101 to 125 of 241 Customer Service Jobs in the South West

all actions are recorded in our ITSM tool. Keeping colleagues informed of the progress of their requests. Systematically interprets colleague requests and identifies solutions and possible side effects. Champion customer service when supporting the Tech bar. Ensure all incidents are resolved within SLA. Ensure the end user devices in the office are maintained and supported. Leading on key … Operating Systems Understanding of ITIL (ITIL foundation is desirable) Great working knowledge of Microsoft Intune. Use of and understanding of IT Tools, Active Directory, Azure AD Excellent communication skills, customer focused and a positive attitude. Ability to plan, prioritise and complete your own work. Willingness to engage with and work in other technologies. Flexible and adaptable when dealing with … achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's On Offer? Discretionary annual bonus & annual pay review 25* days holiday plus bank holidays and 1-day additional Christmas More ❯

engages users and driver community the opportunity to engage in their performance and to win weekly cash prizes and rewards for achieving Elite Driver standard. They have an excellent customer base and have secured 300+ of the UKs largest fleet customers including Tesco, Asda, Southwest Water, Iceland and Virgin Media. A Key Account Managers is responsible for maintaining long … further opportunities. Acting as the lead point of contact for your assigned customers, you will be expected to answer queries and become a trusted advisor to further improve the customer experience. Key Duties and Responsibilities Implement, manage and develop positive working relationships with multiple customer accounts including international fleets Facilitate regular communication both remotely (Teams & mobile) and face … diligence, ensuring that we manage expectations in doing what we say we will do, when we say we will do it Consistently evaluate the value being brought to the customer look at what other opportunities there are to demonstrate more value whether financial, operational or safety related Understand the data related to your customers and help to surface insight More ❯

troubleshoot network equipment, servers, and wireless systems, ensuring that customers receive exceptional service. This is a fantastic opportunity to directly support our customers, manage installations, and deliver high-quality service to businesses across a range of sectors. What's in It for You? A dynamic, varied role : No two days will be the same. From troubleshooting complex network issues … to our customers. Your key responsibilities will include: Installation & Configuration : Provide installation and configuration services for a wide range of ICT solutions, including network infrastructure, servers, and telephony services. Customer Support : Ensure a high-quality customer experience in relation to the installation or maintenance of IT and telephony services. Team Collaboration : Liaise with project management teams, 3rd Line … Engineers, and Service Desk Engineers to ensure smooth operations and delivery of projects. Documentation & Reporting : Audit and document client infrastructure, providing accurate updates to case management and field services tools. Troubleshooting & Maintenance : Assist with troubleshooting network equipment and resolving issues for both small and large projects. What You'll Need Experience : Prior experience in IT or Telecom Support or More ❯

to online order picking. Weve now given away nearly £1m in prize money incentivising and rewarding desirable behaviours and are excited about the value this can bring to our customer and to our growth prospects. Were a fun-loving bunch who are growing at an astonishing rate. Weve moved into a brand-new, state-of-the-art office near … . We are excited to keep growing the family with like-minded, passionate individuals who share our values. We care deeply. We are innovative. We deliver excellence. We are customer first. We are friendly and celebrate individuality. About the Role Account Managers are responsible for maintaining long term, trusting relationships with our customers. The role is to oversee a … further opportunities. Acting as the lead point of contact for your assigned customers, you will be expected to answer queries and become a trusted advisor to further improve the customer experience. Key duties and responsibilities Implement, manage and develop positive working relationships with multiple customer accounts including international fleets Facilitate regular communication both remotely (Teams & mobile) and face More ❯

to online order picking. Weve now given away nearly £1m in prize money incentivising and rewarding desirable behaviours and are excited about the value this can bring to our customer and to our growth prospects. Were a fun-loving bunch who are growing at an astonishing rate. Weve moved into a brand-new, state-of-the-art office near … . We are excited to keep growing the family with like-minded, passionate individuals who share our values. We care deeply. We are innovative. We deliver excellence. We are customer first. We are friendly and celebrate individuality. About the Role Account Managers are responsible for maintaining long term, trusting relationships with our customers. The role is to oversee a … further opportunities. Acting as the lead point of contact for your assigned customers, you will be expected to answer queries and become a trusted advisor to further improve the customer experience. Key duties and responsibilities Implement, manage and develop positive working relationships with multiple customer accounts including international fleets Facilitate regular communication both remotely (Teams & mobile) and face More ❯

to online order picking. Weve now given away nearly £1m in prize money incentivising and rewarding desirable behaviours and are excited about the value this can bring to our customer and to our growth prospects. Were a fun-loving bunch who are growing at an astonishing rate. Weve moved into a brand-new, state-of-the-art office near … . We are excited to keep growing the family with like-minded, passionate individuals who share our values. We care deeply. We are innovative. We deliver excellence. We are customer first. We are friendly and celebrate individuality. About the Role Account Managers are responsible for maintaining long term, trusting relationships with our customers. The role is to oversee a … further opportunities. Acting as the lead point of contact for your assigned customers, you will be expected to answer queries and become a trusted advisor to further improve the customer experience. Key duties and responsibilities Implement, manage and develop positive working relationships with multiple customer accounts including international fleets Facilitate regular communication both remotely (Teams & mobile) and face More ❯

to online order picking. Weve now given away nearly £1m in prize money incentivising and rewarding desirable behaviours and are excited about the value this can bring to our customer and to our growth prospects. Were a fun-loving bunch who are growing at an astonishing rate. Weve moved into a brand-new, state-of-the-art office near … . We are excited to keep growing the family with like-minded, passionate individuals who share our values. We care deeply. We are innovative. We deliver excellence. We are customer first. We are friendly and celebrate individuality. About the Role Account Managers are responsible for maintaining long term, trusting relationships with our customers. The role is to oversee a … further opportunities. Acting as the lead point of contact for your assigned customers, you will be expected to answer queries and become a trusted advisor to further improve the customer experience. Key duties and responsibilities Implement, manage and develop positive working relationships with multiple customer accounts including international fleets Facilitate regular communication both remotely (Teams & mobile) and face More ❯

stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing … top shape. Want to come and be a part of it? What will you be doing? Were growing and excited to offer a full-time, permanent opportunity as a Service Management Specialist in our 24x7 Service Management Centre in St Ives, Cambridgeshire. Shift pattern: 4 days on/off, 4 nights on/off, 12-hour shifts … Youll support customers from issue receipt to resolution, allocate work, and assist engineers to ensure timely updates and SLA compliance. Key tasks include monitoring systems, managing tickets in Field Service Lightning, updating customers, prioritising faults, coordinating engineers and spares, tracking tasks, completing maintenance, reporting, and arranging supplier access. Youll thrive in a fast-paced, collaborative environment where no two More ❯

The role of Service Desk Technician L3 is 5 days a week on site and involves providing advanced technical support and ensuring efficient resolution of IT issues within the technology department. This position requires a strong understanding of IT systems and the ability to provide solutions effectively in a public sector environment. Client Details This organisation operates within the … public sector and is committed to delivering exceptional service through its technology department. Based in Quedgeley, it is a mid-large sized entity focused on maintaining reliable IT systems to support its operations. Description Provide advanced technical support for IT systems and applications, ensuring timely resolutions. Monitor and manage service desk tickets, escalating when necessary. Identify and implement … related needs and projects. Maintain and update IT documentation, ensuring accuracy and accessibility. Assist with the deployment and configuration of hardware and software. Support the team in delivering excellent customer service to end-users. Ensure compliance with IT policies and procedures within the public sector framework. Profile A successful Service Desk Technician L3 should have: Proven expertise More ❯

IT services. Your day could involve anything from setting up and maintaining laptops, desktop equipment and peripherals to supporting colleagues over the phone, face-to-face, or via our service desk. Ensuring you keep an accurate record using our IT service desk systems. IT Support Assistant - Key Responsibilities: Assist with installation, maintenance, and upgrades of desktop computers, laptops … manage incoming IT support requests via phone, email, live chat, and in person. Escalate complex issues to support & system engineers, ensuring relevant information is passed on promptly. Deliver excellent customer service and technical support to students and staff, resolving day-to-day IT issues. Keep accurate records of incidents and resolutions using our IT Service Desk system. … IT Support Assistant You: We are looking for someone who is: Eager to learn, with a keen interest in IT and digital technologies A strong communicator with a proactive, customer-first mindset Organised, detail-oriented, and able to multitask effectively Knowledgeable in basic IT hardware and software troubleshooting (Windows OS, MS Office, etc.) A team player who enjoys collaborating More ❯

interest in business and a positive mindset. You will be someone who prides yourself on keeping organised, working with people and on delivering a positive experience to a varied customer base through exceptional customer service. Role You’ll be proving administrative support to the team and will be learning to: Greet visitors Answer the telephone and deal with … Order supplies Collect and sort post Data entry using a variety of software Use and maintain Excel spreadsheets Use all office-based systems Deal with email enquiries Deliver excellent customer service General administration tasks Training During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes … Year 3 Months Positions Available 1 Closing Date Monday, 18th August 2025 Start Date Monday, 25th August 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Patience About the Employer NEBULA IT SERVICES LIMITED Nebula IT is More ❯

on experience with commission OTE £36k Driving Operational Excellence, Empowering Team Success Overview The MSP Sales Operations Assistant is a vital contributor to the success of our growing Managed Service Provider (MSP) ecosystem. This role is ideal for a detail-oriented, proactive individual who thrives on collaboration and is eager to make a meaningful impact in a dynamic, fast … satisfaction among internal teams and MSP partners. Required Skills Attention to Detail: Ability to handle multiple tasks with precision and ensure the accuracy of data and processes. Focus on customer outcomes: Show the desire to deliver excellent customer service, ensuring our partners have a great experience in their engagement with Climb. Organisation: Strong time management skills to More ❯

About the Role A growing IT services provider is seeking a skilled and customer-focused 2nd Line IT Helpdesk Engineer to join the team. This is an opportunity to work with a variety of clients across the education and SME sectors, delivering high-quality technical support and contributing to innovative IT projects as well as working with 1st line … Windows Server, Active Directory, and networking technologies. Assist with IT projects including system upgrades, migrations, and installations. Collaborate with 1st line helpdesk and field engineers to ensure seamless service delivery. Maintain accurate documentation and contribute to internal knowledge sharing. What You’ll Need Experience in a 2nd line support role, ideally within an MSP, school, SME or similar environment. … Strong knowledge of Microsoft technologies (Windows 10/11, Server 2016+, M365, and ideally Azure AD). Good understanding of networking (DNS, DHCP, firewalls, VPNs). Excellent communication and customer service skills. A proactive, problem-solving mindset with a passion for technology. Full UK driving licence (very occasional on-site visits may be required). What’s on More ❯

seeking: Communication Ability to interact with Business users in a professional manner Ability to communicate directly with peers and customers remotely or face-to-face Excellent presentation skills Highly customer focused with a drive to work collaboratively High Performer Strong analytical and problem solving skills Ability to make recommendations and take decisions Highly organised with effective time management and … Proven Experience of Oracle ODI/OAS Experience in AWS (in particular terraform, lambda, step functions, S3) Understanding of machine learning or data science, including python. Experience working with customer or vehicle data. Who you'll be working with This role would be to join the data portion of the Customer team, where we work across the business … data engineers and analysts working closely alongside members of the business in an agile way to deliver quick, innovative value. This role would be one of five within the Customer area, while the wider D&BI team has around 30, allowing team members significant opportunity for training and movement within the team. Benefits Motability Operations is a unique organisation More ❯

seeking: Communication Ability to interact with Business users in a professional manner Ability to communicate directly with peers and customers remotely or face-to-face Excellent presentation skills Highly customer focused with a drive to work collaboratively High Performer Strong analytical and problem solving skills Ability to make recommendations and take decisions Highly organised with effective time management and … Proven Experience of Oracle ODI/OAS Experience in AWS (in particular terraform, lambda, step functions, S3) Understanding of machine learning or data science, including python. Experience working with customer or vehicle data. Who you'll be working with This role would be to join the data portion of the Customer team, where we work across the business … data engineers and analysts working closely alongside members of the business in an agile way to deliver quick, innovative value. This role would be one of five within the Customer area, while the wider D&BI team has around 30, allowing team members significant opportunity for training and movement within the team. About The Company Motability Operations is a More ❯

stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing … and be a part of it? What will you be doing? Due to ongoing growth at Magdalene, were excited to offer a 6-month fixed-term opportunity as a Service Management Specialist, with potential for a permanent role. Youll work in our 24x7 Service Management Centre. Shift pattern: 2 weeks MonFri (1 week earlies … week lates 10:0018:00), followed by 1 week of 6-hour days and on-call duties. In this role, youll manage customer tickets, monitor systems, prioritise faults, coordinate engineers, track tasks, and ensure SLA compliance. Youll also handle reporting, maintenance, and supplier access, working in a fast-paced, collaborative environment. What youll bring? You have outstanding customer More ❯

It will focus on expanding the existing mission critical ecosystem of Data and BI systems for analytics and decision making, using Primarily Data Warehouse/Mart, Data Lake, Self Service BI Tools and Data Science/ML platform using Oracle, Snowflake and AWS tech stack. Qualifications We are looking for a skilled Lead Data Engineer who: Personal Attributes: Self … practices and learn quickly Passionate about data and technology and its application to solve business problems Excellent interpersonal skills and the ability to communicate at all levels Be highly customer focused with ability to work collaboratively Strong influencing and negotiating skills in a personable and professional manner Strong analytical skills, both qualitative and quantitative Ability to make recommendations and … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯

to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication and resources content for email campaigns … and learning outcomes. You will collate qualitative and quantitative analytics and feedback to evaluate and measure the impact of communication and training, sharing insights into trends and opportunities with Customer Services teams to support continuous improvements. Qualifications You will have gained the following skills/experience: You're passionate about communication, learning and development and the difference that this … internal customers and internal and external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content such as content management systems More ❯

a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech More ❯

Engineer! Based in Bath, Bristol, Exeter, or nearby, youll enjoy a hybrid role that showcases your expertise in Apple, cloud platforms, networking, and more. Your friendly demeanour, commitment to customer service, and ability to navigate diverse tasks could make you the perfect fit. If youre self-motivated, thrive in a fast-paced environment, and embrace responsibility, apply now … for a role that values impeccable standards and a company that puts well-being at the core of our values. If you are hard-working and highly customer-focused, and you have most but not all of the posted technical experience, you should still apply. Job Description Resolve escalated incidents efficiently within the SLA. Provide detailed diagnosis and documentation … Drive knowledge transfercreate KB (HTL) articles and update triage and escalation procedures. Mentor L1 colleagues in troubleshooting and escalation best practices. Completing tasks towards delivering our clients IT projects. Customer, supplier and third-party liaison throughout projects. Provide concise documentation of the systems and processes that you have implemented. Opportunities for Hybrid remote and onsite project delivery across the More ❯

About the Company: Our client is a growing and ambitious Technology Solutions Provider (TSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and ensuring seamless connectivity. They are now looking for a talented IT Engineers to join their team and … Opportunity: This is an exciting opportunity for experienced IT Engineers (L2/L3) to be part of a dynamic and fast-paced environment. You will be working within the Service Desk team to provide high-level technical support to clients while also leading the design and implementation of IT projects. Your role will involve everything from network management to … and other security standards. Your Attitude & Soft Skills: A passion for IT and eagerness to learn new technologies. Strong problem-solving skills with a proactive approach. Excellent communication and customer service skills. Ability to multitask in a fast-paced environment. A collaborative mindset, working well in a team and supporting others. A commitment to delivering outstanding service More ❯

do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation … Person Specification Knowledge & Experience Essential Proven successful structured project management skills/experience including demonstrable experience in managing change and leadership of project teams. Relevant demonstrable experience in health service or other major large-scale customer service oriented organisation. Proven demonstrable experience in organising and prioritising multiple tasks and workloads and meeting deadlines Able to understand and … create project budgets and manage project expenditure. Practical proven knowledge of Project Management procedures (PRINCE 2) Desirable Health information demonstrable experience Demonstrable experience of service change management/business transformation Qualifications Essential Educated to Degree level or equivalent professional qualification or equivalent demonstrable work gained experience Prince 2 Foundation or equivalent demonstrable work gained experience Desirable PRINCE 2 Practitioner More ❯

hygiene, cleaning, and crew products to airlines worldwide for over 30 years. With quality products manufactured to the exacting standards of the airline industry, a proactive approach to solving customer needs and outstanding customer service, we are continuing to flourish. Job Description The key responsibilities for the Senior Administrator/Data Entry role is: Stock control Calculating More ❯

take a keen interest in solving problems You can coach and mentor other Software Engineers You communicate effectively to both technical and non-technical audiences You are delivery and customer focused You are comfortable dealing with third parties and constructively challenging technical approaches & persuasively suggesting alternate approaches, as & when required Minimum criteria You'll need all of these: Significant … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯

take a keen interest in solving problems You can coach and mentor other Software Engineers You communicate effectively to both technical and non-technical audiences You are delivery and customer focused You are comfortable dealing with third parties and constructively challenging technical approaches & persuasively suggesting alternate approaches, as & when required Minimum criteria You'll need all of these: Significant … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯