176 to 200 of 795 Customer Service Jobs in London

About the Job you're ConsideringCapgemini’s Intelligent Customer Operations practice is focused on the design, build and operate acrossclients’ Customer Operations and Contact Centres. This includes:Best-in-class customer journey design and implementation.Design of digitally enabled operating models and contact strategies.Contact Centre and CRM technology … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)Your RoleAs a Customer Experience & Digital Transformation Sales Leader, you will be responsible for creating,developing and closing a sales pipeline of customer ...

monetization strategies that help users unlock the full value of the company while enabling the business to scale efficiently and responsibly. the company's Customer Service Platform powers interactions between our users and support teams. As a Product Manager, you will shape the tools, channels, and foundational APIs … help improve the advisor experience through intelligent tooling, define how customers reach support across channels, and strengthen the API layer underpinning our service ecosystem. Your work will bring platform thinking together with real human impact, helping our advisors do their best work and improving how users experience the company ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet ...

Tittle: Service Desk Apprentice Location : London, UK Job Type: Full-Time Experience Required: 6 Months+ Experience We at Coforge are looking for Service Desk Apprentice in London, UK. Job Summary We are seeking a motivated, customer-focused, and proactive Service Desk Analyst/IT Support Executive … responsible for providing first-level technical support to end users, troubleshooting IT-related issues, and ensuring timely resolution or escalation in line with agreed Service Level Agreements (SLAs). Key Responsibilities Act as the first point of contact for IT-related incidents and service requests via phone, email ...

Role: Photocopier Field Service Engineer Location: North London/North West London/North East London Join a leading provider of IT, communications, and managed document solutions, renowned for delivering exceptional technical support to a prestigious client base across the London. This is an exciting opportunity for a skilled … Field Service Engineer to contribute to service excellence and customer satisfaction in a dynamic, team-oriented environment. Role As a Field Service Engineer, you'll be responsible for delivering professional, efficient support for MFDs and photocopiers. You'll work both independently and collaboratively, ensuring timely fault ...

Role: Photocopier Field Service Engineer Location: North London/North West London/North East London Join a leading provider of IT, communications, and managed document solutions, renowned for delivering exceptional technical support to a prestigious client base across the London. This is an exciting opportunity for a skilled … Field Service Engineer to contribute to service excellence and customer satisfaction in a dynamic, team-oriented environment. Role As a Field Service Engineer, you'll be responsible for delivering professional, efficient support for MFDs and photocopiers. You'll work both independently and collaboratively, ensuring timely fault ...

Role: Photocopier Field Service Engineer Location: North London/North West London/North East London Join a leading provider of IT, communications, and managed document solutions, renowned for delivering exceptional technical support to a prestigious client base across the London. This is an exciting opportunity for a skilled … Field Service Engineer to contribute to service excellence and customer satisfaction in a dynamic, team-oriented environment. Role As a Field Service Engineer, you'll be responsible for delivering professional, efficient support for MFDs and photocopiers. You'll work both independently and collaboratively, ensuring timely fault ...

operational. Key Responsibilities Carry out planned and reactive maintenance on electrical plant, equipment and systems. Diagnose faults and undertake repairs to minimise downtime and service disruption. Complete maintenance activities in line with statutory regulations and industry best practice. Update maintenance records and job reports using CAFM systems. Support project … infrastructure upgrades. Assist with the preparation of Risk Assessments and Method Statements (RAMS). Maintain high standards of health, safety and compliance. Provide excellent customer service to building users and stakeholders. Work collaboratively with colleagues, contractors and technical teams. Essential Requirements 18th Edition City & Guilds or NVQ level ...

scaled fast - product ambition, AI capability, an enviable customer base - but we don’t yet have a dedicated product marketing function to turn that ambition into market-ready decisions. We’re hiring our first Product Marketer to own positioning, narrative, launches, customer research, sales enablement and competitive intelligence … story end-to-end - the version sales pitches, the version the website tells, the version the CEO uses on stage. Define and narrow our customer segmentation, understand the buyer personas we sell to, and define the value proposition that drives pipeline and revenue. Develop our positioning and messaging, narrative ...

Install, maintain, and repair fire and security systems in high-end luxury residences and commercial properties. Provide ongoing support to key accounts, ensuring excellent customer service and client satisfaction. Work with cutting-edge technology in the areas of CCTV, intruder alarms, fire alarms, and access control. Ensure compliance … fire alarm systems. Experience working on large-scale, high-value properties is highly desirable. Excellent troubleshooting skills and the ability to work independently. Strong customer service and communication skills. Relevant industry qualifications (e.g., FIA, ECS, or similar) are advantageous. Full UK driving license. What We Offer: Competitive salary ...

successful applicant will be the first point of contact when patients either phone or come into one of TLCP sites. They will deliver excellent customer service and arrange appointments for patients with the most appropriate clinician in order to meet the patients wishes. They will give advice … patient Matters TLCP Partnership aims to provide high quality health care in a responsive, supportive, courteous and cost-effective manner. We will: Provide a service which puts patient welfare at the heart of all we do Work within the framework of NHS Primary Care Services to provide professional medical ...

central point of coordination between customers, vendors, and internal teams. You will be responsible for managing operational performance, strengthening vendor and customer relationships, and ensuring a consistently high-quality experience across the full lifecycle of quotes, orders, renewals, and service delivery. This role requires strong organisation, communication … ownership, with the opportunity to develop commercially and technically while contributing to continuous improvement across processes and customer engagement. What you will do Build and maintain strong relationships with assigned vendors Manage global bids and vendor programmes, including EOL products and company standard changes Lead regular cadence calls with ...

Medical Field Service Engineer Medical Imaging Systems X-ray, CT Computed Tomography, and MRI Magnetic Resonance Imaging FULL PRODUCT TRAINING PROVIDED - NO MEDICAL EQUIPMENT EXPERIENCE REQUIRED North London & Hertfordshire Enfield, Wood Green, Tottenham, Barnet, Potters Bar, Watford, Hemel Hempstead, St Albans, Hatfield, Welwyn Garden City, Letchworth, Ware, Hertford, Stevenage … + Car + Excellent benefits package including Healthcare, Generous Contributory Pension Scheme and Full and Comprehensive Manufacturers based Product Training ** Excellent opportunities for Electronic Service Engineers from a wide range of sectors, including ex HM Forces Radar & Weapons Systems Engineers (RAF, REME, Navy), Medical Engineers ...

join frog? frog is part of Capgemini Invent and partners with customer‐centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experience by delivering market‐defining business models, products … Mark on every project What you will be doing We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. This is a senior leadership role for an experienced consultant with deep capability ...

sized account customers looking to improve their security posture. Manage multiple projects simultaneously, ensuring successful progression through each phase of the project lifecycle. Address customer concerns and foster a relationship to ensure a positive deployment experience. Responsibilities Work with sales teams on new business opportunities and upsell activity. Understand … customer requirements and implement the Varonis platform to address business needs. Present technical information about the Varonis platform and services to customers. Manage simultaneous projects through the various phases of the evaluation lifecycle. Address customer concerns and foster a relationship to ensure a positive evaluation experience. Identify ...

client, an international IT/Telecom service providers throughout the world, is currently recruiting an IT Support Engineer to join their professional and international team. The job holder is to work as a support engineer (shift) at IT Operation Centre, act as the 1st and 2nd level support … Operators, third-parties, and other related organisations. Job description Manage a variety of IoT/Network (Data, Voice, Mobile services) alerts/reports and customer fault calls from internal technical divisions & customers (service portal/ticket system/email/telephone). Update trouble ticket systems and customer ...

Senior Service Engineer - Electronic Security SystemsJob Summary Perform regular maintenance, testing, and troubleshooting of security systems to ensure optimal functionality. Diagnose and rectify faults quickly, effectively and efficiently. Perform reactive service visits as required to meet contracted customers service level agreements. Perform planned preventive maintenance visits … required in line with contracted customers service level agreements. Provide support and advice to clients regarding their security systems, addressing queries and offering solutions to resolve issues. Ensure all work complies with health and safety regulations, industry standards, and company policies. Maintain accurate records of work performed, including reactive ...

Vantage is seeking a highly organized, detail-oriented Lease Manager, EMEA, to join the Legal Leasing team and support the full lifecycle governance of customer lease transactions across the EMEA portfolio.This role will support enterprise lease negotiations in accordance with pre-established Legal playbook positions; assist with simple enterprise … hyperscale lease amendments, project notices, and other customer-related documentation; coordinate approvals and execution readiness; and ensure that executed leases and related documents are accurately abstracted, filed, tracked, interpreted, and operationalized across the business.The role will also own, from a Legal perspective, the EMEA lease abstraction process ...

deliver apps in the public cloud with ease and security in mind... to continue our growth trajectory we’re looking for a specialist Service Delivery Manager to join the team managing the platform support function for an AWS based cloud platform for our flagship public sector client. Our mission … join an exciting, fast-paced environment working hard to deliver ministerial commitments for the benefit of our client and the public. As the Service Delivery Manager, you take a lead role and will be a key decision maker, liaising with the most senior internal and 3rd party stakeholders ...

world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through … authentic relationships. Its award-winning products— Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global ...

/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. Serves as company liaison with customer on administrative and technical matters. This role combines strong technical skills with an emphasis on delivery high level of customer service. This position will …/or repair of desktops, notebooks, and associated peripherals. Windows, troubleshooting, diagnosing, imaging/deployment and software installation. Serves as company liaison with customer on administrative and technical matters. Provide technical support and incident management service desk functions (Service Now) Reviews, troubleshoots, and approves operational quality desktops ...

Service Desk Engineer - Data Centre - Shift based role - 12 Hour Shifts, 4 days on/4days off - alternate night and day shifts. c£51,000 plus £6500 shift allowance, travel allowance, bonus, pension, healthcare and other great benefits. We are looking for a Data Centre Service Desk Engineer … hours, that customers’ Incidents\\Events and/or Requests are processed in accordance with industry standards and brought to a successful resolution within agreed Service Levels at both London sites. Provide a value-added service to customers. MAIN DUTIES, INCLUDING BUT NOT RESTRICTED TO: Receive ...

employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Team: Customer & Product Support (C&PS) sits at the intersection of sales, customer success and technical support. Through close teamwork and collaboration, we drive positive customer … market-leading platform and products. We are committed to enhancing every user's experience through consistent delivery of prompt and knowledgeable responses. The Customer & Product Support team is based globally across the US, UK, India and Singapore. About the Role: We are looking to hire an Associate, Customer ...

SERVICE DESK COORDINATOR A temporary opportunity to support an exciting fashion label with the IT support helpdesk! SERVICE DESK COORDINATOR ROLE: Responding to incoming service requests and incidents via phone, email, or ticketing system in a timely manner Providing technical support and troubleshooting for hardware, software … network-related issues Documenting all incidents, service requests, and resolutions accurately and thoroughly Escalating complex issues to the appropriate teams or senior analysts as needed Collaborating with other IT teams to resolve issues and implement solutions Assisting with user account management tasks such as password resets and access provisioning ...