1,001 to 1,025 of 3,707 Customer Service Jobs in the UK

Group Service Desk Manager Permanent/Full-time Company Profile An exciting, forward-thinking, and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes. Now hiring for an experienced Group Service Desk Manager to lead and develop the service desk teams due to continued growth and expansion in customer base and demand Opportunity This is a fantastic opportunity for a talented and driven Service Desk Manager looking to join a forward-thinking and rapidly growing company, who offer outstanding support and professional development, clear career progression … pathways, as well as unrivalled job security and stability in a fast-paced and rewarding environment. Key Responsibilities Lead and manage the group's service desk teams to deliver outstanding technical support and customer service. Oversee daily operations across multiple service desks, ensuring performance against KPIs, SLAs More ❯

exciting period of growth and transformation. This is a senior leadership role, responsible for driving operational excellence, efficiency, and compliance across the company's customer service divisions. As Operations Director, you will oversee the end-to-end delivery of core business services, ensuring they are efficient, secure, and … scalable. You will lead on automation, process improvements, and service innovation , while maintaining a strong focus on customer experience and regulatory compliance. This is a fantastic opportunity for a proven operational leader to shape and enhance the company's service delivery during a period of change. Define … s operational strategy , ensuring alignment with overall business objectives. Lead and develop a high-performing operations team , fostering a culture of collaboration, accountability, and service excellence. Drive and manage large-scale operational changes to support business transformation, ensuring team buy-in and minimal service disruption. Identify and implement More ❯

Pre-Sales duties. The ideal candidate will be responsible for engaging with prospective clients, understanding their business needs, and demonstrating how Microsoft Dynamics 365 Customer Engagement (CE) can provide solutions to meet their requirements. You will play a pivotal role in the sales cycle by delivering compelling presentations, crafting … key. Strong analytical and problem-solving skills. Ability to work independently and collaboratively within a team. Responsibilities: Collaborate with the sales team to understand customer needs and propose appropriate solutions using Dynamics 365 CE. Conduct in-depth discovery sessions to gather client requirements and pain points. Design and deliver … high-quality proposals, RFP responses, and proof-of-concept solutions. Provide expert guidance on the capabilities and benefits of Dynamics 365 CE, including Sales, Customer Service, Field Service, and Marketing modules. Keep up to date with Microsoft’s roadmap for Dynamics 365 CE and related Power Platform More ❯

support on training enquiries and issues, escalating issues to the EPR Manager as needed. 5. Promote and embed a culture of continuous quality and service improvement. About us At Harrogate and District NHS Foundation Trust we provide 'outstanding' care to both our patients and our staff. We support staff … our Making a Difference, Team of the Month Awards & Colleague Recognition Awards Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees. Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement … EPMA (Medchart), ICE, SystmOne and WebV, used by teams across the acute and community based services. This is an exciting opportunity for an enthusiastic, customer focused individual to join the Patient Systems Team. You will provide Training, specialist knowledge and support to system users, be committed to service More ❯

Technical Manager Driving License: A full UK driving license is required Travel: Travel to client sites will be required Trident, a leading MSP (Managed Service Provider) based in the Southeast, seeks a driven and dynamic professional to join our team as an Executive Client Technical Consultant . With over … We seek a passionate individual to join our team. As an Executive Client Technical Consultant , you will work with our key clients, ensuring outstanding customer satisfaction, understanding needs, designing effective solutions, fostering long-term relationships, and contributing to the success of both the customer and the company. They … customers, understanding complex and challenging requirements. This role requires a combination of expert technical expertise, problem-solving skills, and effective communication. A flair for customer service and the ability to put the customer experience first while maintaining full awareness of the commercial element of the role. The More ❯

ABOUT US Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range … of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. More ❯

industry and post-production workflows. 1+ years of Digital Cinema account management experience. Ability to engage with and support clients directly to meet and service requests as required. Passionate about customer experience and customer service excellence. A positive attitude when experiencing obstacles and enthusiastic to get More ❯

key office in Bolton and be willing to travel to other sites as needed. KEY RESPONSIBILITIES: Troubleshoot and resolve incidents, major incidents, problems and service requests, providing regular updates to the end user. Conduct root cause analysis of major incidents and problem records, contributing to the implementation of remedies … the 1st and 2nd line support engineers. Own, monitor and resolve incidents and requests in a timely manner, escalating where necessary to the IT Service Desk Manager. Work closely with the IT Service Desk Manager to define and improve processes and implement Service Improvement Plans. Deputise for … the IT Service Desk Manager when required, managing incidents and requests, and ensuring resources are focused on the highest priority tasks. Liaise with the Infrastructure team on infrastructure problems defining and agreeing remediation and/or improvement plans. Liaise with the Software and Applications team on application problems, defining More ❯

Customer Success Associate - BonJOOR - Italian Speaking Founded in 2010, JOOR now services more than 14,000 brands and over 600,000 buyers across 150 countries, processing an incredible $1.7B in wholesale transaction volume each month. Backed by Macquarie Group, Battery Ventures, Canaan Partners & ITOCHU, JOOR is a Series D … trusted advisor relationship with customers, ensuring all activities are closely aligned with the client's business case and business strategy Establish and oversee the customer's adoption, training, and development of best practices to continually drive incremental value and return on the customer's investment Understand and assess … customer requirements, level of adoption of the service, and corporate structure as it applies to JOOR rollout and adoption Foster a sense of urgency, professionalism and execution that establishes a new level of expected customer service performance Be an advocate for client feature requests and work More ❯

encompasses working with a support engineering team that provides support for multiple products and platforms, including engineering development support (root cause analysis, code fixes), customer support self-service (tools development), and business decision-making support (data mining, report generation, scripting). The Support Engineering team comprises world-class … Engineer with experience in software engineering support or an equivalent role, with a track record of driving projects to improve software development, business, and customer service support-related processes and technical support experiences. A successful candidate will be an experienced technical team member who is willing to take … on challenging responsibilities, has a metrics-focused approach, demonstrates customer focus, and has the ability to lead in multi-functional and fast-paced environments. If you fit the profile, we would love to talk to you. Responsibilities include: Working with a team of support engineers, enhancing process and service More ❯

encompasses working with a support engineering team that provides support for multiple products and platforms, including engineering development support (root cause analysis, code fixes), customer support self-service (tools development), and business decision-making support (data mining, report generation, scripting). The Support Engineering team comprises world-class … Engineer with experience in software engineering support or an equivalent role, with a track record of driving projects to improve software development, business, and customer service support-related processes and technical support experiences. A successful candidate will be an experienced technical team member who is willing to take … on challenging responsibilities, has a metrics-focused approach, demonstrates customer focus, and has the ability to lead in multi-functional and fast-paced environments. If you fit the profile, we would love to talk to you. Responsibilities include working with a team of support engineers, enhancing process and service More ❯

and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. We start with the customer … you're interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you've come to the right place. This role sits within the Adapt team - a pioneering team that's redefining how we approach business. … address business-critical needs. This innovative model accelerates professional growth through diverse exposure to multiple facets of Amazon Ads, while leveraging technology to enhance customer value delivery. Key Job Responsibilities Provide seamless sales support, ensuring continuity and effectiveness in sales operations, while driving revenue across Amazon Ads as a More ❯

regarding the overall solution including system design, data integration and migration. The Dynamics 365 CRM Solution Architect carries the ultimate responsibility for meeting the customer requirements and completing the project. Comfortable in all aspects of delivery you should be capable of switching between leading customer facing functional workshops … off-shore), and working with project and programme managers to effectively report on progress and risks and issues; to liaising with both internal and customer senior stakeholders – adjusting the approach and language as required for each interaction. Role Responsibility: Ability to act as a Functional/Technical/Integration … Power Platform solutions and integrations. Create/review Solution, Functional and Technical Specifications documentation. Design, develop, review and test customized code for Dynamics CE Customer Engagement. Stay current on Dynamics 365 Customer Engagement and related technologies, particularly Azure stack and Co-Pilot technologies. Mentor senior staff, sharing knowledge More ❯

GAR (Global Accounts Receivable) is seeking a proactive, customer-focused, and detail-oriented Portal Invoicing Analyst. The primary responsibility will be managing AWS customer invoice uploads (Global Scope) and onboarding customers on third-party portals. The individual should be responsible for resolving receivables-related queries from Amazon customers. … to ensure timely invoice uploads. Key Job Responsibilities Understand the Accounts Receivable process. Support the Portal Invoicing leader in onboarding customers and uploading AWS customer invoices on third-party portals. Follow up with the AWS AR collection team via SIM tickets, emails, and phone calls to ensure Purchase Order … updates on a daily master file post-invoice upload to ensure aging is current. Collaborate with stakeholders such as Billing, Finance, Legal, Tax, and Customer Service to resolve customer disputes and queries, and to maintain good client relationships internally and externally. Monitor high-risk accounts and escalate More ❯

the business, escalating when appropriate to management and/or R&D. Take into account technical and commercial relationships with end users, partners and service providers. Deploy and provision systems to enable replication of customer issues to diagnose and repair without jeopardising customer data or operations. Participate … is a rapid learner, self-motivated and a good communicator and problem solver. A high quality of work is also particularly important. Relevant technical customer support experience preferred, particularly within a Public Safety environment. Understanding what represents good 'customer service' and how to deliver it is essential. … Including: Excellent written and spoken English. Good listener, able to identify and validate assumptions. Able to use effective questioning to confirm understanding of a customer problem and then provide help to solve it. Methodical troubleshooting, technical skill and attention to detail used in diagnosing problems and reproducing issues in More ❯

As a Customer Engineer, you will be a key player in driving our customers' success by translating their business needs into innovative and effective technical solutions. You will partner with sales teams to understand customer challenges, design and present compelling solutions, and guide customers through the implementation and … blend of technical depth, business acumen, and strong communication skills, with a specialization in applying Generative AI technologies to solve complex business problems. A Customer Engineer needs a blend of strong technical skills in cloud-native technologies, including AI/ML, and excellent communication and problem-solving abilities to … assist customers with their cloud solutions. Core Focus: Google Cloud Platform (GCP) Expertise Cloud-Native Proficiency: Kubernetes, containers, and serverless architectures. GCP Service Mastery: Deep knowledge of core GCP services (Compute Engine, Storage, SQL, BigQuery, etc.), with a strong emphasis on Vertex AI and other AI/ML offerings. More ❯

that enjoys working with complex applications and products that utilize software, GIS, engineering, and problem-solving skills. As an integral part of the IQGeo Customer Support Team, this key customer-facing role supports IQGeo products for customers in the Utility and Telecommunications markets. This role requires a high … Engineers Duties/Responsibilities Problem solving skills, providing consulting to clients based on current operational processes and their fit with IQGeo products. Respond to customer queries (incidents or questions) in a timely and accurate way via support cases, phone, or email. Identify customer needs and help customers resolve … for end-users. Required Skills/Abilities Essential Excellent communication, client relationship and interpersonal skills Excellent analytical and problem-solving skills Strong experience with customer service desk systems (Jira Service Management, Zendesk) Strong understanding of software development and troubleshooting Ability to work independently and as part of More ❯

Group Service Desk Manager Permanent/Full-time Company Profile An exciting, forward-thinking, and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes. Now hiring for an experienced Group Service Desk Manager to lead and develop the service desk teams due to continued growth and expansion in customer base and demand Opportunity This is a fantastic opportunity for a talented and driven Service Desk Manager looking to join a forward-thinking and rapidly growing company, who offer outstanding support and professional development, clear career progression … pathways, as well as unrivalled job security and stability in a fast-paced and rewarding environment. Key Responsibilities Lead and manage the group's service desk teams to deliver outstanding technical support and customer service. Oversee daily operations across multiple service desks, ensuring performance against KPIs, SLAs More ❯

Group Service Desk Manager Permanent/Full-time Company Profile An exciting, forward-thinking, and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes. Now hiring for an experienced Group Service Desk Manager to lead and develop the service desk teams due to continued growth and expansion in customer base and demand Opportunity This is a fantastic opportunity for a talented and driven Service Desk Manager looking to join a forward-thinking and rapidly growing company, who offer outstanding support and professional development, clear career progression … pathways, as well as unrivalled job security and stability in a fast-paced and rewarding environment. Key Responsibilities Lead and manage the group's service desk teams to deliver outstanding technical support and customer service. Oversee daily operations across multiple service desks, ensuring performance against KPIs, SLAs More ❯

technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues and respond to them via ticketing system, phone or remote sessions Perform advanced troubleshooting at the application … of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix Provide timely feedback into the development process on customer-reported product problems Document actions to effectively communicate information internally and to customers Facilitate root cause investigations and manage the implementation of corrective and … VPN/NAT/GRE) Knowledge of Cloud infrastructure- ability to effectively deploy and manage cloud environments and integrate technologies that are part of customer stacks, to accurately replicate and resolve customer issues Knowledge of SIEM, vulnerability management tools, firewalls, malware, exploits, operating system structure and behavior Strong More ❯

technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues and respond to them via ticketing system, phone or remote sessions Perform advanced troubleshooting at the application … of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix Provide timely feedback into the development process on customer-reported product problems Document actions to effectively communicate information internally and to customers Facilitate root cause investigations and manage the implementation of corrective and … VPN/NAT/GRE) Knowledge of Cloud infrastructure- ability to effectively deploy and manage cloud environments and integrate technologies that are part of customer stacks, to accurately replicate and resolve customer issues Knowledge of SIEM, vulnerability management tools, firewalls, malware, exploits, operating system structure and behavior Strong More ❯

Develop business and opportunities for new customers across the UK and Europe Maintain and nurture existing accounts within the UK and Europe ensuring high customer satisfaction and healthy long-term relationships, undertaking travel as necessary Develop a healthy and growing pipeline by generating new customers and new product sales … reliability through recommendations and demonstrations that provide the best application of Industrial product lines, while maintaining profitability Develop strategies and solutions to address specific customer opportunities and challenges Promptly and effectively manage customer questions and concerns by making the appropriate referrals where required In conjunction with the customer service team, effectively resolve customer issues and questions by investigating problems, developing solutions, involving relevant parties and making appropriate recommendations Collate and capture intelligent market information through customer dialogue Identify and determine key market trends and make actionable recommendations for business improvements Serve as the voice More ❯

and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. We start with the customer … you're interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you've come to the right place. This role sits within the Adapt team-a pioneering team that's redefining how we approach business. … address business-critical needs. This innovative model accelerates professional growth through diverse exposure to multiple facets of Amazon Ads, while leveraging technology to enhance customer value delivery. Key job responsibilities Adapt is seeking a Senior Account Executive to join our European team. This role will be highly agile and More ❯

Monday to Friday - Option to work two days from home after successful probation period 25 days annual leave plus bank holidays which rises with service of 3, 5 and 7 years Pension scheme, Social events and Christmas party, Free Parking onsite Main Purpose of the Role: Reporting to the … e-commerce operations. This role is pivotal to the company’s business strategy, as you will be responsible for driving online sales growth, optimising customer experiences, and expanding our digital footprint. As part of a dynamic and rapidly growing company, the E-Commerce Manager will play a critical role … enhance online visibility, improve search rankings, and drive qualified traffic to the site. To run marketing campaigns to attract more users to the website Customer Experience Management: Address and resolve order-related and customer-related technical queries, ensuring a seamless and high-quality customer experience. Data-Driven More ❯

Service & Maintenance Engineer – London (M25 & Surrounding) – £44,000 - £48,000 Per Annum (OTE £55k+) Package Overview: Basic Salary: £44,000 - £48,000 per annum (Negotiable based on experience) + Overtime (OTE £55k+) Full-Time, Permanent Position Location: Field-based, covering London (primarily within the M25) and occasional travel across … the UK & Europe Company Overview – Service & Maintenance Engineer (CCTV, Access Control & Intruder Systems) Our client are an independent, privately-owned company with over 25 years of experience in the design, installation, maintenance, and support of high-level security systems including IP CCTV, Access Control, and Intruder Alarms. We act … Control Systems: Gallagher, Avigilon, Paxton, Maxxess IP CCTV Systems: Avigilon, Milestone, Hanwha, IDIS Intruder Systems: Texecom, Galaxy IP Networks and Configuration Effective communication and customer service skills Ability to work independently and as part of a team Full UK driving licence (Essential) Benefits of this Position: Competitive basic More ❯