26 to 50 of 68 Customer Service Jobs in Scotland

Customer Service Team Mate 🚀 📍 Glasgow City Centre (Hybrid) | £27500 + Uncapped Commission | Full-time, Shift Work (including weekends) 🌟 About the Role: Are you passionate about making a real difference in people's lives? Do you thrive on solving problems and love engaging with customers directly via phone, live … chat, or face-to-face interactions? Brillband is looking for enthusiastic individuals to join our dynamic, customer-focused team! ✅ What You'll Do: Provide exceptional customer support by resolving queries and connection issues efficiently. Engage proactively with potential customers who have shown interest via our website. ...

Title: Customer Loyalty Advisor Location: Edinburgh Office Working Pattern: 37.5 hours per week, Monday to Friday between 8am 8pm, and Saturdays 9am 5pm, on a rotational shift pattern Salary: £26,227.50 + commission (uncapped, £40,000 OTE) Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee … slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and were confident and enthusiastic about what is coming next for the GoFibre family, as we strive ...

growing company bringing ultra-fast fibre to more rural communities across the Highlands. To help them on this journey, they are looking for friendly, customer-focused people to join the installation teams in the North Highlands (Alness and further North). Don't worry if you don't have … light excavation and cabling work (indoors and outdoors) Work on overhead networks where needed Test equipment and show customers how to use their new service Deliver excellent customer experiences every time What youll bring: Great communication and customer service skills Comfortable working outdoors, at height ...

leading edge of communication and networking technology. Duties & Responsibilities: Youll begin your career with a year-long rotation through the VIAVI Network and Service Enablement (NSE) business, ultimately preparing you to work on one of our many Field Sales teams.Youll collaborate with colleagues, customers and VIAVI Channel Partners … tools that enable aircraft to fly safely, and much, much more. VIAVI is everywhere you want to be. The worlds leading network equipment manufacturers, service providers, systems integrators, transportation companies, and private enterprises rely on products and services from VIAVI to drive reliability and profitability in their businesses. Through ...

growing company bringing ultra-fast fibre to more rural communities across the Highlands. To help them on this journey, they are looking for friendly, customer-focused people to join the installation teams in the North Highlands (Alness and further North). Don't worry if you don't have … light excavation and cabling work (indoors and outdoors) Work on overhead networks where needed Test equipment and show customers how to use their new service Deliver excellent customer experiences every time What you ll bring: Great communication and customer service skills Comfortable working outdoors, at height ...

operational site environment. This is a hands-on role supporting end user devices, troubleshooting hardware and software issues, and ensuring a high standard of service delivery. The engineer must be comfortable working independently and delivering consistent, user facing support. Key Responsibilities * Provide deskside support for PCs, laptops, mobile devices … Work within virtual, MDM and VPN environments * Log, update and manage tickets within ServiceNow * Maintain accurate documentation of incidents and resolutions * Deliver high quality customer service to end users * Follow defined ITIL based processes and procedures Required Skills and Experience * Proven experience in Level 2 IT support ...

tenant portal. Our tenant-facing technology is at the cutting edge of the sector, including a 24/7 digital lettings service, a centralised hub integrated with a variety of 3rd parties to provide everything from repairs and maintenance through to live chat and support, and AI-powered call … driving a digital-first culture by enabling high online engagement to ensure we continue to provide first-class affordable rented homes combined with excellent customer care, support and maintenance services. Although it s a digital-first business, we have a welcoming office in the beautiful market town of Haddington ...

time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. … Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated ...

Fort William/Oban area. Full training is provided, making this an excellent opportunity for individuals who enjoy practical work and delivering great customer service. The Role As part of the installation team, youll be responsible for connecting customers to Highland Broadbands fibre network and ensuring a smooth, positive … experience. Your work will include: Soft excavation in customer gardens Installing fibre cables through underground and overhead networks Clearing blockages where required Internal cabling and installing customer equipment Testing connections and guiding customers through their new service Occasional evening and Saturday work What Youll Bring Strong customer ...

resolutions, and system updates. Support IT improvement projects and technology rollouts. Help enforce data protection, cybersecurity, and compliance standards. Liaise with suppliers and external service providers when required. Deliver excellent internal customer service and clear communication. Manage and maintain the support ticket desk. You will need ...

Product Owner – Customer Query Management Location: Glasgow About the Role: Albany Beck is seeking an experienced Product Owner to play a pivotal role in leading the design, development, and implementation of innovative tooling and technology solutions that enhance an efficient, customer-focused query management process. This … seamless end-to-end solutions. Skills & Experience Required: Solid experience as a Product Owner, ideally within financial services or commercial banking. Strong understanding of customer service workflows and query handling processes. Proven ability to convert business challenges into actionable technical requirements. Hands-on experience with Jira, Confluence ...

within SLA Take ownership of incidents from initial investigation through to resolution Escalate complex or high-priority issues where required Maintain and update the service desk (Jira) , ensuring timely responses Ensure systems and processes align with company policies and standards What We're Looking For Essential Experience supporting Windows … Understanding of DNS, DHCP, NAT, Group Policy Experience with backup technologies or VOIP systems Key Attributes Proactive, self-motivated, and hands-on Strong customer service mindset Able to work independently and as part of a team Comfortable in a fast-paced environment with tight deadlines Eager to learn ...

About Certum: Certum Limited are looking for an apprentice to join their rapidly expanding team. They are a Managed Service Provider based in Glasgow, providing IT support to a wide range of different customers throughout different vertical markets within Scotland and the UK. They mainly work with the Microsoft … tickets are fully up to date with relevant notes Updating our centralised documentation platform to reflect any changes to customers networks or services Answering customer phone calls and logging support tickets into our helpdesk platform Responding to all tickets and incidents within the agreed SLAs Picking up and managing ...

Trespass and Nevisport websites, marketplaces, and international channels. You will oversee our Trading, Performance Marketing, Merchandising, Content Marketing, Optimisation (SEO, GEO), Marketplace, Development, BI, Customer Service and Photography teams as well as reporting directly to the company owners/Directors. You will be responsible for delivering revenue growth … optimising the customer experience, and have full ownership of digital trading performance. Additionally, you will demonstrate operational excellence across our ecommerce platforms and marketplace channels. This is an exciting opportunity to contribute to the growth of a successful and well-known brand. What does a typical day look like ...

team in delivering day-to-day support across devices, systems, and users, while developing foundational technical skills in IT support, troubleshooting, and customer service. This role suits someone who is curious, eager to learn, and interested in building a career in IT or technology. What does the role look … configuring laptops, desktops, and mobile devices Support user onboarding and offboarding processes, including account setup Log, track, and update support tickets using IT service management tools Troubleshoot basic issues with devices, applications, and connectivity Assist with maintaining IT equipment and asset inventory Support meeting room and AV/video ...

+ bank holidays Company vehicle Employee referral bonus scheme Tools, PPE, uniform and ongoing training provided Health & wellbeing support Employee recognition programme The Role Service, maintain and install fire alarms, CCTV, intruder alarms and access control systems Deliver a high standard of customer service and build strong … client relationships Manage your own workload across a regional patch Diagnose faults and carry out effective repairs Complete accurate service and compliance reports Identify system issues and recommend improvements Work to deadlines while maintaining quality standards Ensure full compliance with health & safety regulations Collaborate with internal teams to deliver ...

+ bank holidays Company vehicle Employee referral bonus scheme Tools, PPE, uniform and ongoing training provided Health & wellbeing support Employee recognition programme The Role Service, maintain and install fire alarms, CCTV, intruder alarms and access control systems Deliver a high standard of customer service and build strong … client relationships Manage your own workload across a regional patch Diagnose faults and carry out effective repairs Complete accurate service and compliance reports Identify system issues and recommend improvements Work to deadlines while maintaining quality standards Ensure full compliance with health & safety regulations Collaborate with internal teams to deliver ...

Data Centre Technician, you will work as part of on-site teams supporting a client environment, responsible for handling day-to-day faults, service requests, and infrastructure support activities. The role covers a broad range of Data Centre operations including structured cabling tasks such as patching, testing, validation … strong communication skills, a proactive attitude, and a solid understanding of Data Centre environments. You will interact with a range of stakeholders, demonstrating excellent customer service, organisation, and flexibility to meet operational demands. A willingness to take initiative, work collaboratively, and adapt to changing requirements is essential. Reporting ...

commission structure with £55k+ OTE Company van with private use (BIK opt-in) Overtime rates available 22 days holiday + bank holidays (rising with service) Clear career progression within a national organisation Ongoing training and development, including Gent systems Supportive management and a well-structured working environment Callout rota … managed by area hiring manager with flexibility. Responsibilities Fire & Security Engineer As a Fire & Security Engineer, you will: Install, maintain, and service fire alarm systems (Gent experience highly desirable), CCTV, access control, and intruder alarms Manage your diary and workload effectively to deliver high-quality service to clients ...

triage process by managing bookings, processing eConsult requests, updating clinics on EMIS PCS, and directing patients to the most appropriate healthcare professional or service using digital systems. Electronic records & data quality management: Accurately enter, code, scan, and back-scan clinical and other documents into EMIS PCS and Docman, supporting … system-enabled patient and staff queries, providing assistance in person, by telephone, and via Outlook email, while maintaining confidentiality and demonstrating excellent digital customer service skills. Prescriptions, results & digital requests processing: Process electronic prescription requests, test result queries, and GP/Nurse-led patient contact actions using EMIS ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £90,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £90,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith Azure ExperienceworkingwithREST/ ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £90,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith xkybehq Azure ExperienceworkingwithREST ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £90,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith xkybehq Azure ExperienceworkingwithREST ...

hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer Basesalaryupto £90,000 Carallowance Performance-basedbonus Flexibleremoteworkingwithoccasionalhybridtravel Generouspensioncontributionsandacomprehensivebenefitspackage KeyResponsibilities Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform) Leadtechnicalarchitecturethroughthefullprojectlifecycle IntegrateDynamics365withAzureservicesandthird-partyplatforms Developcustomplugins,PowerAutomateflows,andmodel-drivenapps Providetechnicalleadershipandmentordeliveryteams Ensurescalability,security,andqualityacrosscomplexsolutions Conductworkshopsandtranslatebusinessrequirementsintotechnicaldesigns AboutYou Hands-onexperiencewith Dynamics365CE andthePowerPlatform Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwith xkybehq Azure ExperienceworkingwithREST ...