101 to 125 of 249 Customer Service Jobs in the North of England

call rota after initial onboarding period What We’re Looking For Essential Skills & Experience Experience in a 1st line IT support or service desk role Strong troubleshooting skills across Windows environments and Microsoft 365 Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, LAN/WAN) Experience … with switches, firewalls, and wireless technologies Awareness of cyber security best practices Excellent communication and customer service skills Ability to manage and prioritise workload effectively Full UK driving licence and access to a vehicle for client visits Nice to Have (Not Essential) Experience with Windows Server, Active Directory ...

Line IT Support Our client, a growing organisation operating across multiple business units, seeking a proactive and customer-focused 1st Line IT Support professional to join their Business Systems Support team. This role is central to ensuring the smooth operation of internal systems, providing first-line support, coordinating issue … supporting ongoing system improvements across the organisation. Key Responsibilities Respond to support requests via phone and email, logging and tracking incidents in the IT service system. Diagnose issues, provide solutions, or escalate to third-party vendors and internal teams as needed. Support desktop environments, business systems, and user account ...

user hardware support. You will play a key role in supporting business users, resolving technical issues, and ensuring a high level of service across the organisation's IT environment. Working within a fast-paced support function, you will provide both remote and deskside support across laptops, desktops, Office … within Active Directory and Microsoft environments Escalate complex incidents to relevant internal teams where required Maintain accurate ticket updates and technical documentation Deliver excellent customer service and end-user support across the business Support device rollouts, hardware replacements, and user onboarding activities Essential Skills & Experience Proven experience within ...

bonus, and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis on Hull and the surrounding areas. If you're a Business Development Manager with experience within … including waste removal and infrastructure cleaning solutions. Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work ...

growing team. Be part of something big If you are a talented, ambitious, hands on team player with a passion for sales and customer service then keep reading! The Growth Engine is a high energy direct sales function within TU which brings exciting opportunities for the right individuals … really make their mark. This department is a busy hub of activity which provides fantastic opportunities for its team members and best in class service for our clients. We are looking to add to our resilient, driven and highly enthusiastic team of professionals and you will join ...

Directory, DNS, DHCP, Group Policy, and DFS Assist with IT projects, system upgrades, and office moves What Youll Bring Experience in IT support or service desk roles Strong Microsoft environment knowledge (Windows 10/11, Microsoft 365, Windows Server) Good understanding of PC hardware and basic networking Experience with … ticketing systems (desirable) Relevant certifications (CompTIA, MCP) are a bonus Skills Excellent communication and customer service Proactive, hands-on approach Strong multitasking and prioritisation abilities Willingness to learn and develop Benefits Life insurance Cashback healthcare plan Retail and high street discounts Additional enhanced benefits with service ...

opportunity has arisen within this Fire Service's ICT team for an ICT Service Desk Technician which will be based within their Headquarters in Sheffield. ICT Service Desk Technician Location: Central Sheffield Headquarters, S1 Hours of work: Part Time 22.2 Hours per week (Flexi Time) Working Pattern … week (Grade 4) The key purpose of this role is to: Lead the activities of the Servicedesk and the delivery of appropriate levels of customer service and support. Take responsibility for implementation of any policies and strategies relating to ITIL Servicedesk Management and Incident Management across the whole ...

other areas of the business as the need arises. Sudlows prides itself on quality of our installations and how we engage with the customer, as a customer facing operative the engineer will be expected to provide a high level of customer service in keeping with Sudlows ...

allowance, wellbeing programs, and private medical benefits. Key Responsibilities As Client Manager, you will be seeking opportunities to drive revenue growth within an existing customer portfolio Manage and close renewal opportunities with existing customers, ensuring timely follow-up and strong relationship management to support retention and growth. Achieve … exceed revenue targets by identifying and delivering up-sell and cross-sell opportunities. Identify account challenges and customer needs while clearly demonstrating the business value of our products and services. Deliver a high-quality customer experience through consistent and meaningful engagement. Maintain accurate planning, documentation, reporting ...

shaping, designing, and governing modern Microsoft-based business solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with the customers, Solution Architects, Account Management, Development, and Project Delivery teams to ensure all proposed solutions are scalable … particular focus on Power Platform, Microsoft Fabric, Microsoft 365, and emerging AI technologies such as Copilot and AI Builder. Youll be comfortable switching between customer workshops, technical design sessions, pre-sales discussions, and hands-on solution guidance when required. This is a customer-facing role requiring strong communication ...

delivery of high-quality IT services. The successful candidates will provide 2nd line desktop support, ensuring efficient resolution of technical issues and delivering excellent customer service. You will play a key role in maintaining and improving end-user experience while supporting both business-as-usual activities and project work. … Completing assigned tasks within agreed timeframes Supporting internal and external project managers with project-related activities Undertaking NSR tasks to agreed deadlines Delivering exceptional customer service and user support Key Skills & Experience: Strong knowledge of Microsoft Windows (Windows 10/7), including build, configuration, and registry settings Experience ...

role supporting customers across the Hull region and surrounding areas , where youll play a vital part in installing, servicing and supporting Microlise technology within customer vehicles. No prior telematics experience? No problem. Full training is provided, were looking for the right attitude, enthusiasm and willingness to learn. … Jacks blog via the link here ! What youll be doing As a Junior Field Engineer, youll be hands-on from day one, including: Visiting customer sites to install, service and support Microlise products Completing survey visits and recommending suitable technical solutions Carrying out QA checks on Microlise products ...

Client Response Team Operator/Help Desk Coordinator Location: Haydock Salary: £27,500 per annum Our client,Facilities Management (FM) service provider, is seeking a proactive and customer-focused Client Response Team Operator. Working across multiple contracts including retail, fast food, nurseries, energy providers, and MOD sites, they … effective response for a range of clients across the UK. Youll coordinate engineers, manage workloads, and maintain excellent communication to deliver high-quality service around the clock. Key Responsibilities Act as the first point of contact for clients, logging and managing maintenance queries. Use the in-house CAFM system ...

Support Engineer (1st Line/Service Desk) Travis Talent are recruiting on behalf of a Sheffield-based client for an IT Support Engineer to join their growing team. This is an excellent opportunity for someone with early experience in IT support who is looking to develop their career … Active Directory, and cloud platforms Log and manage tickets, ensuring clear communication with users About You 12 years experience in IT support or service desk role Understanding of Windows OS and basic networking (TCP/IP, DNS, DHCP) Experience troubleshooting end-user hardware Strong communication and customer service ...

ongoing maintenance Contribute to cyber security standards, including Cyber Essentials Use scripting (e.g. PowerShell) to improve efficiency and automation Deliver a high level of customer service, primarily remotely with occasional on-site support when required Skills & Experience Strong experience in IT support (2nd or 3rd line level) Solid ...

full resolution Ensuring consistent communication and updates to stakeholders Supporting and learning bespoke internal systems to deliver accurate solutions Maintaining high standards of service across all interactions What we're looking for in a Helpdesk Operator Previous experience in a support, service desk or customer-focused role … High attention to detail when logging and resolving issues Confidence using systems and learning new platforms If you're ready to step into a Customer Service Advisor role where you can genuinely make a difference every day, apply now. Apply now by sending your CV. ...

execute strategies to achieve sales targets. Negotiate contracts and close deals to drive revenue. Market Research & Analysis Analyse market trends, competitor activities, and customer needs. Provide insights to inform product development and pricing strategies. Proposal Development Prepare and deliver compelling presentations and proposals. Collaborate with internal teams to create … various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

office for training, team events etc. Key responsibilities Prompt Issue Resolution: Respond promptly to technical issues, troubleshoot, identify root causes, and provide effective solutions. Customer Communication: Communicate with customers via phone, email, or chat to understand issues and deliver guidance and solutions. Product Advice: Provide context-specific advice … customers experiencing problems with our products. Case Management: Follow published guidelines for case management, ensuring daily maintenance, updates, and prioritization to meet service level targets. Documentation: Maintain a comprehensive record of customer issues and resolutions, including clear problem statements, troubleshooting steps, and root cause analysis. Collaboration: Collaborate with ...

support team. This is a hands-on, site-based role where you’ll provide deskside support for a wide range of IT incidents and service requests. Working in a fast-paced environment, you’ll play a key role in keeping users productive by resolving hardware and software issues quickly … with users, and being part of a collaborative IT team—this role is for you. Key responsibilities: Providing deskside support for IT incidents and service requests Diagnosing and resolving hardware and software issues across desktops, laptops, printers, and mobile devices Performing break-fix repairs and delivering quick, effective solutions ...

accounts, and permissions Escalate complex issues to 2nd Line/3rd Line support where required Maintain accurate documentation and system records Deliver clear, professional customer service at all times Skills & Experience Previous experience in a 1st Line Support Engineer , IT Support, or Service Desk role (or strong … experience) Good working knowledge of Windows OS and Microsoft 365 Basic understanding of networking, Active Directory, and user management Strong communication skills and a customer-focused approach A desire to learn, develop, and progress beyond 1st Line Support Engineer level What’s on Offer £27,000 base salary Annual ...

This role is ideal for someone with strong desktop support and workplace engineering experience who enjoys working onsite, resolving technical issues, and delivering excellent customer service within a professional IT environment. Key Responsibilities Complete assigned technical tasks within agreed timeframes Support internal and external project delivery activities Carry … BitLocker, NTFS permissions, and endpoint security Familiarity with Microsoft Outlook, Exchange, and collaboration tools Experience using ITSM tools such as ServiceNow Excellent communication and customer-facing skills Requirements Must be eligible for UK Security Clearance (SC) Applicants should have lived continuously in the UK for the last 5 years ...

expenses covered! The duties we see the candidate taking on over the first 13 months includes the following: Provide support and high-level customer service to staff in a remote capacity, responding to IT queries via phone, email, and ticketing systems, owning tickets through to resolution Troubleshoot … Closing Date Monday, 25th May 2026 Start Date Thursday, 4th June 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Capable or strategic thinking ...

digital and face-to-face resolution Escalating upwards to 3 line where necessary Maintaining accurate ticketing records and support cases A strong focus on customer service, driven by quality-oriented support and strong internal and external relationships Works closely with managers and other business stakeholders to support wider ...

What You Will Do: Execute assigned desktop support tasks efficiently within specified deadlines Support project initiatives alongside internal and external project managers Perform Network Service Requests (NSR) tasks in accordance with established timelines Provide outstanding customer service, demonstrating strong communication skills Maintain and troubleshoot Windows environments, including ...

What were looking for We are looking for someone with excellent communication skills and a can-do attitude, who can focus on giving great service to our customers during office furniture and printer installs. What youll be doing Roles and Responsibilities : Driving the company van for customer deliveries … collections, always ensuring a professional service to uphold the companys reputation. Planning routes effectively to maximise the efficient delivery of customers orders. Conduct client site surveys to ensure safe delivery and collection of equipment. Installation of MFPs and print equipment. Processing of returned equipment, ensuring all documentation is submitted ...