126 to 150 of 380 Customer Service Jobs in the North of England

flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based … and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Don’t miss More ❯

flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based … and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Don’t miss More ❯

flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based … and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Don’t miss More ❯

flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based … and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Don’t miss More ❯

flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based … and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Don’t miss More ❯

flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based … and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need for field engineer callouts Prioritise workload to ensure contractual deadlines are met Handle customer calls with professionalism, meeting internal service standards Work closely with customer service and scheduling teams Deliver accurate, timely information to engineers and customers Don’t miss More ❯

platforms. Assisting with user onboarding, device deployment, and system configuration. Maintaining network connectivity, security, and backup solutions. Participating in IT projects including system upgrades and security enhancements. Delivering excellent customer service and clear communication across all levels of the business. What We’re Looking For We’re looking for someone with a solid foundation in IT support and More ❯

An exciting opportunity has arisen for an ambitious E-Commerce Trading Specialist to join a fast-growing online retail business with an international customer base. This is a pivotal role within a close-knit digital team, ideal for someone commercially minded, analytical, and passionate about driving online sales and customer experience. You ll play a hands-on role … at its best maintaining competitive pricing, optimising product pages and categories, supporting promotional activity, and analysing performance to identify trading opportunities. You ll work closely with digital, marketing, and customer teams, helping deliver a seamless online experience from first click to delivery. This is a great time to join the business is investing in new technology and digital growth … collections on the website. Monitor competitor activity and flag commercial opportunities. Support promotional campaigns, product launches, and seasonal updates. Merchandise category and landing pages to drive visibility and conversion. Customer Experience Provide excellent customer service via email, chat, and occasionally phone. Ensure product and order information is clear and accurate. Identify recurring issues and feed improvements into More ❯

roll out of additional functionality to ensure full benefits realisation of the eRostering system including the payroll interface, competencies, employee on-line and Loop app. To provide an effective, customer focussed eRostering support service, ensuring all users are adequately trained and able to fully utilise the system; ensuring data is kept up to date and that changes are … and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care … and really value people in our organisation, view our Allyship video on YouTube to find out more: https://youtu.be/WMJSkLoTk4Q The main terms and conditions of service can be found here: https://www.nhsemployers.org/publications/tchandbook Job description Job responsibilities Please view the attached job description and person specification to view the full More ❯

on networking and Microsoft environments. The role involves troubleshooting IT issues, assisting end-users, and escalating more complex problems when required. A strong emphasis is placed on delivering outstanding customer service and adhering to ITIL best practices. Role Incident and Service Request Management: Respond to and resolve incoming incidents and service requests via phone, email, or More ❯

1. Lead the end-to-end delivery of the Economy & Funding Team Customer Relationship Management (CRM) system in accordance with agreed project governance, scope and objectives. 2. Develop and maintain detailed project plans, timelines, and documentation to ensure delivery within agreed timescales, budgets and quality standards. 3. Act as primary liaison between the ICT team, Economy and Funding Manager … and end users to ensure clear communication and coordinated delivery of project activities. 4. Gather, analyse, and document CRM requirements in collaboration with service users to ensure the CRM system meets operational and customer service needs. 5. Coordinate and oversee system configuration, testing, and quality assurance activities to ensure functionality aligns with specified requirements. 6. Manage change … alignment, transparency, and support from the key stakeholders. 9. Monitor and report on project progress, risks, and issues, providing regular updates to management. 10. Work collaboratively with the ICT service to ensure integration of the CRM system with existing digital platforms and business systems. 11. Support the transition from project delivery to business-as-usual operations, ensuring appropriate handover More ❯

2nd/3rd Line Support Engineer – £28,000/£35,000 per annum – Warrington Principal IT are working with a fast-growing managed service provider with offices in Dorset, Wiltshire and Merseyside that are looking for a 2nd/3rd line IT support engineer to join their team. In this role you will play a vital part in supporting … hands-on technical role focused on delivering high-quality support, resolving complex issues, and ensuring the smooth operation of client systems. You’ll be a key part of our service delivery team, helping clients get the most of their IT systems while contributing to our reputation. Key Responsibilities/Skills: Technical Support & Issue Resolution Provide 2 and 3 line … support across client environments, resolving escalated and complex issues. Take ownership of user problems, ensuring timely resolution and clear communication throughout. Log and manage service tickets, ensuring accurate documentation and updates. Liaise with clients, colleagues, and third-party vendors to troubleshoot and resolve issues. Maintenance and Monitoring Perform regular maintenance of client networks, systems, and services using RMM tools. More ❯

2nd/3rd Line Support Engineer – £28,000/£35,000 per annum – Warrington Principal IT are working with a fast-growing managed service provider with offices in Dorset, Wiltshire and Merseyside that are looking for a 2nd/3rd line IT support engineer to join their team. In this role you will play a vital part in supporting … hands-on technical role focused on delivering high-quality support, resolving complex issues, and ensuring the smooth operation of client systems. You’ll be a key part of our service delivery team, helping clients get the most of their IT systems while contributing to our reputation. Key Responsibilities/Skills: Technical Support & Issue Resolution Provide 2 and 3 line … support across client environments, resolving escalated and complex issues. Take ownership of user problems, ensuring timely resolution and clear communication throughout. Log and manage service tickets, ensuring accurate documentation and updates. Liaise with clients, colleagues, and third-party vendors to troubleshoot and resolve issues. Maintenance and Monitoring Perform regular maintenance of client networks, systems, and services using RMM tools. More ❯

2nd/3rd Line Support Engineer – £28,000/£35,000 per annum – Warrington Principal IT are working with a fast-growing managed service provider with offices in Dorset, Wiltshire and Merseyside that are looking for a 2nd/3rd line IT support engineer to join their team. In this role you will play a vital part in supporting … hands-on technical role focused on delivering high-quality support, resolving complex issues, and ensuring the smooth operation of client systems. You’ll be a key part of our service delivery team, helping clients get the most of their IT systems while contributing to our reputation. Key Responsibilities/Skills: Technical Support & Issue Resolution Provide 2 and 3 line … support across client environments, resolving escalated and complex issues. Take ownership of user problems, ensuring timely resolution and clear communication throughout. Log and manage service tickets, ensuring accurate documentation and updates. Liaise with clients, colleagues, and third-party vendors to troubleshoot and resolve issues. Maintenance and Monitoring Perform regular maintenance of client networks, systems, and services using RMM tools. More ❯

2nd/3rd Line Support Engineer – £28,000/£35,000 per annum – Warrington Principal IT are working with a fast-growing managed service provider with offices in Dorset, Wiltshire and Merseyside that are looking for a 2nd/3rd line IT support engineer to join their team. In this role you will play a vital part in supporting … hands-on technical role focused on delivering high-quality support, resolving complex issues, and ensuring the smooth operation of client systems. You’ll be a key part of our service delivery team, helping clients get the most of their IT systems while contributing to our reputation. Key Responsibilities/Skills: Technical Support & Issue Resolution Provide 2 and 3 line … support across client environments, resolving escalated and complex issues. Take ownership of user problems, ensuring timely resolution and clear communication throughout. Log and manage service tickets, ensuring accurate documentation and updates. Liaise with clients, colleagues, and third-party vendors to troubleshoot and resolve issues. Maintenance and Monitoring Perform regular maintenance of client networks, systems, and services using RMM tools. More ❯

Market Leader, growing in EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from … Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email+ Providing an accurate, efficient and customer-focused response+ Escalating issues to 2nd line support when necessary+ Delivering excellent verbal and written communication and always helping to find a resolution+ Responding and assisting more advanced software … informed of progress+ Assisting the Support Manager in the management of support for clients through Zoho Desk and CRM What will you bring? + Experience of working in a customer-facing IT office environment or software support role+ Proven ability to proactively address customer concerns and exceed expectations+ Passion for real-time problem solving and troubleshooting complex problems+ More ❯

Market Leader, growing in EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from … IT Support Engineer: + Effectively responding to first-line support queries from customers using the company s software via phone call and email + Providing an accurate, efficient and customer-focused response + Escalating issues to 2nd line support when necessary + Delivering excellent verbal and written communication and always helping to find a resolution + Responding and assisting … of progress + Assisting the Support Manager in the management of support for clients through Zoho Desk and CRM What will you bring? + Experience of working in a customer-facing IT office environment or software support role + Proven ability to proactively address customer concerns and exceed expectations + Passion for real-time problem solving and troubleshooting More ❯

in the office occasionally (you must be commutable within the Manchester/Liverpool area). About you: You have experience in a similar Technical Support/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows Desktop You're collaborative and … pragmatic with great communication and customer service skills Ideally you will hold SC Clearance (or be able to achieve it i.e. UK citizen for 5 years plus) You have experience of working similar night shift patterns What's in it for you: Salary to £40k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to More ❯

prioritisation are second nature to you You're analytical and have problem-solving skills with the ability to adopt a logical approach to resolving problems You've got great customer service skills. After all our customers are key! You've got strong numeracy and literacy skills You're not fazed by computers and software. Competent in Microsoft applications … particularly Excel. Behaviours: You're customer focused and passionate about achieving the right customer outcomes. After all people are at the heart of everything we do! You're self-motivated, proactive and enthusiastic You've a flexible approach to work and adopts a positive attitude, embracing, embedding and incorporating the Company values You're passionate about reducing the More ❯

broad range of industrial services, including waste removal and infrastructure cleaning solutions. Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across … divisions to identify other opportunities, especially within waste treatment and disposal through other sites across the business group. Collaborate with Account Managers, Admin Staff, and Operations to ensure seamless service delivery and contract management. Manage the tender process, including document reviews, financial analysis, and ensuring compliance with Tender Governance procedures. Monitor market trends, competitors, and relevant industry developments to … inform business strategy. Manage projects, inquiries, and customer communications while ensuring compliance with health, safety, and environmental standards. Promote a safety-first culture and actively contribute to the company's health, safety, and environmental initiatives. Represent the business at stakeholder events and ensure compliance with company policies, including security, data protection, and equal opportunities. This is an exciting opportunity More ❯

arron McCann Ltd is an independent IT service provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. Main Duties and responsibilities: Carry out technical site visits as required for repairs on IT equipment Diagnose and … outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on-call cover during evenings and weekends on a rotational basis There is a requirement to work at various heights, therefore, the ability to carry out work using … other such equipment is a requirement Skills, Knowledge & Experience: Essential: Experienceof maintaining and installing EPoS equipment Detailed knowledge of computer hardware (EPoS, PC's, IP networks, WiFi networks and Service Hardware) Planning and organisational skills; able to establish efficient and appropriate plans, and adapt quickly and effectively too unexpected changes Customer service; understands and responds to customer More ❯

arron McCann Ltd is an independent IT service provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. Main Duties and responsibilities: Carry out technical site visits as required for repairs on IT equipment Diagnose and … outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on-call cover during evenings and weekends on a rotational basis There is a requirement to work at various heights, therefore, the ability to carry out work using … other such equipment is a requirement Skills, Knowledge & Experience: Essential: Experienceof maintaining and installing EPoS equipment Detailed knowledge of computer hardware (EPoS, PC's, IP networks, WiFi networks and Service Hardware) Planning and organisational skills; able to establish efficient and appropriate plans, and adapt quickly and effectively too unexpected changes Customer service; understands and responds to customer More ❯

Familiarity with Freshservice or similar ITSM tools. Experience supporting Mimecast or other email security systems. Basic understanding of networking fundamentals (TCP/IP, DNS, VPN). Excellent communication and customer service skills. Desirable Skills Exposure to Intune or other device management tools. Scripting or automation (PowerShell) for routine tasks. More ❯

Familiarity with Freshservice or similar ITSM tools. Experience supporting Mimecast or other email security systems. Basic understanding of networking fundamentals (TCP/IP, DNS, VPN). Excellent communication and customer service skills. Desirable Skills Exposure to Intune or other device management tools. Scripting or automation (PowerShell) for routine tasks. More ❯

Familiarity with Freshservice or similar ITSM tools. Experience supporting Mimecast or other email security systems. Basic understanding of networking fundamentals (TCP/IP, DNS, VPN). Excellent communication and customer service skills. Desirable Skills Exposure to Intune or other device management tools. Scripting or automation (PowerShell) for routine tasks. More ❯