am-5.30 pm, Fridays 9 am-5 pm) Company Overview: Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customerservice, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 85 for May 2025. Underlying its services is FluidOne's national fibre network … the UK. FluidOne supports the needs of 2400 customers, including 200 channel resellers,with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes … a core enabler of innovation, FluidOne's vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to More ❯
We Are Looking For: Are you excited about the future of technology? Do you have a passion for Smart Glasses and Mixed Reality? We're looking for an enthusiastic, customer-focused individual to join our team. This is an exciting opportunity to represent Meta , one of the world's leading technology companies, through McCurrach , known for our excellent service … to hear from you! Key Traits We Value: Passionate and Enthusiastic: You're genuinely excited about Smart Glasses and Mixed Reality tech and can share that excitement with others. Customer-Focused: You prioritise delivering exceptional customer experiences and create memorable interactions with each visitor. Approachable and Friendly: You create a welcoming atmosphere, encouraging customers to explore and try … solutions that fit. Product Knowledge: Familiarity with Smart Glasses, Mixed Reality, or other advanced technology products is highly preferred, but a strong willingness to learn is just as important. CustomerService: A background in providing excellent customerservice will set you up for success in this role. You know how to make every customer feel More ❯
We Are Looking For: Are you excited about the future of technology? Do you have a passion for Smart Glasses and Mixed Reality? We're looking for an enthusiastic, customer-focused individual to join our team. This is an exciting opportunity to represent Meta , one of the world's leading technology companies, through McCurrach , known for our excellent service … to hear from you! Key Traits We Value: Passionate and Enthusiastic: You're genuinely excited about Smart Glasses and Mixed Reality tech and can share that excitement with others. Customer-Focused: You prioritise delivering exceptional customer experiences and create memorable interactions with each visitor. Approachable and Friendly: You create a welcoming atmosphere, encouraging customers to explore and try … solutions that fit. Product Knowledge: Familiarity with Smart Glasses, Mixed Reality, or other advanced technology products is highly preferred, but a strong willingness to learn is just as important. CustomerService: A background in providing excellent customerservice will set you up for success in this role. You know how to make every customer feel More ❯
will have at least 2 to 5 years hands-on experience in Technical Support. You will provide effective, high-quality technical support to the Company's rapidly growing global customer base. The Technical Support Engineer is a natural problem solver who is able work patiently and efficiently with hundreds of customers, exponential traffic growth and millions of impressions per … end users, while also contributing to programming and documentation projects, as required. This is a great position for someone early in their Development career: you have some experience in customerservice and enjoy resolving people's problems. Main responsibilities and qualifications: Extremely strong communication and follow-up skills. You can speak both engineer and human. Speaks and writes … implement them if needed! Great organization skills and ability to plan ahead. Must be a creative problem solver; able to think outside the box when challenging support issues appear. Customer focused mentality required; you love helping other people and see how they make great use of our products. Awareness of API, iOS SDK, JS SDK Experience querying/searching More ❯
Intercom is the AI CustomerService company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customerservice AI agent on the market, lets businesses deliver always-on, impeccable customerservice and ultimately transform their customer experiences for the better. Fin can also be … combined with our Helpdesk to become a complete solution called the Intercom CustomerService Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core … values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. Intercom is the leading AI customerservice company, and we need a Sr Manager, Product Storyteller to own and evolve how we tell our product story across our website. This is a senior-level, strategic role at the intersection of product More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Connexa
point of contact for EDI-related queries from customers and resellers * Manage relationships with third-party EDI provider and coordinate resolution of transaction issues * Collaborate with internal teams including CustomerService, Compliance, and Distribution to implement and support EDI integrations * Onboard new customers to the EDI platform and manage testing of EDI transactions * Identify and resolve data communication … Hands-on knowledge of OpenText EDI platform is desirable * Understanding of communication protocols such as FTP, AS2, HTTP, TCP/IP * Background in retail, manufacturing or logistics industries * Strong customerservice, troubleshooting and problem-solving skills * Ability to work independently in a fast-paced environment * Exposure to UNIX/Linux or Windows operating systems * Fluent in English with … apply today. Key words: EDI Operations Manager, EDIFACT, OpenText, BizLink, TLE, EDI Mapping, Retail IT, SQL, XML, AS2, FTP, Data Integration, Technical Support, Transaction Processing, VANs, UNIX, Linux, Windows, Customer Support, Automation, Data Communication, St Albans, Remote EDI Jobs, Logistics IT, Manufacturing IT. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT More ❯
East London, London, United Kingdom Hybrid / WFH Options
Coople UK
of our worker pool Review worker profiles, previous experience and general recruitment tasks over the weekend Supporting our Cooplers reaching their goals and finding rewarding work Delivering the best service possible for our clients You will collaborate with a Customer Support Coordinator over the weekends to ensure seamless service delivery Coordinating and organising handovers to ensure the … and onboarding during your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays. Skills required: Previous experience in a customer support, customerservice, operations or recruitment-based role, ideally within a technology or platform-based environment Previous experience in the hospitality sector Strong communication skills, both written … Excellent organisational skills with attention to detail Experience with vendor management systems and platform-based tools Ability to collaborate effectively with colleagues and clients Strong interpersonal skills and a customer-focused approach Comfortable working independently and managing priorities over weekends Benefits : Be part of a great team! Training and development opportunities Annual Bonus: a discretionary cash bonus, depending on More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Coople UK
of our worker pool Review worker profiles, previous experience and general recruitment tasks over the weekend Supporting our Cooplers reaching their goals and finding rewarding work Delivering the best service possible for our clients You will collaborate with a Customer Support Coordinator over the weekends to ensure seamless service delivery Coordinating and organising handovers to ensure the … and onboarding during your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays. Skills required: Previous experience in a customer support, customerservice, operations or recruitment-based role, ideally within a technology or platform-based environment Previous experience in the hospitality sector Strong communication skills, both written … Excellent organisational skills with attention to detail Experience with vendor management systems and platform-based tools Ability to collaborate effectively with colleagues and clients Strong interpersonal skills and a customer-focused approach Comfortable working independently and managing priorities over weekends Benefits : Be part of a great team! Training and development opportunities Annual Bonus: a discretionary cash bonus, depending on More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Connexa
point of contact for EDI-related queries from customers and resellers* Manage relationships with third-party EDI provider and coordinate resolution of transaction issues* Collaborate with internal teams including CustomerService, Compliance, and Distribution to implement and support EDI integrations* Onboard new customers to the EDI platform and manage testing of EDI transactions* Identify and resolve data communication … Hands-on knowledge of OpenText EDI platform is desirable* Understanding of communication protocols such as FTP, AS2, HTTP, TCP/IP* Background in retail, manufacturing or logistics industries* Strong customerservice, troubleshooting and problem-solving skills* Ability to work independently in a fast-paced environment* Exposure to UNIX/Linux or Windows operating systems* Fluent in English with … apply today. Key words:EDI Operations Manager, EDIFACT, OpenText, BizLink, TLE, EDI Mapping, Retail IT, SQL, XML, AS2, FTP, Data Integration, Technical Support, Transaction Processing, VANs, UNIX, Linux, Windows, Customer Support, Automation, Data Communication, St Albans, Remote EDI Jobs, Logistics IT, Manufacturing IT. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Coople UK
of our worker pool Review worker profiles, previous experience and general recruitment tasks over the weekend Supporting our Cooplers reaching their goals and finding rewarding work Delivering the best service possible for our clients You will collaborate with a Customer Support Coordinator over the weekends to ensure seamless service delivery Coordinating and organising handovers to ensure the … and onboarding during your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays. Skills required: Previous experience in a customer support, customerservice, operations or recruitment-based role, ideally within a technology or platform-based environment Previous experience in the hospitality sector Strong communication skills, both written … Excellent organisational skills with attention to detail Experience with vendor management systems and platform-based tools Ability to collaborate effectively with colleagues and clients Strong interpersonal skills and a customer-focused approach Comfortable working independently and managing priorities over weekends Benefits : Be part of a great team! Training and development opportunities Annual Bonus: a discretionary cash bonus, depending on More ❯
Islington, London, United Kingdom Hybrid / WFH Options
Coople AG
growth of our worker pool Review worker profiles, previous experience and general recruitment tasksover the weekend Supporting our Cooplers reaching their goals and finding rewarding work Delivering the best service possible for our clients You will collaborate with a Customer Support Coordinator over the weekends to ensure seamless service delivery Coordinating and organising handovers to ensure the … and onboarding during your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays. Skills required: Previous experience in a customer support, customerservice, operations or recruitment-based role, ideally within a technology or platform-based environment Previous experience in the hospitality sector Strong communication skills, both written … Excellent organisational skills with attention to detail Experience with vendor management systems and platform-based tools Ability to collaborate effectively with colleagues and clients Strong interpersonal skills and a customer-focused approach Comfortable working independently and managing priorities over weekends Benefits : Be part of a great team! Training and development opportunities Annual Bonus: a discretionary cash bonus, depending on More ❯
Central London / West End, London, United Kingdom Hybrid / WFH Options
Coople UK
of our worker pool Review worker profiles, previous experience and general recruitment tasks over the weekend Supporting our Cooplers reaching their goals and finding rewarding work Delivering the best service possible for our clients You will collaborate with a Customer Support Coordinator over the weekends to ensure seamless service delivery Coordinating and organising handovers to ensure the … and onboarding during your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays. Skills required: Previous experience in a customer support, customerservice, operations or recruitment-based role, ideally within a technology or platform-based environment Previous experience in the hospitality sector Strong communication skills, both written … Excellent organisational skills with attention to detail Experience with vendor management systems and platform-based tools Ability to collaborate effectively with colleagues and clients Strong interpersonal skills and a customer-focused approach Comfortable working independently and managing priorities over weekends Benefits : Be part of a great team! Training and development opportunities Annual Bonus: a discretionary cash bonus, depending on More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Larbey Evans
/Leaver process. Experience with a Document management Tool (WorkSite) Experience of a time management system (Expert) Support of MS Teams Knowledge of working with a call management tool (Service Now) Responding to support tickets ensuring a rapid response to all problems, issues and queries Administration of systems such as DocuSign, GTM, Bighand, Google Gsuite, Jira and Interaction. Audit … pro-active problem-solving and ability to work in a team Excellent interpersonal skills – including effective verbal and written communication and strong influencing and networking skills Positive attitude towards customerservice Excellent planning and organisational skills, with a good attention to detail Excellent understanding of customer needs and ability to deliver a high level of serviceMore ❯
Intercom is the AI CustomerService company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customerservice AI agent on the market, lets businesses deliver always-on, impeccable customerservice and ultimately transform their customer experiences for the better. Fin can also be … combined with our Helpdesk to become a complete solution called the Intercom CustomerService Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core … ll lead a talented team of Project Managers and Partner Services Managers, drive excellence in both internal and partner-led implementations, and champion a vision for seamless, outcomes-driven customer onboarding. This is a unique opportunity to influence how companies adopt AI at scale, while helping us evolve our services model to support growth, innovation, and customer satisfaction. More ❯
3rd Floor Capital House, 25 Chapel Street, London, England
Azzurri Central Ltd
As our new IT Coordinator, reporting to the IT Service Manager, you'll own all IT administrative tasks. You'll be key in organising, supporting, and coordinating projects for the IT team and the wider business. You'll consistently demonstrate outstanding customerservice, professionalism, and a firm grasp of service management principles. Role In this role … Year 6 Months Positions Available 1 Closing Date Friday, 1st August 2025 Start Date Sunday, 17th August 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Team working Qualifications English GCSE or equivalent, grade 4 (Desired) Maths GCSE or equivalent, grade 4 (Desired) About the Employer Azzurri Central Ltd The … Azzurri Group is one of the UK’s largest and most successful hospitality investment platforms. We operate two leading national Italian full service brands, Zizzi and ASK Italian; the UK’s leading quick-service Italian, Coco di Mama; Ireland’s renowned fast-casual Mexican chain, Boojum; and most recently the world famous, ‘mind-blowing’ fried chicken brand, Dave More ❯
deliver consistently secure and flexible meeting experiences. Due to internal progression, we now have a new opportunity for a proven AV engineer to join Kinly, working on a prestige customer site. The AV Operations Support Technician will play a crucial role in ensuring seamless audio-visual (AV) support across all client meeting rooms, event spaces, and auditoriums. The position … matter expert (SME) on meeting technology requests (MTRs), and undertaking some regional site visits where appropriate. The ideal candidate will be a highly skilled, independent problem-solver with exceptional customerservice skills. Key responsibilities: Technical Support & Maintenance : Provide Level 3 incident management and resolution for all AV equipment and systems across Deloitte London facilities. This includes troubleshooting, diagnosing … including supplier liaison, renewal management, market comparison, and proposal development. Regional Support: Participate in regional site visits (including overnight stays and travel) to support PMV checks. Business Continuity : Support service continuity planning and restoration efforts, including power downs, black building exercises, and other planned or unplanned Business Continuity Management activities. CustomerService & Communication : Provide exceptional customerMore ❯
We provide whole current, LV and HV CT metering and comms solutions to our I&C customers across the U.K. We are currently looking for applicants who have excellent customerservice skills and proven experience in single phase and 3 phase. Roles also available for LV and HV CT experienced technicians (Salary will recognise experience and progression). … Responsibilitiesinclude - Delivering first class service to our internal and external industrial and commercial customers. Working on whole current and CTO metering installations and associated comms equipment, following our codes of practice and safe working methods. Conducting site investigations, supporting accurate and timely billing for our customers. Contribute to a culture of honest open feedback, recognition, and continual improvement. What … we need from you You must live within the M25 Experienced in single phase and 3phase metering Excellent customerservice and communication skills Be self-motivated and take a proactive approach to self-development. Have basic computer skills. A full valid UK/EU driving licence (preferably clean, but with a maximum of 6 points). Knowledge and More ❯
Co-founder and CEO of Reddit). If that sounds like something you'd like to be part of, read on The Role: We're looking for a dynamic, customer-focused Store Manager to lead our retail team located at our flagship store in the heart of Soho. In this role, you'll oversee daily operations, drive sales, and … ensure the highest standard of customer experience in line with the Nothing brand. Responsibilities: Team Leadership: Lead, motivate, and develop a team to deliver outstanding customerservice and be ambassadors for the Nothing brand. Sales Performance: Set and achieve sales targets, optimise product displays, and implement strategies to drive sales growth. Launch Activations: Plan and execute launch … activations from limited drops to cultural moments to drive launch hype and sales. Customer Experience: Ensure an exceptional and personalised shopping experience while resolving customer concerns. Store Operations: Oversee store opening/closing, inventory management, stock ordering, and store maintenance. Reporting: Manage work schedules, provide regular sales reports, inventory reports and manage the store P&L. Requirements: Experience More ❯
Co-founder and CEO of Reddit). If that sounds like something you'd like to be part of, read on The Role: We're looking for a dynamic, customer-focused Store Manager to lead our retail team located at our flagship store in the heart of Soho. In this role, you'll oversee daily operations, drive sales, and … ensure the highest standard of customer experience in line with the Nothing brand. Responsibilities: Team Leadership: Lead, motivate, and develop a team to deliver outstanding customerservice and be ambassadors for the Nothing brand. Sales Performance: Set and achieve sales targets, optimise product displays, and implement strategies to drive sales growth. Launch Activations: Plan and execute launch … activations from limited drops to cultural moments to drive launch hype and sales. Customer Experience: Ensure an exceptional and personalised shopping experience while resolving customer concerns. Store Operations: Oversee store opening/closing, inventory management, stock ordering, and store maintenance. Reporting: Manage work schedules, provide regular sales reports, inventory reports and manage the store P&L. Requirements: Experience More ❯
training program, you will apply your knowledge by assisting our clients in the Analytics department. In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customerservice where we … also work in conjunction with Sales to deliver strategic initiatives, supporting product roll-out and onboarding clients. We want to ensure our clients are making the most of our service and using tools and features that allow them to work smarter. As you deepen your knowledge, you will have the opportunity to enter our sales department. In Sales, we … classes - while teaching you all there is to know about the functionality and analytical tools Bloomberg has to offer! You will join one of our Analytics teams, delivering exceptional customer support to our clients by providing fast and accurate solutions to their queries, while continuing to develop your knowledge through asset class and workflow specialist training. There are multiple More ❯
center site(s) and ensures the site(s) function(s) at the optimum performance and reliability; actively managing along the lines of the four pillars of our Operations Strategy: Service Excellence, Infrastructure Excellence, Sustainability and Governance, risk and compliance. The Manager Data Center (MDC) is accountable for all local maintenance, repairs, upgrades and expansion activities and customer services … activities within the sites. The Manager Data Center (MDC) monitors all customer services and maintenance activities and provides/coaches the team with instructions. What youll do Health & Safety Oversight: Ensure adherence to the Quality Management, Environmental and Health & Safety Responsibilities Matrix Accountable for all activities on the sites in terms of Health & Safety and governance compliance, including site … other relevant functions. Accountable for the accurate and effective performance of monitoring and management systems Accountable for ensuring the timely, efficient, and high-quality execution of all maintenance and customerservice tasks, as per Service Planning process guidelines. These activities encompass a range of tasks such as corrective and preventive maintenance, cross/disconnects, Remote Hands services More ❯
Sales Support Specialist for a 12-month contract. This is a hybrid role with 3 days a week in their stunning offices in Victoria. Responsibilities Provide troubleshooting assistance for customer orders and related problems. Manage sales tracking tools and report on important information. Keep record of sales trends. Liaise with account managers to develop specific sales strategies Assist with … experience as a Sales support specialist. Experience with ERP and CRM systems including Salesforce. Proficiency with MS Office Suite, particularly MS Excel. In-depth understanding of sales principles and customerservice practices. Excellent communication skills . Adaptable. Benefits Long contract - 12 months Hybrid role Global company More ❯
Sales Support Specialist for a 12-month contract. This is a hybrid role with 3 days a week in their stunning offices in Victoria. Responsibilities Provide troubleshooting assistance for customer orders and related problems. Manage sales tracking tools and report on important information. Keep record of sales trends. Liaise with account managers to develop specific sales strategies Assist with … experience as a Sales support specialist. Experience with ERP and CRM systems including Salesforce. Proficiency with MS Office Suite, particularly MS Excel. In-depth understanding of sales principles and customerservice practices. Excellent communication skills . Adaptable. Benefits Long contract - 12 months Hybrid role Global company More ❯
South West London, London, England, United Kingdom
Lorien
Skills & Competencies Mandatory: Energy Trading and Risk Management (ETRM) Systems experience - ideally ZEMA - more broadly Commodities Trading background. Ability to deliver and understand the importance of customerservice excellence, face to face, over email and by telephone. Excellent Interpersonal and relationship building skills. Strong troubleshooting and analytical skills Ability to follow defined processes to complete tasks. Ability to … prioritize workload to meet strict service level agreements and business deadlines Ability to work without direct supervision Ability to successfully manage and see through to completion several high-priority tasks/issues at the same time Ability to show leadership and team management Technically proficient in MS Windows Server (2003/2008/2012) and MSSQL (2005/ More ❯
directly if you have any questions about this open job position Previous experience within a regulated environment desirable but not essential Experience resolving problems sitting with the user Strong Customer-centric levels of service. Comfortable in a number of deskside technologies. Due to the varied nature of the role, it may be subject to enhanced referencing or vetting As … committed support team, you will work directly onsite to provide dedicated support services for Lab-based IT within our client's pharmaceutical facilities. You are fully supported by your Service Delivery Manager, and of course, your colleagues in every aspect of your work with the client. You will be assigned various tickets throughout the day, addressing each one sympathetically … pragmatically and principally, with a strong sense of customerservice - leaving each ticket not only resolved, but with a smile on the user's face - a job well done. Your role is a varied, and will typically include the following: Participation in the On-Call Support Break/Fix activities IMACD IT Asset Management Be part of us More ❯