketplace Executive Rochdale - Office Based Competitive salary & benefits Our Client, a rapidly expanding ecommerce business in the homewares sector are looking to recruit an Ecommerce Marketplace Executive to join their small, friendly team in Rochdale. With a strong presence More ❯
Theale, England, United Kingdom Hybrid / WFH Options
Cornerstone
Our Vision: Continue to be the leading UK mobile infrastructure services company. Our Mission: To be famous for excellence in delivery, embracing transformation with our people and our customers at its heart. We are at an exciting time in our More ❯