26 to 50 of 74 Customer Service Jobs in Scotland

Service Delivery & Client Success Manager Hamilton Office based c£50k We're looking for a Service Delivery & Client Success Manager who enjoys building relationships, solving problems, improving processes, and helping shape what great customer service looks like within a growing technology business click apply for full ...

days annual holiday Your new role Working for the Registers of Scotland, this role will lead the development of a clear roadmap for customer data products and licensing, supporting the organisation's commercial strategy, customer service, responsible data use, innovation, and growth. The postholder will work closely … with the client account function to ensure customer insight, account intelligence, service feedback and commercial opportunities inform the customer data product roadmap and route-to market activity, and line management responsibility is likely as the function and operating model develop. About the Organisation Registers of Scotland ...

ABOUT US At Argon, we are passionate about transforming how organisations in the private and public sectors leverage technology. As a customer-focused, multi-discipline service provider, our approach is rooted in building long-term partnerships. We listen closely, understand your goals, and deliver bespoke solutions that optimise … cutting-edge innovations from one of the worlds leading technology companies, ensuring our customers benefit from the very latest advancements supported by industry-leading service operations. By working with a network of world-class technology partners, Argon delivers secure, reliable, and future-ready solutions tailored to the unique needs ...

Business Analyst Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service') & Group Income Protection What you’ll be doing: Work with transformation and the business stakeholders to ensure documented business requirements are accurately translated into ...

installation jobs using Agilico's digital ticketing platform (Vantage Online), ensuring accurate and timely updates on installation progress, equipment, parts and job status Visit customer and client sites to carry out equipment installations, site surveys and collections, ensuring all installation activity is accurately recorded within company systems and delivered … high standard of customer service Raise purchase orders, allocate equipment and parts to installation jobs, and maintain accurate digital records within company systems to support effective workflow management Train to become a key user and super user of Vantage Online and associated digital platforms, acting as a first ...

department; ensuring all administrative procedures are undertaken in accordance with department requirements and in a timely and accurate manner and helping to provide a service to clients that is efficient and effective. Key for this is to be experienced in working with high volume and fast turnarounds maintaining … including system implementations, PDA/device rollouts, user administration, and team administration. Investigate queries and support reporting, performance tracking, and action management. Assist with customer complaints administration, community engagement projects, fundraising initiatives, and social value reporting. Provide payroll and financial administration, including processing timesheets, payroll submissions, reconciliations ...

Your new company An established organisation operating across the energy efficiency and home improvement sector is seeking an organised and customer-focused professional to join its operations team. The organisation works closely with customers, contractors, and internal stakeholders to deliver property improvement and installation projects, ensuring high levels … service, quality, and compliance throughout the customer journey. Your new role As an Installer Support Advisor, you will play a key role in coordinating installation projects and supporting both customers and contractor partners throughout the delivery process. Working within a fast-paced operations' environment, you will be responsible ...

other company locations as required. About You To be successful in this role, you'll ideally have: Previous experience in an IT Support, Service Desk or Helpdesk role. Experience supporting Windows 10 and Windows 11. Good knowledge of Microsoft 365 and Microsoft Office. Experience installing and supporting desktop … Windows Server. An understanding of networking fundamentals, including DNS, DHCP and VPN. Experience using an IT helpdesk or ticketing system. Excellent communication and customer service skills. A full UK driving licence and access to your own vehicle. What's on Offer Competitive salary. Comprehensive benefits package. Ongoing training ...

common business applications.newtab Good understanding of LAN, basic networking and video conferencing support.newtab Excellent communication skills in English and local language, with a strong customer service mindset.newtab Ability to work independently, prioritize tickets and meet SLAs in a fast-paced environment.newtab Willingness to travel to remote offices ...

month contract. What you will be doing: Provide on-site desktop support for end users Take end-to-end ownership of incidents and service requests to ensure timely resolution. Coordinate with cross-functional IT teams for issue resolution Support user onboarding, including device setup and account provisioning Manage incidents … service requests using ITSM tools (eg, ServiceNow) Ensure accurate ticket logging, categorisation, and resolution tracking Adhere to SLAs and follow ITIL-based processes Prioritise and resolve issues based on business impact Install, configure, and troubleshoot Windows laptops and desktops Support multi-monitor setups and peripheral devices Troubleshoot hardware, software ...

Experience Assistant for a 6 month initial contract (temp to perm) based in Edinburgh. Purpose of the role: * Deliver a professional front-of-house service, ensuring a welcoming and positive experience for all visitors, clients and employees. * Provide administrative and facilities support to maintain the smooth … provide general support to the Workplace & Facilities Management team. The skills you'll need: * Previous experience in a front-of-house, reception, administration or customer-facing role. * Strong customer service and communication skills with a professional and approachable manner. * Good working knowledge of Microsoft Office applications. * Excellent ...

What you will be doing: \n \n Provide on-site desktop support for end users \n Take end-to-end ownership of incidents and service requests to ensure timely resolution. \n Coordinate with cross-functional IT teams for issue resolution \n Support user onboarding, including device setup and account … provisioning \n Manage incidents and service requests using ITSM tools (eg, ServiceNow) \n Ensure accurate ticket logging, categorisation, and resolution tracking \n Adhere to SLAs and follow ITIL-based processes \n Prioritise and resolve issues based on business impact \n Install, configure, and troubleshoot Windows laptops and desktops ...

Windows 10 & 11 OS Build and Support Extremely strong communication skills, both written and spoken Well versed in providing a very high level of customer service to both users, customers and colleagues. Meet all Service Levels specified and be able to support and meet the requirements specified … with business owners. Capable of ensuring device health is monitored, reported and remediated (DEX). Capable of maintaining OS currency using established processes leveraging Service Rings. Capable of performing Routine Technology Health Checks and capable of providing in-person services for items in the relevant service catalogue. Capable ...

Build and Support \n Extremely strong communication skills, both written and spoken \n Well versed in providing a very high level of customer service to both users, customers and colleagues. \n Meet all Service Levels specified and be able to support and meet the requirements specified … owners. \n Capable of ensuring device health is monitored, reported and remediated (DEX). \n Capable of maintaining OS currency using established processes leveraging Service Rings. \n Capable of performing Routine Technology Health Checks and capable of providing in-person services for items in the relevant service catalogue. ...

What were looking for We are looking for someone with excellent communication skills and a can-do attitude, who can focus on giving great service to our customers. What youll be doing Roles and Responsibilities : Driving the company van for customer deliveries or collections, always ensuring a professional … service to uphold the companys reputation. Planning routes effectively to maximise the efficient delivery of customers orders. Conduct client site surveys to ensure safe delivery and collection of equipment. Installation of IT equipment at client sites (training will be provided) Support the warehouse to ensure health & safety and that ...

Audio Visual Technician Glasgow, UK 28,000 (dependent on experience) Company Benefits for an AV Technician: Private Healthcare after 12 months service Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path … important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Your area of responsibility as an AV Technician: Working in some of the best venues and hotels in the UK you will play an integral part in the planning ...

aspects of working in an agile team at MO Focus on delivering working software Build our AI capability together to maximise effectiveness Blending user (customer) feedback and best practice to evolve what we deliver Continuously inspect and adapt how we deliver software Use TDD, automation, and a shift-left … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

require working away from home, with overnight hotel stays where necessary. Essential Requirements Previous experience as an EPOS Engineer, IT Field Engineer or Field Service Engineer Strong hardware installation and fault-finding skills Excellent customer service and communication skills Ability to work independently Own reliable vehicle ...

Technical Business Support Consultant to join its growing technology team. This is a fantastic opportunity for someone who enjoys travel systems, problem-solving, and customer support , and wants to deepen their technical expertise across online booking platforms, GDS, invoicing systems, and workflow automation . The role sits … development. Key Responsibilities As Technical Business Support Consultant, you will: Provide first-line technical support for online booking tools and agent systems Respond to customer and internal technical queries via email and support ticketing systems Diagnose and troubleshoot issues across multiple travel booking platforms Escalate complex technical issues ...

career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group, were enabling … energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within ourMetering team within the Energy Division.Youll join the leading provider of metering services in the UK energy retail ...

career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group, were enabling … energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within ourMetering team within the Energy Division.Youll join the leading provider of metering services in the UK energy retail ...

career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group, were enabling … energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within ourMetering team within the Energy Division.Youll join the leading provider of metering services in the UK energy retail ...

administrative support. Positive attitude with a strong willingness to contribute to team objectives. Adaptable and quick to learn new systems and processes. Strong customer-service mindset with a collaborative approach. Eager to develop a long-term understanding of SLB business operations. Proficient in Microsoft Office Suite (Excel, PowerPoint ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...