351 to 375 of 423 Service Management Jobs in England

analysis and performance optimisation Troubleshooting complex VoIP, SIP signalling and call quality issues Supporting Linux server environments and infrastructure operations Working within ITIL-driven service management frameworks Mentoring and developing first- and second-line support teams Collaborating with suppliers and vendors to resolve high-priority incidents Skills & Experience ...

software and cloud engineering in large, complex organizations.* Deep understanding of modern engineering practices (DevOps, Cloud Infrastructure, CICD, Testing, Observability etc) and IT service management (ITSM) enabled by a modern engineering tooling ecosystem.* Hands-on experience with coding, and the ability to solve problems using common engineering tools ...

/or to Germany.****JOB DETAILS****Must Have Skills: SAP PS****Minimum years of experience: 8-10 years****Job Summary:**The SAP Service Business Consultant will be responsible for Rollout, collecting the requirement, BRD and requirement creation in service business operations. The candidate should have a minimum … other business processes. The ideal candidate will work closely with cross-functional teams to ensure that our SAP systems meet the needs of our service business and drive operational efficiency.**Key Responsibilities:**• SAP Rollout:o Lead the Rollout of S4 Service Management (SM).o Analyse business requirements ...

enhance SuccessFactors Employee Central , including writing technical specifications and implementing system changes. Plan, support, and execute system releases and testing cycles , including defect management and retesting. Work closely with stakeholders to identify issues, gather requirements, and deliver improvements to HR systems and processes. Maintain and update … process documentation and system knowledge libraries. Coach and support colleagues to improve technical capability and ensure high-quality service delivery. Contribute to projects and continuous improvement initiatives across People Services systems. Key Requirements Strong hands-on experience with SAP SuccessFactors Employee Central , including system configuration. Proven background ...

that enables key projects to be initiated and actively managed Working with key stakeholders to understand inflight and emerging changes The day to day management of key programmes being the ‘voice of the business’ into them Monitoring progress against agreed parameters, identifying key risks, resolving issues and initiating timely … Operating within and assist in maturing the Change Minimum Standards Understanding the inflight and upcoming changes in key business area(s) Day to day management of the programme(s) Being the voice of business into the programme(s) Plan and design ‘outcome focused’ programmes, monitoring progress against agreed parameters ...

Required Qualifications Bachelors degree in IT, Engineering, or related field. 15+ years of experience in Field Service Management or ERP projects, with a focus on planning and scheduling optimization. Strong hands-on experience with IFS PSO. Proven experience in at least one IFS PSO implementation or migration. Expertise … scheduling algorithms, resource optimization, and business process mapping. Excellent problem-solving, communication, and stakeholder management skills Role Summary We are seeking an experienced IFS PSO Solution Architect to drive the Planning and Scheduling Optimization workstream for a migration from ClickSoftware (Click) to IFS FSM Cloud. You will be responsible ...

observability systems (e.g., using AWS CloudWatch, Dynatrace) to ensure rapid issue detection and resolution.* - Monitor infrastructure capacity and performance, providing analysis and suggestions for service delivery improvement.* Automation & Efficiency:* - Drive the automation of repetitive operational tasks, including infrastructure provisioning, deployments, and scaling.* - Create and maintain scripts and custom code … support and enhance our operational toolset.* - Support and optimize CI/CD pipelines to improve deployment speed and reliability.* Incident Management & Collaboration:* - Participate in an on-call rotation to troubleshoot and mitigate production incidents.* - Lead post-incident reviews and root cause analyses to implement lasting solutions.* - Partner with engineering ...

role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your … have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester ...

role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your … have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester ...

role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your … have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester ...

role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your … have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester ...

services group in the HE sector, and we are growing our team’s capability in AI, experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering … designing and governing large‐scale data and integration solutions across analytics and operational systems. Deep understanding of data governance, including data quality, metadata management, stewardship, and architectural assurance. Experience designing API‐led and event‐driven integration architectures. Practical experience architecting AI‐enabled data solutions, with an understanding of responsible ...

Windows, propriety business systems, and setting up of new user accounts, whilst also working with outsourced IT providers and vendors to resolve incidents and service issues. In addition you will support IT security controls, updates and patches, work on compliance initiatives such as Cyber Essentials and data protection requirements … projects such as system upgrades, new tech rollouts and process enhancements. The ideal candidate will have previous experience in an IT support or service/help desk role; strong working knowledge of MS Windows, 365 and standard MS Office applications, have a core understanding of networking, hardware and have ...

operations and project delivery. The role will involve: Enterprise Linux administration and troubleshooting Supporting secure, highly available production environments Platform performance, stability and security management Infrastructure automation and environment improvement Supporting Linux-based development environments Containerisation of applications and services Working alongside infrastructure, network and security teams Incident resolution … Ansible, Bash or Python VMware virtualised environments Container technologies (Docker/Podman/Kubernetes beneficial) Infrastructure monitoring and operational support Working within ITIL/service management environments Supporting infrastructure within regulated or secure organisations Highly Desirable Red Hat Satellite CI/CD exposure Infrastructure as Code concepts Security ...

supporting a secure and high-performing network environment. This role offers the opportunity to work across critical infrastructure, supporting both internal teams and managed service providers. Rate : £500 p/day (inside IR35) | DV Cleared (essential) | Corsham Key Responsibilities Monitor and maintain network performance across a live environment Process … service requests and deploy configurations for new services Provide technical support to MSPs and end user services Collaborate with Service Management and customer stakeholders Maintain network documentation and CMDB records Support secure operations, including encryption and annual crypto key processes Participate in an on-call rota ...

defined standards. Desirable Experience with orchestration tools or data platforms. Exposure to DevOps practices and automation. Experience in secure or regulated environments. Familiarity with service management tools (e.g. Jira, Confluence). Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation ...

looking for an Automation Software Engineer with strong Power Automate experience, supported by .NET and scripting, to deliver and mature automation across IT service management and operational workflows. Contract: 6 months Rate: £650/day (Inside IR35) Location: London (weekly for first 2 weeks, then monthly) What ...

Perks and Employee Assistance Program. Overview Are you an experienced Security Maintenance Engineer looking to join a company that values quality, professionalism, and customer service? We are seeking a motivated and customer-focused engineer to join our growing team in the West Midlands. This is an excellent opportunity … someone with CCTV and security systems knowledge who takes pride in delivering exceptional service and building strong client relationships. You will be working across a variety of security systems and environments, supported with ongoing training and development to help you continue progressing your career. Key Responsibilities Carry out planned ...

leadership experience who enjoys working in a fast-paced operational environment. The Role As Assistant IT Manager, you will support the day-to-day management of the UK IT function, ensuring the smooth running of systems and infrastructure across multiple sites. You will also work closely with wider group … suppliers and contractors Managing local IT procurement and invoice processing Supporting health & safety compliance within the department Overseeing the effective use of the IT Service Management platform Maintaining accurate IT documentation Assisting with support and installation tasks where required Deputising for the IT Manager during periods of absence ...

remote SCADA/PLC issues across various automation platforms (Siemens, Rockwell, WinCC, TIA Portal, etc.) Provide real-time technical support to commissioning and field service teams during startup and maintenance Configure and maintain industrial networks, remote access tools, and system alarms Support retrofit projects and ensure compatibility of updated … WinCC, C/C++, Python, Linux) Assist in commissioning of new systems remotely or in collaboration with field technicians Collaborate cross-functionally with field service, engineering, and sales for technical proposals and system design Create and maintain user manuals, programming standards, and operating procedures Document interventions, updates, and remote ...

knowledge across complex, evolving platforms. Comfortable analysing ticket data and operational metrics to identify issues and improvements. Familiar with support tooling such as Jira Service Management, Zendesk or similar. Organised, proactive and hands‐on, equally confident rolling up your sleeves and thinking strategically. Excellent written communication, clear, structured ...

Track record of owning full-cycle sales without reliance on SDRs or large support teams What Won’t Work AEs heavily reliant on account management, renewals, or expansion revenue Sellers used to large support structures (SDRs, SEs driving deals) Those uncomfortable with hands-on prospecting and full ownership … deals Candidates unable to clearly articulate specific, verifiable deal wins Nice to Have Experience selling into IT operations, ITSM, or service management environments Exposure to technical founder-led sales environments Familiarity with complex enterprise workflows and operational systems Package & Benefits Competitive base salary Uncapped commission Meaningful equity upside ...

reduce manual toil Support CI/CD pipelines and development environments Identify and mitigate reliability and availability risks Essential Skills & Experience Terraform and configuration management tools (Ansible, Chef, etc.) Docker and container orchestration (Kubernetes, OpenShift, Docker Swarm) CI/CD tooling such as Jenkins Monitoring tools including Prometheus, Grafana … services (EC2, RDS, S3, Lambda) SQL and relational databases Messaging technologies such as RabbitMQ Desirable Skills Java, Go, or Python development experience Azure experience Service management environment experience Knowledge of observability best practices and availability metrics Experience with secure or cross-domain environments ...

reduce manual toil Support CI/CD pipelines and development environments Identify and mitigate reliability and availability risks Essential Skills & Experience Terraform and configuration management tools (Ansible, Chef, etc.) Docker and container orchestration (Kubernetes, OpenShift, Docker Swarm) CI/CD tooling such as Jenkins Monitoring tools including Prometheus, Grafana … services (EC2, RDS, S3, Lambda) SQL and relational databases Messaging technologies such as RabbitMQ Desirable Skills Java, Go, or Python development experience Azure experience Service management environment experience Knowledge of observability best practices and availability metrics Experience with secure or cross-domain environments If you receive suspicious outreach ...

reduce manual toil Support CI/CD pipelines and development environments Identify and mitigate reliability and availability risks Essential Skills & Experience Terraform and configuration management tools (Ansible, Chef, etc.) Docker and container orchestration (Kubernetes, OpenShift, Docker Swarm) CI/CD tooling such as Jenkins Monitoring tools including Prometheus, Grafana … services (EC2, RDS, S3, Lambda) SQL and relational databases Messaging technologies such as RabbitMQ Desirable Skills Java, Go, or Python development experience Azure experience Service management environment experience Knowledge of observability best practices and availability metrics Experience with secure or cross-domain environments If you receive suspicious outreach ...