426 to 450 of 789 Customer Service Jobs in London

ServiceNow Business Process Consultant

Location
Greater London, England, United Kingdom
product management consulting 2+ years working with the ServiceNow platform on current releases. Excellent verbal and written English communication skills with emphasis on customer service and workshop facilitation and presentations of varying content depending on the audience. Exceptional skills documenting process design, business requirements, user stories, process guides … project collateral. Strong interpersonal skills with a strong customer centric mindset Experience leading/executing complex strategic and operational initiatives at large organizations. Experience partnering with and advising executives. Experience with troubleshooting problems, handling challenging situations, and conflict resolution. ITIL V3 or ITIL 4 Foundations Certification Certified Business Analysis ...

Operations and Improvement - Managing Consultant - Process Optimisation in Financial Services

Location
Greater London, England, United Kingdom
Excellence and Process Improvement capabilities in Financial Services, leveraging deep expertise in methodologies such as Process Design & Optimisation, Operational Excellence Transformation, Process Digitisation, and Service Optimisation. Maintaining a steady pipeline of Operational Excellence/Process Improvement opportunities to meet revenue and sales targets. Contributing to the development of highly … Operational Optimisation – Lean/Kaizen. Process redesign/governance and digitisation (Celonis, AI). Project & Programme Delivery (PMP, Prince2, Agile). Automation – AI, RPA. Customer Journey & Operational Performance transformation. Qualifications and experience: Experience delivering operational improvement across front, middle and back‐office service areas. Proven leadership of assignments ...

Service Delivery Manager – ABS

Location
Greater London, England, United Kingdom
partners across the globe. As a Microsoft partner, we have many years of experience implementing and supporting several Microsoft solutions, working across Customer Service, ERP, CRM, and productivity tools to transform businesses. Our people, with deep-rooted expertise and specialist knowledge, are the driving force behind ...

Senior Contract Manager, Transport & Revenue (Remote)

Location
Greater London, England, United Kingdom
buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centers, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … ensuring all changes are robustly formalised. Ensure alignment with contract governance standards, identifying and managing contractual risks and non-compliance. Oversee commercial relationships with service providers, including operators of ticketing, fare collection, and associated systems. Review contractual documentation in coordination with Legal and Procurement, providing guidance to project leadership. ...

IT technician

Hiring Organisation
Tradewind Recruitment
Location
London, United Kingdom
Employment Type
Full-Time
Salary
£16.00 - £18.00 per hour
problem-solving skills. Good knowledge of Windows, Microsoft Office and general IT systems. Experience supporting hardware, software and network-related issues. Excellent communication and customer service skills. Ability to prioritise tasks and work effectively in a busy environment. Ability to work independently and as part of a wider … team. Must be local to the school and able to commute reliably each day. Enhanced DBS on the Update Service, or willingness to obtain one. How to Apply If you have at least two years' relevant experience, live locally and are available from the end of September, I would ...

IT technician

Hiring Organisation
Tradewind Recruitment
Location
Ealing, London, United Kingdom
Employment Type
Contract
Contract Rate
GBP 16 - 18 Hourly
problem-solving skills. Good knowledge of Windows, Microsoft Office and general IT systems. Experience supporting hardware, software and network-related issues. Excellent communication and customer service skills. Ability to prioritise tasks and work effectively in a busy environment. Ability to work independently and as part of a wider … team. Must be local to the school and able to commute reliably each day. Enhanced DBS on the Update Service, or willingness to obtain one. How to Apply If you have at least two years' relevant experience, live locally and are available from the end of September, I would ...

Business Development Manager - Freight

Hiring Organisation
Freight Personnel
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP 50,000 - 70,000 Annual
South of the UK With over 70 partner offices, 200 agents covering 5 continents, we offer local expertise with global experience catering to each customer's specific transportation and logistics needs. Key Responsibilities: Generate new business by cold calling prospective customers. Generate new sales leads and revenue. Meet with … Complete all work on time and to schedule including a weekly pipeline Participating in the organisation of corporate events Understand calculating costs when tailoring customer rates Liaising regularly with operations and customer service team. Position Requirements Proven experience in selling multi modal, but mainly Air, Sea freight ...

Electrician

Hiring Organisation
JLL
Location
London, United Kingdom
Employment Type
Permanent
Salary
£45000 - £55000/annum
responsible for directing effective corrective maintenance, planning for Critical Environment and Risk Management, and driving industry-leading standards. The primary objectives focus on service delivery, quality, and performance that underpin both JLL WPM and JLL's vision for engineering excellence. This is a key position requiring excellent teamwork, relationship … system and DesOps, while driving IoT solutions, building efficiency initiatives, and supporting our commitment to sustainability and wellness standards including WELL and BREEAM certifications. Service Delivery & Client Management Represent the hard services team and ensure successful site support for all engineering requirements Serve as the main interface with site ...

Junior Account Manager

Hiring Organisation
Pareto
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£28,350 per annum
driving licence and a car Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28350 basic salary ...

Senior Surveillance Analyst

Hiring Organisation
Imperial College Healthcare NHS Trust
Location
London, W2 1NY, United Kingdom
Salary
£58133.00 to £65261.00
central Business Intelligence function to support the continued development of integrated surveillance and intelligence capabilities across the Trust. The post holder will contribute to service evaluation, quality improvement and research initiatives, whilst supporting the modernisation and automation of data collection, analysis and reporting processes that inform patient care, operational … management related field Skills/knowledge/abilities Essential Able to identify areas for improvement and implement processes as appropriate Understanding of providing excellent customer service Desirable Knowledge of medical terminology and human physiology. Disclosure and Barring Service Check This post is subject to the Rehabilitation ...

Medical Receptionist

Hiring Organisation
Torrington Park Group Practice
Location
London, N12 9SS, United Kingdom
Salary
£12.71
summary Undertake general reception and administrative duties. To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either … person or via the telephone Main duties of the job Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Organise appointments on the computerised appointments system, maintaining an awareness of the partners rota and prevailing conditions that could affect ...

Business Development Representative - London

Location
Greater London, England, United Kingdom
expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. Overview Of The Role PagerDuty is seeking a Business Development Representative to join our diverse, customer … products and services can provide to a customer. It goes beyond just features and price, emphasising the impact and solutions that address the customer's specific needs or challenge Effectively communicate PagerDuty's business value proposition to evaluate interest in making a purchase, demonstrating a strong passion for transformation ...

Head of DTC

Location
Brentford, England, United Kingdom
brand and deliver our products and services in accordance with the Standard Operating Procedures to ensure customers receive the expected and desirable level of customer service through a sincere approach of professionalism, valuable parting of knowledgeable advice, unsurpassed quality of delivery and genuine attention to customer fulfilment … role, with clear escalation paths Hands‐on experience with a modern DTC stack: Shopify, Klaviyo, Triple Whale, GA4, Microsoft Clarity, and Yotpo/Trustpilot Customer Reviews tool The chance to grow with the role as our DTC business scales across the UK, US, and global markets Hybrid working model ...

Professional Services Consultant - Commercial Lending

Location
Greater London, England, United Kingdom
information systems You will translate business needs/end-user requirements into functional specifications that describe what the system, process or product/service must do to fulfil the end-user/business requirements You will complete application acceptance, validate, modify and test configuration work and business workflow requirements … requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc Excellent customer service skills that build high levels of customer satisfaction for internal and external clients Able to work to tight timelines, be commercially aware ...

Senior Product Marketing Manager

Hiring Organisation
Monzo Bank
Location
London, UK
Employment Type
Full-time
pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … role for someone excited by the challenge of growing an established proposition at home while shaping how it succeeds in new markets; understanding local customer needs, refining the proposition, and helping build the foundations for Monzo to win internationally. Wealth is building the future of how people grow their ...

Senior Endpoint & Security Engineer, London office

Location
Greater London, England, United Kingdom
local IT Site Support role. Your time will be split roughly evenly between two focuses: Engineering focus (global scope): You are the SME and service owner for endpoint security, MDM, ZeroTrust access, work app isolation, DLP, and endpoint hardening across the enterprise. You own the how, why, strategy, processes … strategy and configuration across MacOS and Windows (corporate endpoints) as well as iOS and Android (BYOD). Includes compliance baselines, hardening, and self‐service app delivery. Own the work app isolation and BYOD data‐containment model. You’ll evaluate, select, deploy, optimize, and support the chosen platform. ...

Principal Product Manager

Location
Greater London, England, United Kingdom
Traveler Experience Introduction to the Team The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our customer-first mindset focuses on developing products that encourage loyalty and repeat business from our travelers and partners. We partner closely with teams across Expedia Group … long‐term experience vision, product principles, and strategic roadmap for third‐party inventory. Establish experience standards that promote traveler trust, consistency, quality, and customer lifetime value. Influence strategy beyond your immediate team by aligning Product, Engineering, Supply, Partnerships, Commercial, Operations, Customer Service, Data Science, Design, and senior ...

Principal Product Manager

Location
Greater London, England, United Kingdom
Traveler Experience Introduction to the Team The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our customer-first mindset focuses on developing products that encourage loyalty and repeat business from our travelers and partners. We partner closely with teams across Expedia Group … long-term experience vision, product principles, and strategic roadmap for third-party inventory. Establish experience standards that promote traveler trust, consistency, quality, and customer lifetime value. Influence strategy beyond your immediate team by aligning Product, Engineering, Supply, Partnerships, Commercial, Operations, Customer Service, Data Science, Design, and senior ...

Senior Project Manager

Location
Greater London, England, United Kingdom
Manages projects with a span of influence that typically require working within multiple business segments and/or across corporate shared service resources, such as Software Development, Information Security, IT Development, Customer Service and/or Training, etc. May manage projects, on an infrequent basis, with ...

Data Administrator Apprentice

Hiring Organisation
QA
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£26,026 per annum
motivated and detail-oriented Data Administration Apprentice to join our team. This is an exciting opportunity to build valuable skills in administration, customer service, data management and business operations while working towards a Level 3 Data Technician Apprenticeship. You will play an important role in supporting … point of contact for telephone and email enquiries. Communicate effectively with schools, parents, drivers and local authorities. Provide timely updates regarding transport arrangements and service changes. Required skills: Strong attention to detail and accuracy. Good organisational and time-management skills. Confidence communicating by telephone, email and in person. Comfortable ...

Operations Manager

Hiring Organisation
The Talent Edit Group
Location
City of London, London, United Kingdom
exports, getting incoterms and shipping documentation right Lead the CIN7 implementation, working with developers and 3PL on configuration, testing and optimal set-up Manage customer service through Gorgias, resolving issues before they become problems Handle purchase orders and supplier relationships, balancing cost against quality and service Produce … operational reports in Excel that actually drive decisions Support customer onboarding and cross-departmental projects as they arise Your Talents You’ve worked in operations before, ideally within beauty, cosmetics, wellness or FMCG, and you know how to make an impact quickly. You understand incoterms (International Commercial Terms), BOMs ...

Senior Salesforce Engineer — Fintech Platform & Integrations

Location
Greater London, England, United Kingdom
J.P. Morgan Personal Investing is hiring a Salesforce Engineer to shape and expand platforms for Customer Service, Marketing and Operations. You will build standalone Salesforce products and integrate JPM Personal Investing services to enhance customer experiences. The role focuses on developing with Service & Sales Clouds, Marketing ...

Electrical Site Engineer

Hiring Organisation
SAV Systems
Location
London Area, United Kingdom
role at SAV UK Ltd. could be the perfect opportunity for you. Main Purpose of the Job To deliver a first in class service to our customers in relation to delivering electrical commissioning, servicing and repairs of all SAV product groups, including data and metering. Roles and Responsibilities Commissioning … Data experience, and familiarity with metering, BMS or control systems, would be advantageous. A technical aptitude, with an interest in low carbon technologies. Excellent customer service skills are essential. Self motivated, with the ability to work independently (after training). Excellent communication and team working skills. Good ...

CFO Technology CPM Solution Lead, CFO Technology CFO Technology London

Location
Greater London, England, United Kingdom
product updates and implement upgrades or enhancements as needed. Identify opportunities for process improvement and optimization of CPM/EPM solutions. Provide general customer service and assistance to clients and serves as the 'go-to' resource on all project related inquiries Supervise, mentor and develop junior consultants … comfortable in a fluid, flat organization Knowledgeable about the relationship between Private Equity sponsors and their portfolio companies Passionate about delivering exceptional client service Someone who enjoys mentoring others and doing meaningful work Willing to get your hands dirty in the details of a project while simultaneously seeing ...

Technical/Junior Litigation Support Analyst

Hiring Organisation
TransPerfect
Location
London, UK
Employment Type
Full-time
helpful.· Knowledge of MS Office applications required.· Ability to convey technical processes and terminology into easy to understand language.· Strong organizational skills.· Excellent customer service skills.· Strong written and oral communication skills.· Available to work overtime, including evenings and weekends as needed.· Available by phone or email when … continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. TransPerfect offers ...