126 to 150 of 359 Customer Service Jobs in the South West

We have an exciting opportunity for a Technical Service Desk Engineer to join a well established organisation in Bristol on a permanent basis. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + … benefits Working Hours: 37.5hrs between 7:30 – 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: • Provide remote Technical Support with occasional customer visits • Provide assistance by phone, email and/or using a ticket management system • Update the internal knowledgebase with issue resolution details • Mentor and assist junior team … members Skills & Experience • Good communication, documentation and customer service skills • Experience of supporting the following: • Microsoft server operating systems • Microsoft Exchange • Microsoft Active Directory • VMware and/or Microsoft Hyper-V (VMware preferred) • Microsoft Office 365 • Veeam Backup & Replication • Microsoft Windows Desktop Operating Systems • Experience of working in more »

you work from the office 3 days per week. From May 2024 we have car parking spaces available on site. You will join our service desk, which means youd spend some of the working day helping users remotely, over the phone and from time to time in person at … to learn to join our team in supporting our charitable and social enterprise clients across the UK. Essential requirements At least 5-6 years service IT support and help desk management experience Excellent problem solving skills with a proactive attitude Excellent interpersonal & customer service skills Excellent organisational more »

demonstrate their capability to deliver a high standard of administrative support to the Community Rehabilitation Service. You will have excellent IT, time management and customer service skills, plus experience of purchasing and cash handling. The role will support service managers and senior clinical staff in monitoring service … is to inspire hope and deliver change for everybody and every community we work with. Job description Job responsibilities Ensure that referrals into the service are processed effectively, and maintain associated service user records and systems, including keeping RiO patient records and other CRS systems up to date … team environment Experience of setting up filing and other office systems Desirable Experience of working in the voluntary/health sector Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

DK Recruitment are seeking 2nd Line Support Engineer to join our client who are a leading managed service provider looking to expand their 2nd line service desk team. They heavily promote organic growth and this role has progression into the 3rd Line team. We are looking for a … minimum of 3 years IT support experience working on a service desk, ideally for a MSP but this isn't essential. Experience/Duties Experience supporting Windows Servers, O365, Azure AD, Intune and general Network administration and troubleshooting, TCP/IP and WAN/LAN/Wi-Fi Ensuring … that all communications to the Service Desk, phone calls, and emails are answered promptly and in a professional and courteous manner. Excellent customer service skills. Location: Corsham Salary: Up to £35,000 DOE They provide fully funded training and certifications. If you are interested in this role more »

the next level? Perhaps your learning capabilities and career prospects seem stagnant in your current company? Do you possess key qualities that distinguishes exceptional customer service in the realm of IT support, and do you thrive on solving complex technical puzzles to overcome technical challenges? Are you looking … actively encourages training and support by paying for certificates and accreditations? Whatever your situation, if youre passionate about leveraging cutting-edge technologies to enhance customer experiences, and youre ready to take on a role that offers a blend of remote and onsite work for clients across Dorset, then this … of pride in their services. They have been established for around 30 years and are renowned for delivering customised infrastructure solutions and a personalised customer experience. You will join a company that stands out through its continuous improvement programme, offering unrivalled support for your career growth through company-funded more »

Field Service Engineer Perm, £40k-£45 pa DOE, Day Shift, Mon-Fri, 25 days holiday + B.H SOUTH WEST ENGLAND I am looking for an experienced Mechanical/Electrical Service Engineer to work for a Chesterfield based company, who due to expansion are looking for Engineers to work … Key skills required for the role include: - Good Electrical experience as the role is multi-skilled -Ideally have a minimum of 5 years Field Service experience -Happy to work outdoors in all weather conditions -Be ready for occasional early starts and late finishes to meet commitments -Able to stay … away from home overnight on some occasions -Attend quarterly meetings at the head office in Derbyshire -Possess good communication and customer service skills What will be provided: -Fully equipped company van which can be taken home -Fuel Card -Company Uniform and PPE -All tools and equipment needed to more »

Company: Breeze Motor Group Role: Service Advisor Salary: £28,000 to 30,000pa Location: Volkswagen Van Centre, Poole Job type: Permanent, full time Are you passionate about providing exceptional customer service? Ready to drive your career forward with one of the world's most iconic automotive brands … Our Breeze Volkswagen Van Centre in Poole has a fantastic opportunity for a Service Advisor to join our successful team. Why Join Breeze? As an energetic, focused and thriving company, we believe our people are what sets us apart and drives our company forward. If you want to be … off PURE gym membership 50% off campervan hire through Breeze Campers 24 days annual holiday, plus bank holidays (extra days given on length of service) Package: £28,000 to £30,000pa Hours: Monday to Friday, 8am – 6pm (1 in 3 Saturday on a rota) 45 hours Bonus We're more »

content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication and … collate qualitative and quantitative analytics and feedback to evaluate and measure the impact of communication and training, sharing insights into trends and opportunities with Customer Services teams to support continuous improvements. Qualifications You will have gained the following skills/experience: You're passionate about communication, learning and development … external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content more »

Field Service Engineer (Electrical) £25,000 - £30,000 + Private Medical + Birthday off + Training + Monthly Bonuses + Company Van + Call outs + Overtime + Company Benefits Bristol - Local Patch Are you a Field Service Engineer from an electrical background that is looking for an … been established for 22 years and install and maintain a range of mobility and stairlift equipment. They pride themselves on a high level of customer service and have maintained a family feel whilst growing their loyal client base and are now looking to further grow their team. This … properties to install and carry out PPM and reactive maintenance on mobility and stairlift equipment. You will work closely with another engineer and the service manager and will be on a 1 in 2 call out rota, for which you will be paid a flat rate even if you more »

We are recruiting for a customer services executive to join our client on a temporary basis from May 2024 to mid July 2024. You will be working as part of the Ticketing Guest services team, to deliver world class customer service. Your role as a Guest Services Agent … be doing Handling queries or complaints from Guests via inbound phone calls and Zendesk emails To pick up and actively open and resolve assigned customer service cases within the agreed SLAs and KPIss To deliver an enhanced service to customers with accessible requirements Learn and develop advance … use of the office-based ticketing system, the online customer journey and buying process Ensure data is managed with integrity, accuracy and compliance Ensuring that all Guest contact is handled in a professional manner Exercising judgement to identify the severity of issues, escalating appropriately where required Utilising well developed more »

This IT Service and Security provider are seeking an IT Project Management to join their dynamic team in Cheltenham! To benefit from a competitive salary of up to £45k per annum and a collaborative and skilled team environment, read on IT Project Engineer Cheltenham, GL50 1BB Full time, permanent … sized businesses find tailored IT solutions that meet their specific needs, from cloud migration to IT security enhancements. Their extensive expertise and commitment to customer satisfaction have earned them a trusted reputation in the industry. Due to continued growth, they are now seeking an IT Project Engineer to be … complex issues, and mentoring helpdesk staff The Ideal Candidate: They are seeking a proactive and technically skilled IT Project Engineer who can deliver excellent customer service, you must also have: Strong technical knowledge in networking, servers, storage, virtualisation, and security. Proven experience in managing IT infrastructure projects Ability more »

for what you do On boarding of new services for new and existing clients Updating system configuration across environments Continuous improvements of the production service and team effectiveness Participating in Client Service and Technology meetings Handle production incidents and problem management activities related to the incidents TECH STACK … to work as part of a team and communicate effectively, especially during incidents Strong communication skills, including the ability to liaise with developers, client service, technical contacts at clients and to provide telephone & e-mail support to end users DESIRABLE SKILLS (Not essential): Knowledge of encryption protocols and browser … security PGP Customer Service or Client Interaction Development experience Knowledge of file transfer protocols (i.e. FTP/SFTP) Experience with networking and firewalls Technical Application Support Engineer more »

this. Main responsibilities: Content Strategy experience and influencing senior stakeholders. Team management Create and own a set of digital content guidelines that apply to customer-facing experiences Establish consensus for these guidelines across stakeholders from areas of the business such as marketing, legal, customer services and dealer services … channels Experience working in an agile delivery environment. Significant Content Strategy experience and influencing senior stakeholders. Experienced creating digital content guidelines that apply to customer-facing experiences Experience writing content to a high level, that is audience appropriate and is very effective at communicating to users. Team management experience … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we more »

Administrator Our client, an exporter in large vehicles is currently seeking a customer service administrator to join their team as a summer temp. Location - Gravesend Salary - £25,000 - £26,000 Key Responsibilities Receive customer calls into the business Manage customer product queries and issues through to … successful conclusion Deal with customer complaints through to successful conclusion, escalating when necessary Using various online tools to respond to customer queriesPersonal Skills Communication - written and verbal Attention to detail Ability to work to targets and deadlines Ability to make decisions and use own initiative Computer and IT more »

within the companies clients. You will be supporting all team members, providing desktop hardware, mobile and software device troubleshooting, with a high level of customer service included. The roles and responsibilities include: The monitoring of the helpdesk system for inbound issues. Ensuring all issues in question are logged more »

position with an established chromatography company founded in 1989 that has grown in the right direction since. They are keen to take on a service engineer who wants to be apart of a tight-knit culture that welcomes training and development down the M4 corridor Day to Day: - Working … Experience in laboratory environments as an engineer is necessary - Ability to be flexible, and adaptive to the needs of the business to support the customer's needs. - Working well with the team to ensure the best output. - Strong customer service and communication skills for customer satisfaction. more »

/able to use own initiative Desirable Experience of Trust IT systems Technical Skills Essential Excellent communication skills (e.g. written, verbal, in person) Excellent customer care focus Ability to multitask and meet tight deadlines Desirable Experience of working in a healthcare administration environment Knowledge Essential Clear understanding of confidentiality … Understanding and ability to undertake office/administrative processes Desirable Customer service qualification Personal Attributes Essential Approachable Desirable Problem solving mind-set Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary … for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals Dorset NHS Foundation Trust Address UHD Royal Bournemouth Hospital RBH Diabetes & Endocrine Centre, Castle Lane East Bournemouth BH7 more »

the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we more »

Support or 2 nd line support professional, working with ERP systems (ideally Business Central) and/or retail technology? Can collaborate effectively, using a customer centric focus is a fast paced and time critical environment? Do you want a unique challenge with a great opportunity to really make a … wider Support and Delivery teams at Harding+, you will have strong technical and soft skills.You will provide a technical bridge and second line support service to end users, dealing with problems, answering service tickets, or delivering IT elements of wider projects all with the objective of supporting the … in a retail technology environment including ERP systems (ideally MS Dynamics BC) and point of sale and stock take solutions Excellent communication skills and customer centric focus, capable of dealing with difficult and stressful situations with a calm disposition Ability to troubleshoot and diagnose to a high standard in more »

technology vendors including HP, Cisco, NetApp, Microsoft, and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing Reporting to the 2nd Line Team Manager, you'll form part of a … with customers to ensure their ICT Infrastructure operates at the optimum capacity and with minimum disruption to service. Whilst this role will involve attending customer site (3-4 pre-arranged visits/week) , we work from our offices in Exeter Tues - Thursday, and from home on Monday's and … Tasks will include: Providing a technical escalation point for 1st line team members and ensuring technical escalations to 3rd Line are informative and precise. Customer site visits (PC Installs/switch installs/internet line switch overs/new printers etc) Responding to escalated, complex and high impact issues more »

IAU is a partnership venture with the Universities of Bristol (UoB) and West of England (UWE) aimed at embedding new academic research evidence into service delivery. The IAU facilitates the accelerated uptake of evidence generated by local research studies into the local health and care system, as well as … skills Essential Negotiation, motivational and influencing skills to gain agreement and/or cooperation to overcome barriers to understanding. Excellent oral and written communication. Customer service approach. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as … such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board Address BNSSG ICB 100 Temple more »

with good Excel skills, seeking a progressive role with a rapidly growing, agile and innovative manufacturer of water treatment systems, which provides a holistic service to its reputable clients in F&B, Industrial, Pharmaceutical and Aerospace, where you will be provided with strong training to ensure you become highly … development and delivery of specialist solutions. Within the role you will liaise closely with various departments, acting as a crucial link between Sales, Operations, Service and Suppliers. The role: Providing administrative support to the Projects team Obtain quotations for materials and supplies, ensuring excellent quality Ensure pricing matches schedules … work packs The person: Strong admin experience, with good excel skills Ideally from an Engineering or technical background Reference Number: BBBH13510 Keywords: Project Administrator, Service Administrator, Parts, Admin, Customer Service, Excel, Chemical Engineering, Mechanical Engineering, Water Treatment, Manufacturing, F&B, Plant Equipment, Piping, P&ID, Process Instruments more »

hotel brands and fast food chains. This rapidly growing company has been operating for over 30 years and are looking for their next IT Service Desk Team Lead . Requirements: Ticketing system experience (Jira preferably) Excellent customer service Windows 7-11 Windows Server 2012,16,19 ITIL … V3,V4) Desirable: +2 years’ Service Desk Lead Experience ( Dealing with escalations for 1st and 2nd line) Draytek Routers 3CX Great knowledge of Server roles e.g. AD DS, DHCP, DNS UniFi Wifi Systems This role is perfect for someone with a strong technical skillset looking to take the next more »

or system upgrades. As the primary point of contact for the IT help desk you must have an enthusiastic and positive attitude alongside excellent customer service with a positive telephone manner. We are also looking for someone who can work on their own initiative but operate as part … finishing later within 35 core hours per week. Benefits 25 days holiday + bank holidays Life assurance Private medical insurance (after 6 months of service) Pension Optional Benefits more »

Field Service Engineer (Electrical/Stairlift) £25,000 - £30,000 + Private Medical + Birthday off + Training + Monthly Bonuses + Company Van + Call outs + Overtime + Company Benefits Bristol - Local Patch Are you a Field Service Engineer from an Electrical background looking for a … been established for 22 years and install and maintain a range of mobility and stairlift equipment. They pride themselves on a high level of customer service and have maintained a family feel whilst growing their loyal client base, and are now looking to further grow their team. This … properties to install and carry out PPM and reactive maintenance on mobility and stairlift equipment. You will work closely with another engineer and the service manager, and will be on a 1 in 2 call out rota, for which you will be paid a flat rate even if you more »