1 to 25 of 96 Customer Service Jobs in the South West

services, telecoms, network, and cybersecurity. This includes on-site and remote work. The role also entails contributing to the efficient operation of the Service Assurance Team while maintaining exceptional customer service when dealing with customer challenges on the SAT desk or on site/remotely. … while delivering exceptional customer service to our customers. You will be required to travel and work flexibly, including overnight stays. Responsibilities: Represent the company with a high standard of professionalism, including appearance, attendance, timekeeping, and reliability. Establish and maintain relationships with key partners, ensuring we provide a unified ...

your career in data and business operations with Testo Industrial Services. As a Data & Operations Apprentice, you'll gain hands-on experience working with customer service, operations and logistics data, supporting the smooth running for the business while developing valuable data and analytical skills. Role As a Data … Operations Technician Apprentice, you will support the day-to-day operations of the business across order fulfilment and logistics functions. You will work with customer, operational and logistics data to ensure records are accurate, orders are processed efficiently and customers receive excellent service. This is an excellent opportunity ...

Nutshell We have an opportunity for a Service Desk Analyst to join our team within Vistry Services, at our Cheltenham office. As our Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising 1st and 2nd line support knowledge … more benefits In return, what we would like from you Behave in line with our company values Integrity, Caring and Quality Previous experience in customer service role within the IT sector Experience on a Service Desk Excellent written & oral communication skills, ability to influence others ...

Service Desk Engineer - £27,500 - £32,000. Cheltenham (onsite, must have driving license or plans to obtain). Employer of choice! Realistic progression, large training budget & much more. Hours - 8-4/9-5/10-6. Job Purpose: To support the maintenance and development of the organisations … Services. As part of the IT Services Team, provide a professional and effective customer focused IT Service Desk. To provide first rate, first and second line Technical Support for customers across all its sites and for its remote workers. Context of Role: IT Services underpin the operation ...

Purpose: To support the maintenance and development of the organisations IT Services. As part of the IT Services Team, provide a professional and effective customer focused IT Service Desk. To provide first rate, first and second line Technical Support for customers across all its sites … highly available system design to achieve this alongside a proactive approach. What were looking for: Strong troubleshooting skills across hardware, software, and networks Excellent customer service and communication skills Ability to prioritise workload and work under pressure A proactive and team-oriented mindset Key Responsibilities IT Infrastructure & Systems ...

Join a high-performing IT Service Desk team supporting the delivery of critical services across a range of Defence customer environments. Working at the heart of service operations, you will help ensure the seamless delivery of IT support while contributing to programmes that modernise and transform complex … technology estates. As part of our Service Management function, you will play a key role in managing incidents and service requests, coordinating hardware procurement, and producing service reporting that supports operational performance and service excellence. Working closely with technical teams, suppliers, and stakeholders, you will help ...

hours per week Salary: £27,500 per annum Contract: Permanent About the Role We are looking for a friendly, technically minded and customer-focused IT Support Analyst to join a professional IT team based in Tiverton. The successful candidate will act as the first point of contact … related queries and issues across the business, providing effective technical support to users and ensuring incidents and service requests are managed efficiently and within agreed timescales. This is an excellent opportunity for someone looking to develop a long-term career in IT support, gaining hands-on experience across hardware ...

varied and fast-paced role combining technical service delivery, team leadership, project coordination, and exceptional client service. Elevate Cloud is a leading provider of IT Support, Cyber Security, Microsoft 365, Cloud Solutions, Connectivity, and Business Telephony services. We support businesses across the UK by delivering reliable, proactive, and customer-focused technology solutions. As part of our continued growth, we are looking for a Service Delivery Manager to lead the day-to-day operation of our Technical Services team. This role offers an excellent opportunity to shape how we deliver service to our clients while developing ...

Technical Services Engineer/Photocopier Location: Swindon & Surrounding Region Overview We are recruiting for an experienced, proactive, and customer-focused Photocopier/Technical Services Engineer to join a growing technical team within a well-established Managed Print & IT Services organisation. This is a field-based role (van provided) with … emphasis on Ricoh equipment, including production print devices. Alongside managed print duties, you will also provide basic technical support across wider IT services, including customer infrastructure, networking, Microsoft 365, and endpoint technologies. You'll work closely with IT Support, print engineering, helpdesk, sales, and admin teams to deliver ...

Technical Services Engineer/Photocopier Location: Swindon & Surrounding Region Overview We are recruiting for an experienced, proactive, and customer-focused Photocopier/Technical Services Engineer to join a growing technical team within a well-established Managed Print & IT Services organisation. This is a field-based role (van provided) with … emphasis on Ricoh equipment, including production print devices. Alongside managed print duties, you will also provide basic technical support across wider IT services, including customer infrastructure, networking, Microsoft 365, and endpoint technologies. You'll work closely with IT Support, print engineering, helpdesk, sales, and admin teams to deliver ...

Technical Services Engineer/Photocopier Location: Swindon & Surrounding Region Overview We are recruiting for an experienced, proactive, and customer-focused Photocopier/Technical Services Engineer to join a growing technical team within a well-established Managed Print & IT Services organisation. This is a field-based role (van provided) with … emphasis on Ricoh equipment, including production print devices. Alongside managed print duties, you will also provide basic technical support across wider IT services, including customer infrastructure, networking, Microsoft 365, and endpoint technologies. You'll work closely with IT Support, print engineering, helpdesk, sales, and admin teams to deliver ...

Business Development Manager - Food Service Devon Salary: Up to 45,000 + Bonus + Company Benefits Are you a driven, commercially focused sales professional with a passion for food service? Do you thrive on winning new business and building strong, lasting customer relationships? If so, we want … hear from you. I currently have an exciting opportunity for an experienced Business Development Manager to join an award winning food service distributor working across South West England. The Role This is a predominantly new business role identifying, targeting and securing new food service customers across the region. ...

delivering social value to the UK with our products and services.We currently have an opportunity based out of our IAS Templecombe site for a **Service Delivery Programme Manager** (SDPM). In this role, you will be responsible for leading and delivery of complex, large scale in-service support … experience of managing complex projects) to be applied to the delivery and co-ordination of all support related elements and commitments of the in-service support contract delivery – giving rigor to change control, commercial awareness and stakeholder management. The SDPM plays a vital role in developing the business ...

Senior IT Engineer Cheltenham based - Onsite with occasional customer visits £30-40k MSP/Education background advantageous About the Company A growing, medium-sized IT support company providing reliable and professional technology services to a range of educational establishments and businesses. Our services include IT support, Microsoft … cloud services, networking, cybersecurity, backup and infrastructure management. We are looking for an enthusiastic and customer-focused Senior IT Engineer to join our team. This is an excellent opportunity for someone who enjoys solving technical problems, working with customers and developing their IT skills in a varied support environment. ...

Service & Maintenance Engineer Location: Somerset Employment Type: Permanent, Full-time Salary: Competitive, dependent on experience About the Role Our client is looking for an experienced Service & Maintenance Engineer to join their growing team, covering commercial and industrial sites across Somerset. This is a field-based role focused … systems. You will play a key role in ensuring systems remain operational, compliant with relevant British Standards and manufacturer requirements, and continue to meet customer needs throughout their lifecycle. The ideal candidate will have strong technical and fault-finding skills, a proactive approach to problem-solving, and excellent customer ...

time technical role based either on the remote help desk or in the field. Role Months 1 to 8: The apprentice will join the Customer Service Team providing administrative and hardware support to the 1st Line and Projects and Implementation teams You will report directly … Line Team Leader who works within the Customer Services Department You will be required to work in the build room as well as working on specific tasks in the field defined with you by the Management Team Months 8 to 16: The apprentice will join the 1st Line Team ...

sites throughout London and the surrounding areas. You will be working on a variety of Fire & Security systems while delivering a high standard of customer service and technical support. Duties Include Service, maintenance, fault finding, and repairs on Fire & Security systems. Carrying out small works and system … providing effective solutions. Testing and commissioning systems where required. Completing all relevant paperwork electronically. Providing technical support and advice to customers. Maintaining excellent customer relationships. Ensuring all work complies with current industry standards and company procedures. Systems Experience Experience working on a mixture of the following would be advantageous ...

Support Engineer/Service Desk Analyst Join a friendly, forward-thinking IT team supporting managed-service clients across the UK. This customer-focused opportunity suits someone experienced with Windows Desktop, Microsoft 365, Active Directory and ticket-led technical support. If youve also worked in the following roles … from the Office in Taunton, Somerset and 2 Days from Home JOB TYPE: Full-Time, Permanent JOB OVERVIEW Build your technical breadth in a customer-focused managed-services environment with varied support and project exposure. The IT Support Engineer/Service Desk Analyst helps clients stay productive ...

ensuring the deployment, stability, security, and efficiency of the organization's IT infrastructure and end user devices. This role is pivotal in delivering exceptional customer service, acting as a trusted technical partner to internal stakeholders by providing timely, reliable, and user-focused solutions. Aligned with the organization … process enhancements, leveraging technology to streamline operations and improve user experience. Success in this role requires balancing technical expertise with a strong commitment to service excellence, ensuring that IT systems not only meet operational requirements but also enable the business to achieve its strategic objectives. The systems engineers will ...

support role providing onsite support to schools and education customers across Swindon, Wiltshire and Gloucestershire. You will solve technical issues, take ownership of customer relationships and develop your skills across Microsoft 365, cloud services, networking and infrastructure. If youve also worked in the following roles, wed also like … Line Support Engineer, 2nd Line Support Engineer SALARY: £28,000 - £32,500 per annum (depending on experience) LOCATION: Swindon, with regular travel to customer sites across Wiltshire and Gloucestershire within approximately a 35-mile radius JOB TYPE: Permanent, Full-time WORKING HOURS: 37.5 hours per week, Monday to Friday ...

challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Service Desk Analyst Join us and help keep our people connected We're looking for a talented Service Desk Analyst to join our IT team … provide outstanding technical support across our organisation. As the first point of contact for IT-related issues and service requests, you'll play a vital role in ensuring colleagues can work efficiently and effectively every day. This is an excellent opportunity for an experienced IT support professional who enjoys ...

delivery of efficient, responsive, and high-quality technical support to all users. The role oversees the day-to-day operation of the Helpdesk, manages service performance against agreed SLAs, drives continuous improvement in processes, systems, and customer experience, and leads, coaches, and develops the support team to ensure … effective prioritisation and resolution of incidents and service requests. Main Duties: Leadership, Team Management & Development Lead, mentor and manage in-hours and out-of-hours Helpdesk teams, setting clear objectives, responsibilities, KPIs, SLAs and performance standards to deliver consistently high operational performance and customer service. Monitor individual ...

SERVICE ENGINEER FIRE & SECURITY £32,000 £38,000 + Company Vehicle + Fuel Card + Excellent Benefits Cirencester (GL7 1YG) | Full Time | Permanent Join CIA Fire & Security Part of The Ranger Group CIA Fire & Security has been protecting businesses, people and property since 1982. As part of The Ranger … Group, we continue to invest in our people, technology and growth. We are looking for an experienced Fire & Security Service Engineer to join our successful team covering Cirencester and the surrounding areas. The Opportunity This is an exciting opportunity to join a respected and growing business where you will ...

seeking an enthusiastic ICT Helpdesk Technician to provide exceptional technical support to approximately 3,000 internal users. This role is pivotal in ensuring seamless service delivery, making it an ideal opportunity for those who thrive in a fast-paced environment. Role Purpose: As the first point of contact … incidents, service requests, and technical queries, the ICT Helpdesk Technician will play a key role in restoring service quickly and minimising disruption. This position is perfect for individuals who possess strong problem-solving skills and a commitment to delivering outstanding customer service. Key Responsibilities: Serve ...

Field Services Engineer Location: Home Based/Field Based, travel to customer sites around Swindon Hours: 37.5 hours per week, typically 7.5 hours per day Equipment Provided: Company vehicle, laptop and mobile phone & fuel card Security Clearance: Required - or we can put you through this if successful … looking for an experienced Field Services Engineer to join a growing IT services team, providing on-site technical support across a range of customer environments. This is a home-based position , however you will be allocated to different customer sites by a central PMO team depending on business ...