1,001 to 1,025 of 2,618 Customer Service Jobs in the UK

data breaches. We seek an individual with technical expertise, problem-solving skills, attention to detail, and a collaborative mindset. About you What you'll need Experience in Dynamics CE (Customer Engagement) for Sales and Customer Service Strong understanding of KingswaySoft for data integration Experience with SQL and SQL Server Integration Services (SSIS) Experience debugging plug-ins and … scheme Life Assurance (4x salary) Employee discounts on insurance policies Working at NFU Mutual We are a leading UK insurance and financial services company, celebrating over 110 years of customer focus. Recognized as a Gallup Exceptional Workplace, we pride ourselves on being a great place to work, with opportunities to grow and a culture of respect and trust. We … remain committed to our rural roots and customer loyalty, with big ambitions for the future. Join us and be part of our talented team. More ❯

We are working on behalf of a well-established and growing IT services company to recruit an experienced and highly capable Service Desk Engineer . Based in High Wycombe, Buckinghamshire, this is a fantastic opportunity to join a forward-thinking business that values organisation, initiative, and a strong team culture. This role of Service Desk Engineer in High … confident and proactive professional who thrives in a fast-paced environment, enjoys variety, and takes pride in ensuring an office runs smoothly and efficiently. Duties for the role of Service Desk Engineer in High Wycombe, Buckinghamshire include: Provide 1st and 2nd line support for a wide range of IT issues, including hardware, software, networking, and cloud-based services Respond … to support tickets via phone, email, and ticketing systems, ensuring timely resolution and excellent customer service Configure and deploy laptops, desktops, mobile devices, and user accounts Maintain and update system documentation and internal knowledge base Assist with onboarding/offboarding, patch management, and general IT administration Work closely with senior engineers on escalated tickets and small projects What More ❯

Electric aims to contribute to a low-carbon society through its technologies and products. Overview: They are currently seeking a motivated and detail-oriented Support Specialist to join our customer support team, managing all tier 1 enquiries from our internal branches across Europe. As the first point of contact for the branches and their helpdesks, you will be responsible … for providing first-line support, troubleshooting for software issues, escalations whilst ensuring a high quality customer experience. This role requires strong communication skills, technical aptitude and commitment to customer satisfaction. Responsibilities: Monitor and manage the support mailboxes, ensuring timely responses ad ticket creation. Provide first-line technical support to internal branch members across Europe. Prioritise and triage support … and business goals. Identify recurring issues and suggest improvements to the products, processes or documentation. Maintain up-to-date documentation of recurring issues, fixes and workflows to support consistent service delivery. Help maintain internal knowledge bases, FAQs and support materials used by the support team. Desirable skills: Experience working in a technical helpdesk or customer service team More ❯

Experience & Qualifications Experience of and a high level of competence in, administrative tasks gained through working in an office-based or other relevant environment. Experience of stakeholder management and customer service provision. An understanding of the principles of data protection and a strong commitment to confidentiality and discretion when handling sensitive personal or organisational data. A high level … of competence with MS Office 365 products, including MS Word and MS Excel. A proven ability to deliver an 'at volume' service consistently and at pace, whilst adhering to service and policy standards. Desirable Capabilities A background in personnel security, particularly a knowledge of either background screening or National Security Vetting processes and administration tasks. Experience in delivering More ❯

Technical Operations Manager - FM Service Provider - North West London - Iconic Building - Up to £80,000 plus package Are you a Technical Operations Manager looking for a new challenge? Do you want to work on one of London's most iconic buildings? If the answer is yes, then read on...... A fantastic opportunity has arisen to work for a privately … owned FM Service Provider situated in North West London. CBW are currently recruiting for a Technical Operations Manager to be based on an Iconic & Landmark building in North West London. The role will provide line management to the supervisory and engineering team whilst maintaining a proactive customer interface to ensure a high standard of both service delivery … and customer care. You will be required to Implement plans and actions through your leadership skill to all direct reports, for the profitable operation and growth of contractual business through the provision of high quality service to the customer on site. Hours of work will be 08:00am to 17:00pm, Monday to Friday and there is More ❯

Project Engineer, Crumlin, Gwent, Competitive salary + benefits Purpose of Role Provision of day-to-day customer interface for project management, technical and project related commercial matters. Interfacing with external and internal stakeholders to ensure successful project delivery. Key Responsibilities: Industrialisation of new products. Day to day customer interface for Project Management and Technical related subjects. Manage APQP … and any customer equivalent) system and internal team for the duration of the project ensuring customer targets are met: Managing nominated APQP team for each project Managing and controlling expenditure Organising constructive & timely meetings and reviews Oversee the Design and Validation Plan for New Projects Support cost reduction programmes in line with customer expectation. Generate and deliver … preferably automotive/land vehicle). Maintain a high standard of Health and Safety based upon safe working practices and support environmental initiatives. Communicate and support the embedding of customer service imperatives across other functions of the business. Collaborate with other businesses to ensure wider revenue generation opportunities are realised. Ensure that all work activities and records comply More ❯

per annum Hours: Monday to Friday, 8:00 AM – 4:30 PM (1 hour paid lunch) Role Summary: As the Tech Centre – Team Leader , you will support the UK Service & Installation Manager and the Installation Manager in overseeing the daily operations of the Tech Centre. Your primary responsibility is to manage and coordinate the technical warehouse operatives, ensuring that … site. Uphold Health & Safety policies and contribute to ISO9001 & ISO14001 standards. System & Stock Control: Maintain high accuracy in record-keeping across multiple systems (Oracle, FM, DEMS, Elton). Manage customer toolkits, consumables, and stock control procedures. Perform and support stock checks, audits, and investigations of damaged/missing stock. Update and maintain equipment configurations and job tracking systems. Customer & Engineer Support: Liaise with internal coordination teams for smooth job flow. Assist visiting customer engineers and escalate service issues when necessary. Create Bills of Materials (BOM) for new demo systems. Complete engineering timesheets accurately and promptly. Continuous Improvement: Recommend process improvements and system enhancements. Support audit processes (internal/external) and ensure KPI reporting is up to More ❯

Job title: 1st Line Support Consultant Location: Remote but candidate must be located in the region of Edinburgh or Glasgow, to be able to travel to our customer sites when needed. Hours: Monday to Friday, 37.5 hours per week Salary: Up to £28k depending on experience + benefits About BCN: At BCN we unite people and technology to enable … organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation. Guided by our 3 values of building relationships, customer success and passion and dedication , we are on a mission to make BCN the most trusted tech partner in the UK today . The kind of company clients want … calls and call actions across all customers. Take ownership of incidents assigned to you and manage them through to resolution Ensure that any technical or operational issues on a service ticket are escalated efficiently. Ability to research ideas and concepts in order to source suitable technical solutions or resolve problems 'Hands-on' problem-solving approach; solving problems within strict More ❯

if you've studied stats or calculus). Behaviours: Analytical thinking Resilience, flexibility and agility Creative thinking Motivation and self-awareness Empathy and active listening Curiosity and lifelong learning Service orientation and customer service Talent Management Leadership and social influence We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include … an impact? Apply now! About Us Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a full-service research organization for four consecutive years . With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts More ❯

perfect blend of hands-on technical support and exposure to enterprise infrastructure-ideal for someone eager to grow in the world of IT operations. What You'll Be Doing: Service Desk Support Be the first point of contact for IT support via phone, email, and ticketing system. Troubleshoot and resolve hardware, software, and network issues for both local and … as needed. Support asset inventory and hardware lifecycle processes. Contribute to IT projects and deployments. What You'll Bring: 3-5 years of experience in a technical support or service desk role. Solid understanding of Windows OS (desktop and server). Familiarity with Active Directory, ticketing systems, and remote support tools. Strong communication and customer service skills. More ❯

rare and exciting opportunity for an ambitious and determined Business Development manager to join our team. With significant growth plans, a reputation for quality and a real love for customer service and sustainability, you ll be joining a business with a family ethos at its heart. Based in the North of England, and in addition covering our Irish … relationships with existing customers, capitalising on cross-selling and upselling opportunities. Build trusted advisor relationships with decision-makers (e.g. Procurement, R&D, Packaging Managers). Maintain high levels of customer satisfaction through consistent communication and service excellence. Monitor market trends, competitor activity, and regulatory changes within target sectors. Gather and share customer feedback to support continuous improvement … other Group sales people to optimise opportunities for Divisions product sales. Contribute to forecasting, pipeline management, and CRM accuracy. What you ll bring : Extensive and proven track record in customer and account management Ability to build rewarding business relationships that benefit the business A proactive hunter mindset Good commercial instincts and a strategic approach to complex sales Assertiveness with More ❯

user support for all system users and requires both technical and business knowledge. The role is part of the Commercial Operations Team which ensures that the Labcorp Biopharma Laboratory Service (BLS) Sales, Proposals and Contracts teams can leverage new and existing technologies to meet the commercial needs of our clients. A unique opportunity to combine your interest in sales … Active Directory and Internet Information Server (IIS) Strong knowledge of the organizational culture and structure, particularly of the Global Commercial Organization Effective communication skills to help internally "sell" and "service" the user group, including training requirements and system benefits About you: To be successful for this position you must have the following criteria: Excellent customer service skills More ❯

job requisition id REQ06118 This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join … candidates taking part in the selection process. Job Description: EUC Onsite Support Specialist How does this role contribute to our collective success? We are seeking a highly skilled and customer-focused EUC Onsite Support Specialist, to assist in the delivery of exceptional technical support services to our internal users. This role is responsible for resolving complex technical issues and … a proactive approach to problem-solving. What will you do in this role? Provide 1st/2nd line support for hardware, software, and peripherals. Troubleshoot and resolve incidents and service requests via ticketing system, phone, email, and in-person. Configure, deploy, and maintain desktops, laptops, mobile devices, and printers. Support Windows OS, Mac OS, Microsoft 365, and other enterprise More ❯

We're on the lookout for a driven and customer-focused 2nd Line Software Support Technician who thrives on solving real-world business problems through smart, technical solutions. In this role, you won't just be fixing issues - you'll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use of our software. From … DOE Plus Complete Benefits Package Including Enhanced Pension and Life Cover, Performance Bonus and More... Full-Time Monday - Friday – Permanent Values/Culture: Commitment, Success and Putting the Customer at the Heart of Everything We Do Company: Khaos Control - Award-Winning ERP SaaS provider powering SME retail Your Background/Skills: Remote Desktop Experience. SQL knowledge would be advantageous. … d love to hear from you. The Opportunity: We're looking for a proactive and passionate 2nd Line Software Support Technician to join our dynamic support team. In this customer-facing role, you'll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver exceptional service and technical expertise. With a keen eye for detail More ❯

technical support function for the team during these works. The Technical Account Manager will provide robust leadership of the team, motivating and driving the team to exceed expectations in customer service and operational excellence. The Technical Account Manager will be responsible for supporting sector specific business development, to deliver efficient and effective service provision, in line with … agreed budgets and service specifications. The Technical Account Manager will monitor and report on the quality and financial performance of all services within the scope of the accounts, to include innovation in service delivery, financial and commercial soundness. Key Tasks Duties to include: Provide leadership of the engineering team, in delivering all contractually required outcomes including MEP Specialist … with Specialist Vendor X-Plans/Corrigo Schedules. All critical works will have Change Management approval prior to works. Ensure the team and Specialist Vendors comply with the contractual service level agreements (SLAs). Take a leading role in the operation of the CMMS system, ensuring that MEP PPM, Reactive and Corrective Work Orders are accurately completed. Monitoring progress More ❯

Windows Server and Office 365 environments. Managing Active Directory tasks, including user and group administration. Working with VMware and other virtualisation technologies. Diagnosing and troubleshooting network issues. Delivering exceptional customer service while managing support tickets. Skills & Experience Required: 3+ years of experience in a similar IT Support role, ideally within an MSP environment. Strong knowledge of Windows Server … Office 365, and Active Directory. Experience with VMware and networking concepts. Excellent communication skills and a customer-focused approach. A proactive attitude and willingness to learn new technologies. Full UK driving licence (preferred). What's in it for you? Competitive salary up to £32,000. Hybrid working model for work-life balance. Funded training opportunities to support professional … development. Collaborative and supportive team environment. Next Steps: Apply Now! If you're an experienced engineer with a passion for delivering great service and a strong technical background, we'd love to hear from you. Referrals: Know someone who might be interested? Earn £1,000 in retail vouchers for successful referrals. Interviews are being scheduled soon, so don't More ❯

to track KPIs and identify opportunities for improvement. • Solving operational challenges through root-cause analysis and data-driven recommendations. • Collaborating with stakeholders across the EMEA North Region to enhance service delivery and supply chain efficiency. • Driving continuous improvement and contributing to strategic projects. What we re looking for: • Exceptional analytical skills with a problem-solving mindset. • Advanced Excel skills … and comfortable working independently. • Experience in using SQL and database knowledge is a plus, but not essential. Why join us? • A role with real impact on business performance and customer satisfaction. • Hybrid working flexibility. • Opportunities for career progression as the business grows. • A collaborative culture that values innovation and continuous improvement. If you re ready to turn data into … actionable insights that shape the future of retail and e-commerce service delivery, apply today and take the next step in your career. The team at Plum Personnel are totally committed to customer service and the principles of equality and diversity in recruitment and employment. Your application will be carefully consider in line with the skills, experience More ❯

tasks. The role also includes mentoring team members and providing occasional 3rd line technical support to internal and external users, ensuring incidents are resolved professionally and in line with service level commitments. This position offers the opportunity to explore and implement optimal solutions for users while developing technical skills through exposure to a wide range of technologies. Key Responsibilities … out-of-hours work for deployments and integrations. Execution of live changes via approved change management procedures. Mentoring and guidance to users and colleagues. Relationship management with third-party service providers. Ownership of incidents and requests, escalating when necessary. Job Requirements: Exceptional customer service skills. Minimum 3 years’ experience in a similar role. Full UK driving licence More ❯

to support the development of our natively built payroll software. This is an exciting role that requires significant cross-departmental engagement with a major impact on the product and customer experience. What you will do Execute timely filings and payments for all customers in Ireland alongside the R&D team Drive issue resolution and communication with various government agencies … Provide excellent customer service by answering payroll-related questions and resolving any issues in a timely and efficient manner Reconcile and validate payroll outputs, including payslips, tax filings, and social security contributions Conduct periodic payroll audits to ensure data accuracy, identify discrepancies, and resolve any payroll-related issues Carefully document processes and tasks to streamline operations and share … calls and disputes with Revenue Ireland and HMRC on behalf of clients Minimum of 3+ years in a client-facing role Ability to manage and solve a queue of customer support tickets Strong project management, communication, and organizational skills: high attention to detail with excellent work product, time management, and execution Strong analytical and problem-solving skills to handle More ❯

the Acute Provider Collaborative, and other projects. The successful candidate will also manage third-party contracts and licensing requirements across all digital systems. Additional duties include developing and maintaining Service Level Agreements outlining IT services to third parties, reviewing and setting digital tariffs, and providing input into software audits, budget planning, cost management, and forecasting. Other responsibilities include FOI …/contracts register, and overseeing purchase orders and invoice management. Interview Date: TBC Main duties of the job The postholder will lead the maintenance and management of the Digital Service contract/information systems register, ensuring that for each contract the Trust has a full suite of information to meet contractual, financial, NHSE and other mandated requirements (such as … licenses in conjunction with the trust procurement, finance and other departments. The postholder will also lead for the IT department on the developmental, maintenance and monitoring of an IT Service catalogue, in partnership with the Deputy Director of Digital Services. In leading on this, the postholder will ensure that a tariff for all areas of support is in place More ❯

Overview We are looking for am IT Service Analyst to join our team for a 12 month FTC. The IT Service Analyst will be responsible for managing the end-to-end procurement of all central IT hardware for the Wincanton business units, including asset management and requestor/supplier support on other services such as mobile phones and … limited to: End User equipment, Operational Equipment, RF/AP Network, Mobile Devices (not work phones) and Visitor Management What will you bring? Experience within a similar role. Strong Customer Service skills. An understanding of finance and billing. Excellent interpersonal, organisation and communication skills. Strong problem-solving skills; understands when to escalate issues. Computer literate with a knowledge More ❯

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Trainee Field Service Technician (Level 3 Mechatronics Maintenance Technician Apprenticeship) Located: Kent Package: Competitive About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To … systems work? If so, this is your chance to launch a rewarding career in one of the most exciting and fast-paced areas of modern industry. The Trainee Field Service Technician role at Ricoh runs alongside a structured 42-month Level 3 Apprenticeship Programme in Mechatronics Maintenance. As a Trainee Field Service Technician, you’ll be part of … Ricoh’s Customer Service division, delivering professional, efficient maintenance and repair services to our customers. You’ll work on a wide range of high-tech equipment, ensuring it performs to the highest standards while gaining valuable experience across electrical, mechanical, and IT systems. Install, maintain, and troubleshoot complex equipment and IT systems, resolving issues across electrical, mechanical, and More ❯

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Trainee Field Service Technician (Level 3 Mechatronics Maintenance Technician Apprenticeship) Located: Preston/Cumbria Package:Competitive salary, Benefits, pension About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic … systems work? If so, this is your chance to launch a rewarding career in one of the most exciting and fast-paced areas of modern industry. The Trainee Field Service Technician role at Ricoh runs alongside a structured 42-month Level 3 Apprenticeship Programme in Mechatronics Maintenance. As a Trainee Field Service Technician, you’ll be part of … Ricoh’s Customer Service division, delivering professional, efficient maintenance and repair services to our customers. You’ll work on a wide range of high-tech equipment, ensuring it performs to the highest standards while gaining valuable experience across electrical, mechanical, and IT systems. Install, maintain, and troubleshoot complex equipment and IT systems, resolving issues across electrical, mechanical, and More ❯

Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Trainee Field Service Technician (Level 3 Mechatronics Maintenance Technician Apprenticeship) Located: Preston/Cumbria Package:Competitive salary, Benefits, pension About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic … systems work? If so, this is your chance to launch a rewarding career in one of the most exciting and fast-paced areas of modern industry. The Trainee Field Service Technician role at Ricoh runs alongside a structured 42-month Level 3 Apprenticeship Programme in Mechatronics Maintenance. As a Trainee Field Service Technician, you ll be part of … Ricoh s Customer Service division, delivering professional, efficient maintenance and repair services to our customers. You ll work on a wide range of high-tech equipment, ensuring it performs to the highest standards while gaining valuable experience across electrical, mechanical, and IT systems. Install, maintain, and troubleshoot complex equipment and IT systems, resolving issues across electrical, mechanical, and More ❯

per year & excellent Sodexo benefits Blue light card Job Introduction As a Deputy Hotel Services Manager based at Wythenshawe Hospital , you are a passionate leader, driving excellence in service delivery, and making a significant impact on patient satisfaction and overall client experience.Your role is pivotal in ensuring that the standard of food and domestic cleaning services achieves patient and … environment for everyone. In this exciting role, your focus will be on assisting with the provision of Food and Domestic Services throughout Wythenshawe Hospital. Emphasis will be based on service delivery and quality of patient satisfaction at ward level.To achieve this, you will build and maintain a strong working relationship with our client and their operational teams throughout the … belong in a team where you can act with purpose and thrive in your own way. What You'll Do: To ensure the delivery of a best-in-class customer service for staff, patients, and visitors in both Domestic and Patient Dining Services Ensure compliance with all Company and Trust policies and procedures, proactively addressing any issues to More ❯