51 to 75 of 98 Customer Service Jobs in Scotland

What's In It for You? We believe in rewarding talent. Here's what you can expect: Competitive salary ️ Paid travel time and optional overtime Industry-leading callout payments (Service roles only) Engineering commission scheme + sales referral incentives Company vehicle, tools, uniform, PPE - everything you need to succeed ️ 25 days holiday + bank holidays (Option to buy extra … days in our holiday purchasing scheme) Pension matched up to 7% Ongoing training and access to our Engineering Career Ladder Recognition programmes and long-service culture (20+ years average!) Staff referral bonus - up to £2,000 Professional Development - We are committed to investing in our team's growth. As part of this role, you'll have access to fully … work. What You'll Be Doing Installing or servicing cutting-edge Fire & Security systems in a commercial environment - including Intruder Alarms, Access Control, CCTV, and Fire Alarms. Delivering exceptional customer service and technical support. Diagnosing and resolving faults with confidence and precision. Managing your time effectively and completing all documentation to a high standard. What We're Looking More ❯

What's In It for You? We believe in rewarding talent. Here's what you can expect: Competitive salary ️ Paid travel time and optional overtime Industry-leading callout payments (Service roles only) Engineering commission scheme + sales referral incentives Company vehicle, tools, uniform, PPE - everything you need to succeed ️ 25 days holiday + bank holidays (Option to buy extra … days in our holiday purchasing scheme) Pension matched up to 7% Ongoing training and access to our Engineering Career Ladder Recognition programmes and long-service culture (20+ years average!) Staff referral bonus - up to £2,000 Professional Development - We are committed to investing in our team's growth. As part of this role, you'll have access to fully … work. What You'll Be Doing Installing or servicing cutting-edge Fire & Security systems in a commercial environment - including Intruder Alarms, Access Control, CCTV, and Fire Alarms. Delivering exceptional customer service and technical support. Diagnosing and resolving faults with confidence and precision. Managing your time effectively and completing all documentation to a high standard. What We're Looking More ❯

a mix of fire alarms, intruder alarms, CCTV, and access control systems Identifying faults and delivering effective repairs Performing routine maintenance and compliance checks Offering technical guidance and excellent customer service on-site Managing your time efficiently while working independently and within the team Interested in the Role? Email your CV to (url removed) , or get in touch … employment business on behalf of our client for this position. YOU MAY BE A; Fire & Security Engineer, Fire Alarm Engineer, Fire Alarm Technician, Fire and Security Technician, Fire Alarm Service Engineer, Service Engineer, Intruder Service Engineer, Security Engineer, Intruder Alarm Engineer, Fire Engineer, Electrical Engineer, Maintenance Electrician, Electrician. INDAV More ❯

Service Delivery Coordinator- Hybrid- £20.00 an hour About the roleAs a Service Delivery Coordinator, you will be working with the network expansion team on a specific project. You will be contacting B2B customers and trying to arrange for them to have their existing kit replaced. Tell me more, tell me more Our client is currently looking for a … you may have about the role, between 09.00am till 17.00pm Monday to Friday. Shifts: Monday to Friday (37.5 hours)Must Haves: Experience working in a B2B environment. Experience of customer service and coordination. Customer support experience Able to work alone and take initiative Able to speak with people and liaise. What's in it for you? - Our More ❯

Here at Chubb Fire & Security we're looking to add a Field Service Engineer to join ourLarge Project Team based across Scotland. Ideally based out of Glasgow this is a key role for us, working on prestigious sites across the region within Security Systems. About Us, Our Culture & What We Can Offer You Chubb Fire & Security have been protecting … Central Benefits Platform offering a wide variety discounts Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Goals and Objectives: To provide first line service and routine maintenance activities and support to all the company & third party products in use, throughout the region. Responsibilities: To repair, maintain and service systems in accordance with … Qualifications/Experience/Knowledge: Good basic education and ideally a relevant qualification in the electrical/Electronic industry. Alternatively able to demonstrate in depth knowledge through assessment. Field Service Experience. Good standard of IT skills. (Computer Literate). Good level of Customer Service experience. IPAF, ECS, CSCS, Safety Passport holder or similar would be beneficial. Full More ❯

agreed KPIs (Key Performance Indicators) and objectives as defined by the company strategy and tactical activity plans. To generate strategic relationships with key individuals within the current and target customer bases. Work with the estimating and customer service teams to guarantee customer satisfaction. Preparation of sales plan pipeline, targets, CRM and KPI reporting. THE CANDIDATE: Extensive More ❯

Life on the team Inside Sales is a commercially minded customer service function accountable for delivering great experiences for customers in the sourcing of their technology requirements. Inside Sales put customers and their needs at the centre of all its decision making while ensuring profitable sales for Computacenter. Inside Sales teams have a range of skills focussed on … pre-sales, order management and post-sales operational space.With a deep understanding of Computacenter's customer needs and contracts and working closely with GTS (Group Technology Sourcing), Country Units and Delivery teams, Inside Sales support both retention and growth of customers. As a Team Leader you will be responsible for delivering a great Customer experience from pre-sales … both internally and with our customers) whilst also supporting and developing team members. Proactive management and the ability to highlight areas of improvement are key to delivering the excellent customer experience we expect. What youll do Customer Satisfaction Will be accountable for the experience customers receive from pre-sales and delivery teams. Will partner closely with various experts More ❯

ITC Service is a leading Managed Service Provider (MSP) based in Monkton Business Park, Hebburn with an exceptional reputation. We pride ourselves on being the friendly face of IT, always going the extra mile for our clients and business partners as well as providing an awesome workplace for our team. We make it a priority to understand the … business needs of each of our clients who are from a diverse range of sectors, which enables us to form strong working partnerships and is reflected in our 97% customer retention rate. Working from our HQ in South Tyneside, this role is to provide a single point of contact for all clients in relation to IT issues and incidents. … performance targets are adhered to. Resolutions should be provided in an effective and timely manner. A vital part of the role is to have the ability to offer exceptional customer service, through excellent written, oral, and organisational skills, whilst delivering technical resolutions to all issues. It is critical that you manage your own time and workload to process More ❯

ITC Service is a leading Managed Service Provider (MSP) based in Monkton Business Park, Hebburn with an exceptional reputation. We pride ourselves on being the friendly face of IT, always going the extra mile for our clients and business partners as well as providing an awesome workplace for our team. We make it a priority to understand the … business needs of each of our clients who are from a diverse range of sectors, which enables us to form strong working partnerships and is reflected in our 97% customer retention rate. Working from our HQ in South Tyneside, this role is to provide a single point of contact for all clients in relation to IT issues and incidents. … performance targets are adhered to. Resolutions should be provided in an effective and timely manner. A vital part of the role is to have the ability to offer exceptional customer service, through excellent written, oral, and organisational skills, whilst delivering technical resolutions to all issues. It is critical that you manage your own time and workload to process More ❯

with additional 40 minutes work time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. This is standard, 1 week … in every 4. Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated and progressed in a timely manner Use areas … of technical expertise and experience to provide training, support, coaching and guidance to Junior Field Service engineers Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Essential Skills: A fully valid UK drivers license and personal Car with Business insurance. Able to demonstrate the More ❯

an area within a 2 hour radius of the advertised location. Responsibilities: Providing 2nd line Parking Equipment support both remotely and on-site, independently or with NCP Operations, Technology Service Desk colleagues, or third-party Service Engineers. Troubleshooting and diagnosing equipment and process failures, determining root cause, and implementing remedies. Reviewing and contributing to maintenance plans and workflow … serving as a repair coordinator for turnarounds/PPMs. Conducting post-maintenance monitoring to ensure repairs and changes are effective and of quality. Advising NCP Operations and Technology Service Desk on the best use and practice of equipment to enable efficient operation of parking equipment to reduce downtime. Creating and maintaining standard support documentation to cover parking equipment operation … when required by the business and agreed with management. Competency in Parking Equipment (Nice to have), Microsoft Office and Windows OS, and a working knowledge of computer networking. Exceptional customer service skills, the ability to think logically, and enjoy problem-solving. The ideal candidate for this position will have a solid technical background in parking equipment support, the More ❯

UK and South Africa delivering results for our clients at all times, every day. We work with some of the world's leading brands, across multiple sectors, supercharging their customer service and growing their businesses We offer enhanced wellbeing benefits such as company sick pay, enhanced Maternity and Paternity provision, holiday allowance and tenure based loyalty awards. Recognition … business goals while fostering a culture of innovation and excellence. Additionally, they will troubleshoot complex technical challenges and stay up-to-date with evolving technologies to enhance Inisoft's customer experience solutions. KEY RESPONSIBILITIES Lead the design, architecture, and development of high-quality software solutions for our products. Oversee and contribute to the refactoring and optimisation of existing code More ❯

UK and South Africa delivering results for our clients at all times, every day. We work with some of the world's leading brands, across multiple sectors, supercharging their customer service and growing their businesses We offer enhanced wellbeing benefits such as company sick pay, enhanced Maternity and Paternity provision, holiday allowance and tenure based loyalty awards. Recognition … business goals while fostering a culture of innovation and excellence. Additionally, they will troubleshoot complex technical challenges and stay up-to-date with evolving technologies to enhance Inisoft's customer experience solutions. KEY RESPONSIBILITIES Lead the design, architecture, and development of high-quality software solutions for our products. Oversee and contribute to the refactoring and optimisation of existing code More ❯

Product Owner – Customer Query Management Location: Glasgow About the Role: Albany Beck is seeking an experienced Product Owner to play a pivotal role in leading the design, development, and implementation of innovative tooling and technology solutions that enhance an efficient, customer-focused query management process. This is a consultancy role with a focus on driving measurable improvements in … and Operations teams to provide seamless end-to-end solutions. Skills & Experience Required: Solid experience as a Product Owner, ideally within financial services or commercial banking. Strong understanding of customer service workflows and query handling processes. Proven ability to convert business challenges into actionable technical requirements. Hands-on experience with Jira, Confluence, or similar agile tools. Excellent communication More ❯

Product Owner – Customer Query Management Location: Glasgow About the Role: Albany Beck is seeking an experienced Product Owner to play a pivotal role in leading the design, development, and implementation of innovative tooling and technology solutions that enhance an efficient, customer-focused query management process. This is a consultancy role with a focus on driving measurable improvements in … and Operations teams to provide seamless end-to-end solutions. Skills & Experience Required: Solid experience as a Product Owner, ideally within financial services or commercial banking. Strong understanding of customer service workflows and query handling processes. Proven ability to convert business challenges into actionable technical requirements. Hands-on experience with Jira, Confluence, or similar agile tools. Excellent communication More ❯

Product Owner – Customer Query Management Location: Glasgow About the Role: Albany Beck is seeking an experienced Product Owner to play a pivotal role in leading the design, development, and implementation of innovative tooling and technology solutions that enhance an efficient, customer-focused query management process. This is a consultancy role with a focus on driving measurable improvements in … and Operations teams to provide seamless end-to-end solutions. Skills & Experience Required: Solid experience as a Product Owner, ideally within financial services or commercial banking. Strong understanding of customer service workflows and query handling processes. Proven ability to convert business challenges into actionable technical requirements. Hands-on experience with Jira, Confluence, or similar agile tools. Excellent communication More ❯

a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People , Customer , and Profit . If you're looking to work for a dynamic, fast-paced, progressive organization then apply with us. We offer the following in our search for engaged … hours; Monday to Friday from approximately 8:00am to 5:00pm The Opportunity: The Business Development Executive (FTL/LTL) is responsible for directing sales efforts to expand our customer base within our Vans Division through generating net new business and share of wallet growth while ensuring that sales targets are either met or exceeded. The Business Development Executivewill … to close to continually secure new business Exceed all standards for prospecting calls, presentations, proposals and closes Maintaining and growing a client account base Ensure a high level of customer satisfaction maintaining close contact with all customers - including follow up on concerns or other issues Provide a solution based sales approach to drive new business with high end premium More ❯

a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People , Customer , and Profit . If you're looking to work for a dynamic, fast-paced, progressive organization then apply with us. We offer the following in our search for engaged … hours; Monday to Friday from approximately 8:00am to 5:00pm The Opportunity: The Business Development Executive (FTL/LTL) is responsible for directing sales efforts to expand our customer base within our Vans Division through generating net new business and share of wallet growth while ensuring that sales targets are either met or exceeded. The Business Development Executivewill … to close to continually secure new business Exceed all standards for prospecting calls, presentations, proposals and closes Maintaining and growing a client account base Ensure a high level of customer satisfaction maintaining close contact with all customers - including follow up on concerns or other issues Provide a solution based sales approach to drive new business with high end premium More ❯

a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People , Customer , and Profit . If you're looking to work for a dynamic, fast-paced, progressive organization then apply with us. We offer the following in our search for engaged … hours; Monday to Friday from approximately 8:00am to 5:00pm The Opportunity: The Business Development Executive (FTL/LTL) is responsible for directing sales efforts to expand our customer base within our Vans Division through generating net new business and share of wallet growth while ensuring that sales targets are either met or exceeded. The Business Development Executivewill … to close to continually secure new business Exceed all standards for prospecting calls, presentations, proposals and closes Maintaining and growing a client account base Ensure a high level of customer satisfaction maintaining close contact with all customers - including follow up on concerns or other issues Provide a solution based sales approach to drive new business with high end premium More ❯

initiatives. Decision making, influencing others and independence will be key. The job will require you to work full time, in a fast-paced operation putting food first in a customer led environment at all times. Responsibilities The Head of Hospitality is accountable for ensuring all aspects of the commercial performance, customer experience, colleague satisfaction and operational metrics are … performing teams to become a force multiplier. Excellent leadership and interpersonal skills - unlock excellence through your team, whilst being personable and skilled at influencing in a family business. Strong Customer Service skills - display a passion for product, and a flair for customer service. Analytical Skills and Budgeting experience - set and review multiple revenue and staffing budgets, understand More ❯

grade 4 (Essential) About the Employer VAUGHAN DATA SYSTEMS LTD Since 1992 Vaughan Data Systems have been providing solutions and helping businesses across the Midlands. They are dedicated to customer service and keeping their clients businesses free from annoying computer issues. Customer retention is very important to them and they always go the extra mile in order More ❯

Position: Mobile Funeral Service Specialist Level One Location: P B Wright & Sons Funeral Directors, Greenock Job Type: Full-Time, Permanent Salary: £25,652.00 per annum plus commission (OTE: £2-3k per annum) We're looking for an empathetic and well-organised individual to join our team at IP B Wright & Sons Funeral Directors as a Funeral Service … choice in your community, you'll also be trained to provide guidance on Funeral Plans and support with ceremonial duties when required. Why This Role Matters... Being a Funeral Service Specialist means playing a central part in one of life's most significant moments. You're often the first person a grieving family turns to, and your presence can … branch in the local community and contribute to outreach Train in Funeral Conducting to assist with ceremonial duties during peak times Uphold Dignity's standards of professionalism, care, and service Skills and Knowledge... We're looking for someone with/is: Compassion, calmness, and empathy in emotionally sensitive situations Communication, organisation, and administrative skills - confident with legal paperwork Confident More ❯

to tender responses and proposals.Key Responsibilities: Design and architect Power Platform and D365 solutions. Provide technical pre-sales advice and contribute to tender responses. Take a leading role in customer projects with support from the Project Management team. Stay updated with the latest technology and best practices, contributing to the business unit's skill advancement. Plan and estimate development … of Dataverse, and Power Platform. Proven technical leadership in solution design and systems integration. Experience with ALM tools such as Azure DevOps. Exceptional verbal and written communication skills. Excellent customer service skills and an analytical approach to problem-solving. Power Platform/Microsoft certifications (e.g., PL-900, PL-100, PL-200, PL-400, PL-600) are highly desirable. More ❯

tender responses and proposals. Key Responsibilities: Design and architect Power Platform and D365 solutions. Provide technical pre-sales advice and contribute to tender responses. Take a leading role in customer projects with support from the Project Management team. Stay updated with the latest technology and best practices, contributing to the business unit's skill advancement. Plan and estimate development … of Dataverse, and Power Platform. Proven technical leadership in solution design and systems integration. Experience with ALM tools such as Azure DevOps. Exceptional verbal and written communication skills. Excellent customer service skills and an analytical approach to problem-solving. Power Platform/Microsoft certifications (e.g., PL-900, PL-100, PL-200, PL-400, PL-600) are highly desirable. More ❯

and the Surrounding Areas £33,000-£42,000 basic Company van, overtime, call out, holidays To apply for this opportunity you must have or hold the following: •Fire alarm service experience •Knowledge of Intruder alarms •Excellent customer service skills •CCTV IP Knowledge also beneficial •Fault Finding experience •Installation experience •Ability to work by yourself and within a … industry. They offer a wide range of services including design, maintenance and installation of fire, intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Fire and Security Service/Installation Engineers covering Perth and the surrounding areas. Benefit Include: •Company Vehicle •Mobile More ❯