Barnton, Cheshire, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? You'll be talking over the … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Leigh, Lancashire, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? You'll be talking over the … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Widnes, Cheshire, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? You'll be talking over the … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Frodsham, Cheshire, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? You'll be talking over the … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Newton-le-willows, Merseyside, United Kingdom Hybrid / WFH Options
EE
Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? You'll be talking over the … tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships - we can train you on More ❯
Nelson, Mid Glamorgan, United Kingdom Hybrid / WFH Options
EE
Merthyr Tydfil, CF48 1DH Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE . Why not use your skills to make a difference and join our Mobile Technical T eam in Merthyr . Y ou'll More ❯
their dynamic team in St. Helens. Role and Responsibilities: As a Freight Commercial Business Development Manager, you will play a pivotal role in driving business growth and expanding the customer base. Your key responsibilities will include: Identifying and targeting potential clients in the EU and international markets. Building strong relationships with clients to understand their logistics needs and present … and industry knowledge to stay ahead of the competition. Managing your time effectively to balance prospecting, client meetings, and administrative tasks. Collaborating with the wider team to ensure seamless service delivery. Achieving and exceeding monthly KPI sales targets to maximize revenue. Contributing to the development of sales strategies and marketing initiatives. Conduct Quarterly business reviews with clients. Providing exceptional … customerservice and acting as a point of contact for client inquiries. Benefits: Our Client believe in rewarding employees for their dedication and hard work. As part of the team, you will enjoy: Competitive salary ranging from £40,000 to £70,000 per annum. Attractive commission structure and bonus opportunities based on performance. Fuel card to support your More ❯
their dynamic team in St. Helens. Role and Responsibilities: As a Freight Commercial Business Development Manager, you will play a pivotal role in driving business growth and expanding the customer base. Your key responsibilities will include: Identifying and targeting potential clients in the EU and international markets. Building strong relationships with clients to understand their logistics needs and present … and industry knowledge to stay ahead of the competition. Managing your time effectively to balance prospecting, client meetings, and administrative tasks. Collaborating with the wider team to ensure seamless service delivery. Achieving and exceeding monthly KPI sales targets to maximize revenue. Contributing to the development of sales strategies and marketing initiatives. Conduct Quarterly business reviews with clients. Providing exceptional … customerservice and acting as a point of contact for client inquiries. Benefits: Our Client believe in rewarding employees for their dedication and hard work. As part of the team, you will enjoy: Competitive salary ranging from £40,000 to £50,000 per annum. Attractive commission structure and bonus opportunities based on performance. Fuel card to support your More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Stefanini UK Ltd
a Deployment Technician or similar role - Strong knowledge of hardware and software systems - Excellent troubleshooting skills - Ability to work independently and as part of a team - Strong communication and customerservice skills - Certification in relevant technologies is a plus If you are a tech-savvy individual with a passion for problem-solving and customerservice, we More ❯
months in role Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE Why not use your sk click apply for full job details More ❯
and external clients, utilising effective phone skills, technical expertise, and request management. Collaborate with engineers to facilitate seamless operations and ensure accurate job completion for invoicing. Responsibilities: Handle incoming customer calls and emails to create or discuss work orders. Diagnose and allocate faults efficiently to the appropriate engineer or contract manager. Meet customerservice level agreements (SLAs … patterns between 7 am - 6 pm (core hours: 8:30 am - 5 pm) with occasional Saturday shifts from 8 am - 12 pm. In this role, you will have: Strong customerservice skills. Proficient in data entry, phone etiquette, general administration, and computer literacy. Demonstrated empathy. Excellent time management and punctuality. Desirable Experience: Previous helpdesk experience. Complaints handling experience. More ❯
concierge and leasing functions Oversee leasing procedures from first viewing through to move-out, coordinating with the Regional Leasing Manager to meet occupancy and retention targets Deliver first-class customerservice, manage resident communications and complaints, and support the Resident Engagement strategy through events and initiatives Prepare, train and mentor your team, monitor KPIs, conduct regular performance reviews … What you will have Essential Previous management experience in residential property, hospitality, BtR, PRS or PBSA sectors Experience in lettings (agency or Build to Rent) Resident Services Management Strong customerservice skills, including negotiation and complaints handling Working knowledge of Right to Rent, deposit protection rules and relevant legislation IRPM or ARLA qualification, or willingness to undertake training More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
Senior IT Service Manager Paying £57,946, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our Digital Channels and wider IT team to support delivery through commercial contracts by working with cross functional teams. In DWP Digital … and experience will you need? Experience of promoting cross-team collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Use of effective Change Management tools and processes ensuring the team actively engages in Change to ensure minimum disruption to IT services. Proven … track record of leading in the definition and design of the support model which includes policies, processes, people and technology in alignment with agreed strategy and Service Management process and policies to meet the needs of the Business. Demonstrable experience for the leading and implementation of customised activities or interventions required to support delivery of Business outcomes for their More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
DWP Digital
Senior IT Service Manager Paying £57,946, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our Digital Channels and wider IT team to support delivery through commercial contracts by working with cross functional teams. In DWP Digital … and experience will you need? Experience of promoting cross-team collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Use of effective Change Management tools and processes ensuring the team actively engages in Change to ensure minimum disruption to IT services. Proven … track record of leading in the definition and design of the support model which includes policies, processes, people and technology in alignment with agreed strategy and Service Management process and policies to meet the needs of the Business. Demonstrable experience for the leading and implementation of customised activities or interventions required to support delivery of Business outcomes for their More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
Senior IT Service Manager Paying £57,946, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our Digital Channels and wider IT team to support delivery through commercial contracts by working with cross functional teams. In DWP Digital … and experience will you need? Experience of promoting cross-team collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Use of effective Change Management tools and processes ensuring the team actively engages in Change to ensure minimum disruption to IT services. Proven … track record of leading in the definition and design of the support model which includes policies, processes, people and technology in alignment with agreed strategy and Service Management process and policies to meet the needs of the Business. Demonstrable experience for the leading and implementation of customised activities or interventions required to support delivery of Business outcomes for their More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
DWP Digital
Senior IT Service Manager Paying £57,946, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our Digital Channels and wider IT team to support delivery through commercial contracts by working with cross functional teams. In DWP Digital … and experience will you need? Experience of promoting cross-team collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Use of effective Change Management tools and processes ensuring the team actively engages in Change to ensure minimum disruption to IT services. Proven … track record of leading in the definition and design of the support model which includes policies, processes, people and technology in alignment with agreed strategy and Service Management process and policies to meet the needs of the Business. Demonstrable experience for the leading and implementation of customised activities or interventions required to support delivery of Business outcomes for their More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
Senior IT Service Manager Paying £57,946, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior IT Service Manager to join our Digital Channels and wider IT team to support delivery through commercial contracts by working with cross functional teams. In DWP Digital … and experience will you need? Experience of promoting cross-team collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Use of effective Change Management tools and processes ensuring the team actively engages in Change to ensure minimum disruption to IT services. Proven … track record of leading in the definition and design of the support model which includes policies, processes, people and technology in alignment with agreed strategy and Service Management process and policies to meet the needs of the Business. Demonstrable experience for the leading and implementation of customised activities or interventions required to support delivery of Business outcomes for their More ❯
including leasing and large-scale hardware rollout). Support server management and network-related tasks. Manage mass rollout and deployment projects, ensuring smooth delivery and minimal disruption. Ensure excellent customer-facing service delivery, with strong communication and interpersonal skills to support end users effectively. Required Skills & Experience Competent and experienced in support of MS Windows desktop operating systems … Active Directory, DHCP, DNS, and Print services. Skilled in installation and support of peripheral devices. Multi-skilled IT background, capable of adapting to varied support and deployment tasks. Strong customerservice focus, ensuring high-quality service delivery to customers and stakeholders. Desirable Qualifications HMC or Level 4 Diploma (or equivalent IT-related certification). Must be eligble More ❯
Role Summary The role of a Customer Support Analyst is varied. It includes the day-to-day management and resolution of support calls, being involved in customer implementation work and supporting other internal business departments as required. Main Job Tasks and Responsibilities Respond to and follow up customer support calls (1st, 2nd and 3rd line support) Identify … diagnose and resolve customer and project issues/requests Support and be involved in customer project work as needed Update internal systems with regards to work activity and any required documentation Key Tasks To investigate reported incidents/problems with BCP packages To provide help and advice to customers in the use of BCP package software Self-education … outstanding issues list Application deployment and implementation tasks carried out both remotely and on site Additional Duties Liaise with internal departments to progress projects and or the resolution of customer issues Undertake customer project work under the guidance of project managers and implementers Be required to work on customers’ sites from time to time including but not limited More ❯
Field Service Engineer/Break-Fix Engineer Multiple UK Locations | Flexible Hours (Day & Evening Work Available) We are looking for reliable and experienced IT Field Service Engineers to join our nationwide team, supporting customer sites across the UK. This is a hands-on, field-based role where you’ll be travelling to client locations to deliver IT … break-fix support, installations, upgrades, and general maintenance of hardware. You’ll be the face of our service, so professionalism, technical knowledge, and great communication are key. The role offers variety, independence, and the chance to work across different industries and customer environments. What you’ll do: Attend customer sites to carry out IT break-fix, installations … and upgrades Diagnose and resolve hardware issues efficiently to minimise downtime Deliver excellent customerservice, keeping clients updated throughout Accurately record and report all tasks carried out Work flexibly across day or evening shifts, depending on customer needs What we’re looking for: Previous experience in a field-based IT support or break-fix role Strong troubleshooting More ❯
Field Service Engineer/Break-Fix Engineer Multiple UK Locations | Flexible Hours (Day & Evening Work Available) We are looking for reliable and experienced IT Field Service Engineers to join our nationwide team, supporting customer sites across the UK. This is a hands-on, field-based role where you’ll be travelling to client locations to deliver IT … break-fix support, installations, upgrades, and general maintenance of hardware. You’ll be the face of our service, so professionalism, technical knowledge, and great communication are key. The role offers variety, independence, and the chance to work across different industries and customer environments. What you’ll do: Attend customer sites to carry out IT break-fix, installations … and upgrades Diagnose and resolve hardware issues efficiently to minimise downtime Deliver excellent customerservice, keeping clients updated throughout Accurately record and report all tasks carried out Work flexibly across day or evening shifts, depending on customer needs What we’re looking for: Previous experience in a field-based IT support or break-fix role Strong troubleshooting More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Cerco
Field Service Engineer/Break-Fix Engineer Multiple UK Locations | Flexible Hours (Day & Evening Work Available) We are looking for reliable and experienced IT Field Service Engineers to join our nationwide team, supporting customer sites across the UK. This is a hands-on, field-based role where you’ll be travelling to client locations to deliver IT … break-fix support, installations, upgrades, and general maintenance of hardware. You’ll be the face of our service, so professionalism, technical knowledge, and great communication are key. The role offers variety, independence, and the chance to work across different industries and customer environments. What you’ll do: Attend customer sites to carry out IT break-fix, installations … and upgrades Diagnose and resolve hardware issues efficiently to minimise downtime Deliver excellent customerservice, keeping clients updated throughout Accurately record and report all tasks carried out Work flexibly across day or evening shifts, depending on customer needs What we’re looking for: Previous experience in a field-based IT support or break-fix role Strong troubleshooting More ❯
Posted 4 Days Agotime left to apply: End Date: September 26, 2025 (13 days left to apply)job requisition id: JR0267 Externally, this role could also be known as: Customer Services Manager, Contact Centre Manager, Digital Contact Centre Manager Key Accountabilities Lead and motivate your team on a day-to-day basis to do the right thing for customers … team members who will be supporting customers through telephony, as well as at times via Digital Messaging and Social Media. Remote management experience is desirable Accountable for delivering against Service Levels and other Key Performance Indicators including but not exclusive to: o Voice of the Customer targets & CSAT measures o Service SLAs (% calls answered, abandonment rate, response … help your team to translate technology terms into everyday language and provide support to our less Digitally savvy customers Be passionate about continuous improvement, identifying opportunities to improve the customer experience and playing an active role in our Customer Issue Resolution Programme. (CIRP/EIRP) Identify opportunities to improve customer engagement through the deployment of relevant support More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom
Yorkshire Water
times pensionable salary. A great benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more! Location :?We currently have vacancies for Network Operation Technicians within our Pollutions team to join our Customer Field … will need to be approximately 30 to 40 minutes away from our Esholt wastewater?site where you will be a part of helping Yorkshire Water to provide the best service to our customers.? Could this be you? Work type:? The permanent opportunities are working 37-hour work patterns Monday to Friday and will include standby , which may include late … wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Customer Field Services are a key part of how we plan to meet the changing expectations of customers and regulators. Where you fit in! As our? Network Operation Technician ,?you More ❯
Stockport, Greater Manchester, North West, United Kingdom
NMS Recruit
NMS Recruit are seeking an experienced Service Contract Support Administrator for a leading OEM in the marine and power generation sector. This is a 3-4 month temporary role full time office, working 37 hours per week. As Service Contract Support Administrator you will provide efficient administrative support to the contract management team, ensuring smooth operation of sales … processes from order entry to delivery. This role requires strong organisational skills, attention to detail, and hands-on experience with SAP for order management, data entry, and reporting. Responsibilities Service Administration & Order Processing Process customer request for quotations, quote follow-up, order acknowledgment and accurately compile details/deliverables on completion of works through to invoicing. Maintain and … update customer records, pricing, and cost information. Generate sales reports, forecasts, and KPI data from SAP for management review. Track orders and liaise with internal departments to ensure timely fulfilment. CustomerService & Support Respond promptly to customer queries via phone and email. Provide order status updates, shipping information, and resolve delivery issues. Support the contract management More ❯