26 to 50 of 287 Customer Service Jobs in the North of England

energy management solutions. Supporting customers across the commercial, healthcare, manufacturing, education and office sectors, the organisation is recognised for delivering innovative technologies and exceptional service standards. As part of its continued growth, the company is looking to appoint a Controls Technician to join its field-based engineering team. This … system graphics, communications links and control strategies in line with project requirements Carrying out end-to-end testing, troubleshooting and fault-finding activities on customer sites Validating sequences of operation and completing point-to-point verification checks Producing commissioning documentation and project close-out records Acting as the primary ...

harness the power of technology, data, artificial intelligence and innovation to improve outcomes for residents, businesses and staff while delivering sustainable efficiency and service improvement.Reporting to the Executive Director of Corporate Resources, you will lead a diverse portfolio spanning ICT operations, cyber security, digital transformation, data and reporting, enterprise … applications, customer technologies, digital inclusion and innovation programmes.This role offers the opportunity to influence the future direction of one of the region's largest public sector organisations and to play a key role in delivering the council's ambitions for a modern, responsive and digitally enabled future.About the RoleAs ...

Full Time vacancy that will close in 10 days at 23:59 GMT . The Vacancy An exciting opportunity has arisen for a Senior Service Desk Analyst to join our Technology and Change team based in Newcastle upon Tyne. This is an interesting and varied role, with a mixture … involved in some exciting IT projects and you'll be empowered to bring your own ideas and improvements to the team. Our IT Service Desk is the central point of contact for all IT related incidents, service requests and issue resolution. Reporting into our Service Desk Manager ...

Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping clients realise business value through Salesforce, AI, customer data, digital engagement and marketing transformation. You’ll be working across a wide spectrum of industry sectors, from Consumer Products, Automotive and Retail through … Telecommunications and Public Sector. You’ll work alongside solution architects, technical architects, developers, data engineers, testers, marketing specialists and business stakeholders to deliver innovative customer engagement solutions using Salesforce Marketing Cloud Next and Salesforce Data 360. You’ll experience significant variety in this role. One day you could ...

Field Service Engineer, Scientific Laser Instrumentation Basic Salary Up To: £43,000 Bonus: 8% - 12% Company Car Healthcare Contributory Pension Scheme The Role - Field Service Engineer, Scientific Laser Instrumentation This market leader seeks to recruit a technically motivated and customer-focused Field Service Engineer responsible … service, installation, breakdown repair, and calibration of a wide range of sophisticated scientific and laboratory systems used within laboratories and pharmaceutical environments. Your Background - Field Service Engineer, Scientific Laser Instrumentation To succeed in this exciting role, you must demonstrate: A competent background as a field service engineer ...

Business Central Functional Consultant is required to join an established Microsoft technology consultancy based in Gateshead (hybrid). This is a customer-facing role combining functional support, problem-solving and business process knowledge. You’ll work directly with customers to resolve issues, improve how they use their systems … make sure they’re getting the most from their Microsoft solutions. The role is predominantly remote, with occasional travel to customer sites when required. The Organisation You’ll be joining a Microsoft technology consultancy who specialise in business applications and digital solutions to customers across a range of industries ...

Application Support | SaaS | Customer Service | Troubleshooting | Software Support Love solving technical problems and helping people get the most out of great software? We're SB Software , the Sheffield-based team behind award-winning vending and coffee management software, helping businesses across the UK and beyond run smarter, more … services to stock, reporting and everyday business processes. We're proud to be a UK market leader , recognised for both our software and our customer support, and continuing to grow across EMEA. Now part of 365 Retail Markets , a global leader in unattended retail technology, we combine the expertise ...

Opportunity This role supports the delivery, running and ongoing improvement of CRM, customer data, customer service and customer engagement platforms, keeping engineering standards, data governance and platform security tight. You'll work with business stakeholders, architects, product owners and engineering teams to design, build and support … solutions, integrations and automations that improve the customer experience and give the business a single Customer 360 view. You'll own scalable Salesforce solutions, connect enterprise platforms through APIs and event-driven architecture, support Salesforce Data Cloud work, and keep the whole CRM ecosystem reliable and evolving. What ...

Power Platform Technical Architect We are looking for a Power Platform Technical Architect to lead the technical side of a four-week discovery into service-desk and chatbot options. You will assess Microsoft capabilities, design the target architecture and make sure every option is secure, supportable … technical architecture approach and decision framework for the discovery. Assess Power Platform and related Microsoft capabilities for form intake, workflow, queue management, service levels, dashboards, chatbot interactions and escalation. Evaluate Power Apps, Power Automate, Dataverse, Power Pages, Power BI, Dynamics 365 Customer Service and Microsoft Copilot Studio ...

Start: 11 January 2027 We are looking for a Power Platform Technical Architect to lead the technical side of a four-week discovery into service-desk and chatbot options. You will assess Microsoft capabilities, design the target architecture and make sure every option is secure, supportable … technical architecture approach and decision framework for the discovery. Assess Power Platform and related Microsoft capabilities for form intake, workflow, queue management, service levels, dashboards, chatbot interactions and escalation. Evaluate Power Apps, Power Automate, Dataverse, Power Pages, Power BI, Dynamics 365 Customer Service and Microsoft Copilot Studio ...

operation of IT systems, providing high-quality support to end users, and contributing to ongoing IT initiatives. This role requires hands-on troubleshooting, excellent customer service, and the ability to work effectively in a fast-paced environment. Technical Skills Proficiency with Microsoft Windows 10/11, including troubleshooting … with Microsoft Office suite and other client-side applications. Understanding of IT infrastructure, networking, and telecommunication fundamentals. Key Accountabilities End-User Support Respond to Service Requests via ticketing system and escalations and provide walk-up and deskside support. Troubleshoot and resolve day-to-day tickets effectively and efficiently. Promptly ...

support a busy Helpdesk. This key recruit has overriding responsibility for the effective monitoring, evaluation and training of the 1st and 2nd line customer support team, assessing the customer journey, and implementing positive change. This is an excellent opportunity to join a superb customer centric business where … company to work for with very strong values who invest in their staff and offer an excellent culture. Duties & Responsibilities: You will evaluate the Customer journey, assess current processes and make recommendations for change, implementing new ideas. Identifying customer pain points, working with 1st and 2nd line support ...

Enterprise Security Service Engineer Manchester & Surrounding Areas | £45,000 + Overtime + Call-Out | 25 Days Holiday + Excellent Benefits Are you an experienced Security Service Engineer with strong enterprise-level experience? We are looking for an experienced Enterprise Security Service Engineer to join a growing team … supporting and maintaining high-end electronic security systems across enterprise customer sites in the Manchester and surrounding areas. This is an excellent opportunity for an engineer looking for a long-term career with a professional organisation, offering a competitive £45,000 basic salary, unlimited overtime opportunities, call-out payments ...

European Field Service Engineer, Laboratory Robotic Systems Basic Salary £60,000 to £70,000 Depending on Experience Bonus 10% Car Allowance £8,000 Pension Healthcare Life Insurance Phone, Laptop Holidays *** This role involves extensive European travel and circa three nights away from home per week *** The Role – European Field … Service Engineer, Laboratory Robotic Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: Service, installation, breakdown, repair and calibration of a wide range of sophisticated medical laboratory automation Support scientific products located at customer sites, including ...

personnel, continuously improve security aspects of operating processes, and perform information security risk assessments of technology-enabled projects on a periodic schedule. JOB RESPONSIBILITIES: Service Delivery Perform information security risk assessments of technology-enabled projects with standard levels of complexity against applicable industry-standard or firm-specific control frameworks … CISSP or CISA certification preferred Solid verbal/written communication, problem-solving, analytical, and independent judgement skills to support an environment driven by customer service and teamwork Strong problem-solving skills, project management skills, and attention to detail Ability to work independently and collaboratively, manage multiple priorities, maintain ...

values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Strong customer service skills with the ability to communicate clearly, professionally, and effectively with clients Excellent analytical and problem-solving skills with persistence in driving … willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Bachelor’s degree preferred Responsibilities The Client Service Specialist delivers high-quality client support while building strong client relationships and ensuring timely issue resolution. Provide superior customer service for Moody’s Analytics ...

governance, ongoing development, and optimisation across the business. Key Responsibilities Own the D365 platform and act as design authority, with a primary focus on Customer Service and CRM. Define and evolve D365 and Power Platform architecture, including Power Apps, Power Automate, Dataverse and Copilot Studio. Manage environment lifecycles … translating platform developments into practical recommendations. Support D365 incident resolution, release readiness and continuous improvement. Key Experience Hands-on Microsoft Dynamics 365 experience, particularly Customer Service and/or CRM/Customer Engagement. Working knowledge of Power Apps, Power Automate and Dataverse; Copilot Studio exposure desirable. Strong ...

support connectivity across the vehicle and property value chain. Solera's solutions bring together customers, insurers, and suppliers, empowering smarter decision-making through service, software, enriched data, proprietary algorithms, and machine learning that deliver insight and ensure customers' vehicles and property are optimally maintained and expertly repaired. The company … unsurpassed scale and strength with superior performance while delivering innovation to move the industry forward. The Role As the Team Manager for our Technical Customer Support team, you will play a vital role in delivering exceptional customer support experiences that reflect our commitment to service excellence. Leading ...

includes, but is not limited to, the following activities relating to ASL environmental monitoring systems: Development of design documentation (including drawings) in accordance with customer requirements and contracted scope of supply. Development of test protocol documentation Specification and ordering of parts from third party manufacturers, where necessary Configuration … application software, Windows operating system and associated PC hardware Installation and commissioning of hardware, software and electrical components at customer sites Execution of Factory Acceptance Tests and Site Acceptance Tests Provide supervision and control of all activities for assigned projects Co-ordinate with customers and sub-contractors to schedule ...

within a Government or Public Sector organisation. The successful candidate will develop, configure, and enhance Microsoft Power Platform solutions, enabling the modernisation of citizen, customer, and case management services. Working within an agile, multidisciplinary delivery team, the developer will contribute to the design, build, testing, and deployment of scalable … solutions using Dynamics 365 Customer Engagement and the wider Microsoft Power Platform ecosystem. Key Responsibilities Develop and configure solutions Support the migration and transformation of Legacy CRM and case management platforms into modern cloud-based solutions. Build and maintain integrations with internal and external systems using APIs, Azure services ...

Customer Support Specialist Software Adria Solutions is recruiting a Customer Support Specialist for a growing technology business whose software is used by customers worldwide. This opportunity suits someone who enjoys solving problems, building customer relationships and improving how services are delivered. Youll join a collaborative team where … your ideas and customer insights can influence both products and processes. The role Youll help customers get the most from the companys software, ensuring each interaction is helpful, efficient and tailored to their needs. Alongside responding to enquiries, youll identify recurring issues and work across teams to improve ...

customers with a team of more than 300 experts across cloud, connectivity, managed services, and unified communications. Driven by innovation, technical excellence, and exceptional customer service, the organization values people who are passionate about technology, think creatively, and are committed to continuous improvement. The company is looking … with the ability to manage complex investigations independently. Excellent communication skills, including the ability to explain technical security issues to non-technical audiences. Strong customer service skills and the ability to manage customer calls and correspondence professionally. The ability to prioritise workloads effectively while managing multiple incidents ...

hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will … providing clear and practical guidance Carrying out repairs, component replacements, and system upgrades Troubleshooting printers, connectivity issues, and RPOS hardware Completing accurate job records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service ...

food, organic coffee and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We’re growing fast on our mission to be the hospitality employer … applications and networks.Manage Identity and Access Management controls, including privileged access and authentication technologies.Maintain and improve email, web and internet security controls.Work with infrastructure, Service desk, digital and cloud teams to improve and maintain security controls across Azure and Google Cloud environments.Support vulnerability management, security reviews and risk assessments.Support ...

fibre broadband services across the local area. Key Responsibilities Represent the business across your designated local territory. Generate new sales leads and gather prospective customer details. Convert warm leads and local enquiries into new customers. Conduct face-to-face prospecting and door-to-door sales activity. Explain broadband packages … customers. Build strong relationships with prospective and existing customers. Work towards and exceed individual sales targets and KPIs. Maintain a high standard of customer service throughout the sales process. Identify opportunities within the local area and provide market feedback. Maintain accurate customer and sales records. Complete relevant ...