26 to 50 of 212 Customer Service Jobs in the North of England

Field Service IT Technician

Hiring Organisation
Apogee Corporation**
Location
Chester, Cheshire, North West, United Kingdom
Employment Type
Contract
with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will ...

Field Service IT Technician

Hiring Organisation
Apogee Corporation**
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Contract
with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will ...

Field Service IT Technician

Hiring Organisation
Apogee Corporation**
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will ...

Field Service IT Technician

Hiring Organisation
Apogee Corporation**
Location
Preston, Lancashire, North West, United Kingdom
Employment Type
Permanent
with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will ...

Field Service IT Technician

Hiring Organisation
Apogee Corporation**
Location
Preston, Lancashire, North West, United Kingdom
Employment Type
Contract
with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will ...

IT Service Delivery Manager

Hiring Organisation
vertex-it-solutions
Location
Moor Row, Cumbria, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £55,000 per annum
seeking an experienced Service Delivery Manager to join our growing team and take ownership of service delivery operations across multiple customer sites. This is a hands-on leadership role where you will be responsible for managing service performance, supporting operational teams, driving continuous improvement, and ensuring … exceptional customer satisfaction. Based primarily at Westlakes Science & Technology Park in Whitehaven, you will also provide leadership and support to a team located in Warrington, requiring occasional travel to maintain strong engagement and operational oversight. This role would suit an experienced IT service professional with a strong customer ...

Team Leader - Customer Communications

Hiring Organisation
ADAPTABLE RECRUITMENT LTD
Location
Liverpool, Merseyside, North West, United Kingdom
Employment Type
Permanent
Salary
£30,000
Team Leader - Customer Communications Location: Liverpool (hybrid/office-based) Salary: Starting from £34,917 Hours: 35.75 per week, Monday-Friday (08:00-18:00) A well-established, purpose-driven organisation based in Liverpool is seeking a Team Leader - Customer Communications to join its growing customer operations … function. This is an exciting opportunity to lead a high-performing team in a regulated environment, driving excellent customer outcomes across digital channels. Working within a supportive and people-focused culture, you will play a key role in shaping how customers are supported through modern communication platforms, ensuring every ...

IT Support Technician Apprentice

Hiring Organisation
Blackdown Education Partnership
Location
Egremont Road, Trull, Taunton, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£15,392 a year
responding to helpdesk requests, and supporting users across a range of devices and systems commonly used in Primary settings. You will also contribute to service improvements and develop your skills in line with best practice and national standards. Main Duties and Responsibilities: Provide first-line IT support to staff … Infrastructure: Assist with basic network support, including: Wired and wireless connectivity issues Device network configuration Reporting faults to senior staff or third parties Helpdesk & Customer Service Log, monitor and update incidents using the trust’s IT helpdesk system, ensuring accurate records and timely resolution Communicate clearly with users ...

Mac Support Specialist

Hiring Organisation
Apache Associates
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £40,000 per annum
currently partnering with a growing and highly regarded Mac-focused Managed Service Provider (MSP) in Manchester that is looking to add a talented Mac Support Specialist to its expanding technical team. This is an excellent opportunity for a passionate Apple professional with proven Mac support experience who enjoys solving … technical challenges, delivering exceptional customer service, and developing their skills within a specialist Apple environment. The business is committed to investing in its people and offers funded professional certifications within your first six months. The Role As a Mac Support Specialist, you'll provide 1st and 2nd line ...

Microsoft Dynamics Developer

Hiring Organisation
Erin Associates
Location
Penrith, Cumbria, North West, United Kingdom
Employment Type
Permanent
Salary
£50,000
looking to add a Microsoft Dynamics 365 Engineer to an established delivery team. You will work closely with stakeholders to deliver scalable CRM and customer service solutions across the Microsoft platform. Responsibilities of the Microsoft Dynamics 365 Developer: Configure, develop, and support solutions within Dynamics 365 Sales … Customer Service Deliver development work across the Microsoft Power Platform including model-driven apps, Power Automate, and Logic Apps Build and maintain integrations using Azure services such as Azure Functions, Service Bus, and REST APIs Extend Dynamics 365 functionality using plugins, JavaScript, and Power Platform extensibility Produce ...

Customer Service Advisor

Hiring Organisation
Reed Talent Solutions
Location
Wakefield, West Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£13.45 per hour
data security, and emerging technologies. If you're someone who enjoys helping people, has a natural interest in technology, and thrives in a busy, customer-focused environment, then apply below! Why This Role? Hourly Rate- £ 13.45, PAYE, paid weekly Location: Wakefield WF1 2UF (on site full-time) Start date … partner. Where Shifts Work for You Monday- Friday, 9am-5pm/8am- 4pm Why Your Skills Matter In this role we are looking for: Customer Service & Communication- Ability to speak clearly and professionally with users, showing empathy and patience while resolving issues over the phone. Call Handling & Ticket ...

Apprentice Safety & Security Engineer

Hiring Organisation
North-PB
Location
Newcastle upon Tyne, Tyne and Wear, United Kingdom, Usworth, Tyne & Wear
Employment Type
Permanent
Salary
£18000/annum Career Development , Training
business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will report … Voice Alarm systems. Assist senior engineers with Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Develop an understanding of site plans, to allow installs to take part based on site survey documentation. Complete documentation in line with company ...

Network Field Services Engineer

Hiring Organisation
Roc Technologies
Location
Preston, Lancashire, North West, United Kingdom
Employment Type
Permanent
Network Field Services Engineer, Preston Roc Technologies is seeking a highly motivated and customer-focused Network Field Service Engineer to join our dedicated on-site team in Preston. This is a hands-on, operational role responsible for maintaining and supporting our client's network infrastructure, ensuring contractual service levels are consistently achieved and delivering an exceptional customer experience. You will play a key role in installing, maintaining, troubleshooting, and supporting network equipment across the campus environment. If you have strong networking skills, enjoy solving technical challenges, and thrive in a customer-facing environment ...

Customer Service Advisor

Hiring Organisation
GoFibre Broadband Limited
Location
Berwick-Upon-Tweed, Northumberland, North East, United Kingdom
Employment Type
Permanent
Salary
£26,000
days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching Were looking for a friendly, organised and proactive Customer Services Advisor to join our team. Youll be the first point of contact for our customers, helping them get connected, stay connected … WILL BE WORKING ON Handle a mix of calls, emails and chats, resolving issues and answering queries Leaving a great impression with every customer interaction Responding to customer enquiries via phone, email and live chat Supporting customers with installations, service questions and account questions Troubleshooting basic service ...

Customer Contact Specialist

Hiring Organisation
Mpeople Recruitment
Location
Hapton, Burnley, Lancashire, England, United Kingdom
Employment Type
Temporary
Salary
£12.71 - £14.27 per hour
Customer Contact Specialist Burnley Temporary 6–12 month contract (subject to review) £12.71 per hour rising to £14.27 per hour Working Hours: Monday to Friday, 37.5 hours per week (between 8:30am – 5:30pm) Benefits: Generous annual leave (28 days rising to 36 days after 12 weeks) Hybrid working … trained and approved Excellent overall benefits package Please note: A DBS check is required for this role Mpeople Recruitment are currently recruiting for a Customer Contact Specialist to join a busy and supportive team based in Burnley. This is a fantastic opportunity for someone with strong customer service ...

Branch & Business Development Manager

Hiring Organisation
Winsearch
Location
City, Sheffield, United Kingdom
Employment Type
Permanent
Salary
GBP 60,000 Annual
someone who wants more than just managing an established branch. The successful candidate will play a key role in driving business growth, developing new customer relationships, managing branch operations and supporting future expansion plans. You'll have the autonomy to make an impact, influence strategy and help shape … future direction of a growing business. Key Responsibilities Business Development & Sales Generate new business through outbound sales activity, networking and customer visits Develop and manage key customer accounts Build strong relationships with contractors, installers, service companies and trade customers Prepare quotations and convert enquiries into profitable orders ...

Service Desk Analyst

Hiring Organisation
Nigel Wright Group
Location
County Durham, England, United Kingdom
Employment Type
Contractor
Contract Rate
£25,000 per annum
Role The Service Analyst acts as the front line of IT support, providing high-quality technical assistance and customer service across the organisation. The role is responsible for logging, triaging, and resolving incidents and service requests, acting as a user advocate and ensuring issues are managed … through to resolution in line with ITIL best practices, service levels, and security standards.This role is FTC to end of Jan 2027 where most days will be onsite near Darlington. Essential for the role Experience working in an IT service desk, desktop support, or technical support role Strong ...

Service Desk Analyst

Hiring Organisation
Leeds Teaching Hospitals
Location
Leeds, LS9 7TF, United Kingdom
Salary
£25760.00 to £27476.00
summary Our Service Desk team sits within 1st Level Operations, working closely alongside the N365 and Digital System support team. Together, we provide a critical front-line IT support function for the Trust, ensuring staff have reliable access to the systems they need to deliver safe and effective patient … care. The Service Desk is a lively and supportive environment. While the workload can be demanding, especially during major incidents, the atmosphere remains positive and team focused. Main duties of the job Are you ready to use your customer service skills and IT knowledge ...

Service Desk Analyst

Hiring Organisation
Reed Technology
Location
Liverpool, Merseyside, United Kingdom
Employment Type
Contract
Contract Rate
£150/day
Service Desk Analyst Remote/Liverpool (on site once a week) 3-6 months (could go perm) £150 per day (Inside IR35) A Service Desk Analyst is required for our client based in Liverpool. Occasional visits to the client site will be required. The successful candidate will provide … support for a variety of software and hardware systems used within the organisation involving all aspects of customer support. The role includes telephony, remote and desk side support. The role will be responsible for day to day delivery of IT Service Desk and administration activities according to governance ...

Service Desk Analyst

Hiring Organisation
Reed Technology
Location
Liverpool, Merseyside, North West, United Kingdom
Employment Type
Temporary, Work From Home
Salary
Up to £150 per day
Service Desk Analyst Remote/Liverpool (on site once a week) 3-6 months (could go perm) £150 per day (Inside IR35) A Service Desk Analyst is required for our client based in Liverpool. Occasional visits to the client site will be required. The successful candidate will provide … support for a variety of software and hardware systems used within the organisation involving all aspects of customer support. The role includes telephony, remote and desk side support. The role will be responsible for day to day delivery of IT Service Desk and administration activities according to governance ...

Customer Support Advisor

Hiring Organisation
Aspire Recruitment
Location
Altrincham, Cheshire, North West, United Kingdom
Employment Type
Permanent
Salary
£24,000
Customer Support Advisor (Permanent) Salary£25,173 Monday to Friday (Office based)- 35 hour working week Altrincham based - Free Parking available (Easy commute from Sale, Stretford, Trafford, Broadheath) Shifts across 8am - 4pm, 8.30am - 4.30pm and 9am 5pm - flexibility across all Are you passionate about delivering exceptional customer service … join the support team permanently. You would be working with a supportive team of five where collaboration and resilience are valued. As a Customer Support Advisor, youll be the first point of contact for customers, handling inbound queries and troubleshooting issues efficiently. What You'll Do: Guide customers through ...

Business Development Manager

Hiring Organisation
Distinct Consultancy
Location
Yorkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 - 40,000 Annual
This is a fantastic opportunity for a commercially driven sales professional who has a hunter mentality and thrives on winning new business, building strong customer relationships and delivering sustainable growth in a fast-paced, competitive market. Region - South East of York, Selby, Hull Business Development Manager responsibilities: Demonstrate … positive, customer-focused, and professional approach. Contribute to a diverse, inclusive, solutions-oriented, and customer service focussed culture. Share ideas and develop new ways of working to improve company performance and employee engagement. Demonstrate professionalism and deliver an awesome customer experience to both internal and external ...

IT Service Desk Engineer

Hiring Organisation
Fruition Group
Location
Hull, North Humberside, North East, United Kingdom
Employment Type
Permanent
Salary
£30,000
Title: IT Service Desk Engineer Location: Hull (with occasional travel to other regional offices) Salary: Competitive salary + comprehensive benefits package Why Apply? An excellent opportunity has arisen for an experienced IT Service Desk Engineer to join a well-established and growing professional services organisation. This permanent, full … time IT Service Desk Engineer role offers the chance to work within a supportive and forward-thinking IT team, providing vital technical support across multiple office locations. Whether you are searching for an IT Service Desk Engineer job in Lincoln, a full-time IT support role, or opportunities ...

End User IT Apprentice

Hiring Organisation
QA
Location
Cobalt Business Park, Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
£16,000 per annum
work closely with customers providing technical support and maintenance to all supported IT business users, systems, hardware, and applications. As well as our Managed Service division, we also have Data & Analytics and Cyber Security specialist arms to the business, setting us apart from other IT consultancies. About the role … team you will be providing expert technical support and ensuring incidents and requests are resolved in an efficient and professional manner in line with service level commitments. Responsibilities: Providing a high level of customer service to customers via telephone, email, and customer portal. Gathering information from ...

Network Support Engineer

Hiring Organisation
Context
Location
Huddersfield, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£35,000
with network-related issues, handling escalated tickets, and assisting with projects and installations. You will play a key role in ensuring high levels of customer service while meeting service level agreements. Key Responsibilities Managing and resolving support tickets escalated from the 1st Line team Troubleshooting network issues … progressed and resolved within SLA Keeping customers updated via phone, email, and ticketing systems Configuring and supporting network equipment (routers, switches, WAPs) Supporting customer installations and project work Escalating complex issues to senior engineers where necessary Maintaining accurate records within internal systems Requirements Previous experience ...