1 to 25 of 61 Customer Service Jobs in Scotland

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini … this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

Customer Service Advisor Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Inverness or Nairn Hours: Night shifts are 1800 - 0700 and Day shifts are 0700 - 1800 Typical shift pattern is a 3-week rotation: Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night … Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line ...

Customer Service Advisor Salary: 13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini … this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini … this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

Customer Service Advisor Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower … fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond ...

role is perfect for someone who has proven experience in a similar role in customer service and has an interest in facilities and is naturally IT savvy and is looking for a new challenge. Based in West Lothian, salary negotiable per annum depending on experience. The core hours … vibrant Help Desk Administrator team to provide a first line of support for technical, Building Management and Facilities Services. You must be experienced in customer service and a similar facility help desk role would be beneficial as well as IT savvy. You will see through all issues from ...

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini ...

Customer Service Advisor Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. Salary: £12.60 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower … fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first xkybehq point of contact for customers, providing 1st line IT Please click on the apply button to read the full job description ...

highly organised Technical Administrator to support our Contract Review and Estimating teams. This is an excellent opportunity for someone who enjoys a mix of customer interaction, administrative responsibility, and technical coordination. In this role, you'll play a key part in ensuring projects progress smoothly from enquiry through … scheduled completion. If you're a strong communicator with solid admin skills and a passion for delivering excellent service, we'd love to hear from you. As our Technical Administrator, you will help keep daily operations running efficiently by: Delivering excellent customer service and maintaining strong communication ...

Position: Fire & Security Service Engineer Job ID: 3584/1 Location: Glasgow (with occasional travel across Scotland) Rate/Salary: £37,000 £40,000 per annum (DOE) Benefits: Company vehicle, high-quality tools, career progression opportunities, performance recognition, supportive leadership Type: Permanent, Full-Time HSB Technical … permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Fire & Security Service Engineer Typically, this person will be responsible for servicing, maintaining and supporting a range of Fire & Security systems across the Glasgow area, delivering a high ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

Italian Speaking Help Desk Analyst| 6 Month Contract | (Inside IR35) | Hybrid, Livingston | Starting ASAP Day Rate: £DOE About the Role: The Group Service Desk provides first, second, and third-line support to colleagues across the business. You'll take responsibility for providing effective 1st- and 2nd-level support … users via the Service Desk, including support for systems, Servers, and networks. The existing infrastructure primarily consists of Windows 11, Mac OS & mobile devices, as well as several largely bespoke applications, and Citrix-based desktops and applications. Main Duties: Answering Service Desk chat promptly and providing ...

Areas Covering: Glasgow & Edinburgh Salary: £25,000 - £30,000 SCG Together is seeking a skilled and customer-focused Technical Support Field Engineer to join our team. The role involves providing on-site technical support, installation, maintenance, and fault resolution across customer locations. The successful candidate will represent … professionally while delivering high-quality technical service. Responsibilities: Provide on-site technical support, diagnostics, and fault resolution for customer systems and equipment Install, configure, and maintain hardware, software, and network infrastructure Respond to service requests and incidents Troubleshoot and resolve issues efficiently, escalating where necessary Carry out preventative ...

Areas Covering: Glasgow & Edinburgh Salary: £25,000 - £30,000 SCG Together is seeking a skilled and customer-focused Technical Support Field Engineer to join our team. The role involves providing on-site technical support, installation, maintenance, and fault resolution across customer locations. The successful candidate will represent … professionally while delivering high-quality technical service. Responsibilities: Provide on-site technical support, diagnostics, and fault resolution for customer systems and equipment Install, configure, and maintain hardware, software, and network infrastructure Respond to service requests and incidents Troubleshoot and resolve issues efficiently, escalating where necessary Carry out preventative ...

Deskside Support Engineer – 6–12-month contract – Inside IR35 VIQU IT have a customer who are looking for a skilled IT Support professional who is a proactive and customer-focused individual with experience of 2nd to 3rd line IT support. Within this role you will be required … provide 2nd to 3rd line support directly to the team, this includes Troubleshooting, Inventory management and customer-facing IT support. This is an excellent opportunity for someone with strong 2nd to 3rd line experience who thrives in a hands-on, fast-paced environment and enjoys solving complex technical challenges ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Role:Service Desk Coordinator - Glasgow Location: Glasgow, Glasgow City, United Kingdom Salary: Competitive Employment Type: Full-time, Permanent About the Role As the Service Desk Coordinator, you will play a pivotal role in all aspects of North's Service Desk operation. This role will include a hybrid … organising and collaborating with customers and any external key stakeholders will be a mandatory requirement. Knowledge and previous experience of working in a service desk environment will be highly valued and your strong administrative skills will support seamless operations across the service desk. Key Responsibilities ...

Lucrative BDM role with market leading global facilities services provider Business Development Manager - service contracts Area: Scotland - Northern Scotland The Role of Business Development Manager This is a field/home based business development field sales role. You will target B2B businesses and sell in-demand facilities services. … business development role where you will be tasked with self-generating your own appointments and building a pipeline. You will be selling an "essential service" where the demand is high, therefore the ability to identify and target target market customers is imperative. Order values are high so there ...

Access Plus is a leading name in powered access equipment, supplying everything from cherry pickers to scissor lifts. Our success is built on outstanding customer service and a commitment to getting the right kit to the right place at the right time — and we're looking for talented … driving licence preferred but not essential. Strong awareness of health and safety requirements. Clear and confident communication skills. Friendly, team-focused attitude with good customer service skills. What you can expect from us: Future development and career opportunities Contributory pension scheme with employer contributions up to 6% Profitshare ...

Salary : Competitive About the Role We are seeking a motivated and technical experienced Team Lead to provide mentoring,guidance and leadership to our IT Service Desk teams. This role is pivotal in driving serviceand technical excellence, resolving customer issues, and developing your team whilemaintaining outstanding customer satisfaction. … will lead by example, mentor your teammembers, and delivering client service excellence according to the Redsquid values. Key Responsibilities • Lead and develop a Service Delivery team, fostering a proactive, high-performanceculture driving Ownership, Communication and Action.• Act as the initial technical escalation point for your team, ensuring swift ...

Title: Service Desk Analyst (Italian Speaker) Location: Livingston, Scotland, UK Job Type: Full-time, 06 Months Work Model: Hybrid (2 days per week in office) Summary: The Group Service Desk provides first, second, and third-line technical support to colleagues across the Client Group. This … operational service desk operating on rotating shift patterns. Shifts are typically Monday-Friday or Saturday-Wednesday, within service hours of 7 AM - 7 PM (Mon-Fri) and 8 AM - 6 PM (Sat-Sun). The successful candidate will provide 1st and 2nd line technical support via chat-first ...

deskside support from the Glasgow office. It would suit someone who enjoys working closely with users, solving problems and delivering a high standard of service in a professional environment. You will be supporting a modern Microsoft based environment and working as part of a collaborative IT team focused … providing a responsive and reliable service to the wider business. The Role As an IT Support Analyst you will act as the first point of contact for colleagues experiencing technical issues, providing first and second line support across a range of systems and devices. The role involves troubleshooting problems ...