1 to 25 of 67 Customer Service Jobs in Scotland

Customer Service Advisor

Hiring Organisation
MarkJames 🌍
Location
Perth, Scotland, United Kingdom
Customer Service Advisor (Inbound Calls) Location: Perth (Hybrid - 2 days office-based) Contract: 12-Month Fixed Term Hours: 37 hours per week (Monday-Friday, shifts between 8:30am-5:30pm) About the Role We are currently recruiting for Customer Service Advisors to join a growing … dynamic contact centre team. This is an excellent opportunity for individuals who are passionate about delivering outstanding customer service and thrive in a fast-paced, customer-focused environment. As a Customer Service Advisor, you will be the first point of contact for customers, handling inbound ...

Customer Service Advisor

Hiring Organisation
Manpower
Location
Inverness, Inverness-Shire, Scotland, United Kingdom
Employment Type
Temporary
Salary
Up to £13.45 per hour
Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini … this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

Customer Service Advisor

Hiring Organisation
Manpower
Location
Inverness, Inverness-Shire, Scotland, United Kingdom
Employment Type
Temporary
Salary
Up to £16.11 per hour
Customer Service Advisor Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Inverness or Nairn Hours: Night shifts are 1800 - 0700 and Day shifts are 0700 - 1800 Typical shift pattern is a 3-week rotation: Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night … Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line ...

Customer Service Advisor - Saturday & Sunday

Hiring Organisation
Manpower UK Ltd
Location
Inshes, Highland, United Kingdom
Employment Type
Temporary
Salary
GBP 13 Hourly
Customer Service Advisor Salary: 13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini … this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

Customer Service Advisor - Saturday & Sunday

Hiring Organisation
Manpower
Location
Inverness, Inverness-Shire, Scotland, United Kingdom
Employment Type
Part Time
Salary
Up to £13.45 per hour
Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini … this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

Customer Service Advisor - Saturday & Sunday

Hiring Organisation
Manpower
Location
Beauly, Highland, UK
Employment Type
Part-time
Customer Service Advisor Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower … fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond ...

DMAAS Administrator

Hiring Organisation
The Channel Recruiter
Location
Livingston, West Lothian, United Kingdom
Employment Type
Permanent
Salary
£25000/annum
this is a hybrid role with two days a week working from home after probation. In this role you will manage relationships across bespoke customer contracts that require the Hardware Support Team to deliver a repairs and maintenance support service as well as supporting customer contacts … phone, email and through self-service portals. Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer ...

Customer Service Advisor

Hiring Organisation
Manpower
Location
Inverness, Highland, United Kingdom
Employment Type
Temporary
Salary
GBP 13 Hourly
Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini ...

Customer Service Advisor

Hiring Organisation
Manpower
Location
Inverness, Highland, UK
Employment Type
Full-time
Customer Service Advisor Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower … fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point xxuwjjq of contact for customers, providing 1st line IT supp Please click on the apply button to read the full job description ...

Customer Service Advisor - Saturday & Sunday

Hiring Organisation
Manpower
Location
Inverness, Highland, United Kingdom
Employment Type
Permanent
Salary
GBP 13 Hourly
Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini ...

Customer Service Advisor - Saturday & Sunday

Hiring Organisation
Manpower
Location
Inverness, Highland, UK
Employment Type
Full-time
Customer Service Advisor Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower … fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first xxuwjjq point of contact for customers, providing 1st line IT Please click on the apply button to read the full job description ...

Customer Service Advisor - Saturday & Sunday

Hiring Organisation
Manpower
Location
Inverness, Highland, UK
Employment Type
Part-time
Customer Service Advisor Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours) Manpower … fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first xkybehq point of contact for customers, providing 1st line IT Please click on the apply button to read the full job description ...

Customer Service Advisor

Hiring Organisation
Manpower
Location
Inverness, Highland, UK
Customer Service Advisor Please ensure you read the below overview and requirements for this employment opportunity completely. Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Inverness or Nairn Hours: Night shifts are 18 and Day shifts are Typical shift pattern is a 3-week ...

Pega Lead System Architect (LSA)- Collections Transformation

Hiring Organisation
DCV Technologies
Location
Glasgow, Glasgow City, City of Glasgow, United Kingdom
Employment Type
Contract
Contract Rate
£500 - £600/day
design of Pega application structure, including framework and implementation layering, class hierarchy, and reuse strategy. Architect and govern the use of Pega Collections and Customer Service case types, ensuring correct extension of out-of-the-box capabilities. Define the approach for integrating Pega Customer Decision … enable Next-Best-Action and Next-Best-Payment strategies. Ensure collections decisioning, workflows, and customer treatments meet regulatory, audit, and compliance requirements across geographies. Provide architectural oversight for integrations with core banking systems, payment gateways, CRM systems, and external agencies. Define non-functional architecture covering performance, scalability, availability, resilience ...

System Architect

Hiring Organisation
Webologix Ltd/ INC
Location
Glasgow, Scotland, United Kingdom
design of Pega application structure, including framework and implementation layering, class hierarchy, and reuse strategy. Architect and govern the use of Pega Collections and Customer Service case types, ensuring correct extension of out-of-the-box capabilities. Define the approach for integrating Pega Customer Decision … enable Next-Best-Action and Next-Best-Payment strategies. Ensure collections decisioning, workflows, and customer treatments meet regulatory, audit, and compliance requirements across geographies. Provide architectural oversight for integrations with core banking systems, payment gateways, CRM systems, and external agencies. Define non-functional architecture covering performance, scalability, availability, resilience ...

Fibre Engineer

Hiring Organisation
Construction & Property Recruitment
Location
Inverness, Highland, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
various locations in the Highlands as they continue to roll out fibre to rural communities. This is a great opportunity for someone hands-on, customer-focused, and looking to build a career in fibre - full training can be provided. The Role: You'll be working on the front line … helping bring high-speed broadband to rural areas. Working to a scheduled diary, you'll play a key role in delivering a positive customer experience. Key Responsibilities: Installing Fibre to the Premises (FTTP) connections Pulling/blowing fibre cables from cabinets or chambers to properties Carrying out light excavation ...

Trainee AI Engineer

Hiring Organisation
ITOL Recruit
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Trainee AI Engineer

Hiring Organisation
ITOL Recruit
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Trainee AI Engineer

Hiring Organisation
ITOL Recruit
Location
Aberdeen, Aberdeenshire, Scotland, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Trainee AI Programmer

Hiring Organisation
ITOL Recruit
Location
Aberdeen, Aberdeenshire, Scotland, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £45,000 per annum
Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Business Development Executive

Hiring Organisation
Trapeze Recruitment Services Ltd
Location
City, Edinburgh, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 - 37,000 Annual
join a forward thinking, dynamic organisation who specialise in accident management and vehicle replacement services. Our client is seeking a motivated and confident customer service and sales professional to join their growing business. You will be allocated admin days and issued with a company vehicle. You are expected … based issues back to head office Skills and Experience required of Business Development Executive Confidence and the ability to build strong working relationships Excellent customer service and communication skills The ability to work well under pressure A clean driving license is essential to perform this position Only suitable ...

Business Development Executive

Hiring Organisation
Trapeze Recruitment Services Ltd
Location
Aberdeen, Aberdeenshire, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 - 37,000 Annual
join a forward thinking, dynamic organisation who specialise in accident management and vehicle replacement services. Our client is seeking a motivated and confident customer service and sales professional to join their growing business. You will be allocated admin days and issued with a company vehicle. You are expected … based issues back to head office Skills and Experiences required of Business Development Executive Confidence and the ability to build strong working relationships Excellent customer service and communication skills The ability to work well under pressure A clean driving license is essential to perform this position Only suitable ...

Security Engineer

Hiring Organisation
Alecto Recruitment
Location
Glasgow, United Kingdom
Employment Type
Permanent
Salary
GBP 35,000 - 45,000 Annual
thinking business is looking to strengthen its engineering team with someone who takes ownership of their work, delivers consistently high standards, and values strong customer relationships. What You'll Get OTE up to 45,000 depending on experience Glasgow and surrounding areas 22 days holiday plus bank holidays Company … benefits platform Employee recognition initiatives The Role Installation, servicing and maintenance of electronic security systems (CCTV, intruder alarms, access control) Deliver a professional and customer-focused service at all times Diagnose faults and carry out effective repairs Plan and manage your workload to maximise efficiency Complete accurate service ...

Customer Support Team Mate

Hiring Organisation
Brillband
Location
Glasgow City, Scotland, United Kingdom
Customer Service Team Mate 🚀 📍 Glasgow City Centre (Hybrid) | £27500 + Uncapped Commission | Full-time, Shift Work (including weekends) 🌟 About the Role: Are you passionate about making a real difference in people's lives? Do you thrive on solving problems and love engaging with customers directly via phone, live … chat, or face-to-face interactions? Brillband is looking for enthusiastic individuals to join our dynamic, customer-focused team! ✅ What You'll Do: Provide exceptional customer support by resolving queries and connection issues efficiently. Engage proactively with potential customers who have shown interest via our website. ...

Retention Advisor

Hiring Organisation
GoFibre Broadband Limited
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Permanent
Salary
£40,000
Title: Customer Loyalty Advisor Location: Edinburgh Office Working Pattern: 37.5 hours per week, Monday to Friday between 8am 8pm, and Saturdays 9am 5pm, on a rotational shift pattern Salary: £26,227.50 + commission (uncapped, £40,000 OTE) Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee … slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and were confident and enthusiastic about what is coming next for the GoFibre family, as we strive ...