351 to 375 of 467 Service Management Jobs in England

infrastructure improvements . Work closely with architecture, engineering and cross-functional teams. Proactively identify and resolve defects and recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line/Senior Infrastructure ...

based engineering, structural analysis, verification, and evidence generation. Ensure solutions meet agreed quality, performance, security, compliance, and airworthiness requirements. Lead upgrades, enhancements, and lifecycle management of digital engineering platforms with minimal disruption to users. Capture, challenge, and consolidate requirements across engineering teams and partners. Drive adoption of new tools … management. Establish appropriate data models, metadata, naming conventions, and access controls for engineering information. Coordinate delivery across internal teams, suppliers, and system integrators. Monitor service performance, risks, capacity, technical debt, and dependencies. Drive incident resolution, root-cause analysis, and continuous improvement. Support vendor relationships, contract management, licence optimisation ...

design quality Monitor emerging technologies and best practices and recommend innovation opportunities that deliver business value Support the definition of supplier contracts and the management of suppliers in-life Work with Cyber-Security, Data, Digital Enablement, Operations, and Delivery teams to turn business demand into effective technology change Promote … Architecture qualifications such as TOGAF, Open CA, BCS, or equivalent Cloud architecture certifications (AWS, Azure, Google Cloud) ITIL, CISSP, ISSAP, or other security and service management qualifications Experience in telecommunications, OSS/BSS, infrastructure management, or network operations Experience within joint venture, regulated, safety critical, or multi ...

deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment. You will also assist in mentoring and supporting more junior team members – you need solid … multiple platforms Maintain accurate ticketing and technical documentation Work closely with Support Desk Manager and other team members Identify and contribute to process and service improvements Technical Environment Strong experience is expected in Apple-centric environments , alongside exposure to: macOS, iOS, Apple Business Manager Windows, Windows Server, Active Directory ...

Description: Security Incident Management Analyst (x3) Rate: £500/day Duration: 6 months initial Location: Inverness or Preston (5 days/week onsite) Clearance: Active SC Clearance Required Role Overview Join an Operational Integrator (OI) team within a multi-supplier SIAM environment to govern and coordinate security incident management. … Compliance and Audit: Maintain complete, traceable incident records to ensure ongoing audit readiness and process adherence. Key Skills and Experience Essential: Cyber security, IT service management, or operational governance background; solid grasp of security incident lifecycles, severity levels, and major incident principles; strong reporting skills. Desirable: Experience ...

designing and governing technology solutions across a large-scale digital estate. Working within an established Architecture team, you'll collaborate with Delivery, Digital Operations, Service Management and Data teams to produce secure, scalable and resilient solutions that enable business transformation. The Opportunity - This role is ideal … forums, including Architecture Review Boards (ARB). Designing solutions across Microsoft Azure, Microsoft 365, Entra ID, Azure networking, Hybrid Cloud Infrastructure (HCI), Enterprise Content Management (EDRMS), PLM and End User Computing. Reviewing and challenging supplier designs to ensure technical quality and alignment with architectural standards. Working closely with delivery ...

Management consultant - Fibre and Backhaul Network Consultant Location: London Career Level 9: Consultant As a team: Our 8,000+ strong team of Network Professionals combine deep business insight and technology supporting CSPs (communication service providers); Technology and Hyperscale clients to reinvent, modernise and operate their networks. Increasingly this … Plan, build, launch and operate network and platforms to streamline operations, minimize time to market, and reduce costs Understand the design and implementation of service-provider processes. Evaluate processes and technologies to optimise network planning, set-up and deployment Work across teams and geographies. Manage client relationships at senior ...

evaluations for CAD/MBD platforms, FEA solvers, and composite analysis tools Coordinate delivery across internal teams and suppliers, owning incident resolution and continuous service improvement Support governance, data standards and audit requirements for structural evidence pathways What We're Looking For Must-have: 10+ years delivering digital engineering … managing multi-partner and supplier integration in complex programmes Degree in Engineering, Mechanical/Aerospace Engineering, Computer Science or related discipline ITIL or equivalent service management experience APM, Prince2 or demonstrable complex delivery management experience Active SC clearance or eligibility Nice-to-have: SAFe or similar Agile ...

deploying, and managing certificate lifecycles, working with industry-leading PKI products and cloud identity platforms. If you have a strong background in cryptography, certificate management, and Azure ecosystems, we want to hear from you! Key Requirements (What You Bring) To be successful in this role, you should have hands … experience and a solid understanding of the following: Core PKI Expertise: Strong working knowledge of PKI management and concepts, including Certificate Authority (CA) deployment, template creation, and end-to-end certificate lifecycle management. PKI Products: Proven experience or exposure implementing solutions such as Keyfactor, EJBCA, Auto-enrollment, and Orchestration ...

lifecycle. Required Skills & Experience Proven experience delivering software implementation projects within a SaaS organisation. Experience managing multiple client-facing implementation projects simultaneously. Excellent stakeholder management skills with the ability to communicate confidently at all levels. Strong project planning, scheduling and organisational skills. Experience managing project risks, budgets, resources … skills. Highly organised with strong attention to detail. Ability to influence stakeholders and drive projects through to completion. Desirable Experience delivering ERP, CRM, Field Service Management, Construction, Finance or other enterprise SaaS solutions. Agile and/or PRINCE2 certification. Experience using project management tools such as Jira ...

taking a strategic view of where the function is now and where it needs to go. You'll manage the SOC team, own incident management, and make sure resources are deployed effectively. You'll also drive the security monitoring, threat intelligence and vendor relationships that keep the organisation protected. … will need proven experience in the following: SOC management, including leading and developing a team Strategic resource planning and deployment Incident management processes Delivering effective security monitoring capability Threat intelligence and assessment Operating cyber security tools and solutions Managing relationships with external vendors and MSSPs The following would ...

Field Service Engineer (Photocopiers/MFDs) Full-Time, Part-Time or 4-Day Week Salary up to £35,000 per annum, depending on experience. Choice of company vehicle, or use of your own with business mileage paid. I'm looking for an experienced photocopier engineer to join a well … before you arrive Diagnosing electrical, mechanical and network faults across a range of MFDs Building strong, lasting client relationships through the quality of your service Working independently, with an experienced technical team behind you What I'm looking for Proven experience servicing photocopiers or multifunction devices Strong electrical ...

project stakeholders to deliver innovative digital solutions. The role combines strategic architecture leadership with hands-on oversight of system integration, technical delivery and service improvement activities What You'll Be Doing As Lead Solutions Architect you will: Lead the design, implementation and continuous improvement of business applications, integrations … suppliers to ensure solutions are delivered effectively and transitioned smoothly into live service. Promote best practice in integration, testing, information governance, cyber security and service management. Identify opportunities to use emerging technologies and innovative approaches to improve service delivery and organisational efficiency. About You We're looking ...

into operational support. Essential Skills & Experience Proven experience delivering IT infrastructure, application migration, or End User Computing projects. Strong project planning, governance, and RAID management experience. Excellent stakeholder and supplier management skills. Experience coordinating testing, deployment, and operational transition activities. Knowledge of project delivery methodologies such as PRINCE2 … Waterfall. Desirable Experience Microsoft Azure Virtual Desktop (AVD). Application Packaging (MSIX, App Attach). Microsoft Endpoint and Modern Workplace technologies. ITIL or Service Management environments. This is an excellent opportunity to play a key role in delivering a business-critical transformation programme, working across technology and business ...

tools such as Terraform and/or CloudFormation. Strong scripting and automation skills (Python, Bash, AWS CLI). Good understanding of cloud security, identity management, and compliance best practices. Excellent troubleshooting, analytical, and problem-solving skills. Desirable Experience Experience with container technologies including Docker, ECS, or EKS. Knowledge … pipelines and DevOps methodologies. Familiarity with monitoring and logging platforms. Experience supporting hybrid cloud environments and cloud migration initiatives. Understanding of ITIL-based service management practices. Exposure to AWS cost management and optimisation strategies. Apply Now If you're passionate about AWS cloud engineering and want ...

tools such as Terraform and/or CloudFormation. Strong scripting and automation skills (Python, Bash, AWS CLI). Good understanding of cloud security, identity management, and compliance best practices. Excellent troubleshooting, analytical, and problem-solving skills. Desirable Experience Experience with container technologies including Docker, ECS, or EKS. Knowledge … pipelines and DevOps methodologies. Familiarity with monitoring and logging platforms. Experience supporting hybrid cloud environments and cloud migration initiatives. Understanding of ITIL-based service management practices. Exposure to AWS cost management and optimisation strategies. Apply Now If you're passionate about AWS cloud engineering and want ...

tools such as Terraform and/or CloudFormation. Strong scripting and automation skills (Python, Bash, AWS CLI). Good understanding of cloud security, identity management, and compliance best practices. Excellent troubleshooting, analytical, and problem-solving skills. Desirable Experience Experience with container technologies including Docker, ECS, or EKS. Knowledge … pipelines and DevOps methodologies. Familiarity with monitoring and logging platforms. Experience supporting hybrid cloud environments and cloud migration initiatives. Understanding of ITIL-based service management practices. Exposure to AWS cost management and optimisation strategies. Apply Now If you're passionate about AWS cloud engineering and want ...

tools such as Terraform and/or CloudFormation. Strong scripting and automation skills (Python, Bash, AWS CLI). Good understanding of cloud security, identity management, and compliance best practices. Excellent troubleshooting, analytical, and problem-solving skills. Desirable Experience Experience with container technologies including Docker, ECS, or EKS. Knowledge … pipelines and DevOps methodologies. Familiarity with monitoring and logging platforms. Experience supporting hybrid cloud environments and cloud migration initiatives. Understanding of ITIL-based service management practices. Exposure to AWS cost management and optimisation strategies. Apply Now If you're passionate about AWS cloud engineering and want ...

collaboration, productivity and user experience Developing automation solutions using PowerAutomate, PowerShell, Graph API and related technologies Supporting Microsoft 365 migrations, deployments and integrations Monitoring service performance and proactively identifying opportunities for optimisation Working with security teams to maintain compliance, governance and information protection standards Managing incidents, service requests … track record of successfully delivering infrastructure or workplace technology projects Strong troubleshooting and problem-solving skills across modern workplace platforms Experience working within service management frameworks such as ITIL The ability to engage confidently with both technical and non-technical stakeholders A passion for continuous improvement and service ...

real influence on how they are used across the organisation. You’ll work closely with stakeholders across the business, balancing day-to-day system management with improvement, change and optimisation. It’s a role where you won’t just be keeping systems running, you’ll have the opportunity … landscape. You’ll be responsible for: Administering and supporting core ERP and business applications Managing users, access, permissions, licensing and system security Managing incidents, service requests and changes through to resolution Supporting upgrades, implementations and continuous improvement Maintaining system documentation, processes and standards Working with stakeholders to understand requirements ...

Vault and backup solutions. Cloud security and cyber security best practices. ISO 27001 compliance, audits and security governance. Windows and Linux environments. IT service management and modern infrastructure practices including DevOps principles. It would be great if you also have experience with technologies such as GitHub, Rundeck ...

role in ensuring the effective operation, support, and continuous improvement of business-critical applications. The role will involve incident, problem, request, and change management, with opportunities to contribute to testing, implementation, and operational process development. You will be onsite full time in Hemel for 6 months, you will then … structured, ITIL-aligned environment. Investigating and resolving technical issues and contributing to root-cause analysis. Monitoring live services to ensure consistent performance against agreed service levels. Contributing to infrastructure improvements, project activity, testing and release support. Producing and maintaining clear technical documentation to support day-to-day operations. What ...

implementing telecoms installations Supporting the wider IT stack — diagnosing and resolving hardware, software, and network connectivity issues Logging and tracking work accurately through the service management system Escalating complex issues to management or specialist teams where needed Contributing to knowledge base documentation, particularly around print solution software ...

server administration, cybersecurity support, remediation activities and advanced technical assistance. The post-holder will provide 2nd line support for BAU server management while also acting as a 3rd line escalation point for complex technical and helpdesk issues. The role is key to maintaining the availability, security and reliability … with Microsoft 365, SharePoint and OneDrive administration and support Experience with desktop hardware, cloud technologies and infrastructure monitoring Experience working within a structured IT Service Management environment Experience with network, server and endpoint security, including Microsoft Defender, Sentinel and Sophos XDR Active Directory, Group Policy, Intune/SCCM ...

stakeholder engagement, strategic planning and leadership skills. A degree in IT, Engineering, Business or a related discipline. Professional certifications in cloud technologies or IT service management are advantageous. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource … Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries ...