151 to 175 of 3,326 Customer Service Jobs in the UK

Job summary IT User Services form the central point of contact for all technology related incidents, service requests and queries. The role of the End User Compute Support Analyst is to provide first and second line support for all NHSBSA employees. The End User Compute Support Analyst is responsible … for triaging incidents and service requests and resolving support requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. There is a need the End User Compute Support Analyst to understand the importance of integrity and … security of ICT systems. What do we offer ? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model Career development Active wellbeing and inclusion networks Excellent pension NHS Car lease More ❯

General Manager to join the TruTac family! Reporting directly into the Managing Director, you will support the business to create a culture which is service focused, positive and driven to succeed, open to change and creative in its approach. This is a hands-on management position, so we are … to the next level, with continuous improvement thereafter. What will you be doing? Responsible for the day-to-day office and general operation including customer service, training, general customer experience, production, reception and working with sales and marketing. Ensure standards and guarantee a consistently high-quality customer … all company policies and lead by example. Continuously follow trends in the market place related to company's products and/or services. Communicate customer service issues or queries both from the Support desk, training teams and Development and feedback to customers, channel partners and all stakeholders. What More ❯

Brook Street is working with a leading Belper based boiler company looking for experienced Technical Advisors to join their team offering best in class service to their customer base. Key Responsibilities: Provide expert technical advice and solutions to Gas Safe registered engineers and end-users as part of … the Service Technical team. Troubleshoot and resolve technical issues, offering timely and efficient solutions to maintain project progress. Assist in the development and implementation of technical projects, contributing valuable insights and guidance. Develop and maintain technical documentation, conduct training sessions, and stay updated on industry trends. Hours of Work … Full-time: 39.5 hours per week. Shift Pattern: Monday to Friday: Between 8am - 6pm Saturday: 8am - 12pm Minimum Requirements: Proven customer service experience. GCSE Grade 4 or equivalent in English. Good knowledge of Microsoft applications and web-based platforms. Previous contact centre experience is preferred but not essential. More ❯

Job Title: Mobile Service Technician Location: Sussex Pay Range/details: £28,000 to £37,000 Contract Type: Permanent We are partnering with a leading company in the equipment services industry to offer an exciting opportunity for a skilled Mobile Service Technician to join their team. This Mobile … Service Technician role will be part of the technical support team, providing exceptional repair and service solutions to customers. As a Mobile Service Technician, you will be responsible for delivering high-quality technical support, troubleshooting, and repair services at customer locations across the UK, ensuring maximum … customer satisfaction with premium equipment and services. Key Responsibilities - Mobile Service Technician Carry out servicing and repairs on Toro and other manufacturers' equipment as required by customers Diagnose repair faults effectively (mechanical, electrical, or hydraulic) Represent the company and product brands professionally when dealing with customers Maintain high More ❯

Job Title: Mobile Service Technician Location: Burwell Pay Range/details: £28,000 to £37,000 Contract Type: Permanent We are partnering with a leading company in the equipment services industry to offer an exciting opportunity for a skilled Mobile Service Technician to join their team. This Mobile … Service Technician role will be part of the technical support team, providing exceptional repair and service solutions to customers. As a Mobile Service Technician, you will be responsible for delivering high-quality technical support, troubleshooting, and repair services at customer locations across the UK, ensuring maximum … customer satisfaction with premium equipment and services. Key Responsibilities – Mobile Service Technician Carry out servicing and repairs on Toro and other manufacturers' equipment as required by customers Diagnose repair faults effectively (mechanical, electrical, or hydraulic) Represent the company and product brands professionally when dealing with customers Maintain high More ❯

operations. Your responsibilities will include professionally handling calls, addressing queries and concerns, and efficiently managing disputed transactions. You will also contribute to maintaining high service standards, fostering strong relationships with colleagues and clients, and driving continuous improvement within the team. Key Responsibilities: Provide exceptional customer service by … and requests regarding accounts, products, and services in a timely and professional manner. Collaborate with teams across the bank to align, promote, and integrate customer care initiatives. Manage and maintain accurate customer records and documentation. Participate in training and development initiatives to enhance customer service skills … and knowledge. Identify industry trends and developments to implement best practices in customer care. Handle escalation requests to the relevant team or senior management promptly. Execute customer service activities through various communication channels, including chat, email, and phone. Requirements: Confidence in managing challenging conversations effectively. A solid More ❯

We operate in 9+ geographies across the UK, EU and the US. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role … As a Customer Service Team Leader, you will oversee a team of customer service agents, ensuring the achievement of team and individual KPIs, including managing ticket queues, call rates, and other performance targets. You will be responsible for motivating the team to meet these goals while … maintaining a high standard of customer interaction quality. You will proactively monitor and manage team performance, addressing any issues or concerns and reporting potential KPI misses to the Head of Customer Service. Your role will involve conducting regular one-on-ones with team members, focusing on career development More ❯

A Technical Support Analyst is required for our telecoms client who are based in Deeside. The Technical Support Analyst will provide internal and external customer service, hardware provisioning, fault diagnostics and ongoing product support. Duties & Responsibilities To provide an excellent customer service experience whilst managing customer expectations To manage faults, requests and enquiries on behalf of the customer in relation to Broadband & Hosted Telephony. To take responsibility of the issue through to resolution, providing proactive and regular progress updates to internal/external customers. Build and Provision VoIP Orders for customers. Provisioning and installing … Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks Excellent Customer service and communication skills Affective time management skills, with a logical approach to problem solving. Ability to work under pressure and within time More ❯

A Technical Support Analyst is required for our telecoms client who are based in Deeside. The Technical Support Analyst will provide internal and external customer service, hardware provisioning, fault diagnostics and ongoing product support. Duties & Responsibilities * To provide an excellent customer service experience whilst managing customer expectations * To manage faults, requests and enquiries on behalf of the customer in relation to Broadband & Hosted Telephony. * To take responsibility of the issue through to resolution, providing proactive and regular progress updates to internal/external customers. * Build and Provision VoIP Orders for customers. * Provisioning and installing … Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks * Excellent Customer service and communication skills * Affective time management skills, with a logical approach to problem solving. * Ability to work under pressure and within time More ❯

A Technical Support Analyst is required for our telecoms client who are based in Deeside. The Technical Support Analyst will provide internal and external customer service, hardware provisioning, fault diagnostics and ongoing product support. Duties & Responsibilities * To provide an excellent customer service experience whilst managing customer expectations * To manage faults, requests and enquiries on behalf of the customer in relation to Broadband & Hosted Telephony. * To take responsibility of the issue through to resolution, providing proactive and regular progress updates to internal/external customers. * Build and Provision VoIP Orders for customers. * Provisioning and installing … Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks * Excellent Customer service and communication skills * Affective time management skills, with a logical approach to problem solving. * Ability to work under pressure and within time More ❯

Stratford, East London. The ideal candidate will act as a single point of contact for UK and European customers across multiple channels, delivering engaging customer support to a wide spectrum of audiences including customers, internal colleagues, or Dealers. Dealing with general enquiries, you will provide product knowledge, expertise, and … support in resolving all product technical issues. You will share best practice examples to support upskilling the customer in using the software product to gain operational efficiencies and/or cost benefits. You will also take the opportunity to identify customers that are a churn risk, changing them into … product advocates through your customer service delivery and outcomes. This role requires excellent communication skills, strong customer service skills, a keen analytical mindset, and the ability to lead initiatives that enhance client satisfaction and retention. Duties Develop and maintain relationships with key clients to understand their More ❯

on a Hybrid basis of 2 days per week in the office on a Tuesday and Thursday. The Job scheduling Administrators will offer excellent Customer Service and Admin support to the wider team. The main purpose of this position is to maximise field utilisation within I&C, the … opportunities to improve utilisation. The ideal candidate will be highly target-driven, self-motivated, and capable of working independently to meet set goals. Exceptional customer service skills and a customer-centric approach are essential to excel in this role. The ideal candidate must be target-driven, highly … organised, and able to manage multiple tasks simultaneously in a fast-paced environment. Capable of providing excellent customer service ensuring that appointments are booked within contractual SLAs (Service Level Agreements). The role also involves providing crucial administrative support to field engineers throughout the duration of each More ❯

rolling contract. The successful Job scheduling Administrator will join the growing Smart Infrastructure team based in Nottingham. The Job scheduling Administrators will offer excellent Customer Service and Admin support to the wider team. The main purpose of this position is to maximise field utilisation within I&C, the … with a range of internal stakeholders, including the Scheduling team, Job Booking, Field teams, Account Managers, and ATOS, to ensure seamless booking coordination. Exceptional customer service skills and a customer-centric approach are essential to excel in this role. The ideal candidate must be target-driven, highly … organised, and able to manage multiple tasks simultaneously in a fast-paced environment. Capable of providing excellent customer service ensuring that appointments are booked within contractual SLAs (Service Level Agreements). The role also involves providing crucial administrative support to field engineers throughout the duration of each More ❯

Our client is looking for enthusiastic and dedicated individuals to join their growing team on an ongoing, temporary basis as Customer Services Representatives. This is a fantastic opportunity for those who excel in providing top-notch customer support, whilst looking to work night shifts. What you will get … 13.50 per hour depending on experience Flexible hybrid working options Be part of a supportive and inclusive team Responsibilities in your new role as Customer Service Representative - Nights As a Customer Service Representative, you will be the first point of contact for our clients customers. Your … key responsibilities will include handling incoming calls, directing customers to the correct department, and collecting necessary information to assist with customer queries. You'll ensure compliance is maintained and all documentation is securely stored according to GDPR regulations. Your personality, experience and qualifications To be considered as a Customer More ❯

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced Sales and Service Manager. In this role you will drive Wholesale revenues in CIIM primarily via the company's … MVNO, Broadband, Ethernet & IP sales to both Domestic and International Carriers. Reporting to the Wholesale Director, the specific duties for the Sales and Service Manager will include: Account and service managing Domestic MVNO customers and acting as a key point of contact Account and service managing allocated … new Wholesale customers and markets and develop a lead generation strategy and routes to market Collaborate with internal stake holders to meet and exceed customer needs Responsible for all aspects of Account and Service Management for your allocated customers Expand and add value to the business by leveraging More ❯

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced Sales and Service Manager. In this role you will drive Wholesale revenues in CIIM primarily via the company's … MVNO, Broadband, Ethernet & IP sales to both Domestic and International Carriers. Reporting to the Wholesale Director, the specific duties for the Sales and Service Manager will include: Account and service managing Domestic MVNO customers and acting as a key point of contact Account and service managing allocated … new Wholesale customers and markets and develop a lead generation strategy and routes to market Collaborate with internal stake holders to meet and exceed customer needs Responsible for all aspects of Account and Service Management for your allocated customers Expand and add value to the business by leveraging More ❯

s UK entity, authorised by the FCA (the UK financial services regulator) to undertake regulated activities on behalf of its clients, as an outsourced service provider. About the Role: Financial Advisers trust us with their clients, so ensuring we provide an incredible level of customer service is … key. As a Customer Service Executive, you will take ownership and process requests received from our Advisers in a timely manner, providing the support they need. This may include making outbound calls and working with other teams to manage any queries through to resolution. And don’t worry … opportunity to gain significant experience and make a meaningful impact within a dynamic team. Skills, Qualifications and Experience: Essential: Have experience of providing great customer service. If you have experience of working in finance or a contact centre before, even better (although not essential) Understanding of the Consumer Duty More ❯

Customer Experience Coordinator (German speaking) Northampton Permanent Full-time hours £30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like you, I have the … for you! This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the … business. Fluent in German is essential as you will be looking after their German B2B customers. Duties and responsibilities for the Customer Experience Coordinator: Diagnosing a customer's product requirements and providing a solution. Managing the sales process from lead to customer. Providing quotes and pricing to customers. More ❯

Service Delivery Agent/Customer Support (Anti-Money Laundering & Compliance Services) We are looking for a proactive and customer-focused Service Delivery Agent to join our fast-growth FinTech client in Cardiff to help elevate the customer experience to new heights on a new service being established. We are looking for somebody who has worked in a contact centre/service delivery environment, taking inbound and outbound calls, creating new service tickets, collating and analysing documents and then preparing reports. You should be confident in your ability to be part of a … team setting up a new service which comes with exciting career prospects for the right person. Our client would like previous experience in banking, financial services, insurance industry working as part of as service based business. You will be responsible for the efficient and effective delivery of various More ❯

If you enjoy solving problems and being part of a supportive team, this could be the perfect short-term opportunity for you! Customer Care Representative Bath, Somerset, Hybrid working Full time position (40 hours per week) 3 month fixed term contract Up to £26,500 DOE plus commission Please … of the digital dark ages with ultrafast, full fibre broadband. We're proud to offer more than just lightning-fast connectivity, we provide exceptional customer care and a personal touch. The Role We're looking for a Customer Care Representative to join our dynamic team on a … contact for our customers turn to when they need support – helping them with everything from broadband installations to resolving issues. Key Responsibilities: Respond to customer queries across email, social, chat and phone channels Take ownership of queries from start to resolution – including complaints Book installations and clearly explain the More ❯

The Technician is responsible for supporting Service Requests, including basic technical interventions such as remote hands services for customers and assisting with cross-/disconnects under supervision. The primary focus is ensuring the smooth functioning of customer infrastructure. Additionally, the Technician assists with internal requests to maintain cleanliness … and safety within the data center. What you'll do Overall Responsibilities: Adhere to company safety policies, operational efficiency, and core values. Provide technical customer service support and perform operational technical interventions for customers, including handling Remote Hands requests. Assist with technical projects and support activities, including equipment … setup, deinstallation, and documentation. Ensure compliance with company policies and regulations, including customer request reporting and administration. Document and analyze progress, issues, and outcomes to drive continuous improvement initiatives. Customer Support and Technical Interventions: Provide technical customer service support and operational interventions requested by clients. Handle More ❯

recruiting for a dedicated and experienced Technical Sales Support Administartor to join their team based in Leeds. Your role will focus on delivering exceptional customer service, offering technical support and knowledge to a wide customer base. Salary: £28,000 About the role: Providing excellent customer service via phone and email, always ensuring customer satisfaction. Offering troubleshooting and technical assistance over the phone to resolve queries on site. Generating detailed quotes and technical drawings with a high level of accuracy Managing orders with overseas suppliers and coordinating with customers to ensure timely delivery. Converting quotes … and experience Confident, friendly with excellent communication skills Ability to learn new products quickly and be technically minded. If you have a passion for customer service and technical support, we'd love to hear from you! Huntress Search Ltd acts as a Recruitment Agency in relation to all More ❯

Head of Customer Connections Our client exists to ensure the UK has the best full fibre networks, open to provide the best gigabit capable connectivity and broadband to UK businesses though a growing partner community. The Role Responsible for developing, implementing, and managing resource planning & control strategies to ensure … optimal workforce allocation and operational efficiency. This dynamic role plays a key part in supporting business objectives by aligning resource capacity with customer demand, enhancing productivity, and driving cost efficiency. Key Responsibilities Work Allocation & Scheduling: Prioritize tasks, ensuring SLA compliance across resource groups - Planning, Civils, Extensions, Wayleaves, Field, NOC … optimal deployment of resources across teams and regions to maximize productivity. Operational Efficiency: Identify process improvements to enhance workforce utilization, reduce costs, and improve service delivery. Customer Service Excellence: Ensure delivery of excellent customer service by providing proactive status updates on order journey and responding More ❯

Facilities/Customer Service Officer needed in Southampton starting asap. This role pays £13 per hour. This role is temp to maternity contract. The hours are Mon-Fri 08:30- 17:00. WHAT WILL YOU BE DOING? Open/Close the building and maintain security levels (building sweeps … high standard of health and safety by undertaking regular building checks and resolving or reporting any issues that arise Maintain a high standard of service to the building users by proactively identifying areas requiring maintenance Provide an excellent level of customer service at all times, including handling … Management of personal emergency evacuation procedures (PEEP) Provide a first-line response to classroom IT queries and troubleshooting issues and log issues with IT service desk Manage and invigilate on-site Computer based assessments (CBA); schedule and facilitate Be flexible and willing to work out of normal hours to More ❯

Job location: London, UK (5 Days Onsite) Job type: Contract Client: Wipro Mandatory Skills: Technical Support Experience: 5-8 Years Key Qualifications Passionate about customer service and end-user experience. Ability to assess customer support needs and provide solutions or refer them to other support options available. … a Places Technical Support Coordinator/Specialist team member is responsible for: Providing end-user desktop support for internally developed software solutions, ensuring high customer service and technical expertise. Performing system administration tasks including user access management, resetting workflows, updating system configurations, and system maintenance. Conducting user acceptance … and maintaining internal knowledge base (kbase) documentation, including user guides, process documentation, and troubleshooting materials. Working within ticketing systems to respond, triage, and escalate customer issues to Technology Project Managers or Engineering teams for resolution. Providing application training for new users to ensure a smooth onboarding experience. Adapting to More ❯