1,001 to 1,025 of 9,335 Customer Service Jobs in the UK

role is a fantastic opportunity to develop skills beyond 1st line and to support a huge range of desktop applications and hardware across the office , depot , warehouse , supplier and customer base. Main duties will include: Work as part of the IT Support team on a shift-based rota to provide 24 x 5.5 coverage including participation in an out … and user maintenance Maintaining the hardware and software estate ensuring devices are kept up to date. This opportunity would suit someone with a solid knowledge base in IT and customer service who is looking to develop their skills and experience. There is opportunity to work with internal teams and take on projects alongside the hardware and application support. More ❯

role is a fantastic opportunity to develop skills beyond 1st line and to support a huge range of desktop applications and hardware across the office , depot , warehouse , supplier and customer base. Main duties will include: Work as part of the IT Support team on a shift-based rota to provide 24 x 5.5 coverage including participation in an out … and user maintenance Maintaining the hardware and software estate ensuring devices are kept up to date. This opportunity would suit someone with a solid knowledge base in IT and customer service who is looking to develop their skills and experience. There is opportunity to work with internal teams and take on projects alongside the hardware and application support. More ❯

a + benefits Dynamic environment with exposure to cutting-edge IT infrastructure Technical client support role, ideal for experienced Windows Server engineers Opportunity to grow within a fast-paced, customer-focused technology company ABOUT THE CLIENT: Our client is a nationally recognised provider of managed IT services, specialising in delivering high-quality connectivity and support solutions to customers across … Strong knowledge of Windows Server environments and Active Directory Hands-on experience with Office 365 and common enterprise applications Understanding of networking fundamentals and associated technologies Excellent communication and customer service skills Ability to work split shifts: 08:00–17:00 and 12:00–21:00, Monday to Friday TO BE CONSIDERED: Please either apply by clicking online … Castleford, England, United Kingdom 3 months ago Huddersfield, England, United Kingdom 1 month ago Worksop, England, United Kingdom 1 week ago Derbyshire, England, United Kingdom 5 days ago Technical Customer Engineer – Pixit Media UK Rotherham, England, United Kingdom 2 months ago Sheffield, England, United Kingdom 3 days ago Technical Customer Engineer – Apprenticeship, Pixit Media UK Rotherham, England, United More ❯

Performing routine system maintenance, updates, and fault diagnostics Escalating complex issues to 2nd Line Support or external providers Keeping documentation up to date and delivering a high standard of customer service Participating in an on-call rota to support out-of-hours requirements What We’re Looking For Experience in an IT support or service desk role More ❯

Performing routine system maintenance, updates, and fault diagnostics Escalating complex issues to 2nd Line Support or external providers Keeping documentation up to date and delivering a high standard of customer service Participating in an on-call rota to support out-of-hours requirements What We’re Looking For Experience in an IT support or service desk role More ❯

Job Purpose: · Provide extensive support and advice on a wide range of IT services and technologies, including Microsoft, Google and Apple platforms. · Process incoming requests for support, through the service board. · Participate in and lead Project work at client sites. · Working with Account Managers as part of a “Client Team”, acting as Technical Lead for specific customers, recommending, advising … Azure Active Directory. · Experience in recent Microsoft Server 2016-2019 builds. · System Centre Configuration Manager. · Full UK Drivers License and own car essential · Clear DBS required Key Responsibilities: · Monitor service board escalations and progress accordingly. · Act as an escalation point for service requests received. · Attending site visits when necessary to help resolve issues. · Maintain clear communication to the … IT Consultants, where appropriate. · Keep internal documentation up to date to assist team learning. At Computeam, our mission is to improve education outcomes using technology. Be proud of the service that we deliver. We uphold the highest standards of customer service, take personal ownership of issues and celebrate our achievements. We have pride in the service More ❯

Performing routine system maintenance, updates, and fault diagnostics Escalating complex issues to 2nd Line Support or external providers Keeping documentation up to date and delivering a high standard of customer service Participating in an on-call rota to support out-of-hours requirements What We’re Looking For Experience in an IT support or service desk role More ❯

being coordinating and providing timely solutions to the Enactor customers. Develop an in-depth understanding of Enactor Products & Processes and become a subject matter expert to ensure that the service levels and performance are met. Support Provide technical support for live service issues across multiple services and customers working in UK times. Take responsibility in undertaking detailed investigations … to identify root causes/fixes for complex technical issues. Have regular interactions with development and test teams to manage fixes for live service issues in the production environment. Maintain accountability and ownership of incident, problem, and request records and responsibility for maintaining current statuses in the service management tool. Qualification & Experience A recognised B.Sc. degree in Computer … Support. Willingness to work on a shift basis. Experience in using change, incident, and problem management systems such as Zendesk or JIRA. Requires high levels of accountability and strong customer service focus with a desire to deliver high-quality service. Excellent analytical and problem-solving skills with a strong automation and monitoring mindset. Experience in using change, incident More ❯

destination. Assist with the sourcing of destinations by initiating the RFP process and being sensitive to supplier relationships. Total responsibility for ensuring the RFP results are documented in the customer destination presentation in an accurate, detailed oriented manner and the presentation meets the needs of the client, demonstrates a level of savings and meets the revenue goals of API. … in all API technology platforms to ensure clients are align with appropriate software solution Competencies Problem Solving/Analysis Building Relationships Business Acumen Strategic Thinking Results Driven Negotiation Leadership Customer Focus Managing Processes Market Knowledge Developing and Maintaining Budgets Technical Capacity Communication Proficiency Supervisory Responsibility None Work Environment This position operates in a remote work environment. Physical Demands The … relying on extensive experience and judgment to plan and accomplish goals. Shows attention to detail and the ability to produce high quality work Ability to positively present API in customer facing situations Attention to detail and the ability to produce high quality work is a must. Strong Microsoft Office computer skills, with emphasis on Excel Exceptional verbal and written More ❯

Infrastructure Engineer Location: Office based – RMT Technology, Gosforth, Newcastle upon Tyne. NE12 8EG Type: Full time, permanent About RMT Technology RMT Technology is a growing, security-first IT Managed Service Provider (MSP) committed to delivering innovative IT solutions, managed services, and cybersecurity for our diverse client base. We pride ourselves on exceptional customer service, cutting-edge technologies … Skills – Effective communication; methodical approach to diagnosis and documentation; independent research; organisation and prioritisation; MSP experience servicing multiple clients and technologies Good communication, telephone and client facing skills Personable, service driven, with a sense of humour Willing to work and continually acquire knowledge necessary to perform tasks and projects full clean UK driving license Duties and Responsibilities: We are … living our moto of Today, not Tomorrow. We build relationships and every interaction matters. We’re now looking for a Senior Infrastructure Engineer to join our growing team to service our expanding client base. Your responsibilities will include: Design, implementation and management of Microsoft based infrastructure projects and solutions including Microsoft 365, Active Directory, Exchange, Teams, SharePoint and Azure More ❯

destination. Assist with the sourcing of destinations by initiating the RFP process and being sensitive to supplier relationships. Total responsibility for ensuring the RFP results are documented in the customer destination presentation in an accurate, detailed oriented manner and the presentation meets the needs of the client, demonstrates a level of savings and meets the revenue goals of API. … in all API technology platforms to ensure clients are align with appropriate software solution. Competencies Problem Solving/Analysis Building Relationships Business Acumen Strategic Thinking Results Driven Negotiation Leadership Customer Focus Managing Processes Market Knowledge Developing and Maintaining Budgets Technical Capacity Communication Proficiency Supervisory Responsibility None Work Environment This position operates in a remote work environment. Physical Demands The … relying on extensive experience and judgment to plan and accomplish goals. Shows attention to detail and the ability to produce high quality work. Ability to positively present API in customer facing situations. Attention to detail and the ability to produce high quality work is a must. Strong Microsoft Office computer skills, with emphasis on Excel. Exceptional verbal and written More ❯

Birmingham role at GBS 3 days ago Be among the first 25 applicants Join to apply for the IT Change Coordinator - Birmingham role at GBS Department: Business Improvement and Customer Service Location: Birmingham (On-site) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and … prior to implementation. Oversight of the Incident, Major Incident, Change, and Transition management processes Adopt ITIL best practices for incident, change, configuration and knowledgebase management. Manages End-user satisfaction, service improvement programs, escalation & complaint management based on end-user feedback. Requirements About you: Degree in or equivalent qualification A minimum of two years’ experience delivering IT change management. Knowledge … environment. End user training in a large corporate environment Other Information What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more Perks@Work More ❯

perks consist of: Competitive Salary Hybrid Working Options Flexible Staggered Start/Finish Times Life Cover Attractive Holiday Allowance EV Salary Sacrifice Scheme Wellbeing Services Enhanced Parental Leave Long Service Awards Learning & Development Opportunities Retail Discount Volunteering Scheme Buy Additional Holiday And much more... We are committed to creating an inclusive and welcoming workplace. We are proud to be … ensure that our residential developer clients have access to experts in all existing and emerging utilities. Providing the widest product range, solely to the residential sector, equals a greater customer experience. This is why we are regarded by so many as offering the best customer service in the industry. Our Values Working within TriConnex is a rewarding More ❯

tech. This role involves executing digital marketing initiatives such as SEO, SEM, email campaigns, and social media to drive traffic and sales, as well as analysing performance data and customer behaviour to identify growth opportunities. You'll develop and implement e-commerce strategies to boost online sales and enhance the customer experience, optimise the website for usability and … profit Your Role Accountabilities Regularly update product information, images, and descriptions to ensure accuracy, appeal, and consistency. Plan and execute seasonal and promotional campaigns to increase sales and boost customer engagement. Analyse customer behaviour and trends to identify growth opportunities and areas for improvement. Monitor website functionality and handle troubleshooting issues with the e-commerce platform, including technical … problems and user experience challenges. Coordinate with logistics and fulfilment teams to ensure timely and accurate order processing and delivery. Collaborate with customer service teams to ensure seamless customer services, high customer satisfaction, and resolve issues quickly through the online store. Analyse data from Google Analytics, CRM systems, and other tools to monitor site traffic and More ❯

tech. This role involves executing digital marketing initiatives such as SEO, SEM, email campaigns, and social media to drive traffic and sales, as well as analysing performance data and customer behaviour to identify growth opportunities. You'll develop and implement e-commerce strategies to boost online sales and enhance the customer experience, optimise the website for usability and … profit Your Role Accountabilities Regularly update product information, images, and descriptions to ensure accuracy, appeal, and consistency. Plan and execute seasonal and promotional campaigns to increase sales and boost customer engagement. Analyse customer behaviour and trends to identify growth opportunities and areas for improvement. Monitor website functionality and handle troubleshooting issues with the e-commerce platform, including technical … problems and user experience challenges. Coordinate with logistics and fulfilment teams to ensure timely and accurate order processing and delivery. Collaborate with customer service teams to ensure seamless customer services, high customer satisfaction, and resolve issues quickly through the online store. Analyse data from Google Analytics, CRM systems, and other tools to monitor site traffic and More ❯

per annum. Hybrid: Minimum of 2 days in the office per week We are seeking an experienced Application Support Analyst who is passionate about delivering excellent service to customers and excited to work with a range of newly developed products built on leading technologies. If you're looking to grow your skills and be part of a collaborative, innovative … team, we would love to hear from you! What will the role involve? As an Application Support Analyst, you will: Manage and resolve customer support tickets using a ticketing system Monitor and meet SLAs and team goals Investigate, analyse, and resolve issues raised by customers Read, understand, and occasionally amend code to support issue resolution Communicate effectively with customers … contribute to team success. You should be able to demonstrate: Essential experience and skills: Experience working in an application or technical support role Ability to analyse, investigate and resolve customer issues Strong communication skills — both verbal and written — with the ability to explain technical concepts to a variety of audiences A good understanding of web-based or desktop Client More ❯

days ago Be among the first 25 applicants Reporting to the Head of Service Delivery, we are seeking a proactive and technically skilled Workplace Technology Engineer to join our Service Delivery Technology team. This role is pivotal in ensuring our users are empowered with the latest Microsoft 365 tools and best practices, while also maintaining and evolving our … validation, and deployment of new features and updates on collaboration with the Infrastructure Team • Ensure smooth rollout of new tools and capabilities with minimal disruption to users. • Collaborate with Service Desk and Infrastructure teams to resolve escalated issues related to workplace technologies. • Analyze trends in support tickets to identify opportunities for automation, training, or process improvement. • Innovation & Continuous Improvement … end-user functionality. • Experience with Power Automate, Power Apps, and SharePoint Online customization is a plus. • Excellent communication, training, and documentation skills. • ITIL Foundation certification or experience in IT service management is desirable. We recognise that a diverse team makes us a stronger and more successful company. We value different ideas and perspectives as it helps improve our decision More ❯

tech. This role involves executing digital marketing initiatives such as SEO, SEM, email campaigns, and social media to drive traffic and sales, as well as analysing performance data and customer behaviour to identify growth opportunities. You'll develop and implement e-commerce strategies to boost online sales and enhance the customer experience, optimise the website for usability and … profit Your Role Accountabilities... Regularly update product information, images, and descriptions to ensure accuracy, appeal, and consistency. Plan and execute seasonal and promotional campaigns to increase sales and boost customer engagement. Analyse customer behaviour and trends to identify growth opportunities and areas for improvement. Monitor website functionality and handle troubleshooting issues with the e-commerce platform, including technical … problems and user experience challenges. Coordinate with logistics and fulfilment teams to ensure timely and accurate order processing and delivery. Collaborate with customer service teams to ensure seamless customer services, high customer satisfaction, and resolve issues quickly through the online store. Analyse data from Google Analytics, CRM systems, and other tools to monitor site traffic and More ❯

and site selection, trial set-up, trial execution and trial closure and vendor set up activities as assigned by the Global Clinical Development Operations Trial Leader (GTL). This service supports the GTL in leading related CRO, country, and site activities, including global vendors involved in site facing activities such as IVRS, Central Lab, ePRO, Imaging, Translation, Printing, Ancillary … raised by project team and/or sub-team members and planning/implementing appropriate corrective and preventative action plans. • May serve as primary or backup project contact with customer and would then own the relationship with the project’s key customer contacts, as well as communicate/collaborate with IQVIA business development representatives, as necessary.; • Build the … including MS Office applications including but not limited to Microsoft Word, Excel and PowerPoint. • Collaboration - Ability to establish and maintain effective working relationships with coworkers, managers and clients. Strong customer service skills. • Cross-collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences. • Finances - Good understanding of project financials including experience managing, contractual obligations More ❯

information and insights that are actionable. Analysis plays a key role within the team, working with internal and third-party stakeholders to identify trends, patterns, and understand drivers for customer & dealer interactions. This insight is then used to maximize commercial return and help optimize processes and operational delivery. Key accountabilities Influence key business decisions with accurate, reliable, and timely … and breakdown assistance included. We are the largest car fleet operator in the UK, working with around 5,000 car dealers and major manufacturers. We pride ourselves on outstanding customer service, with a customer satisfaction rating of 9.6 out of 10. Our values are at the heart of everything we do: finding solutions, driving change, and caring. More ❯

innovate, grow, and lead with greater agility. As we continue to evolve, our mission remains clear: to deliver fast, reliable, and scalable infrastructure that fuels the digital world. Develop customer relationships and drive sales of Bandwidth Infrastructure to enterprise and finance customers. Achieve sales and revenue growth targets through consistent account management activities as well as acquiring new accounts. … and report on sales performance and activities in Zayo's CRM tool and other reporting tools. Develop accurate and timely forecast of sales opportunities. Develop and maintain records of customer activity for reporting of sales and forecasts. Provide accurate and timely information to management. Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives … either Finance, Pharma, Media, Enterprise, Data Centre or MSP accounts. Strong financial acumen. Demonstrated success & consistency in achieving targeted sales goals. Excellent communication skills, both verbal and written. Exceptional customer service and relationship building/maintaining skills. Thorough understanding of account management & the strategic selling process. Effective problem solving and interpersonal skills. Knowledge of Microsoft Word, Excel and More ❯

OS. Swap is a leading software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive. About The Role We're looking for a detail … with a strong emphasis on operational dashboard development and reporting. Skills Cross-functional Operational Analytics: Strong analytical skills with experience extracting insights from operational data across finance, marketing, sales, customer success, and product functions Advanced Dashboard Development: Extensive experience creating compelling visualisations and interactive dashboards that effectively communicate operational metrics and KPIs Technical Skills: Proficiency in SQL, data analysis … in Python, and advanced experience with BI tools like Metabase, Looker, Tableau, or Power BI Business Operations Knowledge: Deep understanding of operational metrics including customer service metrics, retention analytics, financial KPIs, marketing performance, and product usage patterns Statistical Knowledge: Understanding of statistical methods for analysing operational efficiency, customer behaviour, cohort analysis, and predictive modelling for business metrics More ❯

of internal and client-facing products, including third-party tools. You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Key Responsibilities: Provide 2nd line technical support for proprietary and third-party products (e.g., booking platforms, portals, protection tools, and GDS systems). Manage end-to-end incident … systems. Strong troubleshooting skills with experience in XML and server log analysis. Familiarity with GDS systems, especially Sabre; knowledge of Amadeus and Cytric is a plus. Excellent communication and customer service skills, with the ability to simplify complex information. Proactive, methodical, and inquisitive approach to problem-solving. Team-oriented mindset with a willingness to support a variety of More ❯

of internal and client-facing products, including third-party tools. You’ll work closely with Operations, Client Success, and Development teams to ensure efficient problem resolution and high-quality service delivery. Key Responsibilities: Provide 2nd line technical support for proprietary and third-party products (e.g., booking platforms, portals, protection tools, and GDS systems). Manage end-to-end incident … systems. Strong troubleshooting skills with experience in XML and server log analysis. Familiarity with GDS systems, especially Sabre; knowledge of Amadeus and Cytric is a plus. Excellent communication and customer service skills, with the ability to simplify complex information. Proactive, methodical, and inquisitive approach to problem-solving. Team-oriented mindset with a willingness to support a variety of More ❯

on experience with commission OTE £36k Driving Operational Excellence, Empowering Team Success Overview The MSP Sales Operations Assistant is a vital contributor to the success of our growing Managed Service Provider (MSP) ecosystem. This role is ideal for a detail-oriented, proactive individual who thrives on collaboration and is eager to make a meaningful impact in a dynamic, fast … satisfaction among internal teams and MSP partners. Required Skills Attention to Detail: Ability to handle multiple tasks with precision and ensure the accuracy of data and processes. Focus on customer outcomes: Show the desire to deliver excellent customer service, ensuring our partners have a great experience in their engagement with Climb. Organisation: Strong time management skills to More ❯