or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customerservice and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯
or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customerservice and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯
or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customerservice and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯
or Electronic equipment and have clean driving license as the positons is field based. You don't need to have any EPOS experienceif you've worked in a field service role (even in a different industry), have a driving licence, and enjoy solving problems on the go, this could be your next big move. Attend customer sites to … install or swap out retail IT equipment Deliver great customerservice and maintain a professional appearance Manage parts and stock from your company vehicle Complete all tasks to a high standard using our mobile job management system Support project rollouts and periodic training at HQ S SKILLS & EXPERIENCE CLEAN DRIVING LICENCE AND ACCESS TO A YOUR OWN VAN More ❯
Farnborough, Hampshire, South East, United Kingdom
PRS Resourcing Limited
in the Farnborough (Hampshire) office for a minimum of 3 days a week and have a valid UK driving license, as this role will involve ad hoc travel to customer sites and international travel. This job requires security clearance or the willingness and ability to obtain security clearance. Duties/Responsibilities of Position: Assist other Engineers with advanced troubleshooting … as well as testing new installation procedures and products. Responsible for field installation & support of the company's Products. Provide remote support to customer base. Assist customers with upgrades of hardware and software. Be the interface for New Product Introduction. Help customers with equipment configuration. Assist in scripting automation. Provide training on product operation, one-on-one or in … small groups. Work closely with other groups to ensure successful and high customer satisfaction. Location, Lawful and Data Intelligence Products and Protocols. Participate in customer technical assistance troubleshooting conference calls. Manage the segregated local network infrastructure. Deploy and maintain remote connectivity to customer networks from the local support office. Maintain and enhance customer monitoring tools. Will More ❯
Farnborough, Hampshire, South East, United Kingdom
PRS Resourcing Limited
in the Farnborough (Hampshire) office for a minimum of 3 days a week and have a valid UK driving license, as this role will involve ad hoc travel to customer sites and international travel. This job requires security clearance or the willingness and ability to obtain security clearance. Duties/Responsibilities of Position: Assist other Engineers with advanced troubleshooting … as well as testing new installation procedures and products. Responsible for field installation & support of the company's Products. Provide remote support to customer base. Assist customers with upgrades of hardware and software. Be the interface for New Product Introduction. Help customers with equipment configuration. Assist in scripting automation. Provide training on product operation, one-on-one or in … small groups. Work closely with other groups to ensure successful and high customer satisfaction. Location, Lawful and Data Intelligence Products and Protocols. Participate in customer technical assistance troubleshooting conference calls. Manage the segregated local network infrastructure. Deploy and maintain remote connectivity to customer networks from the local support office. Maintain and enhance customer monitoring tools. Will More ❯
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership Ltd
hours per week, hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customerservice to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations … knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. Skills & Experience A good knowledge of IT troubleshooting and problem solving. Experience within an IT customerservice environment. Taking responsibility for your workload Be helpful and approachable Excellent time management skills Good communicator Working knowledge of ITIL Experience using Microsoft services This role is More ❯
is dedicated to enhancing convenience and fostering smarter lifestyles through their high-quality products and services. They are seeking a passionate and skilled professional to contribute significantly to their customerservice training efforts across Europe. Responsibilities: Deliver technical training to support staff across 15 subsidiaries in Europe from the UK base. Develop training modules for specific product groups … you to apply for the European Product Technical Trainer position and join a team that values leadership and innovation in the digital age. Your expertise will directly enhance the customerservice experiences across our clients vast network, making a real impact on a global scale. More ❯
Waterlooville, Hampshire, England, United Kingdom Hybrid / WFH Options
ClearCourse
are currently recruiting for an experienced Account Manager to join our expanding team. This is a fantastic opportunity for someone with a strong track record of developing long-term customer relationships, ideally in the EPOS or retail software industry. You will take ownership of a portfolio of existing customers, working to ensure they are realising the full value of … our solutions. From driving adoption of our latest features to cross-selling new modules and services – you’ll play a key role in customer success, revenue growth, and long-term retention. The role will also focus on migrating clients to our integrated payments solution, ClearAccept, using a consultative and strategic approach to influence decision-making and adoption. What you … ll do Build strong relationships with existing clients and maintain regular contact to ensure satisfaction and retention Identify and close cross-sell and upsell opportunities within your customer base to meet agreed sales targets Develop a deep understanding of Swan Retail’s solutions and guide customers to use our tools more effectively Provide consultative guidance to customers to align More ❯
Ensuring timely and efficient resolution of support requests Collaborating closely with internal teams to ensure seamless IT operations Documenting and logging support activities and resolutions meticulously Delivering high-quality customerservice and support Maintaining our reputation for excellence in IT support Job Requirements: Strong troubleshooting and problem-solving skills Excellent communication abilities Ability to manage and prioritise multiple More ❯
resources. You’ll assist with day-to-day operations, provide guidance on digital tools and study support, and ensure that IT-related queries are resolved efficiently. With a strong customerservice mindset and a passion for learning, you’ll help shape a modern resource hub that reflects the evolving needs of our college community. Responsibilities You will be … You will need: Good general education to include Maths and English to GCSE Grade C or equivalent IT qualification or the willingness to undertake Experience of working in a customer facing role Excellent customer care skills Excellent communication skills Ability to work in a team Benefits In return, you will receive: Invest in Your Growth : Access a wide More ❯
You will collaborate closely with internal teams to ensure seamless IT operations, while meticulously documenting and logging support activities and resolutions. With a strong emphasis on delivering high-quality customerservice and support, you will be pivotal in maintaining our reputation for excelllence. Job Requirements: Strong troubleshooting and problem-solving skills Excellent communication abilities Ability to manage and More ❯
Brockenhurst, Hampshire, South East, United Kingdom
Brockenhurst College
and above. Experience in PC hardware and interfacing. Experience in Printer and other peripheral support. Experience using MS Office and other Microsoft applications. Basic understanding of Telecommunication systems. CustomerService/front facing experience. The ability to follow section procedures systematically. The ability to document procedures clearly and systematically. Benefits you will receive: 25 days leave, rising with … service, plus Bank Holidays and up to 5 days Christmas closure (pro rata for part time staff) An option to purchase further leave through our Annual Leave Purchase Scheme Access to our Employee Assistance Programme provided externally to the College. This is a completely confidential service and is free to all members of staff at the College. On More ❯
TECHNICAL CUSTOMERSERVICE*** Are you tech-savvy, people-focused, and ready to kick-start your career in IT We're looking for an enthusiastic and personable Technical CustomerService person to join our growing team. This is a fantastic opportunity for someone who loves technology just as much as they love helping people. This role blends … hands-on technical support with outstanding customer service. Salary up to £26K depending on experience + benefits Key responsibilities for the Technical CustomerService include, Delivering professional yet friendly customerservice via telephone, email, and remote tools Troubleshooting and resolving issues across IT, Networking, Telecoms and Cyber Security Managing and maintaining client systems including servers … using a help desk system Contributing to internal documentation and user guides to help both clients and teammates Occasionally visiting client sites when required (local travel) The ideal Technical CustomerService person will need, A passion for technology and a desire to grow your IT knowledge A natural ability to communicate clearly and professionally with customers A calm More ❯
Reed Secure is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions for security cleared professionals. We require CustomerService Advisors to cover an existing workload within ACRO , based near Fareham. This is an interim position for an initial 3-6 months with the potential to be extended, dependent on workload. Job Purpose: To be the … take appropriate action to resolve the query at first point of contact whenever possible, being accountable for maintaining a high standard and managing the caller's expectations regarding the service that can be provided by ACRO. To determine if a query cannot be resolved by the Customer Services team and task it to the appropriate department or organisation … with a comprehensive rationale. Initiate contact and engage with the public concerning ACRO service provision and application queries. Where applicable, process all payment options with the applicant or process service payments by debit or credit cards. To interrogate a broad range of IT systems accurately, in order to gather relevant supporting data to provide the best resolution to More ❯
your potential, and build something you're proud of? If so then you could be who we are looking for. Whether you've worked in sales, hospitality, real estate, customerservice, or something completely different - if you're good with people, resilient, and driven, we can teach you the rest. What You'll Be Doing You will connect More ❯
SERVICE MANAGER - MOBILE WELFARE UNITS National Role | £40-45k + Company Vehicle Based out of Midlands or Hampshire About the Opportunity Join one of the UK's largest national providers of self-contained mobile welfare units as a Service Manager. This is a pivotal role driving customerservice excellence across a growing depot network, with … ambitious expansion plans and investment in modern fleet and facilities. The Role We're seeking an experienced Service Manager to lead our engineering operations, ensuring exceptional customerservice delivery while maintaining the highest standards of compliance and quality. You'll be responsible for developing and managing our engineering team, coordinating maintenance operations, and driving continuous improvement across … all service functions. Key Responsibilities: • Lead and develop a high-performing engineering team across multiple depot locations • Manage reactive and scheduled maintenance programs to achieve 90% first-time fix • Ensure regulatory compliance and maintain ISO 9001 quality standards • Drive customerservice excellence with breakdown response targets under 12 hours • Implement training programs and succession planning for business More ❯
Field Service Engineer, Electronics, Southampton/Portsmouth/Brighton to £30,000 + car This is a fantastic opportunity for a Field Service Engineer to join one of the world leading leisure brand. Due to growth they are looking for a field service Engineer based within the South East region and working as part of the South … Coast team, this role focuses on the provision of a high-quality maintenance and technical support to end customers in this area. In addition to providing service support to UK sites, there is the possibility of travel to mainland Europe and ROW. Responsibilities and Duties Provide exceptional service to customers within a designated region Installation of third-party … out hardware and software modifications/upgrades on existing sited equipment Regular PPM maintenance of existing products Root cause analysis and removal of issues Reactive call-out response on customer sites within a designated region on a rota basis. This is will include unsociable hours working and typically covering from 12-12 Mon-Sun (hours subject to change) Management More ❯
Farnborough, Hampshire, England, United Kingdom Hybrid / WFH Options
The Language Business - Language Recruitment Specialists
German Speaking Customer Support Specialist Location: Farnborough/Hybrid Sector: Business Technology Services Salary: £30,000 - £32,000 Languages: Fluent German & English Required Start Date: ASAP The Company Join a fast-growing tech company at the forefront of innovation in global communication and business technology services. The Role As a German Speaking Customer Support Specialist , you’ll provide … exceptional front-line technical support to global business clients using their innovative communication platform and hardware. You’ll be a vital part of the Customer Support Team, helping customers resolve technical issues, communicating clearly throughout the support process, and ensuring a smooth and consistent experience across the full product suite. Key Responsibilities Respond to customer calls and emails … sofdtware communication deployment Coordinate and track hardware repairs and ensure correct tablet configuration Triage bugs and manage their progress through the bug tracking system Collaborate with internal teams on service desk-related matters Provide data entry and configuration support across departments Occasionally travel to the office or customer sites for equipment or training Candidate Requirements Fluent in German More ❯
We are currently recruiting for an experience Service Technician to work with our client installing electronic systems into a variety of environments. This is an exciting role with a well established company who pride themselves on providing quality workmanship and amazing customer service. This is a field based role working Monday - Friday covering the whole of the UK … and networking. The Role Installing specialist electronic systems into a variety of environments. Supporting the client with technical information. Site surveys and preparation of RAMS. Planned system maintenance Producing service reports Communicating clearly to the client and office team on projects. Provision of Technical System support, both on site and remotely Problem solving, forward thinking and overcoming challenges. Knowledge … role you will need to be confident with Electronics and Windows based IT Systems, you will need to be professional, presentable and polite as you will be in a customer facing position. Ideally you will have experience working in a similar field based. You will need to have an eye for detail and genuinely care about doing a good More ❯
will cover a set geographical area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break … in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated, and progressed in the system real … time. Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Maintain and manage parts in line with returns return process and deadlines. Essential Skills: Applicant must have a full valid UK drivers' licence, own car, and business insurance. Ability to resolve hardware issues and basic More ❯
DOE) Overtime opportunities Company vehicle & fuel card Paid travel (minus the first 30 minutes) Training & career development Supportive team & professional work environment The Role: Install and service fire alarms, CCTV, access control, and intruder alarms Diagnose and resolve faults efficiently Provide excellent customerservice & technical support Work independently while being part of a strong team Requirements: Experience … with fire alarms, CCTV, access control & intruder alarms Strong problem-solving skills & attention to detail Full UK driving licence Professional, customer-focused approach How to Apply: If you're a skilled Fire & Security Engineer looking for a new opportunity, get in touch. Send your CV to (url removed) YOU MAY BE A: Fire & Security Engineer, Fire Alarm Engineer, Fire … Alarm Technician, Fire and Security Technician, Fire Alarm Service Engineer, Service Engineer, Intruder Service Engineer, Security Engineer, Intruder Alarm Engineer, Fire Engineer, Electrical Engineer, Maintenance Electrician, Electrician INDAV More ❯
of traffic and parking during events at our venue. Responsibilities: Directing vehicles to designated parking areas Assisting guests with parking instructions Maintaining traffic flow to prevent congestion Providing excellent customerservice to event attendees Coordinating with security and event staff Qualifications: Strong communication skills Ability to work well in a team Good problem-solving abilities Previous experience in … customerservice or event support is a plus Multi-lingual capabilities are advantageous Benefits: Competitive hourly rate Opportunity to work at exciting events Gain experience in the sports and leisure industry Potential for future opportunities within the organization If you are a customer-focused individual with a passion for ensuring the smooth operation of events, we would More ❯
Technical Support Engineer Up to £35,000 Southampton MC Technical Recruitment is currently looking to recruit a Technical Support Engineer/Product Specialist Engineer to provide customerservice support for Electrical Energy & Measurement & Control products. As a Product Technical Support Engineer/Applications Engineer, you will be responsible for: • Become a Client/Customer facing product specialist … support for Energy & Control electronic products • Discussion of product in the Intelligent systems & CHP/Heat Engineering sector • Find appropriate communication solutions for products. • Provide technical information to ensure customer has correct product. • Visit corporate UK based customers to expand knowledge & business understanding. To be considered for this role you should have: • Qualification in Electronics, Electrical or Software or … equivalent technical background • Strong client/customer interfacing & influencing skills • Ability to learn detailed technical/engineering information in the heat/Energy sector • Strong communication skills • Project, application, technical sales or customer facing engineering experience This is an exciting opportunity to join a leading business in their sector. You will be office based in Southampton 4 days More ❯
Southampton, Chandler's Ford, Hampshire, United Kingdom
MC Technical Recruitment Ltd
Technical Support Engineer Up to £35,000 Southampton MC Technical Recruitment is currently looking to recruit a Technical Support Engineer/Product Specialist Engineer to provide customerservice support for Electrical Energy & Measurement & Control products. As a Product Technical Support Engineer/Applications Engineer, you will be responsible for: • Become a Client/Customer facing product specialist … support for Energy & Control electronic products • Discussion of product in the Intelligent systems & CHP/Heat Engineering sector • Find appropriate communication solutions for products. • Provide technical information to ensure customer has correct product. • Visit corporate UK based customers to expand knowledge & business understanding. To be considered for this role you should have: • Qualification in Electronics, Electrical or Software or … equivalent technical background • Strong client/customer interfacing & influencing skills • Ability to learn detailed technical/engineering information in the heat/Energy sector • Strong communication skills • Project, application, technical sales or customer facing engineering experience This is an exciting opportunity to join a leading business in their sector. You will be office based in Southampton 4 days More ❯