26 to 50 of 59 Customer Service Jobs in Scotland

testing practices to ensure proper code design, readability, and reliability. Analyst Expectations To meet the needs of stakeholders/customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements … processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver ...

client, who are industry leaders in their industry, are looking for a Field Service Engineer to join their field operations. Any experience with white goods, electro mechanical or working in the field, ideally for 1 year would be suitable as full cross training will be given. This role … with basic experience. The business provides a wide range of solutions to the world’s leading banks, retail and commercial institutions. As a Field Service Engineer, you will provide technical support to our client’s customers by carrying out maintenance on a range of ATM's, Self-service ...

client, who are industry leaders in their industry, are looking for a Field Service Engineer to join their field operations. Any experience with white goods, electro mechanical or working in the field, ideally for 1 year would be suitable as full cross training will be given. This role … with basic experience. The business provides a wide range of solutions to the world’s leading banks, retail and commercial institutions. As a Field Service Engineer, you will provide technical support to our client’s customers by carrying out maintenance on a range of ATM's, Self-service ...

Office. Experience handling LTSC Channels and KIOSK is highly desirable Basic level understanding in SCCM/Active Directory and a working knowledge of IT service models Networks experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS … Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Excellent customer interface and customer service skills Some flexibility with working hours when needed Full UK Driving ...

Office. Experience handling LTSC Channels and KIOSK is highly desirable Basic level understanding in SCCM/Active Directory and a working knowledge of IT service models Networks experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS … Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Excellent customer interface and customer service skills Some flexibility with working hours when needed Full UK Driving ...

Office. Experience handling LTSC Channels and KIOSK is highly desirable Basic level understanding in SCCM/Active Directory and a working knowledge of IT service models Networks experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS … Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Excellent customer interface and customer service skills Some flexibility with working hours when needed Full UK Driving ...

providing timeous updates on tickets • Liaise/Oversee the billing concierge to assist in ensuring accurate generation of bills as per contracts • Resolving customer queries– always with a focus on quality and care • Supporting customers during their first billing cycles and helping them build confidence with the platform • Proactively … identifying issues, suggesting improvements, and collaborating with internal teams to enhance the customer experience • Monitor customer contractual obligations • Monitor Supplier invoices with the NCS Purchase Ledger team • Adopt the position of superuser for all NCS’s internal software platforms • Maintain and control all rates, pricing and troubleshooting ...

data. Keeping accurate records and contributing to helpdesk guides and knowledge base articles. About you Youll bring a positive attitude, a patient and customer-focused approach and a genuine enthusiasm for learning. Previous professional IT experience isnt essential. Were looking for: A strong interest in IT, shown through study … organisational skills and the ability to manage multiple requests. Desirable: CompTIA A+, IT Fundamentals+ or equivalent knowledge (or working towards it); experience in a customer service role; and any familiarity with Active Directory, Microsoft 365, ticketing systems or remote support tools. Why apply? This role offers the chance ...

innovation to shape data so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. We're looking … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

looking for We are looking for someone with excellent communication skills and a can-do attitude, who can focus on giving great service to our customers. What you'll be doing Roles and Responsibilities : Driving the company van for customer deliveries or collections, always ensuring a professional service … other stakeholders across the business. Carry out other adhoc duties as required. Skills & Experience: Previous experience within a delivery/installation role with a customer service focus. Outstanding communication skills. A full, clean UK driving licence with experience of long-wheel based vans. Able to work under pressure ...

Line IT Support role, ideal for someone who enjoys working directly with end users, taking ownership of issues and providing a high level of customer service. The role You'll provide day-to-day technical support across desktop, endpoint, Microsoft 365 and Windows environments, taking ownership of incidents … service requests through to resolution wherever possible. You'll also support with identity and access management and work within established ITSM processes. What we're looking for: Strong 1st/2nd Line IT Support or Helpdesk experience Solid desktop and endpoint support experience Confident supporting Microsoft 365 and Windows ...

Description Reporting to the Security Engineering Team Lead, you will provide hands on application security engineering for the Customer B2C and Connected Mobility domains during a 12 month cover period. You will work with product teams, engineers and architects to identify and reduce security risk throughout design, development, testing … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

locations, and delivering high-quality hardware installations. As an IT Field Engineer, you will be responsible for installing and configuring Zebra printers across various customer sites, ensuring all devices are operational and performing as expected. Your responsibilities as the IT Field Engineer: Install and configure Zebra printers across multiple … customer locations. Travel between sites throughout Scotland to complete scheduled installations. Test printer functionality and troubleshoot any setup or connectivity issues. Ensure all deployed devices are operating correctly and meeting customer requirements. Provide basic user guidance and support where required. Maintain accurate records of installations, configurations, and site ...

Support the end-to-end deal lifecycle, including opportunity management, quote creation, amendments, renewals and internal documentation. Create and maintain accurate opportunities, quotes and customer information within Salesforce. Coordinate with internal teams such as Deal Desk, Legal, Customer Success, Sales Operations, and other stakeholders to help progress customer … things. Detail-oriented, dependable and committed to delivering high-quality work. Comfortable working in a fast-paced, collaborative environment. Previous related experience within Sales, Customer Service, Operations or Administration would be beneficial, but is not essential. Experience with Salesforce or other CRM systems is also a bonus ...

Support the end-to-end deal lifecycle, including opportunity management, quote creation, amendments, renewals and internal documentation. Create and maintain accurate opportunities, quotes and customer information within Salesforce. Coordinate with internal teams such as Deal Desk, Legal, Customer Success, Sales Operations, and other stakeholders to help progress customer … things. Detail-oriented, dependable and committed to delivering high-quality work. Comfortable working in a fast-paced, collaborative environment. Previous related experience within Sales, Customer Service, Operations or Administration would be beneficial, but is not essential. Experience with Salesforce or other CRM systems is also a bonus ...

hands-on, field-based role where you'll be responsible for servicing, maintaining, inspecting and repairing a wide range of hire equipment directly at customer sites. Combining technical expertise with exceptional customer service, you'll play a key role in ensuring our equipment remains safe, compliant ...

Description About the Role As an Electrical Service Engineer within NOV's UK Aftermarket Service team, you will support the service, repair, inspection, installation and commissioning of NOV equipment at offshore and onshore customer locations worldwide. This is a home-based role within mainland UK with … computer-controlled systems, AC and DC power systems and variable frequency drives (VFDs). Depending on the work scope, you may work independently at customer locations or alongside mechanical and other Service Engineers as part of a multidisciplinary team. The role is highly customer-facing and requires ...

Access Control Systems Intruder Alarm Systems Fire Alarm Systems Audio Visual Systems Business Networking Infrastructure As your experience grows, you will become involved in customer surveys, system commissioning, troubleshooting and delivering complete technology installations. Typical Duties Assisting engineers with on-site installations Installing and terminating structured cabling Installing CCTV … devices Supporting telephone system installations and migrations Assisting with AV installations including displays and audio systems Carrying out planned maintenance and fault finding Attending customer sites throughout Scotland and occasionally further afield Keeping accurate job documentation Maintaining high standards of workmanship and customer service Working safely ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £27k basic salary ...

business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include … including Fire Detection and Intruder Alarm Systems. Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer service. Reactive call outs to site, with an aim to provide a first-time fix. Provide on-site technical support and solutions to customers ...

within solution-led or technology-related sales. Strong experience and understanding of the hospitality sector . Good understanding of sales development best practices. Excellent customer service, telephone, listening, verbal and written communication skills. Demonstrated ability to meet or exceed sales targets. Experience using Salesforce or a comparable ...

issues face to face, by phone and by email. You will be the friendly, dependable face of IT onsite, so a strong customer service approach and clear communication are essential. You will be fully supported by our wider, experienced engineering team, who provide escalation, technical depth, mentoring ...

Engineering Customer Support Glasgow based Check these questions out! If you say yes to one or more of them, then this could be the role for you! Are you a Powered Access Engineer and want to use your technical and engineering knowledge in a warmer environment? Are you someone … works in the automotive, fleet, construction plant or other engineering related industry within a technical helpline, customer service, administrative role and you fancy a change? Do you know a bit about engineering and think that you might be able to provide advice and guidance to customers and colleagues ...

CONVERSATIONAL DESIGNER - VOICE/AI/CUSTOMER EXPERIENCE/CONVERSATION DESIGN Up to £575 per day Inside IR35 6-month contract Edinburgh Hybrid THE DETAILS £525 - £575 per day Inside IR35 6-month contract Edinburgh Hybrid - 2 days per week on-site Major enterprise customer service transformation … programme We're looking for an experienced Conversational Designer to join a major enterprise customer click apply for full job details ...

Start date: 25.01.2027 Shift Pattern: Full Time (37.5 hours) Please note that this position is a full-time role only, and part-time hours are not available. Sales Advisors If you're outgoing, full of ...