126 to 150 of 249 Customer Service Jobs in the North of England

product, and other departments to clearly describe the root cause of issues (involving databases, systems, or application logic) and drive problems to resolution Provide customer support and knowledge transfer, offering necessary technical training and guidance to internal L1 teams and customers to enhance front-line problem-solving capabilities Requirements … Ability to read and understand Java application code logic to assist in log analysis and issue identification Familiar with networking fundamentals and common application service architectures Excellent logical analysis, stress resilience, and customer service mindset, with effective cross-team communication skills Preferred Qualifications (Advantages): Familiar with using ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS , , , , This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed ...

Title: IT Engineer Location: Newcastle Salary: Up to £35,000 Job Description - We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support … clients, ensuring their IT systems are running smoothly and efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/ ...

schemes under administration, as well as overriding pension legislation. - Treating information security with the utmost respect, dealing appropriately with sensitive and confidential information within Service protocol/guidelines. - Supporting service provision as appropriate and undertaking other duties commensurate with the post. - Interfacing admissions (new starters), personal changes, changes … preparation of annual benefit statements and the actuarial valuation of the pension fund. - Responding to member queries promptly, both written and oral, ensuring that service level targets and deadlines are met in this area. What we need from you: - Practical working experience in a financial/pensions or other ...

services team and motivate those around them. They are based inPreston and are operating a hybrid working model. The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm. The Software Support Engineer will be responsible … Software support for critical business systems of business customers Deployment & configuration of software applications, meeting customer requirements, delivering error free deployment and configuration Handling customer incidents, problems and requests within strict Service Level Agreements Answer questions from customers about the features and capabilities of the supported Applications ...

like-minded tech people. Should you choose to accept, your responsibilities will encompass: Sales (50%) Consult with Purchasing Team to provide quotations for service within the product/services and price ranges defined by the business. Production of contracts for services including liaison with legal functions where required Identify … assigned clients Operate as the lead point of contact for any and all matters specific to your customers Build and maintain strong, long-lasting customer relationships with multiple client stakeholders Hold regular reviews with clients in accordance with Account Management Procedure, including on-site days/visits where necessary ...

like-minded tech people. Should you choose to accept, your responsibilities will encompass: Sales (50%) Consult with Purchasing Team to provide quotations for service within the product/services and price ranges defined by the business. Production of contracts for services including liaison with legal functions where required Identify … assigned clients Operate as the lead point of contact for any and all matters specific to your customers Build and maintain strong, long-lasting customer relationships with multiple client stakeholders Hold regular reviews with clients in accordance with Account Management Procedure, including on-site days/visits where necessary ...

Systems Technician to support both internal teams and external clients. This is a varied, hands-on role covering IT support, systems administration, onboarding, and customer engagement within a fast-paced operational environment. The successful candidate will play a key role in maintaining systems, supporting users, onboarding new clients … continuously improving processes and documentation. Key Responsibilities: Provide IT systems, software, and hardware support across the business Own and manage the IT Service Desk, ensuring tickets are handled efficiently Support system administration, troubleshooting, and maintenance Onboard new clients, including system setup, data integration, and configuration Integrate customer platforms ...

various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

solution with confidence Demonstrate and deliver exceptional problem-solving and troubleshooting skills Ability to ask the right questions to gain an understanding of the customer's business Generate leads for our sales department by recommending alternative product/services that could save the customer money and time. Think … your feet and quickly research to find an answer to the customer query. Training Depending on the circumstances of the business, upon completion of the apprenticeship programme there could be a potential position of employment available. Apprenticeship Standard Customer service practitioner (level 2) Training Provider MIDDLESBROUGH COLLEGE ...

Engineer Opportunity Competitive Salary up to 40,000 Company Van with Personal Use About the Role Our client is seeking an experienced Fire & Security Service Engineer to join their growing team based in York. This is an exciting opportunity for a skilled professional to work on a diverse range … security systems across national sites. Key Responsibilities You'll be responsible for the servicing and maintenance of: The fire and security engineer will service fire alarm systems (conventional, addressable, and aspirated) The fire and security engineer will service intruder alarm systems The fire and security engineer will service ...

beyond. Our role is to keep our client’s IT infrastructure operation and secure at all times. We a committed to delivering excellence in customer service to our customers. ...

system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately. Always maintain a strong customer focus Work with the IT Technical Services Manager and wider support team to ensure any recurring technical issues are addressed and any training … ensure optimal performance. Communicate changes and updates within the organisation effectively. Experience Required: Prior experience within a first or second-line technical product or service focused support role. Microsoft Business Central Windows and Mac operating systems Microsoft Cloud Platforms, Azure AD, Entra Basic network knowledge Ability to problem solve ...

ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support … Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive ...

Description SAP Service Manager - ERP Transformation Sector: Local Government Location: Bradford, onsite 2/3 days a week Duration: 3 month contract Rate: Up to £550 per day As SAP Service Manager, you will oversee the day-to-day operation, performance, and development of the organisation … estate. You will lead a dedicated SAP support team, manage service delivery, ensure system stability, and maintain strong relationships with stakeholders and suppliers. You will also play a key part in an upcoming ERP transformation programme-supporting the planning, transition, and implementation of a new enterprise platform. This role ...

Service Manager - ERP Transformation Sector: Local Government Location: Bradford, onsite 2/3 days a week Duration: 3 month contract Rate: Up to £550 per day As SAP Service Manager, you will oversee the day-to-day operation, performance, and development of the organisation's SAP estate. … will lead a dedicated SAP support team, manage service delivery, ensure system stability, and maintain strong relationships with stakeholders and suppliers. You will also play a key part in an upcoming ERP transformation programme-supporting the planning, transition, and implementation of a new enterprise platform. This role combines operational ...

Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies. Firebrands course is delivered either online (online live instructor … world-class vendor certifications in addition to the IT Technical Sales apprenticeship. Microsoft Certified Azure Fundamentals Microsoft Certified 365 Fundamentals Masterclass 1 - Engaging the Customer Masterclass 2 - Negotiation Skills Masterclass 3 – Becoming the next top seller Key areas covered are: Communication skills Customer service IT Infrastructures Effective ...

release processes across complex environments. UK home based Candidates should be eligible for SC clearance At Capita, we live by our values: Customer First, Always; Fearless Innovation; Achieve Together; Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results. What you will … complex technical and deployment issues What we are looking for: Dynamics 365 CRM (Senior-Level Expertise) Extensive experience with Microsoft Dynamics 365 CE (Sales, Customer Service, etc.) Advanced customization and configuration: Entities, forms, views, dashboards Business rules, workflows, business process flows Strong development experience: C# plugins and custom ...

standards. You will support continuous improvement across the site through audits, inspections, investigations, and quality documentation, helping to maintain compliance, reduce waste, and ensure customer satisfaction. Responsibilities: Conduct shop floor, line, first piece, and goods-out inspections. Lead housekeeping audits and support sitewide compliance. Handle customer complaints from … Support change control processes and deviations from company procedures. Create, review, and maintain SOPs, work instructions, and quality documentation. Conduct internal audits and host customer and accreditation audits. Support the development of quality standards and process improvements. Required Skills and Experience: Previous experience in a quality role within manufacturing ...

mission to make education and qualifications more accessible. With a casual dress code and a collaborative team environment, they pride themselves on delivering excellent service, not pushy sales tactics. Their product genuinely benefits those they serve, and that's why they're the best in the market. Why Join … Looking For Strong communication skills – both written and verbal Organised and self-motivated, with a proactive approach to sales Ethical, friendly, and customer-focused Experience in a sales or customer service environment is desirable but not essential if you're a fast learner and confident ...

Your new company This organisation is a well-established and highly regarded education-focused managed service provider, working in close partnership with schools, academies and multi-academy trusts. It delivers reliable, high-quality digital and technology services that enable educational institutions to operate securely, efficiently and with confidence.Operating across … responsibilities and the operational pressures faced by schools and trusts. The organisation is values-driven and relationship-led, prioritising long-term partnerships over transactional service delivery, and they work collaboratively with leaders and staff to design practical, sustainable digital solutions that genuinely support teaching, learning and operational effectiveness. ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £27k basic salary ...

storage and backup Responsibilities: Act as the first point of contact for IT support queries via phone and email Log and manage incidents using service management tools Resolve issues in line with SLAs or escalate to second/third-line support when necessary Attend customer sites for installations …/WAN technologies (routers, switches, firewalls) Fibre optic communications VOIP, SIP, ISDN Broadband technologies (ADSL/VDSL, FTTC, FTTP, Point-to-Point) Strong customer service focus Proactive and able to work under pressure Good initiative and problem-solving skills Full UK driving license Entry requirements: 3 GCSEs ...

storage and backup Responsibilities: Act as the first point of contact for IT support queries via phone and email Log and manage incidents using service management tools Resolve issues in line with SLAs or escalate to second/third-line support when necessary Attend customer sites for installations …/WAN technologies (routers, switches, firewalls) Fibre optic communications VOIP, SIP, ISDN Broadband technologies (ADSL/VDSL, FTTC, FTTP, Point-to-Point) Strong customer service focus Proactive and able to work under pressure Good initiative and problem-solving skills Full UK driving license Entry requirements: 3 GCSEs ...