176 to 200 of 403 Customer Service Jobs in London

supply side partnerships in the country and grow our userbase. You will be excited to manage every aspect of growth in said markets: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching. You will have an acute “own it” mindset, equally … ownership, delivering the growth and profitability targets for the Nigerian market. You will seek to establish TTS as the leading product/service for sending remittances to the country, whilst being the “face” of Nigeria both internally and externally. Reporting directly into our Growth Director for Africa, and building ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … Product, and Finance to ensure everything we offer through partners is both deliverable and profitable at scale. You will: Design and develop repeatable managed service offerings for indirect partners Shape commercially compelling propositions, pricing models, and service documentation Negotiate contracts, SLAs, and commercial terms with strategic partners ...

implement a programme of transformation within the Private Care finance department to ensure it is high-functioning, efficient and meets the needs of its service users. Drive profitable service development and new initiatives through the provision of insightful and accurate financial data. Provide support to the Division … queries from key stakeholders, including Consultants, their private medical secretaries, prospective patients, embassies, referrers and other third-party sponsors, delivering a high standard of customer service at all times. Clearly communicate changes in process and policies to key stakeholders and keep them abreast of any relevant developments ...

summary Meeting and greeting service users attending outpatient clinics Communicating with services users, carers, family members and Health Care Professionals, both face-to-face and via the telephone Maintaining appointment diaries and service user records using RiO, electronic data base Typing correspondence General admin tasks as required Main … duties of the job East London NHS Foundation Trust are looking to appoint a full-time Ward Administrator for Pluto Ward & Day Service Unit at The Coborn Centre working 37.5 hours per week, Monday to Friday. We are looking for a motivated professional with excellent communication and customer ...

Location: South West London Salary: £40,000 £50,000 Established MSP | Project Delivery | Microsoft Cloud | Enterprise Networking Were working with a well-established Managed Service Provider (MSP) in South West London that delivers high-quality IT services to a broad portfolio of SME and enterprise customers. Due to continued … infrastructure and networking professional who enjoys combining hands-on technical support with project delivery. You'll act as a senior technical escalation point, leading customer projects while designing, implementing, and supporting modern Microsoft cloud and networking solutions. You'll be involved in a wide variety of infrastructure projects including ...

Line Engineer - IT Managed Services - London A well established and leading IT Managed Service Provider is seeking a motivated and technically driven 1 Line Engineer to join them on a permanent basis. Established over 20 years ago, our client has become a leader in their field and has developed … collaborative environment, they pride themselves on not just providing first class technical solutions but doing this with an exemplary level of customer service. Responsibilities: Provide 1 (and some 2) line support by remotely troubleshooting, resolving and escalating incidents Answer service desk calls and log tickets on their ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! JOB DETAILS We are hiring a Trainee EUC Provisioning and Hardware Technician to join our Service Operations team in Guernsey. If you are the kind of person who enjoys building PCs, fixing tech issues, figuring out why something is not working, or just genuinely loves hardware ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

INSTALLATION AND SERVICE ENGINEER - North London - Barnet/Enfield/Watford area FTC 6 months £30,000 FULL TRAINING WILL BE PROVIDED (if you are comfortable with general IT and DIY skills, please read on). Salary - £30,000 + Benefits 6 Months FTC - to start, with a view … would suit a confident 'handy person' someone comfortable with home/general DIY, ability to confidently use power tools, IT literate and extremely strong customer facing skills whilst working closely with clients (in their homes) to ensure that all installations are completed efficiently and to the highest standards. ...

user onboarding and account setup. Log, manage, and resolve support tickets. Maintain IT assets and equipment. Experience Required Previous experience in an IT Support, Service Desk, or Helpdesk role. Good understanding of Microsoft 365. Experience supporting Windows devices. Strong communication and customer service skills. Keen to learn ...

responsible for directing effective corrective maintenance, planning for Critical Environment and Risk Management, and driving industry-leading standards. The primary objectives focus on service delivery, quality, and performance that underpin both JLL WPM and JLL's vision for engineering excellence. This is a key position requiring excellent teamwork, relationship … system and DesOps, while driving IoT solutions, building efficiency initiatives, and supporting our commitment to sustainability and wellness standards including WELL and BREEAM certifications. Service Delivery & Client Management Represent the hard services team and ensure successful site support for all engineering requirements Serve as the main interface with site ...

growth of our existing client portfolio. Working closely with the sales and operations team, this role ensures clients receive a high standard of service while identifying opportunities to strengthen relationships, improve engagement, and support commercial growth. Youll work with an established customer base, introducing innovative solutions including VoIP … responses. Build and maintain positive relationships with new and existing clients. Monitor client satisfaction and escalate any concerns where appropriate. Ensure clients receive excellent service throughout their lifecycle. Prepare and issue project quotations, proposals, and renewal documentation in a timely and accurate manner. Prepare and distribute marketing materials, product ...

network troubleshooting. Experience supporting, configuring and deploying end-user devices. Strong incident management and ticketing system experience. Excellent troubleshooting, communication and customer service skills. Ability to prioritise workload and manage issues through to resolution. Comfortable providing both onsite and remote support on a shift pattern. Nice to Have ...

skills and the ability to interact effectively with people at all organizational levels of the firm and work in a team environment with a customer-service focus And have: Experience with enterprise class software installations and upgrades, training and technical documentation preferred Exposure to some of the recent ...

partner relationships, while positioning the business as a market leader in digital protection solutions. The VP of Sales & Marketing will also lead our Customer Success tea as a core strategic function focused on driving long-term customer loyalty, retention, and revenue growth. The successful candidate will combine deep … performance reporting. Marketing Leadership Oversee the planning, development, and execution of marketing campaigns across digital and traditional channels, ensuring they are grounded in customer and market insight. Utilise data-driven marketing and digital techniques to grow brand presence, generate qualified leads, and drive client engagement. Work closely with product ...

role, you will be required to work closely with the Delivery, Support and Change teams to facilitate the installation and support of customer and Claranet equipment to the highest possible standards. You will also be responsible for the decommissioning of equipment at the end of its life … Provide hands and eyes services to all Claranet departments and external customers Installation and decommission of managed equipment within the Data Centres and external customer sites Performing routine maintenance on server and network equipment to maintain maximum uptime of customer environments Accepting and taking ownership of fault escalations ...

client engagements by shaping business-led propositions, influencing senior stakeholders and creating solutions that show how AI can increase revenue, reduce cost, improve customer satisfaction and reduce risk across financial services organisations. Lead the shaping of AI transformation opportunities across banking, insurance, wealth and asset management, capital markets, payments … domains. Work with senior business stakeholders to identify how AI, generative AI, automation and data-led decisioning can transform business areas, operating models and customer journeys. Translate AI ambition into specific value opportunities linked to growth, productivity, customer experience, risk reduction, control effectiveness and operational resilience. Execute EY.ai ...

Graduate Customer Success Engineer London | Hybrid | Climate Tech Want to start your career doing something that actually matters? This is not your typical graduate customer service role. We’re working with an ambitious climate tech startup that is transforming the way homes are heated and helping accelerate … looking for a technically minded graduate with a background in mechanical engineering, engineering, physics, energy, or another technical discipline to join their growing Customer Success team. This is an opportunity to combine your technical knowledge with your communication skills and work directly with customers, installers and industry professionals ...

redeploy refurbished assets to maximise value and minimise waste. Receive, log and manage to resolution EUC-related incidents and requests within the IT Service Management platform. Maintain and update the asset management database, ensuring accurate tracking of all changes and lifecycle stages. JML Process Management: Oversee the technical execution … operational workflow for physical device deployment, tracking inventory, hardware lifecycles and the coordination of shipments across company locations. Provide a high level of customer service and adhere to service management principles and processes (ITIL). Own and delegate priority incidents and requests related to EUC assets. ...

feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching … learning environments. You’ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software – all while delivering excellent customer service that schools can rely on. You’ll act as the key link between schools and the wider company, keeping everyone connected ...

with a passion for AI but will be happy providing day to day support as that will remain 75% of the role so excellent customer service is essential. Joining a small IT support team of 3, you need to be a team player who is happy to muck ...

Service Desk Analyst Location: Shoreditch, London Salary: Competitive + Benefits Join one of London's most entrepreneurial and fast-growing property businesses We're recruiting on behalf of a highly successful, privately owned real estate and construction group with an impressive and diverse portfolio spanning commercial property, development, hospitality … support to users across a variety of business functions while gaining exposure to a broad range of technologies and projects. The Role As a Service Desk Analyst, you'll be the first point of contact for IT support, ensuring colleagues receive a responsive, professional and customer-focused service. ...

with greater agility. As we continue to evolve, our mission remains clear: to deliver fast, reliable, and scalable infrastructure that fuels the digital world.Develop customer relationships and drive sales of Bandwidth Infrastructure to Enterprise customers. Achieve sales and revenue growth targets through consistent account management activities as well … activities in Zayo’s CRM tool and other reporting tools.* Develop accurate and timely forecast of sales opportunities.* Develop and maintain records of customer activity for reporting of sales and forecasts.* Provide accurate and timely information to management.* Coordinate closely with other departments to ensure customer satisfaction ...

Summary of Role We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/… annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. What we will need from you Experience within Electronic Security ...

Garden, London/Hybrid The Role Are you fluent in both French and English, with experience managing e-commerce websites and creating engaging online customer experiences? Would you enjoy helping a leading luxury jewellery brand grow its presence in the French market while developing your own digital career? Diamonds … trading and optimisation of our French website. You'll work closely with teams across Ecommerce, Marketing, Merchandising, Design, Development and Customer Service to improve website performance, launch exciting campaigns and enhance every stage of the customer journey. This is a fantastic opportunity to build your career with ...