176 to 200 of 459 Customer Service Jobs in London

manage documentation, and support the team in achieving business goals. You will collaborate closely with the sales, legal, compliance, finance and technical teams to ensure efficient operations and outstanding customer service. Key Responsibilities Assist prospect and BD after the qualification stage Onboarding Support to follow up and enhance internal processes Close follow up on the onboarding process (compliance, legal … Project management skills are desirable Key Skills & Qualifications Bachelor’s degree in Business, Sales, Marketing, or related field. 2-4 years of experience in sales support, sales operations, or customer service in a B2B or fintech environment. Strong understanding of sales processes and CRM systems (Salesforce experience is a plus). Excellent written and verbal communication skills with … a customer-centric approach. Strong organizational and multitasking abilities. Ability to work independently, manage time efficiently, and prioritize tasks in a fast-paced environment. Detail-oriented with strong analytical skills and problem-solving capabilities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Package and Benefits Great compensation package, including performance & company bonus Private Health insurance for you and More ❯

manage documentation, and support the team in achieving business goals. You will collaborate closely with the sales, legal, compliance, finance and technical teams to ensure efficient operations and outstanding customer service. Key Responsibilities Assist prospect and BD after the qualification stage Onboarding Support to follow up and enhance internal processes Close follow up on the onboarding process (compliance, legal … Project management skills are desirable Key Skills & Qualifications Bachelor’s degree in Business, Sales, Marketing, or related field. 2-4 years of experience in sales support, sales operations, or customer service in a B2B or fintech environment. Strong understanding of sales processes and CRM systems (Salesforce experience is a plus). Excellent written and verbal communication skills with … a customer-centric approach. Strong organizational and multitasking abilities. Ability to work independently, manage time efficiently, and prioritize tasks in a fast-paced environment. Detail-oriented with strong analytical skills and problem-solving capabilities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Package and Benefits Great compensation package, including performance & company bonus Private Health insurance for you and More ❯

manage documentation, and support the team in achieving business goals. You will collaborate closely with the sales, legal, compliance, finance and technical teams to ensure efficient operations and outstanding customer service. Key Responsibilities Assist prospect and BD after the qualification stage Onboarding Support to follow up and enhance internal processes Close follow up on the onboarding process (compliance, legal … Project management skills are desirable Key Skills & Qualifications Bachelor’s degree in Business, Sales, Marketing, or related field. 2-4 years of experience in sales support, sales operations, or customer service in a B2B or fintech environment. Strong understanding of sales processes and CRM systems (Salesforce experience is a plus). Excellent written and verbal communication skills with … a customer-centric approach. Strong organizational and multitasking abilities. Ability to work independently, manage time efficiently, and prioritize tasks in a fast-paced environment. Detail-oriented with strong analytical skills and problem-solving capabilities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Package and Benefits Great compensation package, including performance & company bonus Private Health insurance for you and More ❯

manage documentation, and support the team in achieving business goals. You will collaborate closely with the sales, legal, compliance, finance and technical teams to ensure efficient operations and outstanding customer service. Key Responsibilities Assist prospect and BD after the qualification stage Onboarding Support to follow up and enhance internal processes Close follow up on the onboarding process (compliance, legal … Project management skills are desirable Key Skills & Qualifications Bachelor’s degree in Business, Sales, Marketing, or related field. 2-4 years of experience in sales support, sales operations, or customer service in a B2B or fintech environment. Strong understanding of sales processes and CRM systems (Salesforce experience is a plus). Excellent written and verbal communication skills with … a customer-centric approach. Strong organizational and multitasking abilities. Ability to work independently, manage time efficiently, and prioritize tasks in a fast-paced environment. Detail-oriented with strong analytical skills and problem-solving capabilities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Package and Benefits Great compensation package, including performance & company bonus Private Health insurance for you and More ❯

with an established growth record, fantastic clients and an excellent working environment. Committed to delivering high touch IT support, our aim is to provide the highest levels of service coupled with a great working environment. Experience: You will be an IT Field Engineer managed by our Professional Services Team Leader . You will be managed by our Head Office … the successful installation of both IT hardware to meet client requirements & taking ownership of issues and ensuring the clients expectations and both set, met and exceeded providing a quality service first time, every time . As a field engineer, youll combine product knowledge with fantastic people skills , relationship building delivering exceptional solutions to clients. Minimum of 2 yr experience … to reactive issues and complete successful installation of IT hardware. Ensure client expectations are set, met, and exceeded. Handle 2nd line support tickets during periods of low ticket volume Customer Service : Work on and resolve escalated Helpdesk Tickets. Delight clients with a friendly, quick, and helpful experience. Provide advanced on-site troubleshooting and installation/removal of equipment. More ❯

operational perspective. Execute tasks assigned by the Line Manager and contribute to building a strong team. All tasks must be delivered in a professional and timely manner to ensure customer satisfaction Requirements Knowledge and proficiency in MS Office Excel, Word, PowerPoint and Visio. Knowledge and proficiency in maintenance and installation of network infrastructure, security, server or virtualization. Fluent English … language skills required (verbal and written). Ability to investigate and source answers to various service portals, ticket, email and telephone enquiries. Proven customer service and facing experience, at all customer levels. Flexible approach, able to work outside of normal working hours when requested. Strong time management/multi tasking & organisational skills .Good communication with customers More ❯

if you've studied stats or calculus). Behaviours: Analytical thinking Resilience, flexibility and agility Creative thinking Motivation and self-awareness Empathy and active listening Curiosity and lifelong learning Service orientation and customer service Talent Management Leadership and social influence We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include … an impact? Apply now! About Us Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a full-service research organization for four consecutive years . With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts More ❯

Worldwide and some UK travel may be required. ABOUT YOU You’re technically minded, you have experience in IT support and you’re a team player. You have the customer service experience to work independently at client sites in a professional environment. You’re tenacious and don’t like to give up until you’ve found a solution. … to a famous food market A friendly, inclusive, sustainable work environment Regular social events (tech-infused minigolf and darts, pool, and more!) Electric car scheme after 2 years of service The organisation aims to respond to all applications. However, if you have not heard from them within 4 weeks, please assume your application has not been successful on this More ❯

event and booth representation is a plus. Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue. Identifying promising prospects through cold-calling, networking, and customer referrals. Maintaining accurate records of the total number of sales made, potential and existing customers, as well as sales employee performance evaluations. Work directly with the Sales Engineers team … posed by customers. Analyzing sales metrics to determine whether current sales strategies are effective. Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests. Regional Business Development Sales Manager Requirements: Bachelor's degree in the AEC industry or in business or marketing. Proven sales experience. Proficiency in all Google and … or Microsoft Office applications as well as Customer Relationship Management (CRM) software. Strong negotiation and consultative sales skills. Excellent analytical and problem-solving skills. Effective communication skills. Exceptional customer service skills. Benefits and Conditions Full Time position Monday through Friday Flexible time schedule starting daily at 7:00-9:00 until 16:00-18:00 (includes lunch More ❯

Title: Security Service Engineer Location of Works: Central London The Company: Nationwide Fire and Security company with over 20+ years industry experience, providing solutions to commercial, private, public, residential and the retail market. Due to expansion, they are now seeking additional engineers. Package: Salary £35,000 - £47,000 basic DOE 36.5 hour working week Travel time paid after 30mins … Security Systems Servicing of Intruder alarms, Access control, CCTV and IP based networks Working to high British Standards Managing your own time, ensuring jobs are completed correctly Providing excellent customer service Knowledge and experience: 3 years plus experience servicing Security Systems Experience with IP based networks is desired but not essential Install and commissioning Security Systems experience is … and seeking a new Security Engineer position, then please apply now. If your application is successful a 4way member will be in touch. Security Engineer/Install Engineer/Service Engineer/Fire & Security/IP Networks/18th Edition/Security Service Engineer/Security Systems More ❯

Title: Security Service Engineer Location of Works: Central London The Company: Nationwide Fire and Security company with over 20+ years industry experience, providing solutions to commercial, private, public, residential and the retail market. Due to expansion, they are now seeking additional engineers. Package: Salary £35,000 - £47,000 basic DOE 36.5 hour working week Travel time paid after 30mins … Security Systems Servicing of Intruder alarms, Access control, CCTV and IP based networks Working to high British Standards Managing your own time, ensuring jobs are completed correctly Providing excellent customer service Knowledge and experience: 3 years plus experience servicing Security Systems Experience with IP based networks is desired but not essential Install and commissioning Security Systems experience is … and seeking a new Security Engineer position, then please apply now. If your application is successful a 4way member will be in touch. Security Engineer/Install Engineer/Service Engineer/Fire & Security/IP Networks/18th Edition/Security Service Engineer/Security Systems More ❯

This role is instrumental in building a scalable, transparent, and efficient after-sales infrastructure that supports both full-managed and semi-managed merchants — improving platform performance, merchant satisfaction, and customer trust. What You’ll Do Lead the end-to-end design and management of the merchant after-sales ecosystem, including policy formulation, system design, launch, and continuous optimisation. Develop … and refine after-sales workflows for merchants, covering order cancellations, returns, refunds, and dispute resolution. Collaborate closely with merchant operations, policy, and customer service teams to ensure smooth, compliant, and high-quality service delivery. Gather feedback from merchants, partners, and customers to enhance system capabilities and strengthen Joybuy’s service competitiveness. Partner with tech and platform … What You’ll Bring Bachelor’s degree (or higher) in Business, Supply Chain , or related field. Proven experience in merchant after-sales management, e-commerce product operations, or platform service design . Solid understanding of after-sales workflows and merchant service models (full-managed and semi-managed). Excellent English communication skills and ability to collaborate across diverse More ❯

This role is instrumental in building a scalable, transparent, and efficient after-sales infrastructure that supports both full-managed and semi-managed merchants — improving platform performance, merchant satisfaction, and customer trust. What You’ll Do Lead the end-to-end design and management of the merchant after-sales ecosystem, including policy formulation, system design, launch, and continuous optimisation. Develop … and refine after-sales workflows for merchants, covering order cancellations, returns, refunds, and dispute resolution. Collaborate closely with merchant operations, policy, and customer service teams to ensure smooth, compliant, and high-quality service delivery. Gather feedback from merchants, partners, and customers to enhance system capabilities and strengthen Joybuy’s service competitiveness. Partner with tech and platform … What You’ll Bring Bachelor’s degree (or higher) in Business, Supply Chain , or related field. Proven experience in merchant after-sales management, e-commerce product operations, or platform service design . Solid understanding of after-sales workflows and merchant service models (full-managed and semi-managed). Excellent English communication skills and ability to collaborate across diverse More ❯

and efficiency while protecting the financial health of the business. You'll design and implement best-in-class processes with a high degree of AI and automation that balance customer experience with strong credit outcomes, using data-driven insights and innovative approaches tailored to the unique dynamics of the car loan market. This is a high-impact role for … owning the end-to-end collections and recoveries strategy, from early-stage arrears through to late-stage recoveries and external partnerships. Building scalable processes, policies, and playbooks that balance customer care, operational efficiency, and commercial outcomes. Delivering in-market results by driving repayment performance, reducing arrears rates, and optimising recovery strategies. Establishing and managing relationships with external agencies, technology … other partners critical to collections and recoveries. Recruiting, coaching, and leading a high-performing team while embedding a culture of accountability, empathy, and continuous improvement. Using data, AI, and customer insights to identify trends, inform strategy, and continuously improve processes. Ensuring all activities meet regulatory, legal, and compliance standards, with a strong focus on the fair treatment of customers. More ❯

be something related to cyber security, or file-sharing systems. And as you get more experience, you'll be handling more complex problems. You’ll be speaking with the customer to establish the problem; then working out a solution for them. As you gain experience, you’ll develop your project management skills and get involved in project implementations; from … your specific career path can be planned. For example, you may want to work towards being a senior support analyst, a network engineer, or a security engineer. Or perhaps customer management and line management if you like the sound of that. Other graduates have done well and progressed with the business. WHERE YOU’LL BE DOING IT The offices … internal departments, so you need to be happy dealing with people (bonus points if you already have some experience working with people, for example in a retail, hospitality, or customer service role). And you’ll need to be the sort of person who wants to keep learning and developing your skills. More ❯

a 6-month contract , with the possibility of extension. This role is ideal for someone with a strong background in application support and a passion for delivering high-quality service to internal stakeholders. Key Responsibilities Provide collaborative support to service teams, assisting with system navigation and requirements. Diagnose and resolve technical issues, escalating complex cases when necessary. Design … changes, and industry best practices. Support onboarding and training by sharing technical insights and guidance. Document support interactions and resolutions to aid knowledge sharing and continuous improvement. Deliver excellent customer service through clear, empathetic, and solution-focused communication, including floorwalking support. Collaborate with cross-functional teams to identify recurring issues and contribute to service enhancements. Essential Requirements … Proven experience in application support. Knowledge or experience with Totalmobile is highly desirable. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. A proactive, customer-focused approach to technical support. More ❯

and instructions are agreed in writing, with instructing principal/client before engagement. Anticipate and be reactive to changing client instructions and requirements. Act as a reference point for service team resourcing and service issues, escalating any complaints from the Practice immediately to the Manager and working with Management to address these. Ensure data security procedures are adhered … Ability to earn respect of fellow team members Honest, open, diplomatic, and direct style Highly motivated Excellent interpersonal and communication skills Demonstrates strong commitment to maintaining high levels of customer service Performs well under pressure Approachable and willing to learn new skills and take on responsibility Assertive when necessary Appreciation of the culturally diverse environment in which the … of the group. This team forms part of a globally connected function that plays a pivotal role in supporting the firms lawyers and practice groups to deliver outstanding client service, achieve operational excellence, and drive strategic initiatives forward. In this role, you will work closely with the global eDiscovery team based out of UK/Europe and the US More ❯

including good tenure. Travel: Occasional when required Start Date: ASAP. Are you passionate about cloud technology and eager to make a significant impact in a small but dynamic Managed Service Provider (MSP)? Our client, with decades of experience in delivering innovative IT solutions, is looking for a dedicated 3rd Line Cloud Support Engineer to join their team. You will … detailed firewall questions. Ensure good working knowledge of cloud infrastructure and monitoring tools across the team. Work effectively with external suppliers who are used to delivering elements of our service Build good trust-based relationships with key customers & customer groups when providing support needs. Ensure that two-way feedback is developed relating to our products and services, current … customer priorities, challenges, and requirements. Ensure that a strong customer service ethos is provided. Cloud Management Update Security and Network information to accurately account for changes in infrastructure Test and rollout updates to firewalls and routers. SharePoint creation and privilege management Ability to track and remediate compromised accounts. Working knowledge of a leading firewall vendor (FortiGate ideal More ❯

success working with multiple layers of a client organisation Primary liaison between a client and Sagacity, ensuring that clients receive the necessary resource, support, expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis, Data Analysis … to the growth and future success of Sagacity Take the lead where required on commercial discussions, business development work and thought leadership Responsible for providing support to the Sagacity Customer Engagement and Client Services Teams regarding the scoping and detailed planning of new assignments Responsible for providing detailed customer insights to the wider Sagacity team to support the More ❯

and work towards achieving team goals and outcomes. Take responsibility and demonstrate accountability in completing tasks and achieving objectives, actively seeking to resolve problems and identify opportunities. Committed to customer service and placing customer satisfaction at the heart of our success to ensure we deliver against our shared goals. Can work collaboratively within an evolving industry, gaining More ❯

Work Model – Hybrid. We're looking for a dedicated individual to join our London team as a Maps Reporting Specialist with Vietnamese Language Your Responsibilities would include delivering exceptional customer support for our maps service analyzing and reporting map data to ensure precision and quality and collaborating with a global team to improve user experience. Skills And Requirements … Should Have 2+ years technical support or other problem solving experience required. Skilled researcher and comfortable using a variety of online sources. Keen attention to detail and Self-motivated. Customer service background (Communications team) preferred, but not necessary. Perform information validation by calling if required. QGIS skills would be an advantage. Able to maintain positive attitude and attention More ❯

Work Model – Hybrid. We're looking for a dedicated individual to join our London team as a Maps Reporting Specialist with Vietnamese Language Your Responsibilities would include delivering exceptional customer support for our maps service analyzing and reporting map data to ensure precision and quality and collaborating with a global team to improve user experience. Skills And Requirements … Should Have 2+ years technical support or other problem solving experience required. Skilled researcher and comfortable using a variety of online sources. Keen attention to detail and Self-motivated. Customer service background (Communications team) preferred, but not necessary. Perform information validation by calling if required. QGIS skills would be an advantage. Able to maintain positive attitude and attention More ❯

Your new company Financial Advisory Service Provider Your new role A Level 1 Desktop Systems Administrator is currently being sought to join the technology team in the London office. This position is fully office-based. The ideal candidate will have experience providing both remote and on-site desktop support, possess strong communication skills, and be comfortable working with executives.The … detail-oriented individual with the ability to support Windows and Mac laptops, Microsoft 365, Canon printers, and audio-visual equipment. What you'll need to succeed Strong communication and customer service skills, and have experience supporting senior stakeholders/VIP users 2+ years' experience in IT customer support, including desktop and network troubleshooting for both on-site More ❯

Your new company Financial Advisory Service Provider Your new role A Level 1 Desktop Systems Administrator is currently being sought to join the technology team in the London office. This position is fully office-based. The ideal candidate will have experience providing both remote and on-site desktop support, possess strong communication skills, and be comfortable working with executives.The … detail-oriented individual with the ability to support Windows and Mac laptops, Microsoft 365, Canon printers, and audio-visual equipment. What you'll need to succeed Strong communication and customer service skills, and have experience supporting senior stakeholders/VIP users 2+ years' experience in IT customer support, including desktop and network troubleshooting for both on-site More ❯

Your new company Financial Advisory Service Provider Your new role A Level 1 Desktop Systems Administrator is currently being sought to join the technology team in the London office. This position is fully office-based. The ideal candidate will have experience providing both remote and on-site desktop support, possess strong communication skills, and be comfortable working with executives.The … detail-oriented individual with the ability to support Windows and Mac laptops, Microsoft 365, Canon printers, and audio-visual equipment. What you'll need to succeed Strong communication and customer service skills, and have experience supporting senior stakeholders/VIP users 2+ years' experience in IT customer support, including desktop and network troubleshooting for both on-site More ❯