Customer Service Jobs in the South West

101 to 125 of 201 Customer Service Jobs in the South West

Data Centre Engineer

Gloucester, Gloucestershire, England, United Kingdom
Claranet Limited
ensure maximum uptime. As part of the role, you will be required to work closely with the Delivery, Support and Change teams to facilitate the installation and support of customer and Claranet equipment to the highest possible standards. You will also be responsible for the decommissioning of equipment at the end of its life and the administration required in … Key Responsibilities Troubleshooting and repair of hardware faults and the installation of spares or components as required Installation and decommission of managed equipment within the Data Centres and external customer sites Performing routine maintenance on server and network equipment to maintain maximum uptime of customer environments Accepting and taking ownership of fault escalations from internal teams Providing internal … with timely updates on progress of incidents Make regular physical checks of the Data Centre facilities and assist with the production of monthly statistics Documentation of Data Centre equipment, service configuration and hardware solutions Carry out physical checks and audits as required by the business and its customers Update and maintain Claranet databases following all changes to equipment or More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

2nd Line Engineer

Exeter, Devon, UK
Modern Networks Ltd
customers today. We partner with technology vendors including HP, Cisco, NetApp, Microsoft, and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing As a 2nd Line Support Engineer, you'll report to the Regional Support & Operations Manager and split your … time between the office and customer sites. In the office, you'll act as a point of escalation for 1st Line, resolving more complex incidents, managing alerts, and supporting the wider team during busy periods; In the field, you'll deliver troubleshooting, installations, upgrades, and proactive support, building trusted relationships directly with customers. You'll also be part of … varied and hands-on role, perfect for someone who thrives on solving problems, enjoys face-to-face interaction as much as technical investigation, and wants a true balance between service desk and field engineering. What we're looking for Industry-recognised technical training/certifications (Microsoft, CompTIA, ITIL, CCNA). Strong troubleshooting skills with calm, confident problem-solving. Previous More ❯
Employment Type: Full-time
Posted:

Security Systems Engineer

Hurcot, Somerset, United Kingdom
Morson Edge
with one of the UK s leading perimeter and electronic security specialists, protecting critical national infrastructure and major clients across the country. We re looking for an experienced Field Service Security Systems Engineer to take ownership of a key maintenance contract in the South West region. This is a fantastic opportunity to join a progressive, people-first company that … isn t set in its ways. A place where your ideas matter, your contribution is recognised, and your career can grow. The Role Service and maintain CCTV, Access Control, Intruder, PIDS and Audio Systems (e.g. Gallagher, Axis) Provide technical support, troubleshooting and diagnostics both remotely and on-site Plan and carry out remedial works to ensure full system functionality … Collaborate with project managers, consultants, and clients to deliver a high-quality service Produce clear and accurate service reports Ensure all work complies with industry standards and cybersecurity best practices Keep up to date with emerging security technologies and innovations Salary & Benefits Up to £45,000+ OTE (base + supplements, depending on experience) Company vehicle provided 22 days More ❯
Employment Type: Permanent
Salary: GBP 38,000 - 45,000 Annual
Posted:

Security Systems Engineer

Taunton, Hurcot, Somerset, United Kingdom
Morson Edge
with one of the UK’s leading perimeter and electronic security specialists, protecting critical national infrastructure and major clients across the country. We’re looking for an experienced Field Service Security Systems Engineer to take ownership of a key maintenance contract in the South West region. This is a fantastic opportunity to join a progressive, people-first company that … isn’t set in its ways. A place where your ideas matter, your contribution is recognised, and your career can grow. The Role Service and maintain CCTV, Access Control, Intruder, PIDS and Audio Systems (e.g. Gallagher, Axis) Provide technical support, troubleshooting and diagnostics both remotely and on-site Plan and carry out remedial works to ensure full system functionality … Collaborate with project managers, consultants, and clients to deliver a high-quality service Produce clear and accurate service reports Ensure all work complies with industry standards and cybersecurity best practices Keep up to date with emerging security technologies and innovations Salary & Benefits Up to £45,000+ OTE (base + supplements, depending on experience) Company vehicle provided 22 days More ❯
Employment Type: Permanent
Salary: £38000 - £45000/annum
Posted:

Security Systems Engineer

Exeter, Devon, South West, United Kingdom
Morson Edge
with one of the UK's leading perimeter and electronic security specialists, protecting critical national infrastructure and major clients across the country. We're looking for an experienced Field Service Security Systems Engineer to take ownership of a key maintenance contract across Devon, Cornwall, Dorset, and Somerset. This is a fantastic opportunity to join a progressive, people-first company … that isn't set in its ways. A place where your ideas matter, your contribution is recognised, and your career can grow. The Role • Service and maintain CCTV, Access Control, Intruder, PIDS and Audio Systems (e.g. Gallagher, Axis) • Provide technical support, troubleshooting and diagnostics both remotely and on-site • Plan and carry out remedial works to ensure full system … functionality • Collaborate with project managers, consultants, and clients to deliver a high-quality service • Produce clear and accurate service reports • Ensure all work complies with industry standards and cybersecurity best practices • Keep up to date with emerging security technologies and innovations Salary & Benefits • Up to £45,000+ OTE (base + supplements, depending on experience) • Company vehicle provided More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

Security Systems Engineer

plymouth, south west england, united kingdom
Morson Edge
with one of the UK's leading perimeter and electronic security specialists, protecting critical national infrastructure and major clients across the country. We're looking for an experienced Field Service Security Systems Engineer to take ownership of a key maintenance contract across Devon, Cornwall, Dorset, and Somerset. This is a fantastic opportunity to join a progressive, people-first company … that isn't set in its ways. A place where your ideas matter, your contribution is recognised, and your career can grow. The Role • Service and maintain CCTV, Access Control, Intruder, PIDS and Audio Systems (e.g. Gallagher, Axis) • Provide technical support, troubleshooting and diagnostics both remotely and on-site • Plan and carry out remedial works to ensure full system … functionality • Collaborate with project managers, consultants, and clients to deliver a high-quality service • Produce clear and accurate service reports • Ensure all work complies with industry standards and cybersecurity best practices • Keep up to date with emerging security technologies and innovations Salary & Benefits • Up to £45,000+ OTE (base + supplements, depending on experience) • Company vehicle provided More ❯
Posted:

3rd Line Engineer

Bristol, United Kingdom
Tria
3rd Line Engineer - Microsoft Technologies Greater Bristol - Hybrid - 2 days a week £36,000 - £50,000 Our client is a Managed Service Provider specialising in Microsoft Technologies. They are looking for a 3rd Line Engineer to join their team, providing technical support across their client base and contributing to project delivery. You'll need to demonstrate your experience in … who possess the following: Proven experience working in a 2nd or 3rd line team Strong technical knowledge across Microsoft Azure, Microsoft 365, Windows Server, and networking Excellent communication and customer service skills If you meet the criteria above please apply for more information. More ❯
Employment Type: Permanent
Salary: £36000 - £50000/annum
Posted:

3rd Line Engineer

Bristol, Gloucestershire, United Kingdom
Tria
3rd Line Engineer - Microsoft Technologies Greater Bristol - Hybrid - 2 days a week 36,000 - 50,000 Our client is a Managed Service Provider specialising in Microsoft Technologies. They are looking for a 3rd Line Engineer to join their team, providing technical support across their client base and contributing to project delivery. You'll need to demonstrate your experience in … who possess the following: Proven experience working in a 2nd or 3rd line team Strong technical knowledge across Microsoft Azure, Microsoft 365, Windows Server, and networking Excellent communication and customer service skills If you meet the criteria above please apply for more information. More ❯
Employment Type: Permanent
Salary: GBP 36,000 - 50,000 Annual
Posted:

Dynamics 365 CE Architect

Bristol, United Kingdom
Nigel Frank International
Experience facilitating formal workshops with clients to define and clarify business requirements. Advanced Microsoft Dynamics 365 CE/CRM functional certification (e.g., Microsoft Certified: Dynamics 365 Marketing, Sales, or Customer Service Functional Consultant Associate) or equivalent. Strong background in systems strategy, requirements gathering, testing, training, support procedures, and post-implementation support. Excellent communication skills, capable of explaining complex More ❯
Employment Type: Permanent
Salary: £85000 - £95000/annum Plus Package
Posted:

Dynamics 365 CE Architect

Bristol, Gloucestershire, United Kingdom
Nigel Frank International
Experience facilitating formal workshops with clients to define and clarify business requirements. Advanced Microsoft Dynamics 365 CE/CRM functional certification (e.g., Microsoft Certified: Dynamics 365 Marketing, Sales, or Customer Service Functional Consultant Associate) or equivalent. Strong background in systems strategy, requirements gathering, testing, training, support procedures, and post-implementation support. Excellent communication skills, capable of explaining complex More ❯
Employment Type: Permanent
Salary: GBP 85,000 - 95,000 Annual
Posted:

Dynamics 365 CE Architect

Bristol, Avon, England, United Kingdom
Nigel Frank International
Experience facilitating formal workshops with clients to define and clarify business requirements. Advanced Microsoft Dynamics 365 CE/CRM functional certification (e.g., Microsoft Certified: Dynamics 365 Marketing, Sales, or Customer Service Functional Consultant Associate) or equivalent. Strong background in systems strategy, requirements gathering, testing, training, support procedures, and post-implementation support. Excellent communication skills, capable of explaining complex More ❯
Employment Type: Full-Time
Salary: £85,000 - £95,000 per annum
Posted:

Senior IT Project Engineer

Bournemouth, Dorset, United Kingdom
Connect Group
for detail. Ability to analyse issues, ask relevant questions, and find solutions. Strong time management and prioritization abilities. Experience working with NAT and Firewalls. Proven ability to deliver excellent customer service under pressure. Experience with Linux Servers. Working experience with scripting languages such as PowerShell. Responsibilities Build and maintain strong relationships with key customers and software partners. Collaborate … with the sales team to accurately define technical requirements for customer projects. Deliver compelling software demonstrations to both existing and potential customers. Install, configure, and upgrade software on customer servers while meticulously documenting processes and outcomes. Deliver managed services in adherence to service level agreements (SLAs). Create and maintain technical documentation. Installation of demo software on More ❯
Employment Type: Permanent
Salary: £45000 - £50000/annum
Posted:

Business Development Manager

Weston-super-mare, Somerset, United Kingdom
Charles Saunders Ltd
plan to maximise growth. Cold call potential customers to prospect for new business, gain and develop new accounts. Increase business within existing accounts. Maximise selling opportunities by analysis of customer menus, profiles, and needs. Prepare and deliver presentations to clients, negotiate terms and close sales. Complete in a timely manner all administration duties, weekly reports, journey plans, expense reports … Bristol. Target driven with the ability to meet and exceed sales targets. Ability to identify and understand buyer needs and the sales processes. Ability to maximise selling opportunities through customer needs analysis, with the resilience to keep going. Ability to interpret and act on data to achieve customer solutions and drive fast turnaround. Have a grasp of profit … management, negotiating skills and ability to organise and self-motivate. Excellent customer service, networking, and communication skills. Able to deal with difficult clients and customers with the ability to remain calm under pressure. A high degree of self-motivation and ambition with a desire to deliver results. Trusted character able and comfortable to work alone with minimum supervision. More ❯
Employment Type: Permanent
Salary: GBP 32,000 - 35,000 Annual
Posted:

Business Development Manager

Cirencester, Gloucestershire, United Kingdom
Charles Saunders Ltd
plan to maximise growth. Cold call potential customers to prospect for new business, gain and develop new accounts. Increase business within existing accounts. Maximise selling opportunities by analysis of customer menus, profiles, and needs. Prepare and deliver presentations to clients, negotiate terms and close sales. Complete in a timely manner all administration duties, weekly reports, journey plans, expense reports … Nailsworth. Target driven with the ability to meet and exceed sales targets. Ability to identify and understand buyer needs and the sales processes. Ability to maximise selling opportunities through customer needs analysis, with the resilience to keep going. Ability to interpret and act on data to achieve customer solutions and drive fast turnaround. Have a grasp of profit … management, negotiating skills and ability to organise and self-motivate. Excellent customer service, networking, and communication skills. Able to deal with difficult clients and customers with the ability to remain calm under pressure. A high degree of self-motivation and ambition with a desire to deliver results. Trusted character able and comfortable to work alone with minimum supervision. More ❯
Employment Type: Permanent
Salary: GBP 32,000 - 35,000 Annual
Posted:

Infrastrucutre Engineer

Cheltenham, Gloucestershire, England, United Kingdom
Hybrid / WFH Options
IMT Resourcing Solutions
range of clients Configure, troubleshoot, and maintain modern network infrastructure Support Windows Server environments, Microsoft 365, and Intune/Entra ID Deliver remote and onsite technical assistance, ensuring excellent customer service Assist with project delivery and technical assessments as needed You’ll collaborate closely with internal teams and client stakeholders to deliver reliable, secure, and high-performing IT … and optimising secure network environments Proficiency with Microsoft 365, Intune, and Azure/Entra ID Familiarity with web filtering, email protection, and backup technologies The ideal candidate will be customer-focused, detail-oriented, and enjoy taking ownership of technical issues through to resolution. You’ll thrive in a collaborative and fast-paced environment and be confident engaging with clients More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum
Posted:

ICT Support Technician

Swindon, Wiltshire, United Kingdom
TRIbuild Solutions Limited
Helpdesk role (1st/2nd line). Strong knowledge of Windows operating systems, Microsoft 365, and common business applications. Confident troubleshooting hardware, networking, and connectivity issues. Excellent communication and customer service skills - approachable and proactive. What's on offer: Salary up to £35,000 Long-term career progression within a stable and respected employer Supportive team culture with More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

Trainee IT Helpdesk Technician / 1st Line Support

Swindon, Wiltshire, England, United Kingdom
Newto Training
you for what happens in real security environments. We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect you directly with our partner companies More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

IT Infrastructure & Support Apprentice

St Jude S C of E Primary School, Nicholas Street, Portsmouth, England
ROCKET COMPUTER SERVICES LTD
Year 10 Months Positions Available 1 Closing Date Sunday, 30th November 2025 Start Date Monday, 8th December 2025 Desired Skills Initiative Good communication skills Personable and friendly Polite Strong customer service skills MS Office knowledge Genuine interest in ICT Pass enhanced DBS check Full UK driving licence Manage own workload Qualifications English GCSE, grade C/4 (Essential More ❯
Employment Type: Advanced Apprenticeship
Salary: £18,000 a year
Posted:

Legal IT Director (6M FTC, Dorset, law firm, M365 apps, ITIL, Cyber Security, PMS)

Dorset, United Kingdom
Graham Gill UK LLP
systems and be a strong man manager. You will need proven experience of budgets, expenditure, strategy, delivering multi-strand projects and have a thorough understanding of delivering first class customer service. Excellent organisation and communication skills will allow you to engage and work with internal and external stakeholders. Technically you will need good skills in Microsoft 365, Windows, Mimecast More ❯
Employment Type: Any
Salary: GBP 100,000 Annual
Posted:

Associate Solutions Developer – Engineering Technologies

Bradford, south west england, united kingdom
Jet2 and Jet2holidays
help shape the future of aircraft maintenance through cutting-edge digital solutions. About Us: is one of the UK's leading leisure airlines, committed to delivering a high-quality service to our customers. We pride ourselves on our award-winning friendly culture, dynamic working environment, and dedication to providing an excellent travel experience. Why Join Alongside a competitive salary More ❯
Posted:

IT Business Systems Analyst

Cullompton, Devon, England, United Kingdom
Gregory Distribution Ltd
logistics solutions. This is more than just a technical role - it's an opportunity to make a real impact across our business, helping teams work smarter and deliver exceptional service to our customers. Key Responsibilities: Championing Business-Critical Systems: Configure, maintain, and support essential line-of-business systems that power our operations and enable us to deliver cutting-edge More ❯
Employment Type: Full-Time
Salary: £38,000 - £42,000 per annum
Posted:

IT Business Systems Analyst

Cullompton, Devon, South West, United Kingdom
Gregory Distribution
logistics solutions. This is more than just a technical role - it's an opportunity to make a real impact across our business, helping teams work smarter and deliver exceptional service to our customers. Key Responsibilities: Championing Business-Critical Systems: Configure, maintain, and support essential line-of-business systems that power our operations and enable us to deliver cutting-edge More ❯
Employment Type: Permanent
Salary: £40,000
Posted:

Fire and Security Engineer

Bristol, Gloucestershire, United Kingdom
Infinity Resource Solutions
flexible management, they are growing very quickly and have a very good reputation for affordable quality of work, very friendly work environment, holiday reward scheme after 3 years of service extra holidays given. To apply for this opportunity you must have or hold the following: • Intruder Service Experience (Galaxy would be beneficial) • Fire Knowledge (Advanced, kentech and morley … would be useful) • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial • Fault Finding experience • Installation experience • Ability to work by yourself and within a team • Full UK Driving license This company is a well-established organisation in the Fire and Security industry. They offer a wide range of services including design, maintenance and … installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand by Allowances • Call out Allowances • Generous Annual Leave • Time and a half plus double time if called out on More ❯
Employment Type: Permanent
Salary: GBP 35,000 - 40,000 Annual
Posted:

Learning Management System Administrator

South West, England, United Kingdom
Hybrid / WFH Options
Instinct Resourcing
in line with GDPR and internal data protection policies. Create and maintain user guides, internal documentation, and knowledge base articles. Work with internal teams and clients to deliver excellent service and system performance. Support platform migrations and contribute to process improvements. Essential Skills & Experience Strong knowledge of Moodle or similar LMS platforms. Experience providing technical and administrative LMS support. … Confident in troubleshooting and resolving system or content issues. Excellent communication and customer service skills. Strong organisational skills with the ability to manage competing priorities. Desirable Experience with Moodle Workplace. Understanding of SCORM and other eLearning standards. Intermediate Microsoft Excel skills. Knowledge of project management principles. Why Apply? Join a supportive, purpose-driven organisation making a real impact More ❯
Posted:

Billing and Operations Coordinator - ITMS

Swindon, Wiltshire, United Kingdom
Onecom
Billing Manager, stepping in when needed and helping the team grow stronger every day. What makes you a great fit: Exceptional organisational and communication skills Passion for delivering outstanding customer service Ability to prioritise tasks effectively Team player with a hands-on attitude Flexible and open to new challenges Comfortable working independently Sharp attention to detail Key responsibilities … Maintain and update the purchase ledger with accurate transaction records Generate and process invoices promptly and accurately Collaborate with internal teams to ensure billing accuracy Provide responsive support to customer inquiries Ensure data integrity within the CRM system Manage asset and contract records post-order completion Assist in training new and existing team members Support the Billing Manager during … breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Service
the South West
10th Percentile
£25,087
25th Percentile
£27,375
Median
£30,000
75th Percentile
£35,536
90th Percentile
£42,675