126 to 150 of 287 Customer Service Jobs in the North of England

data. Keeping accurate records and contributing to helpdesk guides and knowledge base articles. About you Youll bring a positive attitude, a patient and customer-focused approach and a genuine enthusiasm for learning. Previous professional IT experience isnt essential. Were looking for: A strong interest in IT, shown through study … organisational skills and the ability to manage multiple requests. Desirable: CompTIA A+, IT Fundamentals+ or equivalent knowledge (or working towards it); experience in a customer service role; and any familiarity with Active Directory, Microsoft 365, ticketing systems or remote support tools. Why apply? This role offers the chance ...

data. Keeping accurate records and contributing to helpdesk guides and knowledge base articles. About you Youll bring a positive attitude, a patient and customer-focused approach and a genuine enthusiasm for learning. Previous professional IT experience isnt essential. Were looking for: A strong interest in IT, shown through study … organisational skills and the ability to manage multiple requests. Desirable: CompTIA A+, IT Fundamentals+ or equivalent knowledge (or working towards it); experience in a customer service role; and any familiarity with Active Directory, Microsoft 365, ticketing systems or remote support tools. Why apply? This role offers the chance ...

data. Keeping accurate records and contributing to helpdesk guides and knowledge base articles. About you Youll bring a positive attitude, a patient and customer-focused approach and a genuine enthusiasm for learning. Previous professional IT experience isnt essential. Were looking for: A strong interest in IT, shown through study … organisational skills and the ability to manage multiple requests. Desirable: CompTIA A+, IT Fundamentals+ or equivalent knowledge (or working towards it); experience in a customer service role; and any familiarity with Active Directory, Microsoft 365, ticketing systems or remote support tools. Why apply? This role offers the chance ...

working with a large North East organisation that is continuing to invest in and grow its internal IT function. They're looking for a Service Desk Analyst to join their Durham-based team, providing hands-on 1st and 2nd line support to colleagues across the organisation. The IT function … Newcastle site when required. What you'll be doing You'll be part of the frontline IT support team, taking ownership of incidents and service requests and helping users with a broad range of day-to-day technical issues. The role will include: Providing 1st and 2nd line ...

Siemens Healthineers is seeking a Customer Service Engineer to install, troubleshoot, repair and maintain state-of-the-art medical imaging equipment at customer sites in the North West England region. This field-based role requires travel to customer locations and participation in training across Europe … USA. You will collaborate with the Customer Care Centre, perform updates, and ensure compliance with quality and safety policies while delivering high levels of customer satisfaction. #J-18808-Ljbffr ...

lead the build of prototypes and proofs of concept during a short discovery. You will turn discovery findings and architecture decisions into working service-desk and chatbot demonstrations, and guide a more junior developer. What you will do Lead the design, configuration and development of the discovery prototypes. Turn … backlog. Design the prototype's solution structure, data model, components and development standards. Build or direct the build of a structured request intake form; service-desk queues, agent views and request statuses; service level and deadline tracking; dashboards and reporting; approval and escalation workflows; and a chatbot ...

lead the build of prototypes and proofs of concept during a short discovery. You will turn discovery findings and architecture decisions into working service-desk and chatbot demonstrations, and guide a more junior developer. What you will do Lead the design, configuration and development of the discovery prototypes. Turn … backlog. Design the prototype's solution structure, data model, components and development standards. Build or direct the build of a structured request intake form; service-desk queues, agent views and request statuses; service level and deadline tracking; dashboards and reporting; approval and escalation workflows; and a chatbot ...

endpoint security, encryption, and patch management. Bring a calm, methodical approach to troubleshooting and can resolve the issues others couldn’t. Have excellent customer service skills, communicate clearly with non-technical colleagues, and take a collaborative, team-first approach. Hold certifications such as CompTIA A+ ...

event scenarios. Strong fault-finding skills with a calm, methodical approach under pressure. Experience using an ITSM ticketing system and working to SLAs. Excellent customer service and communication skills, confident supporting senior stakeholders. Desirable Skills & Qualifications: AVIXA CTS (Certified Technology Specialist) or working towards it. Manufacturer certifications, e.g. ...

services partners to deliver a robust, secure IT operations platform on 24 x 7 basis enabling Group companies to provide the highest customer service to clients. Key Roles and responsibilities : To c ontribute to the development of information management strategy and policies for the Group by planning … offer all of our employee’s fantastic company benefits, including: Pension Loyalty Awards(Recognises employees with 5, 10, 20, 30 and 40 years’ service). Employee BenefitsPlatform(Includes a Cycle to work scheme and access to a range of offers and discounts). Life Assurance Employee and customer ...

Role Tasks will include; To provide technical support; answering support queries either onsite or via phone or email. To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of user problems and be proactive when … items, their software configuration and location Support users in the use of Computer equipment by providing necessary training and advice To allocate more complex service issues to 2nd Line Support Technical Officer To arrange for external technical support where problems cannot be resolved in house Training Level 3 Information ...

days left to apply): WD30280521**What you will do**As a Technical Implementation Engineer, you will support the technical delivery of customer implementations and workplace technology solutions. Working with Technical Specialists and Project teams, you will complete software installations, system configurations, data migrations, troubleshooting activities, and technical support throughout … implementation lifecycle.This role offers an excellent opportunity to develop expertise in enterprise software, infrastructure technologies, system integrations, and customer-facing technical consulting while contributing to successful customer outcomes. **How you will do it****Technical Delivery & Support**· Complete the installation, configuration, and deployment of workplace and employee business software ...

Operations Manager in our Connectivity (Network) team is responsible for continually improving the service delivered by the M&S and its Connectivity Partners, while ensuring commercial value and effective operational oversight. This role bridges technical engineering with strategy and vendor management to ensure high availability, security, and performance … connectivity services across all M&S sites. You’ll lead from the front, supporting engineers and partners with technical escalations while driving service quality, customer satisfaction, and continuous improvement across the support function. What’s In It For You Being a part of M&S is exactly that ...

mastering basic IT literacy. Environment Stewardship: Maintain a welcoming, productive, and safe independent learning environment by confidently managing student behaviour and noise levels. Strategic Service Evolution: Take an active role in Library Service planning, incorporating emerging digital assets to ensure the library remains a modern, essential … Microsoft 365, Google Apps, and online databases). Supervisory Experience: Track record of managing small teams, handling workflows, and organising staffing rotas in a customer-facing or educational setting. Student-Centric Approach: Passionate about student success, with the patience and communication skills required to coach individuals with varying levels ...

solutions to advance our business. In this role, you will analyze and refine complex processes across various departments, including finance, technical support, delivery, and customer service. Your mission will be to develop comprehensive end-to-end systems that enhance operational efficiency. An enthusiastic and proactive approach is vital … instrumental in enabling colleagues to leverage our extensive toolset effectively. Your support will empower teams company-wide to achieve peak performance. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery is second ...

will be client facing duties from time to time for installations or pre-sales support. Working within a team of 3rdline engineers, providing ICT service call management and third line support. To manage the more complex escalated support requests from 2ndline support through to resolution. Troubleshooting and resolving high … level customer technical problems whilst updating the call management system. Installation of new solutions and software at customer premises. Supporting the sales team in solution design. Requirements Holding a current Microsoft accreditation, or other relevant vendor accreditation, as a minimum the ideal candidate will be experienced in some ...

Service Desk or Technical Support professional who enjoys solving problems and helping people? Do you have strong knowledge of Microsoft technologies and a passion for delivering excellent customer service? Would you like to develop your IT career within a global manufacturing organisation where technology plays ...

Remote Salary: Competitive, plus benefits About the company Our client is a small Microsoft partner that is growing at speed. They deliver Dynamics 365 Customer Engagement and Power Platform solutions to a loyal and expanding client base. Because the team is small, you wont be just a number here. … functional or technical consultant role as the business grows. What you will be doing Providing second and third line support across Dynamics 365 Sales, Customer Service and the wider Power Platform Investigating, diagnosing and resolving incidents and service requests within agreed SLAs Configuring entities, forms, views, business ...

security issues in a way that non-experts can understand. Efficiency is also important to succeed, as you will be managing a diverse workload. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service … triaging alerts. Familiarity with incident response and post-incident reviews. Understanding of threat intelligence and its integration into operations. Strong communication skills for handling customer calls and emails. Collaborative mindset and ability to work effectively in a team. It is advantageous but not essential to have the following certificates ...

role Support and maintain our People systems, primarily SAP SuccessFactors, ensuring they remain accurate, secure and effective for colleagues. Resolve system and self-service queries, providing guidance and support to People teams and colleagues across the business. Support system enhancements, quarterly releases and change activity, including testing, documentation … improvement within a systems environment. Strong attention to detail, with an understanding of the importance of data accuracy, security and confidentiality. Good communication and customer service skills, with the confidence to support, guide and build relationships with a range of users and stakeholders. If you feel ...

wider trust. Working across multiple sites, you'll play an important role in ensuring staff and students receive a reliable and responsive IT service, resolving day-to-day technical issues and helping schools make effective use of their technology. The role will involve supporting a broad range of hardware … need to be organised, self-motivated and comfortable managing your workload across a number of schools in the Barrow area. Strong communication and customer service skills are essential, as you'll be working closely with teaching and support staff who have varying levels of technical knowledge. A full ...

develop new skills Communicates well with a variety of people Can work independently and as part of a team Takes pride in providing excellent customer service Has strong attention to detail ...

business-critical CRM solutions while helping drive automation, innovation, and continuous improvement across the platform. Key Responsibilities : - Design, develop, support, and maintain Dynamics 365 Customer Service and Microsoft Dataverse solutions. - Build and maintain integrations between Dynamics 365 and internal/external systems using Dataverse APIs, Dynamics ...

Engineer On-site | Permanent | Competitive Salary + Benefits Our client is a well-established organisation with a strong focus on technology, operational resilience and customer service. As part of a growing IT function, they are looking for an experienced Cyber Security & Infrastructure Engineer to join their team and play ...

seeking a Service Engineer for a leading marine energy company based on Merseyside but operating globally to its maritime clients. The company provides battery and hybrid energy solutions that are used across the maritime industry. They offer products worldwide supported by remote and on-site monitoring to ensure … first-class customer service. Service Engineer - The Role This is a full-time permanent position working for an outstanding Company who will provide full training. This role covers commissioning, annual maintenance, troubleshooting, and corrective maintenance activities for Battery Energy Storage Systems. What you will do This role requires ...