51 to 75 of 136 Customer Service Jobs in Scotland

pension Annual bonus (5% OTE, 10% Maximum) Personal BUPA cover Access to SAGE Benefits: retailer discounts, virtual GP and counselling appointments etc. Death in service - 2 x annual salary Generous Staff Discount: Up to 30% off. Extra Holiday Purchase: Up to 5 additional days p.a. Volunteering Initiatives: 1 paid … responsible for developing and executing the overall e-commerce strategy, overseeing the day-to-day operations of our online storefront, and ensuring a seamless customer experience. This senior leadership role requires a blend of strategic thinking, technical expertise, and strong leadership skills to drive online sales, enhance customer engagement, and expand our market presence. Key Tasks and Responsibilities: Develop and implement a comprehensive e-commerce strategy to achieve revenue targets, enhance customer experience, and expand market reach. Collaborate with the marketing team to create and execute digital marketing campaigns, including SEO/SEM, email marketing, paid more »

has celebrated over 27 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We re focused on our core values using these we ve … patterns and best practices, working with development teams as well as directly with customers. Technical subject matter expert. Lead technical development teams across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team s output, enforcing standards. Liaise directly with customers to more »

has celebrated over 27 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … patterns and best practices, working with development teams as well as directly with customers. Technical subject matter expert. Lead technical development teams across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, enforcing standards. Liaise directly with customers to more »

hours are: 07:00 16:30 Mon-Thurs and 07:00 13:30 Fri hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services … at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION more »

hours are: 07:00 – 16:30 Mon-Thurs and 07:00 – 13:30 Fri – hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services … at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION more »

has celebrated over 26 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, in Version 1's Managed Services environment we do things differently. We’re focused on our core values; using these we’ve seen … significant growth across our practices and our Service Reliability Group (SRG) team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description As a Senior Software Engineer/.NET Consultant in more »

to all pulling together in the same direction. They're looking for someone who shares their passion for helping others with technology, delivering excellent customer service, operating to high professional standards and have a great time along the way. If that sounds like you, then you’ll fit … and to provide leadership and guidance to the team to allow them to thrive in their role. The HTL will continuously strive on increasing customer satisfaction, helpdesk performance and business operations efficiency. In a Nutshell 🥜 Passionate about technology and take an interest in the industry Energetic, motivated, professional and more »

and regulations and their application Excellent communication skills needed to convey complex payroll matters to all levels of employee Experience of working in a customer facing environment and providing good customer service Experience with a number of software packages including Microsoft Office, particularly Excel Experience of producing more »

experiencing rapid growth, and we need a visionary leader to guide our stores to new heights. With a commitment to innovation, technology, and exceptional customer service, we're redefining the customer shopping experience. The Role: As a Regional Manager , you will play a pivotal role in overseeing more »

world leading global organisation. Our client, a blue-chip IT company, is currently seeking a Security Cleared Infrastructure Support Specialist III based on their customer site in Edinburgh. This is a temporary role to start ASAP for 3 months. The role is paying up to £275.00 per day working … already hold SC Security Clearance. For this reason, we are only able to progress applications from British nationals. Role Overview We are looking for customer-focused 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some … at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. Job Description To more »

world leading global organisation. Our client, a blue-chip IT company, is currently seeking a Security Cleared Infrastructure Support Specialist III based on their customer site in Edinburgh. This is a temporary role to start ASAP for 3 months. The role is paying up to £275.00 per day working … already hold SC Security Clearance. For this reason, we are only able to progress applications from British nationals. Role Overview We are looking for customer-focused 3rd line infrastructure support engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some … at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. Job Description To more »

to stakeholders and highlighting relevant opportunities to the team Working closely with technical teams & partners to support continuous improvement of marketplace channels. Supporting the customer service team with daily tasks and resolving product issues highlighted or improving customer experience Working for Trespass You will receive 30 days … holiday (increasing to 32 by 2 years’ service) to ensure you keep a healthy work-life balance and have lots of exciting plans in place to look forward to Benefit from our corporate discounts for you, your friends and family, making the most of the great outdoors Relaxed dress more »

implementation of energy storage projects, which will involve establishing and maintaining project management and procurement processes such as, tracking client submittal obligations, development of customer client interfaces, managing and supporting the transfer of information between client and customer. non- conformances and contract modifications. Knowledge of energy storage systems, engineering … communicate project status updates in a clear and concise manner.Manage communication flow for contract submittals, project reporting, invoicing, vendor submittals and other documentation between customer, project team, and suppliers.Liaise with both internal and external project stakeholders on an ongoing basis.Support subcontractor operations daily through coordination and scheduling. Take ownership … of the subcontractor schedule including job flow and customer experience.Identify the critical path required to achieve a given task and manage until completion.Problem solve unique situations as they arise.Actively participate in developing and maintaining online business management tools used for the development and execution of all projects.Identify areas for more »

implementation of energy storage projects, which will involve establishing and maintaining project management and procurement processes such as, tracking client submittal obligations, development of customer client interfaces, managing and supporting the transfer of information between client and customer. non- conformances and contract modifications. Knowledge of energy storage systems, engineering … project status updates in a clear and concise manner. Manage communication flow for contract submittals, project reporting, invoicing, vendor submittals and other documentation between customer, project team, and suppliers. Liaise with both internal and external project stakeholders on an ongoing basis. Support subcontractor operations daily through coordination and scheduling. … Take ownership of the subcontractor schedule including job flow and customer experience. Identify the critical path required to achieve a given task and manage until completion. Problem solve unique situations as they arise. Actively participate in developing and maintaining online business management tools used for the development and execution more »

be used as part of the evaluation process: Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors. Demonstrates … excellent German listening, German written, German verbal communication skills and very good analytical problem solving skills. A very good understanding of IT Service Desk processes & procedures including critical metrics. Evidence of working in a high stress environment with minimal direction and prioritising technology accordingly A very good understanding of … and associated critical systems in order to understand the impact of outages upon their service. A very good understanding of Exec & International IT Support Service processes and procedures. Must be fully aware of Key Performance Indicators and focus upon their attainment. Solid understanding of Microsoft Surface hardware, Office more »

exciting new projects also in the pipeline. Key aspects of working in an agile team at MO Focus on delivering working software Blending user (customer) feedback and best practice to evolve what we deliver Continuously inspect and adapt how we deliver software Utilise great testing principles, TDD & automation A … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we more »

learn Able to respond to complicated inquiries and effectively present information based on the audience Able to work in a team environment or independently Customer service focused Excellent analytical skills Attention to detail, deadlines, and reporting more »

learn Able to respond to complicated inquiries and effectively present information based on the audience Able to work in a team environment or independently Customer service focused Excellent analytical skills Attention to detail, deadlines, and reporting more »

join our client based in Aberdeen. Working within the oil & gas, energy & power, petrochemical and water industries, the company provides independent, bespoke solutions including service, repairs, and complete replacement of pumps and rotating equipment. We service and repair all variety of pumps to blue chip customers in the … rotating equipment, who will support the workshop manager in producing reports such as inspection reports, repair plans and rebuild reports. Working closely with the service department and the workshop manager, you will advise on best manufacturing practices for restorative projects and produce and distribute bill of materials (BOMS). … end of jobs and will therefore have a good understanding of the operational process. Produce Bills of Material (BOMS) for different processes to assist service department and to establish cost. Create report of required repairs of rotating equipment Produce relevant documentation crucial to each job such as inspection reports more »

An exciting opportunity to be involved in the transformation of business ways of working , which enhances both customer and colleague experiences. This role offers the ability to bring previous technical and business knowledge together whilst developing new skills Initially working within the Project team to design, develop and implement … technical backgrounds to develop software applications, automation processes, and digital solutions using a low-code or no-code platforms - Creatio. Citizen Developers leverage their Customer Service and/or Back Office expertise and creativity to enhance operational efficiency, innovate business processes, and drive digital transformation initiatives. Key responsibilities more »

An exciting opportunity to be involved in the transformation of business ways of working , which enhances both customer and colleague experiences. This role offers the ability to bring previous technical and business knowledge together whilst developing new skills Initially working within the Project team to design, develop and implement … technical backgrounds to develop software applications, automation processes, and digital solutions using a low-code or no-code platforms - Creatio. Citizen Developers leverage their Customer Service and/or Back Office expertise and creativity to enhance operational efficiency, innovate business processes, and drive digital transformation initiatives. Key responsibilities more »

priorities of the business, recommending and driving solutions in support of agreed business objectives. Liaise across business departments to offer operational support, particularly with Customer Service and Logistics. Project management with involvement in timelines and budgets, providing ongoing and clear communication surrounding project progress. Identify operational inefficiencies and … feedback (internal/external) into actionable insights for improvement for both Operations team and Product Development. Work with operation functions to ensure product or service quality meets standards. Identify areas for continuous improvement in quality processes across the Operations functions. Liaise with departments to ensure compliance with regulatory requirements. more »

We currently have an exciting opportunity for an Apprentice Service Engineer to be part of our Nationwide Platforms Apprenticeship Scheme. As Apprentice Service Engineer you will be working with our Engineering team at our local depot. Our apprenticeships give you the unique opportunity to learn, work and gain … Employment if successful to start in October/November 2024. Responsibilities include: - As a participant of the Nationwide Platforms Apprentice Training programme, the Apprentice Service Engineer will be developed to fulfil the role outlined as part of a structured training programme and have the opportunity to work on one … of Europe's largest construction sites Support the Location Service Manager in the effective running of the Depot Workshop. Carry out pre delivery inspection (PDI) of machines at depot or on site as required and in conformance with manufacture' specification, company policy and the regulations affecting the use. Repair more »

We currently have an exciting opportunity for an Apprentice Service Engineer to be part of our Nationwide Platforms Apprenticeship Scheme. As Apprentice Service Engineer you will be working with our Engineering team at our local depot. Our apprenticeships give you the unique opportunity to learn, work and gain … Employment if successful to start in October/November 2024. Responsibilities include: - As a participant of the Nationwide Platforms Apprentice Training programme, the Apprentice Service Engineer will be developed to fulfil the role outlined as part of a structured training programme and have the opportunity to work on one … of Europe's largest construction sites Support the Location Service Manager in the effective running of the Depot Workshop. Carry out pre delivery inspection (PDI) of machines at depot or on site as required and in conformance with manufacture' specification, company policy and the regulations affecting the use. Repair more »

Immediate need for a talented Italian Customer Support and Help Desk Support (Italian) . This is a 06+ Months contract opportunity with long-term potential and is located in Livingston Scotland (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID … Key Requirements and Technology Experience: Associate's degree in computer related field or equivalent training required Verbal and written communication skills, problem solving skills, customer service and interpersonal skills Basic ability to work independently and manage one's time Knowledge of computer software, such as configuration management software more »