51 to 75 of 178 Service Delivery Jobs in the South East

Umbrella Engagement - 2 days per week on site in Kent - 6 Months - Head of Service Delivery Must be ITIL accredited - strong on ITIL Adopt and Adapt - process improvement/refinement Management of Technical Teams through Matrix Mgt - service desk/apps support/DBAs/MI/… Must be able to talk/communicate at all levels of the business Must have significant experience of multiple industry sectors Strong on Service Management - eg Change, Incident, Problem Will have worked across a variety of industry sectors SLAs, OLAs, Process Improvement Excellent Communications/Relationship Management etc Reasonable ...

lead a team of Business Analysts and Functional Consultants. This role plays a critical part in delivering business requirements, driving cost efficiencies and improving service across a diverse project portfolio. The Opportunity As the Senior S2P Business Analyst, you will be responsible for overseeing S2P process improvements and system … will work across procurement, supply chain and invoicing processes, ensuring that business needs are translated into effective technology and process solutions. Key Responsibilities Leadership & Delivery Lead strategic reviews and deliver functional and systems change across major programmes. Act as workstream lead on large projects and overall lead on smaller ...

Ensure all Endpoints meet the established group security baseline. Provide technical subject matter expertise on Linux Key Responsibilities Support the IT Lead in the delivery of IT services Act as an interface between the wider Regional and Corporate IT teams to ensure system integration and consistent technical approaches Ensure … compliance with configuration management and change control processes within the IT services architecture Diagnose and resolve infrastructure issues to maintain high availability and service continuity Assist the IT team with the deployment, evaluation, and optimisation of new technologies and enhancements to existing systems Ensure EMEA systems are appropriately backed ...

Role This is a leadership position with hands-on responsibility for IT operations, infrastructure, and security alignment. You’ll oversee day-to-day service delivery, manage a small team, and ensure systems are resilient, compliant, and future-ready. You’ll also play a key role in shaping technology … strategy and supporting consultancy projects. Key Responsibilities Lead and manage the internal IT team, ensuring high-quality service delivery Oversee infrastructure (cloud + on-prem), networking, and core systems Drive IT governance, compliance, and security best practices (ISO27001, GDPR, SOC) Manage vendor relationships and third-party service ...

Umbrella Engagement - 2 days per week on site in Kent - 6 Months - Head of Service Delivery Must be ITIL accredited - strong on ITIL Adopt and Adapt - process improvement/refinement Management of Technical Teams through Matrix Mgt - service desk/apps support/DBAs/MI/ ...

Demonstrate strong leadership by fostering a collaborative environment and enhancing team performance and spirit. Cross-Functional Coordination : Ensure seamless coordination across BD, marketing, and service delivery teams within the region. Sector Expertise : Leverage deep understanding of our priority sectors to manage clients in the geography, ensuring alignment with … client base, enabling the team to drive effective outbound prospecting, lead qualification, and early-stage pipeline building for your clients. Deal Structuring : Collaborate with Service Lines and Principal Consultants, and practice leads to construct and structure major pursuits, ensuring high deal values, competitive and profitable outcomes. Growth Initiatives : Drive ...

Azure, enabling advanced analytics, real-time insights, and Generative AI use cases. The role combines practice leadership, deep technical expertise, pre-sales ownership, and delivery governance. This position requires close collaboration with sales, delivery, Microsoft, and cross-practice teams and may require up to 50% travel across EMEA … Solution Oversight & Ownership: Own solution architecture and technical accountability during the pre-sales lifecycle. Ensure alignment of solutions with customer goals, industry standards, and delivery feasibility. 2. Solutioning: Identify, scope, and design data modernisation and AI solutions , including architecture, delivery approach, and effort estimates. Provide thought leadership ...

Operational Leadership. Customer Excellence. Engineering Services Environment. Are you an experienced Service Delivery Manager ready to lead from the front within a high-performing, Private Equity-backed engineering services business? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across ...

Management team, and build a new outbound Business Development function.This company are a well-established and growing telecoms provider with a strong reputation for service delivery, long-term customer relationships, and a solutions-led approach. They work with major enterprise clients, including leading UK construction firms and defence … Account Managers, drive account growth across key customers, and establish a new outbound/new-logo capability. You'll work closely with Marketing, Service Delivery, Operations and the CEO, improving CRM discipline, forecasting accuracy, and ensuring a structured, repeatable sales process is embedded across the function.The ideal candidate ...

Line IT Service Desk Engineer Surrey - x5 Days a week onsite My client within financial services based in the Surrey area are recruiting for a 2nd Line IT Service Desk Engineer. As a 2nd Line IT Service Desk Engineer, you will be providing IT support … Azure/Exchange at Admin level Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility ...

Service Engineer/CCTV Control Rooms & Integrated Security Site Engineer A fantastic opportunity to join our team at Ocular, for a skilled engineer with experience in CCTV, access control and integrated security systems to join a dynamic service team supporting high-security sites across London. Ideal for someone … East London or Site in Central London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Service Engineer supporting large-scale, high-end integrated security systems within complex, secure environments. As a Service Engineer you will deliver maintenance, troubleshooting and planned ...

Manager to lead the day to day operations of our Network Operations Centre. You will be responsible for overseeing the NOC team, ensuring service excellence, and maintaining efficient workflows that meet customer SLAs. The NOCManager is also accountable for departmental administration, operational quality, and cross functional support. The Role … goals Manage onboarding, induction and initial training of new team members Ensure staff have the tools, training and support required to meet SLA targets Service Delivery & Operations Track and manage support tickets, ensuring responses and resolutions meet SLA Maintain up to date monitoring and ticketing systems Ensure prestaging ...

Digital Services & Solutions.This is a pivotal senior leadership opportunity within Digital Services, responsible for shaping and delivering technology strategy across applications, infrastructure and service management. Reporting initially to the Chief Digital Officer (interim arrangement) and ultimately to the Assistant Director of Digital Services and Business Assurance, this role sits … strategic priorities into secure, resilient and future-proofed digital services. You will combine strategic oversight with strong operational command across Applications, Infrastructure, Workforce Technology, Service Management and Supplier/Contract Management.You will lead multidisciplinary technical teams and manage an £8.6m technology budget , ensuring services are robust, cost-effective ...

accelerate growth across our ITSM, integration, and automation services. This is a senior, consultative sales role focused on winning new customers across MSPs, service providers, and enterprise IT organisations. You will engage with senior stakeholders, understand complex service delivery and operational challenges, and position our integration … automation capabilities as a strategic extension of their IT operations. Youll join a rapidly growing international organisation with a strong reputation in service management and workflow automation, playing a key role in expanding our footprint across the UK ITSM and MSP ecosystem. This opportunity is well suited ...

EMBL is seeking an experienced and motivated Workday Team Leader to lead the delivery, optimisation, and ongoing support of the Workday platform across the organisation. As EMBL transitions to a full Workday platform by the end of 2026, this role will play a key part in ensuring Workday reliably … Leader will manage a small team of inhouse functional and technical specialists (currently a team of 4), as well as the relationship with and delivery of external Workday service providers. The Team Leader will serve as the primary liaison between stakeholders and technical Workday experts, ensure reliable ...

locations, including Kidlington, Banbury and London locations. The role provides in-person support for end users, managing local technology assets, and ensuring the consistent delivery of a high-quality user experience aligned to Fortescue's global standards. This role requires a proactive and customer-focused professional who is passionate … about technology, thrives in a fast-paced environment, and takes ownership of delivering high-quality service outcomes. The successful candidate will uphold Fortescue's Service Management practices, including Hardware Asset Management (HAM), while fostering collaboration, professionalism, and continuous improvement across the UK region. What you will do Customer ...

locations, including Kidlington, Banbury and London locations. The role provides in-person support for end users, managing local technology assets, and ensuring the consistent delivery of a high-quality user experience aligned to Fortescue's global standards. This role requires a proactive and customer-focused professional who is passionate … about technology, thrives in a fast-paced environment, and takes ownership of delivering high-quality service outcomes. The successful candidate will uphold Fortescue's Service Management practices, including Hardware Asset Management (HAM), while fostering collaboration, professionalism, and continuous improvement across the UK region. What you will do Customer ...

First Line Support Engineer/IT Service Desk Technician Join a forward-thinking managed services organisation as a 1st Line IT Support Engineer delivering IT support, troubleshooting and cloud computing solutions. This hybrid role offers exposure to Microsoft Azure, cybersecurity and digital transformation projects. If you’ve also worked … Helpdesk Analyst, 1st Line Support Engineer, First Line Support Technician, Technical Support Engineer, Application Support Analyst, Cloud Support Engineer, IT Support Technician, IT Technician, Service Desk Analyst, Technical Support Engineer, IT Helpdesk Analyst, IT Support Specialist. SALARY: £28,000 - £34,000 per annum DOE + Benefits (see below) LOCATION ...

catering services across three secured sites in the Southwest of England. The role requires strong leadership, communication, and organizational skills to ensure efficient service delivery and integration of facilities management functions. This role manages an area of activity (at scale) within this programme and is accountable for performance … results achieved through partners and subcontractors. The individual within this role must hold a balanced focus on delivery against short term priorities with a medium-term outlook, anticipating challenges and adapting plans and priorities accordingly. The purpose of the Facilities Management Integration Lead role is to lead ...

join the EMEA IT team in London. You’ll be a key point of contact for all end user support, ensuring high-quality service delivery and driving continuous improvement across the region. Role & Responsibilities Lead the End User Support function for EMEA, managing incidents and service requests. … Maintain service standards across all queues, ensuring timely assignment and resolution. Own and meet KPIs/CSFs aligned with IT strategy. Mentor, coach and develop the support team; ensure succession plans and training programmes are in place. Triage, troubleshoot and resolve incidents; collaborate with wider IT teams to manage ...

Title: Delivery Manager Location: Primarily London-based with flexibility depending on client engagements Salary: Competitive + Attractive Benefit Package Contract: Permanent Brand: Lorien Global (Impellam Project Services - Delivery Operations) About the Organisation Lorien Global, in partnership with Impellam Project Services, delivers technology-led consulting solutions across digital, data … platform transformation. Our focus is on providing outcome-based delivery rather than traditional recruitment services. Through managed services, agile programmes and capability uplifts, we support clients in achieving measurable operational and strategic outcomes. Our Delivery Operations function ensures all engagements are governed effectively, executed to a high standard ...

seeking a highly qualified and motivated Service & Delivery Manager (Operations and Maintenance) to join a growing Design & Build contractor. With a specialism around the renewables sector. The Organisation Our client has built a strong reputation for themselves as one of the main players across LED lighting, Solar ...

Lead Service Engineer Are you interested in Water Consultancy & Equipment? This could be your opportunity to excel as a Lead Service Engineer as well as playing a vital role in helping our business succeed. As our company grows and develops, we are ever expanding our teams. We have … great opportunity for a dedicated Lead Service Engineer to join our Environment & Safety Division and wear the SOCOTEC badge with pride. We are looking for a motivated, dependable and committed Lead Service Engineer to join our team. As a member of the Water Consultancy & Equipment Team ...

systems Coach and mentor junior engineers while staying hands-on with day-to-day operations Collaborate with clients and internal teams, ensuring high-quality delivery and service excellence Contribute to team processes, best practices, and continuous improvement initiatives What We’re Looking For: Strong IT experience within … environment – you know the fast-paced world of service delivery Hands-on technical skills combined with a desire to lead and develop others Ambition to grow into a full Technical Manager role Why Apply: Clear 12–18 month development plan to management Work for a respected MSP with ...

Management Manager is responsible for ensuring that all changes to the IT environment are managed in a controlled and coordinated manner, minimising risks to service availability and quality. This includes planning, assessing, authorising, scheduling, and reviewing changes while collaborating with relevant stakeholders to maintain service stability and ensure … appropriate communication to affected stakeholders. Develop and track KPIs related to change success rate, failed changes, emergency changes, and change-related incidents. Collaborate with service owners, IT operations, and external partners to ensure smooth execution of changes and alignment with service priorities. Identify improvement opportunities in the change ...