1,001 to 1,025 of 2,774 Customer Service Jobs in the UK

advisor relationships with key decision makers through face-to-face engagement.Form and execute strategic account plans to drive growth and deliver value.Negotiate high-value customer opportunities with confidence and credibility.Identify incremental business opportunities through strong customer relationships.Coordinate internal resources across sales, operations, and specialist business units.Lead board-level … engagement activity aligned to customer objectives.Deliver value propositions that balance customer needs with margin expectations.Gather insights through account profiling and analysis to maximise opportunities.Ensure accurate reporting and pipeline management in CRM systems.Promote and drive adoption of TD SYNNEX’s e-commerce platform (InTouch).Maintain and improve customer ...

Role: Field Service Engineer Location: Midlands Salary: £43,00 - £50,000 + overtime + company vehicle Position Description Based from home and working throughout the Midlands, the Field Service Engineer (Mechatronic) is responsible for providing on site and remote support for the range of company products on which … they have been trained. Responsibilities Responsible for Installing, investigating and repairing machine faults of both Electrical and a Mechanical nature assigned by the CSC (Customer Support Centre) Plan and prepare the correct parts/equipment and resource needed for repairs assigned to you in a timely manner. Ensure clear ...

sector properties. The Role Our client is seeking an experienced and enthusiastic multi-skilled Security Engineer to join their established and growing team. The Service Engineer will be responsible for maintaining and servicing security systems in line with customer requirements and industry standards while delivering excellent customer service. Key Responsibilities Service and maintain intruder alarms, CCTV, fire, and access control systems (including Avigilon, Texecom, AJAX, and Advanced). Carry out corrective and preventative maintenance across fire and security systems. Respond to service calls and faults across various systems. Conduct annual service visits ...

Service Desk Analyst Somerset On-site Yolk Recruitment are supporting a leading organisation in their search for an IT Service Desk Analyst to join their busy IT Service Desk team based in Somerset. This is an opportunity to join a collaborative IT team providing technical support across … business, resolving incidents and service requests while ensuring excellent customer service and adherenc click apply for full job details ...

After a period of sustained international growth, we are looking to strengthen our service department to support a growing customer base. Driving an inclusive company culture, we work closely with employees on their own personal development plans, aligning personal and business goals for shared success.About the role … will be the first interaction for many prospective customers looking for a tech-led solution to their challenges. As a member of the customer support team, you will play a key role in handling customer support calls to onboard new customers and resolve any queries timely and efficiently.Responsibilities ...

Help us strengthen our service desk support team as a full time Application Support Analyst for MRI Revenues Application Support team. You will be part of MRI One Revenues and Benefits, Digital and EDMS Service Desk providing support and service expertise to Authorities across the UK. … ideal candidate will be highly motivated, creative and a real team player, demonstrating an ability to work well within the Service Desk team as well as with both internal and external stakeholders. The tools provided coupled with a creative mind set, will enable the successful candidate to translate ...

Manchester – Office Based | Full-Time | OnsiteWe are looking for a B2B Quality & Customer Care Advisor to support our business customers across services including intruder alarms, fire detection, CCTV, and access control. You’ll deliver high‐quality customer interactions, manage queries, and help drive continual improvement across service … brands, cycle-to-work scheme, and discounts on Johnson Controls security products.• Career Development: Extensive opportunities for growth and advancement.What you’ll do:• Handle customer enquiries via phone and email• Support account management and build strong customer relationships• Monitor quality and identify improvement opportunities• Analyse data and identify ...

growth. This role offers the opportunity to be a key member of the senior management team, driving the successful delivery of our planning and customer service functions at the heart of our operations. You will be working in our Tonbridge branch but will be supporting the Planning … promptly and to a high standard. Acting as a key point of contact between residents, operatives, subcontractors and colleagues, you will help deliver a customer-focused and responsive repairs service. Duties: Schedule and plan repair works to ensure efficient use of operatives and resources Use the MCM system ...

telephone, or online. As Patient Services Team Leader, you will play a vital role in ensuring patients receive a welcoming, professional, and efficient service throughout their healthcare journey. You will be responsible for leading and supporting the Patient Services Team across both sites, ensuring that services operate safely, effectively … line with practice standards. Key Responsibilities Lead, supervise, and support the Patient Services Team in delivering outstanding patient care and customer service. Ensure the smooth and efficient day-to-day operation of patient services across both practice sites. Manage team performance, attendance, training, development, and wellbeing. Motivate and inspire ...

Microsoft in the United Kingdom is seeking a customer-obsessed Service Delivery Manager to orchestrate delivery resources across Microsoft and partner teams, ensuring end-to-end managed experiences and outstanding customer service. This role supports the Azure Customer Experience Teams, focusing on operationalising service delivery … incident ownership, and continuous improvement while working across One Microsoft to deliver value and quality in customer engagements. #J-18808-Ljbffr ...

case you are asked to ever cover this due to being short staffed. Key Duties: Support point for information and communication between organisation and customer Receive Service Centre requests (telephone calls, emails and reception) from all service areas of the hospital Enter details of calls into data … base and following up details of action and outcome Using specific software and databases Candidate Requirements: Computer literate including Microsoft Office Excellent customer service at all times Working as part of a busy team and also unsupervised Please apply now or contact Rachael at the Southampton office ...

focus on root-cause analysis and preventative improvements.The successful candidate should possess a positive 'can-do' attitude and an intuitively high level of customer service in their approach. This will complement strong FIX, database (SQL, Sybase or Oracle), Linux, understanding of cloud-based technologies, Windows and Networking troubleshooting … standard for the team* Ability to confidently communicate at all stakeholder levels (technical, client, trader, executive team) and influence decision-making* Passionate about customer satisfaction and service excellence* Excellent organisational skills with the ability to prioritise under pressure* Disciplined approach towards Service Level Agreement adherence and minimising ...

focus on root-cause analysis and preventative improvements. The successful candidate should possess a positive ‘can-do’ attitude and an intuitively high level of customer service in their approach. This will complement strong FIX, database (SQL, Sybase or Oracle), Linux, understanding of cloud-based technologies, Windows and Networking … standard for the team Ability to confidently communicate at all stakeholder levels (technical, client, trader, executive team) and influence decision-making Passionate about customer satisfaction and service excellence Excellent organisational skills with the ability to prioritise under pressure Disciplined approach towards Service Level Agreement adherence and minimising ...

role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Mobile support team The Mobile Support … Team Leader role will be responsible for leading the Mobile Support team in delivering Incident and Service Request support across Opus’s EE(BT), O2, and Vodafone customer estates. Operating as a player-manager, the role combines hands-on ticket resolution with day-to-day leadership ...

change management process.Creating and maintaining accurate records of Infrastructure services and assets, including documentation.Implementation of technical solutions to meet specification and changes contributing to service improvement and systems management.Participation in Service Transition process and activities.Working within a team or independently to create and implement technical changes.Identifying service inadequacies and contributing to the Customer Service Improvement Plan.Maintaining understanding of current and emerging infrastructure technologies.Working closely with CSOC in the event of received intelligence or Cyber-Attack.Any other duties commensurate with the grade or deemed appropriate by the Local Chapter Lead or Product Owner.Typical Routines:Responding ...

change management process.Creating and maintaining accurate records of Infrastructure services and assets, including documentation.Implementation of technical solutions to meet specification and changes contributing to service improvement and systems management.Participation in Service Transition process and activities.Working within a team or independently to create and implement technical changes.Identifying service inadequacies and contributing to the Customer Service Improvement Plan.Maintaining understanding of current and emerging infrastructure technologies.Working closely with CSOC in the event of received intelligence or Cyber-Attack.Any other duties commensurate with the grade or deemed appropriate by the Local Chapter Lead or Product Owner.Typical Routines:Responding ...

ensure that our contracted services are delivered on time and in line with our customers expectations. You'll be upholding a high level of customer service, as the successful 2nd Line Analyst will be supporting colleagues at various levels within the variety of technologies the Team supports. … responsible for the BAU service for multiple technologies within the Unified 2nd Line team, working to manage batch processing, event management, incidents, problems, requests and changes.You'll work effectively with the Command Centre team and all dependant service lines. Ensure control of the service delivery ...

business is continuously able to operate efficiently and effectively. Follow ITIL processes, focusing on Incident and Change Management, to ensure consistent and controlled service delivery. Ensure third-party vendors and the business adhere to IT processes in line with SLAs and Brightwell policies, to maintain compliance and service quality. Act as the second point of contact for escalated first-line service desk cases across network and desktop areas, to ensure timely resolution of complex issues. Triage incidents and engage the correct technology group(s), coordinating where multiple teams are involved, to drive efficient and accurate issue ...

across the UK, Europe, North America and other priority territories. This is a hands-on role covering website trading, digital acquisition, merchandising, promotions and customer retention. It would suit someone who enjoys taking ownership, analysing performance and turning ideas into measurable growth. Key responsibilities: Support the delivery of international … seasonal trading events. Grow qualified traffic through paid media, CRM, SEO, affiliates and partnerships. Improve conversion rate, average order value, repeat purchase and customer lifetime value. Adapt website content and customer journeys for different international markets. Analyse sales, customer and marketing performance, recommending clear actions. Monitor competitors ...

position required to provide first and second line technical support with the knowledge and skills to provide first-time-fix call resolution. The IT Service Desk acts as a centralised first line support team and is primarily responsible for incident management and for the processing of service requests … standard changes within agreed service levels for all staff within Morecambe Bay Hospitals NHS Foundation Trust as well as those working remotely from satellite sites. Training new starters Supporting current staff Supporting Service Delivery management with problem management Updating article list and knowledge bases Providing first time ...

with cross functional colleagues in Technology, Engineering, and Commercial teams, but also with customers and external Partners to ensure a strong ROI and great customer and partner experience across their product portfolio.Product Manager Responsibilities:· Responsible for products and solution to deliver company strategy & objectives around increasing the electronic exchange … Analyse market needs, and the evolving and changing competitive landscape to inform the design of products and services.· Must have a strong commitment to customer service and be committed to pro-active review of processes and procedures to continually enhance service quality, service delivery and support. ...

role all about? A NiCE AI Forward Deployed Engineer is a highly technical full-stack engineer responsible for designing, building, and deploying AI-driven customer engagement solutions using the NiCE digital and AI portfolio. This role sits at the intersection of software engineering, AI agent development, and customer … voice and digital channels. The AI Forward Deployed Engineer will design, prototype, and operationalize AI agents that integrate with enterprise systems and deliver scalable customer self-service experiences powered by intelligent virtual agents, knowledge management, and omnichannel engagement capabilities. This role requires deep technical expertise across full-stack ...

Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k - £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. You will be managing … incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience To succeed in this ...

annum and a health cash plan Home, a place where you belong This is an exciting opportunity to shape the future of customer contact at Home Group. You'll lead our Customer Service Centre and transform how customers reach us about their homes, repairs and services, creating … simpler, more responsive experience with stronger ownership and resolution. You'll have the freedom to rethink how the service operates, make better use of our CRM, My Home Account and evolving contact technology. You'll build a flexible, high-performing service ready for the future. Working across ...

focus on root-cause analysis and preventative improvements.The successful candidate should possess a positive 'can-do' attitude and an intuitively high level of customer service in their approach. This will complement strong FIX, database (SQL, Sybase or Oracle), Linux, understanding of cloud-based technologies, Windows and Networking troubleshooting … autonomously, setting the standard for the teamAbility to confidently communicate at all stakeholder levels (technical, client, trader, executive team) and influence decision-makingPassionate about customer satisfaction and service excellenceExcellent organisational skills with the ability to prioritise under pressureDisciplined approach towards Service Level Agreement adherence and minimising Mean ...