and process documentation Conduct and support review cycles of new and existing documentation Identify opportunities in processes and recommend improvements Skills: • Verbal and written communication skills, attention to detail, customerservice and interpersonal skills. Ability to work independently and manage one’s time. Knowledge of business and management principles involved in strategic planning. Previous experience with computer applications More ❯
and process documentation Conduct and support review cycles of new and existing documentation Identify opportunities in processes and recommend improvements Skills: • Verbal and written communication skills, attention to detail, customerservice and interpersonal skills. Ability to work independently and manage one’s time. Knowledge of business and management principles involved in strategic planning. Previous experience with computer applications More ❯
london (city of london), south east england, united kingdom
Russell Tobin
and process documentation Conduct and support review cycles of new and existing documentation Identify opportunities in processes and recommend improvements Skills: • Verbal and written communication skills, attention to detail, customerservice and interpersonal skills. Ability to work independently and manage one’s time. Knowledge of business and management principles involved in strategic planning. Previous experience with computer applications More ❯
technical support department and mentoring junior team members in the various technologies. The successful candidate will be able to quickly gain an understanding of the platform. This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills. The Performance Support Engineer must be able to work outside of normal business … performance degradation (e.g. explain plans, database tuning) Experience working well in a team environment while also being able to work productively while unsupervised Strong personal commitment to quality and customerservice Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems Ability to work with high-value customer administrators and More ❯
technical support department and mentoring junior team members in the various technologies. The successful candidate will be able to quickly gain an understanding of the platform. This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills. The Performance Support Engineer must be able to work outside of normal business … performance degradation (e.g. explain plans, database tuning) Experience working well in a team environment while also being able to work productively while unsupervised Strong personal commitment to quality and customerservice Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems Ability to work with high-value customer administrators and More ❯
technical support department and mentoring junior team members in the various technologies. The successful candidate will be able to quickly gain an understanding of the platform. This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills. The Performance Support Engineer must be able to work outside of normal business … performance degradation (e.g. explain plans, database tuning) Experience working well in a team environment while also being able to work productively while unsupervised Strong personal commitment to quality and customerservice Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems Ability to work with high-value customer administrators and More ❯
london (city of london), south east england, united kingdom
Dexian Europe
technical support department and mentoring junior team members in the various technologies. The successful candidate will be able to quickly gain an understanding of the platform. This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills. The Performance Support Engineer must be able to work outside of normal business … performance degradation (e.g. explain plans, database tuning) Experience working well in a team environment while also being able to work productively while unsupervised Strong personal commitment to quality and customerservice Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems Ability to work with high-value customer administrators and More ❯
and information. Attention to detail - accurate, detailed and thorough approach to work and maintaining accurate records. Able to work under pressure, self-motivated and driven to achieve results. High customerservice ethic, passionate about meeting the customer and wider business needs Other: The role will be office based, 5 days a week for the first 3 months More ❯
City of London, London, Cathedrals, United Kingdom
Portfolio HR & Reward
and information. Attention to detail - accurate, detailed and thorough approach to work and maintaining accurate records. Able to work under pressure, self-motivated and driven to achieve results. High customerservice ethic, passionate about meeting the customer and wider business needs Other: The role will be office based, 5 days a week for the first 3 months More ❯
and information. Attention to detail - accurate, detailed and thorough approach to work and maintaining accurate records. Able to work under pressure, self-motivated and driven to achieve results. High customerservice ethic, passionate about meeting the customer and wider business needs Other: The role will be office based, 5 days a week for the first 3 months More ❯
Security Alarm Service Engineer £45-48K + company van 26 Days Holiday Covering London and the surrounding areas 25 days holiday plus bank holidays Private medical scheme Are you a Security Service Engineer looking to take the next step in your career with one of the leading companies in the built environment? My client is looking for … an experienced and competent Security Systems Service Engineer. You will be servicing security systems, i.e., Intruder Alarms, CCTV & Access Control Systems, to the relevant industry standards, using your exceptional technical industry knowledge. Experience with IP-based networks and security systems. Responsibilities: Planned annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete … work reports and client recommendations. Provide excellent customerservice with internal and external customers, establishing and maintaining effective relationships with customers. Skills & experience: Experience within the Electronic Security industry. Experience with IP-based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer-facing environment. Problem-solving skills. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Braundton Consulting Limited
for a competitive, high energy, motivated individual who enjoys a challenge whilst acting with integrity at all times. Key Duties - - Maintain and enhance their back-office policyholder system and customer-facing website. - Develop new computer systems, when appropriate. - Provide technical analysis, design and development capabilities. - Liaise with colleagues to ensure each solution meets the needs of the business. - Automate … Azure SQL, App Services, and Message Queues Mobile app development CI/CD Business Skills Sound presentation skills to both small and large audiences of varying occupational groups. Strong customerservice attitude with the ability to build lasting and productive business relationships. Understanding of the customer experience. Personal Competencies Be highly motivated to deliver quality Exceptional communication More ❯
not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). CustomerService Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other More ❯
not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). CustomerService Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other More ❯
not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). CustomerService Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other More ❯
london (city of london), south east england, united kingdom
HCLTech
not limited to: Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). CustomerService Management (CSM). Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other More ❯
team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customerservice oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will report to the Lead Supervisor … Control, Audio Visual, Public address & Voice Alarm systems. Assist senior engineers with Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Develop an understanding of site plans, to allow installs to take part based on site survey documentation. Complete documentation in line with company standards. Work within strict H … Good administration skills with sound working knowledge of business systems and mainstream applications e.g., Microsoft Office 365. Excellent team player and relationship builder Project oriented but can interchange on service-related tasks when required. Company Values At North we embrace the following values: Know Your Craft: We strive for excellence in our work, continuously learning and adapting to stay More ❯
Support AnalystLondonBoutique MSPSalary - Up to £35K + Benefits | London 1st Line Support Analyst needed. Are you a confident 1st Line Support candidate with a passion for technology and great customerservice? We’re recruiting for a friendly, well-established London-based MSP that supports a range of boutique hotels and commercial clients across Central London. Location: Covent Garden More ❯
Audio Visual Analyst Location: London Salary: Competitive Contract: Permanent Are you an AV specialist with a passion for technology and outstanding customerservice? This is a fantastic opportunity to join a leading professional services firm, providing hands-on support with audio-visual technologies across meeting rooms, events, and collaborative spaces. The Role As an Audio Visual Analyst , you More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Precise Placements
Audio Visual Analyst Location: London Salary: Competitive Contract: Permanent Are you an AV specialist with a passion for technology and outstanding customerservice? This is a fantastic opportunity to join a leading professional services firm, providing hands-on support with audio-visual technologies across meeting rooms, events, and collaborative spaces. The Role As an Audio Visual Analyst , you More ❯
our COE Team, and deployed across 56 markets, through our Regional Deployment teams. Those Platforms and Products are within the scope of Sales function and include B2B CRM for CustomerService and Field Sales, eB2B commerce and sales for online experience of our B2B Customers, and Pricing Engine. What are we looking for? Master degree in IT More ❯
Field Service Engineer (Shutter Doors/Alarm Systems) £18-20/hour + Training + Clear Progression Routes + Van + Fuel Card + Door to Door Pay Local Patch with Occasional Stays Away Ideally Located: Harrow, Watford, Epping, Harlow, Essex, Brentwood Are you a Field Service Engineer from an electrical and mechanical background looking to refine your … well as their alarm systems/control panels. You will be expected travel away from time to time for overnight stays when required. This role would suit a Field Service Engineer looking for the next step to elevate their career, who enjoys working with customers to help solve and fix problems and who is always looking to improve their … skills and knowledge. The Role: Servicing and repairing fire shutters/curtains. Fault finding and diagnostic work. No less than 40 hours per week, 7am start. The Person: Field Service Engineer Shutter Doors/Alarm Systems experience An electrical and mechanical background. Great customerservice skills. Reference Number: BBBH259624 To apply for this role or to be More ❯
Are you a customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, with a strong work ethic? If yes, this opportunity will appeal to you. We are looking for a Program Manager to drive challenging projects across multiple teams and locations unlocking potential of multiple Stores across the world. The ideal candidate … will share Amazon's passion for the customer, always driving trade-off decisions through the prism of Amazon's customers/sellers. In this role you will be responsible for working closely with Stores across Emerging Marketplaces including program teams, sellers, seller support, customerservice, Supply Chain and Operations to identify fulfillment related issues faced by sellers … the stakeholders to alleviate their issues. You will also partner with product management teams to identify long term delivery and fulfillment features and programs to improve the seller and customer experience on the Amazon. About the team: The Emerging Marketplaces Experience Organization (EMXO) drives the best FBA seller experience across multiple Emerging marketplaces. We work closely with stakeholders across More ❯
platforms. The Role Youll drive operational strategy, lead a high-performing team and ensure smooth, compliant payment processing. This is a pivotal leadership role with responsibility for transaction processing, customer support, compliance, and operational transformation projects all while maintaining a seamless customer journey. Key Responsibilities Lead and deliver operational strategy in line with growth plans and client needs. … Oversee payments operations, reconciliation, settlement and customer support. Manage relationships with major payment gateways and acquirers (e.g., Adyen, Worldpay, Visa, Mastercard). Drive operational transformation projects, onboarding new EV clients and ensuring systems scalability. Ensure compliance with PSD2, PCI DSS, AML and other relevant regulations. Champion a high-performance culture across operations, compliance and customerservice teams. … Confident stakeholder manager with excellent communication skills. EV sector experience is essential. Success Measures High payment success rates and uptime SLA adherence and rapid issue resolution Strong NPS and customer satisfaction Efficient operational cost control Timely project delivery and high team engagement If you feel you could be suitable please apply for immediate consideration More ❯
our customers. This will primarily focus on working DSAR's (Data Subject Access Requests) however you may need to support on other admin tasks if required. This allows our CustomerService team to focus on what they do best - providing great service to our customers. Working Pattern: 09:00 - 17:30 Monday - Friday with a minimum of … advise are unable to open any files we have sent to them. Being the point of contact internally for anything related to DSARs. About you: Proven experience in a customer-focused office environment Have excellent attention to detail Enjoys working collaboratively within a team environment Capable of managing sensitive and confidential information appropriately Strong ability to produce routine correspondence … tasks and managing a diverse workload to meet deadlines Proficient in Microsoft Word and Excel Proactive and driven, eager to contribute positively to a growing and dynamic team A Customer Champion, passionate about delivering the best possible outcomes for customers Confident in challenging processes and not always settling for 'This is the way it's always been done.' We More ❯