451 to 475 of 482 Service Management Jobs in England

aspects of engineering process, technology, and strategic direction. You'll define end-to-end engineering standards and guidance, ensuring consistent delivery of assured, governed solutions across software, infrastructure, and service management. The role involves enabling engineering governance, developing automation and tooling strategies, and supporting delivery teams to embed best practices. You'll manage an active Engineering Community of Practice More ❯

in Database technologies. This would suit somebody that has a technical hands-on background that has progressed a tech lead role. The successful candidate will be responsible for the management, availability, and resilience of enterprise database platforms, including integration of new systems. You will also lead a team of specialists to ensure data services are reliable, secure, and optimised … to meet business needs. This role requires deep technical expertise in enterprise databases coupled with strong operational leadership and risk management skills. You will also have the technical foresight to design reliable and robust systems ensuring future stability. Engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities Lead the BAU & operations of the enterprise database … compliance with security and audit requirements. Required Skills & Experience Proven experience in operations leadership Experience on large scale integration projects. Technical knowledge of Databases in an enterprise environment. ITIL service management In-depth understanding of resilience, data protection and business continuity. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and More ❯

in Database technologies. This would suit somebody that has a technical hands-on background that has progressed a tech lead role. The successful candidate will be responsible for the management, availability, and resilience of enterprise database platforms, including integration of new systems. You will also lead a team of specialists to ensure data services are reliable, secure, and optimised … to meet business needs. This role requires deep technical expertise in enterprise databases coupled with strong operational leadership and risk management skills. You will also have the technical foresight to design reliable and robust systems ensuring future stability. Engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities Lead the BAU & operations of the enterprise database … compliance with security and audit requirements. Required Skills & Experience Proven experience in operations leadership Experience on large scale integration projects. Technical knowledge of Databases in an enterprise environment. ITIL service management In-depth understanding of resilience, data protection and business continuity. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and More ❯

Senior Full Stack Developer – SaaS/Field Service Platform Salary: £60,000–£70,000 Location: Ireland or UK (preferably NI or Leeds area) Work pattern: Fully flexible hybrid (remote-friendly) Our client is a homegrown SaaS success story – a multi-award-winning software company developing a leading field service management platform used by mobile workforces across the … UK and Ireland. Their solution helps industries like construction, facilities management, and fire safety teams streamline operations, manage jobs, and keep remote staff connected in real time. Backed by a major communications group, they offer an end-to-end service for customers – from rugged mobile hardware through to the software platform itself. It’s a tight-knit, family More ❯

Leidos is seeking an experienced Database Administrator (DBA) to be part of a team supporting and maintaining an IT service management tool (ServiceNow) for a large organisation. This role requires hands-on experience with database administration, optimization, and disaster recovery planning. The ideal candidate will be responsible for ensuring database stability, security, and performance, while click apply for More ❯

services environments. Designing or supporting BPO, helpdesk, or technical support services. Working with diverse technology stacks (.NET, Java, AI/ML, SaaS, Python). Experience with ServiceNow or similar service management tools. Strong communication skills – able to collaborate across international teams and translate business needs into viable technical solutions. The client is unable to offer sponsorship for this More ❯

success in Defence and/or Public Sector Excellent commercial knowledge of Public Sector and/or government frameworks and procurement routes is essential. Experience in Managed Services and Service Management. Degree or equivalent professional qualification. This is an opportunity to make a real impact within a trusted provider of secure ICT services, supporting critical UK Defence and Security More ❯

in United Kingdom and Ireland. It provides chilled, ambient, contract packaging, and bonded logistics services, as well as value-added services, such as online visibility and systems integration, pallet management, and supply chain management. Job Description Joining Culina Group as the Head of IT Product Support you will be responsible for building and leading a high-performing support team … coordinating with the support team to ensure efficient and effective problem resolution. Maintain a high level of customer satisfaction by providing excellent support services and addressing user concerns promptly. Service Level Agreements (SLAs) Define and monitor SLAs for application support and key KPIs, ensuring that response times, resolution targets, and availability metrics are met. Report on and communicate performance … against SLAs to stakeholders, highlighting areas for improvement and proposing corrective actions. Incident Management Lead the investigation and resolution of product-related incidents and outages, working closely with cross-functional teams to minimize downtime and restore services quickly. Analyse root causes of incidents and implement preventive measures to reduce the likelihood of recurrence. Ensure that incident management processes More ❯

systems, cybersecurity, and compliance, ensuring world-class support for operations. Working cross-functionally across the business you will drive seamless technology integration, enhance collaboration across geographies, and embed robust service management frameworks. A key aspect of the role includes overseeing complex multi-country projects including acquisitions, migrations, and systems upgrades. This is an exciting opportunity to play a More ❯

systems, cybersecurity, and compliance, ensuring world-class support for operations. Working cross-functionally across the business you will drive seamless technology integration, enhance collaboration across geographies, and embed robust service management frameworks. A key aspect of the role includes overseeing complex multi-country projects including acquisitions, migrations, and systems upgrades. This is an exciting opportunity to play a More ❯

transformation projects. A supportive and collaborative team environment where youll learn from experienced professionals and gain exposure to real-world IT challenges. Development of core technical, communication and project management skills to prepare you for your future career. What does the role look like? Were offering an exciting opportunity for a motivated degree student to join our Aerospace Digital … fast-paced, technology-driven environment. Desirable skills: Familiarity with scripting or programming (e.g., Python, PowerShell). Experience with RHEL and Wintel operating systems. Awareness of cybersecurity principles or ITIL service management. Understanding of CI/CD, automation tools, or DevOps concepts. About Us: Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense More ❯

projects. A supportive and collaborative team environment where you’ll learn from experienced professionals and gain exposure to real-world IT challenges. Development of core technical, communication and project management skills to prepare you for your future career. What does the role look like? We’re offering an exciting opportunity for a motivated degree student to join our Aerospace … fast-paced, technology-driven environment. Desirable skills: Familiarity with scripting or programming (e.g., Python, PowerShell). Experience with RHEL and Wintel operating systems. Awareness of cybersecurity principles or ITIL service management. Understanding of CI/CD, automation tools, or DevOps concepts. About Us: Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense More ❯

balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a … North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. You will join a global IT team, supporting end users from all regions. As well as assisting our global end users you will also help shape and develop … Excellent communication and interpersonal skills. Proven experience as an IT Support Analyst or similar role covering: Windows 11 Active Directory Microsoft 365/Entra End user device deployment and management Ability to investigate unfamiliar problems and generate an effective solution in a systematic and logical manner As well as being able to work effectively as a member of a More ❯

work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard offer industry-specific, cloud-based software across wholesale distribution, automotive, retail, rental, manufacturing, transport management and field service management. We are experiencing significant growth in markets across North America, Europe and Africa, and indeed beyond. Some great opportunities are being created as a … advantage: A good understanding of VB, or the React framework. REST-API design .NET 4.5.2+, ASP.NET, C# or similar React/JavaScript/TypeScript/Xamarin/PHP, Restful Service Design, WebAPI Skills & Qualities A true team worker with a constant focus on the goals and objectives of the team. Good problem solving and troubleshooting skills Able to communicate … our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth More ❯

as needed. Governance & Support: Define project governance arrangements and secure the necessary project support. Quality Assurance: Ensure effective quality assurance and integrity of projects, aligning with corporate standards. Budget Management: Manage project budgets, monitoring expenditure and costs against benefits throughout the project lifecycle. Team Leadership: Facilitate team appointments, manage performance, and promote professional development and wellbeing. Stakeholder Communication: Manage … communications with all stakeholders, ensuring clarity and appropriateness in content and format. Risk Management: Identify and manage risks to ensure successful project outcomes. Continuous Improvement: Contribute to the development of professional practises within the IT Programme and Project Management space. What We're Looking For: Essential Qualifications: Diploma-level education in a relevant subject or equivalent experience. Project … such as PRINCE2, ideally at an enterprise level. Communication Skills: Excellent ability to present complex information clearly. ITIL Foundation Certificate: Holder of ITIL Foundation or comparable experience in IT Service Management. organisational Skills: Strong skills in managing multiple priorities effectively. Desirable Qualifications: Degree-level education in a relevant subject area.Experience in a law enforcement agency or emergency service More ❯

This role requires a results-oriented professional with exceptional leadership, communication, and organizational skills, as well as a deep understanding of the ServiceNow platform and its application to enterprise service management. Key Responsibilities- Lead and manage the full lifecycle of ServiceNow programs, from strategy and design through implementation and continuous improvement. Partner with business and technical stakeholders to define … objectives, establish priorities, and ensure alignment with strategic goals. Oversee multiple concurrent ServiceNow projects, ensuring adherence to scope, schedule, and budget parameters. Implement governance frameworks and change management processes to ensure program integrity and stakeholder engagement. Monitor key performance indicators (KPIs), manage risks, and provide regular executive-level reporting. Coordinate with internal IT teams, business units, and external vendors … understanding of key ServiceNow modules such as ITSM, ITOM, ITBM, HRSD, CSM, or GRC. Demonstrated proficiency in both Agile and Waterfall delivery methodologies. Exceptional written and verbal communication, stakeholder management, and leadership skills. More ❯

role will focus on establishing clear governance for ServiceNow improvements, developing a robust approach for managing enhancements, and supporting the wider ServiceNow function in delivering a best-in-class service experience. Working with senior stakeholders and the ServiceNow Subject Matter Expert, you will help define how improvements are identified, prioritised, and implemented, ensuring that ServiceNow continues to evolve in … a structured process for assessing proposed improvements, prioritising them based on business impact, and aligning delivery with organisational objectives. . Establish clear criteria and procedures for change and release management, ensuring the ServiceNow environment remains stable, secure, and compliant. . Engage key business stakeholders in governance activities to ensure transparency and collaborative decision-making. . Work with stakeholders to … of-the-box ServiceNow capabilities. . Excellent stakeholder engagement skills with the ability to translate technical concepts into business language. . Knowledge of ITIL processes and best practice in service management. . Strong analytical and organisational skills, with the ability to manage multiple priorities in a complex environment. . Experience supporting or collaborating with ServiceNow SMEs, developers, or administrators. More ❯

of the UK defence infrastructure. This company is undergoing a strategic transformation towards cloud technologies while maintaining robust, high-performing on-premise systems. With a strong commitment to security, service excellence, and continuous improvement, this is an opportunity to be part of a team that plays a critical role in national operations. Your new role As an Infrastructure Engineer … Cyber Essentials.This is a hands-on role requiring deep technical expertise in Windows infrastructure, storage, and automation, with exposure to cloud technologies (Azure) and a strong understanding of IT service management. What you'll need to succeed 3+ years in IT Operations with a focus on Windows Server and Storage ITIL v4 Foundation certification Expertise in Windows Server More ❯

by EPR-E, ensuring impact assessment and traceability. • Pilot and validate changes on GBBRS2 infrastructure components within the EPR-E scope. You are Skills & Experience • Proven experience in project management and coordination in an IT environment. • Solid understanding of EDF SA's internal IT structure, particularly DIGIT and DISC. • Ability to work transversally with multiple stakeholders. • Excellent organizational and … communication skills. • Knowledge of IT service delivery frameworks (e.g., ITIL) is a plus. Profile • Engineering or equivalent degree with at least 10 years of experience in IT project coordination or service management. • Fluent in French[FM1] and English. • Ability to synthesize and convey information to both technical and non-technical audiences. [FM1]Is it really mandatory? Could restrict … the research. Additional information Specialization: IS4 - IS/IT Project management Level of education (all) Master Place: United Kingdom, Bristol, Aztec West Employment level: Non cadre More ❯

In short we drive the delivery of high-quality services and customer satisfaction. Our Delivery Leadership team is the central point of contact into Group Delivery for Customers and Service Management. We are responsible to consistently deliver high quality competitive Group Delivery services, delighting our customers, and ensuring services are being delivered against measures that matter around quality and … scope of services on this account. Within your area of responsibility, you will contribute to an effective governance model to matrix manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance targets. You will engage stakeholders … Satisfaction, delivery quality and financial cost performance. A full job description is available upon request What youll need Youll need to know: Youll be a proven practitioner in IT Service Management. Youre likely trained in ITIL, at least to Foundation status. Youll know that its not all about ITIL. Youll be able to show that you understand how IT More ❯

you will work within the Business Outcomes & Monitoring Solutions (BOMS) team-a multi-client centre of excellence delivering operational monitoring capabilities and tooling solutions that drive business intelligence and service assurance. You will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. … AppDynamics. Deliver full-stack observability solutions, including application-aware network performance monitoring (NPM), synthetics, log analytics, and infrastructure metrics. Provide live support for monitoring technologies and assist with live service support, including key business events and incident response (some KBE's may be out of hours). Collaborate with architects and project teams to integrate monitoring into solution designs … and test strategies. Maintain and enhance dashboards, alerts, and visualisations to support proactive service management. Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency efficiency within immature teams Required Skills and Experience Strong understanding and expereince in SRE principals and methodologies Strong understanding of Observability within a complex tech stack Hands-on experience with monitoring tools More ❯

for provisioning, software packaging, and identity management. Collaborate with the IT Operations Manager and Technical Architect to improve cloud infrastructure and security posture. Manage incidents and changes using JIRA Service Management. Oversee and coordinate third-party activities to ensure smooth service delivery. Identify and remediate vulnerabilities, contributing to ongoing security and compliance efforts. Requirements: Strong background in Microsoft More ❯

a high-impact environment. Key Responsibilities: Design and evolve remote desktop and cloud services. Assess organisational needs and develop scalable technical solutions. Collaborate across teams to improve device and service management. Review and refine content to align with Windows best practices. Share knowledge and support team development. What You'll Bring: Strong experience with Azure Virtual Desktop (AVD) + … pipelines (ideally Azure DevOps) and IaC (Terraform preferred). PowerShell scripting expertise. Intune MDM and configuration profile experience. RSAT tools, Active Directory, and GPO familiarity. Application deployment and package management skills. Clear documentation and architecture design capabilities. Diagnostic and troubleshooting mindset. If you're a curious engineer who thrives on solving problems and mentoring others, apply now to help More ❯

of remote work." Klipboard is the leading specialist supplier of fully integrated ERP systems and related services to niche vertical markets in the wholesale and retail distribution, logistics and service sectors. A fast-paced PE backed organisation going through a period or acquisition and operational consolidation the role of Financial Analyst is a key role in the Group’s … sales backlog Production of standard month end reporting packs, including key KPIs. Prepare standing analysis, add preliminary analytical commentary for review by department lead and senior finance business partners Management of standard templates so that reporting style is consistently in line with brand guidelines Maintain base data and reports for rolling forecast, annual budgets and periodic reforecasts Be a … new company name – Kerridge Commercial Systems (KCS) is becoming Klipboard this year! Our new Klipboard brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth More ❯

events management. · Actively Plan and deliver against personal sales target, aligning with company sales policies and strategies. · Actively manage the sales team helping to convert opportunities into orders. · Prepare management reports in relation to forecasted sales, opportunity pipeline and contract renewals. Profile A successful Senior Sales Lead should have: · Minimum 2 years commercial sales experience across Defence & Public Sector … markets. · Excellent commercial knowledge of Public Sector and/or government frameworks and procurement routes is essential. · Experience and knowledge of Managed Services and Service Management. · NVQ in Business and Administration (Level 3) or equivalent is desirable · Effective training, mentoring, and coaching skills. · Highly developed customer service skills. · Proven track record of success with the ability to work More ❯