151 to 175 of 287 Customer Service Jobs in the North of England

prevention documentation and recommendations to customers based on defined procedures and analyst experience. Document and adhere to processes related to security monitoring procedures. Provide customer service that always exceeds our customers’ expectations. Initiate escalation procedures to counteract potential threats, vulnerabilities, and threat actors. Compile and review service ...

technical team. Role Provide technical support to internal users, either onsite, by telephone or by email To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of user problems and be proactive when dealing with … software or hardware problems detected Support colleagues in using computer equipment by providing appropriate guidance and advice To escalate more complex service issues to the relevant IT Support member To escalate non-IT issues internally where required To arrange for external technical support where problems cannot be resolved ...

services partners to deliver a robust, secure IT operations platform on 24 x 7 basis enabling Group companies to provide the highest customer service to clients. Key Roles and Responsibilities To contribute to the development of information management strategy and policies for the Group by planning and implementing … Allowance included 28 days holiday including Bank holiday. Benefits Pension Loyalty Awards (Recognises employees with 5, 10, 20, 30 and 40 years’ service). Employee Benefits Platform (Includes a Cycle to work scheme and access to a range of offers and discounts). Life Assurance Employee and customer ...

weekends) Love Tech? Love Sales? Join Sony. Turn conversations into sales and bring world-class technology to life.We're looking for an energetic and customer-focused Sony Sales Adviser to represent one of the world's most recognised consumer electronics brands. If you're passionate about technology, enjoy connecting … hourly rateExclusive discounts on Sony productsCareer progression opportunities Supportive, energetic, and high-performing team culture What you'll be doing: Drive sales & deliver amazing customer experiences Engage customers with confidence and enthusiasm Understand customer needs and recommend tailored solutions Demonstrate Sony's latest TVs and home entertainment products ...

weekends) Love Tech? Love Sales? Join Sony. Turn conversations into sales and bring world-class technology to life.We're looking for an energetic and customer-focused Sony Sales Adviser to represent one of the world's most recognised consumer electronics brands. If you're passionate about technology, enjoy connecting … hourly rateExclusive discounts on Sony productsCareer progression opportunities Supportive, energetic, and high-performing team culture What you'll be doing: Drive sales & deliver amazing customer experiences Engage customers with confidence and enthusiasm Understand customer needs and recommend tailored solutions Demonstrate Sony's latest TVs and home entertainment products ...

stakeholder management, communication, and report-writing skills. Proven budgeting, planning, organisational, and project management capability. Results-driven with strong problem-solving, creative thinking, and customer service skills. Self-motivated with effective time management and a commitment to continuous learning. Adaptable and able to perform effectively under pressure. Experience … managing teams, business change initiatives, external suppliers, and ServiceDesk platforms. Willingness to travel between sites as required. Valid UK Driving License Knowledge of ITIL service management best practice Experience working for a house builder Why work for us? Competitive rates of pay Smart Holidays Company Pension Scheme Cycle ...

Title: IT Engineer Location: Newcastle Salary: Up to £35,000 Job Description - We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support … clients, ensuring their IT systems are running smoothly and efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/ ...

engineers to join our expanding team. We deliver industry-leading fire and security solutions across commercial and residential sectors, providing our customers with exceptional service, technical expertise, and peace of mind. As part of our continued growth, we are looking for engineers who take pride in their workmanship, enjoy … solving technical problems, and are committed to delivering first-class customer service. At AKD, we invest heavily in our people through ongoing manufacturer and industry training, ensuring our engineers remain up to date with the latest technologies, standards, and regulations. The Role You will be responsible for the installation ...

Technical Support Lead/Technical Support Team Leader £35,000 - £40,000 + Career Progression + Leadership Role + Customer-Focused Team + On-Site Parking Leeds (Commutable from: Leeds, Bradford, Wakefield, Huddersfield, Dewsbury, Morley, Pudsey, Halifax) Are you a Technical Support Lead, Support Team Leader or Service Desk Team Leader from a hardware and software background, looking for a role where you can take real ownership of a customer-facing support function and be recognised as the technical point of contact for the team? This is a brilliant opportunity to join a growing, market-leading ...

enthusiastic and proactive approach is vital as you'll be instrumental in helping drive technical innovation and allowing the company to achieve peak performance. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service … passes and much more! Health Cash Plan Cycle to Work Scheme Network Benefits Employee Assistance Program Enhanced Annual Leave Entitlement (increasing with length of service) Enhanced Maternity, Paternity and Parental Schemes Enhanced Pension Scheme Tech Purchase Scheme Electric Vehicle Salary Sacrifice Scheme Employee referral scheme New business referral scheme ...

guidance on a range of technical issues across the project's activities. Take responsibility for providing a comprehensive, enthusiastic and high quality IT Support service to project staff, external stakeholders, associated facilities and IT equipment. Be a point of escalation for all IT matters within your specific projects. Write … both written and verbal, communicating to staff at all levels the organisation’s strategic plan and their personal contribution towards it. Application & Interview Excellent customer service skills, with experience of being a highly visible member of an IT team, responding efficiently to enquiries. Interview Ability to develop creative ...

workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. Together, we form the beating heart of Fenwick, driving forward our vision for excellence ...

with leading brands such as AO, Argos, Boohoo, John Lewis and Lloyds Bank. Over 5 million UK customers are supported by our award‐winning customer service. #J-18808-Ljbffr ...

ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support … Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive ...

Omanexpo, the China National Convention Center, the Porsche Experience Center in Germany and the Sydney Opera House. We are seeking a detail-oriented and service-driven Sales Operations Analyst to support the day-to-day operational needs of our Sales organization. This role serves as a key partner … Account Executives, Customer Success Managers, Finance, and Revenue Operations by maintaining CRM data quality, supporting quote generation and approvals, administering sales tools, and helping ensure a smooth and efficient sales process. The ideal candidate is highly organized, systems-minded, and enjoys solving operational challenges while delivering excellent internal customer ...

providing them with a world class experience Maintain active engagement with new and existing customers through creative follow-up communications designed to increase customer interest in BT Achieve monthly quotas of sourced qualified opportunities Enter prospect information into Salesforce. Enhance product knowledge through regularly attending training sessions. Support marketing … Strong desire to be in technology sales Strong problem-solving skills High energy and positive attitude Ability to take initiative Solid phone, prospecting, sales, customer service, and interpersonal skills Nice To Have Knowledge of Customer Relationship Management tool Familiarity with Software/Cybersecurity Better Together Diversity. Inclusion. ...

Broadband support who is keen to specialise in SIP and VoIP technologies. Key Responsibilities: Provide technical support for VoIP systems, including troubleshooting and resolving customer issues related to SIP trunks, call quality, and connectivity. Configure, monitor, and maintain VoIP infrastructure, including IP phones, PBX systems, and gateways. Respond … manage support tickets, ensuring timely resolution and excellent customer service. Assist customers with the installation, configuration, and troubleshooting of VoIP hardware and software. Identify and diagnose network-related issues affecting VoIP services. Collaborate with internal teams to escalate complex issues when necessary. Document solutions, procedures, and best practices ...

Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products. WeCare -24/7 GP, wellbeing advice & support service Hybrid working (Typically Monday-Wednesday working in-office and Thursday & Friday working from home) About the role As our Senior D365 Functional Analyst, you will … stability across day-to-day operations. Working at the heart of Fenwick's technology function, you will collaborate closely with our Business Intelligence, DevOps, Service Operations and Testing teams to deliver system enhancements, troubleshoot complex issues, support releases, improve reporting capabilities and drive continuous improvement across the application landscape. ...

years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. The Role We're looking for an experienced Fire Systems Technician … fire alarm systems, including Gent, Advanced, Kentec and other leading manufacturers, ensuring systems remain compliant, operational and fit for purpose while delivering excellent customer service. Benefits Competitive salary. Door-to-door travel, overtime and call-out payments. Company vehicle, fuel card and PPE. 25 days holiday plus bank holidays ...

weekends) Love Tech? Love Sales? Join Sony. Turn conversations into sales and bring world-class technology to life.We're looking for an energetic and customer-focused Sony Sales Adviser to represent one of the world's most recognised consumer electronics brands. If you're passionate about technology, enjoy connecting … Sony productsRetail discounts for top brandsCareer progression opportunities Supportive, energetic, and high-performing team culture What you'll be doing: Drive sales & deliver amazing customer experiences Engage customers with confidence and enthusiasm Understand customer needs and recommend tailored solutions Demonstrate Sony's latest TVs and home entertainment products ...

Love Tech? Love Sales? Join Sony. Turn conversations into sales and bring world-class technology to life. We're looking for an energetic and customer-focused Sony Sales Adviser to represent one of the world's most recognised consumer electronics brands. If you're passionate about technology, enjoy connecting … Retail discounts for top brands Career progression opportunities Supportive, energetic, and high-performing team culture What you'll be doing: Drive sales & deliver amazing customer experiences Engage customers with confidence and enthusiasm Understand customer needs and recommend tailored solutions Demonstrate Sony's latest TVs and home entertainment products ...

Love Tech? Love Sales? Join Sony. Turn conversations into sales and bring world-class technology to life. We're looking for an energetic and customer-focused Sony Sales Adviser to represent one of the world's most recognised consumer electronics brands. If you're passionate about technology, enjoy connecting … Retail discounts for top brands Career progression opportunities Supportive, energetic, and high-performing team culture What you'll be doing: Drive sales & deliver amazing customer experiences Engage customers with confidence and enthusiasm Understand customer needs and recommend tailored solutions Demonstrate Sony's latest TVs and home entertainment products ...

supporting network devices, PCs and servers, and handling on-site visits across the UK. You will troubleshoot, perform site surveys, and assist with customer changes and rollouts while maintaining excellent customer service and communication. A full UK driving licence is required. #J-18808-Ljbffr ...

accessories Stationary, corporate merchandise, printing and office equipment Staff properties, staff cars, hire cars and PPE Managing the internal help desk system and processing service requests Maintaining the internal asset database to ensure accuracy of equipment Processing all new starter requests and providing equipment as requested Processing all leaver … line with contractual agreements Consideration will be given to applications who can demonstrate reasonable skills and experience working within a procurement environment utilising a service desk, procurement and asset management tools. Candidate will need excellent customer service skills, excellent organisational, written, and oral communication skills along with ...

time management skills A strong desire to learn new skills. Able to work to tight deadlines Problem solving skills within an IT environment Strong Customer Service ethos. “Can do” mentality. Aptitude for learning quickly and with minimal instruction. A flexible approach to the provision of support services ...