attention to detail, leadership skills, and experience in managing asset servicing functions within an investment firm. Key Responsibilities: Champion and lead a culture of customerservice excellence for all clients, companies and third parties Manage and delegate workloads within the team to ensure maximum productivity, ensuring the smooth … identification of any issues and reporting is completed in line with the agreed policy and procedures. Prioritise Team workloads to achieve deadlines based on customer and regulatory requirements, achieving operational excellence across all functions Using internal programmes as an enabler, manage and monitor performance metrics for your teams, using … within the team Support and motivate individuals in own team and enable them to perform their roles to the highest levels of effectiveness, ensuring service level standards are met You will require a strong understanding of product offering You will be required to always conform to the Company's More ❯
Red Recruitment is recruiting a Customer Operator to join our client who offers CCTV and Alarm Services to other businesses. The ideal candidate will be reviewing CCTV footage and handling inbound and outbound calls as well as completing administrative tasks relating to the footage. This role will be working … this role, please note the client will conduct credit checks and background referencing (for the past 5 years). Benefits and Package for a Customer Operator: Salary: 24,984 per annum Hours: 4 on 4 off, night shifts (7pm - 7am) Contract Type: Permanent Location: Whitchurch, Bristol Located near The … Imperial Retail Park Matching pension contributions 4 life assurance Generous holiday allowance Free onsite parking Small and friendly team Key Responsibilities of a Customer Operator: Alerting the relevant individuals of any suspicious activity, this may be making telephone calls to various departments within and outside the business, this can More ❯
Red Recruitment is recruiting a Customer Operator to join our client who offers CCTV and Alarm Services to other businesses. The ideal candidate will be reviewing CCTV footage and handling inbound and outbound calls as well as completing administrative tasks relating to the footage. This role will be working … this role, please note the client will conduct credit checks and background referencing (for the past 5 years). Benefits and Package for a Customer Operator: Salary: 24,984 per annum Hours: 4 on 4 off, night shifts (7pm - 7am) Contract Type: Permanent Location: Whitchurch, Bristol Located near The … Imperial Retail Park Matching pension contributions 4 life assurance Generous holiday allowance Free onsite parking Small and friendly team Key Responsibilities of a Customer Operator: Alerting the relevant individuals of any suspicious activity, this may be making telephone calls to various departments within and outside the business, this can More ❯
Red Recruitment is recruiting a Customer Operator to join our client who offers CCTV and Alarm Services to other businesses. The ideal candidate will be reviewing CCTV footage and handling inbound and outbound calls as well as completing administrative tasks relating to the footage. This role will be working … this role, please note the client will conduct credit checks and background referencing (for the past 5 years). Benefits and Package for a Customer Operator: Salary: £24,984 per annum Hours: 4 on 4 off, night shifts (7pm - 7am) Contract Type: Permanent Location: Whitchurch, Bristol Located near The … Imperial Retail Park Matching pension contributions 4* life assurance Generous holiday allowance Free onsite parking Small and friendly team Key Responsibilities of a Customer Operator: Alerting the relevant individuals of any suspicious activity, this may be making telephone calls to various departments within and outside the business, this can More ❯
Red Recruitment is recruiting a Customer Operator to join our client who offers CCTV and Alarm Services to other businesses. The ideal candidate will be reviewing CCTV footage and handling inbound and outbound calls as well as completing administrative tasks relating to the footage. This role will be working … this role, please note the client will conduct credit checks and background referencing (for the past 5 years). Benefits and Package for a Customer Operator: Salary: £24,984 per annum Hours: 4 on 4 off, night shifts (7pm - 7am) Contract Type: Permanent Location: Whitchurch, Bristol Located near The … Imperial Retail Park Matching pension contributions 4* life assurance Generous holiday allowance Free onsite parking Small and friendly team Key Responsibilities of a Customer Operator: Alerting the relevant individuals of any suspicious activity, this may be making telephone calls to various departments within and outside the business, this can More ❯
and maintained Skills, Knowledge and Expertise Previous SQL experience is essential. Commercial experience of creating analytical reports using SSRS Quality oriented with a focused customerservice approach Must be highly organised with the ability to effectively manage a constantly changing workload under pressure, meeting demanding processing targets and … adhering to service standards Able to work unsupervised and on own initiative with a pro-active and flexible approach with a good eye for detail, excellent communication and numeracy skills A good knowledge of Microsoft Office packages Finance knowledge preferred but not essential Power BI knowledge preferred but not More ❯
system administrator to join them to provide troubleshooting and remediation of onsite hardware for an HPC (High Performance Computing) system for a prestigious UK customer located in the Exeter area. As a senior engineer, you will be working as part of a dedicated team to deliver reactive support, ensuring … compliance with the SLAs (Service Level Agreement) associated with the contract. All necessary product training will be provided along with mentoring from colleagues within the site team to enable the successful candidate to provide the level of support required. The tasks will include (but not limited to): Carry out … support on advanced HPC hardware and software technologies. Maintain meticulous records of planned maintenance actions and outcomes within case management systems. Ensure compliance with customer rules for change management controls. Provide a professional and positive approach to the customer in the execution of all duties. Follow technical escalation More ❯
system administrator to join them to provide troubleshooting and remediation of onsite hardware for an HPC (High Performance Computing) system for a prestigious UK customer located in the Exeter area. As a senior engineer, you will be working as part of a dedicated team to deliver reactive support, ensuring … compliance with the SLAs (Service Level Agreement) associated with the contract. All necessary product training will be provided along with mentoring from colleagues within the site team to enable the successful candidate to provide the level of support required. The tasks will include (but not limited to): Carry out … support on advanced HPC hardware and software technologies. Maintain meticulous records of planned maintenance actions and outcomes within case management systems. Ensure compliance with customer rules for change management controls. Provide a professional and positive approach to the customer in the execution of all duties. Follow technical escalation More ❯
Support Analyst to provide 2nd Line support across its Bristol operations. This is a great opportunity for an experienced IT professional with a strong customer focus and solid technical troubleshooting skills. Key Responsibilities: Manage and resolve 2nd Line incidents and service requests Troubleshoot desktop, telephony, and hardware issues … may be required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customerservice skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role of... More ❯
Support Analyst to provide 2nd Line support across its Bristol operations. This is a great opportunity for an experienced IT professional with a strong customer focus and solid technical troubleshooting skills. Key Responsibilities: Manage and resolve 2nd Line incidents and service requests Troubleshoot desktop, telephony, and hardware issues … may be required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customerservice skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate start and More ❯
Bristol, Almondsbury, Gloucestershire, United Kingdom
ARM
Support Analyst to provide 2nd Line support across its Bristol operations. This is a great opportunity for an experienced IT professional with a strong customer focus and solid technical troubleshooting skills. Key Responsibilities: Manage and resolve 2nd Line incidents and service requests Troubleshoot desktop, telephony, and hardware issues … may be required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customerservice skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate start and More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
access for all Motability Operations (MO) employees and customers is correct, appropriate, and secure. Within the IAM function: The IDaaS team is responsible for customer identities, SSO, and MFA. The IGA team manages internal employee access management and governance. This role leads the IGA team and reports into the … the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customerservice, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we More ❯
Employment Type: Permanent, Part Time, Work From Home
a forward-thinking, people-first business that truly values innovation, collaboration, and personal growth. You will be responsible for providing technical support, troubleshooting, and customerservice to clients. The Role: Provide technical support via phone, email, chat, and service portal. Be the first point of contact for … technical issues and service requests Log, prioritise, and assign tickets, keeping records accurate and up to date. Build strong relationships with clients and gain a good understanding of their needs The Candidate: Previous experience providing 1st line IT support Hands-on experience with the latest Microsoft technologies Able to More ❯
bristol, south west england, United Kingdom Hybrid / WFH Options
Peaple Talent
a forward-thinking, people-first business that truly values innovation, collaboration, and personal growth. You will be responsible for providing technical support, troubleshooting, and customerservice to clients. The Role: Provide technical support via phone, email, chat, and service portal. Be the first point of contact for … technical issues and service requests Log, prioritise, and assign tickets, keeping records accurate and up to date. Build strong relationships with clients and gain a good understanding of their needs The Candidate: Previous experience providing 1st line IT support Hands-on experience with the latest Microsoft technologies Able to More ❯
a permanent basis in the Bristol area. Working as part of our Group Field Engineering team, you will report directly to one of our Service Delivery Managers and you will provide hardware and network installation services to our customers. If you are eager to join an organisation where you … existing systems to latest software and/or hardware as required, as well as ongoing break-fix and BAU support. As the role is customer facing, it is imperative that providing great customerservice is highly important to you. Although a field-based role, you will collaborate … whilst on-site, providing regular updates. Adhere to policy and procedures required as part of your role. Who youll be If you are a customer-focused individual who is technically savvy, then this could just be the role for you. The ability to collaborate effectively with your peers, as More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
Meridian Business Support
You will have experience in configuring, supporting, and troubleshooting complex Cisco collaboration solutions. We also require someone who has experience in a Service Desk environment and is familiar with ITIL methodology would be advantageous Some of our customers require additional security checks to be carried out on individuals, so … the successful candidate must have DV clearance. Our engineers share a common set of characteristics and bring the experience that drives innovation and delivers customer value, they: Have a good understanding of the technology industry, including current and emerging digital strategies, solutions and trends. Understand the importance of customer … to detail. Well organised, able to prioritise multiple work streams whilst maintaining the common sense to escalate when workloads may pose a risk to customer delivery and SLAs. Able to work well under pressure, doesnt get flustered and has a clear understanding of their own abilities. Customer-serviceMore ❯
You will have experience in configuring, supporting, and troubleshooting complex Cisco collaboration solutions. We also require someone who has experience in a Service Desk environment and is familiar with ITIL methodology would be advantageous Some of our customers require additional security checks to be carried out on individuals, so … the successful candidate must have DV clearance. Our engineers share a common set of characteristics and bring the experience that drives innovation and delivers customer value, they: Have a good understanding of the technology industry, including current and emerging digital strategies, solutions and trends. Understand the importance of customer … to detail. Well organised, able to prioritise multiple work streams whilst maintaining the common sense to escalate when workloads may pose a risk to customer delivery and SLAs. Able to work well under pressure, doesnt get flustered and has a clear understanding of their own abilities. Customer-serviceMore ❯
Weston-super-mare, Somerset, United Kingdom Hybrid / WFH Options
Stryker Group
provide a positive experience for our customers. What You Will Do Apply technical expertise to investigate issues, research solutions, craft solutions, and deliver excellent customerservice via telephone, e-mail, and the web, while assisting with root cause investigations and disseminating issues and potential trends requiring investigation by … teams to ensure execution alignment of troubleshooting, analysis and incident resolution. Liaison between R&D and vendor teams when necessary for escalated incidents. Monitor service level agreements amongst vendors to ensure compliance with established standards. Develop and execute support processes as new technology is released to ensure alignment of … Azure, AWS or GCP. Experience facilitating collaboration amongst multi-disciplinary teams to drive complex troubleshooting, root cause analysis and issue resolution. Experience with ITIL Service Delivery basic concepts. Experience developing technical support process flows. Solid understanding of Data Privacy and Cybersecurity. Demonstrate a high level of commitment, user and More ❯
will prioritize the needs within the division, in collaboration with the Leadership Team. With a "can do" attitude, they will demonstrate a culture of customerservice excellence and person-centered care. They will foster communication and a supportive team network for the Nutrition Services' staff and will promote … along with vendor contracts Qualifications: Current active status with Canadian Society of Nutrition Management (CSNM) Superior client relationship skills, and passion for excellence in service delivery Must be proficient to complete assessments and referrals for dietary needs Minimum of three (3) years of relevant dietary experience and one … and assessments. Excellent communication skills (verbal and written) Well-developed proficiency in MS Office (Word, Excel, Power Point, Outlook) and working knowledge of food service IT systems Knowledge of Point Click Care and Point of Care computer programs would be an asset. Previous experience working in unionized environment is More ❯
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
TE Connectivity Corporation
work intimately with customers to recommend products and solutions for new and existing applications. They identify new applications, requirement modifications and enhancements to meet customer specifications and conduct on-site installation and service of product and are responsible for all technical aspects of the sales cycle for potential … application of company products to meet customer needs, including identifying opportunities; determining solutions; creating demand; preparing detailed product specifications and technical marketing support; ensuring high quality and timely project execution and conducting follow-up technical support. They also approve operational quality of systems and equipment. Tasks and Responsibilities Keep … Manage Projects along to complete conversion by interfacing with Engineering, Product Management, and other needed TE functions. Product Introduction/Presentation in front of customer for AD&M products like PCB Board Connectors, High Speed & High-Power, VITA products, Connectors, EPDs, Backshell. Deep dive into technical, design discussions on More ❯
customers across the UK and worldwide. A few of our employee benefits are: 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to … knowledge (i.e. Symantec, Cohesity, Nutanix, etc) Basic network fundamentals: TCP/UDP, switching, routing (layers 1-7) Commitment to maintaining the highest standard of customerservice is essential with outstanding oral and written communication Strong problem-solving and trouble-shooting skills Ability to work in fast paced environments More ❯
and networking issues Performing regular on-site health checks and system updates Supporting backups, patches, and disaster recovery processes Working independently while delivering great customerservice Keeping clear records of your work and findings ✅ What You’ll Need: 2+ years in a server/field support role Strong More ❯
and networking issues Performing regular on-site health checks and system updates Supporting backups, patches, and disaster recovery processes Working independently while delivering great customerservice Keeping clear records of your work and findings ✅ What You’ll Need: 2+ years in a server/field support role Strong More ❯
Bristol Area, South West, United Kingdom Hybrid / WFH Options
Vantage Recruitment
a review at six months aiming towards £31,000. This IT Support Engineer role would suit someone with solid 1st line experience, a strong customerservice mindset, and a keen desire to grow. If you've worked in a larger corporate environment and feel boxed in, this could More ❯
BS48, West Town, North Somerset, Somerset, United Kingdom
Vantage Recruitment
a review at six months aiming towards £31,000. This IT Support Engineer role would suit someone with solid 1st line experience, a strong customerservice mindset, and a keen desire to grow. If you’ve worked in a larger corporate environment and feel boxed in, this could More ❯