Support Operations Specialist
- Hiring Organisation
- Xapien
- Location
- City of London, London, United Kingdom
knowledge bases and public Help Centres. Act as an operational bridge between Support, Product, Engineering, GTM, and Ops. Your Skills & Experience: Experience working in B2B SaaS Support environments Exposure with Customer Support platforms (e.g., Intercom, Zendesk or equivalent). Exposure working with & maintaining AI and automation solutions (e.g., chatbots, agent ...