151 to 175 of 1,293 Customer Service Jobs in the UK

looking for a Graduate Sales Admin professional to join their sales team. Your primary role will be to manage all inbound sales queries, customer renewals, billing issues, and account-related follow-ups. While you will not be responsible for closing sales, your input and efficiency will directly support … their Account Managers. Whilst teaching you and training you for progression up the sales ladder. The role plays an important part in ensuring customer requests are handled efficiently, records are kept accurate, and administrative processes are completed on time. This role is perfect for you if you are looking ...

have an exciting opportunity for aHelpdesk technicianto provide 1st/2nd line service desk supportto our customersassisting them with hardware and software problems via phone, email and in personwithin the organisation's EPoS environment. This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including … systems is correctly communicated throughout and relevant internal/external parties are kept informed of any issues that need escalating. Offering excellent and prompt customer service and representing the company in a professional and courteous manner. You will be required to heavily investigate customer's issues ...

sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven … team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate ...

Customer Support Representative Circa £28,000 per annum, plus hybrid working Bristol (Hybrid) My client is a rapidly growingbusiness who provide SaaS software solutions to organisations across the UK. An opportunity exists to join this Bristol-based business in a Customer Support Representative capacity. Key Responsibilities … first point of contact for customer support requests Interact with customers to provide and process information in response to their questions, problems, concerns and requests about products and services Follow standard processes, procedures and adhere to customer SLAs Identify and escalate priority issues to Management team Build ...

Main duties of the job Fully understand and advocate the use of ITIL principles such as Change Management, Incident Management, Demand Management, Problem Management, Service Catalogue Management, and Service Level Agreement (SLA) Management, in line with local policies and procedures. Demonstrate a good understanding of reporting tools such … resolution in accordance with agreed SLAs. Investigate, test, and resolve issues related to applications, hardware, and operating systems. This includes identifying the impact of service issues on Trust operations and escalating appropriately, following the Trust's defined escalation policies. Conduct thorough technical analysis and research by interpreting and comparing ...

Bonus + On Call We are supporting an established organisation who is seeking to appoint a 1st Line Support Consultant to join a busy Customer Support team. The successful candidate will work as part of a team delivering a high-quality, professional customer support service in a 1st line support environment. The role involves using sound judgement to manage service requests from logging through to resolution, ensuring adherence to agreed Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and quality standards to maximise customer satisfaction. Key Responsibilities The role is varied ...

consistent whether someone is watching or not. Demand integrity of yourself and others to build the fabric of a high-integrity organization. Delight the Customer : We aim to delight our customers in the same way our customers aim to delight their guests. The question is not if completed … process or hit a metric, the question is whether or not the customer is delighted. Champion Innovation : We compete in the game of change and win through innovation. Think big and then think bigger when it comes to the innovation required to tackle the problems our customers face daily. ...

Line Support Engineer (MSP) Location: Corby, Northamptonshire Salary: £26,000-£28,000 Type: Full-time, Permanent Our award-winning client, a growing and customer-focused Managed Service Provider (MSP), is seeking a 1st Line Support Engineer to join their expanding support team. This is an excellent opportunity … someone early in their IT career who is passionate about technology and delivering outstanding customer service, with the chance to gain exposure to a wide range of systems and environments. Key Responsibilities: Provide 1st line technical support via phone, email, and remote tools Log, prioritise, and resolve ...

client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. Resolving incoming IT queries remotely via email … phone, or at the office. Prioritising and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding service interruptions by performing system installations, updates, and maintenance procedures. Working to different service levels and KPI’s, but at all times you’ll provide exceptional customer service ...

fast-paced and growing sales team within a well-established business. The Internal Sales Co-ordinator will play a key role in maintaining strong customer relationships, supporting sales and ensuring high quality customer service. What's in it for you as an Internal Sales Co-ordinator: £25,500.00 … Permanent, full-time position On site canteen Free parking Opportunity to develop within a supportive sales team Regular social events Exposure to a wide customer base Support and Training provided Main responsibilities of the Internal Sales Co-ordinator: Building and maintaining strong relationships with customers High standard of customer ...

Line IT Support Engineer - London - £28,000 - Hybrid Working! Role : 1st Line IT Service Desk Analyst Location : North West London (Hybrid – 3 days onsite/2 days remote) Salary : £28,000 (DOE) A well-established Managed Service Provider (MSP) based in London is looking for a 1st Line … Service Desk Analyst to join their growing Service Delivery team. This is a fantastic opportunity for someone early in their IT career who enjoys solving technical problems, delivering great customer service, and developing their technical skills within a fast-paced MSP environment. The Role ...

systems We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Helpdesk Advisor, Customer Service Executive, Service Desk Coordinator, or in any role that involves supporting and problem-solving for others, we'd love to hear … from you! Excellent communication and customer service skills Confident, calm, and professional when dealing with queries Strong attention to detail and a can-do attitude Able to take ownership and follow issues through to completion Keen to learn new systems and processes What will you get in return ...

Purpose of the Role We are looking for a proactive and organised Inbound Sales Support Executive to support the sales team by managing inbound customer enquiries, renewals, billing queries, and account updates. This role focuses on providing efficient support to both customers and Account Managers, ensuring queries are resolved … quickly and accurately while maintaining excellent customer service. Key Responsibilities Manage inbound customer queries including billing, payments, renewals, and account updates Respond to general product and pricing enquiries Handle account renewals and upgrades Manage and respond to a shared sales support inbox Follow up on overdue renewals with ...

Adecco are please to be recruiting for a Service Desk Analyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT Service Desk, with excellent customer service skills … adapt quickly in a fast-paced environment with conflicting priorities and always keep customer service at the forefront of everything they do. Working hours are Monday - Friday on a rotating weekly shift basis as follows: 7am - 3pm (week 1) 8am - 4pm (week 2) 9am - 5pm (week 3) Responsibilities ...

Service Desk Support Up to £16.50 per hour (depending on experience) Bristol, Avon Temporary for 1-2 Months An established organisation based in Bristol is seeking a Temporary IT Service Desk Support professional to join their team for an initial 1-2-month assignment. This is a great … Responsibilities: Acting as the first point of contact for IT support queries via phone, email, and ticketing systems Logging, prioritising, and managing incidents and service requests in line with internal SLAs Providing 1st line technical support for hardware, software, and system-related issues Troubleshooting common issues relating to Windows ...

NATIONAL TERRITORY SALARY: UP TO 60K (Depending on Experience) + Car or Car Allowance + Pension + Bonus up to 20% + Death In Service + 23 Days Holiday plus Bank Holidays Our client operates a specialist carton board packaging manufacturing facility, producing high-quality printed and converted carton … food markets. The role will involve identifying and developing new opportunities through existing industry contacts and relationships, as well as expanding opportunities within current customer accounts where carton board sleeves and cartons are required. Once new business is secured, you will act as the main point of contact ...

title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. … where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests ...

Audio Visual Field Service Engineer - providing service to client sites in the Manchester, Sheffield, and Nottingham regions My client is a leading Audio-Visual integrator with a long history of innovation and excellence. Their team is composed of passionate, highly intelligent, and energetic individuals who are eager … excitement and want to be part of something unique, we invite you to read on. Main Purpose of Position To provide proactive and reactive service and maintenance of audio-visual equipment on customer premises across the Midlands, North & West and potentially throughout Europe, and offshore. You will ...

hiring a Service Desk Analyst to join a growing IT team in a brand-new Leeds office . You'll provide 1st line IT support to users across a global business, handling issues via phone, chat, tickets and walk-ups. This role suits someone who enjoys problem-solving, delivering … great customer service, and working in a fast-paced environment. What you'll do: Provide 1st line support across hardware, software and networks Log, manage and resolve tickets using a service management tool Escalate complex issues to specialist teams Deliver a positive end-user experience What ...

Salary: £33K per annum We are seeking a dedicated Operations Supervisor for a great client of ours to support the Senior Customer Services Manager in enhancing Desk performance. This role is crucial for achieving service level agreements (SLAs) and ensuring optimal productivity within the team. … Responsibilities: Supervise the Service Desk, ensuring SLAs are met across all accounts, with each customer achieving their SLA monthly. Collaborate with the Senior Customer Services Manager and other key personnel to meet productivity requirements and manage overrun call sites. Provide accurate estimated times of arrival to customers ...

Customer Service - Operations Team Leader Job Type: Permanent Location: 19 chapel Walks, Manchester City Centre Salary: 35k Annual Salary plus annual bonus & additional allowance for 24/7 shifts TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies … experience. Strategic thinker with strong analytical and creative problem-solving skills. Experience providing constructive criticism and implementing corrective action plans. High-level understanding of customer confidentiality standards and also has a passion for the development of teammates. Also please see below further vacancy requirements: UK passport holder or valid ...

Customer Solutions Specialist Salary up to 28,000 DOE Location Manchester Purpose In a fast paced, global business, provide a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving … service issues relating to the software, sale or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Contribute to the business's Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. Reports to Customer ...

Multiskilled Fire and Security Engineer to join our expanding team in the West Midlands region. The ideal candidate will have experience in the installation, service, and maintenance of fire alarm systems, CCTV, intruder alarms, access control, and emergency lighting. This is an exciting opportunity for an individual with … intruder alarms, access control systems, emergency lighting, and associated equipment. Perform fault finding, repairs, and servicing on a range of fire and security systems. Customer Service: Provide high-quality customer service, ensuring all work is completed to industry standards and in line with customer requirements. ...

Areas Covering: Glasgow & Edinburgh Salary: £25,000 - £30,000 SCG Together is seeking a skilled and customer-focused Technical Support Field Engineer to join our team. The role involves providing on-site technical support, installation, maintenance, and fault resolution across customer locations. The successful candidate will represent … professionally while delivering high-quality technical service. Responsibilities: Provide on-site technical support, diagnostics, and fault resolution for customer systems and equipment Install, configure, and maintain hardware, software, and network infrastructure Respond to service requests and incidents Troubleshoot and resolve issues efficiently, escalating where necessary Carry out preventative ...

Areas Covering: Glasgow & Edinburgh Salary: £25,000 - £30,000 SCG Together is seeking a skilled and customer-focused Technical Support Field Engineer to join our team. The role involves providing on-site technical support, installation, maintenance, and fault resolution across customer locations. The successful candidate will represent … professionally while delivering high-quality technical service. Responsibilities: Provide on-site technical support, diagnostics, and fault resolution for customer systems and equipment Install, configure, and maintain hardware, software, and network infrastructure Respond to service requests and incidents Troubleshoot and resolve issues efficiently, escalating where necessary Carry out preventative ...