Customer Service Jobs in Hampshire

51 to 75 of 79 Customer Service Jobs in Hampshire

Upgrade Coordinator - Windows 11 Programme

Southampton, Hampshire, South East, United Kingdom
University of Southampton
Upgrade Coordinator - Windows 11 Programme Section: Customer Experience Location: Highfield Campus Salary: £31,236 to £35,608 per annum Full-Time, Fixed-Term for 12 months Closing Date: Wednesday 10 September 2025 Reference: 3188925JF Are you highly organised, a great communicator, and passionate about helping people get the best from their technology? Were looking for a proactive Upgrade Coordinator … hand behind the scenes, making sure staff and labs across the University receive new, compatible laptops and desktops smoothly and on time. This is an exciting opportunity to combine customer interaction, project coordination, and team support all while contributing to a major change programme that impacts thousands of staff and students. About the role Based at our Highfield Campus … technicians have the equipment they need, and following up with customers to make sure everything is working as expected. This role is perfect for someone who enjoys variety balancing customer service, project coordination, and administrative tasks in a dynamic environment. What youll do - Contact customers to arrange laptop and desktop replacements, taking into account their needs and availability. More ❯
Employment Type: Contract
Rate: £35,000
Posted:

Contract IT Hardware Support Engineer (1st line)

Winchester, Hampshire, United Kingdom
Spectrum IT Recruitment
per week. Working hours: Monday to Friday, 8:00am - 4:00pm This is a fantastic opportunity for someone with strong 1st line hardware BAU break/fix experience, excellent service desk skills, and a solid grasp of endpoint management tools. Key Skills & Responsibilities Provide break/fix hardware support across a wide variety of devices, including PCs, laptops, mobile … such as Microsoft Intune, ME MDM, Microsoft Entra, Datto RMM for device monitoring and troubleshooting. Contribute to ongoing problem management, troubleshooting and root cause analysis. Maintain high levels of customer service, ensuring SLAs/KPIs are consistently met. Organise and prioritise workload effectively, communicating updates clearly to stakeholders. Strong organisational and communication skills. If you are an experienced More ❯
Employment Type: Contract
Rate: £18.00 - £22.00/hour
Posted:

Junior Account Executive

Southampton, Hampshire, England, United Kingdom
Pareto
Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £28,000 per annum
Posted:

Mobile Device Refresh Coordinator

Winchester, Hampshire, United Kingdom
Connect2Hampshire
communication skills, you will be expected to manage your time independently and be prepared to step in and help where needed. 4 month contract - ASAP start Experience dispatching orders, customer service or project management £13.90 PAYE an hour Occasional manual handling of objects up to 15kg Driving HCC-badged vehicle and/or own vehicle for work purposes … be based in our office in EII Court Winchester, and your main responsibilities will be preparing and monitoring orders for Mobile Phones, processing returns and disposals and responding to customer enquiries. We are looking for someone who works well with technology, including all Microsoft Office applications. Previous IT experience is not necessary as full training will be provided to More ❯
Employment Type: Contract
Rate: £13.60 - £17.80/hour
Posted:

Mobile Device Refresh Coordinator

Colden Common, Hampshire, United Kingdom
Connect2Hampshire
communication skills, you will be expected to manage your time independently and be prepared to step in and help where needed. 4 month contract - ASAP start Experience dispatching orders, customer service or project management 13.90 PAYE an hour Occasional manual handling of objects up to 15kg Driving HCC-badged vehicle and/or own vehicle for work purposes … be based in our office in EII Court Winchester, and your main responsibilities will be preparing and monitoring orders for Mobile Phones, processing returns and disposals and responding to customer enquiries. We are looking for someone who works well with technology, including all Microsoft Office applications. Previous IT experience is not necessary as full training will be provided to More ❯
Employment Type: Contract
Rate: GBP 14 - 18 Hourly
Posted:

Field Engineer IT Support Apprentice

GROSVENOR HOUSE, 2 GROSVENOR SQUARE, SOUTHAMPTON, England
ZAPPIE COMMUNICATIONS LTD
be responsible for the following duties: Assisting in the installation, configuration, and maintenance of telecoms equipment (e.g., broadband, fibre, VoIP, and mobile systems) Supporting fault diagnosis and repair on customer sites or remotely Learning how to test and commission telecoms services to ensure quality and connectivity Working outdoors and indoors in both residential and commercial environments Following safety procedures … every message, and every connection, there’s a dedicated team of individuals who are the heartbeat of Zappie. Our team is a mix of industry veterans, tech whizzes, and customer service superstars. Together, we’re building something special. At Zappie, we know that it’s the people who make the difference. It’s about more than just lightning More ❯
Employment Type: Advanced Apprenticeship
Salary: £17,667 a year
Posted:

Specifcation Sales Engineer - Datacentres

Basingstoke, Hampshire, United Kingdom
Major Recruitment Sunderland
Proactively seek new business and get products specified on projects. Ideal Candidate: Experience of Specification Sales for Datacentre or Infrastructure projects Passion for selling superior products and having excellent customer service skills. Engineering qualification or at least 3 years' experience in similar role. Ability to turn a prospect into a buying customer. Experience of selling technical products. Strong More ❯
Employment Type: Permanent
Salary: GBP 50,000 - 55,000 Annual
Posted:

VTC Coordinator

Portsmouth, Hampshire, South East, United Kingdom
Carbon60
Job Specification VTC Coordinator (on call elements included) Experience Competent in using a range of IT/Desktop systems Customer service in person and on the telephone Good communication skills Logistical, record keeping or stocktaking experience advantageous First line support experience advantageous Tasking Specialist technical support to deliver the management of all aspects of Cloud delivered VTC Services … levels of engagement and a wide range of operational, safety and high-level management meetings that require technical co-ordination and management. Management of the complex Cloud VTC service delivered to MoD under the Global Connectivity and Integrated User Services (GC&IUS) contract, supporting all aspect of Navy Command business. Navy Command invests Technically set-up all VTC calls More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

Food Service Team Member

Hampshire, Illinois, United States
Kelley Williamson Company
food handling procedures. The ability to follow standardized recipes. The ability to work in a fast-paced environment. The ability to work in a team. Excellent communication skills. Exceptional customer service skills. Compensation details: 15-18 Hourly Wage PId2bed0cb90e7 More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Records & Archive Coordinator

Portsmouth, Hampshire, England, United Kingdom
Adecco
for 6 months Part-time: 20 hours per week (days and times to be discussed at interview) Pay: £15.54 per hour Location: Portsmouth, near Eastern Police Investigation Centre, Airport Service Road, PO3 5GE Role Overview: The Records & Archive Coordinator will support the Records Management Unit in achieving its operational objectives across both Forces. This includes coordinating technical and performance … schedules and disposal processes. Catalogue incoming materials in line with MoPI and other policies. Classify, record, and archive various types of materials, ensuring evidential continuity. Operate an effective retrieval service and maintain audit trails. Research and recommend formats for long-term record retention. Deliver services and advice to internal and external customers. Contribute to training and procedural development. Deputise … for the Records & Archive Officer and Manager in key areas. Ensure facility security and compliance with access policies. Role Requirements: Excellent customer service and problem-solving skills. Strong communication, negotiation, and influencing abilities. High integrity when handling sensitive and classified information. Solid understanding of Information Management principles and legislation (DPA, MoPI, FOIA). Advanced skills in office applications More ❯
Employment Type: Temporary
Salary: £15.54 per hour
Posted:

Technical Account Manager

Aldershot, Hampshire, England, United Kingdom
Xact Placements Limited
Account Manager to be based near Aldershot, Hampshire? This role is focused on building and maintaining strong client relationships. Main Duties of the Role Provide a high level of customer service to a wide range of users, with varying IT knowledge Build strong relationships with customers both in person and remotely Quarterly auditing of client networks and infrastructure … systems, applications and infrastructure Your Skills and Experience Experience within a similar position You will be extremely personable with solid communication skills both written and verbal Desire to achieve customer satisfaction A good technical understanding of computer systems Salary £30,000-£35,000 per annum More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted:

Software Developer (ERP)

Eastleigh, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Talent Locker
ERP Application) Location: Chandlers Ford, Eastleigh Salary: Circa £50,000 An ERP solutions company is hiring for a Developer to join their growing team. With clients across manufacturing, distribution, customer service, and construction, this is a chance to design and deliver ERP solutions that make a real impact. You'll work across the full development lifecycle - designing, configuring More ❯
Employment Type: Permanent, Work From Home
Salary: £55,000
Posted:

Learner Driver Trainer (Driving Licence Required)

Southampton, UK
My Four Wheels
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
Employment Type: Full-time
Posted:

Learner Driver Trainer (Driving Licence Required)

Portsmouth, Hampshire, UK
My Four Wheels
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
Employment Type: Full-time
Posted:

Learner Driver Trainer (Driving Licence Required)

Stockbridge, Hampshire, UK
My Four Wheels
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
Employment Type: Full-time
Posted:

Business Development Executive

Ringwood, Hampshire, United Kingdom
Hybrid / WFH Options
Aspire Jobs
selling, networking and referrals. Requirements of the Business Development Executive: Confident communicator Proactive Strong at generating new business opportunities and building long term relationships Sales driven Target driven Excellent customer service background Good account management skills Flexible attitude Strong work ethic More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Product Manager

Southampton, Hampshire, England, United Kingdom
Hartley Resourcing
the Purchasing team to maximise inventory Management of product life cycle from conception, including design, development and introduction of product to market Championing the products and provide first class customer service Taking ownership of the product data system Collaborating with other departments Negotiating pricing with suppliers The ideal candidate for the Product Manager role The ideal candidate will More ❯
Employment Type: Full-Time
Salary: £40,000 - £43,000 per annum
Posted:

Sales Consultant

Durley, Hampshire, United Kingdom
Highfield Professional Solutions Ltd
your potential, and build something you're proud of? If so then you could be who we are looking for. Whether you've worked in sales, hospitality, real estate, customer service, or something completely different - if you're good with people, resilient, and driven, we can teach you the rest. What You'll Be Doing You will connect More ❯
Employment Type: Permanent
Salary: GBP 24,000 - 35,000 Annual
Posted:

Engine Workshop Build Manager

Waterlooville, Hampshire, South East, United Kingdom
HSB Technical Ltd
work, including heavy lifting and equipment repair. Interpret schematics to guide restoration processes and troubleshoot issues. Maintain a safe and organised workspace while adhering to safety protocols. Provide excellent customer service by communicating project updates and addressing client inquiries clearly. Collaborate with team members to optimise workflow and project efficiency. Qualifications and requirements for the Engine Workshop Build More ❯
Employment Type: Permanent
Salary: £50,000
Posted:

Campus Support Engineer

Basingstoke, Hampshire, United Kingdom
THJ Technology
needs, whilst maintaining to secure and stable environment across the UK metiers. Scope: The role will require close liaison with both local and global teams to ensure an effective service is provided back to the users, continuously maintaining a high level of service throughout the process. There are 4 Zones located across the UK; all of which have … operational responsibilities: Front & Back Office Support : Support of current and metier specific Legacy hardware/software environments/bespoke support tasks and resolutions. Maintaining an excellent incident and request service resolution for all supported metiers in scope. Provide hardware device deployment & support for desktops, laptops, Thin Client, tablets, telecoms and mobile devices. Able to apply a corporate O/… the technology and infrastructure - Windows & IOS platforms. Support core build software for life cycle of current/bespoke/new introductory apps. Perform application troubleshooting, installation & reinstallation. Use ITSM Service Now tooling for all Incidents, User requests and Changes, ensuring SLAs are not breached and all administration tasks are within the accepted service guidelines. Moves - surveys, ad-hoc More ❯
Employment Type: Contract
Rate: GBP 175 - 225 Daily
Posted:

Service Delivery Manager

Basingstoke, Hampshire, South East, United Kingdom
Hybrid / WFH Options
National Highways
About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of maintenance and repair works across the South East Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality and safety standards with a strong focus on customer service. This role will be … of your role, and you will need to have no more than 3 points to be considered for this position and during employment. Managing supplier performance to agreed contractual service level agreements, technical, quality and safety standards, including the investigation of breaches of service level targets and service non-availability, with the instigation of remedial activities. Proactively … of the assigned Route(s) or contract scope (e.g. M&R, DBFO, RTMC), identifying performance trends, risks and issues. Analysing the root causes for performance issues and work with Service Delivery colleagues and supply chain to develop and implement remedial action plans. Maintaining the cyclical and reactive maintenance work plans for the designated Route(s) and ensure the delivery More ❯
Employment Type: Permanent, Part Time, Work From Home
Salary: £50,000
Posted:

IT Helpdesk Analyst

Southampton, Hampshire, South East, United Kingdom
Hybrid / WFH Options
WHD Consulting Ltd
I am looking for a helpdesk/customer support analyst for my client in Southampton. Work is hybrid model (3 days onsite 2 days home working) and in a shift patter. 4 days on, 4 days off covering 6am till 11pm. Key Responsibilities Provide second Level support to external customers and partners. Answer incoming calls from customers and respond … to inbound communication on cases Monitor group email queue to respond to customer issues logged through our web portal. Identify, analyse and resolve customer issues, documenting work in case notes and knowledge base articles as well as escalating issues as appropriate. Participate in knowledge transfer activities including passing on information to our 1st level teams and partner support … teams. Address and resolve customer concerns in a timely manner and provide a feedback loop to development when indicated. Ensure customers are kept up to date on the status of their case. Coordination and direct involvement in operational problem resolution for customers across the globe. Perform detailed investigation, analysis and resolution of issues and problems for global customers as More ❯
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

Field Service Engineer

PO1, Portsmouth, Hampshire, United Kingdom
Ascend Consulting
Field Service Engineer, Electronics, Southampton/Portsmouth/Brighton to £30,000 + car This is a fantastic opportunity for a Field Service Engineer to join one of the world leading leisure brand. Due to growth they are looking for a field service Engineer based within the South East region and working as part of the South … Coast team, this role focuses on the provision of a high-quality maintenance and technical support to end customers in this area. In addition to providing service support to UK sites, there is the possibility of travel to mainland Europe and ROW. Responsibilities and Duties Provide exceptional service to customers within a designated region Installation of third-party … out hardware and software modifications/upgrades on existing sited equipment Regular PPM maintenance of existing products Root cause analysis and removal of issues Reactive call-out response on customer sites within a designated region on a rota basis. This is will include unsociable hours working and typically covering from 12-12 Mon-Sun (hours subject to change) Management More ❯
Employment Type: Permanent
Salary: £28000 - £30000/annum Good Benefits + Car
Posted:

Onsite Service Engineer

Southampton, Hampshire, South East, United Kingdom
Apogee Corporation**
Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS As an Onsite Service Engineer , you will be the first point of contact for maintaining … and supporting cutting-edge print and IT devices at our clients site. Your role is critical in ensuring smooth operations, resolving technical issues, and delivering exceptional customer satisfaction. Key Responsibilities : Diagnose and repair devices to ensure minimal downtime. Monitor devices proactively using advanced software. Provide training and guidance to clients, empowering them to maximise productivity. Collaborate with Apogee and More ❯
Employment Type: Permanent
Posted:

Distributed Field Support Engineer - Southampton - Portsmouth

Hampshire, South East, United Kingdom
Verelogic IT Recruitment
the Branch within company guidelines. Communicate with Call Administration and the Branch throughout the day to effectively manage all call details real time and gain full understanding of the customer's SLA requirements. Utilise PDA to check and update allocated calls in a timely manner to achieve required commit time, and reflect actual work done in real time by … way of accurate and quality updates. Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or un-planned absence. Be able to do customer rebuilds and configuration to desk. Will carry out AV repairs and Printer repairs. Will be able to carry out IMAC projects with little supervision. … operation. Key Clients specific procedures. Trained in Desktop/Laptop/Printers and Servers. SC Clearance (or willingness to apply) is required. Excellent knowledge of common software products. Excellent customer facing skills. More ❯
Employment Type: Permanent
Posted:
Customer Service
Hampshire
10th Percentile
£25,750
25th Percentile
£26,250
Median
£30,000
75th Percentile
£44,375
90th Percentile
£48,750