26 to 50 of 191 Customer Service Jobs in the North of England

2nd Line Service Desk Analyst

Hiring Organisation
The Portfolio Group
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£27,000 - £28,000 per annum
looking for a highly capable service desk analyst to assess and optimize the performance of our end-user software. You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to our clients and personnel through phone calls and emails. … ensure success as a hybrid service desk analyst, you should exhibit sound knowledge of IT system analysis and experience in an IT support role. A first-class hybrid service desk analyst will be someone whose IT expertise and customer service results in enhanced end-user support ...

Technical Consultant (2nd Line)

Hiring Organisation
Apogee Corporation**
Location
Isle Of Man, North West, United Kingdom
Employment Type
Permanent, Part Time, Work From Home
ABOUT US ABOUT US At Argon, we are passionate about transforming how organisations in the private and public sectors leverage technology. As a customer-focused, multi-discipline service provider, our approach is rooted in building long-term partnerships. We listen closely, understand your goals, and deliver bespoke solutions … cutting-edge innovations from one of the worlds leading technology companies, ensuring our customers benefit from the very latest advancements supported by industry-leading service operations. By working with a network of world-class technology partners, Argon delivers secure, reliable, and future-ready solutions tailored to the unique needs ...

End User IT Apprentice

Hiring Organisation
QA
Location
Cobalt Business Park, Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Employment Type
Full-Time
Salary
£15,000 per annum
work closely with customers providing technical support and maintenance to all supported IT business users, systems, hardware, and applications. As well as our Managed Service division, we also have Data & Analytics and Cyber Security specialist arms to the business, setting us apart from other IT consultancies. Overview: Rapid growth … team you will be providing expert technical support and ensuring incidents and requests are resolved in an efficient and professional manner in line with service level commitments. Responsibilities: Providing a high level of customer service to customers via telephone, email, and customer portal. Gathering information from ...

Service Desk Technician

Hiring Organisation
James Grace
Location
Barnsley, South Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£25000 - £26000/annum
Support Technician Hours: 9am – 5.30pm, hybrid working available – min 3 days in the office Our client is looking for a Service Desk Technician to join their team in Barnsley You’ll provide 1st/2nd line support as part of an IT Service Desk, in addition to maintaining … systems, software and infrastructure functions to ensure a professional and efficient service is delivered. You’ll also provide support to both onsite staff and offsite users via remote access tools and 1st line support to client facing portals. If you’re looking for a role with lots of learning ...

Customer Support Field Engineer

Hiring Organisation
Concorde Tech Group
Location
Ossett, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£30,000
tech company where no two days are the same. Enjoy autonomy, variety, and excellent benefits while providing high-quality engineering support to valued customers. Customer Support Field Engineer Working at customer sites within around 75 miles of Ossett + Head Office Full time, permanent, Monday – Friday … company vehicle Please Note: Applicants must be authorised to work in the UK This role is based across Concorde's Head Office and various customer locations. The business prides itself on delivering high-quality engineering and IT support services within strict customer SLAs. With a focus on exceptional ...

Customer Services Quality Assurance Analyst

Hiring Organisation
Canada Life Group (UK) Ltd (The)
Location
Isle Of Man, North West, United Kingdom
Employment Type
Part Time
respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions … third party customers. Job summary overview The QA team in customer services is responsible for outcome testing across multiple channels and processes and products, providing assurance to the business that we are meeting corporate objectives and outcomes provided for customers are fair and in line with both business ...

Trainee Sales Representative

Hiring Organisation
Key Appointments UK Ltd
Location
Selby, North Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£30,000
annum with OTE exceeding £50k Company car, comprehensive training and clear career progression We are recruiting on behalf of a well-established and customer-focused technology solutions provider that supplies market-leading multifunctional devices, managed print services and cloud-based document management systems. They work with organisations across … account management. You will gain strong knowledge of multifunctional devices, print management software and workflow solutions. Key Responsibilities Support senior sales representatives with customer visits, proposals and account management. Learn to identify and develop new business opportunities within a defined territory. Assist with preparing customer quotations, tenders ...

IT Support Analyst

Hiring Organisation
Reed Technology
Location
Manchester, United Kingdom
Employment Type
Contract
Contract Rate
£160 - £185/day
operation of IT systems, providing high-quality support to end users, and contributing to ongoing IT initiatives. This role requires hands-on troubleshooting, excellent customer service, and the ability to work effectively in a fast-paced environment. Technical Skills Proficiency with Microsoft Windows 10/11, including troubleshooting … with Microsoft Office suite and other client-side applications. Understanding of IT infrastructure, networking, and telecommunication fundamentals. Key Accountabilities End-User Support Respond to Service Requests via ticketing system and escalations and provide walk-up and deskside support. Troubleshoot and resolve day-to-day tickets effectively and efficiently. Promptly ...

IT Support Analyst

Hiring Organisation
Reed
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Temporary
Salary
£160 - £185 per day, Negotiable
operation of IT systems, providing high-quality support to end users, and contributing to ongoing IT initiatives. This role requires hands-on troubleshooting, excellent customer service, and the ability to work effectively in a fast-paced environment. Technical Skills Proficiency with Microsoft Windows 10/11, including troubleshooting … with Microsoft Office suite and other client-side applications. Understanding of IT infrastructure, networking, and telecommunication fundamentals. Key Accountabilities End-User Support Respond to Service Requests via ticketing system and escalations and provide walk-up and deskside support. Troubleshoot and resolve day-to-day tickets effectively and efficiently. Promptly ...

2nd Line Helpdesk support specialist

Hiring Organisation
Chapman Tate Associates
Location
Leeds, West Yorkshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£180 - £200 per day
internally and at client locations. You will be responsible for diagnosing, evaluating, and resolving technical issues efficiently and professionally, ensuring a high level of customer satisfaction. This role also involves accurate documentation, monitoring issues to resolution, delivering technical training, and supporting our clients’ personnel and customers. A strong commitment … client values and customer service excellence is essential. Key Responsibilities: Provide quality technical support to internal and external customers while upholding company values. Deliver product training, knowledge, and expertise to staff and clients. Respond promptly to support requests via phone, email, or in-person and provide timely solutions. ...

2nd Line Service Desk Technician

Hiring Organisation
NRL Group Limited
Location
Birchwood, Warrington, Cheshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
Competitive salary
able to get BPSS clearance (need to have been in the UK for 3 years) About the Opportunity We are seeking a dynamic and customer-focused Second-Line IT Support Technician to join our clients team at their UK Head Quarters, situated at Birchwood Park, Warrington. The other location … site support to end-users, ensuring smooth and efficient technology operations.This role requires a proactive individual with excellent problem-solving skills, a passion for customer service, and a willingness to contribute to a collaborative and positive work environment. Key Responsibilities General End-User IT Support Provide first-line ...

IT Support Apprentice

Hiring Organisation
QA
Location
Leeds, West Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£18,000 per annum
systems and highly motivated to embed improvements for collaborative success. The IT Support Apprentice is responsible for handling all 1st line support, service requests and incidents. This relates to all technology, including workstations, printers, software and cloud services. This role will interact will all areas of the business … projects Maintain IT equipment stock levels Aid with the procurement of IT hardware Desirable skills: Putting our customers first and giving a fantastic customer service to our colleagues. This role will be both in person and remote support Work as ONE Team, building collaborative relationships with internal ...

Service Desk Analyst

Hiring Organisation
Ricoh
Location
Warrington, Cheshire, United Kingdom
Employment Type
Permanent
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Service Desk Analyst Located: Warrington (Ricoh operate a vibrant working policy giving you flexible hybrid working options) Package: Competitive Salary, Benefits, Pension About Ricoh: Ricoh is a global … sustainable and profitable. Find out more about Ricoh Today What you will be doing Provide first line logging, diagnosis and resolution of incidents and service requests that enter the service desk via phone call, email or self-service portal to ensure a high level of customer ...

IT Support Technician *Internal applicants*

Hiring Organisation
North Cumbria Integrated Care NHS Foundation Trust
Location
Carlisle, United Kingdom
Employment Type
Fixed-Term
Salary
£31049.00 - £37796.00 a year
staff and be the point of contact for managing all hardware and software issues assigned to you whilst working in accordance with the Trusts service level agreement. As a result, efficient and effective communication skills in a wide range of forms are vital. Participation in an extended … appropriate) This role may be suitable for individuals Returning to Practice. Please speak to the recruiting manager for more information. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure ...

Business Development Consultant

Hiring Organisation
Moorepay
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
/database to update/record accurate details about clients and prospects. Working closely with other departments to ensure success in delivering a quality service to our clients. Skills & experience Previous sales experience, whether this is in a telephone based role or within a customer service/… retail background. Excellent customer service skills. Experience within the sales process is beneficial. Confident, strong communicator with charisma and gravitas. Willing and capable of learning and adapting quickly. Educated to a minimum of GCSE Level - Maths & English essential. Benefits & culture Part of the Zellis Group,Moorepayisa team ofover500friendly ...

First Line Support

Hiring Organisation
Pontoon
Location
Chester, Cheshire, United Kingdom
Employment Type
Contract
within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated First Line Support professional to join their 24/7 Global Service Desk. This is an exciting opportunity to provide exceptional support to internal employees and enhance your technical skills in a fast-paced environment. … class service. Participate in in-house technical training and receive real-time support from peers and subject matter experts. What We're Looking For: Customer Care Skills: A strong commitment to client care with excellent communication and written skills. Technical Proficiency: Familiarity with hardware support for Windows 10/ ...

Part Time Customer Service Advisor

Hiring Organisation
EE
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Part Time, Work From Home
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Part time: 20 or 25 hours per week Salary: £13,379.73 rising to £13,698.13 after 8 months of being here, plus incentives and bonuses Hourly rate:? £12.82 per hour rising to £13.12 … someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in EE Gosforth . ...

Part Time Customer Service Advisor

Hiring Organisation
EE
Location
City, Newcastle Upon Tyne, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Part time: 20 or 25 hours per week Salary: £13,379.73 rising to £13,698.13 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 … someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in EE Gosforth . ...

Part Time Customer Service Advisor

Hiring Organisation
EE
Location
Cramlington, Northumberland, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Part time: 20 or 25 hours per week Salary: £13,379.73 rising to £13,698.13 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 … someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in EE Gosforth . ...

Part Time Customer Service Advisor

Hiring Organisation
EE
Location
Jarrow, Tyne And Wear, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Part time: 20 or 25 hours per week Salary: £13,379.73 rising to £13,698.13 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 … someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in EE Gosforth . ...

Part Time Customer Service Advisor

Hiring Organisation
EE
Location
Gateshead, Tyne And Wear, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Part time: 20 or 25 hours per week Salary: £13,379.73 rising to £13,698.13 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 … someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in EE Gosforth . ...

Part Time Customer Service Advisor

Hiring Organisation
EE
Location
Washington, Tyne And Wear, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Part time: 20 or 25 hours per week Salary: £13,379.73 rising to £13,698.13 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 … someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in EE Gosforth . ...

Part Time Customer Service Advisor

Hiring Organisation
EE
Location
Hebburn, Tyne And Wear, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Part time: 20 or 25 hours per week Salary: £13,379.73 rising to £13,698.13 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 … someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in EE Gosforth . ...

Part Time Customer Service Advisor

Hiring Organisation
EE
Location
Wallsend, Tyne And Wear, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Part time: 20 or 25 hours per week Salary: £13,379.73 rising to £13,698.13 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 … someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in EE Gosforth . ...

Part Time Customer Service Advisor

Hiring Organisation
EE
Location
City, Sunderland, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Part time: 20 or 25 hours per week Salary: £13,379.73 rising to £13,698.13 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 … someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in EE Gosforth . ...