Job Title : CRM/Email and Loyalty Lead Department : Ecommerce Reports To : Senior Head of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customerrelationshipmanagement (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and … overall brand experience. The ideal candidate will be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRMManagement : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and … platforms to ensure seamless integration with marketing activities. Monitor CRM database health and conduct regular clean-up to ensure data accuracy. Email Marketing : Create, manage, and execute email marketing campaigns, including promotional, transactional, and lifecycle emails. A/B test email content, subject lines, and send times to improve open rates, click-through rates, and conversions. Develop automated email workflows More ❯
Job Title : CRM/Email and Loyalty Lead Department : Ecommerce Reports To : Senior Head of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customerrelationshipmanagement (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and … overall brand experience. The ideal candidate will be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRMManagement : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and … platforms to ensure seamless integration with marketing activities. Monitor CRM database health and conduct regular clean-up to ensure data accuracy. Email Marketing : Create, manage, and execute email marketing campaigns, including promotional, transactional, and lifecycle emails. A/B test email content, subject lines, and send times to improve open rates, click-through rates, and conversions. Develop automated email workflows More ❯
london (city of london), south east england, united kingdom
Lyle & Scott
Job Title : CRM/Email and Loyalty Lead Department : Ecommerce Reports To : Senior Head of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customerrelationshipmanagement (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and … overall brand experience. The ideal candidate will be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRMManagement : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and … platforms to ensure seamless integration with marketing activities. Monitor CRM database health and conduct regular clean-up to ensure data accuracy. Email Marketing : Create, manage, and execute email marketing campaigns, including promotional, transactional, and lifecycle emails. A/B test email content, subject lines, and send times to improve open rates, click-through rates, and conversions. Develop automated email workflows More ❯
Lyndhurst, Hampshire, South East, United Kingdom Hybrid / WFH Options
Pin Point Recruitment
driving licence and access to a vehicle during working hours Desirable: Previous experience supervising junior team members Experience working on digital transformation projects in the public sector Familiarity with CRM systems, data integrations, and Agile methodologies ICT Senior Analyst Qualifications: Desirable: Degree in a relevant ICT field or equivalent qualification Relevant certifications in ICT, project management, or ITIL If this More ❯
experience of working on one or multiple Architecture domain areas - Business, Data, Application, Integration, Infrastructure & Security. Familiarity with one or more common enterprise application stacks (for example ERP or CRM) with an understanding of the business problems and capabilities that these typically solve for Familiarity with one or more of the hyperscale cloud platforms (Azure, AWS, GCP) Knowledge of emerging More ❯
london (city of london), south east england, united kingdom
Wavestone
experience of working on one or multiple Architecture domain areas - Business, Data, Application, Integration, Infrastructure & Security. Familiarity with one or more common enterprise application stacks (for example ERP or CRM) with an understanding of the business problems and capabilities that these typically solve for Familiarity with one or more of the hyperscale cloud platforms (Azure, AWS, GCP) Knowledge of emerging More ❯
experience of working on one or multiple Architecture domain areas - Business, Data, Application, Integration, Infrastructure & Security. Familiarity with one or more common enterprise application stacks (for example ERP or CRM) with an understanding of the business problems and capabilities that these typically solve for Familiarity with one or more of the hyperscale cloud platforms (Azure, AWS, GCP) Knowledge of emerging More ❯
Introduction: This leading Microsoft Partner has been delivering high-quality ERP and CRM solutions for over a decade, working with clients across multiple sectors. They’re now looking for a Senior D365 Developer who can take ownership of D365 Finance & Supply Chain projects and deliver scalable, future-proof solutions. Role Overview: Location: UK-based, remote with very occasional client site More ❯
an impact — even on a short-term contract. THE ROLE: You’ll sit within a growing team focused on making customer data central to commercial strategy. Working closely with CRM, Marketing, and Digital teams, you’ll deliver actionable insights that influence how the business clusters stores, targets customers, and measures performance across key touchpoints. Key Projects You’ll Work On More ❯
an impact — even on a short-term contract. THE ROLE: You’ll sit within a growing team focused on making customer data central to commercial strategy. Working closely with CRM, Marketing, and Digital teams, you’ll deliver actionable insights that influence how the business clusters stores, targets customers, and measures performance across key touchpoints. Key Projects You’ll Work On More ❯
london (city of london), south east england, united kingdom
Harnham
an impact — even on a short-term contract. THE ROLE: You’ll sit within a growing team focused on making customer data central to commercial strategy. Working closely with CRM, Marketing, and Digital teams, you’ll deliver actionable insights that influence how the business clusters stores, targets customers, and measures performance across key touchpoints. Key Projects You’ll Work On More ❯
waterfall and agile project methodologies a bonus Demonstrated experience working with cross-functional project teams Project management experience is desirable Experience and knowledge in Supply Chain and/or CRM applications is a plus Exposure to marketing, customer and sales data analytics is desirable Ability to ravel within Europe desirable More ❯
full software delivery lifecycle including capturing business requirements, developing solutions, user testing & training, post go-live support and optimisation. Experience of integrating Finance packages with other strategic solutions including CRM and eCommerce platforms. Experience of and/or qualifications in Project Management methodologies such as Prince 2, PMP, MSP and Agile. In-depth knowledge of MS Office toolset including Excel More ❯
Tray.io. Implement and manage data lakes and warehouses (Azure Synapse, Azure Data Fabric, etc.). Integration & Transformation – Develop ELT/ETL processes, integrate data from multiple systems (finance, HR, CRM, practice management), and ensure consistency across the business. Governance & Security – Apply GDPR and UK data protection best practice, secure data transfers, and manage access controls for sensitive information. Performance Optimisation More ❯
Tray.io. Implement and manage data lakes and warehouses (Azure Synapse, Azure Data Fabric, etc.). Integration & Transformation – Develop ELT/ETL processes, integrate data from multiple systems (finance, HR, CRM, practice management), and ensure consistency across the business. Governance & Security – Apply GDPR and UK data protection best practice, secure data transfers, and manage access controls for sensitive information. Performance Optimisation More ❯
to create compelling content like demo videos, whitepapers, and case studies. Be a trusted advisor - Guide clients through webinars, consultations, and proof-of-concept projects. Leverage digital tools - Use CRM and analytics to track engagement and optimize the sales process. Stay ahead - Keep up with product updates, industry trends, and competitor insights. Shape strategy - Feed insights from client interactions into More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
UNIQLO
Understanding of technologies such as HTML, AWS and microservices. Excellent knowledge of software such as Microsoft Office Suite, Miro, Jira and Confluence. Excellent knowledge of digital tools such as CRM, CMS, Analytics and Optimisation tools. Understanding of European business and its local EC related service deliveries (e.g. delivery carriers) Understanding of business to technology mapping. Strong experience and understanding of More ❯
centric transformation or strategic propositions. Applied understanding of customer strategy and transformation in retail or SME banking, affluent, health insurance, general insurance, or life insurance. Technical Skills : Knowledge of CRM and AI technologies, product design and innovation, digital transformation, and agile methodology. Strong project management skills, including experience in large cross-functional and/or cross-geographical programmes. Strong understanding More ❯
centric transformation or strategic propositions. Applied understanding of customer strategy and transformation in retail or SME banking, affluent, health insurance, general insurance, or life insurance. Technical Skills : Knowledge of CRM and AI technologies, product design and innovation, digital transformation, and agile methodology. Strong project management skills, including experience in large cross-functional and/or cross-geographical programmes. Strong understanding More ❯
london (city of london), south east england, united kingdom
Lorien
centric transformation or strategic propositions. Applied understanding of customer strategy and transformation in retail or SME banking, affluent, health insurance, general insurance, or life insurance. Technical Skills : Knowledge of CRM and AI technologies, product design and innovation, digital transformation, and agile methodology. Strong project management skills, including experience in large cross-functional and/or cross-geographical programmes. Strong understanding More ❯
The CRM Manager will be responsible for managing and optimising the firm’s Client RelationshipManagement (CRM) system to enhance client service, drive business development, and enable strategic decision-making. This role is critical in ensuring the CRM system is well-maintained, user-friendly, and leveraged effectively across teams for client engagement, marketing campaigns, and reporting. Key Responsibilities CRM Strategy … Operations: Own the firm’s CRM strategy and drive adoption across the business. Maintain the CRM system (Workbooks) ensuring data integrity and quality, and performance. Define and enforce standards and protocols for data entry, segmentation, and maintenance. Business Development & Marketing Support: Support marketing teams in planning and executing targeted campaigns using CRM data (e.g. event invitations, newsletters). Provide client … insights and engagement histories to BD teams and Directors. Training & Change Management: Encourage use of training programmes for fee earners and business management teams to ensure consistent CRM usage. Redevelop training modules as needed working with the L&D team. Act as a CRM champion and change agent to encourage adoption, especially among senior stakeholders and the practice management team. More ❯
team-building, and client relationshipmanagement skills. Demonstrated ability to drive revenue growth and increase market share. Analytical thinker, comfortable using data to inform decisions and strategies. Proficient in CRM systems and sales pipeline management. Skilled negotiator with excellent communication and influencing skills. Able to manage multiple priorities with problem-solving agility. Benefits Company pension scheme Health Cash Plan Life More ❯
be defining and maintaining the roadmap alongside a cross-functional team. Responsibilities: Define the roadmap and lead the migration of legacy systems to Sitecore and HubSpot Integrate martech with CRM/ERP, analytics and identity platforms Embed A/B testing and partner with BI to gather insights to inform content, SEO and nurture programs Engage stakeholder and engage cross More ❯
the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where More ❯
london (city of london), south east england, united kingdom
3Search
the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where More ❯