76 to 100 of 464 Customer Service Jobs in the North of England

Salesforce Technical Architect - Service Cloud & Agentforce

Location
Leeds, England, United Kingdom
Position: Salesforce Technical Architect - Service Cloud & Agentforce Employment Type: Contract Start: ASAP(August/September 2026) Duration: 12 Months Location: West Yorkshire, UK – Hybrid (1–3 days per week onsite, with the remainder working remotely) Language(s): English Focus on SAP is a specialist SAP and ERP Recruitment organisation … largest organisations. The business delivers complex technology transformation programmes that require innovation, collaboration and thought leadership. Role – We are seeking an experienced Salesforce Service Cloud & Agentforce Technical Architect to lead the technical architecture for a major enterprise customer service transformation programme . This senior, hands‐on role ...

1st Line IT Service Desk Engineer — Hybrid (Chester)

Location
Chester, England, United Kingdom
Title: 1st Line IT Service Desk Analyst Salary: £28,000 to £32,000 base Location: Chester, UK (Hybrid, 3 days onsite) Work Type: 1 Year Fixed Term Contract Role: WeDo is partnering with an exciting and growing organisation that has built a strong reputation for making financial management simpler … assets and ensure documentation remains accurate and up to date • Work within ITIL aligned processes and contribute ideas for continuous improvement • Deliver excellent customer service and support across the business Required Skills: • Previous experience within a 1st Line or Service Desk support environment • Strong customer service ...

Assistant Asset Technician

Location
Manchester, Lancashire, United Kingdom
will be responsible for receiving and managing maintenance requests, coordinating with contractors and operational teams, updating CAFM systems and ensuring a high standard of customer service is delivered to service users. This is an excellent opportunity for candidates with facilities helpdesk, CAFM, scheduling or maintenance coordination experience … enquiries via telephone and email. Log, allocate and monitor work orders through CAFM systems. Liaise with Estates Supervisors, Managers and contractors to ensure efficient service delivery. Prioritise reactive maintenance requests and escalate urgent issues where required. Maintain accurate records within CAFM systems, including Concerto, Oracle EAM or similar platforms. ...

Customer Service Advisor

Hiring Organisation
Mpeople Recruitment North West
Location
Burnley, Lancashire, United Kingdom
Employment Type
Temporary
Salary
GBP 13 - 14 Hourly
Role: Customer Service/Contact Centre Advisor Contact Centre Experience Required Location: Burnley Job Type: Temporary 6 - 12 Month Contract (Reviewed) Working Pattern: Monday Friday/Between the hours of 8.30AM 5.30PM/37.5 Hours Pay Rate: £12.71 per hour increasing to £14.27, amazing benefits including excellent paid … gained and the Manager approves hybrid working to commence. DBS required Duties: Receiving inbound calls regarding technical enquiries Manage the timely resolution of customer concerns Providing advice and guidance Taking payments over the phone Updating customer details on the internal bespoke system Contacting customers regarding alerts on their ...

Field Service Engineer, Scientific Laser Instrumentation

Location
Leeds, England, United Kingdom
Field Service Engineer, Scientific Laser Instrumentation Basic Salary Up To: £43,000 Bonus: 8% - 12% Company Car Healthcare Contributory Pension Scheme The Role - Field Service Engineer, Scientific Laser Instrumentation This market leader seeks to recruit a technically motivated and customer-focused Field Service Engineer responsible … service, installation, breakdown repair, and calibration of a wide range of sophisticated scientific and laboratory systems used within laboratories and pharmaceutical environments. Your Background - Field Service Engineer, Scientific Laser Instrumentation To succeed in this exciting role, you must demonstrate: A competent background as a field service engineer ...

Product Support Specialist - Tech

Location
Manchester, England, United Kingdom
lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5+ years of experience in technical customer support, client services, or a related role, preferably supporting Software-as-a-Service (SaaS) solutions Strong technical troubleshooting skills with hands-on knowledge … enterprise software applications Proven ability to diagnose technical issues, analyze root causes, and partner with cross-functional teams to deliver effective solutions Excellent customer service, communication, and relationship management skills, with the ability to engage both technical and non-technical stakeholders Strong analytical and problem-solving capabilities, coupled ...

Technical Customer Support Manager

Location
Leeds, England, United Kingdom
Technical Customer Support Manager page is loaded## Technical Customer Support Managerlocations: Leedstime type: Full timeposted on: Posted Todayjob requisition id: JR-019317**Who We Are**is a global leader in risk and asset management data and software solutions, empowering companies across the automotive and insurance ecosystem with trusted … support connectivity across the vehicle and property value chain. Solera's solutions bring together customers, insurers, and suppliers, empowering smarter decision-making through service, software, enriched data, proprietary algorithms, and that deliver insight and ensure customers' vehicles and property are optimally maintained and expertly repaired. The company is active ...

Technical Presales Specialist

Location
Warrington, England, United Kingdom
expertise. You'll work alongside experienced specialists, sales teams, partners, and leading technology vendors, demonstrating hands-on experience in solution design, product knowledge, and customer support whilst maintaining industry-recognised vendor accreditations.We’re not here to sell you a job. We’re here to invite you into a culture … backgrounds**. If you need adjustments during the recruitment process, just ask.## **What You'll Be Doing*** Designing and configuring technology solutions that meet customer requirements.* Support sales teams by creating bills of materials and solution recommendations.* Demonstrating expertise around the HPE Datacentre, networking and security portfolio.* Respond ...

Senior Manager, Payment Operations

Location
Bradford, England, United Kingdom
based in Bradford. This is a 15 month maternity cover. Our mission is to provide simple and efficient processing with controlled, high-quality service, enabling our customers to excel in their own service delivery. The Payment Operations team is responsible for several key areas including … processing of all financial transactions such as billing, customer payments, accounts payable & receivable, in compliance with supplier accounts, applicable legislation and internal policies Operational cash forecasting and working capital tracking Processing supplier payments & employee expenses This is a key role within the Payment Operations function, with a dedicated focus ...

Help Desk Lead

Location
Leeds, England, United Kingdom
meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Lead Helpdesk CBRE Global Workplace Solutions is a leading global … ensuring calls are processed accurately and in a timely manner, in line with defined process. Ensure the Team are appropriately equipped to deliver exceptional customer service, through a robust education, training and upskilling plan. Evaluate and adapt business process, for the purpose of continuous improvement, ensuring changes ...

Fire And Security Engineer

Hiring Organisation
Secure and Recruit Ltd
Location
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Employment Type
Permanent
Salary
GBP 38,000 - 45,500 Annual
Fire And Security Engineer - Installation and Service Roles Available Package Details Basic salary up to 45,500 Travel paid minus 15 minutes each way 23 days holiday + Bank Holidays 175 standby payment 1 in 6 call-out rota - Call-out optional for Installation Engineers Weekly pay Predominantly commercial … alarm, security and life-safety solutions , supporting commercial customers through installation, servicing, maintenance and technical support. With a strong focus on engineering standards and customer service, this is an opportunity to join a structured operation where engineers are trusted to work independently while having the support ...

Desktop Support Team Lead

Hiring Organisation
Gattaca
Location
Lancashire, United Kingdom
Employment Type
Contract
looking for a dynamic and people-focused Desktop Support Team Lead to lead our L2 Desktop Engineering team while driving improvements across Service Desk processes, digital support, knowledge management and user enablement. This is an excellent opportunity for an experienced Desktop Support Team Lead, Senior Desktop Engineer … User Computing professional looking to combine operational leadership with service improvement and digital transformation initiatives. You'll be responsible for managing a team of Desktop Engineers, ensuring high levels of service delivery and customer satisfaction, while helping shape the future of IT support through improved processes, automation ...

Deskside Technician

Hiring Organisation
ECS
Location
Scunthorpe, Lincolnshire, North East, United Kingdom
Employment Type
Permanent
Salary
£35,000
Deskside Technician Location: Scunthorpe Salary: Up to £35,000 per annum Hours: Full Time, 37.5 hours per week We are seeking an experienced and customer-focused Deskside Technician to join a busy IT support team, providing hands-on technical support and acting as a key escalation point for complex … issues. This is an excellent opportunity for a proactive IT professional who enjoys troubleshooting, delivering exceptional customer service, and taking ownership of incidents through to resolution. The Role As a Deskside Technician, you will provide second-line support across desktop hardware, software, applications, and end-user devices. Working ...

Client Service Specialist

Hiring Organisation
Hackajob Ltd
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Strong customer service skills with the ability to communicate clearly, professionally, and effectively with clients Excellent analytical and problem-solving skills with persistence in driving … systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use Education Bachelors degree preferred Responsibilities The Client Service Specialist delivers high-quality client support while building strong client relationships and ensuring timely issue resolution. Provide superior customer service for Moodys ...

Security Analyst: 2nd Line

Location
Newcastle upon Tyne, England, United Kingdom
employees thrive based upon integrity, strong work ethic, a one-team ethos, desire to learn and develop and a commitment to deliver unwavering service excellence to our customers, vendors and partners. Therefore, first and foremost we recruit with our cultural fit in mind. Job Overview/Purpose The Security … role you will be responsible for performing the day-to-day maintenance of the Security Operations Centre. These responsibilities will include proactive monitoring of customer’s security posture as well as reactive actions to control a breach should this occur. Typical tasks will include triage and remediation of SIEM ...

Field Service Technician - Sheffield, Wakefield & Hudersfield

Hiring Organisation
Apogee Corporation**
Location
Barnsley, South Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS We are looking for an IT Field Technician to join our Managed Desktop Services team, supporting customers with the diagnosis, repair … hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will ...

IT Support Technician - Manchester

Hiring Organisation
Adria Solutions Ltd
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£28000 - £40000/annum
successful candidate will provide 1st and 2nd line technical support for a variety of IT queries in a professional and efficient manner, maintaining excellent customer service at all times. We are looking for someone who is a team player, enthusiastic, and eager to learn. You will have previous … experience in customer-facing environments, handling queries from both internal and external stakeholders, and be confident communicating clearly in person, over the phone, and via email. Key Responsibilities Respond to and resolve technical queries and incidents, owning the resolution process. Prioritize incoming support requests effectively. Provide support via phone ...

Infrastructure Engineer

Hiring Organisation
Hiredonline
Location
Bolton, Greater Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£45,000
About Us Information and Technology Ltd is a growing Managed Service Provider delivering infrastructure, cloud, cybersecurity and managed IT services to businesses throughout the UK. We pride ourselves on building long-term client relationships, delivering exceptional customer service and helping organisations use technology to improve productivity, security … Disaster Recovery Networking Fundamentals VLANs, VPNs, Routing and Switching PowerShell Technical Troubleshooting You should also possess: Strong problem-solving skills. Excellent communication skills. Good customer service skills. Strong documentation abilities. Attention to detail. A proactive and organised approach to work. Desirable Experience Experience with any of the following ...

Project Engineer

Location
Runcorn, England, United Kingdom
includes, but is not limited to, the following activities relating to ASL environmental monitoring systems: Development of design documentation (including drawings) in accordance with customer requirements and contracted scope of supply. Development of test protocol documentation Specification and ordering of parts from third party manufacturers, where necessary Configuration … application software, Windows operating system and associated PC hardware Installation and commissioning of hardware, software and electrical components at customer sites Execution of Factory Acceptance Tests and Site Acceptance Tests Provide supervision and control of all activities for assigned projects Co-ordinate with customers and sub-contractors to schedule ...

Site Service Engineer, Imaging Systems

Location
Manchester, England, United Kingdom
Site Service Engineer CT & X-ray Imaging Systems Excellent opportunities for experienced Service Engineers from a range of electronics or electro-mechanical systems backgrounds to join a market leading supplier of CT Computed Tomography imaging systems Overall Earnings £60,000 Basic Salary £44,000 20% Shift Allowance … Call Allowance Overtime Mileage Full Product Training Phone, Laptop Holidays The Role – Service Engineer, CT Imaging Systems This market leader seeks to recruit a technically motivated and customer focused Service Engineer, responsible for the service, installation and breakdown repair of a wide range of sophisticated ...

Technical Sales Support Engineer

Hiring Organisation
Delve Recruitment
Location
Bradford, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
+ excellent benefits Technical Sales & Support Engineer German Speaking Are you a German-speaking engineer with a passion for customer interaction and technical problem-solving? Do you enjoy combining your engineering knowledge with commercial support in a customer-facing role? We're recruiting on behalf of a leading … solution delivery while building strong long-term relationships. Key responsibilities include: Providing technical sales and engineering support to new and existing customers. Understanding customer requirements and recommending suitable engineering solutions. Responding to technical enquiries via telephone and email. Creating and interpreting engineering drawings using SolidWorks or similar CAD software. ...

Fire & Security Engineer

Hiring Organisation
Verelogic
Location
City, Manchester, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Service & Maintenance Engineer Location: Manchester Employment Type: Permanent, Full-time Salary: Competitive, dependent on experience About the Role Our client is looking for an experienced Service & Maintenance Engineer to join their growing team, covering commercial and industrial sites across Manchester. This is a field-based role focused … systems. You will play a key role in ensuring systems remain operational, compliant with relevant British Standards and manufacturer requirements, and continue to meet customer needs throughout their lifecycle. The ideal candidate will have strong technical and fault-finding skills, a proactive approach to problem-solving, and excellent customer ...

Customer Service Operator - Penrith

Hiring Organisation
Kemp Recruitment Ltd
Location
Cumbria, United Kingdom
Employment Type
Permanent
Salary
GBP 26,500 - 27,000 Annual
Title: Customer Service Operator Location: Newcastle Under Lyme Hours: Monday to Friday About Your Company: My client, has a friendly and welcoming office and are looking for a detail-oriented individual to join our team on a full time basis. The office is a fun place to work ...

1st Line Support Engineer

Hiring Organisation
LIMA Networks LTD
Location
Salford, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £30,000 per annum
Following a promotion, we are recruiting for a proactive and customer focused 1st Line Support Engineer to join our Service Desk team supporting the delivery of our On Demand Service Desk offering. This innovative service is designed to provide comprehensive IT support, combining reactive incident resolution … flexibility of working from home on Thursdays and Fridays. Day to day responsibilities: Respond to first-line support queries via telephone and the Service Desk ticketing system, ensuring prompt and effective issue resolution. Diagnose, troubleshoot, and resolve end-user issues in accordance with agreed Service Level Agreements (SLAs ...

Head of E-Commerce

Location
Gateshead, England, United Kingdom
outcomes. Operating across wholesale, trade, retail B2B, direct-to-consumer (D2C), e-commerce and export markets, marketing plays a critical role in driving traffic, customer acquisition and brand growth. The Head of E-commerce owns the strategy, performance and technical development of Team RH's e-commerce channel, with … develop a high-performing team. You’ll report to the Chief Commercial Officer and work closely with Marketing, Paid Media, Supply Chain and Customer Service, representing e-commerce in senior leadership and commercial planning as the channel grows. Key Responsibilities Own the e-commerce strategy and roadmap, aligned ...