Customer Service Jobs in the South West

176 to 200 of 210 Customer Service Jobs in the South West

Operations Coordinator

Wimborne, Dorset, England, United Kingdom
The Work Shop
provide a complete IT & telecoms package and have built an outstanding reputation over 30 years in business with existing and longstanding customers due to delivering quality products with outstanding service and integrity. They are steadily growing as a business and looking for exciting talent to join their team as an Operations Coordinator. Role: The Operations Coordinator role is an … accordingly. Duties of the Operations Coordinator will involve: Dealing with proactive requests for set up's and installations as well as ongoing reactive support of products and services Managing service orders and assisting the helpdesk in resolving faults and requests raised on the system Dispatching helpdesk tickets to most appropriate engineer as well as arranging man power for larger … will need to be extremely organised and have the ability to remain calm and composed whilst managing a busy workload with lots of changing parts You will have great customer service and be a strong communicator You will also need to demonstrate a high level of initiative The most important aspect for this role is a great can More ❯
Employment Type: Full-Time
Salary: £28,000 - £32,000 per annum
Posted:

Fire and Security Engineer

Bournemouth, Dorset, United Kingdom
Infinity Resource Solutions
Engineer should be local) £34,000-£40,000 basic Company vehicle, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: • Intruder alarm service experience • Fire alarm experience essential (Gent, menvier, kentech, advanced • Commissioning experience (Beneficial but not essential) • Knowledge of Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also … industry. They offer a wide range of services including design, maintenance and installation of intruder systems, CCTV, Fire and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Fire and Security Engineer Benefit Include: • Company Vehicle • Mobile Phone • Stand by Allowances • Call out Allowances • Generous Annual Leave More ❯
Employment Type: Permanent
Salary: GBP 34,000 - 40,000 Annual
Posted:

Junior Technical Support Advisor (Tech / Engineering)

Bristol, United Kingdom
Rise Technical Recruitment
become a task expert all whilst retaining a great work life balance. This company have been established for over 20 years, and strive to provide a first in class service, they have a low staff turnover and a great close knit team culture and are now looking to expand. This role will suit anyone who has an interest or … The Person: * interest in Techology or Engineering *Likes to speak to people Keywords: Filton, Stoke Gifford, Hambrook, North Bristol, Bradley Stoke, Patchway, Winterbournbe, Emersons Green, Technical Support, Support Officer, Customer Service Reference Number: (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Harry Heal at Rise More ❯
Employment Type: Permanent
Salary: £26000 - £28000/annum
Posted:

Junior Technical Support Advisor (Tech / Engineering)

Bristol, Avon, South West, United Kingdom
Rise Technical Recruitment Limited
become a task expert all whilst retaining a great work life balance. This company have been established for over 20 years, and strive to provide a first in class service, they have a low staff turnover and a great close knit team culture and are now looking to expand. This role will suit anyone who has an interest or … The Person: * interest in Techology or Engineering *Likes to speak to people Keywords: Filton, Stoke Gifford, Hambrook, North Bristol, Bradley Stoke, Patchway, Winterbournbe, Emersons Green, Technical Support, Support Officer, Customer Service Reference Number: 264426 To apply for this role or to be considered for further roles, please click 'Apply Now' or contact Harry Heal at Rise Technical Recruitment. More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

Mid Level D365CE Developer Role Hybrid, Warwickshire

Stratford-upon-Avon, Warwickshire, England, United Kingdom
Hybrid / WFH Options
Akkodis
I am looking for a junior to mid level Dynamics 365 CE Developer to join a collaborative team working on the design, development, and support of D365 Customer Engagement solutions. My client is an end user, and the role can be mainly remote based with two days in the office a month (Warwickshire). **Please note that in addition … support and perform software upgrades Ensure code quality through peer reviews and adherence to security standards Requirements: Minimum 18 months' hands-on experience with Dynamics 365 CE (Sales/Customer Service) Strong knowledge of SQL and SSIS (or other integration tools like KingswaySoft) Experience with C#/.NET, JavaScript, and debugging plug-ins/workflows Familiarity with Agile More ❯
Employment Type: Full-Time
Salary: £45,000 - £52,000 per annum
Posted:

Junior - Mid Level D365CE Developer Role // Hybrid

Stratford-upon-Avon, Warwickshire, England, United Kingdom
Hybrid / WFH Options
Akkodis
I am looking for a junior to mid level Dynamics 365 CE Developer to join a collaborative team working on the design, development, and support of D365 Customer Engagement solutions. My client is an end user, and the role can be mainly remote based with two days in the office a month (Warwickshire). **Please note that in addition … support and perform software upgrades Ensure code quality through peer reviews and adherence to security standards Requirements: Minimum 18 months' hands-on experience with Dynamics 365 CE (Sales/Customer Service Strong knowledge of SQL and SSIS (or other integration tools like KingswaySoft) Experience with C#/.NET, JavaScript, and debugging plug-ins/workflows Familiarity with Agile More ❯
Employment Type: Full-Time
Salary: £35,000 - £52,000 per annum
Posted:

Senior Embedded Software Engineer

Stroud, Gloucestershire, South West, United Kingdom
ZENOVO LTD
write code, fix bugs, and assist the Principal Software Engineers in all design-related tasks. Additionally, you will participate in test suite development, provide and maintain high levels of customer service, and develop technical documentation. Key Experience: - Experience of Programming C onto a RTOS - Knowledge of communication protocols - Knowledge of UART, SPI, I2C is desirable - Knowledge of low More ❯
Employment Type: Permanent
Salary: £70,000
Posted:

Business Development Manager

Almondsbury, Gloucestershire, United Kingdom
WR Logistics
develop short-term and long-term target accounts Exceed new business sales targets, including revenue and gross profit Collaborate with internal teams to maximise sales opportunities and deliver exceptional customer service Represent the organisation at expos and within the local/regional community Key Requirements Proven track record of Business Development within various sectors in freight forwarding and More ❯
Employment Type: Permanent
Salary: GBP 50,000 - 60,000 Annual
Posted:

Business Development Executive

Plymouth, Devon, UK
Hybrid / WFH Options
Set2Recruit
Location: Plymouth, Devon (Hybrid) Salary: £35,000- £40,000 base + uncapped commission + performance bonuses Type: Full-time, Permanent About The Company We are a growing IT Managed Service Provider (MSP) based in the South West, delivering proactive, secure, and scalable technology solutions to SMEs. With a strong reputation for customer service and te... More ❯
Posted:

Device Management Analyst

South West London, London, United Kingdom
Hybrid / WFH Options
Parliamentary Digital Service
for: Operating Device Management technologies to configure devices, including: desktops, laptops, macs, mobile devices and digital signage. 3rd Line support for Device Management services. Manages requests for support from service desk, other service delivery staff and/or users. Prioritises requests in accordance with agreed criteria and promptly allocates unresolved calls as appropriate. Logs Requests for Change for … and accessible to all who need to use it. Monitors the progress of requests for support and ensures users and other interested parties are kept informed; and effectively manages customer expectations to ensure excellent customer service. Assists with active monitoring and reviewing the performance of the Device Management services, managing availability, capacity and supporting the team during major … performance trends and statistics. Referring to more senior colleagues where necessary, takes corrective action to improve performance and to avoid problems arising. Provides an effective interface between users and service providers, including external commercial suppliers where applicable. This interface includes documenting problems, progress checking, and ensuring all diagnostic information is provided for error resolution and incident analysis. Conducts investigations More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Events Support Assistant

Greater Bristol Area, United Kingdom
Calibre8 Recruitment Ltd
and from the training sites. During the event you will be responsible for any technical enquiries, ensuring accuracy and attention to detail, while delivering daily operational excellence and great customer service to these healthcare professionals. During the training events you will also identify any commercial sales leads and pass on to the Sales Manager. Some events are held … with meeting new people, engaging with people of all levels and attending small to medium size educational events. It is vital that you've got a good attitude and customer facing experience, from any role, as this is an essential part of the role. A strong understanding of IT, set-up, networking, upgrading etc - this is essential; if you More ❯
Posted:

Events Support Assistant

bath, south west england, united kingdom
Calibre8 Recruitment Ltd
and from the training sites. During the event you will be responsible for any technical enquiries, ensuring accuracy and attention to detail, while delivering daily operational excellence and great customer service to these healthcare professionals. During the training events you will also identify any commercial sales leads and pass on to the Sales Manager. Some events are held … with meeting new people, engaging with people of all levels and attending small to medium size educational events. It is vital that you've got a good attitude and customer facing experience, from any role, as this is an essential part of the role. A strong understanding of IT, set-up, networking, upgrading etc - this is essential; if you More ❯
Posted:

Events Support Assistant

bradley stoke, south west england, united kingdom
Calibre8 Recruitment Ltd
and from the training sites. During the event you will be responsible for any technical enquiries, ensuring accuracy and attention to detail, while delivering daily operational excellence and great customer service to these healthcare professionals. During the training events you will also identify any commercial sales leads and pass on to the Sales Manager. Some events are held … with meeting new people, engaging with people of all levels and attending small to medium size educational events. It is vital that you've got a good attitude and customer facing experience, from any role, as this is an essential part of the role. A strong understanding of IT, set-up, networking, upgrading etc - this is essential; if you More ❯
Posted:

Senior Python Data Engineer - Experimentation Platform

Bristol, Somerset, United Kingdom
Just Eat
of active customers with hundreds of thousands of connected partners in countries across the globe. Our mission? To empower every food moment around the world, whether it's through customer service, coding or couriers. About this role The Experimentation Platform team is dedicated to supporting the business by operating JET's internal feature management and experimentation platform, JetFM. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Analyst

Salisbury, Wiltshire, England, United Kingdom
Hays Specialist Recruitment Limited
Your new company This is an excellent opportunity to join a well-established organisation that values integrity, continuous improvement, and customer service. Operating across a hybrid and multi-site environment, the business is committed to investing in its people and delivering high-quality IT services that support operational excellence. Your new role As an IT Support Analyst, you'll … be a key part of the IT Service Desk team, providing first-line technical support to users across the organisation. You'll manage incoming calls and service requests, troubleshoot issues, and aim for first-call resolution wherever possible. You'll also escalate more complex problems to second-line support teams while keeping users informed throughout.Your responsibilities will include … software licence management, asset tracking, and occasional on-site support. You'll contribute to continuous service improvement and support wider IT projects such as device refreshes and user training initiatives. What you'll need to succeed To be successful in this role, you'll bring: Strong experience in IT support within a hybrid or multi-office environment. Proficiency in More ❯
Employment Type: Full-Time
Salary: £35,000 per annum
Posted:

IT Support Analyst

South West, United Kingdom
Hays
Your new company This is an excellent opportunity to join a well-established organisation that values integrity, continuous improvement, and customer service. Operating across a hybrid and multi-site environment, the business is committed to investing in its people and delivering high-quality IT services that support operational excellence. Your new role As an IT Support Analyst, you'll … be a key part of the IT Service Desk team, providing first-line technical support to users across the organisation. You'll manage incoming calls and service requests, troubleshoot issues, and aim for first-call resolution wherever possible. You'll also escalate more complex problems to second-line support teams while keeping users informed throughout. Your responsibilities will … include software licence management, asset tracking, and occasional on-site support. You'll contribute to continuous service improvement and support wider IT projects such as device refreshes and user training initiatives. What you'll need to succeed To be successful in this role, you'll bring: Strong experience in IT support within a hybrid or multi-office environment. Proficiency More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Support Analyst

swindon, wiltshire, south west england, united kingdom
Hays
Your new company This is an excellent opportunity to join a well-established organisation that values integrity, continuous improvement, and customer service. Operating across a hybrid and multi-site environment, the business is committed to investing in its people and delivering high-quality IT services that support operational excellence. Your new role As an IT Support Analyst, you'll … be a key part of the IT Service Desk team, providing first-line technical support to users across the organisation. You'll manage incoming calls and service requests, troubleshoot issues, and aim for first-call resolution wherever possible. You'll also escalate more complex problems to second-line support teams while keeping users informed throughout. Your responsibilities will … include software licence management, asset tracking, and occasional on-site support. You'll contribute to continuous service improvement and support wider IT projects such as device refreshes and user training initiatives. What you'll need to succeed To be successful in this role, you'll bring: Strong experience in IT support within a hybrid or multi-office environment. Proficiency More ❯
Posted:

Engineering Technical Lead

St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group
stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing … Want to come and be a part of it? What will you be doing? Join a 2nd/3rd Line Technical Support & Delivery team handling complex technical activities for Customer Services. Responsibilities include SLA-aligned delivery, governance participation, resource planning, incident and root cause management, and collaboration across support teams to define processes, systems, and skills for multi-tech … solutions. Interface with Customer Services, Service Delivery, and Operational teams, especially Problem & Service Management. Contribute to metrics: SLA, RiSLA, MTTR, DOT, MTBF, fault volumes, and reliability. Provide on-call support (including weekends), uphold quality and delivery standards, self-manage tasks, drive service excellence, initiate process improvements, translate strategy into goals, and manage change control via RAMS More ❯
Employment Type: Permanent
Posted:

IT Service Desk Analyst

Salisbury, Wiltshire, South West, United Kingdom
SER (Staffing) Ltd
IT Service Desk Analyst – £30,000 to £35,000 - Salisbury or Witney Are you an experienced IT Support professional looking for your next step? My client, a well-established law firm, is seeking an IT Service Desk Analyst to join their growing internal IT team. This is a fantastic opportunity to work in a professional environment where technology … all IT issues, providing first-line technical support to users across the business. You'll diagnose and resolve hardware, software, and networking issues, log and manage tickets through the service desk, and escalate more complex problems when needed — all while delivering exceptional customer service. You'll also contribute to training, documentation, and collaboration with 2nd line teams to … keep systems running smoothly. Experience Needed: Experience in an IT service desk or technical support role (ideally 3–4+ years) Strong knowledge of Windows OS, Microsoft 365, Entra, Intune, Active Directory & Teams Excellent communication and problem-solving skills Calm, customer-focused approach and willingness to learn Bonus: experience with SolarWinds, BigHand, Partner, Oyez, IRIS/Sage, or TeamViewer More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Senior Workday Financials Analyst

South West, United Kingdom
Hybrid / WFH Options
Sanderson Recruitment
As a Senior Workday Financials Analyst, you will be delivering large scale changes in areas such as Adaptive Planning and Workday Financials to introduce efficiency and automation across the service, allowing the company to thrive at scale by championing a culture of continuous service improvement. Key Responsibilities: Lead the delivery of system changes of varying scale within FPLC … product, including evaluating data requirements and developing reporting and dashboards. Skills & Experience: Strong technical foundation in Workday Financials and Adaptive Planning, with configuration and delivery experience. Experience using IT service management tools (e.g., ServiceNow, Jira) and understanding of HR, reporting, and business processes. Excellent communication, analytical, and problem-solving skills, with a focus on delivering high-quality customer More ❯
Employment Type: Permanent
Salary: £80,000
Posted:

Digital Support Officer

Gloucester, United Kingdom
Gloucestershire Health and Care NHS Foundation Trust
our team will provide personal development, with the chance for you to hone existing skills and develop new ones. The postholder will be required to have excellent communication and customer services skills with the ability to communicate at all levels across the organisation and across external stakeholders. This role will provide comprehensive support to the Digital Support & Engagement Team … administrative support for key departmental meetings (including agendas, minutes, action logs and following up on actions). Main duties of the job To ensure the provision of high-quality customer focused support to all staff in relation to the services provided by Information Technology. Main responsibilities include: Liaise with third party (University of Gloucestershire) in the management of e … with users to arrange support sessions for Digital Instructors Send relevant follow up guidance Phone cover for Digital general queries Typing up of documentation and notes where required IT Service Desk support (where required) On-site support (where required) System management e.g., Moodle Support the creation of e-Learning content The qualification, training & experience requirements for the role are More ❯
Employment Type: Fixed-Term
Salary: £27485.00 - £30162.00 a year
Posted:

Infrastructure Support Engineer

Gloucester, Gloucestershire, England, United Kingdom
Hybrid / WFH Options
Xact Placements Limited
Infrastructure Support Engineer – Managed Service Provider Location: Hybrid (Home-based + weekly visits to Gloucestershire office) Salary: Competitive + Bonus + Benefits We’re working with a high-growth Managed Service Provider who are seeking a talented Infrastructure Support Engineer to play a pivotal role in delivering best-in-class IT services to their client base. This is … an opportunity to join a forward-thinking business that’s redefining what “great support” looks like – combining technical excellence with a consultative, customer-first approach. The Opportunity You’ll act as the backbone of the IT support function, providing expert 2nd/3rd line support both remotely and on client sites. From advanced networking and firewalls to Microsoft … produce high-quality reports. Build lasting relationships with clients, becoming a trusted technical partner. What We’re Looking For We want someone with genuine passion for IT infrastructure and customer service. The ideal candidate will bring: Strong 2nd/3rd line skills across networking, firewalls (Fortinet preferred), and Windows Server. Hands-on experience with Microsoft 365, Intune, and Entra More ❯
Employment Type: Full-Time
Salary: £32,000 - £40,000 per annum
Posted:

IT Technician

Exeter, Devon, South West, United Kingdom
Hybrid / WFH Options
Your Tech Future
Role: IT Technician Salary: £25k-£27k Location: Exeter - Hybrid Were working with a fantastic organisation who are looking for a Service Delivery Technician to join their in-house IT team, supporting colleagues across the business and helping to keep everything running smoothly. Youll be the person people turn to when things need fixing, updating or improving - combining your technical … know-how with your friendly, proactive approach to deliver great service every time. What youll be doing Acting as the first point of contact for IT support queries from colleagues, taking ownership and resolving issues where possible. Supporting and maintaining desktop, server, and cloud systems to keep the business working efficiently. Providing both remote and on-site support, offering … clear communication and excellent customer service. Getting involved in system upgrades, migrations, and deployments, particularly across the Microsoft technology stack. Playing your part in ensuring compliance with information security policies and best practice standards. Working closely with the wider IT and project teams to improve systems and introduce new solutions. What were looking for Relevant qualifications and/or More ❯
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

Events Coordinator

Poole, Dorset, South West, United Kingdom
Dorset Software
to high standards Proactive with strong organisation and prioritisation skills Experience of building supplier relationships Very strong verbal and written communication skills Minimum of 1-2 years in a customer service-based role Able to perform physical moving of equipment Benefits: Flexible working hours Free parking Casual dress code Company pension scheme Shower and changing facilities Complimentary drinks More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Mobile Generator Engineer

Plymouth, Devon, South West, United Kingdom
Detail 2 Recruitment Ltd
who will be required to travel regularly to different locations, maintaining and repairing generators varying from 20KVA to 1250KVA and various other equipment within our range, providing an onsite service to customer. This will include finding and capturing machine damage and keeping accurate and comprehensive service and maintenance records. It is also really important that you communicate effectively … Flexible and self-motivated, you will be keen to embrace new training opportunities, which may on occasion require staying away from home Great communication skills both verbal and written Customer-Focused with a commitment to delivering an excellent service Effective planning and organisation skills with strong attention to detail and accuracy A valid driving licence with no more More ❯
Employment Type: Permanent
Salary: £45,000
Posted:
Customer Service
the South West
10th Percentile
£25,087
25th Percentile
£27,380
Median
£30,000
75th Percentile
£35,536
90th Percentile
£42,750