1 to 25 of 63 Customer Service Jobs in Scotland

Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini … this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

Customer Service Advisor - Out of Hours Salary: £12.60 per hour (Living Wage Employer) Shift Uplift: £415 per month Location: Capgemini, Inverness or Nairn Hours: Night shifts are 1800 - 0700 and Day shifts are 0700 - 1800 Typical shift pattern is a 3-week rotation: Week 1: Mon - Off, Tues … Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line ...

Steele Charles are proud to be exclusively partnering with an innovative ticketing and events technology provider, to hire a Customer Service Operative to join their growing team in Edinburgh. This is a self-service ticketing and accreditation platform powering some of the largest and most important events … world. Built by event organisers and developers, the business is rethinking how ticketing works - with a strong focus on user experience, service, and smart technology. This is a fantastic opportunity to join a fast-growing, mission-driven tech company where customer experience sits at the heart of everything. ...

Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini ...

deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing … people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part ...

deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing … people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part ...

deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing … people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part ...

deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing … people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part ...

value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … responsible for logging all technical related incidents and requests (either by phone or email), resolving them in accordance with our service level agreements. You’ll take full ownership of tickets to ensure that customers have a consistent line of communication with any queries. You’ll also work with other ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

Customer Support Technician Location: Glasgow/Hybrid Full-Time; Shift Rotation Monday to Friday A bit about us At Gamma, were more than just a leader in Unified Communications as a Service (UCaaS) were a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide … make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. About the Role The role of Customer Support Technician will encompass a range of key customer service activities providing support to our largest, most strategic clients. Your day will ...

Venesky-Brown's client, a public sector organisation in Edinburgh, is currently looking to recruit a Service Desk Manager for an initial 3 month contract on a rate of £350/day (Inside IR35). This role will be based in North Lanarkshire. Responsibilities: - Responsible for the resourcing … development of the team, including the preparation and co-ordination of service transition activities. Essential Skills: - You can track, log and correct information to protect assets and components - You can identify process optimisation opportunities with guidance, and contribute to the implementation of proposed solutions - You can translate lessons learnt ...

Field Service Technician 📍Location: Scotland – located ideally Glasgow or Edinburgh ⏱️Hours: 40 per week (typically 7:00am – 3:30pm, Monday to Friday) 💷Salary: Circa £30,000-35,000 basic (doe) + company car + benefits + overtime Are you a hands on technician who loves solving problems, working with … cutting-edge machinery and delivering great customer service? We’re looking for a Field Service Technician to join a highly successful global business within their UK Services Team, someone who takes pride in keeping complex equipment performing at its best. This role is ideal for a technically ...

resolving incidents and ensuring that everyone in the bank has the necessary tools to perform their jobs effectively. We prioritize clear communication, exceptional customer service, and outstanding results. Our team members are distributed across the country, working in a hybrid model to support our branch network, main offices … replace faulty equipment Represent the team in meetings, drive forward ways to improve the office working environment Participate in project work Apply exceptional customer service skill ensuring regular communication with internal colleagues and go the extra mile with every call, email or request handled Work with other teams ...

based in Edinburgh. Our client is seeking a client facing Senior Product Support Analyst working with the global client services organisation. Responsible for Service request, Incident, Problem and Change Management activities focused on the Security Finance and Collateral Management product. Responsibilities: Provide clients with great customer service … Java, .Net, Power Builder Prefer a working knowledge of Security Lending and Collateral Management, ideally with front and back office experience Enthusiastic commitment to customer service Proven ability to meet deadlines while working in a dynamic, fast-paced environment Must be able to work outside daytime shifts ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Lucrative BDM role with market leading global facilities services provider Business Development Manager - service contracts Area: Scotland - Northern Scotland The Role of Business Development Manager This is a field/home based business development field sales role. You will target B2B businesses and sell in-demand facilities services. … business development role where you will be tasked with self-generating your own appointments and building a pipeline. You will be selling an "essential service" where the demand is high, therefore the ability to identify and target target market customers is imperative. Order values are high so there ...

Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home … Genesys & Active OPS or other WFM tools. Planning and scheduling activities (training/coaching etc.,) and absences (Holidays/Flex etc.,) to maintain consistent service level delivery across the day at the same time as meeting the operational requirements of the departments. Recommending overall allocation of off phone activity ...

client are differentiated from other providers by their ability to serve as a bridge between technology and finance solutions, accelerating the achievement of our customer's business goals. The Circular Economy is about moving from a take-make-dispose system to a circular and regenerative economy. It considers … Rental; Pre-Owned; and Wholesale services. Core activities of the Wholesale Order Management team include: End to end order processing, and management. Daily customer contact and building strong customer relationships - mostly email based. Managing customer shipping requirements and delivery Managing customer payment terms and closely tracking ...

support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations. Maintain accurate records of work completed, parts used, and updates in service systems. Ensure excellent customer service and communication at all times. Travel to various customer locations across the UK as required. Must … hands-and-feet network support, including replacing switches, patching, and hardware swaps. Strong problem-solving skills and ability to work independently. Excellent communication and customer-facing skills. Desirable Vendor certifications (Lenovo, HP, Dell, Canon, Ricoh, etc.). Experience working in field service roles covering multiple customer sites. ...