126 to 150 of 216 Customer Service Jobs in the North of England

with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support … Microsoft environment. The successful candidate will be committed to delivering excellent customer service. Key skills & responsibilities for the 1st Line Support: 1st Line/Service Desk Support – in a Windows/Microsoft environment. Windows 10/Windows 11 Microsoft 365 Exchange Azure Outlook MS Teams Active Directory Telephony ...

perform root-cause analysis, and handle hardware and software change requests. Provide both onsite and remote support to maintain local infrastructure and ensure high service availability. Collaborate with global IT teams, partners, and vendors while conforming to ITIL processes. What We're Looking For: Experience: At least 2 years … experience in a technical IT customer support (2nd level IT support) role. Skills: Strong familiarity with Windows 11, MS Office 365, mobile phone support, remote software (Bomgar), VPN, and incident management tools. Excellent customer service and problem-solving skills are required. Education: A degree in Computer Sciences ...

departments on escalated issues Keeping IT asset registers and technical documentation up to date What we're looking for: Experience in IT support or service desk environments Knowledge of Windows Server, Active Directory, DHCP, and Office 365 Strong troubleshooting and problem-solving abilities Excellent communication and customer service ...

FRENCH SELECTION (FS) French or Spanish speaking Customer Support Location: Runcorn Salary: £27,500 Ref: 1209FS To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 1209FS The Company: Very well-established company with many different operations. Main duties … Provide technical support to service users The Role: - Answer customer enquiries in real time - Diagnose and resolve faults across the network - Maintain and monitor equipment and systems, carrying out routine checks and incident response - Document and communicate technical issues clearly, using ticketing/monitoring tools - Liaising with internal ...

search for an experienced Fire & Security Engineer to join their growing engineering team in the Carlisle area This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established mobile … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

search for an experienced Fire & Security Engineer to join their growing engineering team in the Middlesborough area This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established mobile … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

search for an experienced Fire & Security Engineer to join their growing engineering team in the Sunderland area This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established mobile … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

technical issues and becoming the go-to expert for a wide range of products. Whether you're currently in technical support, installation, commissioning, field service or engineering, this role offers the chance to move into a stable, office-based position with genuine long-term career prospects. What … fault finding Delivering expert pre-sales and post-sales technical support Becoming a product specialist across automation, access control and security solutions Building strong customer relationships through exceptional service and technical expertise What We're Looking For Experience within access control, CCTV, automation, security systems or a related ...

issues Support Azure and Intune technologies Assist with infrastructure and cloud projects Manage user accounts and permissions Support wireless and networking solutions Deliver excellent customer service Skills & Experience We would be keen to speak with candidates who have experience in: Education IT Support ICT Technician positions IT Support … Salary up to £30,000 Fully funded vendor-accredited training Salary increases linked to certification achievements Structured development plan Increasing annual leave entitlement with service Additional holiday purchase scheme Company pension Friendly and supportive culture Genuine progression opportunities This is a fantastic opportunity to join a business known ...

technical onboarding of partner organisations and support integration projects. Maintain thorough documentation covering infrastructure, configurations, and operational processes. Essential Qualifications & Experience Strong customer service mindset with the ability to communicate clearly and professionally. Minimum 3 years’ experience in a similar Cloud/Infrastructure role. Deep expertise with Windows ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … developing and winning new business opportunities while managing and expanding relationships within an existing portfolio of strategic customers. Working consultatively, you will uncover customer challenges, position innovative solutions, and drive meaningful commercial outcomes through Apogees extensive services portfolio. Key responsibilities include: Driving new business acquisition across strategic accounts ...

Development Centre Delivery Lead to shape and lead our Contact Centre learning offer from new starter induction through to ongoing technical, behavioural and service excellence development. This is a role where your work will directly shape colleague capability, improve member experience and support operational performance across our Contact Centre. … Centre curriculum, from induction and new starters through to ongoing technical and behavioural development, creating structured learning pathways that drive measurable improvements in quality, customer experience and performance. Working independently and as part of the MS Development Team, the role ensures the design and delivery of high-quality, engaging ...

like-minded tech people. Should you choose to accept, your responsibilities will encompass: Sales (50%) Consult with Purchasing Team to provide quotations for service within the product/services and price ranges defined by the business. Production of contracts for services including liaison with legal functions where required Identify … assigned clients Operate as the lead point of contact for any and all matters specific to your customers Build and maintain strong, long-lasting customer relationships with multiple client stakeholders Hold regular reviews with clients in accordance with Account Management Procedure, including on-site days/visits where necessary ...

site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband/Leased Lines, Network Security … Consultancy, and structured cabling. Job Summary The Service Desk Manager will lead and manage the 1st Line Support Team, ensuring the effective and efficient delivery of IT support services to internal and external stakeholders. The role involves overseeing service desk operations, maintaining service levels, and driving continuous ...

responsible for ensuring the smooth, secure and effective operation of the Group's IT infrastructure, systems and support services, delivering a high-quality service to users across multiple sites. Working closely with stakeholders across the organisation, you will oversee operational IT delivery, drive service improvements and ensure … three IT professionals. Ensure the availability, performance and security of infrastructure, systems and networks. Oversee IT support services and maintain high levels of customer service across the organisation. Manage relationships with external suppliers, partners and third-party support providers. Lead on IT procurement activities and ensure value ...

Industry looking to further their career. You will be providing both first- and second-line support to both staff and students. Service coverage hours are, Monday Friday, 8:30am 4.30pm. However, this post requires the flexibility to cover service demands as and when required between 8:00am … Experience of administering users and computers using Microsoft Server 2016-22, Microsoft 365, Microsoft Intune and Microsoft Configuration Manager would be an advantage. Good customer service skills are essential as you will be liaising with school staff and children. A full DBS check will be carried ...

firm Demonstrate strong analytical skills, including effectively defining problems and identifying solutions Exhibit the ability to work in a team environment with a customer service focus And have: A high school diploma or equivalent A bachelors degree or equivalent in a related field, preferably Microsoft or other relevant ...

deliver outstanding first-class support Being the go-to escalation point for complex technical issues Setting the standard for response times, ticket quality, and customer satisfaction Coaching and developing your team through regular 1-to-1s and performance reviews Keeping a close eye on SLAs and KPIs - and knowing … stays calm under pressure and leads by example Strong communication skills - with both your team and end users A genuine passion for great customer service and continuous improvement Nice to have Experience with ITIL frameworks or service desk platforms (e.g. ConnectWise, Autotask, Freshdesk) Relevant certifications (CompTIA, Microsoft ...

using computers in a workplace environment Experience of using electronic information systems Experience of working in a role handling data Experience of working in customer service/call handling environment Experience with a range of IT systems and patient data systems Experience with Microsoft Office Desirable Experience … Analytical and problem-solving skills Desirable Awareness of Radiology Information and PACS systems An understanding of the processes within Radiology Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission ...

ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support … Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive ...

Vehicle, IT Equipment Refer a Friend Bonus, Discounts and Cashback at hundreds of supermarkets and retailers. Health & wellbeing support Employee recognition programme The Role Service, maintain and install fire alarms, CCTV, intruder alarms and access control systems Deliver a high standard of customer service and build strong … client relationships Manage your own workload across a regional patch Diagnose faults and carry out effective repairs Complete accurate service and compliance reports Identify system issues and recommend improvements Work to deadlines while maintaining quality standards Ensure full compliance with health & safety regulations Collaborate with internal teams to deliver ...

release processes across complex environments. UK home based Candidates should be eligible for SC clearance At Capita, we live by our values: Customer First, Always; Fearless Innovation; Achieve Together; Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results. What you will … complex technical and deployment issues What we are looking for: Dynamics 365 CRM (Senior-Level Expertise) Extensive experience with Microsoft Dynamics 365 CE (Sales, Customer Service, etc.) Advanced customization and configuration: Entities, forms, views, dashboards Business rules, workflows, business process flows Strong development experience: C# plugins and custom ...

network connectivity services for small and medium-sized businesses across the UK. Established in 2011, we have built a strong reputation for delivering exceptional service and innovative solutions tailored to our clients' needs. With over 10% year on year growth for several years, we are on an exciting trajectory … client environments, acting as the face of the business on-site. The role also includes office-based project work and additional support to the service desk. The successful candidate must have a full UK driving license and access to a car, although a company vehicle will be provided ...

Earn while you learn as an IT Support Apprentice with a fast-growing Managed Service Provider in Morley, Leeds. Role You'll work alongside experienced engineers on real client work from day one, building hands-on IT skills while studying towards a nationally recognised Level 3 ICT qualification — with … professional IT tools, including remote monitoring and support platforms Keeping records and documentation up to date Helping clients feel confident and supported — customer service matters just as much as technical skill Training Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver ...

+ Benefits We're partnering with a fast-growing e-commerce business that's investing heavily in its technology function and customer experience. As the company continues to scale, they're looking to add an experienced Support/Infra Engineer to their internal IT team. This is a fantastic … Cisco Meraki environments Strong Microsoft 365 administration and support experience Experience supporting telephony or unified communications platforms Excellent troubleshooting and problem-solving skills Strong customer service and stakeholder management skills Desirable Experience within a fast-paced e-commerce, retail or digital business Knowledge of Microsoft Intune and endpoint ...