126 to 150 of 191 Customer Service Jobs in the North of England

storage and backup Responsibilities: Act as the first point of contact for IT support queries via phone and email Log and manage incidents using service management tools Resolve issues in line with SLAs or escalate to second/third-line support when necessary Attend customer sites for installations …/WAN technologies (routers, switches, firewalls) Fibre optic communications VOIP, SIP, ISDN Broadband technologies (ADSL/VDSL, FTTC, FTTP, Point-to-Point) Strong customer service focus Proactive and able to work under pressure Good initiative and problem-solving skills Full UK driving license Entry requirements: 3 GCSEs ...

build relationships easily; this comes naturally to you. You have experience in customer support, strong technical aptitude and consider yourself a critical thinker with the ability to multi-task and spin lots of plates at the same time. Is this you? Key Benefits: Full time 37 Hours a week … fully trained. If working the weekend rota, you will receive the days off through the week. Free parking 4 x death in service cover Private Medical Insurance (BUPA – Individual cover) Medicash (Health Cash Plan) – individual + up to 4 children) Salary Sacrifice Pension Scheme 2 days per year ...

team in Southport. This role is perfect for someone who enjoys building PCs, setting up equipment, and solving technical problems while providing great customer service. Youll gain practical experience in IT support, hardware setup, and system configuration, all while working toward a nationally recognised Level 3 qualification. About … Were Looking For Full UK driving licence with access to a vehicle (essential) Strong interest in IT, problem solving, and technology. Good communication and customer service skills Ability to work well in a team and ask for help when needed Willingness to learn & develop new skills. Basic understanding ...

Comprehensive training will be provided to support your development in the role. Key Responsibilities Partner with the ETL Developer to ensure accurate and reliable customer data conversions Execute test conversions ahead of scheduled live migrations Conduct pre-conversion checks on customer infrastructure Review and validate data following test … conversions to confirm accuracy and completeness Apply customer-specific configurations after system installation Take part in live conversion activities, including shared responsibility for out-of-hours work Maintain conversion documentation and contribute to process improvements Communicate effectively with internal teams to support smooth project delivery Engage in ongoing learning ...

people to ensure that our 2.2 million deliveries reach the correct location. Our extensive network enables us to provide a comprehensive supply chain management service covering the whole of the UK and Ireland. Job Description As a P2P Analyst, you will ensure accurate and timely processing of supplier invoices … internal stakeholders, and support the overall efficiency of the accounts payable function. A successful P2P Analyst will always provide an excellent level of customer service to both your internal and external stakeholders offering clear and accurate communication throughout the query resolution process. Key duties of a P2P Analyst ...

people to ensure that our 2.2 million deliveries reach the correct location. Our extensive network enables us to provide a comprehensive supply chain management service covering the whole of the UK and Ireland. Job Description As a P2P Senior Analyst, you will ensure accurate and timely processing of supplier … solve whilst contributing to the overall efficiency of the accounts payable function. A successful P2P Senior Analyst will always provide an excellent level of customer service to both internal and external stakeholders offering clear and accurate communication throughout the query resolution process. Key duties of a P2P Senior ...

Customer Contact Centre Change Delivery Lead Salary: £57,500 - £65,000 per annum Location: Manchester City Centre (Hybrid - 2 days in the office per week) Initial 24 month project with a variety of fantastic benefits. Are you ready to lead a major transformation and shape the future of customer service? We're looking for an experienced leader to deliver a cutting-edge transformation programme for ou click apply for full job details ...

looking for ICT Apprentices who can combine technical skills with strong communication and customer service. This role offers hands-on experience in IT support, networking, and system integration while working toward a nationally recognised qualification. Role Investigate and communicate network requirements for upcoming projects Assist with system integration, including … internal IT systems including Office 365, user setups, password resets, and software updates Troubleshoot and resolve technical issues across hardware and software Provide excellent customer service and ensure queries are handled professionally Training Information Communications Technician Level 3 Apprenticeship Standard This role could grow into a full-time ...

customers. Key Responsibilities Lead on Safety Performance by setting an exceptional example to colleagues across functions, challenging others when required. Deliver a first-class service to our customers The management and execution of LV & HV Capital Projects and Switchgear Maintenance, which may include cable overlays, switchgear replacement and overhead … produce and interpret spreadsheets and to produce MI reports Have experience of training and mentoring engineering and industrial staff Be focussed on providing exceptional customer service Be an excellent written and verbal communicator Hold a full UK driving licence (Essential) What SP ENWL offer As a vital team ...

Apprentice Responsibilities: Serve as the first point of contact for IT-related issues within the company. Respond promptly to support requests alongside the managed service provider. Troubleshoot hardware, software, network, and mobile device issues. Assist with installation, configuration, and maintenance of IT systems and peripherals. Support user account management … with strong interpersonal skills. Additionally the following experience would be beneficial: Basic understanding of computer hardware, operating systems, and common applications. Previous experience in customer service or technical support. Understanding of health & safety and compliance requirements. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ ...

business systems across the group. The goal: to reduce labour-intensive processes and implement scalable, data-driven platforms that improve operational performance and customer outcomes. You will play a pivotal role in shaping the future of the organisations IT and data infrastructure, with a clear trajectory toward taking ownership … accuracy, consistency, and speed Ensure secure and reliable data flow between devices, platforms, and teams AI & Advanced Analytics Identify opportunities to embed AI into customer service, reporting, and forecasting Collaborate with internal and external data teams to deliver smart, scalable solutions Ensure new tools come with full documentation ...

remote working with occasional hybrid travel Competitive pension contributions and a comprehensive benefits package Key Responsibilities: Architect and implement robust Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead technical architecture throughout the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop ...

with stakeholders across the business to understand key problem statements and then translate these into opportunities. Your passion to deliver a high level of customer service will help to keep customers coming back will be key to your success and will be at the heart of every project … vision you deliver - whether that's across market share growth, EBITDA improvement or customer experience. Applicants will be based in our head office, situated in the Bradford area for a minimum of three days per week. There may also be times when you would need to travel further ...

seeking a proactive, commercially minded Account Manager to join their team. This is a key role responsible for ensuring clients receive exceptional service, while also identifying opportunities to add further value. Are you an experienced Account Manager looking to take ownership of a portfolio of established clients … thrive in a customer-focused role where you can build strong relationships, drive revenue growth, and collaborate with multiple internal teams? If so, this opportunity could be perfect for you. The Role: As an Account Manager, you will act as the primary point of contact for your assigned customers ...

seeking a proactive, commercially minded Account Manager to join their team. This is a key role responsible for ensuring clients receive exceptional service, while also identifying opportunities to add further value. Are you an experienced Account Manager looking to take ownership of a portfolio of established clients … thrive in a customer-focused role where you can build strong relationships, drive revenue growth, and collaborate with multiple internal teams? If so, this opportunity could be perfect for you. The Role: As an Account Manager, you will act as the primary point of contact for your assigned customers ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £26k basic salary ...

seeking a proactive, commercially minded Account Manager to join their team. This is a key role responsible for ensuring clients receive exceptional service, while also identifying opportunities to add further value. Are you an experienced Account Manager looking to take ownership of a portfolio of established clients … thrive in a customer-focused role where you can build strong relationships, drive revenue growth, and collaborate with multiple internal teams? If so, this opportunity could be perfect for you. The Role: As an Account Manager, you will act as the primary point of contact for your assigned customers ...

various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability ...

user support, onboarding new starters, laptop staging, and providing high-quality VIP support. This position places a strong emphasis on communication, proactiveness, and customer service rather than deep technical expertise. Key Responsibilities Provide on-site IT and desk-side support to office users Assist new joiners , including laptop … support as required Support general ad-hoc IT requests Skills & Experience Previous experience in an IT support/desktop support role Excellent communication and customer-facing skills Proactive, reliable, and comfortable working independently Confident supporting users at all levels ...

speaking with customers, and turning technical requirements into real-world solutions? If you're looking for a role that blends engineering expertise with consultative customer engagement, this is a brilliant place to start your career. We're looking for an enthusiastic and solution-driven Graduate Application Engineer to join … supportive and forward-thinking team in Runcorn. If you have a passion for engineering and some experience in customer service, technical support, or internal sales, we'll help you grow into a confident technical specialist. What You'll Be Doing As a Graduate Application Engineer ...

brand-new opportunity for an E-Commerce Manager to take ownership of all the online sales channels. You’ll be shaping digital strategy, optimising customer journeys, and implementing best-in-class practices across all five websites. If you’re commercially driven and thrive in fast-paced environments, this … What you’ll be doing - Driving online sales growth and delivering a clear e-commerce strategy - Managing website performance, usability, and product listings - Enhancing customer journeys from search to checkout - Using analytics to spot opportunities and report on KPIs - Collaborating with marketing on PPC, email, and social campaigns - Working ...

payrolls with exceptional accuracy Mentor and guide junior payroll staff and trainees in best practices Liaise with clients to resolve payroll queries, ensuring excellent customer service Ensure strict compliance with current payroll legislation Lead by example within a collaborative and high-performing team What we’re looking ...

maintain accurate stock availability and lead times. Support Marketing by ensuring promotional assets are attached to the correct products and categories. Communicate with Customer Service on product-related queries or corrections. Skills & Attributes Strong attention to detail with a methodical approach to tasks. Excellent organisational and time management ...

incredibly well and they're looking to bring in a Salesforce specialist to manage the on-going refinement of the product across their large, customer-service function.Essentially, you will act as the conduit between stakeholders and the development team. You'll have the ability to gather requirements ...