51 to 75 of 217 Customer Service Jobs in the North of England

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 - AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? Youll … could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way. You dont need specific experience to join us. Provided youre naturally helpful, calm, and can build relationships ...

improvement of IT systems across multiple sites. The role will give you hands-on experience in IT support, hardware, software, cyber security, and customer service, while also completing a formal apprenticeship qualification. You will act as a key point of contact for IT-related issues, helping colleagues resolve … career in the IT sector. Good communication skills, with the ability to explain technical issues clearly and calmly to non-technical users. Strong customer service skills and a helpful, professional approach when supporting colleagues. Ability to work effectively as part of a team, while also being willing ...

strongly believe that it is our people that make us great. About the role: You will provide 2nd Line technical support in a service desk environment for multiple clients, acting as an escalation point for other service desk engineers. You will build strong customer relationships through customer knowledge, ensure technical documentation is thorough, and make ongoing support as efficient as possible. Responsibilities: Answering incoming calls to Service Desk, logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical queries promptly and efficiently, prioritising them ...

seal support systems. Our products are designed to improve the reliability of rotating equipment. Today we employ more than 1750 people and provide customer service from 230 locations in 104 countries. The Test Technician role is an integral part of this team and plays a major part … Experience with rotating equipment (manufacturing, design or build) Desirable Experience with Instrumentation Report writing Experience with mechanical seals Character Essential Desire to provide exceptional customer service Eager to assist in the continuous improvement of the organisation Ability to promote, participate in Health, Safety & Environmental policies. Ability to promote ...

Customer Success Executive - Hybrid Working - Full-Time FTC Our client seeks to enhance their Customer Success team by adding a Customer Success Executive on an initial 18 month contract. The ideal candidate will possess strong enthusiasm. with the primary objective of optimising overall customer onboarding experience … This is a hybrid working Full-Time contract opportunity, further opportunities for a contract extension may be extended to the right candidate. Job Title: Customer Success Exec Role Type: Full-Time Contract - 18 months Location: Stockport - Hybrid working Salary: 32,000 Role Overview: Collaborating with the Marketing, Sales, Customer ...

someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? Youll ...

join our Electrosonian family. Together, we will continue to shape the future of technology-driven experiences. Main Purpose of Position As a AV Field Service Engineer, you will provide proactive and reactive service and maintenance of audio-visual equipment on customer premises across Midlands, North & West … commission new projects/systems to high standards, on budget and on time. Key Responsibilities and Duties Diagnose and repair faults in systems at customer sites, using remote management tools when applicable and attend in person to solve if unable to fix remotely. You will ensure the final solutions ...

Business Support Officer for the next 6 months, to work in The ICT department is looking for a confident candidate who can deliver excellent customer service and administrative support over 29.6 hours spread over 4 or 5 days What are your responsibilities? We are seeking an enthusiastic, proactive … work and welcome new team members with the same high standards and professional attitude. The successful candidate must ideally have experience of delivering excellent customer service; financial support, ideally using Civica Financials and other administrative support and have good communication skills. You must be motivated and forward thinking ...

looking for a Senior Engineer to join their team. Role and responsibilities: Triaging and resolving customers Server, Storage & Network issues Take ownership of customer issues and problems that could impact their contractual Service Level Agreement. To receive, investigate, and respond to technical assistance requests To be responsible … identify complex problems and review related information to develop and evaluate options and implement solutions To work closely with others within the Service Operations including Service Delivery, The Service Desk, Logistics, and Purchasing in order to ensure high customer service levels are provided ...

desktop and laptop deployments for a client based near Widnes, Cheshire.Aside from having a good technical grasp of desktop and deployment activities, excellent customer service skills are required as you will be interacting with users in a face-to-face capacity providing a white-glove service … setups Ability to follow instructions and work efficiently in new environments Familiarity with asset management systems and tools Reliable, punctual, and professional approach Excellent customer service ...

1trillion in the UK? What we are looking for: Previous sales experience or a record of achieving through work, education or personal ambition Strong customer service skills with the ability to build rapport Resilience and tenacity to handle challenges and maintain a positive attitude A proactive … division you’ll be instrumental in driving our business forward. You'll be responsible for: Generating new leads Building on existing relationships Providing outstanding customer service The above will be achieved by: Outbound sales through; calls, campaign calls, emails, social outreach and networking Identifying new opportunities either ...

First Line Service Desk Analyst Location: Newcastle Salary: £27,000 (4 on 4 off shift after 6 months) Job Type: Permanent, Full-time Join a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance … colleagues across the entire infrastructure via phone, email, walk-up, and chat. Collaborate with the wider IT team to resolve issues and improve service delivery. Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers ...

number: JR248545 Location: Hybrid working - home and our office at Universal Square, Manchester Working pattern: Full Time, 37.5 hours per week/Due to service coverage requirements, the working pattern is Monday to Thursday and Sunday each week. Contract Type: Permanent Number of roles: 1 Grade : IT1B Salary … looking for a 1st Line Service Desk Analyst to join our team. Role Summary You will help us to create success for our learners, candidates, clients and colleagues by providing a high quality, innovative and efficient IT service that delivers technology to support Kaplan's business goals. ...

VoIP Support Technician - Sheffield * Excellent opportunity to join a growing IT and telecoms organisation supporting a varied customer base. * Sheffield-based, full-time permanent role providing technical support across VoIP and network services. * Hands-on position focused on VoIP platforms, network troubleshooting, system monitoring, and customer support. * Salary … client is an established UK technology services provider delivering VoIP and telecommunications solutions to a wide range of customers. They are known for their customer-first approach, service reliability, and commitment to technical excellence within a fast-paced support environment. What will you be doing? As a VoIP ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more! Location:? We currently have a vacancy for a Network Operation Technician to join … Customer Field Services department working in the Wastewater industry. You will need to be approximately 30 to 40 minutes away from our Blackburn Meadows wastewater site where you will be a part of helping Yorkshire Water to provide the best service to our customers.? Could this ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme. Online GP service, cycle to work scheme, gym membership discounts and many more! Location :?We currently have vacancies for Network Operation Technicians to join our Customer … minutes away from our Malton wastewater site where you will be a part of helping Yorkshire Water to provide the best service to our customers.? Could this be you? Work type :?The permanent opportunities are working rotational 40-hour work patterns on a 4 on 4 off basis ...

Title: Service Desk Team Leader Location: Sheffield Salary: £28,000 to £34,000 depending on experience Hours: 9.00am to 5.30pm, Monday to Friday Contract: Full-time, permanent If you're an experienced IT engineer who enjoys supporting others, improving processes and keeping a busy service desk running smoothly … this could be a great next step. We're supporting an established MSP in Sheffield who are looking for a Service Desk Team Leader. You'll stay hands-on technically, but you'll also guide the team, support escalations and keep the workflow steady and organised. This ...

Field Service Infrastructure Engineer - Leeds & Surrounding This role is responsible for all onsite service and support needs for my clients customers helping them with infrastructure related issues. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software, Office 365 and Sharepoint. … system reviews and recommendations - Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages - Improve customer service, perception, and satisfaction - Escalate service issues that cannot be completed within agreed service levels - Communicate to customers: keeping them informed ...