1,251 to 1,275 of 3,635 Customer Service Jobs in the UK

care. Role Summary The Business Development Director will spearhead the divisional growth initiatives. A Leadership role responsible for planning and executing strategies that increase customer base and drive business growth. Deliver in-year revenue, Total Contract Value targets and exit pipeline requirements as agreed with the Divisional Managing Director … Division and ensure there is a "one team" approach to Business Development between the Division and Growth. Understand Maximus capabilities and assess them against customer requirements/needs, identifying gaps and implementing strategies to address these. Contribute as a senior member of the Business Development & Division Management Teams in … Work closely with the Marketing and Solutions team to evolve core propositions to meet the specific needs of the differing accounts/opportunities. Employ customer knowledge, market information, competitive intelligence, solution and commercial skills to develop winning customer proposals. Ensure robust Capture plans are in place for all More ❯

week About the Role: We are seeking a dedicated and knowledgeable Second Line Applications Support Technician to join our team. This role ensures exceptional customer service in all Service Desk interactions while maintaining operational excellence. You will provide advanced application support, troubleshooting, and maintenance of our core … Experience Understanding of SQL and databases. Excellent troubleshooting skills with a strong analytical mindset. Strong verbal and written communication skills with a professional and customer-focused approach. Ability to manage multiple tasks efficiently while maintaining attention to detail. Self-motivated with a proactive approach to problem-solving and process More ❯

Service Desk Administrator/Advisor Melksham Full-time, Permanent £24,600 per annum Are you experienced in providing great customer service? Would you like to work for a growing company, where progression is key? If the answer is YES this could be the role for you. We … email. Main Duties Log support tickets Ordering parts Arrange site visits for engineers to attend Assign engineers to tickets Arrange delivery of parts to customer sites Follow up on support Tickets to ensure they are completed and closed Skills and Experience Ability to work in a fast-paced environment More ❯

s UK entity, authorised by the FCA (the UK financial services regulator) to undertake regulated activities on behalf of its clients, as an outsourced service provider. Key Responsibilities: Contributing to a shared ownership of incidents, problems and requests assigned to the EUC team – putting the needs of the customer … remote deployment and asset management toolsets Support and maintain telephony systems and other corporate IT services used by the staff Contribute to improvements to Service Delivery processes and systems enhancements - using technology to increase efficiency and control within the organisation Deliver exceptional customer service ensuring customers are … up to date Perform support tasks to relevant SLAs and KPIs Participate actively in the successful delivery of projects and initiatives for EUC and Service Desk teams Maintain a focus on security and data governance while performing day to day duties Work towards own and team goals, remain flexible More ❯

Location: Blackburn Job Description: To act as a point of escalation of any technical issues which cannot be resolved by the 1st Line Service Desk Team and provide in-depth diagnosis and technical resolution of application and administrative IT problems through desk side resolution of technical issues. Key Responsibilities … Undertake work and activities which support the achievement of the IT Team objectives and in accordance with the customer's process and procedures. Positively promote the IT Team to develop the team profile and that of the wider IT function. Participate in internal meetings, as required, in order to … share and develop knowledge and best practice. Provide 'end to end' ownership of all incidents and service requests in order to ensure that problems are resolved effectively. Be proactive and ensure that regular status updates are provided to open tickets. Build and maintain strong and effective relationships with business More ❯

provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go … manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on … the shift to ensure all Customer expectations are achieved. Key responsibilities Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods. Ensure all activities are undertaken in line with company policies in safe and proactive manner Managing costs and performance of the More ❯

provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go … manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on … the shift to ensure all Customer expectations are achieved. Key responsibilities Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods. Ensure all activities are undertaken in line with company policies in safe and proactive manner Managing costs and performance of the More ❯

a talented 1st Line Support Engineer! Could this be your next role? Scope: The 1st Line Support Engineer is responsible for assisting the IT Service Desk Team Lead in delivering a first-class support service to the associates of Owen Mumford. Acting primarily in a 1st line support … technical issues to ensure a prompt closure. (This role will be dual sited across Chipping Norton & Witney) Key Responsibilities: Daily monitoring of the IT Service Management (ITSM) system, ensuring all aspects of the Incident Management process are followed. Constant monitoring of any unclaimed tickets and changes, in the ITSM … within the defined SLA. Providing 1st line technical support for all OM offices and associates around the globe. To maintain a high degree of customer service when responding to tickets. To take ownership of support issues and seek closure ensuring all relevant support procedures are followed. Escalation of More ❯

who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. THE GIG Is providing great customer support your thing? Do you have a head for problem solving and an eye for detail? If so, our IT Technical Engineer role could … looking for a forward thinking, dynamic, hardworking individual to join our Technical Services team. You will be responsible for providing a professional, high-quality service whilst supporting 2nd Line queries via the Tech Bar. As you will be our 2nd Line support, you will need to have excellent customer service skills as you will be the face of IT and for some users, the first time they would have spoken to IT at Dr. Martens. The role involves answering, logging, triaging and effectively resolving tickets where possible or escalating to the relevant team where necessary. Whilst also More ❯

Exciting Opportunity for a Managed Print Field Service Engineer ! (Location London/Kent) Are you an experienced engineer with a passion for customer service and a knack for troubleshooting? Do you have a proven track record in the Managed Print Industry? Join us at FUTERA - a leader … in Workplace Technology Services, where your expertise will make a real impact! We are seeking a talented Field Service Engineer for the London/Kent region to join our team. About Us FUTERA is a dynamic and agile workplace technology services company. We deliver comprehensive hardware, software & managed services … Work with the latest innovations in Managed Print and I.T. Services. Employee Owned – As one of only a handful of Employee-Owned (EOT) Managed Service Providers (MSPs) in the UK, we believe in sharing success with those who create it. Empowered Culture : A supportive, agile, and collaborative environment where More ❯

Fire and Security Service/Installation Engineer Covering Reading surrounding areas Up to £45,000 doe Company Van, Overtime, Holidays Fire and Security Engineer required, based in Reading or close to. We are looking for individuals with the following skills and experience: • Knowledge of intruder alarms Extensive Knowledge of … fire alarms • Fire alarm installation and service experience • Excellent customer service skills • CCTV IP knowledge also beneficial • Fault Finding experience • Installation experience • Ability to work by yourself and within a team • Full UK Driving licence We are a well-established organisation in the Fire and Security industry. … wide range of services including design, maintenance and installation of Fire systems, CCTV, and Access Control. Due to planned growth within the installation and service department, we are now actively looking to recruit an experienced Fire and Security Service/Installation Engineers based in Reading. Benefit Include: Company More ❯

has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living … as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge … or other electrical engineering qualification) Good working knowledge of Microsoft Office and data entry systems Full clean driving licence Experience in similar sales/customer service environment. Experience with an electrical engineering role, or a background in electrical distribution would be an advantage. Post codes used are for More ❯

As part of Apogees Managed Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management applications the Onsite Engineer will provide both first level and full Engineer break/fix service support … Acting as Apogees front-line representative, the Onsite Engineer will work with the wider Apogee Account and Support teams to deliver benchmark levels of customer satisfaction through delivery of all contractual service levels. Key Duties include: Respond to customer service requests for the repair of business … of spare parts Develop and implement ongoing preventative maintenance schedules Report all activity using both Apogee and client incident management systems Liaise effectively with customer contacts and Apogee Account Management team to maximise customer satisfaction and business results Work with colleagues to help overcome new or unusual faults. More ❯

per hour In addition, you will also get these great benefits: Annual Leave Entitlement 31 days entitlement (including statutory bank holidays) which increases with service! Holiday Buy Scheme Buy up to 5 additional days Enhanced Pension Plan ArrowXL company contributions matching up to 6% Life Insurance Company funded 2x … basic salary life cover from day one Enhanced maternity, paternity, adoption and shared parental leave Long Service Awards Awarded for every 5 years service Employee of the Month Incentives Local winners across the country plus an overall winner chosen by the CEO Progression and Development Opportunities Investment into … team of hardworking delivery drivers, you will hold responsibility for the smooth operation of our Transport Function, ensuring our customers receive the best quality service always! So, what are you waiting for? Apply now! Please be aware that all roles at ArrowXL are subject to a mandatory criminal record More ❯

of IT solutions. You may be an experienced IT Business Partner, or we would also welcome applications from professionals with an Account Management or Customer Success background. Exceptional customer care skills are required, and you must be confident in liaising with both technical and non-technical staff and … departments. This is an excellent career opportunity working for a key local organisation which employs over 2000 professionals, providing a service for a unique overall user base in excess of 15,000. KEY REQUIREMENTS Proven Customer Service skills – this may have been gained in a similar role … or from an Account Management/Customer Success role Strong communication, negotiation and problem-solving skills. Relationship Management skills, and the ability to form credibility with diverse stakeholders You do not have to come from a traditional IT background, but you must have an understanding of IT and be More ❯

a Software Support Specialist in 2nd and 3rd Level Support, you will be the main point of contact for our customers, ensuring that incoming customer enquiries are processed quickly. Your strong service orientation, technical affinity, and expertise in our web applications will contribute to the competent and timely … you'll be doing: Serve as the single point of contact for all inquiries from our customers Receive, prioritize, process, document, and resolve all service requests in Jira Support and advise our customers on the use and configuration of our software products Perform initial analysis of reported disruptions and … software errors Plan and coordinate patch deliveries Create and maintain entries in our knowledge database What you'll need: Initial experience in technical support, customer service, or a similar role with customer contact Strong technical understanding and ability to grasp complex application areas Enjoy using and explaining More ❯

Service Desk Administrator/Advisor Melksham Full-time, Permanent £24,600 per annum Are you experienced in providing great customer service? Would you like to work for a growing company, where progression is key? If the answer is YES this could be the role for you click More ❯

via telephone or email. You will be responsible for monitoring and responding to tickets in the unassigned queue of our Helpdesk system within the Service Level Agreements. You will also provide support and administration for a variety of technologies. Your responsibilities as a 1st Line Engineer will be: Provide … support to clients via phone, email and remote sessions as part of a shift rotation Maintain 1st line support tickets correctly and keep the customer updated with progress every day Monitor 1st line support ticket queue ensuring incidents are actioned before SLA Develop existing customer relationships and build … skillset About you Proven experience of supporting existing desktop/server infrastructures and must have experience of working in a busy helpdesk environment. Exceptional customer service and communication skills (both written and verbal) Fault analysis, management and prioritisation skills are required to ensure all issues are resolved based More ❯

at www.necsws.com Job Description We are looking for Applications Support Engineer to join our Resource Engineering team. If you are experienced in maintaining operational service for DSX/Vision suite of products, we would love to hear from you. We are looking for someone with experience in fault finding … to coordinate various activities and gather/provide information required to complete the tasks at hand. On occasions to work from other MCA locations. Customer contact on both a technical and non-technical level requiring a professional and adaptable approach to communication and interaction/service. To answer queries … made by the customer on NEC Public Safety managed products, operational/configuration or performance enhancing. To follow and adhere to NEC Public Safety and MCA outlined process & procedures. To complete all activities within set deadlines and report appropriately any difficulties to achieve SLA/delivery milestones. Qualifications Our More ❯

Security Service & Maintenance Engineer Locations - Oxford, Berkshire, Hertfordshire, London, Kent, Surrey, Hampshire, Buckinghamshire (Multiple roles available) Salary - £35,000 - £40,000 (depending on your systems experience) Job Type - Full time Summary - Peopleforce Recruitment are delighted to be supporting the expansion of an established independent electronic security specialist who specialise … in the installation, integration, design, service, support and maintenance of CCTV, Access Control and Intruder Alarm systems. This business has been delivering exceptional experience to it's customers since 2000 and are looking to expand their teams across the South East due to a high demand in work and … They host a variety of engaging company events, including lively summer parties and more, fostering a strong sense of community and camaraderie. Key Responsibilities Service, maintain, and repair security systems including CCTV, Access Control, and Intruder Alarms. Conduct routine maintenance and emergency call-outs as scheduled. Diagnose and rectify More ❯

reading & writing in "French" Some prior Admin experience is beneficial but not essential, full training is provided. 1 year + Finance/Business/Customer Service/Education related administration skills. Familiarity with Microsoft Excel and handling sensitive/confidential data is preferred. Detail orientated, resilient, organised, flexible … we offer at TRG? Clear career progression to senior/leadership levels based on personal performance Holidays: 25 increasing to 27 days (3 years’ service) & 30 days (5 years’ service) + UK bank holidays +10 days 'Work From Anywhere' + Birthday + Volunteering paid days off ‘Family Matters … enhanced Maternity/Paternity Leave/Loss support) Discounted travel pass 'Corporate Pop Card' (+1 year of’ service) Perkbox discounts at your local retail/hospitality establishments Online wellness/workout classes, discounted gym membership Festive Company Closure break between Xmas to New Year EAP (phone counselling, Legal/ More ❯

nominated keyholders informing them of an alarm activation.Relaying alarm information clearly to customers. Accessing and escalating alarms as appropriate to the Emergency Services, Fire service and relevant police force. For CCTV sensor activations, operators are to determine if an intrusion into the protected area can be identified. When intruder … then operators are to carry out standard procedures for contacting the site keyholders and/or the relevant police force. Liaising with engineer and service department, accessing and creating out of hours job sheets on the business client management software. Operators are responsible for administration duties within the ARC … which include, but not limited to: Updating customer records on the Alarm System Sending email internally and externally Updating relevant communications logs Updating internal documentation Other tasks as required by the business Person Specification: Have excellent written and verbal communication skills Have excellent IT skills including proficient use of More ❯

bonus and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis in Scotland. If you're a Business Development Manager with experience within the Industrial Services or Hazardous … including waste removal and infrastructure cleaning solutions. Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for … especially within waste treatment and disposal through other sites across the business group. Collaborate with Account Managers, Admin Staff, and Operations to ensure seamless service delivery and contract management. Manage the tender process, including document reviews, financial analysis, and ensuring compliance with Tender Governance procedures. Monitor market trends, competitors More ❯

Service and Test Engineer Up to £46,000 plus £2,000 London waiting London/Kent Full time, Monday to Friday 8 00 Do you have working knowledge of steam, pneumatic, hydraulic and electrical/electronic control systems? Do you have any of the following tickets STM4 HTM2030 HTM01 … ENG04? Attega Group is currently partnering exclusively with our client who are a leading, expert provider of disinfection, sterilisation & decontamination solutions in recruiting a Service and Test Engineer. In return, our client is offering a salary of up to £46,000 P/A, depending on experience, plus … bi-annual company social events! This is a full-time role Monday Friday. Reporting to the Resource Co-Ordination Manager, your responsibilities will be: Service autoclaves and washers to prevailing standards or procedures at customers sites Validate autoclaves and washers to prevailing standards or procedures at customers sites, including More ❯

within the named accounts and partners. Responsibilities: Exceed revenue quota goals on a monthly, quarterly, and yearly basis. Demonstrate the ability to address each customer's and partner's unique inquiry, while providing them with the proper information and appropriate solution based on the customer's specific needs … Understand and communicate all product and technological strategies employed by competitive and complimentary organizations in the SailPoint market space. Maintain the highest level of customer and partner satisfaction within the accounts in your territory. Maintain a positive, professional 'total customer service' attitude and demonstrate the company's … business and technical levels of a client's organization from their CEO to a Systems Administrator. Utilize all channel management and reporting tools. Skills: Customer Focus: Act in ways that demonstrate customer focus and satisfaction by building effective relationships with customers, identifying, meeting and exceeding customer expectations More ❯