1 to 25 of 464 Customer Service Jobs in the North of England

ambitious organisation at a pivotal stage of its development. The business has experienced significant growth over recent years and is now investing in its customer service and customer experience capability to ensure it can scale successfully, integrate future growth and continue delivering exceptional outcomes for customers. … Head of Customer Service you will have the opportunity to build, influence and transform a function with genuine executive visibility and long-term career potential. This role will be office based in North Yorkshire. About the role: Reporting into the senior leadership team, you will take ownership ...

Service Desk Customer Liaison Macclesfield |Full-Time |On-Site (5 Days per Week) Join a Team Where Customer Service Makes a Difference Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're looking for a Service Desk Customer Liaison to become the vital link between our customers, engineers, and service teams, ensuring every request is handled efficiently and professionally. This is an exciting opportunity for a proactive and organised individual who enjoys problem-solving, building relationships, and making a real impact ...

Customer Service & Sales Associate (Italian Market) Hybrid Working Salary: £28,000 -£40,000 Our client is looking for a passionate and commercially minded Customer Service & Sales Associate to join their growing team. This is a fantastic opportunity for someone who thrives on building customer relationships … delivering exceptional service, and driving sales performance. Working within the Italian market, you'll be responsible for supporting customers throughout their entire journey, from initial enquiry and onboarding through to retention and upselling opportunities. The Opportunity As a Customer Service & Sales Associate, you'll play ...

Ecommerce & Customer Service Manager Manchester BBF Up to £40,000 Full Time, Permanent Purpose of the Role To manage the website on a full-time basis, ensuring a smooth, engaging and commercially effective online shopping experience. To act as the primary point of contact for all customer service queries across the DTC channel, protecting brand reputation and customer satisfaction at every touchpoint. To work closely with the CEO and wider team to drive online sales, optimise site performance and ensure the ecommerce operation runs efficiently day to day. Key Accountabilities Manage ...

Assist technical support with retailer/end-user customer service, ESL support administration, digital systems and supervised website/content updates while completing a Level 3 Digital Support Technician Apprenticeship. Role The apprentice will work as an Assistant to Technical Support within Sure Retail Equipment Limited's technical … support/retail technology team. The main purpose of the role is to provide high-quality customer service support to retailers and end users using SOLUM electronic shelf label (ESL) systems, while learning digital support skills and supporting related administration. Key responsibilities: Provide polite, professional first-line customer ...

Customer Service Specialist Apprentice will support the Customer Account Management team in delivering exceptional service to King & Fowler's aerospace customers. You'll develop skills in customer relationship management, supply chain coordination, and production communication to support business excellence and growth. Role Customer Support … Respond to customer enquiries Provide order updates Support customer communications Prepare customer reports Maintain customer records Account Management Support: Assist Customer Account Managers with customer activities Monitor customer actions Update CRM and ERP systems Support customer review meetings Help coordinate customer ...

assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme About the role: We're looking for an experienced Senior Customer Service Advisor to join our Commercial team in Doncaster reporting to the Head of Customer Service. In this key role, you will … bridge between customers purchasing via our e-commerce site and our internal operations. You will be responsible for handling complex order inquiries and escalated customer concerns, while driving process improvements. You will also support the wider team with e-commerce process training and adherence to ensure a consistently positive ...

looking for a Junior Business & Customer Support Executive to join our growing team. This would suit someone with around 1-2 years' experience in customer service, office administration, sales administration, retail or a similar environment, who is looking for their next step. What We Can Offer This … opportunity to develop your career within a growing business and gain experience across customer service, account management, sales support, ITAD operations, logistics, systems and business development. As your knowledge and confidence develop, there will be opportunities to take ownership of projects, processes and customer relationships. ...

Description We are looking for a Customer Service & Operational Sales Representative to join our Client, a growing and innovative business. This is a fantastic opportunity for a commercially minded and customer-focused individual to join a busy team, acting as the key operational link between customers … internal stakeholders while supporting the smooth execution of orders and maintaining strong customer relationships. What You’ll Be Doing: • Managing customer orders from entry through to execution, including changes, cancellations, and rebooking using the ERP system • Monitoring delivery dates, processing delivery notes, and coordinating with customers and production ...

representing a leading, innovative, technology company based in Knutsford. My client is rapidly expanding and looking to recruit on a temporary to permanent customer service frontline support advisor. Role: Customer Service Frontline Support Advisor. Location: Knutsford – 100% office based Salary: £26,437 potentially rising … small level of flexibility is required on occasion to work 14:00 – 22.30 We are seeking a dedicated and proactive Customer Service Frontline Support Advisor to deliver exceptional customer service, ensuring seamless business operations and user satisfaction. Your responsibilities will encompass monitoring an inbox, managing incidents ...

Customer Service & Operations Advisor £26,200 - £28,000 | Stockport | Growing Tech Business | Career Progression Want a customer service role where no two days are the same? If you're the type of person who enjoys solving problems, taking ownership, and getting stuck in rather than reading … continuing to grow and offers excellent opportunities for development and progression within a supportive team environment. The Role Working as part of a small Customer Service & Operations team, you'll support customers across multiple products and be the first point of contact for a wide range of enquiries. ...

practice team and serves as the first point of contact for patients. They efficiently guide patients to the right healthcare professional or service, helping to reduce unnecessary GP appointments while ensuring timely, safe access to care. Using structured protocols, Care Navigators assess patient needs via phone, online platforms … contact for patients accessing services at Lees Medical Practice and The Jalal Practice. The post holder will provide a professional, efficient, and patient-centred service, ensuring patients receive the right care, from the right person, at the right time. The Care Navigator will use care navigation principles to assess ...

Service Desk Administrator Oldham, Greater Manchester Up to £30,000 + Benefits Monday to Friday | 8:30am – 5:00pm Full-Time | Office Based Are you an organised Service Desk professional who thrives in a fast-paced environment and takes pride in delivering exceptional customer service? We are recruiting for an experienced Service Desk Administrator to join a well-established and growing business. This is an excellent opportunity to become part of a supportive team where you'll play a vital role in coordinating engineers, managing customer requests and ensuring service levels ...

Customer Success Manager | Wakefield Full-time/Permanent | £28,000-£40,000 based on experience Are you great with customers and naturally good at building relationships? Perhaps you already have experience as an Account Manager, Customer Success Manager, Client Success Manager or Service Delivery Manager … looking for the opportunity to progress from a customer service/customer experience (CX) role into account management. We're recruiting on behalf of a growing technology business based in Wakefield for a Customer Success Manager to develop strong, long-term relationships with its clients. ...

currently recruiting for a Customer Service Advisor to join a busy and growing team based in Wythenshawe. This is a fantastic opportunity for someone with previous customer service, contact centre, administration, or helpdesk experience who enjoys working in a fast-paced environment. Key Responsibilities Handling inbound … customer calls and emails. Responding to customer queries in a professional and timely manner. Logging and updating requests on internal systems. Providing customers with updates and information. Liaising with internal teams to ensure queries are resolved efficiently. Maintaining accurate records and customer information. Delivering excellent customer ...

Title: Customer Service Specialist Rate: £14.67 per hour Location: York Inside IR35 Do you have a passion for Customer Service, technology and want to start a career? This is an exciting Customer Support role that comes with full training and progression for the right candidate … responsibilities with the potential to secure permanency. The role: Our company is committed to providing a first-class service. We think, talk and act “customer”, not tickets - You must be able to provide high quality customer service as will be supporting internal colleagues based mainly across ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! We currently have an exciting opportunity for a for Catchment Team Leader to join … Customer Management Centre Work Type -This is a permanent role, working full time 37 hours per week, the working pattern we have available is working Monday to Friday 8.00pm- 4.00pm with one weekend day to be worked, every other week and a corresponding day off in lieu during ...

Handsfree Group, a small, friendly team, are looking for a motivated, Customer Service Apprentice with a particular interest in technology to join their team. This opportunity offers career advancement. Role A normal day would include: Dealing with inbound faults and enquiry calls from existing Datalive and Handsfree Group … systems and diagnostic tools provided, walking customers through queries helping to solve issues by utilising strong technical and diagnostic skills Proactive monitoring of customer products for the purpose of maintaining positive health and status to avoid potential problems Providing excellent customer service Testing of application Technology aspect ...

public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. The Principal Service Desk Analyst, like theSenior and Service Desk Analyst, is there to achieve the resolution (both reactive and proactive) of problems throughout the information … incident reports, including the channelling of requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress towards service restoration. ThePrincipal Service Desk Analystis an escalation point for the Service Desk Teamand is required to deliver advanced problem resolution, working with ...

Service Designer Location: Manchester Working Pattern: Hybrid, 2 days per week onsite Contract: Initial 6-month contract with potential extension The Opportunity We're looking for an experienced Service Designer to join a major transformation programme focused on improving some of the most important customer journeys within … large-scale organisation. Working across customer services, you'll be responsible for shaping and delivering end-to-end service improvements across key customer interactions, including complaints and bereavement journeys. This is an opportunity to work on services that have a genuine impact on customers, designing experiences that ...

public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. The Principal Service Desk Analyst, like theSenior and Service Desk Analyst, is there to achieve theresolution (both reactive and proactive) of problems throughout the information system … timely responses to incident reports, including the channelling ofrequests for help to appropriate functions for resolution, monitoring resolution activity, and keepingcustomersappraised of progress towards service restoration. ThePrincipal Service Desk Analystis anescalation pointfor the Service Desk Teamand isrequired todeliveradvanced problem resolution,working with internaland/or external resourceswhere ...

office) with occasional workshops and in‐person meetings Salary: Competitive, based on experience Type: This is a full‐time, permanent contract on the customer success team If interested, send a cover letter and CV to: careers@servisbot.com About the role We’re looking for a practical, customer‐focused … standard BA role where you simply gather requirements and pass them on. You’ll work with customers to understand their business processes, service challenges, operational pain points and customer journeys, then help shape how AI agents can support, automate or improve those workflows. You’ll sit between customers ...

Purpose: The Customer Service Specialist is an exciting role that combines a variety of activities. As a Workplace Experience Specialist you will deliver Exceptional Workplace and Guest Experiences to our customers. The One Team Hub will be the focal point for access to these Services, Spaces and Support. … Central to the Customer Experience and productivity in the office, the role encompasses a range of guest welcome, meeting and event management, floor management, workplace support, compliance and document and logistics and information management. Duties and Responsibilities: Guest Welcome and Support Greet all guests and staff with genuine warmth ...

Title: Customer Service Representative - Financial Services Location: Cobalt Business Park, Newcastle upon Tyne (Onsite) Position Type: Full-Time Contract ( Inside IR35) Role Overview We are seeking professional and customer-focused agents to join a dedicated contact centre team in Newcastle. You will act as the first point … contact for personal loan account customers, handling enquiries, managing customer requests, and providing high-quality support. Key Responsibilities Handle high-volume inbound calls regarding personal loan accounts with professionalism and empathy. Aim for first-contact resolution while maintaining strong compliance and GDPR standards. Update and maintain accurate customer ...

Shift Pattern | Average 40 Hours Per Week An exciting opportunity has arisen for a First Line Technical Support Advisor to join a growing and customer-focused telecommunications business based in West Hull . This role is ideal for someone with excellent communication skills, a passion for technology … issues are resolved efficiently. Working on a 4 on, 4 off shift pattern , you'll join a busy support team responsible for delivering outstanding service to both residential and business customers. The Role As a First Line Technical Support Advisor, you will be responsible for diagnosing and resolving ...