1,201 to 1,225 of 2,509 Customer Service Jobs in the UK

bank loans.Having built a market-leading, profitable business in the UK, Lendable launched US Personal Loans in 2022. Four years of building credit models, customer journeys, operational infrastructure and nearly $500m in originations - and the foundation is set. What comes next is the exciting part: aggressive growth into … that make our operations team dramatically more efficientUsing data to ideate the most valuable initiatives that could improve credit quality, reduce losses, help the customer, or grow volumeFiguring out how best to use LLMs to intelligently aid with customer service, servicing, collectionsA/B testing customer ...

role, you will be required to work closely with the Delivery, Support and Change teams to facilitate the installation and support of customer and Claranet equipment to the highest possible standards. You will also be responsible for the decommissioning of equipment at the end of its life … Provide hands and eyes services to all Claranet departments and external customers Installation and decommission of managed equipment within the Data Centres and external customer sites Performing routine maintenance on server and network equipment to maintain maximum uptime of customer environments Accepting and taking ownership of fault escalations ...

hands-on role supporting the preparation, configuration, and deployment of IT equipment for our clients while ensuring the highest standards of quality, organisation, and customer service. The successful candidate will play a key role in delivering reliable IT solutions by configuring new equipment, maintaining accurate records within … checks on all equipment prior to delivery. Log, update, and manage all work activities within the company's CRM system, ensuring compliance with established Service Desk procedures. Manage and maintain the off-site workshop and storage facility, including: Receiving and dispatching customer equipment. Maintaining accurate inventory records. Ensuring ...

access Provide support for meeting-room hardware Assist users with business applications and multi-factor authentication Escalate incidents that cannot be resolved within agreed service levels Maintain accurate, professional communication with users and colleagues Follow IT processes, procedures and company standards Comply with Health & Safety requirements when moving … equipment, including moving hardware around the office and into or out of storage areas. Skills & Experience Previous desktop support, IT support or service desk experience Good knowledge of Windows 10 and Windows 11 Strong working knowledge of Microsoft Teams and Microsoft applications Experience imaging, building or configuring PCs using ...

efficiency, and reliability of business applicationsImplement CSI's technology risk management framework, including Information security, privacy, and disaster recovery.Foster a culture of trusted partnership, service, and continuous improvementEstablish and meet service level commitments to support reliable and efficient daily operationsManaging significant capital and operating budgetsLead and coach … ability to balance multiple demandsProven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow chartsExceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problemsEffective time management skillsAbility to communicate ...

growing business and play a key role in supporting customers, technical teams, and product development. This is an exciting opportunity for a technically minded, customer-focused professional who enjoys problem solving, collaboration, and continuous improvement. About the Opportunity Provide expert technical support to customers, installers and internal teams. … involved in testing, product validation, technical documentation and knowledge sharing. Support new product development activities and contribute to service excellence. Work within a collaborative team environment with genuine long-term career progression opportunities. Key Responsibilities Handle incoming customer and technical enquiries via phone and email. Provide accurate product ...

growing team, based from Truro and covering the surrounding areas. This is an excellent opportunity for an experienced engineer with a background in either service and breakdowns or installation within the fire and security industry. The Role Depending on your experience, you will be responsible for either: Servicing, maintaining … maintenance. Installing and commissioning fire and security systems. Ensuring all work is completed to the required industry and company standards. Completing relevant paperwork and service reports. Providing a professional and reliable service to customers. Requirements Previous experience working as a Fire & Security Engineer . Experience in either service ...

growing business and play a key role in supporting customers, technical teams, and product development. This is an exciting opportunity for a technically minded, customer-focused professional who enjoys problem solving, collaboration, and continuous improvement. About the Opportunity Provide expert technical support to customers, installers and internal teams. … involved in testing, product validation, technical documentation and knowledge sharing. Support new product development activities and contribute to service excellence. Work within a collaborative team environment with genuine long-term career progression opportunities. Key Responsibilities Handle incoming customer and technical enquiries via phone and email. Provide accurate product ...

ensure compliance with company policies About You To be considered for this role, you should have: Previous IT Desktop Support, IT Support or Service Desk experience Experience building and imaging PCs Knowledge of SCCM, MECM or similar deployment tools Good knowledge of Windows 10 and Windows 11 Experience supporting … Microsoft Teams and Office 365 Strong communication and customer service skills A full UK driving licence The ability to work in a hands-on environment involving the movement of IT equipment Security Clearance Requirements Due to the nature of this position, applicants must: Be a UK National Have ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office … Security Operations Centre Technician to join the Technology team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire ...

Graduate Customer Success Engineer London | Hybrid | Climate Tech Want to start your career doing something that actually matters? This is not your typical graduate customer service role. We’re working with an ambitious climate tech startup that is transforming the way homes are heated and helping accelerate … looking for a technically minded graduate with a background in mechanical engineering, engineering, physics, energy, or another technical discipline to join their growing Customer Success team. This is an opportunity to combine your technical knowledge with your communication skills and work directly with customers, installers and industry professionals ...

Company DescriptionVersion 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology … DescriptionThis is a technical position that requires proven infrastructure architecture and design experience. The successful candidate will have strong communication and customer service focus, as well as excellent technical network and security knowledge.Duties & Responsibilities Support multiple clients across multiple technologiesMentoring of junior team members.Consult with customers and across ...

excellent opportunity for an experienced IT support professional to join a corporate environment, providing hands-on technical support to users and working closely with Service Desk and specialist IT teams. Roles & Responsibilities: Provide on-site IT support, resolving incidents, service requests and user queries. Act as the first … system. Carry out regular checks of meeting rooms and audiovisual equipment. Person Specification: Fluent in Spanish Excellent communication and interpersonal skills with a strong customer-service focus. Strong troubleshooting and problem-solving abilities. Experience diagnosing, prioritising and resolving IT incidents, with a focus on first-time resolution. Solid ...

excellent opportunity for an experienced IT support professional to join a corporate environment, providing hands-on technical support to users and working closely with Service Desk and specialist IT teams. Roles & Responsibilities: Provide on-site IT support, resolving incidents, service requests and user queries. Act as the first … system. Carry out regular checks of meeting rooms and audiovisual equipment. Person Specification: Fluent in Spanish Excellent communication and interpersonal skills with a strong customer-service focus. Strong troubleshooting and problem-solving abilities. Experience diagnosing, prioritising and resolving IT incidents, with a focus on first-time resolution. Solid ...

support team. This is an exciting opportunity for someone with a passion for technology, excellent communication skills, and a genuine desire to deliver outstanding customer service. You'll play a critical role in supporting our software products, handling escalated incidents, and working collaboratively across teams to restore services quickly … Doing As a 2nd Line Software Support Engineer, you'll be one of the key points of contact for escalated software support incidents and service requests. Your responsibilities will include: Investigating, diagnosing, and resolving complex software-related issues. Managing incidents escalated from 1st Line Support. Providing support across multiple ...

exciting opportunity to join an innovative organisation providing digital solutions to businesses across a range of industries. With a strong focus on technology, customer experience, and delivering solutions that help businesses operate more effectively, the company is continuing to expand and is looking for a commercially driven Sales Executive … sales cycle from initial contact and qualification through to proposal, negotiation, and close. Building and maintaining strong relationships with prospective and existing customers. Understanding customer requirements and recommending appropriate technology solutions based on their individual needs. Conducting sales calls, virtual meetings, presentations, and product demonstrations with prospective clients. Preparing ...

expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.PagerDuty is seeking an Account Executive (AE) to join our high-performing, customer-focused team … Account Executive, you will drive growth and expansion within an established customer portfolio, and territory, combining strategic account management with consultative enterprise selling. You’ll partner with C-level executives and key stakeholders to deliver measurable outcomes through Operations Cloud conversions and multi-product adoption. This is an exciting ...

Service Technician/Engineer - Capital Equipment I'm looking for a driven and versatile Service Technician/Engineer to join the team of a leading industry manufacturer - providing expert installation, maintenance, and repair of advanced capital equipment across the country. This is a unique opportunity for a technically … diagnostics, and repairs. Providing hands-on technical support and training to customers. Identifying and resolving mechanical, electrical, and electronic issues. Ensuring high standards of customer service and operational efficiency. Accurately documenting service activities and maintaining reports. Collaborating with engineering and technical teams to support product improvements. What ...

Service Technician/Engineer - Capital Equipment I'm looking for a driven and versatile Service Technician/Engineer to join the team of a leading industry manufacturer - providing expert installation, maintenance, and repair of advanced capital equipment across global locations. This is a unique opportunity for a technically … diagnostics, and repairs. Providing hands-on technical support and training to customers. Identifying and resolving mechanical, electrical, and electronic issues. Ensuring high standards of customer service and operational efficiency. Accurately documenting service activities and maintaining reports. Collaborating with engineering and technical teams to support product improvements. What ...

ensure solutions are aligned, scalable and effectively delivered. The role partners closely with business leadership to align local needs with enterprise strategy, improve service performance and ensure that technology investment delivers meaningful business value.Core Accountabilities1. Business Partnership & Relationship OwnershipActs as the primary IT point of accountability for assigned business … portfolio‐level risks, issues and dependencies affecting business outcomes.Ensures senior stakeholders have transparent, accurate views of progress, trade‐offs and decisions required.6. Operational Accountability & Service Performance VisibilityAccountable for ensuring business stakeholders have visibility of IT operational performance, service health, risks and impacts.Works with Service Management, vendors ...

onsite IT support to a wide range of businesses across Cornwall. The Role As an IT Field Engineer, you will be responsible for: Visiting customer sites across Cornwall to resolve IT issues. Providing 1st and 2nd Line technical support to end users. Troubleshooting hardware, software, networking and connectivity issues. … connectivity issues. Escalating more complex issues to the wider technical team where required. Carrying out maintenance, upgrades and installations at client sites. Providing excellent customer service and communicating technical issues clearly to non-technical users. Maintaining accurate documentation and updating support tickets following onsite visits. About ...

network administration based on company standards and policies Ensure all support calls within the call logging system follow defined processes and procedures Deliver outstanding customer service, perception and satisfaction to all IT users and customers Support and administration of Microsoft Azure, 365, Intune, Active Directory , assisting with testing … deployment of changes where appropriate. Profile The 2nd Line Support Engineer will have extensive hands-on experience specifying/configuring/troubleshooting user and customer issues in a changing Windows Desktop environment. Extensive experience of supporting and administrating Windows 11/10/Active Directory Office 365+Exchange Ability ...

Onsite AV Service Engineer £40,000 - £45,000 Salary (DOE) Bristol 08:30 – 17:30 | Monday – Friday 6 Month Contract (Potential for permanent role at end of contract) Role: Providing onsite support, including preventative maintenance, incident management, and reactive support. This role requires a proactive and highly organised individual … site asset inventory. Assisting with the commissioning of integrated solutions. Deinstallation and reinstallation of AV equipment as needed. Assist with technical site surveys. Provide customer training on AV system operation. Provide reactive AV support across additional sites where required. What You’ll Need: Strong verbal and written communication skills. ...

Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, and Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design Architect and oversee the implementation of complex integrations ...

point of contact for clients' technical and business teams throughout the integration process, enabling clients to go live as soon as possible. Provide excellent customer service, helping position TransUnion ahead of competitors through ease of integration. Develop a strong technical understanding of how clients … responses to tenders and RFIs, as well as delivering technical presentations to prospective clients as part of pre-sales activity. Required Knowledge And Experiences Customer-focused, with the ability to support clients through technical integration processes. Able to understand products and services from a technical perspective and apply this ...