101 to 125 of 287 Customer Service Jobs in the North of England

Seaham, County Durham Holiday club Employee Benefits Platform Employee Assistance Programme & 24/7 GP Access Increasing Annual Leave Entitlement based on Length of Service At Prima, we've spent 30 years building a reputation for quality, service and doing what we say we'll do. Behind every … customer order, delivery and product leaving our sites is a team of passionate people who each bring their own strengths, ideas and personality to the business. From Production and Engineering to Logistics, Sales, Customer Service and People & Culture, everyone plays a part in helping us deliver ...

Specification: Field Service Engineer (FSE) Location: UK-wide and International Travel Salary: Up to £50,000 per annum Hours: 40 hours basic per week, with flexibility to work up to 60 hours Working Pattern: Days Sector: Packaging Machinery/End-of-Line Automation The Opportunity We are looking … motivated and technically capable Field Service Engineer to join a growing engineering team specialising in end-of-line packaging machinery and automation systems. This is an excellent opportunity for an engineer with a background in packaging machinery, ideally with at least one year of experience following completion ...

Opportunity We are currently recruiting for experienced Field Service Engineers to provide hands-on hardware support across North and North West London. This is a mobile, customer-facing role working on behalf of a major technology services provider, supporting Lenovo products across customer sites. You will … responsible for visiting customer locations to complete hardware repairs on Lenovo laptops, desktops and other IT equipment. The role is largely independent, so we're looking for engineers who are comfortable managing their own workload, travelling between sites and providing a professional customer experience. Lenovo's support team ...

you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success. As a Customer Engagement Solution Architect, you will be a trusted advisor to clients, leading the design and implementation of complex Microsoft Dynamics 365 Customer Engagement … experiences Proven experience as a Solution Architect for Microsoft Dynamics 365 CE and Power Platform solutions. Deep expertise in D365 CE modules (Sales, Customer Service, Marketing, Field Service) and Power Platform (Power Apps, Power Automate, Power Virtual Agents, Power BI). Strong background in enterprise architecture, integration ...

Time (36.25 hours per week), Permanent Shape and lead a high-performing IT support function Rochdale Boroughwide Housing is looking for an experienced and customer-focused IT Support Manager to lead the day-to-day delivery of our IT Service Desk. This is an excellent opportunity … hands-on IT professional who combines strong technical knowledge with a passion for service excellence, continuous improvement, and team development. This is a full-time, permanent position based in Rochdale, therefore it is essential you are currently located within a reasonable commutable distance of Rochdale. We offer a flexible ...

Business’s largest and most complex UK banking customers. You’ll shape enterprise architecture across a critical technology environment, working closely with senior customer stakeholders and BT teams to create a clear multi-year technology strategy and roadmap. This is an opportunity to act as a trusted adviser … level, influencing strategic technology decisions and delivering secure, resilient solutions that support the customer’s evolving business needs. What you’ll be doing Lead the technical relationship with the customer, acting as a trusted adviser to senior stakeholders up to CIO level and contributing to the account leadership ...

ensure continual improvement. Applications and Technology Support Analyst Person Requirements: A Level standard or Equivalent ICT Related Degree is desirable Strong commitment to customer service excellence. Demonstrates drive and resilience Proactive approach to work. Self-starting and self-motivated. Performance Focused. Focus on getting things done. Team player … ensure solutions benefit the company as a whole. Communication and documentation skills Demonstrable experience of implementing or using systems to improve performance, usability or customer experience. Proven experience of business improvement processes, A clear understanding of the role of ICT in service delivery. Good understanding of best practice ...

unique is welcome; join us and let’s build what’s next - together! About the Role Anaplan has an opportunity for a self‐motivated Service Manager to join our cross‐functional Platform Engineering group. In this role, you will support the systems used by hundreds of software engineers … thousands of customers. Working within the Platform Service Management (PSM) team, you will collaborate closely with colleagues across engineering, security, and operations to streamline delivery, optimize platform stability, and foster operational excellence. We have unparalleled access to our users; they are our colleagues! Your Impact Assessing and triaging technical ...

supportive and collaborative environment. You'll act as the first point of contact for IT support across the business, providing a high-quality service to users while gaining exposure to a broad range of technologies, systems and infrastructure. The role is based in Carlisle with occasional travel to supported … Acting as the first point of contact for IT support requests via telephone, email and face-to-face. Logging, managing and resolving incidents and service requests through their ticketing system. Providing first-line support across Microsoft 365, email, business applications, hardware, networks and peripherals. Supporting the full user lifecycle ...

Propello Cloud, we help brands build stronger customer relationships through loyalty and rewards programmes that deliver measurable results. We’re looking for a Senior Customer Success Manager to take ownership of key enterprise relationships, help clients market their programmes and play an active role in growing our customer … keep client priorities moving. The voice of the customer. Translate client feedback into clear insights that help shape our product and service. A stronger customer success function. Improve playbooks, reporting and ways of working, share your expertise with colleagues and use AI and automation thoughtfully to make the team ...

including new CEO. We are looking to strengthen the companys Data & Insight capability, working closely with the organisations Operations Director who leads high-performing Customer Service, Project Delivery, IT and HR teams, Datal Analyst. As Data Analyst, based at the company's North East headquarters, youll turn customer … Working closely with Marketing, Operations and Finance, this role is ideal for a detail-oriented Analyst who enjoys translating numbers into recommendations that improve customer experience and business performance. Your key responsibilities will include: Building and maintaining dashboards and self-service reports (e.g. Power BI) for membership, sales ...

Working closely with senior technical leadership, you'll provide escalation support, resolve complex technical issues, and play a key role in maintaining and improving customer IT environments. Key Responsibilities Act as an escalation point for support teams, owning complex incidents through to resolution. Troubleshoot and support Windows Server, Microsoft … Contribute to infrastructure upgrades, migrations and technology deployments. Produce and maintain technical documentation. Mentor junior engineers and share technical knowledge across the team. Attend customer sites when required and build strong client relationships. Essential Skills & Experience Minimum 3 years' experience in IT support, infrastructure or a similar technical environment. ...

other areas of the business as the need arises. Sudlows prides itself on quality of our installations and how we engage with the customer, as a customer facing operative the engineer will be expected to provide a high level of customer service in keeping with Sudlows ...

supporting regulated UK businesses, including law firms, mortgage lenders and financial services organisations. We’re small by design, with a focus on technical depth, customer service and taking responsibility for the environments we run. Alongside our managed cloud services, our AI engineering team builds agent products for those … someone our wider cloud engineering team can turn to for the most complex or significant Azure issues—helping investigate faults, restore service and understand what needs to change to prevent a repeat. Alongside that operational responsibility, you’ll contribute to development sprints: building environments in Terraform, improving deployment pipelines ...

migrations and infrastructure improvements . Work closely with architecture, engineering and cross-functional teams. Proactively identify and resolve defects and recurring issues. Maintain strong customer service and operate in line with ITIL and service management processes . Essential Skills & Experience Proven experience in a Third Line/ ...

will play a key role in overseeing daily transport operations, supporting drivers and ensuring deliveries are completed safely, efficiently and in line with customer expectations. Working on a rotating day shift pattern, you will help maintain high standards of safety, compliance and service delivery while driving team performance … safely and efficiently. Lead, motivate and support a team of drivers to achieve operational targets. Review and amend transport plans where necessary to maintain service levels. Monitor performance against operational KPIs and customer service requirements. Manage driver attendance, resource allocation and operational issues. Conduct driver briefings, debriefings ...

problem‐solving capabilities. Excellent communication skills with the ability to support both technical and non‐technical stakeholders. A proactive, self‐motivated approach and strong customer service mindset. Desirable Skills Experience working within security‐focused or highly regulated environments. Knowledge of cybersecurity frameworks and compliance standards. Experience administering email … clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market‐leading benefits packages and accommodation, ensuring they are safely and compliantly able ...

Comms-care UK is seeking a Service Delivery Manager to oversee the contractual deliverables for assigned accounts and ensure end-to-end customer service within approved margins. You will drive service improvements, follow ITIL practices, manage risks, and coordinate with the Account Manager to identify opportunities … report on performance. The role emphasizes client satisfaction, SLAs, CSATs and continual service delivery excellence for a growing MSP-focused partnership. #J-18808-Ljbffr ...

Title: Engineer Department: Implementations We’re looking for a hands-on, customer-focused Engineer to join our growing Implementations team. If you enjoy travelling, solving technical challenges, working directly with customers and being part of a fast-moving tech company, this could be the perfect role for you. … site, no two days are ever the same. You’ll be part of a supportive, energetic team that takes pride in delivering exceptional customer experiences from installation through to go-live. This is a fantastic opportunity for someone who enjoys a mix of technical work, problem-solving, and customer ...

resolving product related concerns. You will carry out detailed investigations, work closely with colleagues across the business, and help deliver a consistent, high-quality customer experience through clear communication and sound technical assessment. The role will support customers of our Brick and Tile products. Duties include: Investigate and resolve … customer complaints in a timely manner Act as the central point of control for manufacturing-related complaints Carry out detailed technical investigations using product and customer information Decide whether issues can be resolved remotely or require escalation or site visits Coordinate requirements and objectives for site visits where ...

Technical Services team. This role combines field-based and remote technical support, helping customers resolve hardware and networking issues and return systems to service quickly and effectively.Whilst experience with networking technologies is advantageous, we're equally interested in candidates with transferable technical skills, a strong aptitude for troubleshooting … supporting network devices, PCs and Servers for our customers.* Remote and onsite troubleshooting.* Pre-staging of router and switch installations according to documentation.* Facilitating customer adds, moves & changes, customer rollouts and other project based installs.* Project based site survey and documentation.* Post-Sales support.* Site visits to assess ...

Line role within a multisite or professional services environment. Good working knowledge of Windows and Microsoft 365 Comfortable working with a ticketing system Strong customer service mindset with clear communication skills Willingness to learn, follow procedures, and escalation issues when appropriate Desirable/Beneficial Exposure to Azure administration ...

completion of six-month probation, plus bonus and incentives Contract: Full-time, permanent Hours: Monday to Friday, 8:30am-5:00pm, with flexibility around service schedules Benefits: Company car with personal use, fuel card, manufacturer training and additional Christmas leave The Opportunity Are you an experienced photocopier engineer looking … growing business where your technical expertise is valued? We're working with an established managed print and document solutions provider looking to expand its service team following continued business growth. You'll join an experienced, supportive team, with the independence to manage your service calls and build relationships ...

data. Keeping accurate records and contributing to helpdesk guides and knowledge base articles. About you Youll bring a positive attitude, a patient and customer-focused approach and a genuine enthusiasm for learning. Previous professional IT experience isnt essential. Were looking for: A strong interest in IT, shown through study … organisational skills and the ability to manage multiple requests. Desirable: CompTIA A+, IT Fundamentals+ or equivalent knowledge (or working towards it); experience in a customer service role; and any familiarity with Active Directory, Microsoft 365, ticketing systems or remote support tools. Why apply? This role offers the chance ...

data. Keeping accurate records and contributing to helpdesk guides and knowledge base articles. About you Youll bring a positive attitude, a patient and customer-focused approach and a genuine enthusiasm for learning. Previous professional IT experience isnt essential. Were looking for: A strong interest in IT, shown through study … organisational skills and the ability to manage multiple requests. Desirable: CompTIA A+, IT Fundamentals+ or equivalent knowledge (or working towards it); experience in a customer service role; and any familiarity with Active Directory, Microsoft 365, ticketing systems or remote support tools. Why apply? This role offers the chance ...