26 to 46 of 46 Customer Service Jobs in Scotland

/CD processes Ability to investigate and resolve complex technical issues Strong communication and stakeholder engagement skills Desirable Experience Dynamics 365 Sales, Customer Service or Field Service Power BI and reporting solutions Azure data services and enterprise integration platforms Data migration and CRM data quality initiatives Experience ...

servicing, maintenance, fault-finding, and repairs across a range of fire and security systems on commercial sites. The Role Lead and support engineers across service and maintenance operations Service, maintenance, and fault diagnosis of: Fire Alarms CCTV Systems Intruder Alarms Access Control Systems Ensure all works are completed … industry standards and customer expectations Support and mentor junior engineers where required Participate in a 1 in 12 call-out rota Complete electronic job reports and documentation Deliver a high level of customer service at all times What We're Looking For Previous experience in the Fire ...

part of a team that supports your ambitions and growth, both personally and professionally. The Opportunity: We are looking for a skilled Service Desk Analyst to work as part of a team to support a range of systems within the Landmark Information Group. You will be responsible for managing … United Kingdom to provide physical support About You: To be considered for the role you will need to have:- ITIL V4 Foundation or previous Service/Support Desk experience Exposure to Microsoft 365 Admin Centre, AD Good customer service skills Self-motivated Excellent time management & request\ticket ...

TITLE : L1 Service Desk Team Leader Location: Livingston SALARY: £28,000 - £32,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you enjoy developing … value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise ...

macOS and networking issues ** Resolving escalated hardware, software and connectivity problems ** Taking ownership of tickets through to resolution ** Maintaining accurate technical documentation ** Delivering excellent customer service What We're Looking For ** Commercial experience in a 2nd Line IT Support role ** Strong Microsoft 365, Windows and Mac support experience ...

partnerships or one of your own. Were looking for individuals who will go above and beyond their job-spec to provide the best possible customer service. To be considered for this role, you will need the following skills and experience: Essential: Previous experience providing technical support across the Microsoft ...

opportunity for a motivated and technically skilled AV professional to become part of a well-established operation, with real scope to influence and improve service delivery across the site. The ideal candidate will possess strong troubleshooting abilities, hands-on AV support experience, and a proactive, customer-focused approach … ensuring an exceptional user experience at all times. Key Responsibilities Audio Visual Responsibilities Flexible support across both Edinburgh & Glasgow offices. Report into Client Service Delivery AV Manager on a day-to-day basis. Responsible for underpinning the AV service from a technical perspective in collaboration with client ...

broken devices back to life and support customers when they need us most. As a Store Manager you will take full responsibility for a customer-facing repair store, balancing hands-on technical work with leadership, organisation and commercial awareness. This role suits someone confident working independently, comfortable leading from … customers alongside scheduled repairs. As the senior presence in the store, you will lead daily operations, deliver high-quality repairs and ensure every customer receives a professional, reassuring experience. Alongside technical delivery, you will oversee appointments, stock management, store standards and local sales opportunities. You will also play ...

Setting Hybrid/Field-based role Combination of field travel and home-based work Overview This role focuses on managing and growing strategic quick-service restaurant (QSR) partnerships within a leading online food delivery marketplace. You will work directly with franchise business owners across a designated territory to drive … commercial growth, optimise operational performance, and improve customer engagement. The role combines strategic account management, consultative sales, operational advisory, and data-driven growth planning within a fast-paced tech and hospitality environment. Key Responsibilities Build and strengthen long-term commercial relationships with franchise partners Drive order growth and overall ...

years' experience supporting M365 products and services in an enterprise environment. Excellent verbal and written communication skills. Proven ability to deliver high-quality customer service. Experience working with ticketing systems and meeting SLA requirements. Familiarity with Purview, Defender and the Office 365 Suite (desired). What makes Ashurst ...

management of key client accounts, along with the planning and direction of any marketing campaigns. Account Directors must take overall charge of their customer base and play an essential team-leading role by way of delegating projects and monitoring workflow. Establishing and building client relationships by way of gaining … contact for customers in the given portfolio, ensuring relationships are built with key personnel. Monitor client satisfaction post sale, ensuring a high level of customer service internally. Skills & Experience: A minimum of 5 years sales experience in a sales role, specifically Managed Print or Telecoms. Proven track record ...

systems, manage enquiries, and help ensure smooth day-to-day operations. What we're looking for: Strong administrative and IT skills Excellent communication and customer service skills Ability to manage workloads and work independently Experience in procurement, finance, purchasing, or commercial operations is desirable Knowledge of SAP, Oracle ...

Our client is a forward-thinking Scottish telecommunications provider delivering ultrafast full-fibre broadband to rural and underserved communities. With significant recent investment and ambitious growth plans, their mission is clear: to bring city-level ...

experience as a Fire and Security Engineer Ability to troubleshoot and diagnose faults in electrical systems and fire/security equipment. Excellent communication and customer service skills. Full UK driving license. Flexible and willing to travel Glasgow and surrounding area What's on offer for the new Fire ...

client, a leading provider of IT infrastructure to corporate and public sectors. This company has a passion for employee satisfaction and world-class customer service. This position is temporary and does not have confirmed shifts, you will be required to cover sickness and holidays at short notice. In order ...

slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and were confident and enthusiastic about what is coming next for the GoFibre family, as we strive … focused sales professionals who know how to start conversations, build trust and close naturally. You might be in Retail. Events. Promotions. Hospitality. Or another customer-facing sales role. If youre great with people and motivated by earning potential, a Field Sales Executive, could be your next move. WHAT ...

slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and were confident and enthusiastic about what is coming next for the GoFibre family, as we strive … focused sales professionals who know how to start conversations, build trust and close naturally. You might be in Retail. Events. Promotions. Hospitality. Or another customer-facing sales role. If youre great with people and motivated by earning potential, a Field Sales Executive, could be your next move. WHAT ...

slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and were confident and enthusiastic about what is coming next for the GoFibre family, as we strive … focused sales professionals who know how to start conversations, build trust and close naturally. You might be in Retail. Events. Promotions. Hospitality. Or another customer-facing sales role. If youre great with people and motivated by earning potential, a Field Sales Executive, could be your next move. WHAT ...

environment while ensuring contractual SLA targets are consistently achieved. The successful candidate will be responsible for delivering installations, fault resolution and maintenance activities across customer sites, whilst ensuring all relevant updates and technical information are communicated effectively to the client's Service Support Desk. Field Telecoms Engineer … agreed SLA targets are achieved. Install, commission and support telecoms networks and associated equipment across Scotland. Carry out planned and reactive maintenance activities on customer sites. Monitor, maintain and troubleshoot network and system environments. Diagnose and resolve faults, escalating where necessary. Ensure timely and accurate reporting to the client ...

healthcare, employee wellbeing support and career coaching Daily travel around the Scottish Borders WHAT YOU WILL BE WORKING ON Complete pre-installation surveys for customer orders in line with GoFibre survey standards and processes Carry out underground route proving activities including rodding, roping and cabling ducts to confirm routes … slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and were confident and enthusiastic about what is coming next for the GoFibre family, as we strive ...

slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and were confident and enthusiastic about what is coming next for the GoFibre family, as we strive … part of the rich GoFibre family, and were unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another. Are you ready for the challenge? Get in touch now, we cant wait ...